MO2 Develop and Perform Merchandising Strategy Level 3
MO2 Develop and Perform Merchandising Strategy Level 3
Level III
Based on march2022, Curriculum Version
November, 2023
Contents
Page 2 of 67 Lideta Manufacturing Develop and Perform Merchandising Strategy Version -1
College march, 2022
Acknowledgment.............................................................................................................................2
Introduction to the Module..............................................................................................................6
Unit one: Determine job requirements............................................................................................7
1.1Standard operation procedures are followed for merchandizing............................................8
1.1.1. Concepts merchandise?.............................................................................................8
1.1.2. Standard operation procedures for merchandizing........................................................8
1.2. Work health and safety requirements at all times...............................................................11
1.2.1. What is Work health and safety?.................................................................................11
1.2.2. Work health and safety requirements at all times........................................................11
1.4. Identified Job requirements from specifications, drawings, job sheets merchandising.....13
14.1. Fashion Merchandiser Requirements...........................................................................14
Self-check-1...............................................................................................................................15
Unit two: prepare to develop merchandizing plans......................................................................16
2.1. Merchandising opportunities are identified and analysed..................................................17
2.1.1. Identifying merchandising opportunities.....................................................................18
2.1.2. Analyse features of fashion product to identify promotional strengths.......................19
2.1.3. Researching target market...........................................................................................20
2.1.4. Identify buyer patterns in relation to fashion product.................................................21
2.1.5. Analyzing distribution outlets for fashion products and merchandising activities......23
2.2. Merchandising objectives are identified and established for fashion trend........................23
2.3. Current merchandising practices and trends are analysed for relevance to fashion product.
...................................................................................................................................................25
2.3.1. Retail Merchandising practices that retailers their stores............................................26
2.3.2. Point of sale tracking...............................................................................................28
2.3.3. Instant communication of sales back to manufacturers...........................................29
2.3.4. Overnight replenishment.........................................................................................29
2.3.5. Just-in-time system..................................................................................................30
2.4. Merchandising budget is determined used for fashion design product..............................31
Self-check-2...............................................................................................................................35
Unit three: Develop a merchandising plan....................................................................................37
3.1. In-store presentation of fashion design is determined and applied in display space..........38
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3.1.1What is merchandise planning?.....................................................................................38
3.1.2. Store layout, display spaces and customer flow..........................................................39
3.1.3. Fixtures, fittings and mannequins for display of fashion products..............................44
3.1.4. Presentation visuals and arrangements for optimal display of fashion design products
...............................................................................................................................................46
3.1.5. Packaging and folding requirements...........................................................................47
3.2. The way of Advertising and promotion of fashion design is determined...........................48
3.2.1. Promotional activities to support sales of fashion design............................................49
3.2.1. Promotional and advertising materials appropriate to fashion design product and
client marketing objectives....................................................................................................50
3.3. Merchandising plan is developed which details presentation, promotional and advertising
activities.....................................................................................................................................52
Self-check-3...............................................................................................................................53
Unit four: Assess, document and store merchandising plan..........................................................55
4.1. Understand Assesse and presented merchandising plan.....................................................56
4.2. Document and report merchandising plan..........................................................................59
Self-check-4...............................................................................................................................64
Reference.......................................................................................................................................65
Module Instruction
For effective use this modules trainees are expected to follow the following module instruction:
Merchandising can be defined as “Planning, Buying, Assorting, Promoting Placing, Setting and
Replenishing the Goods”. Goods bought must be sold or replenished the unsold stock will be a
burden on finance. So planning need to be made what kind of product is to be brought and how it
should be priced promoted and placed so that customer is attracted towards the product.
Merchandising can be defined as the planning and promotion of sales by presenting a product to
the right market at the proper time, by carrying out organized, skilful advertising, using attractive
displays, etc.
Merchandisers plan and manage product ranges, inventory, displays and promotions. They
collaborate with buyers, suppliers, analysts and retail teams to have the right products in stock,
on the shelf and in attractive displays at the right price to interest customers and produce sales.
The merchandiser plays a central role in a buying house/garment factory. The basic functions of
an export merchandiser are to Co-ordinate, Follow up and facilitate. From the time the order is
given by the buyer until the time it is shipped out and reaching buyer’s warehouse, merchandiser
needs to coordinate with various internal departments on one hand and with the buyer. This
coordination role is very crucial and important to ensure that the order is produced and shipped
on time with required quality and quantity, thus, ensuring the Right Product, Right Price, Right
Time and Right Place.
