Quotation

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Hi Sana & Family, Oth-I-3004906959

Here is the quote that you requested. Please review and reach out to us, for any questions.

Project Details

PROPERTY NAME

Rustomjee Bella, Lal

Bahadur Shastri Marg,
opp. Modi Hyundai TOTAL BUILT-UP AREA PROPERTY CONFIG DESIGN EXPERT PRICE VERSION
Service Centre, Subhash
Nagar 350 Sq.ft 1 BHK Sumant Padhy Dec - 2024

QUOTE VALID TILL QUOTE STATUS ADDRESS

-0001-11-30 Inactive Rustomjee Bella, Lal Bahadur Shastri Marg, opp. Modi Hyundai
Service Centre, Subhash Nagar, Bhandup West, Mumbai

Design Expert Details

Sumant Padhy
8093790803
S dp.sumantp.mum@homelane.com

Relationship Manager Details

Vaibhav Deokar Akshay Mehta

V 9324059112 A 9321875187

vaibhav.d2@homelane.com akshay.m3@homelane.com

Homevista Decor and Furnishings Private Limited

CIN: U74999KA2014PTC074222
Registered Address: BKN Ambaram Estates, 2nd Floor, 648/L, 1st Main, 1st Stage, Indiranagar, Bengaluru 560038
 Room Summary

Room Name Modules Accessories Appliances Services Furniture Total

Kitchen -- HDF ₹ 1,92,061 ₹ 31,953 ₹0 ₹ 44,202 ₹0 ₹ 2,68,217

Bedroom ₹ 2,38,595 ₹0 ₹0 ₹ 45,874 ₹0 ₹ 2,84,469

Livingroom ₹ 24,506 ₹ 3,793 ₹0 ₹ 1,17,570 ₹0 ₹ 1,45,870

Sub Total ₹ 4,55,163 ₹ 35,746 - ₹ 2,07,646 - ₹ 6,98,556

Total Payable ₹ 4,55,163 ₹ 35,746 ₹0 ₹ 2,07,646 ₹0 ₹ 6,98,556

View Online Quote

Price Summary

Total Quote Value ₹ 6,98,556

Final Quote Value: ₹ 6,98,556

The Final Quote Value is inclusive of the GST (@18%) amount of ₹ 1,06,559
 Payment Options

Purchase Outright

Booking Amount ₹ 34,928

20% of Order Value ₹ 1,04,783

50% of Order Value ₹ 2,09,567

50% Balance Amount ₹ 3,49,278

Total Quote Value: ₹ 6,98,556

*An additional EMI Processing Fee of 1.18% is applicable on the Remaining Amount (paid via EMI Scheme). You can find details on EMI offerings
including the list of Banks/NBFCs with specific terms from your Relationship Manager.

Notes
i. Booking Amount : The non-refundable payment to proceed to the detailed design phase.

ii. 50% of Order Value : The amount will be calculated post deducting the Booking Amount from 50% of the total order value. Payment is to be made after

finalizing your design with your dedicated HomeLane designer.

iii. 50% Balance Amount : Once your order has been manufactured, this payment is made before dispatch and installation.

Our Latest Launches

At HomeLane, a new range of products is always in the works with round-the-clock innovation. Here’s what we have in store for you this season.

Home Office Range

A thoughtfully designed collection of durable workstations made for

your dream home-office setup.

View Collection →
 Kitchen -- HDF Summary Total: ₹ 2,68,217

Fitted Furniture ₹ 1,78,286

Floor Standing | STORAGE - ₹ 34,786

Cabinet Material Shutter Finish & Dimension Qty Price

Product Name
| Colour Core | Colour (mm x mm x mm) (no.s) (in ₹)

Wall Cabinet Aqua Unit BWP Ply | Frosty Laminate Solid 600 X 330 X 600 1 ₹ 16,418
1 Shutter White Hi Gloss |
Soft close
Hydrogaurd Plus
HDF | Tavera
Cream

Kitchen Wall Filler Prelam Laminate Solid 50 X 330 X 600 1 ₹ 1,978

Hydrogaurd Plus- Hi Gloss |
HDF | Frosty Hydrogaurd Plus
White HDF | Tavera
Cream

Wall Cabinet 2 Shutter Prelam Laminate Solid 900 X 330 X 600 1 ₹ 16,390

Soft close
Hydrogaurd Plus- Hi Gloss |
HDF | Frosty Hydrogaurd Plus
White HDF | Tavera
Cream

Floor Standing | STORAGE - ₹ 94,260

Cabinet Material Shutter Finish & Dimension Qty Price

Product Name
| Colour Core | Colour (mm x mm x mm) (no.s) (in ₹)

Kitchen Base Filler Prelam Laminate Solid 50 X 560 X 700 1 ₹ 2,578

Hydrogaurd Plus- Hi Gloss |
HDF | Frosty Hydrogaurd Plus
White HDF | Contrast
Avio Blue

Kitchen Base Filler Prelam Laminate Solid 50 X 560 X 700 1 ₹ 2,578

Hydrogaurd Plus- Hi Gloss |
HDF | Frosty Hydrogaurd Plus
White HDF | Contrast
Avio Blue

Hob Cabinet 3 Drawer- Prelam Laminate Solid 750 X 560 X 700 1 ₹ 39,973
Version 1 Hydrogaurd Plus- Hi Gloss |
HDF | Frosty Hydrogaurd Plus
White HDF | Contrast
Avio Blue

Accessories (3)

Tyrox-Slimbox 1 ₹ 6,115
Anthracite-86
Soft close

Tyrox-Slimbox 1 ₹ 6,115
Anthracite-86
Soft close

Tyrox-Slimbox 1 ₹ 6,589
Anthracite-199
Soft close

Prelam Laminate Solid 800 X 560 X 700 1 ₹ 32,949

Hydrogaurd Plus- Hi Gloss |
 Base Cabinet 2 Drawer HDF | Frosty Hydrogaurd Plus
White HDF | Contrast
Avio Blue

Accessories (2)

Tyrox-Slimbox 1 ₹ 6,566
Anthracite-199
Soft close

Tyrox-Slimbox 1 ₹ 6,566
Anthracite-199
Soft close

Base Cabinet 1 Shutter Prelam Laminate Solid 600 X 560 X 700 1 ₹ 16,182

Soft close
Hydrogaurd Plus- Hi Gloss |
HDF | Frosty Hydrogaurd Plus
White HDF | Contrast
Avio Blue

Floor Standing | WASHING - ₹ 49,240

Cabinet Material Shutter Finish & Dimension Qty Price

Product Name
| Colour Core | Colour (mm x mm x mm) (no.s) (in ₹)

Sink Unit 1 Shutter BWP Ply | Frosty Laminate Solid 600 X 560 X 700 1 ₹ 26,435
With Bottom-Version 1 White Hi Gloss |
Soft close
Hydrogaurd Plus
HDF | Contrast
Avio Blue

Kitchen Base Filler Prelam Laminate Solid 50 X 560 X 700 1 ₹ 2,578

Hydrogaurd Plus- Hi Gloss |
HDF | Frosty Hydrogaurd Plus
White HDF | Contrast
Avio Blue

Base Cabinet 2 Shutter Prelam Laminate Solid 900 X 560 X 700 1 ₹ 20,227

Soft close
Hydrogaurd Plus- Hi Gloss |
HDF | Frosty Hydrogaurd Plus
White HDF | Contrast
Avio Blue

Floor Standing | DEFAULT - ₹ 42,149

Cabinet Material Shutter Finish & Dimension Qty Price

Product Name
| Colour Core | Colour (mm x mm x mm) (no.s) (in ₹)

Loft Frame and Prelam Laminate Solid 600 X 100 X 700 1 ₹ 8,327
Shutter-1S Hydrogaurd Plus- Hi Gloss |
Soft close
HDF | Frosty Hydrogaurd Plus
White HDF | Tavera
Cream

Loft Top Filler NA Laminate Solid 600 X 18 X 100 1 ₹ 1,065

Hi Gloss |
Hydrogaurd Plus
HDF | Tavera
Cream

Kitchen Loft Base Prelam BWR Ply | Laminate Solid 600 X 330 X 18 1 ₹ 5,912
Panel With Visible Frosty White Hi Gloss |
Hydrogaurd Plus
HDF | Tavera
Cream
 Loft Side Filler Prelam Laminate Solid 50 X 18 X 700 1 ₹ 1,570
Hydrogaurd Plus- Hi Gloss |
HDF | Frosty Hydrogaurd Plus
White HDF | Tavera
Cream

