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Abhishek Jaiswals Home
Ahmedabad | Bangalore | Bhubaneshwar | Chennai | Coimbatore | Hyderabad | Jaipur | Kochi | Kolkata | Lucknow | Madurai | Mumbai | Mysore | Nagpur | NCR | Pune | Ranchi | Salem | Surat
| Tiruppur | Trichy | Vijayawada | Vizag
Here is the quote that you requested. Please review and reach out to us, for any questions.
Project Details
PROPERTY NAME TOTAL BUILT-UP AREA PROPERTY CONFIG DESIGN EXPERT PRICE VERSION
Jay S
9209894200
J jay.s@doowup.co
Jay S
J 9209894200
jay.s@doowup.co
Price Summary
The Final Quote Value is inclusive of the GST (@18%) amount of ₹ 83,581
Payment Options
Purchase Outright
*An additional EMI Processing Fee of 1.18% is applicable on the Remaining Amount (paid via EMI Scheme). You can find details on EMI offerings
including the list of Banks/NBFCs with specific terms from your Relationship Manager.
Notes
i. Booking Amount : The non-refundable payment to proceed to the detailed design phase.
ii. 50% of Order Value : The amount will be calculated post deducting the Booking Amount from 50% of the total order value. Payment is to be made after
iii. 50% Balance Amount : Once your order has been manufactured, this payment is made before dispatch and installation.
Bedroom -2 Summary Total: ₹ 1,65,536
Doowup Study Table 2 Prelam MDF-Clr- Prelam MDF-Clr- 900 X 580 X 750 1 ₹ 10,656
Pencile Drawer BSL | Lucent OSL Wooden
Soft close
Acacia Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup Study Table 2 Prelam MDF-Clr- Prelam MDF-Clr- 900 X 580 X 750 1 ₹ 10,656
Pencile Drawer BSL | Lucent OSL Wooden
Soft close
Acacia Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup Hinged Prelam MDF-FW- Prelam MDF-Clr- 600 X 560 X 2100 1 ₹ 32,818
Wardrobe Dresser 2 BSL | Wool OSL Wooden
External Drawer With Grain Matt |
Open Cabinet-1 Shutter Prelam MDF-Clr-
Soft close
OSL | Lucent
Acacia | Mirror |
Mirror
EXPOSED PANELS
GROUP PANELS
INTERNAL (2)
Doowup Hinged Ply-DW | Frosty Prelam MDF-Clr- 450 X 330 X 2100 1 ₹ 20,214
Wardrobe Open Tall White BSL Solid Matt |
Unit with 3 External Prelam MDF-Clr-
Wardrobe 1 Fixed Shelf BSL | HAB Grey
3 Removable Shelf
Soft close
INTERNAL (1)
Doowup Hinged Ply-DW|Frosty 450 X 330 X 2100
Wardrobe-Open Tall White
Unit with 3 External
Drawer 1 Fixed shelf 3
Removable Shelf-300D
GROUP PANELS
GROUP PANELS
GROUP PANELS
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 500 X 100 X 650 1 ₹ 3,052
Shutter-1S BSL | Wool OSL Wooden
Soft close
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Top Filler Prelam MDF-FW- Prelam MDF-Clr- 1530 X 18 X 100 1 ₹ 852
BSL | Wool OSL Wooden
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 500 X 100 X 650 1 ₹ 3,052
Shutter-1S BSL | Wool OSL Wooden
Soft close
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 500 X 100 X 650 1 ₹ 3,052
Shutter-1S BSL | Wool OSL Wooden
Soft close
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 450 X 100 X 650 1 ₹ 2,914
Shutter-1S BSL | Wool OSL Wooden
Soft close
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 500 X 100 X 650 1 ₹ 3,052
Shutter-1S BSL | Wool OSL Wooden
Soft close
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 482 X 100 X 650 1 ₹ 3,002
Shutter-1S BSL | Wool OSL Wooden