When one thinks of the merchandising sector, for example, the elements that make up the SOPs
may include:
Production files
Pre-Production meetings
Also, one will need to analyze various aspects and how they impact the production process.
Moreover, the drafts also need approvals before they can integrate different elements into the
production process. All these steps can take time
TNA (Time and Action) Spreadsheet Information: One of the foremost and primary functions
of the merchandiser is to prepare a time and action plan for all actions required for successful
execution of the export order received. The action plan includes the timelines for various
approvals to be taken from the buyer or buying house, various sourcing activities like fabric etc.,
cutting, sewing and finishing of garments, packing, various quality audits, shipping etc. TNA is
very significant for merchandiser because it provides the basic framework of time and action to
follow up the day to day merchandising.
Approvals from Buyers: An export merchandiser needs to get various approvals from the buyer
or buying house merchants. These trims may be sent to the buyer approval as suggested, before
starting the production of the garments.
Production Planning: Normally PPC team prepares the production plan. Merchandiser need to
check the plan regularly to confirm his/her order can ship on time, also need to inform planner if
need any correction/improvement. The various segment of a plan are: Batch Plan, Cut Plan,
Finishing and Packing Plan, Embroidery Plan, Wash Plan, Vessel Planning
Logistics and Supply Chain: Merchandiser always familiar with vessel lead time in different
destination before ex-factory on time vessel booking need to confirm with the commercial
department. Merchandisers always follow up the commercial department in logistics and supply
chain issue.
Store idle equipment / When not in use, tools must be stored in appropriate location
Dress properly
Report unsafe conditions or any equipment or materials you think might be unsafe.
Always inspect equipment and associated attachments for damage before using.
Select and lay out materials accordance to work specifications materials handling and safe
storage of equipment. Like in any activity, gathering the proper tools for the job will make each
step along the way better & more accurate.
Generally follow all precautions and regulations while working in the lab. Make sure that your
working space is clean and organized, and all the required stocks and materials are kept ready &
maintain the discipline in your working area
Personal protective equipment in accordance with OHS (such as face masks, respirators, gloves,
boots, overalls, goggles and ear-muffs) should be regarded only as a short term measure until
more effective control strategies are implemented, or in very limited situations (such as
emergency clean-up).
• Environmental practices
A merchandising job description provides information about selecting and displaying products in
retail stores to maximize sales and profitability. This involves planning and coordinating the
availability of products, determining pricing strategies, creating visual displays and managing
inventory levels. Effective merchandising requires a comprehensive understanding of consumer
behavior, market trends and sales data.
Merchandising can take many forms, including product placement, advertising, promotions and
special events. Ultimately, merchandising aims to create an engaging and compelling shopping
experience that drives sales and customer loyalty.
Fashion merchandisers oversee the style design of garments and accessories in retail clothing
stores, costume suppliers, or fashion houses. It is the fashion merchandiser's responsibility to
predict fashion trends, plan and implement store layouts, purchase apparel, and collaborate with
designers.
• Technical skills: The specifications, drawings, job sheets, or work instructions may
outline specific technical skills required to perform the job. This could include
knowledge of specific machinery, tools, equipment, or software.
• Knowledge of materials: The documents may specify the type of materials that need to be
used for a particular job. This could include knowledge of different types of metals,
plastics, or other materials and their properties.
• Safety requirements: The specifications, drawings, job sheets, or work instructions may
highlight safety precautions or procedures that need to be followed during the job. This
could include wearing personal protective equipment (PPE), following specific safety
protocols, or handling hazardous materials.
1. Merchandisers plan and manage product ranges, inventory, displays and promotions.
2. Sourcing is the search for new sources of supply to place the orders within desired quality and
price.
3. The workstation should be creating risks to the worker's health and safety.
4. Fashion Merchandiser Strong knowledge of the latest fashion trends and developments.
5. Costing and Negotiation various accessories price, wash price and fabric price can make
buying meeting successful.
Direction II:-Answer all the questions listed below (Total Points: 2X5=10)
Start a contribution
The first step to identify merchandising opportunities and gaps is to understand who your target
customers are, what they want, and how they shop. You can use various sources of data, such as
sales reports, customer feedback, surveys, and loyalty programs, to segment your customers by
demographics, preferences, behaviors, and needs. Then, you can tailor your merchandising
decisions to appeal to each segment and create a personalized shopping ex Establishing
merchandising objectives and sales targets with client patience.
