Programming, Installation & Operation Manual

1” & 1-1/4” EE/TC Series Control Valves

Water Softening and Backwashing Systems
Table of Contents
Start-Up Procedure…...………………………………………………………………………………………………………………………………………………………………....2

Specifications………………………………………………………………………………………………………………………………………….………………………..…………..3

Bypass Valve operation…………………………………………………………………….…………………………………………………….………………………..…………..3

CK10EE & WS125EE Meter Softener Programming……………………………………………………………….……………………………………….……………….….4,5

CK10 & WS125 “TC” Backwash Programming………………………………………………………………….…………………………………………………………6,7

General Warnings………………………………………………………………….…………………………………………………….…………………………………………....8,9

Service and Repair Parts………………………………………………………….…………………………………………………….……………………………………....10,11

Accessories, Drain Line Flow Control Buttons and Injectors…………………….……………………….…………….……………………….…………….......12

Troubleshooting and Error Codes……………………………………….……………………….…………….………………………………………...........................13

Diagnostics………………………………………………………………………………………………………………………………………………………………………….…..14,15

*Data Herein is Subject to Change Without Notice……………………………………………………………………………………………………..……….….1-16

Start-Up Procedure

After the inlet, outlet, drain, and electrical connections are complete a proper start-up procedure is critical to minimize the poten-
tial for damage to the system. Follow the instructions below.

1: Plug in the power to the system, set the bypass to the Bypass Mode and cycle the valve to the Backwash cycle.

2: Slowly crack open the inlet of the bypass valve until you hear air going to the drain line. Do not open fully!

3: Allow the system to fill in the backwash position very slowly! (if this is a softener, add 2-3 gallons of water and 1.2 ounces of
household bleach (5.25% Sodium Hypochlorite or appropriate sanitizing solution) per cubic foot of resin to the brine tank at this
time)

4: As soon as water is coming out the drain, cycle the valve to the Fast Rinse Cycle and slowly open the inlet of the bypass valve to
the full open position.

5: Unplug the power cord from the wall and carefully inspect the system for leaks. Allow the system to Fast Rinse for an extended
period of time, typically no less than 30 minutes. If the water stops running to the drain during this time, check that the well can
handle the systems regeneration cycle flow demands or cycle the system through a short backwash cycle to clear the bottom
screen.

6: Plug the power back in and cycle the valve to the Backwash position. Allow the system to complete the regeneration process on
its own.

7: Once the regeneration process is complete, run the system through a second regeneration process.

It is normal for the water to have variances in pH and color, along with air for the first couple weeks of operation. This start-up
procedure helps to minimize this potential problem. Running the system through additional automated regeneration cycles can
also lessen this common issue associated with the installation of new water quality improvement equipment. Media start-up pro-
cedures differ, but these general guidelines should satisfy most requirements. Some medias require up to 72 hours of soaking
time, the extended Fast Rinse cycle helps to satisfy this.

2
 Specifications
Minimum/Maximum Operating Pressures: 20 psi (138 kPa or 1.4 bar) -125 psi (862 kPa or 8.6 bar)
Minimum/Maximum Operating Temperatures: 40°F (4°C) - 110°F (43°C)
Power Adapter: Supply Voltage 120 VAC
Supply Frequency: 60 Hz
Output Voltage: 12 VAC
Output Current: 500 mA
CK10EE/CK10TC
1” valve flow rate @ 15 PSI drop: 27 GPM
1” valve maximum backwash rate @ 27 PSI drop: 15 GPM
1” valve distributor pilot: 1.05” (3/4” PVC)
WS125EE/WS125TC
1-1/4” valve flow rate @ 15 PSI drop: 34 GPM
1-1/4” valve maximum backwash rate @ 25 PSI drop: 32 GPM
1-1/4” valve distributor pilot: 1.32” (1” PVC)
No user serviceable parts are on the PC board, the motor, or the power adapter. The means of disconnection from the main
power supply is by unplugging the power adapter from the wall.

Bypass Valve Operation

Service Mode Bypass Mode

Diagnostic Mode Shut Off Mode

3
 CK10EE, WS1EE & WS125EE Meter Softener Programming

Setting Time of Day

Push NEXT until time of day screen is displayed. Press and hold until SET TIME is dis-
played and the hour flashes once. Press or until the correct hour is displayed.
Then press NEXT. The minutes will flash. Press or until the correct minute is dis-
played. Press NEXT to return to the User Display.