Soft close
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 500 X 100 X 650 1 ₹ 3,052
Shutter-1S BSL | Wool OSL Wooden
Soft close
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Top Filler Prelam MDF-FW- Prelam MDF-Clr- 1931 X 18 X 100 1 ₹ 1,037
BSL | Wool OSL Wooden
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
* The Total Qty for services includes the Area/Running length and Quantity. Total Price: ₹ 0
Props No Cost
1. Study_chair
2. P0491_bed
Kitchen Summary Total: ₹ 2,29,797
Doowup-Base Blind Ply-DW | Frosty Prelam MDF-Clr- 1050 X 560 X 800 1 ₹ 12,672
Corner Cylinder Unit White OSL Wooden
Left Grain Matt |
Soft close
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Base Sink Unit Ply-DW | Frosty Prelam MDF-Clr- 600 X 560 X 800 1 ₹ 7,306
1 Shutter Without White OSL Wooden
Bottom-Version 1 Grain Matt |
Soft close
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Base Cabinet 2 Ply-DW | Frosty Prelam MDF-Clr- 600 X 560 X 700 1 ₹ 8,966
Shutter White OSL Wooden
Soft close
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Base Hob Ply-DW | Frosty Prelam MDF-Clr- 800 X 560 X 700 1 ₹ 28,173
Cabinet 3 Drawer- White OSL Wooden
Version 1 Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Accessories (3)
Doowup-Base Cabinet 1 Ply-DW | Frosty Prelam MDF-Clr- 450 X 560 X 700 1 ₹ 7,080
Shutter White OSL Wooden
Soft close
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Base Cabinet 3 Prelam MDF-FW- Prelam MDF-Clr- 600 X 560 X 700 1 ₹ 20,522
Drawer BSL | Wool OSL Wooden
Soft close
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Accessories (3)
Doowup-Open Base Prelam MDF-FW- Prelam MDF-Clr- 600 X 560 X 700 1 ₹ 13,351
With 1 Wicker Basket 1 BSL | Wool BSL Wooden
Bottom Drawer Grain Matt |
Soft close
Prelam MDF-Clr-
BSL | Lucent
Acacia
Accessories (1)
Doowup-Wall Cabinet Prelam MDF-FW- Prelam MDF-Clr- 450 X 330 X 600 1 ₹ 4,805
Aqua Unit 1 Shutter BSL | Wool OSL Wooden
Soft close
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup Wall Lift Up Prelam MDF-Clr- Prelam MDF-Clr- 600 X 330 X 600 1 ₹ 6,638
Cabinet With Base BSL | Lucent OSL Wooden
Open Unit Acacia Grain Matt |
Soft close
Prelam MDF-Clr-
OSL | Lucent
Acacia
Accessories (1)
GROUP PANELS
Doowup-Wall Cabinet 2 Prelam MDF-FW- 19mm Sleek 600 X 330 X 600 1 ₹ 13,299
Aluminium Glass BSL | Wool Aluminium Profile
Shutter-19mm Alu With Handle DW
profile Sleek | Silver |
Soft close
Clear | Clear
Doowup-Wall Cabinet 2 Prelam MDF-FW- 19mm Sleek 600 X 330 X 600 1 ₹ 13,299
Aluminium Glass BSL | Wool Aluminium Profile
Shutter-19mm Alu With Handle DW
profile Sleek | Silver |
Soft close
Clear | Clear
GROUP PANELS
Doowup Wall Lift Up Prelam MDF-Clr- Prelam MDF-Clr- 600 X 330 X 600 1 ₹ 6,638
Cabinet With Base BSL | Lucent OSL Wooden
Open Unit Acacia Grain Matt |
Soft close
Prelam MDF-Clr-
OSL | Lucent
Acacia
Accessories (1)
GROUP PANELS
GROUP PANELS
Doowup-Loft Frame Prelam MDF-FW- Prelam MDF-Clr- 420 X 100 X 650 1 ₹ 4,992
And Shutter L Corner BSL | Wool OSL Wooden
Soft close
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 300 X 100 X 650 1 ₹ 2,411
Shutter-1S BSL | Wool OSL Wooden
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 600 X 100 X 650 1 ₹ 3,237
Shutter-1S BSL | Wool OSL Wooden