The second step to identify merchandising opportunities and gaps is to measure how well your
merchandising strategy is working. You can use key performance indicators (KPIs), such as
sales, margins, inventory turnover, sell-through rate, conversion rate, and customer satisfaction,
to evaluate the effectiveness of your product assortment, pricing, promotion, display, and
placement. You can also compare your performance to your goals, benchmarks, and industry
standards to identify areas of improvement and best practices.
The third step to identify merchandising opportunities and gaps is to keep an eye on your
external environment, such as your market, your competitors, and your trends. You can use
various tools, such as market research, competitive analysis, trend forecasting, and social media
listening, to spot emerging opportunities and threats in your industry and niche. You can also use
these tools to identify customer pain points, unmet needs, and new demands that you can address
with your merchandising solutions.
The fourth step to identify merchandising opportunities and gaps is to experiment with your
merchandising ideas and see how they perform. You can use various methods, such as A/B
testing, customer feedback, focus groups, and pilot programs, to test different aspects of your
merchandising strategy, such as product selection, pricing, promotion, display, and placement.
The fifth step to identify merchandising opportunities and gaps is to adjust your merchandising
strategy based on your findings and results. You can use various techniques, such as data
analysis, action planning, and change management, to implement your changes and monitor their
impact. You can also use these techniques to communicate your changes to your stakeholders,
such as your customers, staff, and suppliers, and get their buy-in and support. You can also use
these techniques to review your strategy periodically and make sure it is aligned with your goals
and market conditions.
Another objective could be to conduct market research and gather customer feedback to
understand which features of the fashion product are most appealing to the target audience. This
information can then be used to tailor promotional messaging and strategies to effectively
communicate these features and attract customers.
To create visually appealing and engaging promotional materials those effectively showcase the
fashion product features. This could involve creating high-quality product images or videos,
developing creative and attention-grabbing advertisements, or utilizing visual merchandising
techniques in stores to highlight the product's unique features.
To collaborate with influencers or celebrities who align with the fashion product's features and
brand image. By leveraging their influence and reach, these partnerships can help promote the
product's strengths and generate interest and desire among their followers.
Marketing mix: product, price, place, promotion (4 Ps), decisions, marketing, brand, target
market.
Promotional mix: advertising, sales promotion, visual merchandising, personal selling
Advertising: fashion brand e.g. magazines, newspapers, television, billboards, internet,
specialist trade fairs; attention grabbing techniques e.g. Attention, Interest, Desire, Action
(AIDA);
specific consumer groups: e.g. shock tactics, celebrity endorsements, promotional offers,
point-of-sale, Unique Selling Proposition (USP)
Sales promotions: short term promotions e.g. buy one get one free, student discount,
Visual merchandising: e.g. stores, product, shop floor, window displays, point-of-sale.
Identifying the most and least valuable markets: Target markets analyses help determine
which markets are worth pursuing and which are not.
Developing buyer personas: Often, creating an "ideal" buyer is part of the target market
analysis for businesses to identify the specifics of their target demographic accurately.
Finding gaps in the market to fill: A thorough market analysis might reveal untapped
areas of the market that your company, product or service can accommodate.
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Assessing the viability of a product or service: Market testing can be a valuable part of a
target market analysis, particularly for a brand new product or service. Feedback from
potential customers in your target market can help determine how successful your
product will be.
Finding new markets: With surveys or other research methods, you may find a new
market interested in your product.
Improving business strategy: With the information garnered from the target market
analysis, you can create a strong business strategy using data to support your decisions.
Identifying buying patterns in relation to fashion products involves analyzing consumer behavior
and preferences to understand how and why customers make purchasing decisions. This
information is crucial for developing effective marketing strategies, determining product
assortment, and setting pricing strategies.
Identifying buying patterns in relation to fashion products, fashion brands and retailers can tailor
their marketing strategies, product assortment, and pricing to better meet customer needs and
preferences. This can lead to increased sales, customer satisfaction, and overall business success
To identify buying patterns in relation to fashion products, the following steps can be
taken:
1. Collect data: Gather data on customer purchasing behavior through various sources such as
sales records, customer surveys, focus groups, and online analytics tools. This data should
include information on what products customers are buying, when they are buying them, and at
what price points.
2. Segment the data: Analyze the collected data to identify different customer segments based on
demographics, psychographics, and purchasing behavior. This segmentation will help identify
specific patterns within each segment.
