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Member Direct Guide

The Member Direct investment option from AustralianSuper provides members with greater control over their superannuation investments, allowing them to invest in shares, ETFs, and other financial products through an online platform. This guide outlines the workings of the Member Direct account, including eligibility requirements, investment risks, and the importance of maintaining minimum balances. It emphasizes the necessity of seeking professional financial advice due to the inherent risks associated with self-directed investments.

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0% found this document useful (0 votes)
33 views34 pages

Member Direct Guide

The Member Direct investment option from AustralianSuper provides members with greater control over their superannuation investments, allowing them to invest in shares, ETFs, and other financial products through an online platform. This guide outlines the workings of the Member Direct account, including eligibility requirements, investment risks, and the importance of maintaining minimum balances. It emphasizes the necessity of seeking professional financial advice due to the inherent risks associated with self-directed investments.

Uploaded by

SallyShu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 34

Member

Direct
investment option

18 October 2024

1
Contents
Welcome to the Member Direct investment option 5

How your Member Direct account works 8

Constructing your Member Direct portfolio 15

Member Direct online platform 20

Fees and costs 24

Tax and your investments 26

Getting started 30
The Member Direct investment
option offers you more control and
choice over the investment of your super.
About this guide Seek professional advice
This guide explains our Member Direct Investments made through the Member
investment option. Direct investment option form part of a
For a complete picture of the self-directed investment strategy. The
investment options available to you with Member Direct investment option isn't for
AustralianSuper, this guide should be read everyone and the risks can be very high.
in conjunction with our Investment guide As a self-directed investor, you will need to
available at australiansuper.com/ be aware of the risks and dangers involved,
InvestmentGuide (for super accounts) or such as:
our Choice Income Product Disclosure
short-term share price volatility
Statement available at australiansuper.com/
the consequences of transacting too
pds (for Choice Income accounts)
often
You should also read the Member Direct
too little diversification, and
online platform terms and conditions
investing in response to your emotions.
available at
australiansuper.com/MemberDirectTCs We strongly encourage you to seek advice
The information in this guide is current at the from a financial adviser before choosing the
time of issue and is subject to change. Any Member Direct investment option and
changes to information contained in this formulating your investment strategy.
guide that is not materially adverse will be While we take care when selecting the
made available online at investments that are available through the
australiansuper.com/MemberDirect Member Direct investment option, we are
not recommending them to you. Any
opinions we may provide about Member
Direct investments are not intended to
influence your decision-making regarding
those investments.
For more information on your advice
options1 with AustralianSuper
call 1300 300 273 between 8am to 8pm
AEST/AEDT weekdays or
visit australiansuper.com/advice

1
Personal financial product advice is provided under the Australian Financial Services Licence held by a third party and not by
AustralianSuper Pty Ltd. Some personal advice may attract a fee, which would be outlined before any work is completed and is
subject to your agreement. With your approval, the fee for advice relating to your AustralianSuper account may be deducted from
your AustralianSuper account subject to eligibility criteria.
Welcome to the Member Direct
investment option

AustralianSuper's self-managed investment option that


allows you to invest in shares in the S&P/ASX 300 index
and selected Exchange Traded Funds (ETFs), Listed
Investment Companies (LICs), Term Deposits and cash
through an easy-to-use online platform.
Investing through Member Direct Investment menu
When you invest as an AustralianSuper member through
We may change or add to the selection of
the Member Direct investment option there are
investments available through the Member Direct
important differences compared with directly investing
investment option at any time without notice to you.
in your own name outside of super:
For the current Member Direct – investment menu,
the investments you select will be registered in the visit australiansuper.com/MemberDirect
name of JP Morgan Nominees Australia Limited, as
custodian, for AustralianSuper superannuation fund,
as trustee of AustralianSuper – investments will not
Who can invest?
be registered in your name, To be eligible to invest in the Member Direct investment
option you must:
while you will have a beneficial interest in the assets
of AustralianSuper as a whole, you will not have a be a current AustralianSuper member of at least 18
specific beneficial interest in the investments you years of age,
select, register for online access to your AustralianSuper
the investments you select will be legally available account,
to the trustee to be used to satisfy any liability that have access to the internet and a current email
relates to AustralianSuper, even if the liability is not address, and
specific to you or the investments you select,
have a minimum account balance as shown below:
entitlements associated with the investments you
select, for example an entitlement to participate in Account type Minimum balance
a corporate action affecting a listed security, are held
Super $10,000
by the trustee, and the trustee may give you a
corresponding entitlement, a lesser entitlement or Choice Income $50,000
no corresponding entitlement at all, including as
explained later in this guide, The Member Direct investment option is not available
in TTR Income accounts.
you will not receive any correspondence from the
issuer of the investments you select and you will not Minimum ongoing balance
enjoy any corresponding cooling off rights in relation
to these investments,
requirements
Once you open a Member Direct account, you must
you can only view and transact on investments held keep a minimum ongoing balance in your
in the Member Direct investment option through the other AustralianSuper investment options at all times.
Member Direct online platform, subject to very This requirement ensures there is a sufficient balance
limited exceptions, and in your account to pay administration fees, insurance
in the case of Term Deposits and your Cash account, costs (if applicable) and, if you’re a Choice Income
your investment will not be covered under the member, any income payments to you. You must also
Commonwealth Government's Financial Claims maintain a minimum ongoing balance across all
Scheme. investment options including Member Direct.

This is not an exhaustive list of the differences. If you The minimum ongoing balance requirements are
want to invest in listed shares, ETFs, LICs, Term Deposits different for super and Choice Income accounts:
or cash, but are not sure whether to directly invest in
Minimum ongoing
your own name outside of super, or as an Minimum ongoing
balance in other
AustralianSuper member through the Member Direct balance across all
Account AustralianSuper
investment options
investment option, you should speak with a financial type investment options
(ie including
adviser before making a decision. (ie excluding Member
Member Direct)
Direct)
Your investments in the Member Direct investment
option are subject to investment risk. Investment returns Super $5,000 $10,000
aren’t guaranteed and past performance is not a reliable
Choice $5,000 or 13 months of $10,000
indicator of future performance. AustralianSuper doesn’t Income income payments,
guarantee the repayment of any capital invested or any whichever is greater
income earned, or the performance of any of the
investments you select. Further, you must keep a minimum ongoing balance of
$400 in your Cash account, and the balance must
otherwise be sufficient to pay all relevant fees, taxes
and transaction requests for the Member Direct
investment option.