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 300 X 100 X 650 1 ₹ 2,411
Shutter-1S BSL | Wool OSL Wooden
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Top Filler Prelam MDF-FW- Prelam MDF-Clr- 1332 X 18 X 100 1 ₹ 761
BSL | Wool OSL Wooden
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 300 X 100 X 650 1 ₹ 2,411
Shutter-1S BSL | Wool OSL Wooden
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Top Filler Prelam MDF-FW- Prelam MDF-Clr- 920 X 18 X 100 1 ₹ 571
BSL | Wool OSL Wooden
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 600 X 100 X 650 1 ₹ 3,237
Shutter-1S BSL | Wool OSL Wooden
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 432 X 100 X 650 1 ₹ 2,774
Shutter-1S BSL | Wool OSL Wooden
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Top Filler Prelam MDF-FW- Prelam MDF-Clr- 2300 X 18 X 100 1 ₹ 1,206
BSL | Wool OSL Wooden
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 300 X 100 X 650 1 ₹ 2,411
Shutter-1S BSL | Wool OSL Wooden
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 300 X 100 X 650 1 ₹ 2,411
Shutter-1S BSL | Wool OSL Wooden
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
Doowup-Loft Frame and Prelam MDF-FW- Prelam MDF-Clr- 800 X 100 X 650 1 ₹ 4,599
Shutter-2S BSL | Wool OSL Wooden
Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
M1
Qty Price
Product Name Brand Category Product Code
(no.s) (in ₹)
UL Furniture - ₹ 25,670
Services ₹0
* The Total Qty for services includes the Area/Running length and Quantity. Total Price: ₹ 0
Props No Cost
1. Refrigerator
Livingroom Summary Total: ₹ 41,231
Doowup-Tv Unit Prelam MDF-Clr- Prelam MDF-Clr- 900 X 380 X 200 1 ₹ 10,667
Suspended 1 Drawer 1 BSL | Lucent OSL Wooden
Open Unit Acacia Grain Matt |
Soft close
Prelam MDF-Clr-
OSL | Lucent
Acacia
GROUP PANELS
GROUP PANELS
Doowup-Tv Unit Prelam MDF-Clr- Prelam MDF-Clr- 900 X 380 X 200 1 ₹ 10,667
Suspended 1 Drawer 1 BSL | Lucent OSL Wooden
Open Unit Acacia Grain Matt |
Soft close
Prelam MDF-Clr-
OSL | Lucent
Acacia
GROUP PANELS
GROUP PANELS
GROUP PANELS
GROUP PANELS
Services ₹0
* The Total Qty for services includes the Area/Running length and Quantity. Total Price: ₹ 0
Props No Cost
1. P0137_tv_hanging
Bedroom - 1 Summary Total: ₹ 1,11,357
Doowup Wall Lift Up Prelam MDF-Clr- Prelam MDF-Clr- 450 X 330 X 600 1 ₹ 5,544
Cabinet With Base BSL | Lucent OSL Wooden
Open Unit Acacia Grain Matt |
Soft close
Prelam MDF-Clr-
OSL | Lucent
Acacia
Accessories (1)
Doowup Study Table 2 Prelam MDF-Clr- Prelam MDF-Clr- 1200 X 580 X 750 1 ₹ 18,757
Drawer Bottom-Left BSL | Lucent OSL Wooden
Soft close
Acacia Grain Matt |
Prelam MDF-Clr-
OSL | Lucent
Acacia
GROUP PANELS
INTERNAL (2)
GROUP PANELS
Doowup Hinged Prelam MDF-FW- Prelam MDF-Clr- 450 X 560 X 2100 1 ₹ 27,715
Wardrobe Dresser 2 BSL | Wool OSL Wooden
External Drawer With Grain Matt |
Open Cabinet-1 Shutter Prelam MDF-Clr-
Soft close
OSL | Lucent
Acacia | Mirror |
Mirror
EXPOSED PANELS
GROUP PANELS
Services ₹0
* The Total Qty for services includes the Area/Running length and Quantity. Total Price: ₹ 0
Props No Cost
1. P0491_bed
FAQs
DOOWUP Care is our Post-installation Service and Warranty Program. This covers all products manufactured, supplied and installed by DOOWUP.
