TERMS OF REFERENCE

(FOR Temporary Appointments)

UNICEF-BCO: TERMS OF REFERENCE (TOR)

Job Title and Level: Monitoring and Data Analyst, NO-A
Section: Planning, Monitoring and Reporting (PMR) Unit
Duration: 364 days
Duty Station: Coxs Bazar, Bangladesh
Reports to: Panning and Monitoring Officer, NO-B, PMR, Cox’s Bazar Field Office
 Background:

Bangladesh continues to host 1,003,394 Rohingya refugees1 from Myanmar in 33 camps in Cox’s Bazar
District and Bhasan Char of Noakhali District, 51 per cent of them children. As part of the Rohingya refugee
relocation plan by the Government of Bangladesh to Bhasan Char, 35,629 refugees have been relocated
to the island as of 31 December 2023. The Rohingya refugee camps are overcrowded and have other
physical challenges that limit refugees' access to education, protection, food, water, shelter, and health
services. This raises risks of mortality, morbidity and protection violations and affects people's well-being,
with women and children continuing to face multiple deprivations and increasing needs. While
humanitarian support has decreased in the past year, refugees remain reliant on significant humanitarian
assistance, particularly to access essential services.

The protracted Rohingya refugee crisis is a major humanitarian emergency with world's largest refugee
settlement. In 2023, UNICEF reached 361,374 Rohingya refugees through multi-sectoral services. UNICEF
has established partnerships with local, national, and international NGOs, as well as relevant government
departments, to facilitate the delivery of interventions and services. However, the highly intensive
humanitarian interventions in Rohingya Refugee Camps and Host communities in Cox’s Bazar have
presented challenges for UNICEF staff in conducting representative samples during regular field visits to
monitor their programme.

In response to these challenges, the UNICEF Cox’s Bazar office has onboarded a TPM services provider to
support this, UNICEF seeks to hire a Monitoring and Data Analyst to enhance coordination between the
Programme Sections and Third-Party Monitors (TPMs) and quality assurance of programme monitoring.

 Purpose of Assignment:

The Monitoring and Data Analyst will provide technical support throughout Cox’s Bazar Field Office
monitoring function. This includes coordination with the UNICEF Programme sections and TPM (Third
Party Monitoring) agency to ensure regular and real-time updates on the quality of services and
infrastructure that Education, Health, Child Protection, Nutrition, SBC and WASH provide to Rohingya
Refugees, Host community and Bhasan Char. This involves developing field monitoring tools, support in
preparing the monitoring plan for TPM, ensure day-to-day communication, quality assurance of the field
monitoring process, review TPM reports and support in data driven inform decisions. The role aims to
enhance coverage and quality of field monitoring and coordination within UNICEF programme.

1
Joint Government of Bangladesh – UNHCR Population Factsheet (as of 30 September 2024)
S/he will also support in work planning process, information management, Humanitarian Performance
Monitoring (HPM), Implementation monitoring and partners’ reporting functions of the Planning
Monitoring and Reporting (PMR) Team of UNICEF Cox's Bazar Field Office (FO).

The purpose of this job is: –

To coordinate between TPM firm and UNICEF Programme sections to ensure effective monitoring of

services and supplies.
 To support the development of field monitoring tools and methodologies.
 To support section in development of monitoring plans in accordance with Field Office
implementation plan (FOIP) and eWP.
 Provide technical support to TPM agency do develop information management systems utilizing
UNICEF corporate system (through INFORM/FMM/eTools etc.)
 To ensure real-time updates on service quality and functionality of facility services across sectors.
 To review and analyse TPM and other Monitoring reports including programme and financial assurance
reports and provide actionable insights.
 To strengthen data-driven decision-making processes within UNICEF’s programme implementation.
 In humanitarian response situations, provide support for a rapid assessment through accurate
information on emergency programme coverage, coordination, and coherence in close collaboration
with partners and in line with the core commitment on children (CCCs).
1. Major duties and responsibilities:

2.1 COORDINATION WITH THE UNICEF PROGRAMME SECTION AND TPM (THIRD PARTY MONITORING) AGENCY:

Support to ensure that Programme sections and TPM collaborated well to prepare a realistic plan
for monitoring activities that will provide real time information to manage the programmes in
Rohingya Refugee, Host community and Bhasan Char area.
Duties & Tasks
- Facilitate the orientation of the TPM team with the program section for better understanding of
the programme of different section in different locations.
- Facilitate collaboration between UNICEF TPM focal and TPM team to develop a comprehensive
work plan for monitoring programme interventions.
- Support TPM team to develop appropriate data collection tools for quality assurance of
interventions, facility, supply and end user monitoring.
- Develop capacity of the TPM team members to develop tools using INFOM platform through
organizing capacity development initiative.
- Facilitate schedule Pre-deployment meetings (virtual / onsite) between the Third-Party Monitoring
team and UNICEF field office staff for preparation of field visit.
- Support TPM team in regular data collection and ensure data quality through regular checking.
- Facilitate to schedule de-brief meeting (virtually / onsite at agreed location) between the TPM and
UNICEF staff on quarterly basis to present highlights of findings.
- Facilitate the data collection of any other assessment through TPM partners as and when
required.

2 ACTIVELY SUPPORT TPM FIRM AND ENSURE THE QUALITY OF COMMISSIONED MONITORING ACTIVITIES:
Duties & Tasks
- Review the work plans, inception report and reporting documents developed by TPM.
- Support to the Systematic learning center monitoring including damage monitoring.
- Facilitate the assessment on teachers and volunteers skills on pedagogy
 - Support in the grade level competency assessment and learners and caregivers’ satisfaction
survey.
- Support in designing the assessment process of Child protection interventions including CBCPC,
Community based Psychosocial support, safe space, Multi-purpose centers, positive parenting,
referral services etc.
- Assist in monitoring the functionality of WASH facilities including Water distribution network,
Latrines, bathing facilities, FSM, Surface water treatment plant, Tube well / hand pump.
- Support in assessing the minimum water quality standards at the source and household.
- Facilitate the community survey to assess the knowledge and practice of hygiene management,
adolescent and women on the menstrual hygiene management.
- Support in the nutrition facility monitoring, supply monitoring, end user monitoring including the
utilization of the anthropometric tools.
- Support TPM to facilitate the effectiveness assessment of different campaign and household
survey of nutrition initiatives.
- Support in the periodic evaluation on the effectiveness, efficiency, relevance and sustainability of
behavior change interventions.
- Support the effectiveness of the AAP mechanism.
- Facilitate any other priority areas required to monitor e.g. PDM (Post Distribution Monitoring),
Rapid Needs assessment, End-user monitoring, Outcome assessment etc
- Ensure the quality of monitoring initiatives commissioned by TPM firms.

3 FACILITATE CAPACITY BUILDING, KNOWLEDGE SHARING AND ADVOCACY:

Duties & Tasks
- Plan and organize workshops/consultation meetings, especially to disseminate TPM findings.
- Provide expert guidance and support in finalizing field monitoring plan, methodology and
sampling, including drafting debriefing reports.
- Engage Porgramme section to gather insights and feedback on proposed monitoring initiatives,
fostering strong partnerships.
- Identify, synthesize and document best practices and lessons learned that are generated from
the TPM initiatives.
- Participate in and ensure sound contributions to knowledge networks and communities of
practice on monitoring related issues.
- Support establishment of knowledge platforms for the programme section, facilitate innovative
mechanisms for dissemination of knowledge from the project, and develop knowledge
resources and products to share with project partners and to support UNICEF’s engagement in
this area.