Typical Installer Programming

1: Press the “NEXT” and simultaneously for ≈3 seconds.
2: Use up and down arrow buttons to set HARDNESS to the actual compensated hardness then press “NEXT”
3: Use up and down arrow buttons to set REGEN DAY to 21 (or desired alternate) then press “NEXT”
4: Use up and down arrow buttons to set TIME REGEN to 2:00 AM (or desired alternate) then press “NEXT”
The main screen will now display the time of day. By pressing the NEXT button the screen can display the following
items.
Volume Remaining Until the Next Regeneration : Current Flow Rate : Totalizer : Time of Day

Typical OEM Programming

This “____________”grain unit is programmed for _____________ grains to maintain salt efficiency. Please consult a water treat-
ment professional if the settings are going to be altered as this will impact the units performance and efficiency.

1: Press the “NEXT” and simultaneously for ≈3 seconds.

2: Use up and down arrow buttons and set to SOFTENING then press “NEXT”
3: Use up and down arrow buttons and set to REGEN dn BRINE then press “NEXT”
4: Use up and down arrow buttons and set to REGEN PoST FILL then press “NEXT”
5: Use up and down arrow buttons and set to 1 BACKWASH 8 MIN then press “NEXT”
6: Use up and down arrow buttons and set to 2 dn 60 MIN BRINE then press “NEXT”
7: Use up and down arrow buttons and set to 3 BACKWASH 3 MIN then press “NEXT”
8: Use up and down arrow buttons and set to 4 RINSE 8 MIN then press “NEXT”
9: Use up and down arrow buttons and set to 5 FILL _________ LBS then press “NEXT” Connector Set
10: Use up and down arrow buttons and set to CAPACITY _______x1000 then press “NEXT”
11: Use up and down arrow buttons and set to REGEN AUTo GAL then press “NEXT”
Injector Size
12: Use up and down arrow buttons and set to REGEN NORMAL then press “NEXT” DLFC GPM
13: Use up and down arrow buttons and set to rELAY oFF then press “NEXT”
The valve will now program itself. Bypass
Assembler
4
 Scrolls to the next display.
Button Operation and Function
NEXT

Pressing once and releasing will schedule a regeneration at the preset delayed regeneration time. Pressing again and releasing will cancel the regeneration. Pressing and
REGEN
holding for 3 seconds will initiate an immediate regeneration. Pressing while in regeneration will advance to the next cycle.

Changes variable being displayed.

Key sequence to lock and unlock program settings.

NEXT REGEN

Holding for 3 seconds initiates a control reset. The software version is displayed and the piston returns to the home/service position, resynchronizing
NEXT REGEN
the valve.

For twin alternating valve, holding for at least 3 seconds causes a switch in the tank in Service without cycling the regeneration valve. After tank switch,
REGEN days remaining and capacity remaining status is retained for each tank until the next regeneration.

Setting Options Table

Filters should only use shaded options
Volume Capacity Regeneration Time Option Day Override Result*

AUTO NORMAL oFF Reserve capacity automatically estimated. Regeneration occurs when volume
capacity falls below the reserve capacity at the next Regen Set Time.
AUTO NORMAL Any number Reserve capacity automatically estimated. Regeneration occurs at the next
Regen Set Time when volume capacity falls below the reserve capacity or the
specified number of days between regenerations is reached.

Any number NORMAL oFF Reserve capacity not automatically estimated. Regeneration occurs at the next
Regen Set Time when volume capacity reaches 0.

oFF NORMAL Any number Reserve capacity not automatically estimated. Regeneration occurs at the next
Regen Set Time when the specified number of days between regenerations is
reached.
Any number NORMAL Any number Reserve capacity not automatically estimated. Regeneration occurs at the next
Regen Set Time when volume capacity reaches 0 or the specified number of
days between regenerations is reached.
AUTO On 0 oFF Reserve capacity NOT automatically estimated. Regeneration occurs immedi-
ately when volume capacity reaches 0. Time of regeneration will not be al-
lowed to be set because regeneration will always occur when volume capacity
reaches 0.
Any number On 0 oFF Reserve capacity NOT automatically estimated. Regeneration occurs immedi-
ately when volume capacity reaches 0. Time of regeneration will not be al-
lowed to be set because regeneration will always occur when volume capacity
reaches 0.
AUTO NORMAL on 0 oFF Reserve capacity automatically estimated. Regeneration occurs when volume
capacity falls below the reserve capacity at the next Regen Set Time or regen-
eration occurs after 10 minutes of no water usage when volume capacity
reaches 0.

AUTO NORMAL on 0 Any number Reserve capacity automatically estimated. Regeneration occurs at the next
Regen Set Time when volume capacity falls below the reserve capacity or the
specified number of days between regenerations is reached or regeneration
occurs after 10 minutes of no water usage when volume capacity reaches 0.
Any number NORMAL on 0 Any number Reserve capacity not automatically estimated. Regeneration occurs at the next
Regen Set Time when the specified number of days between regenerations is
reached or regeneration occurs after 10 minutes of no water usage when vol-
ume capacity reaches 0.
*Reserve Capacity estimate is based on history of water usage. Reserve Capacity estimate is not available with alternator systems or Twin Tank Valve
5
 CK10 & WS125 “TC” Backwash Programming
GENERAL OPERATION
When the system is operating one of two displays will be shown: Time of day or
days until the next regeneration. Pressing the or button will toggle between
the two choices.