Kitchen Loft Base Prelam BWR Ply | Laminate Solid 900 X 330 X 18 1 ₹ 8,415
Panel With Visible Frosty White Hi Gloss |
Hydrogaurd Plus
HDF | Tavera
Cream

Loft Frame and Prelam Laminate Solid 900 X 100 X 700 1 ₹ 12,296
Shutter-2S Hydrogaurd Plus- Hi Gloss |
Soft close
HDF | Frosty Hydrogaurd Plus
White HDF | Tavera
Cream

Loft Top Filler NA Laminate Solid 900 X 18 X 100 1 ₹ 1,524

Hi Gloss |
Hydrogaurd Plus
HDF | Tavera
Cream

Loft Side Panel Right Prelam NA 118 X 330 X 700 1 ₹ 3,040

Hydrogaurd Plus-
HDF | Frosty
White

PVC Skirting - ₹ 3,580

Cabinet Material Shutter Finish & Dimension Qty Price

Product Name
| Colour Core | Colour (mm x mm x mm) (no.s) (in ₹)

PVC Skirting NA NA 5412.0X100 3 ₹ 3,580

M1

Total Price: ₹ 2,24,015

Services ₹ 44,202

False Ceiling - ₹ 17,903

Price
Product Name Total Qty*
(in ₹)

Gypsum Horizontal Panel - 90.46 Sft ₹ 17,903

Standard with APCOLITE
PREMIUM EMULSION Fresh
Painting - Standard Process

Counter top services - ₹ 20,979

Price
Product Name Total Qty*
(in ₹)

Laying of Kitchen Dado Tiles of 96.876 Sft ₹ 14,722

size (1' x 1' to 2' x 2')

Laying of Kitchen Dado Tiles of 10.333 Sft ₹ 6,257

size (1' x 1' to 2' x 2')
Painting - ₹ 5,320

Price
Product Name Total Qty*
(in ₹)

Repainting for Interior Walls / 84.341 Sft ₹ 1,390

True Ceiling: Rich Matte Finish:
1 coat Paint (Apcolite Premium
Emulsion - Asian)

wall I (default)

Repainting for Interior Walls / 62.969 Sft ₹ 1,038

True Ceiling: Rich Matte Finish:
1 coat Paint (Apcolite Premium
Emulsion - Asian)

wall L (default)

Repainting for Interior Walls / 82.078 Sft ₹ 1,353

True Ceiling: Rich Matte Finish:
1 coat Paint (Apcolite Premium
Emulsion - Asian)

wall J (default)

Repainting for Interior Walls / 93.366 Sft ₹ 1,539

True Ceiling: Rich Matte Finish:
1 coat Paint (Apcolite Premium
Emulsion - Asian)

wall K (default)

* The Total Qty for services includes the Area/Running length and Quantity. Total Price: ₹ 44,202

Props No Cost

1. Refrigerator
 Bedroom Summary Total: ₹ 2,84,469

Fitted Furniture ₹ 64,172

Miscelleneous | Modular Beds - ₹ 64,172

Cabinet Material | Shutter Finish & Dimension Qty Price

Product Name
Colour Core | Colour (mm x mm x mm) (no.s) (in ₹)

HL-Hydraulic Bed Prelam NA 1560 X 2018 X 1 ₹ 64,172

Without Head Board- Hydrogaurd Plus- 360
Queen Size(Storage HDF | Frosty
bottom Panel is 12mm White
PLPB)

GROUP PANELS

GROUP PANELS 1 Legno Vertigrain

| MDF-R |
Laminate Wood
Grains Suede

Miscelleneous | Hinged - ₹ 1,74,423

Cabinet Material | Shutter Finish & Dimension Qty Price

Product Name
Colour Core | Colour (mm x mm x mm) (no.s) (in ₹)

Loft Frame and Prelam Laminate Wood 900 X 100 X 900 1 ₹ 12,676
Shutter-2S Hydrogaurd Plus- Grains Suede |
Soft close
HDF | Frosty MDF-R | Legno
White Vertigrain

Loft Frame and Prelam Laminate Wood 900 X 100 X 900 1 ₹ 12,676
Shutter-2S Hydrogaurd Plus- Grains Suede |
Soft close
HDF | Frosty MDF-R | Legno
White Vertigrain

Skirting NA NA 100 X 18 X 1800 1 ₹ 2,779

GROUP PANELS

GROUP PANELS 1 Legno Vertigrain

| MDF-R |
Laminate Wood
Grains Suede

Hinged Wardrobe With Prelam Laminate Wood 900 X 560 X 2100 1 ₹ 70,612
2 Shutter Hydrogaurd Plus- Grains Suede |
Soft close
HDF | Frosty MDF-R | Legno
White Vertigrain

INTERNAL (1)

Mio- Hinged wardrobe Prelam 900 X 560 X 2100

1 internal drawer 1 Hydrogaurd Plus-
open drawer 3 fixed HDF|Frosty
shelf 1 hanger rod - 2 White
shutter-300HD

Prelam Laminate Wood 900 X 560 X 2100 1 ₹ 68,104

Hydrogaurd Plus- Grains Suede |
HDF | Frosty MDF-R | Legno
 Hinged Wardrobe With White Vertigrain
2 Shutter
Soft close

INTERNAL (1)

Mio- Hinged wardrobe Prelam 900 X 560 X 2100

2 internal drawer 3 Hydrogaurd Plus-
fixed shelf 1 removable HDF|Frosty
shelf 1 vertical 1 White
hanger rod- 2 shutter-
300HD

Loft Top Filler NA Laminate Wood 1800 X 18 X 100 1 ₹ 2,351

Grains Suede |
MDF-R | Legno
Vertigrain

Loft Side Panel Right Prelam NA 118 X 560 X 900 1 ₹ 5,225

Hydrogaurd Plus-
HDF | Frosty
White

Total Price: ₹ 2,38,595

Services ₹ 45,874

False Ceiling - ₹ 20,334

Price
Product Name Total Qty*
(in ₹)

Gypsum Horizontal Panel - 102.745 Sft ₹ 20,334

Standard with APCOLITE
PREMIUM EMULSION Fresh
Painting - Standard Process

Painting - ₹ 5,540

Price
Product Name Total Qty*
(in ₹)

Repainting for Interior Walls / 48.082 Sft ₹ 792

True Ceiling: Rich Matte Finish:
1 coat Paint (Apcolite Premium
Emulsion - Asian)

wall H (default)

Repainting for Interior Walls / 78.374 Sft ₹ 1,292

True Ceiling: Rich Matte Finish:
1 coat Paint (Apcolite Premium
Emulsion - Asian)

wall F (default)

Repainting for Interior Walls / 98.568 Sft ₹ 1,624

True Ceiling: Rich Matte Finish:
1 coat Paint (Apcolite Premium
Emulsion - Asian)

wall G (default)

111.177 Sft ₹ 1,832

 Repainting for Interior Walls /
True Ceiling: Rich Matte Finish:
1 coat Paint (Apcolite Premium
Emulsion - Asian)

wall E (default)

Custom Carpentry - ₹ 20,000

Price
Product Name Total Qty*
(in ₹)

Other Carpentry 1 Sft ₹ 20,000

Custom Service

* The Total Qty for services includes the Area/Running length and Quantity. Total Price: ₹ 45,874

Props No Cost

1. P0216_frame.006
2. Channel_tufted_1560x50x707
 Livingroom Summary Total: ₹ 1,45,870

Fitted Furniture ₹ 28,300

Storage | Foyer Unit - ₹ 28,300

Cabinet Material Shutter Finish & Dimension Qty Price

Product Name
| Colour Core | Colour (mm x mm x mm) (no.s) (in ₹)

Foyer Base 2 Shutter Prelam MDF-R | Laminate Wood 650 X 430 X 910 1 ₹ 24,137
With Ventilation-120 Frosty White Grains Suede |
Soft close
MDF-R | Legno
Vertigrain

Accessories (3)

