Differences Between Usability Testing vs.
User Testing
Usability Testing User Testing
Evaluates the usability of a product Gathers feedback on user experience
or service and preferences
Focuses on the ease of use, Focuses on the overall user
efficiency, and learnability experience and satisfaction
Evaluates specific usability issues Collects broader feedback on the
and tasks entire user journey
Conducted in controlled Conducted in natural or real-world
environments or labs settings
Typically includes a small number of Can involve a broader range of users
representative users and personas
Measures efficiency, effectiveness, Captures qualitative feedback and
and user satisfaction user preferences
Can be performed at different stages Typically performed during later
of product development stages of development
Used to identify and address user Used to gather insights for iterative
issues improvements
Identifies and resolves usability Understands user needs,
issues and pain points preferences, and behaviors