6
The minimum ongoing balance requirements must be Features of the Member Direct
met at all times:
investment option
If your total balance in your other AustralianSuper
investment options (ie excluding Member Direct)
falls below the minimum ongoing requirements you Member Direct
Features
will need to perform a cash transfer from your investment option
Member Direct Cash account to your other
investment options. Homepage that can be customised with
market information relevant to you
If your total balance across all investment options
(ie including Member Direct) falls below the minimum
Easy-to-use online platform that can also
ongoing requirements, you will need to close your be accessed via the AustralianSuper
Member Direct account and transfer any remaining mobile app
funds to your other investment options.
If your Member Direct Cash account balance falls Cash account with a competitive interest
rate
below the minimum ongoing requirement you will
need to either:
Access to S&P/ASX 300 shares, and
– perform a cash transfer to your Member Direct selected ETFs, LICs and Term Deposits
Cash account from your other investment options,
– sell some of your Member Direct investments, or Current share prices and 20 minute
delayed market data
– close your Member Direct account and transfer
any remaining funds to your other investment Participate in available dividend
options. reinvestment plans

If you do not perform the required cash transfer, sell Participate in available share buybacks
some of your Member Direct investments or close and share purchase plans
your Member Direct account (as applicable), we may
do so instead. Detailed company and market
information
Income payments for your Choice Income account are
deducted from your other AustralianSuper investment
Independent company research from
options. You must keep enough money in your other third party specialists
investment options to cover 13 months of income
payments - this is called the Income payment reserve. Investment tools including watchlists
We will notify you by email if your balance falls below
this level.
Consolidated portfolio tax and reporting
You may be restricted from transacting on the Member
Direct online platform if you do not meet one or more Automatic Term Deposit re-investment
of the minimum ongoing balance requirements.
Seamless transfer to Choice Income - see
page 28.

7
How your Member Direct account works

To start investing through the Member Direct investment


option you will need to register and make a cash transfer.
Your Cash account Fees, tax payments, investment purchases and cash
transfers to your other AustralianSuper investment
To start investing in the Member Direct investment
options are deducted from your Cash account.
option, you need to register and transfer a minimum of
$400 into your Cash account. For details on how to Your Cash account is backed by a deposit account
register, see Getting Started on page 31. provided by ME Bank a division of Bank of Queensland
Limited ABN 32 009 656 740, AFSL and Australian
You transfer the funds you want to invest in the Member
Credit Licence No. 244616 (‘ME Bank’). ME Bank is
Direct investment option from your other
subject to regulation by the Australian Prudential
AustralianSuper investment options but you must keep
Regulation Authority and the Australian Securities and
the specified minimum amount in your other investment
Investments Commission. Your Cash account is not
options (see Minimum ongoing balance requirements
covered by the Commonwealth Government’s Financial
on page 6).
Claims Scheme.
You can start investing once your funds are available
in your Member Direct Cash account. You’ll need to Earn a competitive interest rate
make sure you have enough money to cover your The Cash account offers a competitive interest rate.
transaction (including, if applicable, any associated Interest is accrued daily and paid into your Cash account
Brokerage fees). monthly in arrears on the first business day of the
following month. The Cash account interest rate is
All investment income such as interest and dividends subject to change at any time without notice to you –
not being reinvested through a dividend reinvestment for current rates visit
plan, proceeds from investment sales and cash transfers australiansuper.com/MemberDirect
from your other AustralianSuper investment options are
deposited into your Cash account.

9
Transacting on Member Direct Different processing times will apply depending on
whether you request an investment switch or cash
Making cash transfers to and from the Cash account transfer first:
You can transfer cash between the Member Direct Cash
If you request an investment switch before 4pm
account and your other AustralianSuper investment
AEST/AEDT (Melbourne time) on a business day,
options once every business day.
you can request a cash transfer after 4pm
The way in which cash transfers affect your other AEST/AEDT (Melbourne time) on the next business
investment options depends on the type of account you day.
have:
If you request a cash transfer before 4pm
Super account: AEST/AEDT (Melbourne time) on a business day,
you can request an investment switch after 4pm
– Transfers into the Member Direct Cash account
AEST/AEDT (Melbourne time) on the same business
come out of your other investment options in
day.
proportion to how your existing account balance
is invested. If you want to cancel your pending investment switch
– or cash transfer request, you’ll need to do it before 4pm
Transfers out of the Member Direct Cash account
AEST/AEDT (Melbourne time) on the business day that
are invested according to your future
you made the request. You can then submit a new
contributions strategy.
request.
Choice Income account: You won’t be able to cancel a pending cash transfer
– Transfers into and out of the Member Direct Cash through the Member Direct online platform if your cash
account are withdrawn from or paid into your transfer request from a previous request cycle is being
other investment options in proportion to how processed. If you wish to do so, please call us on
your existing account balance is invested. 1300 300 273 between 8am and 8pm AEST/AEDT
weekdays.
Cash transfers are settled on a ‘T+2’ basis. This means
your transfer will be reflected in your Member Direct To find out more about making cash transfers and
cash account and in your other investments options two changing your other AustralianSuper investment
business days after you make the request. options visit australiansuper.com/switching
The request cycle runs from 4pm AEST/AEDT
(Melbourne time) each business day until 3.59pm Investing in Term Deposits
AEST/AEDT (Melbourne time) the following business You can request to invest in Term Deposits once a week.
day. Requests placed on or after 4pm AEST/AEDT If we receive your request before 11.59pm AEST/AEDT
(Melbourne time) or on a weekend or public holiday, (Melbourne time) on a Thursday your investment in the
will take an extra business day. Term Deposit will take effect on the Friday (or the next
You can cancel a pending cash transfer request before business day if it is a public holiday). If your request is
4pm AEST/AEDT (Melbourne time). received after this time, it will take effect from the
following Friday (or the next business day if it is a public
You can view any pending cash transfers under the holiday).
‘pending’ tab in the ‘Transact/Cash transfer’ section on
the Member Direct online platform. You can cancel your request at any time before 11.59pm
AEST/AEDT (Melbourne time) on Thursday. After this
Changing your other AustralianSuper investment time your request cannot be cancelled. You can view
options any pending Term Deposit requests under the ‘Invest’
You cannot change how your balance is invested in your page on the Member Direct online platform.
other AustralianSuper investment options through the
Buying and selling shares, ETFs and LICs
Member Direct online platform. You must do this by
requesting an investment switch through You can submit an order request to buy or sell shares,
your AustralianSuper online account. ETFs and LICs at the market price (‘at market order’)
or set a price limit (‘limit order’).
You can’t request an investment switch between your
other AustralianSuper investment options and a cash An at market order can only be submitted during ASX
transfer to or from the Member Direct Cash account at trading hours and is ordinarily executed on market
the same time. immediately at the current market price. Buy orders use
the ‘ask’ price and sell orders use the ‘bid’ price.

