Set up Multi Factor Authentication on a mobile device
To set up Multi Factor Authentication for your Office 365 account:
1. Please install the Microsoft Authenticator app from your supported AppStore on your mobile
phone or mobile device. Below are direct links for the various supported platforms:
Android: https://go.microsoft.com/fwlink/p/?LinkId=722778
iOS: https://go.microsoft.com/fwlink/p/?LinkId=722779
Windows Phone: https://go.microsoft.com/fwlink/p/?LinkId=722777
2. Open your web browser on your workstation/laptop/surface and go to
https://aka.ms/MFASetup. Click ‘Sign In’
3. Enter your Company email address and click ‘Next’
4. Please enter your usual network login password and click ‘Sign In’:
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5. You will be redirected to the following page. Click Next:
6. You will now see the Additional security verification/Multi Factor authentication setup page and
have several options.
Choose ‘Mobile App’ and select ‘Receive notifications for verification’. Click ‘Set Up’:
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7. The following pop-up box will appear, displaying a ‘QR’ code:
8. Open the Microsoft Authenticator app on your phone.
9. Tap + > Work or school account or choose ‘Add account’ from the options menu. Note: On first
run, you may be asked if you would like to add an account. Please skip this. It is important that
you choose ‘Work or school account’ if presented with the option and that you do not select
any other account type.
10. Use your phone to scan the QR square that is displayed on your computer screen.
11. Your account will be added automatically to the app and will display a six-digit code.
12. Switch back to your computer and click ‘Next’.
13. Now wait for the ‘Checking activation status’ text to finish configuring your phone.
14. On your computer, ensure that ‘Receive notifications for verification’ is selected and click ‘Next’
15. Switch back to your phone and you will see a notification for a new sign in.
16. Go to the Microsoft Authenticator app.
17. Tap Approve to allow it.
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18. Back on the computer, follow any prompts that you might see such as adding a mobile number.
Note: It is recommended that you add a mobile number as this may be used as a secondary
method of authentication. Click ‘Finished’ when complete.
19. You will now be redirected to an ‘Additional Security verification web page’. You can add or
amend details to this page as required and add further methods of Multi Factor Authentication
as required. Once you are happy with the details entered you can safely close the window.
20. From now on, whenever you have a new sign in or add your Office 365 work or school account
to an app, you will open the Authenticator app on your phone and tap Approve.
If you have any issues setting up MFA you should contact the IT department for further assistance.
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Set up Multi factor Authentication Using a Desk/Home Phone
1. Open your web browser and go to https://aka.ms/MFASetup. Click ‘Sign In’
2. Enter your Company email address and click ‘Next’
3. Please enter your usual network login password and click ‘Sign In’:
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4. You will be redirected to the following page. Click Next:
5. You will be presented with an ‘Additional security verification page’
6. In Step 1: How should we contact you?, Choose Authentication Phone. Choose your region
and enter your contact number. In the ‘Method’ section choose Call me
7. Click ‘Next’
8. You will now receive a phone call from the Microsoft Multi factor Authentication Center.
9. Press the # key on your phone to approve.
10. Click ‘Finished’
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11. You will now be presented with an ‘Additional security verification’ page. You may enter further
details.in to this page to allow alternative multi factor authentication methods.
12. Click Save. Multi factor authentication setup is now complete.
If you have any issues setting up MFA you should contact the IT department for further assistance.
(Extension Numbers: 333 / 221 / 424)
