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APPLICATION OVERVIEW DOCUMENT
"Smart Campus Navigation System"
Congratulations on completing your application definition! This document presents a summary overview of your
application as defined in the Pega platform. It encapsulates the key elements of your application's design,
highlighting its core functionalities and overall structure.
Please note that this is a high-level view and does not include granular details like data models or sample data. It's an ideal resource
for a quick reference, facilitating discussions among team members and stakeholders, and for guiding strategic decisions in your
application development process.
Blueprint ID: BP-90284
Application Context
Organization name Industry Language
student Other English
Application purpose
"Smart Campus Navigation System"
Functional description
Design a blueprint for a smart campus navigation system that provides turn-by-turn directions, maps, and accessibility features to
help students, faculty, and visitors navigate the campus easily.
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Case Types
Navigation Request
Navigation Request
Capture Information Process Request Navigate Campus Monitor Progress
Collect User Details Assign Navigation Specialist Calculate Route Track Location
Verify Destination Check Accessibility Send Route Details Provide Updates
Requirements
Retrieve Campus Map Assist User Check Delays
Approve Route
Notify User
Complete Request
Confirm Arrival
Collect Feedback
Update Request Status
Field Name Description Type Primary
Case ID Unique identifier for this individual case instance Text
Case Label Label for this individual case instance Text
Current Location The current location of the requester on the campus. Text
Destination Location The destination location to which the requester needs navigation guidance. Text
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Field Name Description Type Primary
Request ID The unique identifier for the navigation request. Text
Requester Name The name of the requester who is seeking navigation assistance. Text
Urgency Priority/urgency of the case Decimal
Work Status Work status of the case Text
Accessibility Required Indicates whether the requester requires accessibility features in the navigation guidance. Boolean
Created by User that created the case Text
Created date/time Date/time case was created DateTime
Description Description for this individual case instance Text
Request Date and Time The date and time when the navigation request was submitted. DateTime
Request Status The status of the navigation request (e.g., pending, in progress, completed, canceled, etc.). Text
Requester Comments Any additional notes or comments provided by the requester regarding the navigation… Text
Requester Email The email address of the requester for communication regarding the navigation request. Text
Requester Phone… The phone number of the requester for communication regarding the navigation request. Text
Resolved by User that resolved the case Text
Resolved date/time Date/time case was resolved DateTime
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Accessibility Assistance
Accessibility Assistance
Capture Information Assess Requirements Implement Solutions Monitor Usage
Retrieve User Details Retrieve Accessibility Needs Retrieve Campus Map Track User Engagement
Verify Accessibility Need Assess Special Plan Navigation Route Evaluate User Feedback
Accommodations
Assign Accessibility Liaison Deploy Accessibility Features Address Improvement Areas
Approve Accommodations
Notify Accessibility Team Notify User Notify Administrators
Assign Accessibility Resources
Close Case
Verify Resolution
Confirm Closure
Notify User
Field Name Description Type Primary
Case ID Unique identifier for this individual case instance Text
Case Label Label for this individual case instance Text
Request Description Description of the accessibility assistance request Text
Requester Contact Contact information of the person requesting accessibility assistance Text
Requester Name Name of the person requesting accessibility assistance Text
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Field Name Description Type Primary
Urgency Priority/urgency of the case Decimal
Work Status Work status of the case Text
Assigned Staff Member Assigned staff member responsible for addressing the accessibility assistance request Text
Assistance Type Type of assistance needed, e.g., wheelchair access, visual impairment assistance Text
Created by User that created the case Text
Created date/time Date/time case was created DateTime
Description Description for this individual case instance Text
Location Location on campus where the accessibility assistance is needed Text
Related Resources Link to any relevant documents or resources related to the accessibility assistance request URL
Request Status Status of the accessibility assistance request, e.g., pending, in progress, completed Text
Request Submission Date Date and time the accessibility assistance request was submitted DateTime
Resolved by User that resolved the case Text
Resolved date/time Date/time case was resolved DateTime
Urgent Request Indicates whether the assistance request is urgent Boolean
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Event Coordination
Event Coordination
Capture Information Plan Logistics Execute Plan Review Results
Collect Event Requirements Coordinate Audio-Visual Setup Set Up Event Venue Gather Event Feedback
Is Event Date Set? Arrange Catering Services Send Event Reminders Was Event Successful?
Identify Venue Options Is Security Clearance Manage On-Site Registration Generate Event Report
Required?
Is Venue Available? Is Event Feedback Collected?
