Power Up Program – Frequently asked questions

Updated January 24, 2024

Table of Contents
Power Up Program – Frequently asked questions ...........................................................................1
1. I am getting an “Invalid sign-in attempt” error when I log into the Power Up hub page. What
should I do?..............................................................................................................................2
2. Where can I see the tasks for each week? ..........................................................................2
3. How do I access the learning management system? ..........................................................3
4. How do I access the developer environment for doing lab exercises? ..................................5
5. How do I access the resources for lab exercises? ...............................................................6
6. How do I access the links for virtual live sessions? .............................................................7
7. How do I save my progress on Microsoft Learn activities? ...................................................8
8. How to connect to OneDrive for Business from Power Apps? ..............................................9
9. How to connect to SharePoint from Power Apps? ...............................................................9
10. Office 365 Outlook connector does not accept the learner email address to send emails
as part of the flow. What is the solution? ....................................................................................9
11. Few of the activity modules in Microsoft Learn ask me to use a virtual machine (VM). Can
I use my developer environment instead? ................................................................................ 11
12. What do I do if I am blocked/have questions on a learning module? .............................. 11
13. When I try to play videos on the LMS, I get an error. How can I fix it? .............................. 12
14. How do I submit my final app challenge video? ............................................................ 12
15. How do I view my score and comments for my final app challenge video? ................. 14
16. Graduation voucher .................................................................................................... 14
17. How to enable map visualization in Power BI desktop application. ................................ 14
18. How to connect to Dataverse tables from Power BI desktop? ........................................ 17
19. How do I contact the support team? ............................................................................ 19
1. I am getting an “Invalid sign-in attempt” error when I log into the
Power Up hub page. What should I do?

This login problem occurs when you have other sign ins into other products or services in
the same browser. Please open a new browser window and follow these instructions:

Please use an InPrivate/Incognito browser mode while accessing hub page. Please make
sure to clear the browser cache and cookies before signing in. If the InPrivate/Incognito
option is not available for you in your work laptop, you could try using Microsoft Edge
“Profiles” feature to set up your accounts to switch seamlessly. Learn how in this blog
article. Other browsers have similar features.

Please sign into Power Up program hub page(https://powerup.microsoft.com) using the

credentials shared with you. The system requires users to reset password on first sign-in.

2. Where can I see the tasks for each week?

Once you login to the Power Up program hub page, you can find the weekly tasks in My
tasks section.

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3. How do I access the learning management system?
Once you login to the Power Up program hub page, you can find the My learning plan
button in the Get started section.
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4. How do I access the developer environment for doing lab
exercises?
Once you login to the Power Up program hub page, please select the Dev environment
section. Please follow the instructions in the video for setting up your lab environment.
Once you successfully set up your lab environment, please select the Start experimenting
button to navigate to Power Apps for doing your lab exercises.

Once you select Start experimenting button, a new tab will open in the same browser, and
you will be landing on the Power Apps home page. Please make sure to select the
development environment with your name on it.
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5. How do I access the resources for lab exercises?

The link to all resources for completing the course modules is in the course description. You
need to select the course title and it will take you to a different page where you can see the
resources link.

You can also directly access the learning resources from the link below.
https://aka.ms/PowerUpProgramResources (Please access it from a browser where you
have logged in using your learnwithpowerup.com email address)
6. How do I access the links for virtual live sessions?
Please refer to the program schedule document link below for all the upcoming live
sessions and important dates for each Cohort.
• Program schedule for Cohort 10 starting in January 2024
You could also join the live Q&A session from the learning management system. Please
select the live Q&A session title and select the View all instances link in the next screen
and choose the instance you want to attend based on your time zone and select Enroll. By
default, you will be enrolled to an instance based on your time zone settings in your
personal computer/laptop. The meeting link will be activated only 15 minutes before the
session start time.

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7. How do I save my progress on Microsoft Learn activities?
No technical connection exists between Microsoft Learn activities and the LMS. This is why
we do not ask you to sign into Microsoft Learn. Instead, we save your progress by recording
when you select the Mark as complete button in the LMS after completing an activity. Here
are the steps to follow.

1. When you select an activity in the LMS learning plan, notice that the Mark as
complete button is inactive:
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 2. Select the bright blue Go to Activity URL button, which takes you to Microsoft
Learn in a new browser tab. Read/Work through the steps in MS learn and once
complete, go back to the LMS browser tab, and notice that the Mark as complete
button has become active. Notice that the newly active Mark as complete button is
not as bright as the Go to Activity URL button.

