Multi-Factor Authentication (MFA) Set-Up Guide v2.
0
In order to use the MFA, two things need to happen:
If you have not received the email announcing the
1. Set up the MFA activation of the MFA for your account you can
2. The MFA must be activated for your account request it (see Multi-Factor Authentication (MFA)
by the administrator Manual (section 12)).
This guide provides details on how to set up the MFA (step 1). You can do this at any time before the activation
(step 2).
There are five ways of using the MFA with the UN Office 365 accounts:
1. approving a request in the Authenticator app,
2. using a verification code from the Authenticator app, You should set up all the authentication methods
3. receiving a text message to a mobile phone, provided by the system, as explained in this
guide. If one authentication method is not
4. receiving a phone call, and available, e.g. you forget your phone at home,
5. receiving a phone call to an alternative mobile phone. you can still use another method, e.g. receive a
phone call to your office phone.
How to set up MFA?
STEPS TO BE EXECUTED ON YOUR PHONE
Download Microsoft Authenticator for mobile devices
1. Open the application store
2. Search for Microsoft Authenticator The Microsoft Authenticator is available for iOS,
3. Install it Android and Windows Phone.
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STEPS TO BE EXECUTED ON YOUR DESKTOP
Configure MFA
4. Go to: https://aka.ms/MFASetup
5. Provide your email address and click Next
6. Provide your email address again and put in your Unite Identity password
7. Click Sign in
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8. Click Next
9. Select Mobile app (recommended)
10. Select Receive notifications for verification (recommended)
11. Click Set up
12. You should see a window, like the one below, open
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STEPS TO BE EXECUTED ON YOUR PHONE
Link Microsoft Authenticator to your UN Office 365 account
13. Open the Authenticator app
14. Click Add account or click the ‘+’ button
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15. Click Work or school account
16. Direct the camera towards the barcode on your PC
If you cannot use your phone camera, you will have to
manually enter the 9-digit code and the URL.
If the phone is not able to scan the QR code try to
increase the brightness of the screen.
17. Your account will be added to the Authenticator app automatically
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STEPS TO BE EXECUTED ON YOUR DESKTOP
Set up verification via Microsoft Authenticator
18. Click Next
19. After a few seconds you should see a message confirming the set-up of the Authenticator app
20. Click Next
STEPS TO BE EXECUTED ON YOUR PHONE
Approve request in Microsoft Authenticator
21. You will receive a notification; click Approve
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STEPS TO BE EXECUTED ON YOUR DESKTOP
Set up alternative verification method
22. Wait for a few seconds till the phone entry form is shown
23. Provide the country of your phone number and put in the phone number
24. Click Finished
This phone number will be your alternative
means of authentication. If you provide a mobile
phone number you will be able to use both: calls
and text messages to authenticate.
25. Click Done (skip this step if you have been redirected immediately to the Additional security verification
form)
26. If the office phone number is populated, check the Office phone box
27. Check the Alternative authentication phone box, select the country of your phone number and provide a
phone number, which is different from the phone number provided in step 23
28. Click Save
If the Office phone number is not populated by The alternative phone number can be used for
the system, you need to have your Global receiving calls only. Only the primary
Contact Directory details updated. See authentication phone can be used for receiving
https://iseek.un.org/content/update- text messages.
information-global-contact-directory. The
phone number has to be updated to the
standard format (a space between the country
code and the rest of the number is required, e.g.
+1 212 963-3564).
Meanwhile provide your office phone number
as the alternative authentication phone, as
explained in step 27.
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29. Click Close
MFA set up is complete. Remember that the
MFA may not be active yet. It will be enabled on
the day communicated to you in the email with
which you received this guide. If you requested
the MFA functionality on your own or if your
account has been compromised, it will be
activated when your service request gets
resolved.
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