Here are some general test cases for an e-commerce platform like Konga:
1. User Registration and Login:
Test Case 1: Verify that a new user can successfully register using a valid email, username, and
password.
Test Case 2: Ensure that the system rejects a registration attempt with an invalid email format.
Test Case 3: Verify login with correct credentials (username/email and password).
Test Case 4: Ensure the system denies access with incorrect credentials (incorrect username/email or
password).
Test Case 5: Test the “Forgot Password” functionality to ensure a password reset link is sent to the
registered email.
2. Product Search:
Test Case 1: Verify that the search bar returns relevant results based on keywords.
Test Case 2: Test searching with a misspelled product name and check if suggestions or a corrected
search is provided.
Test Case 3: Verify that the product filter (category, price range, ratings) works correctly.
Test Case 4: Ensure that products are sorted by price, rating, or popularity as per the user’s selection.
3. Product Viewing:
Test Case 1: Verify that clicking on a product leads to its detailed view with description, price, reviews,
and available stock.
Test Case 2: Check if product images can be zoomed or viewed in a carousel.
Test Case 3: Ensure that out-of-stock items are displayed correctly.
4. Adding Items to Cart:
Test Case 1: Ensure that a user can add a product to the cart from the product page.
Test Case 2: Verify that the cart updates correctly when an item is added or removed.
Test Case 3: Test if the cart reflects the correct quantity and price of the added products.
Test Case 4: Ensure that the cart persists after logging out and logging back in.
5. Checkout Process:
Test Case 1: Verify that a user can proceed to checkout with items in the cart.
Test Case 2: Ensure that different payment methods (credit/debit card, bank transfer, etc.) are available
and functional.
Test Case 3: Test applying a discount code or voucher to the order.
Test Case 4: Verify that the order summary shows correct pricing, taxes, shipping costs, and total.
Test Case 5: Ensure that the user receives an order confirmation page after completing the checkout.
6. Order Tracking and History:
Test Case 1: Verify that users can view their past order history.
Test Case 2: Ensure that the order status (processing, shipped, delivered) is clearly displayed for each
order.
Test Case 3: Test if users receive notifications regarding order status updates (e.g., dispatched,
delivered).
7. Payment Gateway:
Test Case 1: Verify successful payment processing for a valid credit card.
Test Case 2: Ensure the system rejects invalid or expired card details.
Test Case 3: Test that payments are processed correctly for alternative payment methods like mobile
wallets.
8. Customer Support/Contact Us:
Test Case 1: Verify that users can submit queries via the “Contact Us” form.
Test Case 2: Test the response time and accuracy of the customer support team.
9. Mobile Responsiveness:
Test Case 1: Verify that the site is fully functional on different screen sizes (mobile, tablet, desktop).
Test Case 2: Ensure the mobile site has proper navigation and all features (search, cart, checkout) work
smoothly.
10. Security and Privacy:
Test Case 1: Verify that user data (personal information, payment details) is securely encrypted during
transmission.
Test Case 2: Ensure that users can log out securely, and session expires after a certain period of
inactivity.
These test cases cover key functional and usability aspects of an e-commerce platform and can be
customized based on specific features of Konga.
