12th | BST | CH -6 | CASE STUDY – 01 suffered with low morale.

The scene forty years back was

different when the company used to be the number one
STAFFING brand in its segment.
Case Study - 01 In a leading manufacturing company (a) Which function of management doesn’t seem to be
there was a meeting regarding the importance of a working well for the company in the above case?
function of management which was very much required (b) Identify the different benefits, associated with the
in meeting the growing needs of good employees and proper utilisation of this function, the company would
solving complicated issues related with human behaviour have enjoyed if everything had worked in its favour.
at the workplace. They also discussed about the most
important resource of an organization. Case Study – 05 ‘Seven Colours’ is a progressive
(a) Which function of management is indicated here in company with a very good HR record. Recently it created
the above case? a pool of prospective candidates for jobs to be given in
(b) Give one advantage of this function. various departments. The company is always willing to
(c) Which most important resource of an organization complete its HR duties properly. Various job positions
is indicated here? exist in the company. The company makes it compulsory
for the HR department to prepare job descriptions so that
Case Study – 02 Alpha Enterprises is a company necessary information about the jobs could be created.
manufacturing water geyser. The company has a For its decent HR practices the company has won several
functional structure with four main functions— awards. It knows that the most important asset of an
Production, Marketing, Finance and Human Resource. As organisation is its image and to protect it the company
the demand for the product grew, the company decided to should always be ready to do extra efforts. Last year
hire more employees. when a few groups filed a complaint against the company
Identify the concept which will help the Human it made great efforts to fight legally and came out
Resource Manager in deciding the actual number of victorious. It has a very good set up to promote the
persons required in each department. interests of the employees. In order to give them a
familiar environment the company promotes various
Case Study – 03 Bhagwati Enterprises is a company informal organisations and proper celebration of all
engaged in the marketing of air- conditioners of a famous festivals. It is very responsive towards its workers and
brand. The company has a functional structure with four always attends to their problems. There is a special cell in
main functions — Purchase, Sales, Finance and Staffing. the HR department which is very responsive to the
As the demand for the product grew, the company complaints made by the employees regardless of the level
decided to recruit more employees. at which they work. Recently a national newspaper made
Identify the concept which will help the Human a very favourite mentioning of the absence of strikes in
Resource Manager to find out the number and type of the company as the management-labour relations are very
personnel available so that he could decide and recruit good and a lot of importance is given to the demands of
the required number of persons for each department. the labour unions. A very peaceful environment exists in
the organisation.
Case Study – 04 Pluto Utensils is a very old In the above case there are highlighted various duties
manufacturing company. Recently it was found by the of the HR department. Identify them.
management that the employees who were working in the
organisation were lethargic with limited skills. The Case Study – 06 Mr. Naresh recently completed his
management compared its organisation with that of others M.B.A. from one of the Indian Institutes of Management
and found a huge difference. When a proper analysis of in Human Resource Management. He has been appointed
job positions and their occupants was done it was found as Human Resource Manager in a Truck Manufacturing
that many of them were not working at places suitable to Company. The company has 1,500 employees and has an
them. This increased the worry of the management. The expansion plan in hand that may require additional 500
organisation had already spent five decades in the persons for various types of jobs. Mr. Naresh has been
industry and was worried about the successful given the complete charge of the company’s Human
continuation of business which required capable future Resource Department.
managers, but the current employees were not much List out the specialised activities that Mr. Naresh is
capable. The company had recently suffered huge losses. supposed to perform as the Human Resource
It was running out of budget. To add to its problems the Manager of the company.
number of employees was more than required so the
company had to bear additional cost. It is said that one
bad thing leads to another. This came true for the
company when there was some negative reporting about
its HR practices in a daily newspaper where it was
mentioned that the employees were not satisfied and
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Case Study – 07 Aditya Rubbers is thinking of knowing (a) In the above case which type of recruitment is
the worth of its employees, but it is unable to do so yet. attempted by the principal of ‘Amazing Kids’?
The firm now has decided to include a step in its staffing (b) Which limitation is discussed in the last part of
process through which it can judge the performance of its first paragraph of the case?
employees. (c) Identify the two external sources of recruitment
(a) Name the step the organisation will include. involved by the second school in the
(b) Name two more other steps in the staffing process above case.
which precede this step.
Case Study – 10 Anjana chemicals is looking for
Case Study – 08 Company A requires new employees. qualified and talented people to apply for vacant jobs in
For this the company has started making efforts. The the organisation. With the passage of time the
financial condition of the company is not very good but organisation has learned a lot with its experience. It
the requirement of employees at key positions is required. knows when it goes for final selection of candidates, if
Company B doesn’t want too much complication in the will have to
process of selection and placement. It wants to keep the design different tests. They want to test the employees on
process simple. The targets of production are already very the basis of their learning and decision-making ability.
demanding for the top management. They want a way The company wants to ensure proper testing of the
where their least efforts are required to form the required recruited candidates. After this the candidates will be
taskforce to be involved for special projects. Company C judged on the basis of in-depth formal conversation.
is struggling with lack of balance in the composition of After the selection the candidates are placed and trained.
its workforce. There are certain departments in which the Employees have to be trained on the equipment they will
number of employees is surplus whereas there are certain be using but this training will take place away from the
departments in which there is shortage of required workplace.
number of employees. (a) Which type of recruitment should the company
(a) How can Company A solve its problem? depend upon?
(b) Which type of recruitment will be good for (b) Which type of test should be conducted done by
Company B? the organisation to suit their need?
(c) What do you think could be the solution for (c) Which stage in the selection process is highlighted
Company C? after the written test?
(d) What type of training is given to the candidates?
Case Study – 09 In ‘Amazing Kids’ which is a school of
reputation the principal has decided to improve the
performance of teachers through proper motivation. He
has planned to promote some of the good performing
teachers to the post of supervisors in their respective
wings. The adjoining school after knowing this decides to
do the same but the school is new and there is no scope of
filling the higher slots with the teachers of the school as
all of them are new too.
This school then goes for external sources of recruitment
for which two sources are checked:
1. They approach a government office for this
purpose. Here in this government agency link
between job seekers and employers is matched
and people who are unemployed get registered
for skilled as well as unskilled jobs.
2. They check the data of people who applied for
the jobs of teachers but were unable to
98 44 Business Studies—Case Studies Tapan
Pathak make it. There was a chance that these
people could be easily recruited since they were
interested in the jobs last year.
A friend of the principal of ‘Amazing Kids’ is a factory
owner. He told him that finding workers for his factory is
easy as he generally requires unskilled labour. Daily
notification is put outside the factory building and people
apply and get selected on spot.

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