UPDATED: November 2022
Microsoft Learn
Learning Partner FAQ
There will now be two (2) URLs for the student; What does this mean?
The first URL is the Learner Course URL, which is static for a Learning Partner’s location and course. The
use of this URL provides access to the course page for the Learners material. The Learner will not need to
sign in to access the course material, however, we recommend encouraging the Learner to sign in to
maximize their experience.
The second URL is the Achievement Code URL and will represent 'Completion' of the ILT experience. The
redemption of this code against a Learner profile will trigger the KPIs for the Learning Partner and will add
an achievement to the Learner's Profile. The Learner will need to sign in to redeem this code.
For support resources on the URLs mentioned above, please utilize our Readiness Kit found here
Is the URL provisioning generated manually per course?
Initially it will be manual process for both URL creations. We are currently gathering feedback to improve
the process and experience.
What if I created a URL incorrectly?
If you notice your course access URL is incorrect, you can create a new URL and provide a corrected URL
to your learners anytime.
If you notice your achievement code URL is incorrect, you can create a new correct URL and send out a
corrected URL at any time. A learner can only redeem one achievement code per course. If they
redeemed the Achievement code with an incorrect URL, they would get an error when trying to redeem
the code with a corrected URL.
Where can I locate my Learning Partner MPN Location ID for creating Learner Course and
Achievement Code URLs?
To locate your MPN location ID,
• visit partner.microsoft.com and sign-in to your account.
• On the top right corner, click on your name-Org ID.
• Select ‘View Account,’ and a pop-up will appear.Select ‘Partner Profile’ at the bottom of the pop-
up.
• It will direct you to the ‘Account Setting.’
• Now select ‘Business Locations’ at the bottom of the page to find your location details.
For more information on your MPN account locations, please follow the page
https://learn.microsoft.com/en-us/partner-center/manage-locations
Is the new MOC experience exclusive for Learning Partners, or is this content open to the
public as well?
All content on Microsoft Learn is available to everyone, for no charge. Our corporate mission is to
empower every person and every organization on the planet to achieve more. Free content aligns to this
mission.
There are provisions to maintain an exclusive value for Microsoft Certified Trainers and Learning Partners.
To support this, Trainer materials will require a valid MCT sign-in from the Learning Download Center.
Only Learning Partners can request the Achievement Code URL for Learners once they are enrolled to the
Microsoft Learn Program
How far in advance can Learning Partners create both URLs?
The URLs for Learner Course access and Achievement Codes can be created at any time.
Does the Achievement Code URL provided to Learners expire?
There is no expiration for Achievement Code URLs.
The request Achievement Code button is not available, what are my next steps?
Learning Partners will need to enroll in a Microsoft Learn account to get access to the Achievement
request functionality. Once approved, you can request Achievement Codes for your Learners.
Full Enrollment Guide, with appropriate troubleshooting, can be found here
As a Learning Partner, we tried to test the Achievement Code URL, but we noticed that
dozens of badges were added to our Microsoft Learn profile. Why is that?
As a Learner progresses through the course, individual badges will be given for each module completed.
Once the Learner redeems the Achievement Code URL, a course specific badge will be added to their
profile.
The achievement page on the Learner profile is being redesigned and will be available in a few months.
Will Learning Partner KPI’s be measured by accessing or activating the course materials?
Accessing the Learner Course URL is not part of the Learning Partner program KPI’s. The program KPI’s
will be earned when Achievement Codes are redeemed by Learners. In addition, KPI’s are earned by exam
purchases and MTM survey response counts and quality ratings.
What options will be available for integrating Learn courses onto LMS?
Microsoft Learn has options available for integrating course content into an LMS.
Further information on this topic can be found at:
https://docs.microsoft.com/learn/support/integration
Currently some of our customers require reporting on Learner Progress; What reporting
options will be available for Partners, to track and report progress on our Learners?
We understand reporting is critical. Microsoft Learn has some reporting capabilities through Learn for
Organizations.
Further integration support can be found at: https://docs.microsoft.com/learn/support/integrations
Can a Learning Partner access and distribute the new Learn content, without the Learn
API?
Partners can provide the course material on Microsoft Learn to their students. The Learning Partner can
acquire the URL to the Learner in 3 primary ways:
1. Catalog API
2. Course detail page
3. Monthly Courseware Title Plan (This is posted to Partner Community site. In each case, there is a
slightly unique way that the URL will need to be prepared to enable tracking of the learner to the
partner)
Will Learning Partners continue to order our hosted labs and Azure Passes through
Arvato?
Yes, the hosted labs and Azure passes will continue to be available on Courseware Marketplace.
What Microsoft Learn resources are available for Learning Partners?
All the below Microsoft Learn resources can be found on the Learning Resources site
• Readiness Resources Kit
• Enrollment Guide
• Office Hour Recordings
• Demo videos
How long will Learners have access to course materials on Skillpipe?
Courseware marketplace will stop providing licenses to Microsoft course material on Skillpipe on
September 30th.
Learners will have until December 31st to activate any licenses. The Skillpipe Terms and Conditions
provides access to course materials that are on a Learners bookshelf for 180 days.
Will courses that are available on Skillpipe still be updated?
Courses will not be updated on Skillpipe after September 30th.
Labs and Trainer materials will continue to be updated but will not match the course content found on
Skillpipe.
You can find the latest updated course content on Microsoft Learn.
Are courses available in PDF format for download?
Offline and PDF access is currently not supported for our courses on Microsoft Learn. We understand this
is an important feature for many, and there is work underway to address it. The most up-to-date course
content is freely available on Microsoft Learn.
Where can I find out about Office Hours, and Microsoft Learn updates?
Office Hours dates/times with registration links, updates, and reminders will be shared on the Partner
Community site, under the ILT on Microsoft Learn forum, found here
If I have feedback, questions or need Microsoft Learn support, where do I go?
• ILT on Microsoft Learn Support Forum for Learning Partners is found here
• Microsoft Learn platform help is found here
End of FAQ
THIS FAQ IS FOR YOUR INTERNAL USE AND INFORMATIONAL PURPOSES ONLY. MICROSOFT
MAKES NO REPRESENTATIONS EXPRESS OR IMPLIED AS TO ITS CONTENT.