Please visit support@doowup-helpdesk.freshdesk.com and submit your details with a brief description of your problem. Our executive will give
you a call within 24 working hours and schedule a visit in no time at all.
Our priority is to provide you with the best possible service. Our care representative will advise you on whether it is covered under warranty or
chargeable.
DOOWUP's warranty covers all products and services for up to 10 years, including modular kitchens, wardrobes, study units, TV units, foyer
units, pooja units, and small shelves. Our commitment to quality ensures that you can trust us to provide durable products that are built to last.
And with our comprehensive warranty, you can rest easy knowing that we'll take care of any manufacturing defects that may arise. Book a
design consultation today to discover how DOOWUP can transform your home.
These Terms and Conditions is an understanding between Homevista Decor and Furnishings Private Limited (hereinafter
referred to as the “Company”) and its Customers.
Doowup is a brand of the Company, which is engaged in the business of providing end-to-end home interior solutions for its
Customers.
Customer refers to an individual, organization or entity that purchases goods or services from Doowup.
Price Validity
1. The exact price of your project will depend on measurements, scope of work and change in designs / material / finishes. Based on these
revisions, you can expect the quote value to rise or drop by approximately 5-10%. However, in case of non standard product selection /
customization / additional scope of work, the prices may substantially increase from the initial quote value.
2. Based on your initial discussion with the Doowup representatives, you shall make an initial payment of either 5% of quote value or INR
15,000, whichever is higher, for booking the order with Doowup, subject to terms and conditions mentioned herein, if applicable.
Note: A non-refundable Convenience fee of 2% (including GST) on payment amount may be levied on certain
modes of payment including Credit card /Debit card/Net Banking/ Wallet /Etc.
4. The name used for order booking should be in line with the KYC of the customer. No name change possible once order is booked.
Disclosing complete names at the time of order booking will help for all legal communications, availing finance options, GST Invoice in
case of registered person and processing refund if in case of cancellation.
5. For booking an order with Doowup, your quote value should include a minimum of INR 50,000 "woodwork". In case of the quote value
having woodwork less than INR 50,000, the same shall not be accepted.
6. The initial value of the quote may not include civil, plumbing, gas-piping or electrical work. The exact value of the quote will depend on
the site conditions.
7. The Fourth/final payment has to be completed before the material dispatch from the factory and not before installation. HomeLane shall
not dispatch the materials, unless the Final Installment is received and approved by HomeLane.
8. Between First Installment and Third Installment payment stage of your order brand partnered categories such as appliances, lights and
loose furniture etc are subject to price fluctuation and may not be available due to stock issues from the manufacturer’s end. In such
cases, you will have an option to choose the other available products.
9. We have categorized the work of Doowup as interior solutions and it shall be considered as “Works Contract Services of Interior
Solutions” (SAC 995476). Place of Supply will be considered based on the State where the installation is to be carried out irrespective of
bill to State. GST shall be collected on each payment as per the installment cycle, and an invoice shall be issued after
provision of the services i.e. on completion of the Scope. It is clarified that Doowup takes no liability or responsibility for
your eligibility of the GST Input Tax Credit and the same shall be verified by you before engaging Doowup, i.e. before
payment of the first installment.
10. If a customer wishes to make payments in cash, Doowup can accept cash up to Rs.199,999/- between all the stages of the respective
project.
Maximum amount of cash that Doowup accepts without PAN is Rs.49,999/-
Maximum amount of cash that Doowup accepts with PAN is Rs.1,99,999/- and note that, PAN should belong to the customer ONLY
and it is mandatory to obtain copy of the PAN from a customer and to be shared with Finance team to approve payments.
Orders can not be split to accommodate additional cash from a customer.
11. Doowup shall not be responsible for any defaults or delays in the event a customer fails to make payments as per the payment
installments.
12. The final quote value shall be valid for a period of six (6) months. In case of extension of the quote validity beyond 6 months, then the
prices shall vary, as per the then existing pricing.
13. All payments made by the Customer throughout their engagement with Doowup should be approved by Doowup via email
communication, and only on such approval, the payment shall be deemed effective.
