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QUESTION BANK 6
STAFFING
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1 MARK QUESTIONS
1 What is meant by workload analysis and workforce analysis?
2. What do you mean by manpower planning?
3. What is induction training?
4. What is an aptitude test?
5. What is the basic difference between on the job training and off the job training?
6. Give any one advantage of internal sources of recruitment. (2010)
7. Name the method of training in which the trainee works directly with a senior manager
and the manager takes full responsibility of the trainee. (2010)
8. Give any one advantage of external sources of recruitment.(2010)
9. Name the method of training when trainee learns under the guidance of a master worker.
(2010)
10. Give the meaning of orientation as a step in staffing (2012)
11. What is estimating man power requirements as a step in the process of staffing? (2012)
12. Define Recruitment. (2013)
13. ‘Recruitment is one of the specialized activities performed by human resource
management. Mention any two other specialized activities of human resource
management. (2014)
14. Why do employees become lethargic when the organization uses internal sources of
Recruitment? (2014)
15. Alpha Enterprises is a company manufacturing water geysers. The company has a
functional structure with four main functions-Production, Marketing, Finance and
Human Resource. As the demand for the product grew, the company decided to hire
more employees. Identify the concept which will help the Human Resource Manager in
deciding the actual number of persons required in each department.
16. Why is ‘employment interview’ conducted in the process of selection? (2017)
17. Why is ‘aptitude test’ conducted in the process of selection?
18. Define ‘Workforce Analysis’.
OR
Define ‘Selection’. (2019)
19. Biru Nandan, Chairman of Lalit group of companies founded ‘Biru University’ for
undergraduate and postgraduate courses in diverse disciplines. The Information
Technology department of the ‘Lalit Power Ltd.’ had a few vacancies related to Cyber
Security. The Human Resource Department of the Company decided to recruit fresh
engineering graduates from ‘Biru University’ for the same. Identify the type of source of
recruitment. (2019)
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3 MARK QUESTIONS
20. Enumerate any two objectives of Human Resource Management.
21. What are the aspects of Staffing?
22. Explain the internal sources of recruitment.
23. Distinguish between selection and recruitment based on aim and nature
24. How are training, education and development different from each other?
25. Why is staffing considered an important function of management in all types of
organizations? State any three reasons. (2011)
26. Why is training important for an organization? State any three reasons. (2012)
27. Define training and development. (2012)
28. Give an example of ‘Employee Recognition Programmes’ as a non-financial incentive.
(2014)
29. Joseph Bros is a firm manufacturing jute lampshades. It uses leftover jute pieces from
various jute factories to manufacture economical lampshades which are supplied to
various hotels in nearby towns. It employs men and women from nearby villages as
workers for creating good lampshade designs. Joseph Bros is not able to meet its targets.
Namish, the supervisor of the company, was told to analyse the reasons for the poor
performance. Namish found the following problems and suggested certain solutions in
the working of the business. The number of workers employed was less than what was
required for the work. As a result, the existing workers were overburdened. The firm
decided to search for new workers and it asked the present employees to introduce
candidates or recommend their friends and relatives to the firm. This enabled the firm to
‘put people to jobs’ and assured the attainment of objectives according to plans.
i) Identify the function of management being performed by the firm in the above
situation.
ii) Name the concept and its source used by the firm to attract more workers for the firm.
(2016 Sample Paper)
30. Aakansha, Nikita and Parishma are the owners of a handicraft unit in the urban area of
Dibrugarh in Assam, which is involved in the manufacturing and marketing of Sital Pati,
traditional mats and Jappi (the traditional headgear). They decided to shift this
manufacturing unit to a rural area with an objective of reducing the cost and providing
job opportunities to the locals. They followed the functional structure in this organisation
with a view to increasing managerial and operational efficiency. They assessed and
analysed the type and number of employees required, keeping in mind that they had to
encourage the women and the people with special needs belonging to the rural area.
State the next three steps that they will have to undertake for obtaining a satisfied
workforce for their handicraft unit. (2016 Sample Paper)
31. State the steps in the selection procedure, after the employment interview and before the
job offer. (2018)

4-5 MARK QUESTIONS

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32. 'Staffing is a part of Human Resource Management’. Explain.