TO SET TIME OF DAY

1. Accessed by pressing SET for ≈3 seconds.
2. Adjust hour with or Press SET to go to the next step.
3. Adjust minutes with or Press SET to complete and return to normal operation.

TO SET TIME OF REGENERATION AND DAYS BETWEEN REGENERATION

For initial set-up or to make adjustments, complete the steps as shown. Access this mode by pressing SET and for
≈3 seconds. The number of days between regenerations may need to be varied based on application and water condi-
tions. (This step will not appear if the 7-day clock option is selected.)
1. Accessed by pressing SET and simultaneously for ≈3 seconds.
2. Set Regeneration Time Hour using or Press SET to go to the next step.
3. Set Regeneration Time Minutes using or Press SET to go to the next step.
4. Set number of Days between regeneration cycles.
5. Press SET to complete and return to normal operation.

• The user can initiate manual regeneration. The user has the option to request the manual regeneration at the delayed regeneration
time or to have the regeneration occur immediately. Simultaneously press and to start a regeneration at the next delayed
regeneration time. If a regeneration is to occur “today” an arrow will point to REGEN. For immediate regeneration, simultaneously
press and hold ▲ and ▲ for three seconds.
When in regeneration, step through the different regeneration cycles by pressing or .

General Backwashing Filter Guidelines

Backwashing systems should be programmed to backwash at a different time than other water treatment equipment to lessen the
potential for over running the drainage system. Backwash lengths and frequencies vary by the application. Below are typical for
common medias.
Municipal Applications
Carbon: Every 14-28 days for 5-10, P7 or P8
Sediment Reduction Medias: Every 7-28 days, P7 or P8
Well Applications
Carbon used for iron/chlorine reduction: Every 2-7 days, P7 or P8
Sediment Reduction Medias: Every 2-7 days, P7, P8, or P9
Arsenic Reduction Medias: Every 14-28 days, P7
Iron Reduction Medias: Every 2-7 Days, P7, P8 or P9
Neutralizing Medias: Every 3-7 days, P7 or P8
Potassium Permanganate or Chlorine Tablet Regeneration: P4

These are general use guidelines only. Regular testing should be done to determine proper frequency and duration.

6
 OEM System Setup
SET Step 1: From normal mode press SET and buttons simultaneously for ≈3 seconds and release

SET Step 2: Press SET and buttons simultaneously again for ≈3 seconds and release

Step 3: Select the desired program below by pressing the or buttons. Press the SET button to go to
step 4.

<1
<1
<1

Note: There is a short second backwash during P4, P5, and P6

STEP 4 – If program P0 through P6 was selected, enter in the minutes of fill using or buttons. If program P7, P8 or P9 was
selected, this screen will not appear. Press SET button to go to Step 5. Note: For each minute of fill 0.5 gallons of water is added to
the solution tank. With Sodium Chloride, each 0.5 gallon of water will dissolve 1.5 pounds of salt.

STEP 5 - Use or to switch between:

• “99” 1-99 Days Between Regeneration - Regeneration is deter-

mined by the number of days that have passed since the last
regeneration scheduled.

• “7” 7-Day - Regeneration is scheduled for specific days of the

week.

Press the SET button to go to step 6.

STEP 6 - If you intend to use a differential pressure switch
please contact your dealer for assistance. If not, settings in
this display are ignored. Press SET to go to Step 7

STEP 7 - Use or to select “12Hr” for 12 hour AM/PM format or 24 for 24 hour format.

Press SET to exit OEM System Setup.