Removable Shelf 1 ₹ 1,264

Soft close

Removable Shelf 1 ₹ 1,264

Soft close

Removable Shelf 1 ₹ 1,264

Soft close

EXPOSED PANELS

EXPOSED PANELS 1 Legno Vertigrain

| MDF-R |
Laminate Wood
Grains Suede

EXPOSED PANELS 2 Legno Vertigrain

| MDF-R |
Laminate Wood
Grains Suede

Counter Top 18mm NA NA 650 X 452 X 18 1 ₹ 2,567

Thickness

GROUP PANELS

GROUP PANELS 1 Legno Vertigrain

| MDF-R |
Laminate Wood
Grains Suede

Skirting NA NA 120 X 18 X 650 1 ₹ 1,596

GROUP PANELS

GROUP PANELS 1 Legno Vertigrain

| MDF-R |
Laminate Wood
Grains Suede
GROUP PANELS 2 Legno Vertigrain
| MDF-R |
Laminate Wood
Grains Suede

Total Price: ₹ 28,300

Services ₹ 1,17,570

Electrical services - ₹ 38,319

Price
Product Name Total Qty*
(in ₹)

1 BHK Electrical Work 1 unit ₹ 38,319

Custom Carpentry - ₹ 35,000

Price
Product Name Total Qty*
(in ₹)

Other Carpentry 1 Sft ₹ 35,000

Custom Service

Painting - ₹ 6,971

Price
Product Name Total Qty*
(in ₹)

Repainting for Interior Walls / 85.084 Sft ₹ 1,402

True Ceiling: Rich Matte Finish:
1 coat Paint (Apcolite Premium
Emulsion - Asian)

wall B (default)

Repainting for Interior Walls / 147.639 Sft ₹ 2,433

True Ceiling: Rich Matte Finish:
1 coat Paint (Apcolite Premium
Emulsion - Asian)

wall C (default)

Repainting for Interior Walls / 55.65 Sft ₹ 917

True Ceiling: Rich Matte Finish:
1 coat Paint (Apcolite Premium
Emulsion - Asian)

wall D (default)

Repainting for Interior Walls / 134.658 Sft ₹ 2,219

True Ceiling: Rich Matte Finish:
1 coat Paint (Apcolite Premium
Emulsion - Asian)

wall A (default)

False Ceiling - ₹ 37,280

Price
Product Name Total Qty*
 (in ₹)

Gypsum Horizontal Panel - 188.37 Sft ₹ 37,280

Standard with APCOLITE
PREMIUM EMULSION Fresh
Painting - Standard Process

* The Total Qty for services includes the Area/Running length and Quantity. Total Price: ₹ 1,17,570

Props No Cost

1. undefined.dae | Regal
2. undefined.dae | Mini iCoffee Table by Invisible Bed (Dark Walnut)
3. Rightlshapesofa
4. P0442_centretable
5. P0652_canvas01
6. P0400_curtains_01
 FAQs

What is HomeLane Care?

HomeLane Care is our Post-installation Service and Warranty Program. This covers all products manufactured, supplied and installed by
HomeLane.

Whom do I contact if I need a service visit from HomeLane?

Please visit homelane.com/care and submit your details with a brief description of your problem. Our executive will give you a call back within
24 working hours and schedule a visit if required.

Do I have to pay for this service?

Once you contact our Care Cell with your issue, depending upon the nature of service and the applicable warranty, our care representative will
advise you on whether it is covered under warranty or chargeable.

Terms & Conditions

This quotation is an initial estimate and is valid till 30-11-0001-

These Terms and Conditions is an understanding between Homevista Decor and Furnishings
Private Limited (hereinafter referred to as the “Company”) and its Customers.

HomeLane is a brand of the Company, which is engaged in the business of providing end-to-end
home interior solutions for its Customers.

Customer refers to an individual, organization or entity that purchases goods or services from
HomeLane.

Price Validity

1. The exact price of the Customer project will depend on measurements, scope of work and change in designs / material / finishes.
Based on these revisions, Customers can expect the quote value to rise or drop by approximately 5-10%. However, in case of non
standard product selection / customization / additional scope of work, the prices may substantially vary from the initial quote value,
depending on the actual site conditions.

2. Based on Customer's initial discussion with the HomeLane representatives, Customer shall make an initial payment of either 5% of
quote value or INR 25,000, whichever is higher, for booking the order with HomeLane, subject to terms and conditions mentioned
herein, if applicable. Quotations released before First Installment payment shall be valid for two (2) months and quotations released
after First Installment payment shall be valid for a period of five (5) months.

3. The total quote value of the project may have both woodwork and non-woodwork (civil work, Custom carpentry, Appliances, HDS -
Home Decor Services etc.) and the payment towards the same shall be as per the clause below.

4. The Price structure shall have the following Installments, as per the applicable scenario:

Scenario 1 – In case of all orders booked 1st November, 2024 onwards

a. First Installment – 5% of the total quote value (woodwork + non-woodwork) or INR 25,000, whichever is higher, and is paid at the
time of order booking.
b. Second Installment - 5% of the total quote value (woodwork + non-woodwork), which is payable before the start of the design stage.
The Customer order shall move to the design stage, only after payment of the Second Installment.
c. Third Installment - 10% of the total quote value (woodwork + non-woodwork), which is payable before the Site Masking. The
Customer order shall move to the site masking and design finalization stage only after payment of the Third Installment.
d. Fourth Installment – 30% of the woodwork quote value and 80% of the non-woodwork quote value, which is payable at the time of
signing of the Works Contract. The Customer order shall move to the production stage only after payment of the Fourth Installment.
e. Fifth/Final Installment – Remaining 50% of the woodwork quote value, which is payable as per the due date mentioned in the “Ready
to Dispatch” email sent to the Customer.

Scenario 2 – In case of all orders booked prior to 1st November, 2024

a. First Installment – 5% of the quote value or INR 25,000, whichever is higher, and is paid at the time of order booking.
b. Second Installment - 15% of the quote value, which is payable at the time of First Cut Design Finalization. The Customer order shall
move to the site masking and design finalization stage only after payment of the Second Installment.
c. Third Installment – 30% of the quote value, which is payable at the time of signing of the Works Contract. The Customer order shall
move to the production stage only after payment of the Third Installment
d. Fourth/Final Installment – Remaining 50% of the quote value, which is payable as per the due date mentioned in the “Ready to
Dispatch” email sent to the Customer.

Note: A non-refundable Convenience fee of 2% (including GST) on payment amount may be levied on certain modes of
payment including Credit card /Debit card/Net Banking/ Wallet /Etc.
 5. The name used for order booking should be in line with the KYC of the customer. No name change or GST number inclusion is possible
once order is booked. Disclosing complete names at the time of order booking will help for all legal communications, availing finance
options, GST Invoice in case of registered person and processing refund if in case of cancellation as specified in this terms and
conditions.

6. For booking an order with HomeLane, Customer quote value should include a minimum of INR 1,50,000 of "woodwork". In case of the
quote value having woodwork less than INR 1,50,000, the same shall not be accepted.

7. The initial quote value provided by HomeLane at the time of order booking for services like, plumbing, gas-piping or electrical work
would be an estimate. The exact value of the quote will depend on the site conditions.

8. The Fifth/ final installment payment has to be completed before the material dispatch from the factory and not before installation.
HomeLane shall not dispatch the materials, unless the Final Installment is received and approved by HomeLane.

9. Between First Installment and Fourth Installment payment stage of Customer order brand partnered categories such as appliances,
lights and loose furniture etc. are subject to price fluctuation and may not be available due to stock issues from the manufacturer’s
end. In such cases, the Customer will have an option to choose the other available products.

10. We have categorised the work of HomeLane as interior solutions and has been considered as “Works Contract Services of Interior
Solutions” (SAC 995476). Place of supply will be considered based on the state where the installation is to be carried out irrespective
of bill to state. GST will be collected on each advance payment and GST invoices are raised upon completion of the project.

11. If a customer wishes to make payments in cash, Homelane can accept cash up to Rs.199,999/- between all the stages of the respective
project.

1. Maximum amount of cash that Homelane accepts without PAN is Rs.49,999/-

2. Maximum amount of cash that Homelane accepts with PAN is Rs.1,99,999/- and note that, PAN should belong to the customer
ONLY and it is mandatory to obtain copy of the PAN from a customer and to be shared with Finance team to approve payments.

3. Orders can not be split to accommodate additional cash from a customer.

12. If the fifth/final Installment (i.e. the final 50 % of the woodwork quote value) is not paid by the Customer within the time stipulated in
the “Ready to dispatch” email sent to the Customer, then the Customer shall be liable to pay a demurrage charge of INR 500 per day,
from the second day that the instalment becomes due till such time that the same is paid in full.

13. The final quote value shall be valid for a period of five (5) months. In case of extension of the quote validity beyond 5 months, then the
prices shall vary, as per the then existing pricing.

