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101 - 2025 - 0 - B TAM2601 Tutorial Letter

The document is a tutorial letter for the module TAM2601, titled 'Teacher as Classroom Manager,' offered by Unisa in 2025. It provides essential information about the module's purpose, outcomes, resources, and support services available to students, emphasizing the fully online nature of the course. Students are encouraged to engage regularly with the online platform myUnisa for successful completion of the module.
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© © All Rights Reserved
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100% found this document useful (1 vote)
265 views16 pages

101 - 2025 - 0 - B TAM2601 Tutorial Letter

The document is a tutorial letter for the module TAM2601, titled 'Teacher as Classroom Manager,' offered by Unisa in 2025. It provides essential information about the module's purpose, outcomes, resources, and support services available to students, emphasizing the fully online nature of the course. Students are encouraged to engage regularly with the online platform myUnisa for successful completion of the module.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 16

TAM2601/101/0/2025

Tutorial Letter 101/0/2025

NAME OF THE MODULE: TEACHER AS CLASSROOM


MANAGER

Module code: TAM2601

Year Module(s)

NAME OF DEPARTMENT: EDUCATIONAL LEADERSHIP


AND MANAGEMENT

IMPORTANT INFORMATION
Please register on myUnisa, activate your myLife e-mail account
and ensure that you have regular access to the myUnisa module
website, MODULE CODE-24-Y, as well as your group website.

BARCODE

Note: This is a fully online module. It is, therefore, only available on myUnisa.
TAM2601/101/2025

CONTENTS

Page

1 INTRODUCTION ................................................................................................................................... 4
2 MODULE OVERVIEW .................................................................................................................. 5
2.1 Purpose ........................................................................................................................................ 5
2.2 Outcomes ..................................................................................................................................... 5
3 CURRICULUM TRANSFORMATION ........................................................................................... 6
4 LECTURER(S) AND CONTACT DETAILS................................................................................... 6
4.1 Lecturer(s) .................................................................................................................................... 6
4.2 Department ................................................................................................................................... 7
4.3 University ...................................................................................................................................... 7
5 RESOURCES ............................................................................................................................... 7
5.1 Prescribed book(s) ........................................................................................................................ 7
5.2 Recommended book(s) ................................................................................................................. 8
5.3 Electronic reserves (e-reserves).................................................................................................. 8
6 STUDENT SUPPORT SERVICES ................................................................................................ 9
6.1 First-Year Experience Programme ................................................................................................ 9
7. STUDY PLAN ............................................................................................................................. 10
8 HOW TO STUDY ONLINE .......................................................................................................... 11
8.1 What does it mean to study fully online? ..................................................................................... 11
9. ASSESSMENT ........................................................................................................................... 11
9.1 Assessment criteria..................................................................................................................... 11
9.2 Assessment plan ........................................................................................................................ 11
9.3 Assessment due dates ................................................................................................................ 12
9.4 Submission of assessments ........................................................................................................ 12
9.4.1 Types of assignments and descriptions ........................................................................................ 13
9.5 The assessments ........................................................................................................................ 14
9.6 The examination ......................................................................................................................... 14
9.6.1 Invigilation/proctoring .................................................................................................................. 14
10. ACADEMIC DISHONESTY ........................................................................................................ 15
10.1 Plagiarism ................................................................................................................................... 15
10.2 Cheating ..................................................................................................................................... 15
10.3 For more information about plagiarism, follow the link below: ..................................................... 15
11. STUDENTS LIVING WITH DISABILITIES .................................................................................. 16
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12. FREQUENTLY ASKED QUESTIONS ........................................................................................ 16


13. SOURCES CONSULTED ........................................................................................................... 16
14. IN CLOSING ............................................................................................................................... 16

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TAM2601/101/2025

1 INTRODUCTION
Dear Student

Unisa is a comprehensive open distance e-learning (CODeL) higher education institution.


The comprehensiveness of our curricula encapsulates a range of offerings, from strictly
vocational to strictly academic certificates, diplomas and degrees. Unisa's "openness" and its
distance e-learning character result in many students registering at Unisa, students who may
not have had an opportunity to enrol in higher education. Our CODeL character implies that
our programmes are carefully planned and structured to ensure success for students ranging
from the under-prepared but with potential to the sufficiently prepared.

