BUSINESS

ANALYSIS
FOUNDATION
Course Introduction
COURSE INTRODUCTION

Understand What is Business Analysis

01 Introducing Business Analysis in general. Career Path of BA.
How to become a good BA

Business Analysis Mindset

02 Clear out the right Project approach, analytical thinking

Business Analysis Techniques

03 How to write and use common documents and tools.
Understand UI/UX in practice

Skills and Knowledge

04 Real work experience sharing
How to do IT projects or products

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COURSE SYLLABUS
LECTURE CONTENT
• Introduction to Business Analysis (BA)
• Introduction to BA skills, Career path
1 • Role of BA in technical and non-technical environment
• Business Analysis Core Concept Model (BACCM)
• Q&A
• General Mindset of development life cycle
• Project Management Models
2 • Introduction to Waterfall and Agile
• Introduction to Agile - Scrum
• How BAs work in projects
• Homework review: BACCM exercise
• Overview of Business Analysis process
3 • Requirement Elicitation Techniques
• Prepare for Elicitation and 1st meeting preparation
• Homework: 1st meeting preparation

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COURSE SYLLABUS
LECTURE CONTENT
• Homework Review: 1st meeting preparation and requirement elicitation
• Initial Analysis: Business Case, Stakeholder, Root case analysis
• Business Analysis Steps
4
• Non-Function requirement
• Functional requirement Analysis: User Story
• Homework: User Story
• Homework Review: User Story
• Functional requirement Analysis: Business Process
5 • Business Process Analysis
• Introduction to BPMN
• Homework: Business Process
• What is System Analysis
• Initial concept of system design
• Use Case Analysis
6
• Use case Diagram and Use Case description
• Activity Diagram
• Homework: Use case and Activity Diagram
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COURSE SYLLABUS
LECTURE CONTENT
• Homework review
7 • Final course project instruction – stage 1
• Q&A
• Function & Feature
• Function and Feature list
8 • Forming product structure
• Sitemap
• Homework: Function/ Feature
• Homework review
• State Diagram
9
• Sequence diagram
• Homework: State diagram, sequence diagram

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COURSE SYLLABUS
LECTURE CONTENT
• Introduction to UI/UX
• Basic design principle
10 • UI/UX evaluation
• Introduction to wireframe/ mockup/ prototype
• Role of UI/UX in project
• Homework review
11 • Final course project instruction – stage 2
• Q&A
• Documents used in domain IT
• How to work with document in IT domain
12
• How to combine BA tools in documents
• Tips
• Project Pitching
13
• Q&A

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BUSINESS
ANALYSIS
FOUNDATION
Lecture 1 - Introduction
CONTENT
01 BA Definition
02 BA Types
03 BA Key Activities
04 BA Knowledge & Skills
05 BA Career Path
06 BA Core Concept Model
CONTENT
01 BA Definition
02 BA Types
03 BA Key Activities
04 BA Knowledge & Skills
05 BA Career Path
06 BA Core Concept Model
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WHAT IS BUSINESS
ANALYSIS?
“Business Analysis is the practice of
enabling change in an
organizational context, by defining
needs and recommending solutions
that deliver value to stakeholders.”
- IIBA
BABOK

Business Analyst is the person who

do the Business Analysis activities.

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CONTENT
01 BA Definition
02 BA Types
03 BA Key Activities
04 BA Knowledge & Skills
05 BA Career Path
06 BA Core Concept Model
AREAS BA WORK

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AREAS BA WORK

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BA TYPES

Hybrid BA IT BA
Job title: Process Analyst, Product Specialist, IT Business Analyst, Product Owner, System
Product Manager, Digital transformation Analyst, UI/UX…
officer…

Non-IT BA

Non-IT BA
Job Title: Strategy Consultant, Business Architecture,
BOM Assistant, Sale – Marketing...

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CONTENT
01 BA Definition
02 BA Types
03 BA Key Activities
04 BA Knowledge & Skills
05 BA Career Path
06 BA Core Concept Model
BA KEY ACTIVITY CYCLE

Validate Information Collection

Validate the end result achieves Identify problems and
the original problem opportunities

Implementation Requirement
Implement or Deploy the Determine and document the
solutions requirements

Evaluation Testing Design

Test the solution to evaluate and Define/ design the solution that
verify the requirements have best achieves the requirements
been met

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CONTENT
01 BA Definition
02 BA Types
03 BA Key Activities
04 BA Knowledge & Skills
05 BA Career Path
06 BA Core Concept Model
WHICH MINDSET DO YOU NEED?
What is the mindset?
By Cambridge Dictionary: a person's way
of thinking and their opinions.

How many types of mindset?

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WHICH ONE DO WE NEED?

Analysis
Business
Technique

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BUSINESS KNOWLEDGE

Business
Acumen

Industry Organization
Knowledge Knowledge

Solution Methodology
Knowledge Knowledge

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BA SKILLS

Critical
Thinking

Problem
Technical
solving

SKILLS

Ethics
and Communication

Behavior

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CONTENT
01 BA Definition
02 BA Types
03 BA Key Activities
04 BA Knowledge & Skills
05 BA Career Path
06 BA Core Concept Model
CHOOSING PRODUCT OR MANUFACTURE

Manufacturing
Product (Inhouse/
Outsourcing)

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BA IN DOMAIN IT/ DIGITAL

Idea Research Design Manufacturing

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SOME BASIC CAREER PATHS

TITLE POSITION

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BUSINESS ANALYSIS REVOLUTION

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WHICH PATH DO YOU WANT?

PROFESSION POSITION
(Expertise) (Management)

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CONTENT
01 BA Definition
02 BA Types
03 BA Key Activities
04 BA Knowledge & Skills
05 BA Career Path
06 BA Core Concept Model
BA CORE
CONCEPT
MODEL
(BACCM)

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BACCM

Change Solution
The act of transformation in response Change Solutions Specific way of satisfying one or more
to a need needs in a context
Improve the performance of Resolving problem faced by
enterprise stakeholders or to make opportunity

Needs BA Contexts
A problem or opportunity to be Needs CORE Contexts Circumstances that influence, are
addressed influenced by, and provide
CONCEPT
Cause the changes by motivate understanding of change
stakeholders to act

Stakeholders Value
Group or individual related to the Stakeholders Value The worth, importance, usefulness of
change, the need or the solution something to a stakeholder within a
context

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IN CLASS PRACTICE Một ông chủ kho hàng yêu cầu 1 cty software: “Tôi
muốn quản lý kho của tôi nhanh và chính xác”.

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HOMEWORK

Case để các bạn áp dụng thực tập sử dụng mô hình:

1. Giả sử trên đời chưa có ví điện tử, hãy sử dụng BACCM để tư duy xem làm sao khai sinh ra sản
phẩm ví?

2. Trong quá trình làm việc, hệ thống quản trị nhân sự của doanh nghiệp đã cũ, nhiều nghiệp vụ
còn làm bằng tay. BACCM sử dụng như thế nào trong trường hợp này.

3. Trong quá trình xử lý các thủ tục cho sinh viên, ban giám hiệu nhà trường đang gặp vấn đề về tài
khoản ngân hàng cho sinh viên. Là một BA, bạn hãy phân tích và đưa ra giải pháp.

4. Áp dụng BACCM để giải quyết vấn đề bạn bị ê sắc

Bài tập cá nhân, buổi 3 chữa bài, nộp bài vào group FB của lớp

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