14. All payments made by the Customer throughout their engagement with HomeLane should be approved by HomeLane via email
communication, and only on such approval, the payment shall be deemed effective.

Installation Checks

1. When civil work is done at site (including false ceiling, electrical, plumbing, gas piping, wall demolition, wall partition, etc.), hand
marks and scratches are bound to occur and cannot be avoided. It’s recommended to have a final coat of paint after completion of all
interiors.

Delivery and Installation of the Order

1. The delivery and installation of Customer's Order shall be on or before the delivery date prescribed in the Quotation, and at the
address given by the Customer.

2. Delivery Date will be calculated from the date of completion of the following requirements (“All-Set-Go”):

1. Both Parties, Customer and HomeLane, signing off on the designs and specifications for the home interiors;

2. Customer making all payments, strictly in accordance with the specified payment milestones. The Delivery Guarantee will
commence from the date of approval of payment, which shall be confirmed via email by HomeLane; and

3. Customer handing over the Site to HomeLane in a condition that meets the requirements of Customer’s Site Readiness
Checklist as per the Works Contract.

Note: Back panel shall be PreLam MDF for all carcasses in any core material other than BWP (Boiling water proof) Ply. For all
carcass with BWP (Boiling water proof) Ply as core material; the back panel (wherever applicable) is to be Ply"

Delivery Guarantee

Customers may be entitled to the benefit of Homelane’s Delivery Guarantee, depending on the Scope of work, and subject to achieving All-Set-
Go. Customers may either be provided with a (i) 45 days’ delivery Guarantee; or (ii) (45 + 10) days delivery Guarantee, or (iii) Estimated
Timeline Commitment, subject to the Categories mentioned below. Under point (i) and (ii) above, the Customer will be eligible to get
compensation in case of a breach, as per the terms and conditions hereunder. Under the point (iii) above, the Delivery Date provided is an
estimate, and HomeLane shall not be in breach, if the same is not adhered to.

1. Standard HomeLane Offerings: A 45-day delivery guarantee shall be applicable to Customer project if the Customer overall scope of
 services includes items from the following “Type A” categories only.

1. Modular / Fit-out Furniture (incl. installation)

2. False Ceiling

3. Standard Electrical Works (creation of new points, shifting of existing points)

4. Countertop services (granite removal, chipping and installation)

5. Appliances (incl. installation)

6. Lighting (incl. installation)

7. Loose Furniture (Except the brands: Urban Ladder, Duian, FabIndia, @home by Nilkamal, which shall fall under Estimated
Timeline Commitment under Type C)

8. Mattresses (Except from Urban Ladder, which shall fall under Estimated Timeline Commitment )

9. Cleaning Services

2. Additional Services: A 45+10 day delivery guarantee is applicable to the Customer project if the Customer's overall scope of services
includes any items from the following “Type B” categories along with items from above mentioned “Type A” categories.

1. Wallpaper (incl. Installation)

2. Wooden Flooring

3. Painting: Phase 2 (typically final coat of paint)

4. Non-texture Painting

5. Cleaning Services

3. Non Standard Categories: A fixed timeline delivery guarantee will NOT be applicable on the Customer project if it includes items
from any of the following “Type C” categories:

1. Loose Furniture (Urban Ladder, Fab India, Durian, @home by Nilkamal Products)

2. Wall Art (Artezone)

3. Home Automation (Schneider, Smitch)

4. Texture Painting (Incl. final coat of paint); Or

5. If the Customer's overall scope of services includes Non-Standard Electrical Works, Civil/ Renovation activities.

4. The fixed timeline delivery guarantee period, if applicable, will begin once all 3 of the following stages are complete:

1. Customer and HomeLane project team should have signed off on the design.

2. Customer has accepted the HomeLane Works Contract.

3. The payment for the Customer's third installment is received and approved by HomeLane.

5. If HomeLane doesn't complete the Customer's project within the applicable delivery guarantee period as specified under this terms
and conditions, then HomeLane will pay the Customer rent of Rs. 1000/day for every day of delay, subject to the fulfilment of all the
pre-conditions for availing such a delivery guarantee. Please refer to the “Pre-conditions for Delivery Guarantee” section below to
know more about such conditions.

6. Pre-conditions to our Delivery Guarantee: All items contained in the site-readiness checklist should be complete when HomeLane
begins the installation process.

7. If an item is not marked with any category symbol in the quotation then it shall be assumed that it belongs to the “Type A” Category
wherein a 45 days delivery guarantee will be applicable.

8. HomeLane shall not be held liable for any delays in delivery that are caused by Customer or due to an event of Force Majeure.

9. The word "Guarantee" or "Guaranteed" is used in marketing, branding, promotions, other places on the website and/or such other
Products owned and managed by HomeLane, in common parlance only and it should be interpreted accordingly.

Pre-Conditions for Delivery Guarantee

The Delivery Guarantee shall not be applicable in the following cases.

1. If the following items are in the Customer's scope or the builder’s scope:
 1. Granite supply or installation;

2. Hob and /or chimney supply or installation; or

3. Electrical point shifting;

2. If the site has restrictions on work timings during the day.

3. If the Customer is not in full possession of the site and temporary possession has been allowed by the builder.

4. If there is concurrent work being done at the site by any other third party contractor like Painting, WallPaper, Wooden Flooring or
Carpentry Work during installation, and work being executed by the builder such as civil works, core-cutting, painting, etc.

5. If there are any changes to designs after the order is in production.

6. If the Customer is living at the site at the time of installation.

7. Abnormal hindrances in execution like Continuous Lack of Power, Non-Working Lifts, No Permission from Builder, etc.

8. If any litigation related to the property, site or any other issues related to the Customer or builder or any third party which disrupts the
work of HomeLane

9. A Force Majeure event occurs. (A Force Majeure event refers to the acts of God including; such as flooding, hurricane, earthquake,
lightning, any natural calamities etc., environmental condition such as air pollution, solvent exposure, mold, mildew etc., or staining
from foreign substances such as dirt, grease, oils, sprays etc. fire, acts of war, acts of terrorism, pandemic, lockdown, acts of
Government or any other event which is beyond the control of HomeLane)

10. OEM replacements due to functional defects found at the time of handover are outside the Delivery Guarantee. The replacements will
be done free of cost based on the OEM timeline and HomeLane will facilitate the replacements. Eg. hardware, appliances like hob and
chimney, accessories, colour mismatch or scratches in handles, etc.

11. Deep scratches found on shutters after peeling off of protective liners will be replaced by HomeLane if they are not removable using
polishing agents, but they are outside of Delivery Guarantee.

12. Shade variation for the same colour of shutter finish will be replaced based on OEM (like Merino, Associate, ActionTesa, etc.) timeline,
free of cost, but the same will be outside of Delivery Guarantee. HomeLane will facilitate the replacements through OEMs.

13. If the woodwork component of the quote is equal to or greater than INR 15 lakhs then the Delivery Guarantee will not be applicable
due to the volume of work involved.

Warranty - Product and Service

1. FLAT 10 YEAR WARRANTY: All Customer's woodwork is covered under HomeLane’s Flat 10 Years Warranty. This safeguards you
against any defect in manufacturing of woodwork items or in installation workmanship.

2. All accessories, hardware, appliances etc. procured from OEMs are covered as per the respective Manufacturer’s Warranty Policy.

3. HomeLane also provides Service Warranty on certain offerings, as outlined hereunder.

4. A detailed description of our Warranty Policy is also mentioned in the HomeLane Works Contract and FAQ section at
www.homelane.com/care for the Customer's reference. Customers can refer to the Works Contract at the time of making the Fourth
Installment payment of the quote value.

*Note: HomeLane’s Flat 10-Year Warranty is not applicable on HL Junior items (which shall fall under a 3 Year Warranty bracket) and products
from OEMs (as defined below).

Warranty Details:

Homelane provides warranty on the Products and Services, as per the following categories:

a. Covered Products – HomeLane’s Product Warranty

In case of any manufacturing defect in any of the following Products, and the same being in the warranty period, Homelane shall repair
or replace, at its discretion, the said Products.