Teaching and learning in a CODeL context involve multiple modes of delivery ranging from
blended learning to fully online. As a default position, all post graduate programmes are
offered fully online with no printed study materials, while undergraduate programmes are
offered in a blended mode of delivery, where printed study materials are augmented with
online teaching and learning via the learner management system – myUnisa. In some
instances, undergraduate programmes are also offered fully online.

Furthermore, our programmes are aligned with the vision, mission and values of the
University. Unisa's commitment to serve humanity and shape futures combined with a clear
appreciation of our location on the African continent, Unisa's graduates have distinctive
graduate qualities which include:

• independent, resilient, responsible and caring citizens who can fulfil and serve in
multiple roles in their immediate and future local, national and global communities.

• having a critical understanding of their location on the African continent with its
histories, challenges and potential in relation to globally diverse contexts.

• the ability to critically analyse and evaluate the credibility and usefulness of
information and data from multiple sources in a globalised world with its ever-
increasing information and data flows and competing worldviews.

• how to apply their discipline-specific knowledges competently, ethically and creatively


to solve real-life problems.

• an awareness of their own learning and developmental needs and future potential.

The module is offered online (all information is available via the internet), we use myUnisa as
our virtual campus. This is an online system used to administer, document and deliver
educational material to you and support engagement with you. Look out for information from
your lecturer and other Unisa platforms, to determine how to access the virtual myUnisa
module site. Information on the tools that will be available to engage with the lecturer and
fellow students to support your learning will also be communicated via various platforms.

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TAM2601/101/0/2025

You are encouraged to log into the module site on myUnisa regularly (i.e., at least twice per
week). [the module website code written out in full, eg TAM 2601-2024]. Because this is a fully-
online module, you will need to use myUnisa to study and complete the learning activities for
this module. Visit the website for TAM2601 on myUnisa frequently. The website for your module
is https://mymodules.dtls.unisa.ac.za/course/view.php?id=57140

We wish you every success with your studies!

2 MODULE OVERVIEW
Students who have completed this module successfully will be able to provide necessary
knowledge, skills and attitudes so that they can be cognisant of their professional role, rights
and responsibilities, further, to enable them to function as professionals regarding the teacher
as leader and manager. It builds on the discussions on the module, “Being a teacher” and the
modules on “Sociology of Education” and the “South African Education System” and explores
issues that will be critical to the successful design and execution of effective classroom
management.

2.1 Purpose

The purpose of this module is to explore the roles of the teacher as leader, manager and
professional. It builds on the discussions on "Being a teacher" and the modules on "Sociology of
Education" and the "South African Education System" and explores issues that will be critical to
the successful design and execution of effective classroom management.

2.2 Outcomes

For this module, you will have to master several specific outcomes:

Understand key ideas and debates on issues related to effective classroom


management.
Adopt and adapt flexibly a variety of classroom management roles and strategies in
response to changing teaching and learning needs and contexts.
Specific outcome 3: Identify and justify, varied strategies for effective classroom
management in ways that are appropriate for different purposes and contexts. Use
innovative ways to contribute to the development of issues related to effective classroom
management in ways that are informed by contextual realities, the nature of multi-cultural
schools and classrooms, historical legacies, social diversity and the integration of
indigenous knowledge.

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TAM2601/101/2025

3 CURRICULUM TRANSFORMATION
Unisa has implemented a transformation charter, in terms of which the University has placed
curriculum transformation high on the teaching and learning agenda. Curriculum transformation
includes student-centred scholarship, pedagogical renewal of teaching and assessment
practices, scholarship of teaching and learning and the infusion of African epistemologies and
philosophies. All these will be phased in at both programme and module levels and as a result,
you will notice a marked change in the teaching and learning strategy implemented by Unisa,
together with the way in which content is conceptualised in your modules. We encourage you to
embrace these changes during your studies at Unisa in a responsive way within the framework
of transformation.

4 LECTURER(S) AND CONTACT DETAILS


4.1 Lecturer(s)

The primary lecturer: Dr LL Toolo


Department: Educational Leadership and Management
Telephone: 012 429 6961
E-mail: toololl@unisa.ac.za

Dr T. Faleni : Secondary Lecturer


Telephone: 012 429 6689
E-mail: falentl@unisa.ac.za

Dr SJ Rapeta: Secondary Lecturer


Telephone: 012 429 6848
E-mail: rapetsj@unisa.ac.za

Dr EK Prins: Secondary Lecturer


Telephone: 012 429 8854
E-mail: EprinsK1@unisa.ac.za
Prof SP Mokoena: Secondary Lecturer
Telephone: 011 6709329
E-mail: mokoesp@unisa.ac.za
Prof ML Lekhetho: Secondary Lecturer
Telephone: 4293781
E-mail: lekhem@unisa.ac.za

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TAM2601/101/0/2025

4.2 Department

Direct all queries that are not purely administrative, but are about the content of this module, to
us. Please have your study material with you when you contact us. The e-mail addresses of
your lecturers are given above, but you might also want to write to us.