7
 General Warnings
The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments but are not designed to sup-
port the weight of a system or the plumbing. HYDROCARBONS SUCH AS KEROSENE, BENZENE, GASOLINE, ETC., MAY DAMAGE PROD-
UCTS THAT CONTAIN O-RINGS OR PLASTIC COMPONENTS. EXPOSURE TO SUCH HYDROCARBONS MAY CAUSE THE PRODUCTS TO
LEAK. DO NOT USE THE PRODUCT(S) CONTAINED IN THIS DOCUMENT ON WATER SUPPLIES THAT CONTAIN HYDROCARBONS SUCH
AS KEROSENE, BENZENE, GASOLINE, ETC. THIS WATER METER SHOULD NOT BE USED AS THE PRIMARY MONITORING DEVICE FOR
CRITICAL OR HEALTH EFFECT APPLICATIONS.
Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone for the unit. A silicone lubricant may be used on black O-
rings but is not necessary.
The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic wrench. If necessary, pliers can be
used to unscrew the nut or cap. Do not use a pipe wrench to tighten or loosen nuts or caps. Do not place a screwdriver in the slots
on caps and/or tap with a hammer.
Do not use pipe dope or other sealants on threads. Use Teflon tape on the threaded inlet, outlet and drain fittings. Teflon tape is not
necessary on the nut connections or caps with of O-ring seals.
After completing any valve maintenance involving the drive/piston assembly, unplug power source jack from the printed circuit
board (black wire), wait 3 seconds and plug back in or:
• For valves that use a TC circuit board (three buttons) press and hold SET and DOWN buttons for 3 seconds. The cover
button may have other names like “SET HOUR”, “CLOCK” or “SET CLOCK” but the circuit board is labeled with SET.
• For all other valves press and hold NEXT and REGEN buttons for 3 seconds.
This resets the electronics and establishes the service piston position. The display should flash all of the available LCD’s, then flash
the software version and then reset the valve to the service position.
All plumbing should be done in accordance with local plumbing codes. The pipe size for the drain line should be a minimum of ½”.
Backwash flow rates in excess of 7 gpm (26.5 lpm) or length in excess of 20’ (6.1m) require ¾” drain line.
Solder joints near the drain must be done prior to connecting the drain line flow control fitting. Leave at least 6” between the drain
line control fitting and solder joints when soldering pipes that are connected on the drain line control fitting. Failure to do this could
cause interior damage to the drain line flow control fitting.
When assembling the installation fitting package (inlet and outlet), connect the fitting to the plumbing system first and then attach
the nut, split ring and O-ring. Heat from soldering or solvent cements may damage the nut, split ring or O-ring. Solder joints should
be cool and solvent cements should be set before installing the nut, split ring and O-ring. Avoid getting primer and solvent cement
on any part of the O-rings, split rings, bypass valve or control valve.
Plug into an electrical outlet. Note: All electrical connections must be connected
according to local codes. (Be certain the outlet is uninterrupted.)
Install grounding strap on metal pipes.
Fully detailed CK10 & WS1.25, System Controller, EE, CS, and many more draw-
ings and Service/Programming Manuals are available by request.
This glass filled Noryl® (or equivalent) fully automatic control valve is designed as
the primary control center to direct and regulate all cycles of a water softener or
filter. When the CK10 or WS125 control valve is manufactured as a softener, the
control valve can be ordered to perform downflow or upflow regeneration.
When the CK10 or WS125 control valve is set up as a filter, the control valve can be set to perform downflow regeneration or simply
backwash. The control valve can be set to regenerate on demand (consumption of a predetermined amount of water) and/or as a
time clock (passage of a particular number of days). The control valve can be set so that a softener can meet the Water Quality Asso-
ciation (WQA) Standard S100 or NSF/ANSI Standard 44 efficiency rating.
It is not recommended to change control valves from downflow to upflow brining or vice versa in the field. The valve bodies for
downflow and upflow are unique to the regeneration type and should not be interchanged. A mismatch of valve body and regenera-
tion piston will result in hard water bypass during service.

8
The control valve is compatible with a variety of regenerants and resin cleaners. The control valve is capable of routing the flow of
water in the necessary paths to regenerate or backwash water treatment systems. The injector regulates the flow of brine or other
regenerants. The control valve regulates the flow rates for backwashing, rinsing, and the replenishing of treated water into a re-
generant tank, when applicable.

The control valve uses no traditional fasteners (e.g. screws); instead clips, threaded caps, nuts and snap type latches are used. Caps
and nuts only need to be firmly hand tightened because radial seals are used. Tools required to service the valve include one small
blade screw driver, one large blade screw driver, pliers and a pair of hands. A plastic wrench is available which eliminates the need
for screwdrivers and pliers. Disassembly for servicing takes much less time than comparable products currently on the market. Con-
trol valve installation is simplified as the distributor tube can be cut ½” above to ½” below the top of tank thread. The distributor
tube is held in place by an O-ring seal and the control valve also has a bayonet lock feature for upper distributor baskets.

The AC adapter comes with a 15 foot power cord and is designed for use with the control valve. The AC adapter is for dry location
use only. If the power goes out, the control valve remembers all settings until the battery power is depleted. After the battery pow-
er is depleted, the only item that needs to be reset is the time of day; other values are permanently stored in the nonvolatile
memory. The control valve battery is not rechargeable but is replaceable.

A vacuum break is required any time a vacuum situation may occur. This is common on wells, systems with booster pumps after
the unit, or when the system is installed in areas of varying altitudes. No warranty is considered if the system has been subjected to
a vacuum. A vacuum break should be installed between the softener and the potential cause of a vacuum.