10
A limit order is an order to buy or sell a security at a Once you submit a buy order request, we’ll reduce your
specific price or better. A buy limit order can only be available cash balance to cover the order plus Brokerage
executed at the limit price or lower, and a sell limit order fees until your order is settled or your order is cancelled.
can only be executed at the limit price or higher. You
Once sell orders are processed, we’ll add the sale
can submit a limit order at any time but it will only be
proceeds less Brokerage fees to your available cash
executed by our broker if the conditions are met during
balance available for investment. However, your
ASX trading hours.
available cash balance may be adjusted if, for whatever
Your available cash and applicable Brokerage fees are reason, your order is not settled.
displayed on the order pad before you submit your
Transactions are settled on a ‘T+2’ basis. This means
order.
your transaction is settled on the second business day
The Member Direct online platform will automatically after it is executed on market.
check that you have sufficient funds in your Cash
Cash dividends or distributions will only be paid where
account to settle any buy order requests. The platform
your buy order has settled before the ex-dividend date,
also checks that your order request is within the
as determined by the relevant registry.
minimum and maximum investment limits for the
relevant security (see page 17) before we submit your
order to our broker for execution.

Quick reference

Member Direct How often can I When do I need to When does it show in
When is it invested?
transaction transact? submit my request by? my account?

Cash transfers between 3.59pm AEST/AEDT


Second business day Second business day
Member Direct and your Every business day (Melbourne time) on a
(T+2) (T+2)
other investment options business day

Investment switches 3.59pm AEST/AEDT


Next business day Second business day
between your other Every business day (Melbourne time) on a
(T+1) (T+2)
investment options business day

Term Deposit 11.59pm AEST/AEDT 9am AEST/AEDT (Melbourne 6pm AEST/AEDT (Melbourne
Weekly
applications (Melbourne time) Thursday time) Friday time) Friday

Share, ETF and LIC at Anytime during ASX trading Second business day
ASX close Immediately
market orders hours (T+2)

Share, ETF and LIC limit During ASX trading hours Second business day (T+2)
Anytime Anytime
orders when the condition is met after execution

A business day is any day other than a weekend or public holiday (national and the Victorian King’s Birthday holiday).
A cash transfer and an investment switch can’t both be requested within the same investment period.

11
Restrictions on transfers from/to other we consider it necessary to manage our financial,
sources legal, reputational or other material risks in which
case we will give reasons if we are not prohibited
Where you hold listed securities outside AustralianSuper,
from doing so by law or other obligation of
you are not currently able to transfer them into the
confidentiality.
Member Direct investment option, even if they are
S&P/ASX 300 shares, or ETFs and LICs that we make Listed security suspensions
available.
The ASX may suspend any listed security at any time,
Additionally, we are not able to transfer listed securities either at the request of the issuer or by itself. Suspended
you hold in the Member Direct investment option to securities cannot be bought or sold.
other sources outside of AustralianSuper.
In the case of intraday suspensions of any listed security,
Restrictions on share transactions any limit order requests will be implemented when
trading resumes, subject to trading resuming within the
AustralianSuper may place restrictions on transactions
designated longevity of the order request. Order
relating to certain shares for a period of time to manage
requests will automatically lapse if trading resumes
our financial, legal, reputational or other material risks.
outside of the designated order longevity period, either
Examples of when this may occur include when
Good for Day (the order request lapses at the end of
AustralianSuper’s aggregate holdings of shares in a
the trading day on which it was submitted) or Good for
specific company are approaching takeover thresholds
30 days (the order request lapses 30 days after it was
or AustralianSuper is actively considering a take-private
submitted).
opportunity. In the case of a restriction on a share, you
can maintain existing investments that were acquired If you hold a listed security that has been suspended
before the restriction was put in place. and want to close your Member Direct account, perform
a Seamless Transfer to Choice Income (see page 28) or
If you hold a share with a restriction placed on it and
exit the Shares, ETFs & LICs access level, please contact
want to close your Member Direct account, perform a
us on 1300 300 273 between 8am and 8pm AEST/AEDT
Seamless Transfer to Choice Income (see page 28) or
weekdays, in which case we may, at your request, value
exit the Shares, ETFs & LICs access level, please contact
the suspended securities (for the purpose of determining
us on 1300 300 273 between 8am and 8pm AEST/AEDT
the closing account balance) at zero (or such other
weekdays.
amount that we consider fair and reasonable).
Cancelling or amending order requests Withdrawals and closures
Broking services are provided by an independent
All withdrawals from your super or Choice Income
third-party broker. The broker may cancel or amend an
account are subject to the requirements of
order request in accordance with its agreement with us.
superannuation legislation.
Further, a securities exchange such as the ASX may
cancel or amend an order request in accordance with Partial withdrawals
its operating rules or the rules of the relevant clearing Partial withdrawals from your account balance can only
house or settlement facility. If this occurs, we will share be processed from amounts held in your other
the reasons with you (to the extent that we are aware AustralianSuper investment options. This means you
of them and not prohibited from doing so by law or may need to dispose of investments in the Member
other obligation of confidentiality). Direct investment option and make a cash transfer to
We may also reject an order request if: your other investment options.

your order request is not successfully validated, It is your responsibility to ensure funds are available in
your other investment options to meet your partial
your order request doesn’t comply with the withdrawal request. You must also retain a minimum
investment limits set out in the Member Direct - balance in your other investment options after the partial
investment menu, withdrawal has been made (see page 6).
your order request doesn’t comply with market
Full withdrawals
integrity rules as determined by our broker,
If you want to make a full withdrawal of your account
any price specified for a limit order request is balance you should close your Member Direct account
materially different to the current market price (if first.
placed during market open) or the previous market
close price (if placed during market close) at the Closing your Member Direct account
time of the limit order request, or To close your Member Direct account for any reason
you will need to dispose of any listed securities and
break any Term Deposits you currently hold, and make
a cash transfer to your other AustralianSuper investment
options.