Letters should be sent to:

The Module Coordinator (TAM2601)

Department of Educational Leadership and Management

PO Box 392,UNISA

4.3 University

If you need to contact the University about matters that are not related to the content of this
module, please see Study @ Unisa, which you received with your study material. This booklet
contains information on how to contact the University,to whom you can write for different
queries, important telephone and fax numbers, addresses and the times when certain facilities
are open.

Use the following contact details for all general administrative enquiries.

• fax number (RSA): 012 429 4150

• fax number (international): +27 12 429 4150

• e-mail: study-infor@unisa.ac.za

Contact addresses of the various administrative departments appear on the Unisa website:
http://www.unisa.ac.za/sites/corporate/default/Contact-us/Student-enquiries.
Please include the student number in all correspondence

5 RESOURCES
5.1 Prescribed book(s)

The prescribed book for this module is:

Coetzee, SA, Van Niekerk, EJ, Wydeman, JL & Mokoena, SP. 2019. The teacher as classroom
manager. Pretoria: Van Schaik. (ISBN 9780627-037030).

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TAM2601/101/2025

5.2 Recommended book(s)

Wydeman,JL & Mkwanazi, TS. 2019. The teacher as classroom manager.TAM2601/101/0/2023


Mtsweni, J. 2008. The role of educators in the management of school discipline in the Nkangala
region of Mpumalanga. Pretoria: UNISA.
Dolamo, R. 2013. Botho/UBUNTU: The heart of African ethics. Pretoria: UNISA.
Msila, V & Gumbo, MT. 2018. African voices on indigenisation of the curriculum. Pretoria:
UNISA.
Yahr, MA & Schimmel, K. 2013. Comparing current students to a pre-millennial generation: Are
they different? AABRI Journals.
Recommended books can be requested online, via the library catalogue.

5.3 Electronic reserves (e-reserves)

E-reserves can be downloaded from the library webpage Find e-reserves. More information is
available at: http://oasis.unisa.ac.za/search/r

5.4 Library services and resources

The Unisa Library offers a range of information services and resources. The library has
created numerous library guides, available at http://libguides.unisa.ac.za

Recommended guides:

• For brief information on the library, go to: https://www.unisa.ac.za/library/libatglance


• For more detailed library information, go to:
http://www.unisa.ac.za/sites/corporate/default/Library
• Frequently-Asked Questions,
visit: https://www.unisa.ac.za/sites/corporate/default/Library/Frequently-Asked-Questions
• For research support and services such as the Personal Librarian service and the
Information Search Librarian's Literature
Search Request (on your research topic) service,
visit: http://www.unisa.ac.za/sites/corporate/default/Library/Library-services/Research-
support.
• For library training for undergraduate
students, visit: https://www.unisa.ac.za/sites/corporate/default/Library/Library-
services/Training
• Lending Services: https://www.unisa.ac.za/sites/corporate/default/Library/Library-
services/Lending-services
• Services for Postgraduate students: -
https://www.unisa.ac.za/sites/corporate/default/Library/Services-for-Postgraduates
• Support and Services for students with disabilities: -
https://www.unisa.ac.za/sites/corporate/default/Library/Services-for-students-with-
special-needs
• Library Technology Support: -https://libguides.unisa.ac.za/techsupport
• Finding and using library resources and tools: -
http://libguides.unisa.ac.za/Research_skills

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TAM2601/101/0/2025

• A–Z list of library databases: – https://libguides.unisa.ac.za/az.php

Important contact information:


• Technical problems encountered in accessing library online services: Lib-
help@unisa.ac.za
• General library-related queries: Library-enquiries@unisa.ac.za
• Queries related to library fines and payments: Library-fines@unisa.ac.za
• Interlibrary loan service for postgraduate students: libr-ill@unisa.ac.za
• Literature Search Service: Lib-search@unisa.ac.za
• Social media channels: Facebook: UnisaLibrary and Twitter: @UnisaLibrary

6 STUDENT SUPPORT SERVICES


The Study @ Unisa brochure is available on myUnisa: www.unisa.ac.za/brochures/studies

This brochure contains important information and guidelines for successful studies through
Unisa.