4. Consider external factors: Take into account external factors that may influence buying
patterns, such as seasonal trends, economic conditions, cultural influences, and fashion industry
trends. These factors can have a significant impact on consumer preferences and purchasing
behavior.
5. Use predictive analytics: Utilize predictive analytics tools to forecast future buying patterns
based on historical data and trends. This can help in anticipating demand and making informed
decisions regarding inventory management and production planning.
6. Stay updated: Continuously monitor and update the analysis as new data becomes available.
Buying patterns can change rapidly in the fashion industry, so it's important to stay current with
consumer preferences and adapt strategies accordingly.
Figur
e 2: buying patterns in relation to fashion product
There are three main types of distribution channels that fashion houses can choose from:
1. Direct channel
This is a distribution channel where the retailer sources the clothes directly from the
manufacturer. There are no intermediaries like wholesalers or other agents. In this channel, the
manufacturer has total control over the distribution of its products, which makes it difficult for
the retailer to procure the products in large quantities. However, the products are cheaper since
they are directly sourced. This may work as a great advantage to fashion brands.
2. Indirect channel
In this channel, a wholesaler or an agent serves as a middleman between the manufacturer and
the retailer. While this may reduce the load of distribution on the manufacturer, the retailer pays
a higher price for the goods to include the middlemen's commission. However, fashion brands
can order products in higher quantities from these middlemen.
3. Hybrid channels
An alliance of direct and indirect distribution channels, a hybrid channel is the base of most B2B
platforms. In a hybrid channel, the manufacturer employs various distributors to advertise its
products but still has control over the market. This means that the manufacturer's agents
advertise its products on different channels. They then direct any interested parties to the
manufacturer, who makes the final call.
2.2. Merchandising objectives are identified and established for fashion trend.
These broad objectives, there may be specific merchandising objectives for the fashion trend,
such as:
Increasing brand awareness: If the fashion trend is associated with a specific brand or
designer, one objective could be to increase brand awareness and visibility through
1. Buy and store the products that are needed by the customers.
2. Second important objective of merchandising is the growth of the business and making
the business profitable. It means store or buy that products which are in demand and can be
sold.
2.3. Current merchandising practices and trends are analysed for relevance to
fashion product.
Retail Merchandising is the practice of showcasing the products of a store It is done in a way that
attracts the audience's attention and generates sales. In large stores, the window display is a non-
verbal communication between the retailer and the audience.
Retail Merchandising can lead to the success of both the retail store and the clothing brand.
There are five R’s when it comes to Retail merchandising.
1. Plan the window display: visually attractive window displays, with the correct product
placement, can be an asset for the business. Proper lighting and eye-level display should be
incorporated. Props can be used where needed. However, the products should always be the
highlight of the display. Retailers can hire a styling manager to overlook the window displays.
This way, they can display the products and give styling tips to buyers.
2. Leverage sign ages to include information-Conveniently placed sign ages help customers
navigate the store in a better way. Retailers should not just focus on selling their products. They
should strive to create a positive shopping experience for the customer. Including informational
sign ages in strategic places helps customers easily locate the items they need.
3. The power of cross-merchandising-. Retailers can place t-shirts and tops next to the jeans
section. This way, customers are more likely to pick a new top with their newly purchased jeans.
Socks can be placed next to the shoe section for increased sales.
4. Helpful in-store support staff-A good, helpful, friendly in-store staff can help customers gain a
positive shopping experience. They should be trained to be attentive to the customer's needs.
5. In-store technology-It is the perfect way to attract the attention of today’s tech-savvy
customers. Incorporating in-store techs like tablets and interactive screens can help customers
make the right choice.
6. Creating the right shopping ambiance-Everything from the lighting, sound, smell, and hygiene
should be on point in a retail store. A neat, de cluttered environment will attract more customers.
The lighting shouldn't be too harsh or soft. Soft and slower music is known to cause buyers to
spend more time in the store, increasing sales.
7. Implementing “Try before you Buy”-Customers are more likely to buy the product after trying
it on themselves. Retailers can provide safe and comfortable trial rooms as a strategic move to
increase sales. It is one of the easiest and most effective retail merchandising practices to follow
to increase sales.
8. Monitoring sales per category-Retailers should always track which products in their stores
generate more sales. They can use Key metrics such as KPIs (Key performance indicators). This
way, retailers can focus on stocking up on these products that bring more sales.
