Doc No- D/CSR/001,
Rev No-00 (08/08/2022)
CUSTOMER SPECIFIC REQUIREMENTS
Customer VICTORA AUTO PVT. LTD.,
S.No. Supplier RPJ STAMPING PVT. LTD.,
Automotive (Y/N) Yes, Automotive Customer
1 PPAP submission level PPAP Level 4 - As per AIAG Standard (Latest Revision)
Initial Quality Stabilization – 120 Days Monitoring Performance from Start of production
(1. Sampling inspection are to be followed with Double the sampling plan
2 Supplier Launch Safe Period & Containment process
2. If any Quality concern raised during this period - safe launch period will be extended as per
customer requirement)
I - Important Inspection
3 Method of highlighting special characteristics C - Special Characteristics
S - SPC followed characteristics
1. SPC requirements for CTQ Characteristics : Cp/Cpk > 1.67 or 100% Inspection or Error Proofing
4 SPC requirements ( Cp / Cpk value)
2. SPC reports to be shared on every 3 months for all the SC/CC Characteristics.
5 4M Change declaration Every month supplier needs to share the 4M declaration report within 5th of the month
All documents must be completed in compliance to the AIAG / IATF 16949 guidelines (Latest
6 Specified format of PFD,FMEA,and control plan
version).
Report to be submitted for Every Mfg. lots - As per Part Quality Inspection Agreement & Inspection
7 Pre Delivery Inspection & Material Test Report
Standard
8 Inventory requirements As per mutually agreed during PPAP submission.
9 Packing Specifications / Norms As per mutually agreed packing standard
Part approval, Purchase Orders & Tooling Records : Product Life Time + 16 years
10 Record Retention
Production Inspection Records: 16 years minimum.
11 Customer PPM Target 0 PPM
12 Identification / Tracebility on product As per IATF 16949 requirements & Traceability marking should be available with the Part.
CUSTOMER SPECIFIED FORMAT (8-D)
13 Customer Complaint Handling 1. Containment action to be initiated within 24 hours including customer location stocks
2. Root cause Analysis & Countermeasure to be shared within 7 days.
1. Victora expects all Suppliers to adhere to legal requirements for EHS (local, state and federal) in all
jurisdictions in which Supplier operates.
14 Legal / Regulatory requirements
2. All Suppliers are required to comply with those requirements as applicable for the jurisdiction
involved and as set forth in any supply agreement
15 Tool life Monitoring Tool life monitoring report to be shared on every month within 5th of the month
16 Layout Inspection Yearly once for all the active parts
17 Gauge design No Specific Requirements
18 Tooling retention Period Product Life Time + 16 years
Communication Language WRITE ENGLISH
19
SPEAK ENGLISH
Victora shall perform the supplier audit for every 6 months or Yearly once - based on the supplier
20 Customer Audit frequency
Performance Rating.
21 SPC & MSA Reference Manual All documents must be completed in compliance to the AIAG guidelines (latest version).
Aknowledgement by supplier: Customer Representative:
Name : Name :
Designation : Designation :
Signature : Signature :
Date : Date :
Amendement History:
Sr. No. 00
Desc. Initial Revision
Date 08.08.2022
Page 1 VAPL CSR