Product Warranty Period Remarks Exceptions

Covers all core material: BWP

Plywood, BWR Plywood and *A comprehensive list of
Commercial Plywood, Exceptions are covered below
Cabinet, Carcass 10 Years HydroGuard Plus - HDF, under the heading “Limitations
Particle Board and MDF; to Warranty”
Covers against delamination
and edgeband peeling
 Covers all finishes and core
material: BWP Plywood, BWR *A comprehensive list of
Plywood, Commercial Plywood, Exceptions are covered below
Shutter 10 Years HydroGuard Plus - HDF, MDF, under the heading “Limitations
Aluminium Shutter Frame; to Warranty”

Covers against delamination

and edgeband peeling

b. Products from OEMs

In case of certain Products (as listed below) being procured from original equipment manufacturers (OEM) and supplied to the
Customer, the Customer shall be provided with the warranty as provided by such OEM.

Product Warranty Period Remarks Exceptions

Any abusive damage to the

glass infill of Armadio
(Lacquered glass/mirror/mirror
Manufacturer’s Warranty - 5
Armadio Shutters N/A with frosting/tinted glass/Clear
Years
glass) will not fall under the
warranty. The replacement will
be done on a chargeable basis

Customers are advised to not

use household cleaning agents,
chemical sprays, etc; Does NOT
Hardware, Accessory Manufacturer’s Warranty N/A
cover damage caused by
misuse, negligence, normal
wear and tear

Labour, Cleaning Charges (for

Appliances Manufacturer’s Warranty N/A
Chimney) will be charge extra

No warranty for installation Inspection to be done by

Sink, Tap, Other Plumbing
Manufacturer’s Warranty services and leakage post- customer during handover and
Installation
handover issues, if any, will be rectified

Labour Charges of Rs. 500 will Wiring inspection to be done by

Switches, Lights, Other
Manufacturer’s Warranty be charged for any customer during handover and
Electrical Installation
replacement issues, if any, will be rectified

Manufacturer’s Warranty - 10 As per the Manufacturer As per the Manufacturer

Soffit and accessory products
years warranty guidelines warranty guidelines

1 Year Warranty on Electrical Warranty on the Electrical No warranty on Mirror and

Mirrors
Component Component of the Mirrors only. Glass

Base preparation is not

covered.
Any seepage issues that lead to
Manufacturer Warranty wallpaper peeling will not be
Wallpaper Manufacturer’s Warranty includes wallpaper and covered under warranty.
installation. Does NOT cover fading and/or
damage due to wear and tear,
abuse, weather, or accidental
damaging occurrences

Undulation of flooring is not

Manufacturer Warranty covered.
Flooring Manufacturer’s Warranty includes wallpaper and Any external damage on the
installation. product is not considered
under warranty

As per the Manufacturer As per the Manufacturer

Sanitary Fixtures Manufacturer’s Warranty
warranty guidelines warranty guidelines

Home Automation, including As per the Manufacturer As per the Manufacturer

Manufacturer’s Warranty
smart locks and wifi cameras warranty guidelines warranty guidelines

*A comprehensive list of
Exceptions are covered below
Alaya Pooja units 3 Years NA
under the heading “Limitations
to Warranty”

c. No Warranty Products
All other items, Products or materials supplied or used by HomeLane, an illustrative list of which is provided below, are provided on an
 as-is basis, without warranties of any kind.

Product Warranty Period Exceptions

Countertop (Material) No Warranty N/A

Gas Piping, Tiling, Other Civil Work (False Inspection to be done by customer during
Ceiling, Painting, Brick Cladding and Jaali No Warranty handover and issues, if any, will be
etc.) rectified

Electrical Component of Mirrors shall be

Mirror, Glass, Other Fragile Item No Warranty
covered under 1 year warranty.

d. Covered Services – HomeLane’s Service Warranty

In case of any installation defect in any of the following Product(s), within the specified warranty periods following handover date,
HomeLane shall repair, at its discretion, the said Products, with respect to underlined service issues and exceptions.

Note: The warranty period, as mentioned hereunder, shall be upto a period of one (1) year from the date of handover. During the first
six (6) months of the warranty period, HomeLane shall provide 100% warranty on the same, as mentioned, while for the remaining six
(6) months, HomeLane shall be liable for 75% of the warranty cost, and the remaining 25% of the warranty cost should be borne by the
customer.

Product Warranty Period Remarks Exceptions

Does NOT cover damage

caused by misuse, negligence,
normal wear and tear.

1 Year warranty on installation Does NOT cover the issues with

only. respect to natural
characteristics of stone, which
The material and installation include, but are not limited to,
should both be from color variations, water lines,
HomeLane. fissures, surface pits and
blemishes.
Covers Installation defects like
Countertop 1 Year stone to stone joint issues, Does NOT cover issues arising
stone to sink joint issues, due to architectural and
countertop sink joint leakage engineering problems causing
issues, sink levelling issues, structural movement or
grouting issues, countertop settling.
levelling issues.
Does NOT cover stains,
NO WARRANTY ON scratches and cracks caused
COUNTERTOP MATERIAL due to use of improper cleaning
solutions, placing hot vessels or
damage from the dropping of
heavy objects on the
countertop.

1 Year warranty for material

and installation.

Warranty is eligible where false

ceiling, false ceiling related
Does NOT cover intermittent
electrical ( light point
dripping of water due to
provision, light installation, any
proximity of vegetation or air-
other fixture installation), false
conditioning units or any other
ceiling painting is under
sources of water leakage or
HomeLane scope of work.
dampness.
Warranty is eligible where false
Does NOT cover water
ceiling surface area exceeds
penetration due to capillary
150 sq. ft.
rise from the ground level or
the adjacent walls, water
The entire false ceiling unit
leakage, seeping and
used by the customer should
continuous dampness of the
be as recommended and
False Ceiling 1 Year surface.
executed by HomeLane
through its Vendor(s).
Does NOT cover physical
damage caused to the surface
Covers installation defects like
with an external force or entity.
Board Integrity, flaking and
peeling of the joint compound
Does NOT cover defects arising
or coming off from the
due to failure or defects in the
substrate, cracks on the
 surface, growth of fungus and structure to which ceiling is
algae on the ceiling surface anchored.
subject to NO moisture
exposure. Does NOT cover fading and
chalking within normal limits in
Warranty covers cost of labour coastal areas.
and material for False Ceiling
and allied Painting services
only in Warranty claimed
areas.

Does NOT cover if paint code is

discontinued by the
manufacturer.

Does NOT cover fading and/or

damage due to normal wear
and tear, abuse, weather, or
accidental damaging
occurrences
The painting surface area
should be more than 250 sq. ft. Does NOT cover defects arising
due to failure/defects in
Covers fading of colour shade, building structure.
film Integrity, chalking and
peeling of the paint from the Does NOT cover intermittent
surface, growth of fungus and dripping of water due to
algae on the surface due to proximity of vegetation or air-
issues not pertaining to conditioning units or any other
exceptions. sources of water leakage like
Internal Plumbing or Plant
False Ceiling Painting is only pots.
eligible for warranty where
Painting 1 Year Does NOT cover Water
false ceiling and false ceiling
related electrical is under penetration due to capillary
HomeLane scope of work. rise from the ground level,
water leakage, seeping and
Only covers areas where continuous dampness of the
surface preparation for Wall is surface.
done under HomeLane scope
of work and limited to only Does NOT cover damage
repainting of walls. caused to the painted surface
due to fire, excessive heat
The same conditions and exposure, corrosive agents,
exceptions are applicable for abrasive materials or by the
the False ceiling category. customer including without
limitation damage caused due
to rework/fitting work done by
the customer post installation.

NOT APPLICABLE to non-

damaged areas and color
differences arising between
newly painted and previously
painted areas.

Does NOT cover electrical

fixtures like lights, fans and
appliances under electrical
The Electrical scope of work
warranty and carry their
should exceed Rs.50,000/- post
respective Brand warranty.
discount.

Does NOT cover where there is

Applicable on electrical short
improper power input to the
circuit/ tripping, loose contact
mains or Issues in the power
in plugs/switches, loose
input source.
Electrical 1 Year contact in fixture installation
such as Lights.
Does NOT cover electrical
failures due to physical damage
Covers the cost of electrical
of conduits, wires, switches
items including wiring,
and plates, electrical works
conduits that and labour
repaired by any other
required to rectify the
representative other than
concerned works.
HomeLane and/or
Inappropriate usage of
electrical points.

NOT APPLICABLE where

plumbing material is
discontinued by the
 manufacturer.

Does NOT cover plumbing

failures due to physical damage
and mishandling.

Does NOT cover if plumbing

Plumbing Scope of Work works have been repaired by
should exceed Rs. 20,000/- post any representative other than
discount. the company representative.