If you need assistance regarding the myModules system, you are welcome to use the following
contact details:

• Toll-free landline: 0800 00 1870 (Select option 07 for myModules)


• E-mail: mymodule22@unisa.ac.za or myUnisaHelp@unisa.ac.za

You can access and view short videos on topics such as how to view your calendar, how to
access module content, how to view announcements for modules, how to submit assessment
and how to participate in forum activities via the following link: https://dtls-
qa.unisa.ac.za/course/view.php?id=32130

Registered Unisa students get a free myLife e-mail account. Important information, notices
and updates are sent exclusively to this account. Please note that it can take up to 24 hours
for your account to be activated after you have claimed it. Please do this immediately after
registering at Unisa, by following this link: myLifeHelp@unisa.ac.za

Your myLife account is the only e-mail account recognised by Unisa for official
correspondence with the University and will remain the official primary e-mail address on
record at Unisa. You remain responsible for the management of this e-mail account.

6.1 First-Year Experience Programme

Many students find the transition from school education to tertiary education stressful. This is
also true in the case of students enrolling at Unisa for the first time. Unisa is a dedicated open
distance and e-learning (OdeL) institution, and it is very different from face-to-face/contact
institutions. It is a mega university, since all our programmes are offered through either blended
learning or fully-online learning.

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TAM2601/101/2025

It is for this reason that we thought it necessary to offer first-time students additional/extended
support to help them seamlessly navigate the Unisa teaching and learning journey with little
difficulty and few barriers. We therefore offer a specialised-student support programme to
students enrolling at Unisa for the first time – this is Unisa’s First-Year Experience (FYE)
Programme, designed to provide you with prompt and helpful information about services that
the institution offers and how you can access information. The following FYE services are
currently offered:

FYE Website Email Support

www.unisa.ac.za/FYE fye@unisa.ac.za

FYE1500
Post
myUnisa; Study
Registration
Referrals to Skills; Academic &
Orientation Digital Literacies;
other support
services i.e. etc
Counselling;
Reading & Writing
workshops

To ensure that you do not miss out on important academic and support communication
from the SRU, please check your myLife inbox regularly.

7. STUDY PLAN

Item WORK COVERED THEMES & ACTIVITIES Timeframes


1. Chapter 1: The millennial generation: understanding and engaging today’s learners
01-28 February 2025.
2. Chapter 2: Self-management of the educator.
3 Chapter 3: Introduction to classroom management tasks
01 - 31 March 2025.
4 Chapter 4: The educator as a leader 01 - 30 April 2025.

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TAM2601/101/0/2025

5 Chapter 5: Managing the classroom environment 01 – 31 May 2025.


6 Chapter 6: Managing learner participation in the classroom.
01 -30 June 2025
7 Chapter 7: Managing parental involvement 01 - 31 July 2025.
8 Chapter 8: Managing classrooms through effective administration.
01 - 31 August 2025

8 HOW TO STUDY ONLINE


8.1 What does it mean to study fully online?

As a student you are expected to be able to access your study material on the myModules
platform from within myUnisa; participate in discussion forums; submit assignments online;
check the announcements for each module and attend e-tutoring.

9. ASSESSMENT
9.1 Assessment criteria

Assignments are seen as part of the learning material for this module. As you do the
assignment, study the prescribed texts, consult other resources, discuss the work with fellow
students or tutors, or do research, you are actively engaged in learning.

9.2 Assessment plan

• To complete this module, you will be required to submit five (5) assessments.
• All information about when and where to submit your assessments will be made available
to you via the myModules site for your module.
• Due dates for assessments and the actual assessments are available on the myModules
site for this module.
• To gain admission to the examination, you will be required to submit three (3)
assignment/s.
• To gain admission to the examination, you need to obtain a year mark average of 40%
for the assignments.
• The assignment weighting for the module is 60%.
• You will receive examination information via the myModules sites. Please watch out for
announcements on how examinations for the modules, for which you are registered will
be conducted.
• The examination will count 40% towards the final module mark.

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TAM2601/101/2025

9.3 Assessment due dates

• There are no assignment due dates included in this tutorial letter.

