• Importance: Managers need to ensure that their team understands the vision,
goals, and expectations, as well as maintain open channels for feedback and
collaboration. Poor communication can lead to misunderstandings, mistakes,
and a lack of alignment within the team.
3. Problem-Solving and Decision-Making Skills:
• Definition: Problem-solving and decision-making skills are the ability to
analyze situations, identify potential solutions, and make sound decisions that
will benefit the organization. It involves critical thinking, data analysis, and
considering long-term consequences.
• Examples: Resolving conflicts, addressing operational inefficiencies, and
responding to unexpected challenges or crises.
• Importance: Managers must be able to make decisions under pressure and
solve problems efficiently to keep operations running smoothly and ensure the
team's success.
These three skills — leadership, communication, and problem-solving/decision-
making — are fundamental for a manager's ability to perform their job effectively, contribute to organizational success, and maintain a positive and productive work