Covers leakage in plumbing or Does NOT cover if there is

Sanitary Pipes, improper fixing improper quality of water
of plumbing fixtures and supply to the property.
Plumbing 1 Year plumbing and sanitary pipe
manufacturing defects. Does NOT cover water
penetration due to capillary
Covers the cost of plumbing rise from the ground level,
items such as pipes and water leakage, seeping and
plumbing work accessories and continuous dampness of the
the labor required to rectify surface.
the concerned defect.
Plumbing failure shall not deal
with fixtures including but not
limited to taps, faucets,
nozzles, water closets, shower
cubicles etc.

Does NOT apply where mineral

deposits/ chalk formation on
plumbing fixtures due to
hardness in water.

NOT APPLICABLE where tile

and marble is discontinued by
the manufacturer.

Does NOT cover where

Covers civil works limited to damage/peel off is caused by
dado tiling, flooring and harsh surroundings and
skirting tiling/ marble laying maintenance, natural wear and
for material and workmanship tear of material caused by
failure subject to inspection by rough usage, tile and marble
HomeLane care representative. slippages due to natural bend
in material, usage of acids and
Civil scope of work should harsh brushes on the tiles
exceed Rs. 15,000. causing damage to grouting
and space fillers.
Civil 1 Year Covers dado and floor tile
grouting, hollow sound when Does NOT cover breakage of
tapped on the floor/dado tiles, brick cladding and jaali
surface due to incorrect and/or physical damage caused
application or insufficient to tiles or grouting due to
cement mortar filling, and/or external force or entity.
floor/dado fall due to poor
workmanship. Does NOT cover
cracks/damage due to
Covers brick cladding and jaali structural issues of the building
installation too. or due to excess water
absorption due to internal
leakage or exposure to water
source or internal water
leakages behind the tiles.

Does NOT cover if fading of

colour/ patterns, peeling of
edge banding is caused due to
improper maintenance and
exposure to direct/ indirect
sunlight, heat, moisture,
dampness and improper use
and maintenance.

NOT applicable on scope of

work involving refurbishment.

Does NOT cover cuts,

scratches, nicks and abrasions
which are resulting from
normal use during the standard
Covers custom carpentry, for
 material and workmanship life of the product.
failure subject to inspection by
Homelane care representative. Does NOT cover products
subjected to alteration,
Covers custom work including modification, accident,
but is not limited to wall abnormal use, contact with
partition, wall panelling, extreme temperatures, water,
headboards, pooja units, glass/ moisture and dampness or use
mirror works, metal works, of harsh or abrasive cleaning
cladding, other carpentry chemicals.
works.
Does NOT cover natural wear
Both material and labour and tear or damage caused by
should be done under rough handling or using the
homelane scope of work. product beyond its intended
use and damage caused due to
Custom Work 1 Year Covers fit and finish of the accidents, improper
product, bulging and bending maintenance, intentional or
of core material ,bubble willful misuse of the product.
formation/ peeling-off of top
finish such as laminates, Does NOT cover products used
veneers etc. for purposes for which it is not
designed or intended by us.
Covers fading of colour/
patterns, peeling of edge Does NOT cover rusting of
banding subjected to use of channels, hinges, and other
products in hygienic metallic parts due to exposure
surroundings with proper to moisture/dampness or use of
maintenance. harmful cleaning chemicals and
sprays.
Covers malfunctioning of
hardware and accessories and Does NOT cover damage
any other manufacturing defect caused by water leakages from
as approved by homelane care water outlets or water spillage
representative. due to user’s negligence.

Does NOT cover defects caused

by pests and pets including but
not limited to termites, ants,
wood borers, rats, dogs and
cats.

Does not cover natural

material’s seasonal changes
such as expansion and
contractions and damages due
to the same including but not
limited to cracks, warping,
shrinkages and variation in
colour/shades arising due to
natural factors.

Does NOT cover claims arising

from abuse, misuse,
negligence, leakages,
abrasives, accidents, improper
operations and natural disaster.

Warranty does not cover

All shower cubicles and scratches, chips, water spots or
windows are eligible for a 1 breaking of glass.
year warranty for material and
workmanship failure. Polycarbonate or Acrylic
sweeps, seals and door stops
Warranty covers any part of are not warrantied.
the enclosures found to be
defective of material or Warranty does not cover
workmanship. damage caused through faulty
Shower Cubicles/ Enclosures 1 Year
design of residence or
Warranty covers caulking, business, including but not
leaking, squeaking, and limited to enclosure design or
sagging not subject to wear tile installation errors, fit
and tear, physical damage. issues due to house settling,
damage or failure due to
Warranty includes cost of misuse, careless handling,
defective materials and labour alteration, misapplication,
to rectify the defect. improper use of cleaning
products, accidents, owner
negligence, abuse, or acts of
nature.
 Does NOT cover discoloration
or stains due to water
hardness.

No Warranty on Tiles post Any Seepage issues that lead to

Handover. Tiles falling through will not be
Note: If warranty is claimed on covered under warranty.
the Installation of tiles then
Tiles 1 Year
tiles replacement of exact Tile Does NOT cover fading and/or
shade or equivalent make damage due to wear and tear,
subject to availability is under abuse, weather, or accidental
HL Vendor Scope. damaging occurrences.

Physical damage due to rough

usage is not covered under
warranty.
The warranty is applicable on
In case of colour fading of the
fabric against manufacturing
Soft Furnishings 1 Year fabrics after 3 months of use,
defects, and on stitching
the same shall not be covered
related issues.
under warranty.

No warranty on Hardware and

accessories

e. HL Junior (Kids Furniture) Warranty

In case of any manufacturing defect in HL Junior (Kids Furniture) Product(s), within the specified warranty period following handover
date, Homelane shall repair or replace, at its discretion, the said Product.

Product Warranty Period Remarks Exceptions

*A comprehensive list of
Exceptions are covered below
HL Junior 3 Years Post lam Particle board
under the heading “Limitations
to Warranty”

Limitations to Warranty

HomeLane does not warrant against and is not responsible for: (a) any condition of the Warranty Covered Products attributable to; or (b) any
damage to such Products caused by any of the following:

1. Wear and tear suffered through normal use (including damages, breakages, scratches, dents, chip-offs and cuts), extensive exposure to
moisture (water leakage, beyond 72 hours for BWP ply, 48 hours for BWR, and 48 hours for Hydroguard plus / HDF) or damage caused
by severe impacts or accidents

2. Does NOT cover damage caused by misuse, negligence, normal wear and tear.

3. Only bends that are >3mm will be attended by HomeLane.

4. Water leakage and seepage within the building structure and continuous dampness of the surface beyond (i) 72 hours for BWP grade
plywood (IS710); 48 hours for BWR grade plywood (IS303); and 24 hours for exterior grade PB and Hydroguard plus / HDF materials.

5. Degradation, discolouration, damage, fading, etc. in colour, grain, or texture of natural wood materials, laminates and other materials
due to exposure to intensive or excessive light, sunlight, moisture or heat or other environmental factors.

6. Use of inappropriate chemicals, in which the surface of the product is exposed to chemical solvents like Turpentine, cleaning agent
chemical based, thinner etc. as well if there is impact with sharp tools.

7. Mistreatment, negligent use, insufficient or improper care (including but not limited to exposure to harsh weather conditions).

8. Alterations, modifications or use of products which are beyond or inconsistent with the supplied product instructions by HomeLane
and/ the usage of products which have not been authorised by HomeLane.

9. Destroyed, damaged or becomes unusable due to any Force Majeure event. (A Force Majeure event refers to the acts of God including;
such as flooding, hurricane, earthquake, lightning, any natural calamities etc., environmental condition such as air pollution, solvent
exposure, mold, mildew etc., or staining from foreign substances such as dirt, grease, oils, sprays etc. fire, acts of war, acts of
terrorism, pandemic, lockdown, acts of Government or any other event which is beyond the control of HomeLane)

10. In case of a resale of the Covered Products (either as part of the sale of Customer’s property or otherwise);

11. the Covered Products have been subject to re-installation, repair or alteration by any person not authorised by HomeLane;

12. Rusting of channels, hinges and other metallic parts, as these could be damaged due to household chemicals and sprays or exposure to
 moisture/dampness;

13. In case of defects caused by pests and pets including but not limited to termites, ants, wood borers, rats, dogs and cats;

14. The Covered Products are not utilized for the intended purpose, and are subjected to overloading of modules (especially magic corner
units, tandem units, invisible bed etc.).