12
If you break any Term Deposits before their maturity under a court order,
date additional costs will apply as set out on page 25.
if you leave AustralianSuper, or
If you close your Member Direct account, we have the on notification of your death.
right to deduct any amounts owing from your
other AustralianSuper investment options. If we dispose of or rebalance your investments in the
Member Direct investment option, the timing and order
If you close your Cash account but still meet the of how the investments will be disposed of will be
eligibility criteria on page 31, you can continue to have completed at our discretion, however, where possible,
access to general information on the Member Direct the following order will apply:
online platform but you will not be able to view your
historical account information. If you wish to view your from available funds in your Cash account,
historical account information, please call us on from listed securities starting with the security with
1300 300 273 between 8am and 8pm AEST/AEDT the highest market value in your portfolio, and lastly
weekdays.
through the early redemption of any Term Deposits
Situations where we can transact on which will result in a reduction to your effective rate
your account of interest based on the time invested as set out on
page 25.
We can dispose of your Member Direct investments or
make a cash transfer between your Member Direct Cash Dividend reinvestment plans
account and your other AustralianSuper investment
A dividend reinvestment plan (DRP) automatically
options without your consent in the following
reinvests dividends or trust distributions to buy more
circumstances:
shares, ETFs or LICs. Alternatively, you can have your
if your Cash account is below the minimum ongoing dividends or trust distributions paid into your Cash
balance requirements set out on page 6 and you account.
fail to top up your account within 30 days after we
You can choose to participate in a DRP for each listed
have notified you,
security you hold that offers this option. The Member
if your total AustralianSuper account balance for Direct investment option gives you the flexibility to
your super or Choice Income account falls below the change your DRP preference at any time, either for all
minimum ongoing balance requirements for that listed securities in your portfolio that offer this option,
account as set out on page 6 and you fail to top up or on an individual share, ETF or LIC basis.
and/or rebalance your account within 30 days after
Reinvesting your dividends or trust distributions in
we have notified you,
shares, ETFs and LICs under a DRP usually results in a
if you have a Choice Income account and there are small cash residual as entitlements are allocated as
insufficient funds in your other AustralianSuper whole shares or units. Any residual cash amounts and
investment options to meet your Income payment associated franking credits are paid into your Cash
reserve (see page 6), account.
if a partial withdrawal request is made against your Depending upon the DRP election you have made, and
super or Choice Income account and there are the relevant DRP plan rules, changes in your listed
insufficient funds in your other AustralianSuper security holding may affect the portion of your holding
investment options to meet this request, participating in a DRP for any given dividend or trust
if you have insufficient available funds in your Cash distribution. You may wish to review your DRP election
account to satisfy an order request to buy listed following any increase or decrease in your listed security
securities, holding.

if you open a new AustralianSuper account and then Corporate actions


exercise your cooling off rights and fail to dispose A corporate action is an action taken by a listed
of your Member Direct investments, company or trust relating to its securities. Frequently,
where we terminate your registration or suspend corporate actions provide investors with different
your access to the Member Direct online platform in options so that each investor can elect the option they
accordance with the Member Direct online platform believe is best suited to their personal circumstances
terms and conditions, (an ‘elective’ corporate action). Other corporate actions
simply occur (these are called ‘mandatory’ corporate
where we have decided to no longer offer the
actions).
Member Direct investment option and have provided
30 business days advance notice of this, When a company or trust announces their intention to
delist from the ASX we will email you and request that
if we have provided you with notice that a company
you sell the relevant shares or units by a specified date.
or product issuer intends to delist from the ASX and
you have not sold the relevant shares or units by the
date specified in the notice,

13
If you do not sell the relevant shares or units by this If we receive a non-standard entitlement (such as an
date, then AustralianSuper will sell the relevant shares option or any other derivative) as a result of a corporate
or units that you continue to hold at the prevailing action, then we can dispose of that entitlement at our
market rate and any proceeds (minus Brokerage fees) discretion and pay any disposal proceeds into your Cash
will be paid into your Cash account. account.
A corporate action resulting in the overseas takeover Examples of corporate actions that we may make
of an Australian domiciled listed security will be available on the Member Direct online platform are Share
processed as a mandatory takeover and sold on the Buybacks and Share Purchase Plans (SPPs).
relevant exchange. The proceeds (minus Brokerage
Share Buybacks
fees) will be converted to Australian dollars based upon
the relevant foreign exchange rate at the point of Share Buybacks are used by listed companies to return
settlement and paid into your Cash account. profits back to members by making an off-market
purchase of their individual shareholdings.
When a listed security you hold through the Member
Direct investment option is affected by an elective When a Share Buyback is made available on the Member
corporate action, AustralianSuper will generally allow Direct online platform, members who hold the affected
you to make an election in relation to that action. security through the Member Direct investment option
However, AustralianSuper may place restrictions on can make an election to participate in the corporate
certain corporate actions for a period of time to manage action.
our financial, legal, reputational or other material risks.
Share Purchase Plans (SPPs)
Examples of when this may occur include when
SPPs are a funding mechanism for listed companies to
AustralianSuper’s aggregate holdings in the shares to
raise money from existing shareholders by offering the
which the corporate action applies are approaching or
option to acquire additional shares quickly without the
have exceeded takeover thresholds.
need to issue a formal prospectus.
Where we allow you to make an election, we will send
When an SPP is made available on the Member Direct
you an alert through the Member Direct online platform
online platform, any SPP application you request, and
and an email with any actions that you need to take.
that the custodian agrees to pass on, is subject to
You will need to make your election through the
conditions set out in ASIC Corporations (Share and
platform before the cut-off date. The cut-off date may
Interest Purchase Plans) Instrument 2019/547. A
differ from any dates you see within the prospectus or
monetary limit of $30,000 applies for each individual
other platforms.
investor, in that no shares or interests are to be issued
The Member Direct online platform aggregates all the with an application price totalling more than $30,000
applications made by members who have elected to in any consecutive 12-month period. This limit is
participate in the corporate action and, through the enforced by the issuer of the SPP and will apply to any
custodian, submits as a single application to the applications you make using your investments in the
company/registry. This can lead to differences in the Member Direct investment option, as well as any
way the platform may allocate any entitlements that applications you make using any holdings outside
AustralianSuper receives through the corporate action of AustralianSuper.
compared to the treatment for a single individual
Examples of corporate actions that are not supported
investor outlined under the terms of the corporate
through the Member Direct online platform are Voting
action and contained in the prospectus/booklet
at AGMs and EGMs, and Class Actions.
accompanying the offer. An example of this can occur
when the corporate action is scaled back due to high Voting at AGMs/EGMs
levels of investor demand. Voting at Annual General and Extraordinary Meetings
If as a result of a corporate action you are notionally is not available through the Member Direct investment
entitled to a fraction of a security, we will round that option. AustralianSuper retains voting rights for shares
fraction down to the nearest whole number. This held in the Member Direct portfolio but does not vote
approach may differ from the rounding treatment that on any resolutions on the basis of these holdings.
an individual investor may expect from the corporate
Class Actions
action if the investment was held in their individual
name. In most instances, any fractional entitlements Members are not able to participate in Class
you’re entitled to will be paid into your Cash account. Actions. AustralianSuper may choose to participate in
Class Actions at its sole discretion.