Typical multiple tank installation with pre and post filtration with UV. Special notes, a simple air gap is shown with a minimum of
2” of space between the drain tube and the P-Trap. A vacuum break must be installed on systems where a vacuum condition
could occur. Install the vacuum break betwwen the systems and the potential vacuum source. A well, booster pump, or even a
drain pipe running down a few feet can cause a vacuum condition that will damage the system. The brine tank has a small barbed
fitting that can be run to a gravity drain but this is typically not necessary.
9
 Service and Repair Parts
Item # Valve Rebuild Kits* Item # Description
39V-CK10-K CK10 Softener Valve Rebuild 39V-V3552 (21) Brine Elbow Assy. ½”
Specify Injector Size.
39V-V3195-01 (24) Refill Plug
39V-CK10-KF CK10 Filter Valve Rebuild 39V-V3163 (25) O-ring
39V-WS125-K WS125 Softener Valve Rebuild 39V-V4144-01 (26) RFC Assy. w/.5 GPM button
Specify Injector Size
39V-V3182 (27) RFC Button .5 GPM
39V-WS125-KF WS125Filter Valve Rebuild
39V-H4628 (28) Brine Elbow Legris Liquifit
*Rebuild kit includes the most recommended 39V-H4615 (29) Red RFC/Drain Clip
replacement parts including piston, seal/spacer stack,
39V-V3192K (31) ¾” x ⅝” Drain Nut & Tube Insert
Drive cap/gear assembly, several O-rings and the
39V-V3158-02 (32) Drain Elbow (No Silencer)
brinepiston and injector assembly for softener valves.
39V-V3158-01 (32) Drain Elbow (Silencer)
39V-V3962 (32-34) Drain Elbow Assy. (No Silencer)
Item # Description
39V-V3163 (33) O-ring
39V-V3175EE-01 (1) 4 Button Cover
39V-V3159-01 (34) DLFC Retainer
39V-V3175TC-01 (1) 3 Button Cover
39V-V3162-... (35) Small Button, See DLFC Page
39V-V3107-01 (2) 12V Motor
39V-V3118-01 (36) Turbine Assembly
39V-V3106-01 (3) Drive Bracket & Spring Clip
39V-V3151 (37) QC Nut
39V-V3110 (4) Reducing Gear, order 3 pieces
39V-V3003-01 (38) Meter Plug Assembly
39V-V3109 (5) Drive Gear Cover
39V-V3104 (39) QC O-ring
39V-V3004 (6) Drive Cap Assy.
39V-V3003 (40) Meter includes 36, 39
39V-V3135 (7) Tank Neck O-ring 228
39V-3150 (41) Split Ring
39V-V3011 (8) Piston Downflow CK10
39V-V3167 (42) 1” Drain Fitting Adapter
39V-V3407 (8) Piston Downflow WS125
39V-V3166 (43) Drain Fitting Body 1” MNPT
39V-V3011-01 (9) Piston Upflow CK10
39V-V3008-04 (44) 1” Drain Assembly
39V-V4042 (9) Piston Upflow WS125 (Black)
39V-V3193-02 (46) Service Wrench
39V-V3174 (10) Regenerant piston
39V-V3005 (11) CK10 Seal Spacer Stack
39V-V3430 (11) WS125 Seal/Spacer Stack
46
39V-V3178 (12) Drive Plate
39V-V3180 (13) O-ring 337 Tank/Valve
39V-V3105 (14) CK10 Riser O-ring 36
39V-V3357 (14) CK125 Riser O-ring 1
1

37
39V-V3408EE-BOARD (15) 4 Button EE Board
39V-V3818TC (15) 3 Button TC Board
39V-V3176 (16) Injector Cap 39
39V-V3152 (17) Injector Cap O-ring 38 40

39V-V3177-01 (18) Injector Screen

39V-V3010-Z (20) Injector Plug
39V-V3330-01 (21) Brine Elbow Assy. ⅜”

10
 12 9

10

11
Grey plug indicates 8
WS125 valve.

6
13
16 15 5
4
14

26
17
24
28 18

20 2
19
25 3

26

27

29
43

Proper brine line flow control 45

button orientation is critical. 39
Water must flow towards the 31
30 Proper drain line flow control 41
washer face with rounded 32 33 button orientation is critical.
37
edges and molded numbers.
34 Water must flow towards the 44
29 washer face with rounded
35
edges and molded numbers.
42

29 25
25

Proper drain line flow control

button orientation is critical.
Water must flow towards the
washer face with rounded
edges and molded numbers.