Procedure to claim Warranty

1. For claiming warranty against any of the Covered Products which is valid under the warranty terms, Customer shall raise a ticket on
the Website or call on HomeLane's toll free number, identifying the Covered Product and the defect observed, including photographs
and/or other proofs of the same.

2. Once HomeLane receives a Customer's written notice, HomeLane shall send their authorised representative to the Customer's Site for
inspection and assessing the same to confirm whether the claim is covered under Warranty.

3. If it is covered under warranty as per HomeLane representative’s information, HomeLane shall either arrange for repair or replace the
defective Product.

4. In case of replacement: HomeLane shall provide a similar Product that is as close as possible in dimension, function and colour to the
defective product. HomeLane does not guarantee that the replacement product will be exactly the same as the Covered defective
Product. A replacement Product will not be covered by any further warranties. i.e. no fresh warranty shall be applicable on a replaced
product, which shall be covered under the original warranty term.

Service and Maintenance

1. For the first 6 months from the date of handover, 1 (one) free service is provided to the Customers to address routine maintenance
issues in respect of moving parts (hinges, channels etc.), such as alignment, the parts becoming loose, etc

2. To avail the free service, Customer should schedule a visit by contacting HomeLane’s customer care number 1800-102-4663 or raise
your request through www.homelane.com/care. If the free service is not availed by Customer within the aforesaid period of 6 months,
HomeLane’s obligation to provide such free service shall lapse.

3. After the period of 6 months from the date of handover, in case of maintenance requirement, Customers can seek paid maintenance
services, by contacting HomeLane’s customer care and scheduling a service visit. Such a visit shall be chargeable at HomeLane’s then
current service visit rates.

4. Any repairs or replacements advised during a service visit (whether free or paid-for), or any maintenance that may be sought by
Customer, which is not covered under the Warranty terms, shall be done at additional charges. HomeLane will provide Customer an
estimate of such additional charges after inspection and assessment during the service visit.

HomeLane Care

1. For any concerns regarding their project, Customers can raise a request through www.homelane.com/care .

2. HomeLane shall provide one service visit to the site, free-of-cost, within 6 months from the date of handover, for routine checks which
cover moving parts like hinges, channels, etc. The Care team will contact the Customer to schedule the visit. The free service
addresses issues like minor alignment, loose parts, etc. It also covers general alignment check of all shutters, lofts, the functioning of
drawers and all accessories, and any additional concealment of wiring for the TV unit.

3. Since some products are designed to have a lot of moving parts, HomeLane's products may require occasional re-alignment and
servicing. If there are any service and maintenance requests after the free service, they will be taken up on a chargeable basis.
HomeLane’s current service visit fee is a sum of Rs. 750 (Rupees Seven Hundred and Fifty) per visit. This visit includes re-alignment of
all products, but without any replacements. This request will have to be raised by the customer through www.homelane.com/care .

4. If the work includes re-alignment of units and/or replacement of items not covered under warranty (due to physical damage,
continuous water leakage, rusting, etc), the cost of replacement will be over and above Rs. 750, and a bill for the same will be provided
after the visit.

Cleaning Services

Post installation, the following set of services will be done at the site:

1. Dusting, sweeping and mopping of all areas.

2. Cleaning of doors of the cabinets to remove pencil marks and dust.

3. Cleaning the insides of wooden cabinets.

4. Deep cleaning with the use of mechanical equipment is out of scope.

Unloading Services

Any movement of materials by stairs above 2nd floor will attract the following additional charge/s:
 1. A fixed unloading charge of Rs. 5000 shall be charged for movement of material from 3rd floor and above where the service lift is
unavailable.

2. An additional charge of Rs. 1000 will be applicable for each floor movement of material from the 9th floor and above, where the service
lift is unavailable.

Notice:

Customer shall send any legal notice or court summons or mediation proceeding summons or any other legal document to the following
registered address of the Company: Homevista Decor and Furnishings and Private Limited, Legal Team, 2nd floor, BKN Ambaram Estates,
No.648/L, Old Madras Road, Binnamangala, Indiarnagar, Bangalore - 560038.

Cancellation Policy

At HomeLane, our primary goal is to ensure the successful completion of every order. However, as we rely on various stakeholders including
manufacturers, raw material providers, accessory suppliers, there may be some instances where we need to make changes to our prices and
material offerings. In these circumstances, we owe it to our customers to be fair and transparent, also allowing them to cancel their order if
the situation demands. For all other instances, we would like to draw the Customer your attention to the table provided below:

Time of cancellation Stage of Order Policy

Within 48 hours from order booking and if Full refund of the amount paid shall be
Pre- Design Stage
Site Measurement has not happened made.

There shall be no refund of the amount paid

at this stage, however, the amount paid shall
be adjusted for the Customer's future order,
limited to specific items, from the HomeLane
store website, up to 6 months from the date
of cancellation. The Customer has to utilize
the Order Booking Amount, in one single
After 48 hours and within 60 days of order
order, and cannot place multiple/subsequent
booking, provided the First cut Design Design Stage
orders against the amount paid.
Finalization has not happened.

Please note that there shall be no adjustment

against the amount paid by the customer,
after 6 months from the date of cancellation.

*HomeLane shall not share the final designs

with the customer

If First Cut Design Finalization/ Masking is

completed, or 60 days have elapsed from Design Validation Stage Nil refund.
order booking date, whichever is earlier

Nil refund.

*The customer will not be eligible for any

Any time after signing of the Works Contract Production Stage and beyond refund and moreover, shall be obligated to
pay the remaining price of Order Value of the
project to HomeLane i.e. the remaining 50%,
in compliance with the Works Contract.

Notes:

1. Time period is computed from the date of order booking ( i.e. Order Booking Amount received by HomeLane)

2. Booking Stage: This Stage commences when Customer makes payment of the First Installment and ends after Customer pays the
Second Installment before the beginning of site measurement of the Customer Site.

3. Design Stage: This Stage commences after Customer makes payment towards Second Installment, and ends before payment of the
Third Installment. Design stage starts with the Site measurement process.

4. Design Validation Stage: This stage commences after the Customer makes payment towards the Third installment (10% of the quote
value), and ends before payment of the fourth Installment. Design validation stage starts with the Site masking process.

5. Production Stage: This Stage commences when the Customer makes successful payment towards Fourth Installment (i.e. 30% of the
wood work Order value and 80% of the Non-Wood work order value). It is during this stage the orders are pushed for production.

6. First Design Discussion: This is the date of the very first offline/online design discussion between the Customer and HomeLane
representatives.

7. Site Measurement: Site Measurement refers to the date when HomeLane representatives visit the Customer site for
measurement/masking.

8. Order Value - This can be defined as the total value of your project that shall be paid to HomeLane, that may consist of both
 woodwork and non-woodwork, as finalized post the confirmation of quote. This value is inclusive of all discounts and tax, as applicable.

9. Refunds as per above policy as applicable will be processed only to the customer bank account irrespective of what mode and from
whose account we have received the original payment

Customer Conduct

1. HomeLane prohibits discrimination against its representatives including on the basis of sex, race, religion, caste, origin, disability,
marital status, gender identity, age, or any other characteristic that may be protected under applicable law.

2. Customers are directed to treat all our representatives with respect and courtesy, and provide them a safe and compliant (under all
applicable laws, bylaws including society norms, if any) location to perform service(s) at the project site. HomeLane shall be entitled to
refuse to perform any service(s) if the Customer don’t comply with this section and/or the Customer has not provided a safe
and compliant location and/or Customer has behaved in a discourteous, disrespectful, abusive, or otherwise inappropriate
manner or any other issues related to the Customer that affects the HomeLane services, than HomeLane reserves the right to
withhold the services at its absolute discretion until the requirements under this section are fully complied w by the Customer. Please
note, non-compliance under this section may result in delay and affect the timeline of Delivery Guarantee (if applicable) in the
Customer project and such delay shall not be treated as breach by HomeLane under the Works Contract and/or Quotation agreed
upon with you and any loss or delay due to your non-compliance of this section shall amount to breach by Customer under the
Works Contract and/or Quotation, as applicable.

3. Customers agree that in an event where our representative behaves in a manner that is discourteous, disrespectful, abusive,
inappropriate, or in violation of the law, Customer shall be required to report such incident with valid proofs at
compliance@homelane.com and legal@homelane.com with immediate effect but in any event not later than 48 hours of such incident.

