Amity University Punjab, Mohali

Amity School of Business Administration

Course File
Course Title: Information Technology for Decision

Making

Course Code: CBA602

Program: MBA

Batch: 2025-27

Semester: 1

Section: A / B

Faculty:

Credit Units: 3 L T P Total Credits

Course Duration: 45 Sessions of 55 Minutes Each 3 0 0 3

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Amity School of Business Administration
(ASBA)
Vision and Mission of the Department

Amity School of Business Administration at Amity University Mohali is a key academic unit,
focusing on strategic planning, resource allocation, and leadership. The Department of
Management operates within the broader domain of business education, offering programs
that cover strategic planning, organizational leadership, and effective resource management.
It addresses core concepts such as business administration, finance, marketing, and human
resources. Students gain insights into contemporary business practices, ethical
considerations, and global market trends. The department fosters critical thinking, problem-
solving, and interpersonal skills essential for managerial roles. With a focus on preparing
individuals for leadership positions, it bridges theoretical knowledge with practical
applications, ensuring graduates are equipped to navigate the complexities of modern
business environments.

Domain Overview

Students at ASBA Amity University Mohali develop strong general management and
leadership abilities through the extensive case- and experience-based curriculum, setting the
foundation for lifelong impact on their leadership style. Students who graduate from Amity
School of Business Administration can advance their career and acquire exceptional business
acumen. They grow with a foundation in making tough choices and understanding what it
takes to be a leader in a multifaceted world.

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 Vision and Mission of the School

Vision

To nurture the sharpest and brightest young minds into holistic global citizens and
develop future leaders, endowed with business acumen and values, who prove to be an
asset to the organisations they join and make a positive impact on the society at large.

Mission

To provide a stimulating learning environment which emphasise on growth of intellectual

capacity and development of Character to nurture ethical leaders.

To offer an academically rigorous, practice and research-supported, management

education based on principled and ethical values, sensitive to the ever-changing needs
of the profession, society, industry, and country.

To continue to provide an environment that fosters the understanding of disruptive,

technological developments, and encourages continuous innovation and learning.

To be a melting pot of global & local knowledge, scientific & creative thinking, futuristic
and innovative research.

To nurture global alliances with top research institutions, build partnerships with
Government along with industries and create an ecosystem which fosters big ideas that
can change the world

To provide broad and domain-specific knowledge to upskill, students, in definitive

careers of functional expertise through various course electives in upcoming frontiers of
management education.

To stimulate and encourage entrepreneurial culture by equipping students with global

business awareness, and developing faculty as thought leaders.
To be a melting pot of global & local knowledge, scientific & creative thinking, futuristic
and innovative research.

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MBA

Programme Education Objectives (PEOs)

The Business Management programs aim to inculcate the skills and knowledge
required to make a successful mark in Business Domain. The programs focus on
honing the following skills in buddy managers

 Leadership Skills: Gain expertise in decision-making, team leadership, and

effective communication in an organisational setting.
 Problem-solving Skills: Acquire critical thinking skills to analyse and solve complex
business challenges.
 Decision-Making: Learn to make informed, timely decisions based on sound
analysis and judgment.
 Team Collaboration: Work effectively in teams, fostering a collaborative and
inclusive work environment.
 Ethical Awareness: Develop an understanding of ethical considerations in business
practices and leadership.
 Global Connectivity: Gain insights into global business dynamics, cultural
awareness, and international management practices.
 Strategic Thinking: Understand how to formulate and implement strategies that
align with organizational goals and adapt to dynamic environments.
 Effective Communication: Develop your interpersonal and communication abilities
to work with a variety of stakeholders and effectively communicate ideas.
 Adaptability: Cultivate the ability to adapt to changes and navigate uncertainties in
the business landscape.
 Entrepreneurial Mindset: Foster an entrepreneurial spirit, encouraging innovation,
creativity, and an understanding of business opportunities.

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 Programme Learning Outcomes (PLOs) - MBA

PO1 Implementing management theories and practices to solve the business problems and demonstrate the
principles of management and apply in work environment efficiently in respective disciplines and
multidisciplinary environment.

PO2 Adopt a problem-solving approach to identify timely opportunity using business innovation to harness the
available resources in order to create value and wealth for the stakeholders in the society.

PO3 Create an ability to understand, analyze and communicate global, economic, legal, and ethical aspects of
administration and to comprehend and write effective reports and design documentation by adhering to
appropriate standards, make effective presentations, and give and receive clear instructions.

PO4 Understanding group dynamics recognize opportunities and contribute positively to collaborative
multidisciplinary management research, demonstrate a capacity for self-management and teamwork with an
ability to lead themselves and others in the achievement of organizational goals an contributing effectively
to a team environment

PO5 Analyze complex managerial problems critically, conceptualize and solve these problems, assess a wide
range of potential solutions and arrive at feasible, optimal solutions in core areas of expertise at the national
and international levels.