33. Staffing has evolved over the years. Comment.
34. Explain any two internal sources of recruitment.
35. Discuss the advantages of recruiting internally.
36. What are the limitations of internal sources of recruitment?
37. Which are the important tests that can be used for the recruitment of employees?
38. How has Human Resource management evolved over time?
39. State any four reasons why training is required for employees. (2008)
40. ‘Some learning opportunities are designed and delivered to improve skills and abilities of
employees whereas some other are designed to help in the growth of individuals in all
respects.’ Identify and explain the two concepts explained above. (2009)
41. “Internal sources of recruitment are better than external sources of recruitment.”
Explain any five reasons in support of this statement. (2011)
42. Nishant, the director of a garments company, is planning to manufacture bags for the
utilization of waste material from one of his garment units. He has decided that his
manufacturing unit will be set up in a rural area of Orissa where people have very few job
opportunities and labour is available at very low rates. He has also thought of giving
equal opportunities to men and women. For this he wants four different heads for Sales,
Accounts, Purchase and Production. He gives an advertisement and short lists ten
candidates per post after conducting different selection tests.
i) Identify and state the next three steps for choosing the best candidate out of the
candidates shortlisted. (2013)
43. The workers of ‘Vyam Ltd.’ are unable to work on new and hi-tech machines imported
by the company to fulfill the increased demand. Therefore, the workers are seeking extra
guidance from the supervisor. The supervisor is overburdened with the frequent calls of
workers. Suggest how the supervisor by increasing the skills and knowledge of workers
can make them handle their work independently? Also, state any three benefits that the
workers will derive by the decision of the supervisor. (2015)
44. Zenith Ltd. is a highly reputed company and many people wanted to join this company.
The employees of this organisation are very happy and they discuss how they came in
contact with this organisation. Aman said that he was introduced by the present Sales
Manager, Mr. John. Benu said that he had applied through the newspaper and was
appointed as the H.R. Manager. Vaibhav said that he was neither related to any employee
of the organisation nor was there any advertisement in the newspaper, even then, he was
directly called from IIM Ahmedabad from where he was about to complete his MBA.
i) The above discussion is indicating an important function of management. Name the
function of management.
ii) The management function identified in part (1) follows a particular process. Explain
the step of this process which is being discussed in the above paragraph. (2015
Sample Paper)
45. Explain briefly ‘transfers and ‘promotions’ as internal sources of recruitment. (2017)
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46. Human Resource Management includes many specialized activities and duties which the
human resource personnel must perform. In the light of this statement, explain any four
such duties performed by Human Resource Manager. (2017 Sample Paper)
47. Nisha Sethi was working as a Human Resource Manager in a famous consultancy firm,
KLI Global Services. Her job included preparing job descriptions, recruitment,
developing compensation and incentive plans and facilitating employee learning. They
had entered into alliances with institutes to ensure continuous learning of their
employees. With the jobs becoming more and more complex, KLI Global Services
invested large amounts of money in making the employees learn the skills necessary to
complete the jobs. State, by giving any five points, how this investment is likely to
benefit the organization. (2019)

6 MARKS QUESTIONS
48. Distinguish between training and development. (1998, 2000, 2003, 2004)
49. What is meant by ‘Selection? ’Explain any five steps involved in the process of selection
of employees? (2007,2005)
50. How are candidates short listed through preliminary and selection interviews?
51. How does training benefit the employer and the employee ?
52. Mr. Vijay, a newly appointed personnel manager is of the view that there is no benefit in
training the workers. Do you agree with his views ? Give reasons in support of your
answer.
53. Explain the objectives/need/importance of training. (2003, 2000, 2004)
54. Explain two merits and two demerits of on-job training. When is it most suitable?
55. Explain the different methods of on-job/off job training.. (NCERT)
56. Mr. Bhim Rajanwala is working as a personnel manager in a company in Delhi. Although
he is not well educated, he is an experienced person. Before this, he has worked on this
post in two large companies. His intention is always in promoting an efficient employee
to a higher post and in demoting inefficient one to a lower vacant post.
i) State on what source of recruitment is Mr. Rajanwala concentrating.
ii) What are the benefits of which the company is depriving itself by using this source?
57. Your school has vacancies for teachers. The eligible staff had already been promoted to
some posts. Still some vacancies are left. Explain any four sources of recruitment you
will use for filling up the vacancies.
58. Filling vacancies from within the organization has some advantages as well as
limitations. Explain any three such advantages and any three limitations.(2008)
59. Which function of management helps in obtaining right people and putting them on the
right jobs. Explain any five points of importance of this function.(2008)
60. “Staffing is an important function of management in all organizations’. Why? Explain
any four reasons. (2009)
61. What is meant by Recruitment? Explain any four external sources of recruitment? (2007,
2009)
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62. Explain the process of staffing. (2010)

63. Sahil, the director of a garments company, is planning to manufacture bags for the
utilisation of waste material from one of his garments unit. He decided that this
manufacturing unit will be set up in a rural area of Odisha, where people have less job
opportunities and labour is available at a very low rate. He also thought of giving equal
opportunities to men and women.
For this, he selected S. Chatterjee, Inderjeet Kaur, Aslam and Sarabjeet as heads of sales,
accounts, purchase and production departments.
(i) Identify and state the next two steps that Sahil has to follow in the staffing process
after selecting the above heads. (2013)
64. Manu, a chief manager in a company using highly sophisticated machines and equipment
wants that every employee should be fully trained before using the machines. Suggest
and describe the best method of training Manu can use for training the employees. (2012)
65. Ashish, the Marketing Head, Raman, the Assistant Manager and Jyoti, the Human
Resource Manager of Senor Enterprises Ltd. decided to leave the company.
The Chief Executive Officer of the company called Jyoti, the Human Resource Manager
and requested her to fill up the vacancies before leaving the organisation. Informing that
her subordinate Miss Alka Pandit was very competent and trustworthy, Jyoti suggested
that if she could be moved up in the hierarchy, she would do the needful. The Chief
Executive Officer agreecs for the same. Miss Alka Pandit contacted Keith Recruiters who
advertised for the post of marketing head for Senor Enterprises Ltd. They were able to
recruit a suitable candidate for the company. Raman’s vacancy was filled up by screening
the database of unsolicited applications lying in the office.
i) Name the internal/external sources of recruitment used by Senor Enterprises Ltd. to
fill up the above stated vacancies.
ii) Also state any one merit of each of the above identified source of recruitment.
(2016)
66. ‘Moga Industries Ltd.’ approached a well established university in the city of Madurai to
recruit qualifies personnel for various technical and professional jobs. They selected
Tanya, Ritu, Garima and Chetan for various vacancies in the organization.
After the selection and placement, ‘Moga Industries Ltd.’ felt the need to increase the
skills and abilities, and the development of positive attitude of the employees to perform
their specific jobs better. The company also realized that learning new skills would
improve the job performance of the employees. Hence, the company decided to take
action for the same.
i) Name the step of the staffing process regarding which the company decided to
take action.
ii) State the benefits of the action to ‘Moga Industries Ltd.’ (2018)
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