4. Customers are directed to keep all your communications in writing with our representative on their official email and keep the
necessary POC designated by HomeLane in loop, if applicable. In case of any other assistance on your project, you may reach out to
the Care Team at care@homelane.com. Any complaint/escalation marked to unnecessary party/s in HomeLane shall be treated as
non-compliance of this section and HomeLane reserves its right to take appropriate action as available under the applicable law.

PERSONAL DATA AND PRIVACY POLICY

1. The Customer explicitly grants authorization to HomeLane for the collection, storage, retention, processing, and utilization of
personal data, including contact information, as outlined in our Privacy Policy. The Company shall use the personal data of the
Customer only for the legitimate use to provide the product and services to the Customer.

2. The Customer authorizes the Company to contact them through various channels such as phone, SMS, WhatsApp, email and Rich
Communication Services (RCS). It is understood that such communication will exclusively pertain to the products or services provided,
and the confidentiality of personal data, including contact information will be maintained. HomeLane retains the right to photograph
and publish the completed work.

3. Furthermore, the Customer allows the Company to share personal data, including contact information, with the vendors, franchisees
and third-party suppliers, in accordance with our Privacy Policy.

4. For a comprehensive understanding of our data handling practices, please refer to our Privacy Policy at
https://www.homelane.com/privacypolicy. We strongly recommend that the Customer reads the Privacy Policy to ensure awareness of
the terms and conditions.

5. Any notices intended for the Company in accordance with the personal data usage or deletion should be written to
legal@homelane.com.

6. The customer confirms that they have read and agreed that all the terms of the works contract are accurate to the best of their
knowledge and align with their requests.

GOVERNING LAW AND JURISDICTION

1. These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

2. Any dispute arising out of or in relation to this shall be subject to the exclusive jurisdiction of the courts at Bangalore, India.

CUSTOM QUOTATION OFFERINGS - Terms and Conditions*

The Custom Quotation Offerings – Terms and Conditions (“Custom Quotation T&Cs”) shall be applicable on the Custom Quotation provided by
HomeLane to the Customer, if any, wherein HomeLane shall get the Custom work done through their Vendors. These Vendors through their
expertise and experience, handle the necessary work involved in customs work of the Customer. The responsibility for the completion and
quality of custom work as mentioned in the Quotation, lies soley with the Vendors, except as specified in this Terms & Conditions.

Please note, the Custom Quotation T&Cs are subject to other applicable Service Terms and Conditions and shall be read with the covenants
mentioned in the Works Contract, and such other documents provided by HomeLane under the project:

1. Vendor/s - refers to individuals, organizations or Companies that are associated with HomeLane for providing the Services related to
Custom Work.
 2. Custom Work: Any/all custom work in the Quotation shall be differentiated from HomeLane’s standard offerings, by using the
terminology “Custom” prior to the description of such product/service, hereinafter referred as “Custom Work” and the underlined
scope as “Custom Scope of Work”.

3. Data Protection and Customer Consent (“Consent”). This Consent pertains to the sharing of Customers information with Vendors
engaged by HomeLane for the purpose of providing Custom Work. In relation to the Custom Work, HomeLane shall share customer
information, as provided by the Customer, with the Vendors undertaking the Custom Scope of Work. The Customer information may
include customer name, phone number, address, site address etc. which are necessary for carrying out the Custom Scope of Work. In
this regard, the Customer explicitly consents to sharing of such information with the Vendors engaged by HomeLane without any
restrictions. The Customer acknowledges and understands that sharing this information with the Vendors is essential to fulfill the
custom work requested by the Customer.

4. Designs - The designs for the Custom Scope of Work shall be provided by HomeLane, in discussion with the Customer, however, the
same may be subject to alteration, based on the feedback of the Vendor providing such Custom Scope of Work, post site measurement.
It is to be noted that Customers can discuss the changes/alterations, however, there can be no changes/revisions to the designs
finalized, post the payment of Third Installment by the Customer.

5. Non-Solicitation - Customer shall not approach any Vendors undertaking the Custom Scope of Work, directly or indirectly, without the
explicit written consent of HomeLane.

6. In case of any issues, concerns or dispute arising out of such services/products provided by the Vendor or its representative(s) to the
Customer under the Custom Scope of Work, the Customer should reach out to the HomeLane care team for resolution, if such
issues/concerns comes after handover of the project, and with the HomeLane project manager dealing with the Customer project, in
case of any issues/concerns and/or dispute before handover of the project.

7. Customer shall not indulge in any unethical/illegal practices including but not limited to bribery, or any direct payment to the Vendor
or its representative(s) either in cash or kind. HomeLane shall act as the sole point of contact between the Customer and Vendor for
the purpose of facilitating the Custom Scope of Work through the Vendor, under Custom Quotation. Customer hereby represents and
agrees that in connection with the Custom Scope of Work, it shall keep all the communications with the Vendor aligned with
HomeLane, and keep the necessary POC from HomeLane informed at all times to avoid conflict of interest, and shall not engage in any
mal-practices including but not limited to bribery or any such unethical/illegal acts, for securing an improper advantage for such
Custom Work.

8. No-Delivery Guarantee: In case of there being any Custom Work in the overall scope of project, such project shall automatically be
categorized under Estimated Timeline Commitment project i.e. an estimated timeline shall be provided by the Company, and a
compensation for breach shall not be applicable.

9. Warranty – HomeLane shall provide 1 year warranty on the Custom Scope of Work from the date of handover, as per the details
comprehensively mentioned above, under the heading “Warranty Details”.

10. Variation in price in Custom Work: The exact cost of the project under the Custom Scope of Work shall be dependent upon the
measurements, change in design, material, finishes etc. Based on such revisions, the cost of Custom Work may increase or decrease by
approximately 10 to 20%. In some cases, the percentage may be higher, depending on the quality/finish of products and specifications,
changes in designs finalized by the Customer etc. Please note, no further changes shall be possible after payment of the Third
Installment and, the final cost of Quotation at Third Installment shall be the final Price and will not be subject to any change(s)
thereafter.

11. Relationship between HomeLane and the Vendor: HomeLane shall act as a facilitator between the Vendor and the Customer for
enabling the Custom Work. HomeLane is not liable for any product or service(s) to be rendered by the Vendor unless mentioned
otherwise hereunder.

12. These Custom Quotation T&Cs are governed by the laws of India. Any dispute shall be governed exclusively by the courts of Bengaluru
only.

13. In case of conflict between the Customer Quotation T&Cs and other Terms and Conditions including Works Contract, the provisions
under the Works Contract shall prevail.

14. In the event of any misuse or abuse of the process by the Customer and/or Vendor, HomeLane reserves the right to deny or cancel the
project without any liability.

15. HomeLane shall not be liable for any loss or damage resulting from material breach of any terms and condition(s) by the Customer,
including negligence.

16. HomeLane shall not be liable for any indirect, punitive, special, incidental or consequential damages arising out or in connection with
the Custom Work.

17. HomeLane shall not be liable for loss or damage arising due to Force Majeure event.

18. In any event, the entire liability of HomeLane under Custom Work shall not exceed the amount of price paid to HomeLane for such
Custom Scope of Work, at the time of dispute.

19. HomeLane reserves the right to alter, modify or withdraw the Custom Work and underlined T&Cs anytime without any liability.

Brands associated with HomeLane(but not limited to):

 Brands
Category Associated
With

BWP Ply, BWR HomeLane Ply

Ply,
Commercial
Ply

MDF,
HomeLane

HydroGuard
Plus - HDF

Particle Board Action Tesa

Laminate Merino Stylam Archidlam Greenlam Heritage

E3 Squareone
Edge Band Rehau FirmEdge Master

Hardware & Hepo /

Tyrox Hafele Blum Everyday Spitze Ebco BDT
Accessories Hettich

Glass & Mirror Saint Gobain Modiguard RAL

Asian Paints Nippon Paints

Painting Berger Paints

Capella Hafele Futura Kaff

Glen
Appliances Elica Franke Faber

Lighting Philips Wipro Trix

Havells

Master HL
Furniture Urban Ladder Godrej
Invisible Bed Fabindia Spacetrick Nilkamal DF2H Claymint Crafts Junior

Duroflex Restolex
Mattress Wakefit Sunday

Artisan Excel
Wallpaper Marshalls Idecor

This Brand Association Table includes a list of all the brands HomeLane is associated with. HomeLane reserves the right to use a subset of the
products of these individual brands in its catalogue. HomeLane also reserves the right to change it from time to time without any prior notice
to the Customer.