PO6 Observe and examine critically the outcomes of one’s / own actions and make corrective measures
subsequently and learn from mistakes without depending on external feedback.

PO7 Demonstrate knowledge and understanding of management principles and apply the same to one’s own
work, as a member and leader in a team, manage projects in the work environment efficiently in respective
disciplines and multidisciplinary environments after considering the Socio- economic and financial factors.

PO8 Acquire and exhibit professional and intellectual integrity, professional code of conduct, ethics of research
and impact of research outcomes on professional practices and to contribute for sustainable development of
society.

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 Program Specific Outcomes (PSOs)

At the end of the curriculum students should be able to carve a niche for themselves in the
Corporate world and if they wish they may be able to start their own venture and control
all the managerial functions. MBA Program Specific Outcomes are:

1. To imbibe the students with requisite domain knowledge, skills & right attitude
necessary to provide effective leadership in a global environment so that they
prove to be an asset to the organisations they join.

2. To develop competent management professionals with strong ethical values, capable

of assuming a pivotal role in various sectors of the Indian Economy &Society.

3. To inculcate proactive thinking to ensure effective performance in the dynamic

socioeconomic and business ecosystem.

4. To harness entrepreneurial approach and skillsets aligned with the national

priorities to offer solutions to the problems of society.

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The School offers opportunity for adequate exposure to the students by organizing various
Workshops, Trainings, Industry Guest sessions, Industry Trips etc. beyond curriculum to develop the
essential skills among the MBA/BBA graduates:
Skills Targeted

Emerging Areas
Experiential Employability Analytical Know-
Practices Teamwork
Learning Skills Capabilities how/disruptive
Technologies

Industrial Visits/Field
√ √ √ √
Visits/Live Projects

Guest Lectures,
√ √ √ √ √
Workshops/ Seminars

Club Events
/Entrepreneurship
development Cell/NSS √ √ √ √ √
Activities/Community
Development programs

Assignments & Case

Discussions, Role Plays,
√ √ - √ √
Management Games

Placement Assistance
Activities (Pre-
- √ √ √ √
Placement/EBC Sessions)

Skill Oriented Courses

(Communications &
√ √ √ √ √
Aptitude, Short term ,
Value added course)

Research Initiatives √ √ √ √ √

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Pedagogical tools and their relevance in skill set development

Pedagogical Critical & Communication Behavioral Problem Decision

Tools/Relevance Analytical Skills Skills Identification & Making
in Developing Thinking Solutions Skills
Graduate
Attributes

Case Study √ √ √

Role Plays √ √ √ √ √

Group
√ √ √ √
Assignments

Research Activities
√ √ √

Business Games √ √ √ √ √

Presentations √ √

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 CBA602: Information Technology for Decision Making
L T P Total Credits

Course Title: Information Technology for Decision 3 0 0 3

Making
Course Code: CBA602
Credit Units: 3
Course Level: PG (MBA)

Course Learning Outcomes: At the end of this course, the students will be able to develop basic
understanding of information technology and applicability of information systems in decision
making in all functional areas.
 Develop the understanding and practical exposure to the techniques of Information
Technology
 Applying the practical exposure to the techniques of Decision Support System
 Enhance the analytical and design skills, which are applicable in all Business Functional
Areas
 Development of basic skills of Business Intelligence

Course Objectives: This course will expose students to use of information technology for
decision making in any organization.
Prerequisites: Basic knowledge of hardware and software components of computer

Teaching Hours

Unit-1 Information Technology Developments & Trends and Database 13

Management

Information Technologies: Concepts of Data, Information and Knowledge. Database

Management Systems: Introduction, Benefits of DBMS over traditional file system,
Types of DBMS, Components of DBMS. Concept of Data Warehouses and Data Marts.
Basics of Networks: Concepts, Types of networks, Advantages of Network
Environment, Business Uses of Internet, Intranet and Extranet. Introduction to
Distributed/Cloud Computing (IaaS, PaaS, SaaS), Benefits and Challenges of Cloud
Computing.

Unit-2- Information Systems in Business Processes and Decision Making 14

Business Process and role of Information Systems in Business Processes, Types of

Management Support Systems(Transaction Processing System, Management
Information System, Decision Support Systems, Executive Support Systems and
Strategic Information Systems), Components of Information Systems, Centralized and
Decentralized Information Systems. Role of Information in Decision Making Process,
Steps in Decision Making, Levels of Decision Making, Types of Decisions (Structured,
Semi structured & Non Structured Decisions).