WS125 1¼” Valve

WS1/CK10 1” Valve

Downflow Piston is Amber. Upflow Piston is Amber/Black

11
Drain Line low Control Installation Parts and Accessories
Buttons and Injectors
(1) (2) (3) (4) Item # Description
Clack Small DLFC DLFC
39V-V3008-18 (1) 3/4” Plastic Male NPT
Button GPM
39V-V3007-04 (2) 1” Plastic Male NPT
39V-V3162-007 0.7 (6) (7)
(5) 39V-V3007-05 (3) 1.25” Plastic Male NPT
39V-V3162-100 1.0
IWP-V3007-07T (4) 1.5” Plastic Male NPT
39V-V3162-013 1.3 39V-V3007 (5) 1” PVC Male NPT Elbow
39V-V3162-017 1.7 (9) (10)
(8) 39V-V3007-01 (6) 3/4” x 1” PVC Solvent Elbow
39V-V3162-022 2.2 39V-V3007-07 (7) 1.25” & 1.5” PVC Solvent

39V-V3162-027 2.7 39V-V3007-03LF (8) 3/4” Brass Sweat (Lead Free)

(11) (12)
39V-V3162-032 3.2 39V-V3007-02LF (9) 1” Brass Sweat (Lead Free)

39V-V3162-042 4.2 39V-V3007-09LF (10) 1.25” x 1.5” Brass Sweat (Lead Free)

39V-V3162-053 5.3 39V-V3007-15 (11) 3/4” John Guest Elbow

(13) 39V-V3007-20 (12) 1” John Guest Elbow
39V-V3162-065 6.5
(16) IC-V3007-101 (13) 1.05” Inter-Connector for 8”-10” Tanks
39V-V3162-075 7.5
IWP-V3007-GHT (14) 3/4” Garden Hose Thread x Clack Purge Kit
39V-V3162-090 9.0
(14) 39V-V3191-01 (15) Vertical 90˚Adapter
39V-V3162-100 10 (15)
39V-V3006 (16) Bypass Assembly
Clack Large DLFC DLFC (17) 39V-V4099 (17) External In-line Mixing Valve
(18) (19)
Button GPM 39V-V3014 (18) Micro switch Kit w/ Wire
39V-V3190-065 6.5 39V-V3193-02 (19) Clack Service Tool

39V-V3190-075 7.5 39V-V3022 (20) WS1 Stack Puller

(20)
39V-V3190-090 9.0 39V-V3022-15 (21) WS1.25/WS1.5 Stack Puller

39V-V3190-110 11 (21) 39V-V3175WC-W (22) White Weather Cover

39V-V3192K (23) 5/8” Nut (1/2” PEX) and Insert

39V-V3190-130 13
51-331 Flex 304 SS Clack QC x 3/4” FNPT x 18”
39V-V3190-170 17
51-449 Flex 304 SS Clack QC x 1” FNPT x 18”
(22)
39V-V3190-200 20
51-451 Flex 304 SS Clack QC x 1” FNPT x 24”
39V-V3190-250 25
51-333 Flex 3/4”John Guest x 3/4” Clack QC x 18”
Clack WS1/WS125 Color Typical Use Draw/Rinse 51-453 (24) Flex 1”John Guest x 1” Clack QC x 18”
Injector Chart Rate @ 60 PSI 51-457 Flex 304 SS Clack QC x Clack QC x 18”

39V-V3010-1A Black 6” Down/8” Up .06/.17 51-459 Flex 304 SS Clack QC x Clack QC x 24”

39V-V3010-1B Brown 7” Down/9” Up .14/.21 39V-V4017-01 Twin Interconnect (Used for MAV)

39V-V3010-1C Violet 8” Down/10” Up .18/.29

39V-V3010-1D Red 9” Down/12” Up .22/.34 (23)
39V-V3010-1E White 10” Down/13” Up .27/.39
39V-V3010-1F Blue 12 Down/14” Up .37/.55
39V-V3010-1G Yellow 13” Down/16” Up .45/.68
39V-V3010-1H Green 14” Down/18” Up .46/.77
39V-V3010-1I Orange 16” Down/22” Up .62/1.1 (24)
39V-V3010-1J Light Blue 18” Down .70/1.4
39V-V3010-1K Light Green 22” Down .78/1.9

12
 Trouble Shooting and Error Codes
Filter valves TYPICALLY do not have meters, some sections may not apply
Problem Possible Cause Solution

Timer not on Power adapter unplugged or defective, no power at outlet, defective board . Connect or replace power adapter and/or board.

Time of day incorrect Switched outlet or power outage. Use un-switched outlet, reset time of day, replace battery if
depleted.

Display does not show water Bypass valve open, meter not connected, worn, defective meter/cable. Confirm bypass valve is in correct position, remove, inspect,
flowing repair or replace meter assembly.