3. Also note that this is a time-sensitive process: if too much time elapses from when
you complete the Microsoft Learn activity and when you return to the LMS tab, the
Mark as complete button will be grayed out again, and you’ll have to return to the
activity and page through it again.
4. Knowledge checks in the Microsoft Learn activities are optional. If you complete the
knowledge check and see the Congratulations screen below, we recommend that
you select the x in the top right corner to close this window and return to the LMS tab
when you complete a module. Do not sign into Microsoft Learn or choose any of the
other options.

8. How to connect to OneDrive for Business from Power Apps?

Please refer to the detailed instructions here.

9. How to connect to SharePoint from Power Apps?

Please refer to the detailed instructions here.

10. Office 365 Outlook connector does not accept the learner email
address to send emails as part of the flow. What is the solution?
Your Power Up Program developer environment doesn't include Outlook and you will not be
able to use Office 365 Outlook connector to send emails as part of the Power Automate
flow. However, you can use any personal email account you create using Outlook, Gmail,
Hotmail, or other email addresses to establish a connection in Power Automate.
11. Few of the activity modules in Microsoft Learn ask me to use a
virtual machine (VM). Can I use my developer environment
instead?
Yes! Please use your developer environment instead of a VM.

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12. What do I do if I am blocked/have questions on a learning module?

If you become blocked in a specific module, we recommend posting your product related
questions on the product discussion boards for the respective product you are working
through for a faster response. It would be good to include the screenshots as well for
better troubleshooting.
 If you have already posted in the product discussion board and not getting any response,
please send an email to mailto:powerup-support@microsoft.com and share the LMS post
URL from the product discussion board.

While waiting for a response, you can go ahead to the next topic.

You could also join the live Q&A session for the week you are working through to ask your
questions to get you unblocked.

13. When I try to play videos on the LMS, I get an error. How can I fix it?
This error occurs when the system date and settings are not correctly set in Windows.
Review How to set your time and time zone - Microsoft Support to fix this error so you can
play videos.

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14. How do I submit my final app challenge video?

Note: The process below may change. We will update this document with the new process
as soon as we have an update.

Please click on the final app challenge course module title and it will take you to a
different page where you can view all instances.
Please select the instance based on your last name and when you come back to the
earlier screen, please select the blue “Enroll” button.

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After enrolling to the new instance, please upload your video and once you successfully
upload the final app challenge video, you will see “Submission Awaiting Approval” status
next to your name in LMS. This means that your upload was successful, and Champs are
reviewing it for grading, there is no further action needed from your end. Once the review &
grading is over, you will get the result in an email and in your LMS notification.

It takes approximately 2 weeks after the final app challenge due date to release the
graduation results.
15. How do I view my score and comments for my final app challenge
video?
You will receive an email from us once you successfully complete and submit the final app
challenge video in Learning Management System. Usually, the grading will be complete
approximately two weeks after the final app challenge video submission deadline.
Currently, we are in the process of making it easier for the learners to submit the final app
challenge video on the Power Up program hub page and to display the result/comments
there. Once the new functionality is available, we will update this section with the new
instructions. Stay tuned.

16. Graduation voucher

Power Up Program is designed to create awareness and provide hands-on learning
experience with various components with the low-code Microsoft Power Platform for a
non-technical citizen developer or an enterprise maker persona.

The choice of exam/certification depends on an individual’s level of understanding and

grasp of various technology areas and the amount of practice with implementing real-
business scenarios.

While PL100 – App Maker exam is set to expire in June 2024, the awarded voucher can still
be used for all other Power Platform certification exams such as PL100 (fundamentals),
PL200 (functional consultant), PL300 (Data Analyst) and more. Browse Credentials |
Microsoft Learn

We encourage you to continue your Power Platform learning journey with resources
provided during and after the Power Up curriculum. You can take the exam based on your
level of expertise or your specific area of interest/need.

17. How to enable map visualization in Power BI desktop application.

If the map visualization is not working in Power BI desktop application, please follow the
below instructions.

Go to File menu and select Options and settings.

 Please select Security option from the left menu and then check the Map and Filled Map
visuals option and select OK.

18. How to connect to Dataverse tables from Power BI desktop?

For enterprise users, they need to modify the Data source settings and use the Power Up
credentials to connect to Power Up environment Dataverse tables even if they have logged
in as Power Up user in Power BI desktop application.
Note: Learners need to sign in to their enterprise account whenever they want to get connected
to their enterprise data sources each time when they are back from Power Up program lab
exercises using Power BI desktop.

19. How do I contact the support team?

mailto:powerup-support@microsoft.com

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