Ethical and Professional Practice in I.T.
Exam Solutions
Q1:
Professional practices in information technology (IT) are guided by a combination of moral
principles, ethical considerations, and legal regulations. In line with this assertion, below
are discussions on the key principles:
A) Morality in I.T.:
Morality in IT refers to the principles concerning the distinction between right and wrong
behavior. It involves respecting users’ privacy, avoiding plagiarism, and ensuring fairness in
decision-making.
B) Ethics in I.T.:
Ethics in IT pertains to a set of guidelines and rules that govern professional behavior. This
includes honesty, confidentiality, integrity, and adherence to professional codes of conduct.
C) Laws in I.T.:
Laws in IT are legal standards enacted to regulate activities in the digital space. Examples
include data protection laws, intellectual property rights, and cybercrime laws.
Q2: What are the obligations of I.T. Professionals?
1. Ensuring data security and privacy.
2. Upholding ethical principles in all professional activities.
3. Providing accurate and reliable solutions.
4. Continuous learning to stay updated with technological advancements.
5. Avoiding conflicts of interest and maintaining impartiality.
6. Respecting intellectual property rights.
Q3:
A) Meaning of Professional Body:
A professional body is an organization established to oversee and regulate the practices of
professionals within a particular field. It ensures adherence to ethical standards and
promotes continuous professional development.
B) Brief Notes on Professional Bodies:
1. **CPN (Computer Professionals Registration Council of Nigeria):** Regulates the IT
profession in Nigeria by ensuring standards and professional certifications.
2. **NCS (Nigeria Computer Society):** Focuses on advancing computing, IT, and
telecommunications through research and advocacy.
3. **ITAN (Information Technology Association of Nigeria):** Promotes the growth of IT
businesses and facilitates technology adoption in Nigeria.
4. **ISPON (Institute of Software Practitioners of Nigeria):** Advocates for software
development and standardization within the country.
Q4:
A) Why is a group important in I.T.?:
Groups are important in IT as they foster collaboration, innovation, and efficient problem-
solving. They bring together diverse skills, enabling the accomplishment of complex
projects.
B) Stages of Group Development:
1. **Forming:** Team members come together and establish goals.
2. **Storming:** Members address conflicts and align expectations.
3. **Norming:** The group develops cohesion and trust.
4. **Performing:** The team operates effectively to achieve objectives.
5. **Adjourning:** The group disbands after project completion.
Q5:
A) Five Sanctions for Violating the Code of Ethics in IT:
1. Revocation of professional licenses.
2. Suspension from professional bodies.
3. Financial penalties or fines.
4. Legal prosecution or imprisonment.
5. Public reprimand or loss of reputation.
B) Understanding Internet Law:
Internet law, also known as cyber law, refers to the legal principles that govern online
activities. It includes regulations on data privacy, intellectual property, cybersecurity, e-
commerce, and cybercrime.
Q6:
A) Concept of Quality Management in I.T.:
Quality management in IT refers to the processes and methodologies employed to ensure
that IT products and services meet customer expectations and regulatory standards. It
focuses on continuous improvement, defect prevention, and delivering value.
B) Quality Management Principles in ISO 9001:
1. Customer focus.
2. Leadership commitment.
3. Engagement of people.
4. Process approach.
5. Continuous improvement.
6. Evidence-based decision-making.
7. Relationship management.