3. QUALIFICATION and COMPETENCIES (indicates the level of proficiency required for the job.)

EDUCATION & OTHER SKILL:

First university degree (Bachelor’s degree or equivalent) in Anthropology, sociology, social work,
statistics, Economics, development studies or any other discipline from a recognized university

WORK EXPERIENCE:
 Minimum1 year of relevant professional work experience in programme implementation monitoring,
reporting both in development and humanitarian context in UN is preferred.
 Demonstrated analytical writing and presentation skills are desired.
 Exposure to emergency programming, including preparedness planning. Active involvement in a
humanitarian crisis response programme preferred.
 Professional technical knowledge/experience in quantitative, qualitative, mixed methods,
validity/reliability testing of data, data analysis and interpretation, and statistical tools/ methods. Expert
knowledge of research techniques and data collection and analysis methods
 Experience in the use of computers and office software packages (MS Word, Excel, etc.)
 Proficiency in statistical analysis software (R/SPSS/Stata) and data visualization tools (PowerBi).
 Experience in the use of PowerBi and other examples of data analytics and HPM would be an added
advantage.
 Skills in developing analytical presentations derived from multiple qualitative and quantitative data
sources.
 Proven experience in managing contracts and coordinating with third party monitoring (TPM) Agency or
external partners is highly desired.
 Strong and proven ability to aggregate and synthesize research literature and extract key messages and
arguments.

LANGUAGE PROFICIENCY:
Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French,
Russian or Spanish) or a local language is an asset.

COMPETENCIES/SKILLS: UNICEF foundational/functional competencies

Values Core competencies
 Care  Demonstrates Self Awareness and Ethical Awareness
 Respect  Works Collaboratively with others
 Integrity  Builds and Maintains Partnerships
 Trust  Innovates and Embraces Change
 Accountability  Thinks and Acts Strategically
 Sustainability  Drive to achieve impactful results
 Manages ambiguity and complexity

Child Safeguarding Certification

(to be completed by Supervisor of the post)

Child Safeguarding refers to proactive measures taken to limit direct and indirect collateral risks of harm to children, arising
from UNICEF’s work or UNICEF personnel. Effective 01 January 2021, Child Safeguarding Certification is required for
all recruitments.

1.Is this position considered as "elevated risk role" from a child safeguarding perspective?* ☐ Yes ☒ No
If yes, check all that apply below.

2a. Is this a Direct* contact role? ☐ Yes ☒ No

2b. If yes, in a typical month, will the post incumbent spend more than 5 hours of direct
interpersonal contact with children, or work in their immediate physical proximity, with ☐ Yes ☒ No
limited supervision by a more senior member of personnel.
 *“Direct” contact that is either face-to-face, or by remote communicate, but it does not include
communication that is moderated and relayed by another person.

3a. Is this a Child data role? *: ☐ Yes ☒ No

3b. If yes, in a typical month, will the incumbent spend more than 5 hours manipulating or
transmitting personal-identifiable information of children (names, national ID, location ☐ Yes ☒ No
data, photos)

* “Personally-identifiable information”, in this context, means any information relating to a child

who can be identified, directly or indirectly, by an identifier like a name, ID number, location data,
photograph, etc. This is a “child data role”.

4. Is this a Safeguarding response role* ☐ Yes ☒ No

*Representative; Deputy representative; Chief of Field Office; the most senior Child Protection role
in the office; any focal point that the office designated for Child Safeguarding; Investigator (Office of
Internal Audit and Investigations

5. Is this an Assessed risk role*? ☐ Yes ☒ No

*The incumbent will engage with particularly vulnerable children1; or Measures to manage other
safeguarding risks are considered unlikely to be effective2.

1
Common sources or signals of additional vulnerability may include but are not limited to: age of the child (very young children); disability of the
child; criminal victimization of the child; children who committed offences; harmful conduct by the children to themselves or others; lack of adequate
parental care of the children; exposure of the children to domestic violence; a humanitarian context; a migrant (refugee/asylum-seeking/IDP) context.
No ‘baseline’ vulnerability will be set. Hiring Managers will need to use judgment, taking into consideration the implications that follow from an
assessed risk role (additional vetting scrutiny, training).
2
i.e. the role-risk will be compounded by other residual risks.