Presentation Skills Workshop

 The fear of speaking in public is the #1 fear of all time

 The fear of dying is #7!
 Over 41% of people have a fear or anxiety of public
speaking
 The first step in dealing with this fear is to first
acknowledge that this fear is perfectly normal and that
you are not alone!
“There are two types of speakers. Those that are
nervous and those that are liars!”
Why are people afraid of speaking in public?

1. They are afraid of looking foolish

2. The audience may bite them
3. They are cowards
How can someone overcome their fear of public speaking?

1. Stay away from big groups of people

2. Prepare well before the speaking event
3. Drink plenty of alcohol before the speaking event
How can you prepare yourself for public speaking?

1. Put a hypnotic spell on yourself

2. Know your presentation
3. Know how to quickly exit the room
What can you have as backup?

1. Use cue-cards or notes

2. Bring someone else along to deliver your speech in
case you pass out
3. Bring a note from your doctor
What can you do to reduce your fear of the audience?

1. Face the other direction when you speak

2. Use threatening gestures at the audience and show
them who’s boss
3. Visualize them as not so important
Why should you practice your speech?

1. Practicing will give you confidence

2. To irritate those around you
3. To remind you how unprepared you are and increase
your fear
 Defining a good public speaker
 Defining a good presentation
 Planning your presentation
 Delivering your presentation
 Managing your audience
 Managing your nerves
 When it all goes wrong
“Great presenters start out as poor speakers –
then they get better”
Why possessing good presentation skills is so
important?
 Content
 Planning
 Structure
 Packaging
 Human Element
“All the world’s a stage and men and women are merely
players. They have their exits and their entrances;
- one man in his time plays many parts.”
1. Be proactive
2. Begin with the end in mind
3. Put first things first
4. Think win / win
5. Seek first to understand then to be understood
6. Creative co-operation
7. Sharpen the saw
Put first things first

1. URGENT + IMPORTANT
2. NOT URGENT + IMPORTANT
3. URGENT + NOT IMPORTANT
4. NOT URGENT + NOT IMPORTANT
 Objective of the talk
 Main points you want to get across
 Who is the audience?
 Visual aids
 Timing
 Get your facts right
 Jokes and fillers
 Back-up plan
 What do the members of the audience do for a living?
 Who do they work for?
 What do they already know?
 What will be new to them?
 History of the relationship?
 What interests your audience?
 How will they react to your presentation?
 What is the benefit to them?
1. Why should I pay attention to you when I can
think about more interesting things?
2. Now that I am listening, why should I care
about this issue?
3. I agree with the significance of the topic, but
how are you justifying your ideas?
4. So, now that I am convinced, what do you
want from me?
 An audience expects LOGIC and STRUCTURE
in what you say
 An audience wants you to GIVE them something
they didn’t have before they heard you speak
 Audiences want you to be YOU
 They want to hear the TRUTH
 Audiences want to be RESPECTED
 Audiences want to feel COMFORTABLE
 Audiences want to be INFORMED,
ENTERTAINED and PERSUADED or
CHALLENGED
 Audiences expect what you PROMISE them
 Keep it simple and clear
 Structure of slides
 Number of slides
 Know how to operate equipment
 Link visual aids with your notes or handouts
 Help the audience to visualize abstract concepts
 Help the audience to remember what you have said
 Reinforce important and exact information
 Link several complex ideas
 Summarize
 Introduce
 Illustrate
 Define
 Inspire
“A picture is worth a thousand words.”
Companies Are ‘Triggered’ to Change Their Organisational Design for Many Different
Reasons (Good and Bad)

 Development of new business areas/products/markets

 Changed strategic direction
 Changed customer behaviours/needs
 Use of innovative technologies (production/distribution. . . )
 Impact of information technology (introduction of SAP)
 Economic situation (need for cost-cutting/down sizing)
 Changed ownership (mergers and acquisition, take over)
 Cooperation, strategic alliances, networks
 Political influences (privatisation, liberalisation of export-laws)
 International legal standardisation (quality standards as ISO 9000)
 New management trends (BPR, centralisation vs. decentralisation
 Executive management change/roles and responsibilities
 Motivation for employees (new levels, flat hierarchies)
 Me-too (major competitors, changed)
 Problems and don’t know what else to do
 9

Organic network organisation

Characteristics
Modular organisation
• Formal and informal organisations overlap within the modules (self-organisation)
(structured networking) • Autonomous groups (in the extreme case, up to 60 persons)
• Self-organisation of the working processes - internal break-up into groups or
members
with individual tasks (internal networking)
• Inclusion of associates when needed (external networking)
• No executives, managers, institutionalized spokespersons
• Global independence through the use of state-of-the-art communications media
(Internet, Intranet)
• Often found in small companies or in subdivisions of large corporations
• Carefully targeted use of information and communication technologies
• Longer-term processes of inter-organisational learning are a prerequisite for fruitful
cooperation
Information
lines Examples of companies
• Scientists / service companies / research institutes

