Salesforce Master’s

Certification Training

Salesforce Master’s Certification Training 1|Page

Table of Contents

1. About the Program

2. About Intellipaat

3. Key Features

4. Career Support

5. Why take up this course?

6. Who should take up this course?

7. Program Curriculum

8. Project Work

9. Certification

10. Intellipaat Success Stories

11. Contact Us

Salesforce Master’s Certification Training 2|Page

About the Program
Our Salesforce certification master's program will let you gain complete proficiency in
Salesforce. We provide the best online classes to help you learn Salesforce App Builder,
Administration, Advanced Developer, application design, security, automation, dashboard,
and report. As part of this training, you will work on real-world projects.

About Intellipaat
Intellipaat is one of the leading e-learning training providers with more than 600,000
learners across 55+ countries. We are on a mission to democratize education as we
believe that everyone has the right to quality education.

Our courses are delivered by subject matter experts from top MNCs, and our world-class
pedagogy enables learners to quickly learn difficult topics in no time. Our 24/7 technical
support and career services will help them jump-start their careers in their dream
companies.

Salesforce Master’s Certification Training 3|Page

Key Features

50 HRS INSTRUCTOR-LED 40 HRS SELF-PACED TRAINING

TRAINING

80 HRS REAL-TIME LIFETIME ACCESS

PROJECT WORK

24/7 TECHNICAL SUPPORT INDUSTRY-RECOGNIZED

CERTIFICATION

JOB ASSISTANCE THROUGH FLEXIBLE SCHEDULING

80+ CORPORATE TIE-UPS

Salesforce Master’s Certification Training 4|Page

Career Support

SESSIONS WITH INDUSTRY MENTORS

Attend sessions from top industry experts and get guidance on how to boost
your career growth

MOCK INTERVIEWS
Mock interviews to make you prepare for cracking interviews by top employers

GUARANTEED INTERVIEWS & JOB SUPPORT

Get interviewed by our 400+ hiring partners

RESUME PREPARATION
Get assistance in creating a world-class resume from our career services team

Salesforce Master’s Certification Training 5|Page

Why take up this course?
 The global CRM market is projected to reach US$48.4 billion in 2 years – Strategyr

 Salesforce leads the CRM market with a 19.7% of market share – Gartner

 A Salesforce Administrator in the United States can earn US$82,000 – Indeed

Get comprehensive training in Salesforce Administration and Security through Intellipaat.

Salesforce is the world’s favorite customer relationship management tool and is being
deployed by some of the world’s biggest companies. This training can help you get jobs in
administration and security departments in major companies for a very high pay scale.

Who should take up this course?

 System Administrators, Software Developers, Architects, and Security Analysts

 Those aspiring for a Salesforce career

Salesforce Master’s Certification Training 6|Page

Program Curriculum
Salesforce Master’s Training Course Content

Salesforce Administrator and App Builder Training Course Content

 SALESFORCE FUNDAMENTALS

1.1 Introduction to Salesforce

1.2 Overview of Salesforce and its editions
1.3 Home page customization
1.4 User management
1.5 Apps creation
1.6 Core CRM objects capabilities
1.7 Declarative customization boundaries
1.8 Programmatic customization use cases

 QUOTE TEMPLATES: PREVIEW, CREATE, & ACTIVATE

2.1 Introduction to quote templates

2.2 Quote record creation, its template, and quote PDF

 FIELD TYPES & SALESFORCE OBJECTS

3.1 Field types overview

3.2 Standard fields modification
3.3 Creation of auto-number, formula, roll-up summary, lookup, master-detail,
and checkbox fields
3.4 Creation of number, currency, and percent fields
3.5 Creation of geolocation, phone, and email fields
3.6 Creation of date and time fields
3.7 Creation of text and text area fields
3.8 Creation of URL and encrypted fields
3.9 Salesforce objects introduction

Salesforce Master’s Certification Training 7|Page

 3.10 Components, standard objects, and their modification
3.11 External objects and the creation of custom objects

 CREATION OF CUSTOM BUTTONS, LINK UNITS, & ACTIONS

4.1 Creation of buttons, links, and actions overview

4.2 Creation of new records with actions
4.3 Call logging with actions
4.4 Record updating
4.5 Creation of custom buttons and custom links, etc.