Installation Checks
When civil work is done at site (including false ceiling, electrical, plumbing, gas piping, wall demolition, wall partition, etc.), hand marks and
scratches are bound to occur and cannot be avoided. It’s recommended to have a final coat of paint after completion of all interiors.
1. The delivery and installation of your Order shall be on or before the delivery date prescribed in the Quotation, and at the address given
by you.
2. Delivery Date will be calculated from the date of completion of the following requirements (“All-Set-Go”):
a. Both Parties, Customer and Doowup, signing off on the designs and specifications for the home interiors;
b. Customer making all payments, strictly in accordance with the specified payment milestones. The Delivery Guarantee will
commence from the date of approval of payment, which shall be confirmed via email by Doowup; and
c. Customer handing over the Site to Doowup in a condition that meets the requirements of Customer’s Site Readiness Checklist as
per the Works Contract.
3. Doowup will dispatch materials for installation at customer’s site, in accordance with Doowup’s “Ready to Dispatch” email and upon
receipt of the Third and Final Installment of the Price in full, from Customer. In the event customer does not accept the materials at its
site within 15 (fifteen) days from the scheduled dispatch date, then the customer will be liable to pay Doowup storage charges of Rs. 500
(Indian Rupees Five Hundred) per day from the 16 th (Sixteenth) day onwards; and in case of any risk of loss, theft or damage to such
furniture or materials shall be borne solely by customer.
Delivery Guarantee
Customers may be entitled to the benefit of Doowup’s Delivery Guarantee, depending on the Scope of work, and subject to achieving All-Set-Go.
Customers may either be provided with a (i) 45 days’ delivery Guarantee; or (ii) (45 + 10) days delivery Guarantee, or (iii) Nil Guarantee, subject
to the Categories mentioned below. In all other cases, the Delivery Date is an estimate, and Doowup shall not be in breach if the same is not
adhered to.
1. Standard Doowup Offerings: A 45-day delivery guarantee shall be applicable to your project if your overall scope of services includes
items from the following “Type A” categories only.
False Ceiling
2. Additional Services: A 45+10 day delivery guarantee is applicable to your project if your overall scope of services includes any items
from the following “Type B” categories along with items from above mentioned “Type A” categories.
Wooden Flooring
Painting: Phase 2 (typically final coat of paint)
Non-texture Painting
3. Non Standard Categories: A fixed timeline delivery guarantee will NOT be applicable on your project if it includes items from any of
the following “Type C” categories:
If your overall scope of services includes Non-Standard Electrical Works, Civil/ Renovation activities.
4. The fixed timeline delivery guarantee period, if applicable, will begin once all 3 of the following stages are complete:
You & your Doowup project team have signed off on your design.
The payment for your third installment is received , and approved by Doowup.
5. If we don't complete your project within the applicable delivery guarantee period then we will pay you rent (Rs. 500/day) for every day of
delay, subject to the fulfilment of all the pre-conditions for availing such a delivery guarantee. Please refer to the “Pre-conditions for
Delivery Guarantee” section below to know more about such conditions.
6. Pre-conditions to our Delivery Guarantee: All items contained in the site-readiness checklist should be complete when we begin the
installation process.
7. If an item is not marked with any category symbol in the quotation then it shall be assumed that it belongs to the “Type A” Category
wherein a 45 days delivery guarantee will be applicable
8. Doowup shall not be liable in the event there are any delays in delivery attributable to Customer or due to an event of force majeure.
9. The word "Guarantee" or "Guaranteed" is used in marketing, branding, promotions, other places on the website and/or such other assets
owned and managed by Doowup, in common parlance only and it should be interpreted accordingly.
3. If you are not in full possession of the site and temporary possession has been allowed by the builder.
4. If there is concurrent work being done at the site by any other third party contractor like Painting, WallPaper, Wooden Flooring or
Carpentry Work during installation, and work being executed by the builder such as civil works, core-cutting, painting, etc.