All investments in the AustralianSuper Member Direct investment option will be registered in the name of JP
Morgan Nominees Australia Limited, as custodian for AustralianSuper Pty Ltd as trustee of AustralianSuper.
Consequently, members do not own the investment in their own name which prevents them from being able to
participate in corporate actions except where AustralianSuper has made the corporate action available to members.

14
Constructing your
Member Direct portfolio

The right investment strategy for you will depend on your


investment objectives, risk profile and personal
circumstances.
Super is a long-term investment Diversify
Your investments will impact how much super you have Investing in a range of securities, sectors and asset
when you retire and how long it lasts in retirement. Here classes spreads your risk and means you don’t have to
are a few points to consider. rely on the returns of a few investments.
Different investments can perform better at different
Make a plan and stick to it
times. By following a diversified strategy, your better
People who manage their own investments can performing investments can help to offset your
sometimes become too emotionally involved in them. investments that aren’t performing so well. While this
Emotions such as greed and fear can lead to investors strategy can reduce some of the highs, it can also reduce
making irrational short-term decisions that have the lows and provide more consistent investment
negative results. It’s important for investors to remember returns.
that super is a long-term investment and saving vehicle
for your retirement. A professional financial adviser can Transacting too often can be costly
help you develop a long-term plan and stick to it. While transacting through the Member Direct investment
option is a flexible and convenient way to invest,
Understand the investment risks
transacting too often can result in increased Brokerage
All styles of investment have a number of inherent risks, fees and tax, which can impact long-term returns.
which can change over time. Make sure you understand
how different risks can impact your retirement savings Invest for the long term
over different investment timeframes. Actively trying to ‘time the market’ can be difficult.
The balance between your level of comfort with risk Investing over the long term could help even out
and your desire for returns is the key to selecting the short-term peaks and troughs in investment returns.
investments in your portfolio. For more information on
investment risks, read the Investment guide available
at australiansuper.com/InvestmentGuide or the Choice
Income Product Disclosure Statement, available at
australiansuper.com/pds

16
Investments available through the Member Direct investment option
Shares, ETFs and LICs1 Term Deposits2 Cash2

Refer to the Refer to the


Investments Member Direct – investment menu at Member Direct – investment menu at Cash account
australiansuper.com/MemberDirect australiansuper.com/MemberDirect

Shares – to maximise returns on capital To provide a fixed interest rate return To provide a cash facility with a
through dividends and increases in share over a fixed term. Balances in Term competitive interest rate. Balances in the
value. Deposits are not covered by the Cash account are not covered by the
ETFs – to provide investors with access Government’s Financial Claims Scheme Government’s Financial Claims Scheme
to portfolios of securities that either (FCS). You can view the current rates at (FCS). You can view the current rates at
meet or exceed a specific market index australiansuper.com/MemberDirect australiansuper.com/MemberDirect
Investment aim
or indices.
LICs – to provide investors with access
to portfolios of companies’ shares or
bonds to provide a steady stream of
income, and in the case of shares,
medium to long term capital growth.

Investment
Anytime during ASX trading hours Weekly Daily
frequency

Maximum 80% of your Minimum investment in a single Term Minimum balance of $400
total AustralianSuper balance in Deposit is $2,000
shares Maximum investment in a single
For individual security investment Term Deposit is $5 million
limits refer to the Member
Direct – investment menu at
Investment limits australiansuper.com/
MemberDirect
Minimum buy order is $1,500
Maximum buy order is $250,000
No minimum sell order
Can’t buy and sell same security on
the same day

Estimated number
of negative annual
About 6 in every 20 years Less than 0.5 in every 20 years Less than 0.5 in every 20 years
returns over any
20-year period

Risk levels are based on estimating the probability of negative returns in the short term, or underperforming inflation
in the long term.
For more information about the risk levels and the expected frequency of negative annual returns, please refer
to australiansuper.com/InvestmentGuide (for super accounts) or the Choice Income Product Disclosure Statement,
available at australiansuper.com/pds
You can read more about how we calculate risk levels at australiansuper.com/RiskLevels

1
Risk measures are based on investment portfolios with broad market exposure to Australian shares, they may differ for the individual investments
you choose and your investment time frame. Risk for concentrated portfolios could be very high. The minimum suggested time frame for holding a
broad portfolio of shares, ETFs and LICs is at least 12 years.
2
Cash and Term Deposits are exposed to the creditworthiness of the issuer.

17
Shares Exchange Traded Funds
The Member Direct investment option includes shares The Member Direct investment option gives you access
in the S&P/ASX 300 Index, which comprises the top to a wide range of Exchange Traded Funds (ETFs) from
300 companies listed on the Australian Securities different providers which may also include certain
Exchange (ASX) by size (called market capitalisation). exchange traded commodity products. You can view
This means you can access Australia’s most well-known the current list of available ETFs on the Member Direct
companies and some of the smaller ‘niche’ companies online platform or in the Member Direct - investment
in a range of industries. The S&P/ASX 300 Index may menu available at australiansuper.com/MemberDirect
also include trusts (which pay trust distributions rather
What are ETFs?
than dividends).
ETFs are traded on an exchange like a share but are
You can view the shares in the S&P/ASX 300 Index on structured like a traditional managed fund.
the Member Direct online platform.
ETFs provide a way to gain exposure to a wide range
Selecting shares on Member Direct of securities in Australian and international markets and
With the Member Direct investment option you can different industry sectors without you having to select
research, select and track shares. Member Direct the individual investments yourself.
includes extensive market and company research to
How ETFs work
help you analyse companies, and tools to keep track of
your portfolio. ETFs are generally constructed with reference to a
specific market index or indices, like the S&P/ASX Small
Features include: Ordinaries Index. Passively managed or ‘index’ ETFs will
your portfolio details, including a consolidated view hold similar securities and weightings to the relevant
of your AustralianSuper investment options and asset market index or indices, so it can closely replicate the
allocation performance of the index or indices. Other ETF
managers will seek to outperform the relevant market
current share prices and 20-minute delayed market index or indices through actively managing the portfolio
data of investments.
data and commentary ranging from Australian and
international markets to local industries and
companies
independent company research from third party
specialists
watchlists to keep an eye on the shares you’re
interested in, and those already in your portfolio, and
actions and alerts to let you know of corporate
actions, dividend announcements and other
important information.

Changes to shares in the S&P/ASX 300 Index


The S&P/ASX 300 index is rebalanced semi-annually,
effective after the market close on the third Friday of
March and September each year. If you own shares in
a company or trust that has been removed from the
Index, you can retain the shares and sell them at any
time, but you will not be able to buy more shares in that
company or trust.
Occasionally,AustralianSuper may exclude shares with
certain structures – for example, a partially paid share.