System regenerates at wrong time Time of day and/or regeneration is set correctly, valve is programmed for “Immediate Reset time of day/regeneration. Confirm master program-
of day Regeneration”. ming is set correctly.

Control valve will not regenerate Bypass in wrong position, no electrical power, jammed piston, broken drive gear. Check bypass, inspect piston and gears.
manually

Control valve does not regenerate Programming error, meter not working. Check master programming, inspect/repair meter.
automatically but will manually

Time of day flashes on and off Power outage. Reset time of day, reset time and replace battery if necessary.

No or low water pressure or flow Worn resin or media, bypass valve in wrong position, water line closed, system under- Inspect media inside tank, replace if worn. Inspect bypass
sized . valve, open main water line, check for any unusual water
usage items i.e.: multiple head showers.

Salty Water Worn valve internals, low incoming pressure, excessive back pressure on drain, worn Inspect and rebuild valve as needed, make sure water pres-
resin, dirty or clogged injector, programming error. sure consistently stays above 40 PSI for softener applications,
repair/relocate drain line, clean or replace injector, repro-
gram valve.

Excessive salt usage Leak in plumbing, leak in brine piston inside of valve, programming error. Carefully inspect all plumbing locations to make sure there
are no leaks. Even a small leak can equal hundreds of gallons
of water each day. Inspect valve internals, rebuild if needed.
Reprogram valve.

Resin or media loss to drain Cold water, broken or missing top screen. Adjust flow control based on water temperature. Colder
water is denser. Replace top screen.

Resin or media in plumbing System plumbed in backwards, damaged bottom screen. Be absolutely sure the system is plumbed in the correct
direction. Replace the bottom screen and add a Gravel under-
bedding for non Vortech tanks.

Water running to drain Worn seal/spacer/piston, drive cap out of adjustment. Rebuild valve, adjust drive cap assembly.

Error Codes Symptom Possible Cause Solution

Err-101, Err-1001, E1 Control unable to sense motor Motor damages or not engaged, Circuit Make sure motor is fully engaged and the wires are in good condition. Make
movement. board not installed correctly, broken reduc- sure motor is connected to board. Make sure board is properly aligned to the
tion gear. back plate. Inspect and replace gears if broken. Disconnect power from board
for 5 seconds, then reconnect to reset and clear the error.

Err-102, Err-1002, E2 Control valve motor ran too short Piston Jammed by foreign debris, Piston/ Remove piston/seal and spacer from valve and inspect for any debris, worn
and was unable to find the next Seal spacer kit worn, main drive gear is too components, repair as needed. Flush valve while the piston is out to clear any
cycle, motor stalled. tight. debris. Adjust main gear and reset valve.

Err-103, Err-1003, E3 Motor ran too long and was unable Drive bracket not connected properly, worn Make sure the drive bracket is fully engaged and the electronic board is cor-
to find the next cycle position. piston/seal and spacer, motor failure or out rectly installed. Remove piston/seal and spacer from valve and inspect for any
of position. debris, worn components, repair as needed. Reset valve.

Err-104, Err-1004, E4 Valve could not find home position. Drive bracket or motor not locked in. Inspect and repair as needed.

Err-106, Err-1006, MAV/NHWBP/SEPS valve motor ran Valve programmed for ALT a or B, nHbP, Reset board and reprogram properly, connect wires, and correct motor posi-
too long and did not find “Park”. SEPS, or AUX MAV without having one of the tion. Repair or replace MAW/NHWBP.
above attached to the main board. MAV/
NHWBP Wire not connected. MAV/NHWBP
motor not fully engaged, worn or damaged
piston/seal spacer.

Err-107, Err-1007 MAV/NHWBP/SEPS valve motor ran MAV/NHWBP worn or damaged, foreign Inspect, repair or replace valve as needed.
too short and did not find “Park”. object in valve.

How to Reset the Board

Unplug the power from the board, not the wall. Wait 10 seconds then reconnect the power.
13
 Diagnostics
Step 1
Step 1- Press simultaneously for 5 seconds and release. If screen in
NEXT REGEN Step 2 does not appear the lock on the valve is activated. To unlock press
NEXT
In sequence, then press
REGEN
simultaneously for 5 seconds
and release.
Step 2
Step 2- Software Version. Press NEXT to go to Step 3. Press REGEN to exit Diag-
nostics.

520.3
NEXT REGEN

Step 3
Step 3- Volume, total used since start-up: This display shows the total gallons
treated since startup. This display will equal zero if a water meter is not in-

0 GAL

X1000
stalled. Press the NEXT button to go to Step 4. Press REGEN to return to previ-
ous step.