IT networks + Strengths - Weaknesses

Multimedia
• Flexibility of the total organisation • Unclear and confusing complexity
Intranet • Management by consensus - Boundaries of responsibility
- Lack of uniformity
Reporting • Decentralized responsibilities
increase motivation • For large companies it can only be
Internet implemented in part
• High degree of responsibility for
E-mail oneself • Negative implications of slogans
• Natural interaction • Organisational form with little
acceptance, too hard to “grasp,” too
little understood
 • Utilises performance levers to shape and • Leverages the driving forces for change
sustain desired changes • Highlights the cost of the status quo
• Fuels change capacity with required skills • Compels action
• Focuses organisation effort • Links to customers & broader business issues
• Removes organisational change barriers
Aligned Powerful
• Integrates technology, process, and
people components
Performance • Conveys a clear picture of the future state or
& Culture Business goal
• Designs the people, technology and
Case • Conveys tangible goals that mark the
process elements concurrently for speed
to implementation successful path
• Provides a team and project • Specifies key future state behaviours
Integrated • Links the future state to impacts on customers
management infrastructure that
leverages resources Planning & Teams Vision Clarity & other stakeholders
• Addresses people, process and technology

• Provides a framework to manage Increased Change Change Leadership

change Capability & Accountability • Identifies leadership roles and behaviours
• Includes strategies to transfer and required for success
re-use change management • Establishes clear accountability and
knowledge & skills consequences
• Creates increased ability to adapt • Provides structures and processes to amplify
and thrive on change
Stakeholder Change Specific and focus leadership impact
Commitment Communication

• Builds individual and collective commitment to • Conveys key information to stakeholders throughout the project lifecycle
turn visions into reality • Gets right information to the right groups at the right time
• Assures appropriate resources through the • Leverages enterprise communication strategy and resources
project lifecycle • Links enterprise and project success
• Mobilises the right resources at the right time to
create critical mass
 Write out a draft presentation
 Take out irrelevant or superfluous information
 Check for consistency and flow
 Decide how you want to start
 Never read from a script
 Cue cards
 Rehearse your presentation
 How do you want to be perceived by the audience?
 Introduce yourself
 Introduce the topic
 Pauses and breathing space
 Don’t do all the hard work
 Convey “controlled enthusiasm”
 Hand-outs
1. Show your passion
2. Start strong
3. Let go of the podium
4. Remember the ‘B’ key
5. Make good eye contact
6. Use appropriate body language and facial expressions
7. Do it with the lights on
8. KISS
 Keep to the time allowed
 Allow 2 minutes for each general slide
 Stick to your presentation plan
 Allow time for Q&A
 An important communication tool
 Needs careful handling
 Use anecdotes and analogies where appropriate
 Keep it relevant to your subject and audience
 Personalization – use examples from your own personal
and professional experience
“Did I make happen what I wanted to happen?”
Set your aims Research Choose the
Prepare your
and your structure of
scripts
objectives audience your
presentation

Deliver the
presentation Prepare the Rehearse the Prepare your
Handle presentation presentation visual aids
Questions area
 Wasting time
 Boring your audience
 Lacking passion
 Confusing your audience
 Insulting your audience
 Not clear about the purpose / message of your presentation
 Information overload
 Stuck in your rut of delivery – unable to flex to the audience
 Using slides that are boring, irrelevant, or confusing
“ No one can intimidate me without my permission and no
one can make you feel inferior, unless you agree with it”
Eleanor Roosevelt
 “Fight or flight” syndrome
 Relaxation techniques
 Breathing
 Keep an eye on the audience’s body language
 Managing questions
 When to open for questions?
 What if you don’t know the answer to a question?
 When someone in the audience disagrees with you
 The “heckler”
1. Keep silent
2. Keep your promise
3. Keep talking
4. Keep moving
5. Keep control
6. Keep coming back to the topic
7. Keep your audience entertained
 Know when you want the session to begin
 Don’t allow any one participant to dominate the Q&A session
 Coax others to ask questions
 Be honest
 Question ‘follow-ups’
 Brainstorm with your audience
 Know that you are not perfect!
 Plan on making a mistake
 Be spontaneous
 Be confident
 Take nothing for granted
 Hit the ‘B’ key
 Take a spare tie or scarf
 Pretend your are calm
 Pause and smile
 Keep breathing and get ready to improvise
“It is OK if you mess up in the middle, as long as you
end up in a great pose when the music ends”
5-7 minute presentation – no more than 3 slides

1. Introduce yourself
2. Start with an attention grabber
3. Make one main point in the presentation and use a few visual
slides to illustrate it
4. Try to break this point down into a list of three main concepts and
present them
5. End on a high point