10. Create Engaging retail displays-Attractive retail displays that add to the shoppers’ experience
are a rage in the retail sector nowadays. Large life-size models or appealing props like neon signs
create a picture-worthy background for shoppers. Some retail stores even assemble a small cozy
set-up that resembles a table at a coffee shop or a living room corner.
They can stock up on popular items and reduce or eliminate underperforming products, leading
to more efficient inventory management and increased sales. Point of sale tracking also helps
retailers to optimize their pricing strategies. By analysing sales data, they can determine the
optimal pricing for each product, maximizing profitability and ensuring competitive pricing in
the market.
Furthermore, point of sale tracking allows retailers to identify potential issues or challenges in
their sales process. They can track things like return rates, customer complaints, and product
defects, enabling them to address these issues promptly and improve customer satisfaction.
Overall, point of sale tracking through overnight replenishment enhances retailers' ability to
make data-driven decisions, improve inventory management, and enhance customer satisfaction.
It is a valuable tool for optimizing operations and driving profitability in the fashion industry.
Another benefit of overnight replenishment in the fashion industry is the ability to instantly
communicate sales data back to manufacturers. This allows manufacturers to quickly analyse
By receiving real-time sales data, manufacturers can adjust their production schedules and
prioritize the production of popular items. This helps to prevent overstocking or under stocking
of certain products, leading to more efficient inventory management and reduced costs.
Instant communication of sales data also allows manufacturers to identify emerging trends and
customer preferences. They can quickly respond to market demands by producing new styles or
variations of popular products, ensuring that retailers have access to the latest fashion trends.
Overall, instant communication of sales data through overnight replenishment helps to streamline
the supply chain and improve collaboration between retailers and manufacturers. It enables both
parties to make data-driven decisions and optimize their operations for maximum profitability.
Additionally, overnight replenishment allows retailers to take advantage of quieter store hours to
complete restocking tasks without disrupting the shopping experience for customers. This can
help improve operational efficiency and minimize disruptions during peak business hours.
Just-in-time (JIT) system in merchandising is a supply chain management strategy that aims to
minimize inventory and production costs by receiving goods or materials just in time for
production or sale. In the fashion industry, this system involves closely coordinating the
production and delivery of fashion products to meet customer demand and reduce excess
inventory.
In a JIT system, fashion brands and retailers work closely with suppliers and manufacturers to
ensure that raw materials and components are delivered only when they are needed for
production. This helps to eliminate excess inventory and reduce the costs associated with storing
and managing large quantities of products.
The JIT system in the fashion industry requires accurate forecasting and demand planning to
ensure that the right products are produced in the right quantities at the right time. This involves
analysing market trends, customer preferences, and historical sales data to determine the
expected demand for specific fashion products.
By implementing a JIT system, fashion brands can reduce lead times, improve efficiency, and
minimize waste. This allows them to respond quickly to changing market demands, introduce
new products more frequently, and reduce the risk of overstocking or selling out of popular
items.
Overall, the JIT system in merchandising in the fashion industry helps brands and retailers
optimize their supply chain operations, improve profitability, and enhance customer satisfaction
by ensuring that products are available when and where customers want them.Just-in-time, or
JIT, refers to an inventory management system where production happens in small batches as per
the demand. The primary purpose of installing this system is to upgrade efficiency, control
production, and reduce wastage arising during production.
The merchandising budget is a financial plan that determines how much money will be allocated
for various aspects of the fashion design product. It includes the costs associated with sourcing
materials, manufacturing the product, marketing and advertising expenses, distribution and
logistics costs, as well as any other expenses related to bringing the product to market.
The merchandising budget is typically determined based on several factors, including the target
market, the desired quality and design of the product, production volume, and the overall
business goals and objectives.
The budget is crucial in ensuring that the fashion design product is developed and launched
successfully. It helps the fashion brand or retailer allocates resources effectively, ensuring that
there is enough funding for each stage of the product's lifecycle.
The merchandising budget also plays a significant role in determining the pricing strategy for the
fashion design product. The costs associated with manufacturing, marketing, and distributions
are taken into account when setting the retail price. The budget helps ensure that the product is
priced competitively while still allowing for a reasonable profit margin.
The merchandising budget helps manage inventory levels and control costs. It allows for
accurate forecasting and planning, ensuring that the right amount of inventory is ordered and
produced to meet demand. This helps prevent overstocking or under stocking issues, which can
lead to financial losses. Overall, the merchandising budget is a critical tool in managing the
Allocate resources: Once all expenses have been estimated, allocate funds to each aspect of the
merchandising process based on their importance and priority. Consider any constraints or
limitations on the budget and make adjustments as necessary.