5. The Delivery Guarantee shall not be applicable if there are any changes to designs after the order is in production.
7. Abnormal hindrances in execution like Continuous Lack of Power, Non-Working Lifts, No Permission from Builder, etc.
9. OEM replacements due to functional defects found at the time of handover are outside the Delivery Guarantee. The replacements will be
done free of cost based on the OEM timeline and Doowup will facilitate the replacements. E.g. hardware, appliances like hob and
chimney, accessories, colour mismatch or scratches in handles, etc.
10. Deep scratches found on shutters after peeling off of protective liners will be replaced by Doowup if they are not removable using
polishing agents, but they are outside of Delivery Guarantee.
11. Shade variation for the same colour of shutter finish will be replaced based on OEMs timeline, free of cost, but the same will be outside
of Delivery Guarantee. Doowup will facilitate the replacements through OEMs.
12. If the woodwork component of the quote is equal to or greater than INR 15 lakhs then the Delivery Guarantee will not be applicable due
to the volume of work involved.
Product Warranty
FLAT 10 YEAR WARRANTY: All Customer's woodwork is covered under Doowup’s Flat 10 Years Warranty. This safeguards the
Customer against any defect in manufacturing of woodwork items or installation workmanship.
All accessories, hardware and appliances are covered as per the respective Manufacturer’s Warranty Policy.
Doowup also provides Service Warranty on certain offerings, as outlined hereunder.
A detailed description of our Warranty Policy is also mentioned in the Doowup Works Contract. You can refer to the Works Contract
when you are making the Third Installment payment of the quote value.
Doowup provides a limited warranty on the Products as per the following 3 categories:
a. Covered Products
In case of any manufacturing defects or defects in installation workmanship in any of the following Products, and the same being in the
warranty period mentioned hereunder, Doowup shall repair or replace, at its discretion, the said Products.
A comprehensive list of
Core Material;
Covers against delamination Exceptions are covered below
MDF and Composite Plywood 10 years
and edgeband peeling under the heading "Limitations
Modules
to Warranty"
c. No Warranty Products
All other items, Products or materials supplied or used by us, an illustrative list of which is provided below, are provided on an as-is basis,
without warranties of any kind.
Note: The warranty period, as mentioned hereunder, shall be upto a period of one (1) year from the date of handover. During the first six
(6) months of the warranty period, Doowup shall provide 100% warranty on the same, as mentioned, while for the remaining six (6)
months, Doowup shall be liable for 75% of the warranty cost, and the remaining 25% of the warranty cost should be borne by the
customer.
Doowup does not warrant against and is not responsible for: (a) any condition of the Warranty Covered Products attributable to; or (b) any
damage to such Products caused by any of the following:
1. Wear and tear suffered through normal use (including scratches, dents and cuts) or damage caused by impacts or accidents or
mishandling.
2. Water leakage and seepage within the building structure and continuous dampness of the surface.
3. Does NOT cover damage caused by misuse, negligence, normal wear and tear, insufficient or improper care (including but not limited to
exposure to harsh weather conditions).
5. Degradation, discolouration, damage, fading, etc. in colour, grain, or texture of natural wood materials, laminates and other materials
due to exposure to intensive or excessive light, sunlight, moisture or heat or other environmental factors.
6. Use of inappropriate chemicals, detergents, abrasives or other inappropriate cleaning agents that can damage the wooden surface of the
products or rust the accessories.
7. Damage caused by any force majeure event (A Force Majeure event refers to the acts of God including; such as flooding, hurricane,
earthquake, lightning, any natural calamities etc., environmental condition such as air pollution, solvent exposure, mold, mildew etc., or
staining from foreign substances such as dirt, grease, oils, sprays etc. fire, acts of war, acts of terrorism, pandemic, lockdown, acts of
Government or any other event which is beyond the control of Doowup).
8. Improper maintenance of the Covered Products the same not being utilised for the intended purpose;
9. In case of a resale of the Covered Products (either as part of the sale of Customer’s property or otherwise);
10. The Covered Products have been subject to re-installation, repair or alteration by any person not authorised by Doowup;
11. Rusting of channels, hinges and other metallic parts, as these could be damaged due to household chemicals and sprays;
1. For claiming warranty against any of the Covered Products which is valid under the warranty terms, Customer shall raise a ticket on the
Website or call on our toll free number, identifying the Covered Product and the defect observed, including photographs and/or other
proofs of the same.