NEXT REGEN

Step 4
Step 4- Days, total since start-up: This display shows the total days since
startup. Press the NEXT button to go to Step 5. Press REGEN to return to pre-

DAY
0 vious step.

NEXT REGEN

Step 5
Step 5- Regenerations, total number since start-up: This display shows the
total number of regenerations that have occurred since startup. Press the
REGEN
0 NEXT button to go to Step 6. Press REGEN to return to previous step.

NEXT REGEN

Step 6
Step 6- Error Log: This display shows a history of the last 10 errors generated
by the control during operation. Press or to view each recorded er-

E0 - - - ror. Press NEXT to go to Step 7. Press REGEN to return to previous step.

NEXT REGEN
14
 Step 7
Step 7- Days, since last regeneration: This display shows the days since the
last regeneration occurred. Press NEXT to go to Step 8. Press REGEN to return
REGEN
DAY 0 to previous step.

NEXT REGEN

Step 8
Step 8- Volume, since last regeneration: This display shows the volume of
water that has been treated since the last regeneration. This display will
REGEN
0 GAL
equal zero when a water meter is not installed. Press NEXT to go to Step 9D.
Press REGEN to return to previous step.

NEXT REGEN

Step 9

Step 9- Volume, re-

A- - - 0 400
serve capacity used
GAL
for last 7 days: If the
TODAY valve is set up as a
softener, a meter is
REGEN installed, and Set Volume Capacity is set to “Auto,” this display shows day 0 (for
NEXT
today) and flashes the reserve capacity. Pressing will show day 1 (which
would be yesterday) and fl ashes the reserve capacity used. Pressing again
will show day 2 (the day before yesterday) and the reserve capacity. Keep pressing to show the capacity for days 3, 4, 5 and 6.
can be pressed to move backwards in the day series. This display does not appear if 1.0Ꞅ is set in Step 2CS, if ALT A or ALT B are
selected in Step 5CS, or anytime the reserve capacity is not determined by the control. Press NEXT at any time to go to Step 10.
Press REGEN to return to previous step.

Step 10
Step 10- Volume, 63-
day usage history:

TODAY
0 0 GAL
This display shows
day 0 (for today) and
fl ashes the volume of
water treated today. Pressing will show day 1 (which would be yesterday)
NEXT REGEN
and fl ashes the volume of water treated on that day. Continue to press to
show the maximum volume of water treated for the last 63 days. If a regenera-
tion occurred on the day the word “REGEN” will also be displayed. This display will show dashes if a water meter is not installed.
Press NEXT at any time to exit Diagnostics mode. Press REGEN to return to previous step.

When desired all information in Diagnostics may be reset to zero when the valve is moved to a new location. To reset to zero,
press NEXT and simultaneously to go to the Service/OEM 1 screen, and release. Press ▲ and ▲ simultaneously to reset diagnos-
tic values to zero. Screen will return to User Display.

15
We developed our POE product line using a less traveled path. Rather than using the lowest cost as a
key motive, our systems feature only quality components with price being an important, yet secondary
factor. We literally examined every component looking for the best quality while still maintaining a rela-
tively competitive price. We also looked to buy USA made components wherever reasonable and if not,
to source them from respected USA companies. Here is a list of some of the reasons our systems are a
notch above…
1. USA labor by well trained, closely supervised, caring, permanent employees.
2. USA made NSF Certified mineral tanks whenever possible. The exceptions include unusual tank sizes
that are not available by our US manufacturers.
3. USA made brine tank. High quality safety float assemblies in every system to act as a secondary shut
off to prevent water damage.
4. Certified medias, even our quartz under-bedding is NSF listed!
5. Top of the line riser assemblies provide the highest flow and the best durability.
6. Optional high quality stainless steel, aluminum, or neoprene jackets. No thin plastic decorative
wraps, our jackets perform!
7. Custom programmed to our customers needs ensuring excellent efficiency and water quality!
8. USA made heavy duty boxing. Note that our box does not make ambiguous implications by having
“Made in the USA” printed on the box. Most of our components are USA made, but great care must
be taken when making a “Made in the USA” claim.
It is our intention to build and sell truly high quality systems, using only components made in the USA,
sourced from USA companies or the very best of the overseas offerings. Our company philosophy is not
just a motto, but a way of life.
“WE WILL NOT COMPETE IN THE RACE TO THE BOTTOM.”

The inlet and outlet diameter of the water softener must match the diameter of the
water supply piping at the location where the softener will be installed. UPC 610.2

Compensated
Hardness Chart
Water Hardness Multiply by
1 - 20 GPG 1.1
21 - 40 GPG 1.2
41 - 70 GPG 1.3
71 - 100 GPG 1.4
100+ GPG 1.5
99-IWPCK Revised 04-2021
16