Which of the following ways help to overcome barriers to effective communication?
a. Use simple language
b. Take help of a translator to overcome differences in language
c. Use visuals
d. All of the above
Beth needs to apply leave at work? Which method of communication will she use?
a. E-mail
b. Poster
c. Newsletter
d. Blog
We can show our happiness or sadness to others by our ____
a. Facial Expressions
b. Postures
c. Touch
d. None of the above
Advantages of verbal communication.
a. Easy and Quick
b. Quick response
c. Exchange ideas
d. All of the above
What are the types of words we should use for verbal communication?
a. Acronyms
b. Simple
c. Technical
d. Jargons
Which of the following is the method of communication?
a. Face to Face
b. E-mail
c. Notices/Posters
d. All of the above
_________ is the receiver’s acknowledgement and response to the message.
a. Feedback
b. Back feed
c. Feed
d. Information
Which of the following is not the form of Written Communication?
a. Email
b. Letter
c. Mobile
d. Blog
Communication in which more than two people are involved and each participant can
interact with each other is an example of ___________
a. Public Communication
b. Small Group Communication
c. Written Communication
d. Interpersonal Communication
Which of the following method is used to communicate when the same message has to
go out to a large group of people?
a. Face to Face
b. E-mail
c. Notices/Posters
d. Business Meetings
The inability to communicate using a language is known as _____________
a. Physical Barrier
b. Linguistic Barrier
c. Interpersonal Barrier
d. intrapersonal barrier
The word ‘Communication’ comes from the Latin word commūnicāre, which indicates
_______
a. to share
b. to know
c. to give
d. to follow
Which of the following method is used to communicate quickly with one or many
individuals in various locations?
a. Face to Face
b. E-mail
c. Notices/Posters
d. Business Meetings
Speaking with the appropriate tone and volume is known as ___________.
a. Paralanguage
b. Space
c. Gestures
d. Posture
____ includes sounds, words, language, and speech.
a. Verbal communication
b. Non-Verbal communication
c. Both of the above
d. None of the above
Which of the following skills is important to communicate properly?
a. Reading
b. Writing
c. Speaking
d. All of the above
Visual Communication involves interchanging messages only through ____________
a. Images
b. Actions
c. Body Language
d. Postures
Two friends discussing about homework is an example of _______
a. Interpersonal Communication
b. Written Communication
c. Small Group Communication
d. Public Communication
Which of the following transmits/sending the message through one medium or another?
a. Receiver
b. Listener
c. Sender
d. None of the above
Communication is defined as the ______________exchange of information, or the
giving and receiving of information.
a. two-way communication
b. one-way communication
c. no way communication
d. three-way communication
The message we communicate to others without using ___________ is known as non-
verbal communication.
a. Words
b. Body Sign
c. Facial Expression
d. All of the above
The ___________ conveys the message to the sender in the form of feedback to
complete the communication cycle.
a. Sender
b. Environment
c. Receiver
d. Circumstances
NAME*
Mugo Damaris Wanjiku
Which of these are ways to overcome language barriers?
a. Respecting each other’s differences
b. Using a translator
c. Not communicating at all
d. Using your own language for comfort
_________ is the ability of the brain to interpret what we see with our eyes.
a. Past Experience
b. Prejudice
c. Visual Perception
d. Discrimination
When we greet someone by raising/waving hand, then we are communicating by non
verbal method using ___________
a. Eye contact
b. Expressions
c. Gestures
d. None of the above
Which of the following is not the 6Cs principle of communication?
a. Concrete
b. Coherent
c. Complete
d. Compare
Which of the following forms of non – verbal communication at work is not acceptable?
a. Firmly shaking hands
b. Putting an arm around the shoulder of a coworker
c. With smile looking at the speaker
d. All of the above
Walking with a straight body posture shows _______
a. Happiness
b. Angerness
c. Nervousness
d. Confidence
In which of the following method of communication, body language can be seen?
a. Face to Face
b. Email
c. Blog
d. Posters
Choosing the right method of communication depends on _________
a. Target audience
b. Costs
c. Urgency/Priority
d. All of the above
_________ is one of the most effective and commonly used way of communicating.
a. Reading
b. Writing
c. Speaking
d. Listening
A good speaker is one who can __________
a. Capable of speaking in a professional manner while maintaining eye contact with the audience.
b. uses varied vocabulary.
c. uses varied articulate speech to suit the need of the audience.
d. All of the above
Which of the following 6Cs Principle is represented by the words “Words should make
sense and related to the main topic”
a. Clear
b. Coherent
c. Concrete
d. Correct
A ______________ is used to transfer the message.
a. Change
b. Channel
c. Receiver
d. Listener
Which of the following is not a non-verbal communication?
a. Gestures or Body Language
b. Posture
c. Poster
d. Facial Expressions
Why is feedback is important?
a. It validates effective listening
b. It motivates
c. It boosts learning
d. All of the above
Which of the following is not an element of communication process cycle?
a. Channel
b. Receiver
c. Sender
d. Time
On the phone, how do you get information?
a. Listening
b. Speaking
c. Reading
d. Writing
Social media chats, reports, SMS is an example of _____________
a. Public Communication
b. Small Group Communication
c. Written Communication
d. Interpersonal Communication
Communicating about schedule of an exam to your friends.
a. Influence Communication
b. Inform Communication
c. Express feeling
d. None of the above