2. Once we receive your written notice, we shall send our authorised representative to your Site for inspection and assessing the same to
confirm whether the claim is covered under Warranty.
3. If it is covered under warranty as per our representative’s information, we shall either arrange for repair or replace the defective Product.
4. In case of replacement: We shall provide a similar Product that is as close as possible in dimension, function and colour to the defective
product. We do not guarantee that the replacement product will be exactly the same as the Covered defective Product. A replacement
Product will not be covered by any further warranties. i.e. no fresh warranty shall be applicable on a replaced product, which shall be
covered under the original warranty term.
1. For the first 6 months from delivery and installation, 1 (one) free service is provided to the Customers to address routine maintenance
issues in respect of moving parts (hinges, channels etc.), such as alignment, the parts becoming loose, etc
2. To avail the free service, Customer should schedule a visit by contacting Doowup’s customer care number 1800-309-8789 or raise your
request through Doowup’s customer care mail at care@doowup.co. If the free service is not availed by Customer within the aforesaid
period of 6 months, Doowup’s obligation to provide such free service shall lapse.
3. After the period of 6 months, in case of maintenance requirement, Customers can seek paid maintenance services, by contacting
Doowup’s customer care and scheduling a service visit. Such a visit shall be chargeable at Doowup’s then current service visit rates.
4. Any repairs or replacements advised during a service visit (whether free or paid-for), or any maintenance that may be sought by
Customer, which is not covered under the Warranty terms, shall be done at additional charges. Doowup will provide Customer an
estimate of such additional charges after inspection and assessment during the service visit.
Doowup Care
1. For any concerns regarding your project, please feel free to raise your request by sending us an email at care@doowup.co.
2. We provide one service visit to the site, free-of-cost, within 6 months of the project completion and handover, for routine checks which
cover moving parts like hinges, channels, etc. Our Care team will contact you to schedule the visit. The free service addresses issues like
minor alignment, loose parts, etc. It also covers general alignment check of all shutters, lofts, the functioning of drawers and all
accessories, and any additional concealment of wiring for the TV unit.
3. Since some products are designed to have a lot of moving parts, our products may require occasional re-alignment and servicing. If there
are any service and maintenance requests after the free service, they will be taken up on a chargeable basis. Doowup’s current service
visit fee is a sum of Rs. 750 (Rupees Seven Hundred and Fifty) per visit. This visit includes re-alignment of all products, but without any
replacements. This request will have to be raised by the customer by sending a mail at care@doowup.co.
4. If the work includes re-alignment of units and/or replacement of items not covered under warranty (due to physical damage, continuous
water leakage, rusting, etc), the cost of replacement will be over and above Rs. 750, and a bill for the same will be provided after the
visit.
Cleaning Services
1. Post installation, the following set of services will be done at the site:
Unloading Services
1. Any movement of materials by stairs above 2nd floor will attract the following additional charge/s:
a. A fixed unloading charge of Rs. 5000 shall be charged for movement of material from 3rd floor and above where the service lift is
unavailable.
b. An additional charge of Rs. 1000 will be applicable for each floor movement of material from the 9th floor and above, where the
service lift is unavailable.
Cancellation Policy
At Doowup, our primary goal is to ensure the successful completion of every order. However, as we rely on various stakeholders including
manufacturers, raw material providers, accessory suppliers, there may be some instances where we need to make changes to our prices and
material offerings. In these circumstances, we owe it to our customers to be fair and transparent, also allowing them to cancel their order if the
situation demands. For all other instances, we would like to draw the Customer your attention to the table provided below:
Nil Refund.
Any time period after signing of the Works The customer will not be eligible for any
Contract Production Stage and beyond refund and shall be obligated to pay the
remaining price of Order Value of the project
to Doowup i.e. the remaining 50%, in
compliance with the Works Contract.
Notes:
1. Time period is computed from the date of order booking ( i.e. Order Booking Amount received by Doowup).
2. Order Booking Amount: The payment of 5% of Order Value or INR 15,000, whichever is higher, by the Customer at the stage of order
booking.