Unit-3- Digital Business Transformation: E-Commerce, E-Governance, and 13

Emerging Technologies

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Introduction to E-Commerce and M-Commerce, Advantages and Disadvantages of
each. E-commerce models, with examples. Concept of Internet Banking and Online
Shopping, Electronic Payment Systems; Concept of e-governance, e-governance as an
effective tool to manage the country’s citizens and resources, Advantages and
Disadvantage of E-governance. Enterprise Resource Planning: Introduction, benefits of
ERP, failures of ERP; e-CRM, e-SCM, Integration of ERP with Business. Emerging
Technologies: Role of Big data analytics, Artificial Intelligence, Machine Learning, IoT,
NLP, Expert Systems in decision making.

Unit-4- Knowledge Management and Business Intelligence Concepts 14

Knowledge Management: Introduction KM, Types of knowledge, Types of knowledge,

Knowledge management system life cycle, Various models of knowledge management.
Implementation of KM in organizations, Various parameters of implementation,
Knowledge capturing techniques. Data Mining: Process, Methods, and Applications of
text and data mining in business intelligence. Business performance Management
(BPM) Concepts and Frameworks. IT Tool: MS-Excel- cell referencing, nested if(),
conditional formatting; Advanced Excel: LookUp(), Goal seek; Scenario Manager, Data
Tables.

List of Practicals:

1. Introduction to basics of excel.

2. Understanding the difference between relative, absolute and mixed reference
and cell addressing and ranges.
3. Working on sorting, filtering, and conditional formatting to highlight cells with a
certain color, depending on the cell's value.
4. Working on simple functions such as COUNT, SUM, MAX, MIN, AVERAGE etc.
5. Working on logical functions such as IF, AND, OR and NOT.
6. Working on Date & Time Functions.
7. Working on Text Functions to manipulating text strings.
8. Working on lookup & reference functions, such as VLOOKUP, HLOOKUP,
MATCH, INDEX and CHOOSE.
9. Working on Charts & Graphs to visually represent data and summarize large
amounts of data
10. Working on powerful features of Pivot Tables to extract the significance from a
large, detailed data set.
11. Working on What-If Analysis in Excel that allows to try out different values
(scenarios) for formulas.
12. Working on introduction to MS Access.
13. Working on creating Tables and Relationships.
14. Working on creating Query using design view and wizards.
15. Working on Forms and Reports based on tables and queries.

Pedagogy for Course Delivery: The course will be taught using the Four Quadrant
Approach i.e., recorded video lectures, formal classroom discussion/lab practical sessions,
student presentations and assessment.

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Examination: Sessional (Quiz + Assignments), Laboratory exams, Mid Semester
Test and End Semester examination.

Evaluation Scheme

Evaluation Scheme: UG/PG -2025-26 (ODD SEM)

Evaluation till Evaluation after Tot

MTT MTT al

Session 10 15 25
al
Theory
Course MTT 25 - 25

ESE - 50 50

Total 100

Sessional: Quiz, assignments, presentation, seminar report etc.

Note: The evaluation scheme for the council's programme shall be as prescribed
by the respective council.

Component 1: Quiz, Test

Component 2: Assignment, Presentation, Case Study Analysis

Component 3: Project Viva

Component 4: Written Evaluation

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 Bloom’s Level  Understanding Applying Analyzing Evaluating
Course Learning CLO1 CLO2 CLO3, CLO4
Outcomes
Develop the Applying the Enhance the Development of
understanding practical analytical and basic skills of
and practical exposure to design skills, Business
exposure to the the which are Intelligence
techniques of techniques of applicable in
Information Decision all Business
Technology Support Functional
System Areas
Assessment type
/PSDA
Sessional Pre Mid -
√
1
Sessional Pre Mid -
√ √
2
Mid Term Test √ √
Sessional Post Mid
√ √ √
–1
Sessional Post Mid
√ √ √ √
–2
PSDAs √ √ √ √

End Term Test √ √ √ √

Sessional Pre Mid -
√
1
Sessional Pre Mid -
√ √
2
Mid Term Test √ √
Sessional Post Mid
√ √ √
–1
Text / Reference Books:

Author Title Publisher Year Of ISBN Page

Publicat s
ion

Efraim Information Technology for John Wiley & 2010 9788 644
Turban, Management: Transforming Sons 1265
Linda Organizations in the Digital 2639
Volonino Economy 0

Henry C. Information Technology For McGraw-Hill 2017 9780 752

Lucas Management Education 0704
7242
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 6

Henry C. Information Technology: Wiley India Pvt. 2008 8126 461

Lucas Strategic Decision Making Limited 5175
For Managers 9X

Ramesh Business Intelligence and Pearson 2018 9789 688

Sharda, Analytics: Systems for 3528
Dursun Decision Support 6648
Delen, Efraim 9
Turban

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