 SALESFORCE WORKFLOW, SCHEMA BUILDER, & PROCESS BUILDER

5.1 Overview of visual workflow, schema builder, and process builder

5.2 Creation of a visual flow
5.3 Modification of the existing workflows
5.4 Creation of a process
5.5 Field creation in the schema builder

 VALIDATION & WORKFLOW RULES

6.1 Overview of validation rules and their creation

6.2 Creation of formulas
6.3 Creation of error messages
6.4 Overview of workflow rules
6.5 Creation of workflow rule, field update, task assignment, and email alert

 CREATION OF ROLE HIERARCHY

7.1 Overview of the role hierarchy

7.2 Creating:

 Roles

 Groups

 Permission sets

7.3 Enabling field history

7.4 Assigning roles to users

Salesforce Master’s Certification Training 8|Page

  SALESFORCE DATA SECURITY MODEL

8.1 Restricting logins

8.2 Object access determination
8.3 Record access configuration
8.4 Creation of role hierarchy
8.5 Record access exceptions

 SALESFORCE USER PROFILES

9.1 Profiles introduction

9.2 Overview of standard profiles
9.3 Page layout assigning
9.4 Settings:

 Custom app and its access

 Tab

 Record type

9.5 Permissions:

 Administrative

 General user

 Standard object

 Custom object

9.6 Password guidelines

9.7 Session timeout, hours of log in, and IP ranges
9.8 Field-level security
9.9 Access of Apex and Visualforce

 SALESFORCE REPORTING & DASHBOARDS

10.1 Reports introduction

10.2 Report formats
10.3 Creation of:

Salesforce Master’s Certification Training 9|Page

  Leads report

 Contacts

 Accounts report

 Opportunity report

 Charts

 Scheduling report

 Campaign report

 Report formula

10.4 Using reports to add leads to a campaign

10.5 Report exporting to Excel
10.6 Dashboards introduction
10.7 Dashboard:

 Creation and refreshing a dashboard

 Modifying columns

 Adding a filter

 Adding reports

 Interfaces

10.8 Access management

10.9 Dynamic dashboards configuration
10.10 Report builder activation on profiles

 DATA MANAGEMENT IN SALESFORCE

11.1 Data management introduction

11.2 Importing:

 Leads

 Contacts

 Accounts

Salesforce Master’s Certification Training 10 | P a g e

 11.3 Installation of data loader
11.4 Mass delete
11.5 Records

 Importing with data loader

 Exporting with data loader

 Updating with data loader

 Deleting with data loader

11.6 Addition a field to schema builder, etc.

 APPEXCHANGE

12.1 AppExchange introduction and overview

12.2 Finding:

 App

 Developer

 Consultant

 DEPLOYING A CHANGE SET

13.1 Change set introduction and its deployment

13.2 Change sets:

 Inbound

 Outbound

13.3 Deployment:

 Settings

 Status

13.4 Eclipse IDE

 USER INTERFACE IN SALESFORCE

14.1 User Interface Introduction:

Salesforce Master’s Certification Training 11 | P a g e

  General Options

 Sidebar Options

 Calendar Options

 Name Settings

 Setup Options

 UI COMPONENT DYNAMIC UPDATING

Dynamically updating UI components, JavaScript controller actions for firing

events in the Lightning component framework, and event declaration using the
aura:event tag in a .evt resource

 EVENT HANDLING

Event-driven programming using JavaScript, Java Swing, the component event

and the application event, and writing handlers in JavaScript controller actions

 SERVER-SIDE CONTROLLER

Creating server-side controller in Apex, @Aura Enabled annotation, annotation to

enable client and server-side access to the controlled method, and calling a
server-side controller action from a client-side controller

 HANDS-ON EXAMPLE OF SERVER-SIDE CONTROLLER

A real example of deploying a server-side controller by pulling data from the

opportunity object, creating a client-side controller to invoke the server-side
controller, and passing the returned value to components

 MOBILE

Describing the declarative customization options available for the Salesforce

Mobile App user interface

 APP DEVELOPMENT

Milestones and considerations when managing the application life cycle, use
cases and considerations when using the various types of sandboxes, the

Salesforce Master’s Certification Training 12 | P a g e

 capabilities when using change sets, and the use cases of unmanaged
Packages.

Salesforce Platform Developer I and II Course Content

 MVC ARCHITECTURE OF SALESFORCE

Introduction to Salesforce, understanding the MVC architecture, overview of

Salesforce Platform Developer I and II, the Visualforce MVC model, defining
collections and sets, declaring a set and using in operation, the list method in
Salesforce, and understanding maps

 INTRODUCTION TO JAVASCRIPT

Using JavaScript in Visualforce pages, deploying Salesforce Object Query

Language, using Query Editor for editing queries, working with iterators on
multiple objects, and generating a query

 SALESFORCE APEX DATA

Understanding Salesforce Apex language, Apex data types, introduction to Apex

triggers, importance of triggers, trigger: before and after use cases, types of
triggers, trigger operations, the trigger context, writing triggers, generating error
messages, and old and new triggers

 TRIGGERS OVERVIEW

Various scenarios in which triggers can be fired, understanding insert trigger and
update trigger, working with after update and after insert triggers, relationship
between accounts, contacts, and opportunities in Salesforce, updating account
records, mapping account IDs, and comparing Trigger.newmap and
Trigger.oldmap