Confirm Guest Speaker
Availability
Conclude Event
Obtain Event Feedback
Approval
Send Thank You Notes
Close Event Documentation
Field Name Description Type Primary
Case ID Unique identifier for this individual case instance Text
Case Label Label for this individual case instance Text
End Date and Time The date and time when the event is scheduled to end. DateTime
Event Description A detailed description of the event, including its purpose, activities, and any special… Text
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Field Name Description Type Primary
Event Name The name of the event being coordinated. Text
Start Date and Time The date and time when the event is scheduled to start. DateTime
Urgency Priority/urgency of the case Decimal
Work Status Work status of the case Text
Additional… Any additional notes or comments related to the event coordination process. Text
Created by User that created the case Text
Created date/time Date/time case was created DateTime
Description Description for this individual case instance Text
Event Coordinator The main contact person responsible for coordinating the event. Text
Event Location The location where the event is to be held. Text
Guest List The list of invited speakers, performers, or guests for the event. Text
Resolved by User that resolved the case Text
Resolved date/time Date/time case was resolved DateTime
Special… Any special equipment, setup, or technical requirements for the event. Text
Sponsor List The list of sponsors or partners associated with the event. Text
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Maintenance Request
Maintenance Request
Capture Request Evaluate Request Perform Maintenance Quality Check
Assign Maintenance Category Assign Maintenance Assign Work Schedule Assign Quality Inspection
Personnel
Collect Location Details Retrieve Maintenance Is Maintenance Satisfactory
Review Maintenance Details Instructions
Validate Urgency Is Re-work Needed
Is Part Replacement Needed Is Task Completed
Is Additional Information Notify Quality Inspection
Required Is Specialized Skill Required Notify Maintenance Result
Completion
Notify Request Notify Maintenance
Acknowledgement Assignment
Close Request
Approve Maintenance
Completion
Is Customer Satisfaction
Update Maintenance Records
Notify Request Closure
Field Name Description Type Primary
Case ID Unique identifier for this individual case instance Text
Case Label Label for this individual case instance Text
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Field Name Description Type Primary
Contact Information Contact information of the person requesting maintenance Text
Detailed Description Detailed description of the maintenance request Text
Location Location of the maintenance request on campus Text
Maintenance Issue Description of the maintenance issue Text
Submission Date Date and time when the maintenance request was submitted DateTime
Urgency Priority/urgency of the case Decimal
Work Status Work status of the case Text
Assigned Staff/Department Assigned staff or department responsible for the maintenance request Text
Building/Room Number Specific building or room number for the maintenance request Text
Comments Additional notes or comments regarding the maintenance request Text
Created by User that created the case Text
Created date/time Date/time case was created DateTime
Description Description for this individual case instance Text
Maintenance Type Type of maintenance issue (e.g., electrical, plumbing, HVAC) Text
Resolved by User that resolved the case Text
Resolved date/time Date/time case was resolved DateTime
Urgent Issue Flag indicating whether the maintenance issue is urgent Boolean
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Emergency Response
Emergency Response
Capture Information Assess Situation Response Coordination Emergency Resolution
Collect Incident Details Assess Threat Level Allocate First Responders Verify Emergency Resolved
Identify Location Is Evacuation Needed? Notify Campus Security Update Incident Log
Is Emergency Life- Are Special Resources Alert Campus Community
Threatening? Required?
Is Emergency Medical? Retrieve Campus Map
Is Emergency Security-
Related?
Documentation and Review
Document Response Actions
Conduct Post-Emergency
Review
Approve Emergency Response
Report
Field Name Description Type Primary
Case ID Unique identifier for this individual case instance Text
Case Label Label for this individual case instance Text
Incident Description Description of the emergency incident Text
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Field Name Description Type Primary
Incident Location Location of the emergency incident Text
Urgency Priority/urgency of the case Decimal
Work Status Work status of the case Text
Created by User that created the case Text
Created date/time Date/time case was created DateTime
Description Description for this individual case instance Text
Emergency Services Dispatched Flag to indicate if emergency services have been dispatched Boolean
Follow-up Actions Follow-up actions or measures planned after resolving the emergency incident Text
Incident Type Nature and type of the emergency incident Text
Involved Parties Details of the individuals or groups involved in the emergency incident Text
Related Documents Link to any related documents or media regarding the emergency incident URL
Reported Date Time Date and time when the emergency incident was reported DateTime
Reporter Contact Contact information of the person reporting the emergency Text
Resolved by User that resolved the case Text
Resolved date/time Date/time case was resolved DateTime
Response Actions Actions taken or in progress to address the emergency incident Text
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Live Data
Building
Represents the Building Data Object and holds attributes like Name, Location, Accessibility features, and Floor plans. It is ideally
connecting to the Campus Facilities Management System for real-time updates and the Campus Map API for location-based services.
Campus Location
Represents the Campus Location Data Object and holds attributes like Name, Latitude, Longitude, and Address. It is ideally
connecting to the Geographic Information System (GIS) for spatial data management and the Campus Database for location-based
services.
Point of Interest
Represents the Point of Interest Data Object and holds attributes like Name, Category, Description, and Location. It is ideally
connecting to the Campus Directory for real-time updates and the Navigation Services API for turn-by-turn directions.
Campus Route
Represents the Campus Route Data Object and holds attributes like Start Location, End Location, Waypoints, and Distance. It is
ideally connecting to the Campus Map API for route planning and the Navigation Services API for turn-by-turn directions.
Accessibility Feature
Represents the Accessibility Feature Data Object and holds attributes like Location, Type, Description, and Availability. It is ideally
connecting to the Campus Facilities Management System for real-time updates and the Accessibility Services API for accessibility
features.
Campus Event
Represents the Campus Event Data Object and holds attributes like Name, Date, Location, and Description. It is ideally connecting to
the Campus Calendar System for event updates and the Notification Services for event notifications.
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Personas
Student Navigator
The student who needs to find their way around the campus, locate classrooms, and access campus facilities.
Faculty Navigator
The faculty member who requires directions to various campus buildings, lecture halls, and meeting rooms.
Visitor Navigator
The campus visitor looking for guidance to find specific departments, parking areas, and visitor centers.
Campus Administrator
The campus administrator responsible for updating and maintaining the accuracy of campus maps, building locations, and
accessibility information.
By utilizing this file, you agree that the file and the contents are confidential and are provided solely for use with Pegasystems applications and products. Information in this file
may have been generated by artificial intelligence and should be validated by a human prior to use. This file is provided as is. ©2024 Pegasystems Inc.
©2024 Pegasystems Inc.
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