18
Listed Investment Companies Term Deposits
The Member Direct investment option gives you access The Member Direct investment option offers a selection
to a selection of Listed Investment Companies and of Term Deposits from different issuers for durations of
Trusts (LICs). 90 days, 180 days and 365 days.
You can view the current list of available LICs on the Term Deposits have a locked-in interest rate for the
Member Direct online platform or in the Member Direct duration specified, which is accrued daily.
- investment menu available at
Term Deposit re-investment
australiansuper.com/MemberDirect
You can select to automatically rollover your current
What are LICs? Term Deposit’s principal, or principal plus interest, when
LICs are listed companies or trusts, that invest in other it matures, either to a new Term Deposit with the same
companies’ shares or bonds with the purpose of giving term and same provider, or a new Term Deposit with
their investors exposure to a variety of shares or bonds the same term and the best available interest rate across
through their investment portfolio. An investment in a any provider.
single LIC can provide investors with an exposure to
You can change your automatic Term Deposit
multiple underlying companies’ shares or bonds across
re-investment selection on the Member Direct online
a range of industries. The LIC manager seeks to
platform at any time up to, but not on, the maturity date.
outperform the relevant market index through actively
managing the portfolio of investments. Interest rates
Term Deposit interest rates are reviewed weekly and
updated on the Member Direct online platform and
at australiansuper.com/MemberDirect every Friday.
The interest plus invested capital is paid into to your
Member Direct Cash account at maturity. If you set up
an automatic Term Deposit re-investment, the net
proceeds from your maturing Term Deposit are first
credited to your Cash account on the maturity date and
then invested in a new Term Deposit in accordance with
your instructions on the following Friday (or the next
business day if it is a public holiday).

Financial Claims Scheme


Term Deposits available through the Member Direct
investment option are not covered by the Government’s
Financial Claims Scheme (FCS).

Redeeming Term Deposits before maturity


You can only break your Term Deposit before it matures
if you're a Choice Income member or you meet a
superannuation condition of release. For details of the
conditions of release visit
australiansuper.com/AccessYourSuper
If you (or your beneficiaries) redeem your Term
Deposit(s) prior to the maturity date, the interest rate
will be reduced depending on the time invested. Refer
to Term Deposit costs on page 25.

19
Member Direct online platform

With Member Direct, you can buy and sell shares, ETFs
and LICs, invest in Term Deposits and manage your Cash
account through an easy-to-use online platform. Member
Direct has the information and tools to help you stay on
top of your portfolio.

21
Cover stories
Cover stories is a newsfeed, where front page news and research are kept. It will form part of your Member Direct
homepage. The newsfeed contains articles that you’re able to customise from AustralianSuper, UBS research and
Morningstar Australasia.

Homepage Actions and alerts


This is the main menu on each page. Actions and alerts is your inbox where we
will communicate any corporate actions or
other important account information to you.

Portfolio drawer
A portfolio snapshot
on every page lets you
see all your balances
in AustralianSuper and
the Member Direct
option at a glance.
It consolidates your
Member Direct
investments and other
AustralianSuper
investment options
so you can view a
breakdown of your
entire portfolio.
To see your portfolio
in more detail, click on
your balance to open
the portfolio drawer.

Holdings table
Displays your individual
portfolio holdings in
detail along with the
current market price
and market movement.

21
Invest
In this section you can initiate transactions, view transaction histories and download reports.

Invest
You can select what you want to
invest in and initiate Cash transfers.

Settings
You can change your
personal details, DRP
preferences and change
what you want to invest in.

Manage my option
You can select how you
want to invest in Member
Direct (ie Cash account,
Term Deposits, Shares,
ETFs and LICs).

Reports
You can generate
reports thar allow
you to track your
investments in Member
Direct and other fees
and expenses incurred
on your account.

Reports include:
1. Capital Gains Disposal And Tax Report: 4. Income Report:
Details realised capital gains and unused realised capital Details dividend, distribution and interest income
losses on listed security sales for financial year periods. paid on your portfolio, including tax withheld, for
2. Cash Transaction Report: a specific date range.
Details Cash account for a specific date range. 5. Portfolio Valuation Report:
3. Fees and Expenses Report: Breakdown of the current valuations of your cash,
Details portfolio administration fees and brokerage fees Term Deposits, Shares, ETFs, LICs and other
for a specified date range. investment options.
6. Unrealised Capital Gains And Tax Report:
Details unrealised capital gains and capital losses
for your portfolio for financial year periods.

22
Explore
In this section you can discover and read content related to investments and create your own customised information.

UBS research and commentary includes: Morningstar commentary and data covering Australian
financial market summaries and company news includes:
company reports
sector notes company significant events
economic notes consensus estimates
sales commentary. current and historical share price movements, Australian
and global index data and foreign exchange rates
market gainers and losers, turnover, volume and value.

By making this material available to members, AustralianSuper does not provide, endorse or otherwise assume
responsibility for the research. Without limitation, AustralianSuper does not provide, endorse or otherwise assume
responsibility for any recommendation or statement of opinion that may be included in the material, and no part
of the material is to be construed as a solicitation to buy or sell any stock.

23
Fees and costs

The fees and costs that apply to Member Direct


vary depending on which level of access you select.
The tables below set out the fees and costs that apply to each of level of access within Member Direct.
You will also pay administration fees and costs for your account withAustralianSuper and fees and costs for PreMixed
and DIY Mix investment options managed byAustralianSuper.
You should read all the important information about fees and other costs because it is important to understand
their impact on your investment:
for super accounts – visit australiansuper.com/FeesandCostsGuide
for Choice Income accounts – refer to the Fees and other costs section in the Choice Income Product Disclosure
Statement available at australiansuper.com/pds

Level of access Assets you can invest in Portfolio administration fee Brokerage fee

Cash Account Cash $30 p.a. Nil

Term Deposits Cash and Term Deposits $120 p.a. Nil

Shares, ETFs & LICs Cash and Term Deposits $180 p.a. If you buy and sell shares, ETFs or LICs, Brokerage
and S&P/ASX 300 shares, fees will apply. Refer to Brokerage fees below.
ETFs and LICs

Portfolio administration fees Term Deposit costs


Your Portfolio administration fee is deducted directly If Term Deposits are redeemed prior to their
from your Member Direct Cash account in arrears on maturity date, the effective rate of interest will be
the first business day of the following month based on reduced depending on the time invested as follows:
the number of days in the month.
Time invested
Interest rate reduction
It is determined by the level of access you select and (% of total term)
not by the type of assets you hold. If you no longer hold 0 to 50 50%
the core asset type, you can reduce this fee by selecting
>50 20%
a different level of access via the Member Direct online
platform.
Other fees and costs for ETFs and LICs
Brokerage fees If you hold ETFs or LICs, underlying fees and costs will
When buying and selling shares, ETFs or LICs, Brokerage be charged by the product issuer. Refer to the issuer’s
fees will apply to each transaction as follows: website and relevant disclosure documents for the
latest fee and cost information.
Brokerage fee
Transaction amount
(incl GST less RITC)

$0 to $13,000 $13.00

$13,001+ 0.10%

Any Brokerage fee is deducted directly from your


Member Direct Cash account when the corresponding
transaction is settled.
The Fund claims a Reduced Input Tax Credit (RITC) of
75% on the GST component of any Brokerage fee and
passes the benefit on to you in the form of a lower
Brokerage fee deducted from your account (reflected
in the amounts in the table above).