• Assignment due dates will be made available to you on the myUnisa landing page for this
module. We envisage that the due dates will be available to you upon registration.

• Please start working on your assessments as soon as you register for the module.

• Log on to the myUnisa site for this module to obtain more information on the due dates
for the submission of the assessments.

9.4 Submission of assessments

• Unisa, as a comprehensive open distance e-learning (CODeL) institution, is moving


towards becoming an online institution. You will therefore see that all your study material,
assessments, and engagements with your lecturer and fellow students will happen
online. We use myUnisa as our virtual campus.

• The myUnisa virtual campus will offer students access to the myModules site, where
learning material will be available online and where assessments should be completed.
This is an online system used to administer, document, and deliver educational material
to students and support engagement between academics and students.

• The myUnisa platform can be accessed via https://my.unisa.ac.za. Click on the


myModules 2024 button to access the online sites for the modules that you are
registered for.

• The University undertakes to communicate clearly and as frequently as necessary to


ensure that you obtain the greatest benefit from using myModules learning management
system. Please access the announcements on your myModules site regularly, as this is
where your lecturer will post important information to be shared with you.

• When you access your myModules site for the module/s you are registered for, you will
see a Welcome Message posted by your lecturer. Below the Welcome Message you will
see the assessment shells for the assessments that you need to complete. Some
assessments may be multiple choice, some tests, others written assessments, some
Forum Discussions and so on. All assessments must be completed on the assessment
shells available on the respective module platforms.

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TAM2601/101/0/2025

To complete quiz assessments, please log on to the module site where you need to
complete the assessment. Click on the relevant assessment shell (Assessment 1,
Assessment 2, etc.). There will be a date on which the assessment will open for you.
When the assessment is open, access the quiz online and complete it within the time
available to you. Quiz assessment questions are not included in this Tutorial Letter 101
and are only made available online. You must therefore access the quiz online and
complete it online where the quiz has been created.

• It is not advisable to use a cellphone to complete the quiz. Please use a desktop
computer, tablet or laptop when completing the quiz. Students who use a cellphone find it
difficult to navigate the Online Assessment tool on the small screen and often struggle
to navigate between questions and successfully complete the quizzes. In addition,
cellphones are more vulnerable to dropped-internet connections than other devices. If
possible, please do not use a cellphone for this assessment type.

• For written assessments, please note the due date by which the assessment must be
submitted. Ensure that you follow the guidelines given by your lecturer to complete the
assessment. Click on the submission button on the relevant assessment shell on
myModules. You will then be able to upload your written assessment on the myModules
site of the modules that you are registered for. Before you finalise the upload, double
check that you have selected the correct file for upload. Remember, no marks can be
allocated for incorrectly submitted assessments.

9.4.1 Types of assignments and descriptions

All assignments are defined as either optional, mandatory, compulsory, or elective.

• Elective assignments
- If not submitted, the student gets no mark for this item.
- The best of the required submissions will count.
• Mandatory assignments
- If not submitted, the student gets no mark for this item.
• Compulsory assignments
- If not submitted, the result on the student’s academic record will be absent.
• Optional assignments – You are encouraged as a student to do optional
assignment so that they may benefit your learning.

I. Elective assignments
a. the student is given a choice of which assignments within an identified group to
submit, only the best result(-s), the number of which is specified in advance, will
contribute towards the year mark.
b. elective assignments must also be grouped into an elective group.
c. for the student to select which assignment to submit, the elective assignments must
be grouped together. For such an elective group, relevant information must be
provided to the student, such as how many of the assignments must be submitted
and how many of the assignment marks should be combined into the year mark.
d. The selection criteria define how marks received for assignments in an elective group
are to be combined into the year mark. Three different criteria may be used for
calculating the year mark:

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TAM2601/101/2025

• The best mark should be used, or


• If the student submits fewer than the required number of assignments per group or
no assignment in a group, a mark of 0% will be used.
• 0% is awarded to all non-submitted or unmarked assessments. A best mark is
then calculated from all items.

II. Mandatory assignments


a. contribute to the year mark.
b. If a student fails to submit a mandatory assignment, no mark is awarded and the year
mark is calculated accordingly. The student will therefore forfeit the marks attached to
this assignment when the final mark for the module is calculated.
III. Compulsory Assessment
a. when not submitted, the student will fail a Continuous Assessment module but will be
shown as absent from the examination in the case of other modules.