 INTRODUCTION TO WRAPPER CLASSES

Understanding Salesforce wrapper classes, various class methods and data

structures, properties of wrapper classes, test classes in Salesforce, and
executing Apex class

 UNDERSTANDING DEVELOPER CONSOLE

Salesforce Master’s Certification Training 13 | P a g e

 Introduction to Salesforce Developer Console, the IDE for creating, testing, and
debugging applications, checking and executing Salesforce test classes, making
changes in classes, working with the Eclipse platform and plugin, and scheduling
a custom-level class

 STANDARD/CUSTOM CONTROLLER

Standard and custom controllers in Salesforce, the concepts and differences

between the two, working with standard controller, validation rules and controller
actions, building a custom controller, designing a new Visualforce page and an
account, HTML tags in Salesforce, and learning Apex programming

 UNDERSTANDING STANDARD CONTROLLER

Deep dive into standard controllers, learning about Salesforce objects: standard
and custom objects, creation of new Apex page in accounts using programming,
extending the controllers, understanding Debug and Apex Debug log, the
Apex:param tag, output link and Apex:command link, and defining the rendered
function

 EXCEPTION HANDLING IN APEX

Understanding how to handle error exceptions in coding, working with standard

and custom objects, setting up the master-detail relationship, designing a custom
controller with coding, creating wrappers, statement updating, and understanding
the try and catch function for exception handling in Apex

 SALESFORCE LIGHTNING

Salesforce Lightning, collection of tools and technologies, modern user interface

for speed optimization, Lightning Experience, building reusable components to
customize Lightning Experience, and Salesforce1 Mobile App

 SALESFORCE1 LIGHTNING PROCESS BUILDER

Introduction to Salesforce1, action layouts for Salesforce1, Lightning Process

Builder, creating a process using visual layout, create the whole process rather
than using multiple workflow rules, and the process of working together in one UI
for different users

Salesforce Master’s Certification Training 14 | P a g e

  SALESFORCE ACCOUNT SIGN-UP

Two types of free accounts, the lifetime free developer account, the 30-day trial
production account, understanding how to sign up for the lifetime free developer
account, and account creation at https://developer.force.com

 SALESFORCE DOMAIN SIGN-UP

Creation of custom domain in Salesforce, defining the custom domain name for
an organization at https://<myDomain>.lightning.force.com, testing the domain,
event-driven lightning framework, Aura framework, deploying the domain, using
Developer Console, and creating Lightning components

 USING HTML & CSS STYLE

Using CSS and HTML for styling Lightning components, referencing components
in the Lightning app, creating a CSS file in Developer Console, linking to the
Lightning component, and uploading an external style sheet to a static resource

 COMPONENT ATTRIBUTES

Understanding what attributes are, member variables in Apex Class, typed fields
on a specific instance of a component, referencing from within a component’s
markup using expression syntax, making components dynamic with attributes,
and using the aura:attribute> tag to add attribute to the component or to the app

 LIGHTNING FUNCTIONS

Understanding client-side controller, defining functions, binding to components,

passing values to functions and other JavaScript-based operations, defining an
attribute in an application, and referencing a component in the application

 COMPOSITION OF COMPONENTS

Creating fine-grained components in larger components, fitting components

together, creating simple components such as c:LC and c:LC2, and creating the
wrapper component c:wrappercomp containing simple components

 CONDITIONAL STATEMENTS

Salesforce Master’s Certification Training 15 | P a g e

 The IF Else conditional statement, aura:if and isTrue expressions, and
instantiating components in either its body or the Else attribute

 VALUE PROVIDERS

Accessing data using value providers, encapsulating related values together, and
the value providers for components v (view) and c (controller)

 OUT-OF-THE-BOX COMPONENTS

Using out-of-the-box components for Salesforce1, Lightning Experience,

Lightning Apps, components belonging to different namespaces, Aura, Force,
forceChatter, forceCommunity, Lightning design system styling, Lightning
namespace components, and user interface

 COMMON UI & UI NAMESPACE

Understanding common UI, using aura:component, UI components such as

ui:input and ui:output, easy handling of common UI, and component styling and
extension

 UI COMPONENT DYNAMIC UPDATE

Dynamically updating UI components, JavaScript controller actions for firing

events in the Lightning component framework, and event declaration using the
aura:event tag in a .evt resource

 EVENT HANDLING

Event-driven programming using JavaScript, Java Swing, the component event

and application event, and writing handlers in JavaScript controller actions

 SERVER-SIDE CONTROLLER

Creating server-side controller in Apex, @Aura Enabled annotation, annotation to

enable client and server-side access to the controlled method, and calling a
server-side controller action from a client-side controller

 HANDS-ON EXAMPLE OF SERVER-SIDE CONTROLLER

Salesforce Master’s Certification Training 16 | P a g e

 A real example of deploying the server-side controller by pulling data from the
opportunity object, creating the client-side controller to invoke the server-side
controller, and passing the returned value to components

 BUILDING LIGHTNING APPLICATION

Building a contact management app on the Lightning framework, uploading CSS

file and uploading it to the static resource for referencing in the application,
creating contact Controller Apex class, pulling data from contact and returning the
list of contacts, and designing a user interface by using HTML and CSS classes
provided in the Bootstrap style sheet.