3. Design Stage:This Stage commences after Customer makes payment towards 1st Installment (5 % of the Order Value or INR 15,000,
whichever is higher), and ends before payment of the Third Installment (30% of Order Value).
4. Production Stage:This Stage commences when the Customer makes successful payment towards Third Installment i.e. 30% of the
Order value. It is during this stage the orders are pushed for production.
5. Site Measurement: Site Measurement refers to the date when Doowup representatives visit the Customer site for masking.
6. Order Value - This can be defined as the total value of your project that shall be paid to Doowup, as finalised post the confirmation of
quote. This value is inclusive of all discounts and tax, as applicable.
7. Refunds as per above policy as applicable will be processed only to the customer bank account irrespective of what mode and from
whose account we have received the original payment
Customer Conduct
1. Doowup prohibits discrimination against representatives including on the basis of sex, race, religion, caste, origin, disability, marital
status, gender identity, age, or any other characteristic that may be protected under applicable law.
2. You are directed to treat all our representatives with respect and courtesy, and provide them a safe and compliant (under all applicable
laws, bylaws including society norms, if any) location to perform service(s) at the project site. Doowup shall be entitled to refuse to
perform any service(s) if you don’t comply with this section and/or you have not provided a safe and compliant location
and/or you have behaved in a discourteous, disrespectful, abusive, or otherwise inappropriate manner. Doowup reserves the right to
withhold the services at its absolute discretion until the requirements under this section are fully complied with by you. Please note, non-
compliance under this section may result in delay and affect the timeline guarantee (if applicable) in your project and such delay shall
not be treated as breach by Doowup under the Works Contract and/or Quotation agreed upon with you and any loss or delay due to your
non-compliance of this section shall amount to breach by Customer under the Works Contract and/or Quotation, as applicable.
3. You agree that in an event where our representative behaves in a manner that is discourteous, disrespectful, abusive,
inappropriate, or in violation of the law, you shall be required to report such incident with valid proofs at
compliance@homelane.com and legal@homelane.com with immediate effect but in any event not later than 48 hours of such incident.
4. You are directed to keep all your communications in writing with our representative on their official email and keep the necessary POC
designated by the company in loop, if applicable. In case of any other assistance on your project, you may reach out to the Care Team at
care@doowup.co. Any complaint/escalation marked to unnecessary party/s in the company shall be treated as non-compliance of
this section and the company reserves its right to take appropriate action as available under the applicable law.
1. The Customer explicitly grants authorization to Doowup for the collection, storage, retention, processing, and utilization of personal data,
including contact information, as outlined in our Privacy Policy. The Company shall use the personal data of the Customer only for the
legitimate use to provide the product and services to the Customer.
2. The Customer authorizes the Company to contact them through various channels such as phone, SMS, WhatsApp, and email. It is
understood that such communication will exclusively pertain to the products or services provided, and the confidentiality of personal
data, including contact information will be maintained. Doowup retains the right to photograph and publish the completed work.
3. Furthermore, the Customer allows the Company to share personal data, including contact information, with the vendors, franchisees and
third-party suppliers, in accordance with our Privacy Policy.
4. For a comprehensive understanding of our data handling practices, please refer to our Privacy Policy at
https://www.doowup.co/privacypolicy. We strongly recommend that the Customer reads the Privacy Policy to ensure awareness of the
terms and conditions.
5. Any notices intended for the Company in accordance with the personal data usage or deletion should be written to
legal@homelane.com.
6. The customer confirms that they have read and agreed that all the terms of the works contract are accurate to the best of their
knowledge and align with their requests.
NOTICE:
Customer shall send any legal notice or court summons or mediation proceeding summons or any other legal document to the
following registered address of the Company: Homevista Decor and Furnishings and Private Limited, Legal Team, 2nd floor, BKN
Ambaram Estates, No.648/L, Old Madras Road, Binnamangala, Indiarnagar, Bangalore - 560038.
1. These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
2. Any dispute arising out of or in relation to this shall be subject to the exclusive jurisdiction of the courts at Bangalore, India.