25
Tax and your investments

Super is one of the most tax-effective forms of


investment, making it a great way to save for retirement.
How Member Direct investments Here’s an example:
are taxed
Jenny invests $10,000 in a Term Deposit with a
Super funds pay tax on the income and capital gains maturity term of 90 days at an interest rate of 5%.
they receive from their investments. The current tax After 90 days she has earned $123.29 in interest,
rate applied to a super account is 15%. If you have a which is taxed at 15%. Tax of $18.49 is withheld from
Choice Income account, investment earnings are tax the interest income paid into Jenny’s Cash account.
free.
Initial Term Deposit investment $10,000
Super funds can also receive additional tax benefits
Interest $123.29
through franking credits and capital gains concessions.
Tax withheld (at 15%) $18.49
Tax on investment income
Net income $104.80
The Member Direct investment option works a bit
differently to other AustralianSuper investment options Sally makes the same investment, but she has a
where the earnings credited are net of any applicable Choice Income account with a 0% tax rate. So no
tax, meaning that an allowance for tax has already been tax is withheld and the full interest payment of
made where this applies. $123.29 is paid into Sally's Cash account on maturity.
Here is how tax on investment income is applied to
investments in Member Direct: Capital gains tax
Cash account and Term Deposits: your Cash account Capital gains tax (CGT) on superannuation investments
and Term Deposits are interest bearing investments. like direct shares, ETFs and LICs is 15% for those assets
Tax is payable on interest income (daily as interest held for less than 12 months. CGT concessions will apply
is accrued). The Member Direct investment option to assets held for more than 12 months and those gains
will accrue the tax payable and withhold the will effectively be taxed at 10%.
applicable tax from the interest income paid into Member Direct calculates the net CGT liability daily using
your Cash account. a year-to-date position. This will accrue within your
Shares and LICs (excluding trusts): tax is payable portfolio valuation. A physical deduction or refund for
on dividend income upon receipt and will be withheld CGT on realised net capital gains or losses will be made
when the dividend is paid into your Cash account. each quarter and will occur within seven days of the
In the case of dividend reinvestment plans (DRPs), following dates: 30 September, 31 December, 31 March
tax will be deducted from your Cash account when and 30 June.
any applicable shares are allotted to your portfolio.
The quarterly CGT provision will take into account any
Trusts (including ETFs): tax is payable on trust realised capital gains or losses since the previous period
distributions on a present entitlement or attribution and recalculate the financial year to date CGT
basis. Tax will be withheld when the distribution is asset/liability. This may result in amounts being paid
paid into your Cash account. Where estimated into or deducted from your Cash account.
distribution components are received, tax will be
Member Direct will also calculate any CGT on your
withheld from the taxable components. Where no
unrealised net capital gains or losses daily to include
estimates are received, tax will be withheld from the
the resulting tax asset or liability within your portfolio
total distribution received. When final distribution
valuation. This calculation will include any unutilised
components are received, a ‘true-up’ tax calculation
realised capital losses.
will be performed (see page 27) and appropriate
adjustments to the tax cost base of the investment ‘True-up’ tax calculation
will be made if applicable. The final tax position for your Member Direct
investments will be calculated, and any adjustments
made, effective 31 December for the previous tax year
ending 30 June. This allows adequate time for any ETF
distribution information to be received from the issuers
that might otherwise have been unavailable at the time
the distribution was received.

27
Realised net capital losses Limit orders for shares, ETFs and LICs and pending
Although realised net capital gains on listed securities cash transfers must be completed or cancelled
are subject to tax each year (where applicable), realised before requesting a Seamless Transfer.
net capital losses can be carried forward, to be offset A Seamless Transfer can only take place after your
against future capital gains. Choice Income account is set up and your new
Tax alerts on sell orders Choice Income account won’t start until all funds
have been received. No earnings apply on funds
The Member Direct investment option alerts you to the
during the transfer process and market movements
potential tax impact of your sell orders before you
may occur during this period.
submit a request so you can make more informed
investment decisions. This is designed to assist you in When you Seamless Transfer, you will not be able to
understanding, upfront: utilise any unused realised capital losses to offset
future realised capital gains in Choice Income. The
if the 45-day rule is likely to be triggered so that any
tax benefit of any unused realised or unrealised
associated franking credits are likely to be lost (see
capital losses and any unrealised capital gains tax
page 29)
liability will be reduced to zero, which may change
the year to date capital gains tax position for your the value of your portfolio.
Member Direct investments, and
Tax is payable on accrued interest for any Term
the capital gains tax impact of selling the listed Deposits held up to the date of the transfer and will
security which will indicate whether it has been held be deducted from your super Cash account prior to
for less than 12 months. the transfer. You must have sufficient funds in your
super Cash account to pay for any tax due prior to
Viewing your tax position
the transfer being completed. The principal and
The Member Direct online platform includes interest earned for the full term will be paid into your
comprehensive tax information and reporting, so you Choice Income Cash Account when the Term Deposit
always know where you stand. Interest income, including matures.
dividends, is paid into your Cash account net of tax. This
is included in the accrued interest (net of tax) amount Any automatic Term Deposit re-investment
in the portfolio detail/transaction account section. selections you have made in your super account will
However, particular amounts disclosed in the tax be cancelled and you will need to reselect these in
information and reporting may be estimates and subject your Choice Income account when the transfer is
to change based on the availability of final information complete.
and/or standard tax true up processes. Funds in your Cash Account will be transferred net
of any fees and tax payable in your super account.
You can also view tax details by downloading the
relevant reports. See page 22 for how to download You won’t be able to transact on or monitor
reports from your account. investments while they’re being transferred which
can take up to 14 business days. You’ll receive an
Seamless Transfer to Choice Income email confirmation when the transfer is complete.
A Seamless Transfer allows you to transfer your Member
Direct investments from your super account to a new How do I make a Seamless Transfer to Choice
Choice Income account without needing to sell down Income?
and re-purchase your investments. This means that you
1. Read the Choice Income Product Disclosure
avoid Brokerage fees and do not trigger a capital gains
Statement at australiansuper.com/pds
tax (CGT) event on any share, ETF or LIC transfers.
2. Download the Seamless Transfer of your Member
You must meet the eligibility requirements for opening Direct account form from australiansuper.com/
a Choice Income account and meet the minimum forms
ongoing balance requirements for the Member Direct
investment option in Choice income (see page 6) 3. Complete the form and submit by post or email.
before requesting a Seamless Transfer. Return details are on the last page of the form.