Project Work
Salesforce Master’s Training Projects

Project 1: Real-time inventory management with Salesforce

Industry : Retail

Problem Statement : How to keep track of the inventory and product purchase in real-
time to keep products well-stocked

Topics : In this project you will work on the retail inventory management. You will deploy
real time tracking and analysis for the four different categories of product, inventory, sales
and customer. This is a multiple to multiple relationship, whenever a product is sold it has
to be replaced in the inventory. You will list the products bought by the customer, the
details of the customer and such other data.

Highlight :

Tracking customer information through various parameters

Updating inventory when a product moves out

Keeping track of products sold to customers.

Project 2 : Creating a Library Management System with Salesforce

Salesforce Master’s Certification Training 17 | P a g e

Industry : Education

Problem Statement : How to keep track of all books and ensure that requests for books
are met and books are returned on time.

Topics: In this project you will create a Salesforce library management system for keeping
track of all books, all the requests for books that are coming, searching for books based on
title, author or name of the book, giving the admin rights to the librarians to ensure that it is
a smooth and well-oiled machine.

Highlights :

Create a Salesforce Apex platform

Customization of Salesforce

Analyzing data with Reports.

Project 3 : Understanding Salesforce admin and developer concepts

Industry : General

Problem Statement : Familiarizing with the various Salesforce aspects

Topics : In this Salesforce project you will be introduced to the cloud computing scenario.
You will understand what the meaning of Salesforce Objects, user creation, dashboards
and reports, workflow in Salesforce, Process builder, validation rules and so on. Upon
completion of the project you will be well-versed in the domains of Salesforce development
and administration.

Requirements :

Extending access with Permission sets

Bulk export of data with Data Loader

Importing data with Import Wizard.

Project 4 – Building Lightning Application

Objective Building component to call client side controller function and handle data,
alternate method for pulling contact details based on ID, creating component to handle the
event, creating client side controller for binding user event and calling new Apex Controller

Salesforce Master’s Certification Training 18 | P a g e

method, adding fields to components, querying fields in the controller method and
displaying on the screen.

Project 5 – Developer Console

Objective – This project involves working with the Salesforce Developer console. The
Salesforce Developer Console is basically an integrated development environment that
includes a set of tools for creating, debugging, testing and verifying of applications in
Salesforce. Some of the tasks that you will be specifically working on are as below:

Executing test classes

Checking test class execution

Deploying change of classes

Learning about & deploying Eclipse

Scheduling of a particular class

Project 6

Domain – Cloud

Objective – Build a Lightning Component with Yelp’s Search API that displays a list of
businesses near a certain location

Project 7

Domain – Cloud

Objective – Build a simple conference management app with Apex and Visualforce

Salesforce Master’s Certification Training 19 | P a g e

Certification
After the completion of the course, you will get a certificate from Intellipaat.

Salesforce Master’s Certification Training 20 | P a g e

Success Stories
Kevin K Wada

Thank you very much for your top-class service. A special mention
should be made for your patience in listening to my queries and giving
me a solution, which was exactly what I was looking for. I am giving you
a 10 on 10!

Sampson Basoah

The Intellipaat team helped me in selecting the perfect course that suits
my profile. The whole course was practically oriented, and the trainers
were always ready to answer any question. I found this course to be
impactful. Thank you.

Sugandha Sinha

Intellipaat's course instructors were excellent and well-versed with their

concepts. The support team solved all my queries within the promised
24 hours. They explained all topics and concepts well, and the course
material was updated and included videos, exercises, etc. I would highly
recommend Intellipaat to those who wish to excel in the IT field.

Salesforce Master’s Certification Training 21 | P a g e

CONTACT US
INTELLIPAAT SOFTWARE SOLUTIONS PVT. LTD.

Bangalore
AMR Tech Park 3, Ground Floor, Tower B,
Hongasandra Village, Bommanahalli,
Hosur Road, Bangalore – 560068

USA
1219 E. Hillsdale Blvd. Suite 205,
Foster City, CA 94404

If you have any further queries or just want to have a conversation with us, then do call us.

IND: +91-7022374614 | US: 1-800-216-8930

Salesforce Master’s Certification Training 22 | P a g e