IV. Optional assignments – You are encouraged as a student to do optional assignment so


that it may benefit your learning.
9.5 The assessments

There are no assignments included in this tutorial letter. Assignments and due dates will be
made available to you on myModules for this module. We envisage that the due dates will be
available to you upon registration.

9.6 The examination

Examination information and details on the format of the examination will be made available to
you online via the myUnisa site. Look out for information that will be shared with you by your
lecturer and e-tutors (where relevant) and for communication from the University.

9.6.1 Invigilation/proctoring

Since 2020 Unisa conducts all its assessments online. Given stringent requirements from
professional bodies and increased solicitations of Unisa’s students by third parties to unlawfully
assist them with the completion of assignments and examinations, the University is obliged to
assure its assessment integrity through the utilisation of various proctoring tools: Turnitin,
Moodle Proctoring, the Invigilator App and IRIS. These tools will authenticate the student’s
identity and flag suspicious behaviour to assure credibility of students’ responses during
assessments. The description below is for your benefit as you may encounter any or all of these
in your registered modules:

Turnitin is a plagiarism software that facilitates checks for originality in students’ submissions
against internal and external sources. Turnitin assists in identifying academic fraud and ghost
writing. Students are expected to submit typed responses for utilisation of the Turnitin software.

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TAM2601/101/0/2025

The Moodle Proctoring tool is a facial recognition software that authenticates students’ identity
during their Quiz assessments. This tool requires access to a student’s mobile or laptop
camera. Students must ensure their camera is activated in their browser settings prior to their
assessments.

The Invigilator “mobile application-based service does verification” of the identity of an


assessment participant. The Invigilator Mobile Application detects student dishonesty-by-proxy
and ensures that the assessment participant is the registered student. This invigilation tool
requires students to download the App from their Play Store (Google, Huawei and Apple) on
their mobile devices (camera enabled) prior to their assessment.

IRIS Invigilation software verifies the identity of a student during assessment and provides for
both manual and automated-facial verification. It can record and review a student’s assessment
session. It flags suspicious behaviour by the students for review by an academic administrator.
IRIS software requires installation on students’ laptop devices that are enabled with a webcam.

Students who are identified and flagged for suspicious dishonest behaviour arising from the
invigilation and proctoring reports are referred to the disciplinary office for formal proceeding.

Please note:

Students must refer to their module assessment information on their myModule sites to
determine which proctoring or invigilation tool will be utilised for their formative and summative
assessments.

10. ACADEMIC DISHONESTY


10.1 Plagiarism
Plagiarism is the act of taking the words, ideas and thoughts of others and presenting them as
your own. It is a form of theft. Plagiarism includes the following forms of academic dishonesty:

• Copying and pasting from any source without acknowledging the source.
• Not including references or deliberately inserting incorrect bibliographic information.
• Paraphrasing without acknowledging the original source of the information.

10.2 Cheating
Cheating includes, but is not limited to, the following:

• Completing assessments on behalf of another student, copying the work of another


student during an assessment, or allowing another student to copy your work.
• Using social media (e.g. WhatsApp, Telegram) or other platforms to disseminate
assessment information.
• Submitting corrupt or irrelevant files, this forms part of examination guidelines.
• Buying completed answers from so-called “tutors” or internet sites (contract cheating).
10.3 For more information about plagiarism, follow the link below:
https://www.unisa.ac.za/sites/myunisa/default/Study-@-Unisa/Student-values-and-rules
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TAM2601/101/2025

11. STUDENTS LIVING WITH DISABILITIES


The Advocacy and Resource Centre for Students with Disabilities (ARCSWiD) provides an
opportunity for staff to interact with first-time and returning students with disabilities.

If you are a student with a disability and would like additional support or need additional time for
assessments, you are invited to contact Dr. TL Faleni (toololl@unisa.ac.za) to discuss the
assistance that you need.

12. FREQUENTLY ASKED QUESTIONS


Study @ Unisa contains an A–Z guide of the most relevant information.

13. SOURCES CONSULTED


Coetzee, SA, Van Niekerk, EJ, Wydeman, JL & Mokoena, SP. 2019. The teacher as classroom
manager. Pretoria: Van Schaik. (ISBN 9780627-037030)

14. IN CLOSING
If you have difficulties with your studies, please contact your lecturers as soon as possible in
writing or telephonically.

©
Unisa 2025

16

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