Important information about Seamless Transfer


You need to hold Term Deposits and/or Shares, ETFs
and LICs in your existing super account. If you only
hold funds in your Cash account you cannot request
a Seamless Transfer.
A Seamless Transfer must cover all of your shares,
ETFs and LICs. Partial transfers are not permitted.
A Seamless Transfer cannot commence when elective
corporate actions are pending.

28
Franking credits
Here’s an example of franking credits adding to
Shares can provide tax benefits to shareholders in the investment returns
form of franking credits (sometimes referred to as
imputation credits). Franking credits are attached to Jack holds 10,000 shares through the Member Direct
investment option in his super account and
dividends and represent the amount of tax a company
AustralianSuper receives a fully franked dividend of
has paid on its profits. Australian companies generally
4.5 cents per share, which is equal to a cash dividend
pay tax at a rate of 30%, which is the maximum franking
to Jack of $450.
credit benefit investors can receive. Shareholders must
hold shares for 45 days (excluding the day of purchase The total taxable income, which equals the cash
or sale) to qualify for franking credits. dividend amount plus the non-cash franking credit
amount, is taxed at 15% resulting in $96.43 being
Super funds pay a tax rate of 15% on investment income withheld from the dividend paid into Jack’s Cash
received. The tax payable on dividends received are account. A total of $546.43 (net dividend income)
adjusted for any franking credits attached to them. The is paid into Jack’s Cash account – almost $100 more
franking credits are paid into your Cash account and than the cash dividend.
tax is calculated on the adjusted amount. This adds to
your net investment returns. Shareholding 10,000 shares

Dividend amount (per share) 4.5 cents

Franking 100%

Cash dividend amount $450.00

Franking credit applicable $192.86

Taxable income $642.86 $642.86

Tax withheld @ 15% $96.43

Net dividend income $546.43

George holds the same shares through the Member


Direct investment option in his Choice Income
account. Because investment earnings are tax free,
the full amount of the cash dividend plus the franking
credit of $642.86 is paid into George’s Cash account.

29
Getting started

Getting started in Member Direct is easy and will give you


greater control and choice over your investments.
Get started Quick reference
1. Make sure you meet the eligibility criteria.
The minimum ongoing account balance across
2. If you haven’t already, register to access your all investment options (including Member Direct)
account online at australiansuper.com is $10,000.
3. Log in to your account, under ‘Investments/Manage The minimum ongoing account balance in your
Investments’ locate the Member Direct section and other AustralianSuper investment options
click on ‘Access Member Direct Platform’ which will (excluding Member Direct) is $5,000 in super; or
direct you to a new window. $5,000 or 13 months of income payments,
whichever is greater, in Choice Income.
4. Read and accept the terms and conditions to access
the Member Direct online platform. You must keep a minimum of $400 in your
Member Direct Cash account at all times.
5. You will be automatically defaulted into the Content
option which allows you to view market data, news A maximum of 80% of your total AustralianSuper
and research. account balance can be invested in shares.

6. To invest you will need to upgrade your account The maximum you can invest in any one share is
which you can do under ‘Settings/Manage my level 20% of your total AustralianSuper account
of access’. balance (different limits apply to ETFs and LICs).

7. Select which level of access you wish to use – either The minimum buy order for shares, ETFs and LICs
Cash, Term Deposits or Shares, ETFs & LICs. is $1,500 and the maximum is $250,000.

8. You will then be prompted to make a cash transfer The minimum you can invest in a single Term
of the amount you wish to invest. You can start Deposit is $2,000 and the maximum is $5 million.
investing once the money appears in your Cash You cannot buy and sell the same listed security
account (we’ll send you an email to let you know it’s on the same day.
arrived).
For a list of available investments and individual
Eligibility criteria investment limits see the Member Direct –
investment menu at
To be eligible for Member Direct, you must:
australiansuper.com/MemberDirect
be an AustralianSuper member of at least 18 years
of age with $10,000 or more in your super account
or $50,000 or more in your Choice Income account,
register for online access to your
AustralianSuper account,
have access to the internet and a current email
address, and
read and accept the Member Direct online platform
terms and conditions.

Read the Member Direct online platform terms and


conditions
You can view the Member Direct online platform
terms and conditions at
australiansuper.com/MemberDirectTCs

31
Access your Member Direct account
on the go
You can now access your Member Direct account via
the AustralianSuper app, without the need to log in separately.
To register and set up your Member Direct account, see Get
started on page 31.
Once you have registered for Member Direct:
1. Download the AustralianSuper app from App Store or
Google Play.
2. Using the AustralianSuper app, log into your AustralianSuper
account with your username and password.
3. Access your Member Direct account by clicking on the
‘Access Member Direct’ button at the bottom of your screen.

Apple and the Apple logo are trademarks of Apple Inc.,


registered in the U.S. and other countries. App Store is a service
mark of Apple Inc. Google Play and the Google Play logo are
trademarks of Google Inc.
33
We’re here
to help
Call
1300 300 273
8am to 8pm AEST/AEDT weekdays

Visit
australiansuper.com/MemberDirect

This guide has been prepared and issued on 18 October 2024 and is subject to change. This may include general financial advice
which doesn’t take into account your personal objectives, financial situation or needs. Before making a decision about AustralianSuper,
you should think about your financial requirements and refer to the relevant Product Disclosure Statement, available at
australiansuper.com/pds or by calling 1300 300 273. A Target Market Determination (TMD) is a document that outlines the
20783 10/24

target market a product has been designed for. Find the TMDs at australiansuper.com/tmd
AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.
Reader's Digest Most Trusted Brands – Superannuation category winner for 12 years running 2013–2024, according to research
conducted by independent research agency Catalyst Research. Read the full methodology - trustedbrands.com.au/
#methodology Awards and ratings are only one factor to be taken into account when choosing a super fund.

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