Monitor and adjust: Regularly review the actual expenses incurred against the budgeted amounts.
Make adjustments as needed to ensure that resources are being allocated effectively and in line
with business goals.
Developing merchandising plans based on identified buying patterns, fashion brands and
retailers.
Just in time system, fashion brands can reduce lead times, improve efficiency, and minimize
waste.
Distribution and logistics costs not consider the expenses associated with shipping, warehousing,
and fulfilling orders.
Indirect channel the manufacturer has total control over the distribution of its products,
Which one is the develop merchandising to Adjust strategies as needed based on on-going
analysis of buying patterns and customer response.
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A, Monitor and analyse results B, Pricing strategy C, Plan inventory D, Visual merchandising
Which one is to identify merchandising opportunities and gaps is to understand who your target
customers are, what they want, and how they shop.
One of the distribution channel outlet fashion products the retailer sources the clothes directly
from the manufactures.
The current merchandising practices and trend for relevance to fashion products in terms of retail
merchandising
A, The Right product B, The Right Audience C, The Right way D, The Right Time
One of Merchandising in the fashion industry refers to the process of restocking store shelves
and displays with fresh merchandise during the overnight hours when the store is closed to
customers.
Fashion brands and retailers work closely with suppliers and manufacturers to ensure that raw
materials and components are delivered only when they are needed for production.
Which one is the merchandising budget is a financial plan that determines how much money will
be allocated for various aspects of the fashion design product.
A, the target market B, estimate production cost C, conduct market D, distribution and logistics
cost E, all are steps of merchandising budget in fashion design products
Direction II: -Answer all the questions listed below. (Total Points: 2X4=8)
Write the steps of to develop merchandising?
Research target market: Understand your target market's demographics, preferences, and buying
behaviors. Conduct market research, analyze customer data, and gather insights to identify their
needs and preferences.
Analyze competition: Study your competitors' merchandising strategies and offerings. Identify
gaps in the market or areas where you can differentiate yourself to attract customers.
Determine product assortment: Based on your research, select the fashion products that align
with your target market's preferences and fulfill their needs. Consider factors like trends,
seasonality, and customer demand.
Set pricing strategy: Determine the pricing for your fashion products based on factors like
production costs, competition, perceived value, and target market's willingness to pay. Ensure
your prices are competitive and aligned with your brand positioning.
Plan inventory management: Forecast demand for each fashion product based on historical data,
market trends, and customer preferences. Set appropriate inventory levels to avoid stock outs or
excess inventory.
Create visual merchandising displays: Develop visually appealing displays that showcase your
fashion products effectively. Use creative techniques like color coordination, product grouping,
and strategic placement to attract attention and encourage purchases.
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Implement promotional strategies: Develop promotions and marketing campaigns to drive sales
and create brand awareness. Consider offering discounts, bundle deals, loyalty programs, or
collaborations with influencers or other brands. Monitor performance: Continuously track sales
data, customer feedback, and market trends to evaluate the effectiveness of your merchandising
plan. Identify areas of improvement and make necessary adjustments to optimize results.
Train staff: Ensure your staff is well-trained on your merchandising plan, product knowledge,
and customer service. They should be able to effectively communicate with customers, provide
product recommendations, and handle inquiries.
Review and refine: Regularly review your merchandising plan and make adjustments as needed.
Stay updated on industry trends, customer preferences, and market dynamics to stay ahead of the
competition.
Store design and layout tells a customer what the store is all about and it is very strong tool in the
hands of the retailer for communicating and creating the image of the store in the mind of the
customers. The design and layout of the store is a means of communicating the image of the
retail store.
The environment which it creates in the retail store is a combination of the environment which it
creates in the retail store, is a combination of the exterior look of the store, the store interiors, the
atmosphere in the store and the events, promotions and the themes. The overall look of a store
and the series of mental pictures and feelings it evokes within the beholder. For the retailer,
developing a powerful image provides the opportunity to embody a single message, stand out
from the competition and be remembered.
Designers need to consider the overall store layout and how it aligns with their brand image and
target audience. For example, a high-end luxury brand may opt for a more spacious and
The placement of display spaces is crucial in attracting customers' attention and showcasing the
products effectively. Designers should strategically position their products in prominent areas of
the store, such as near the entrance or in eye-catching displays, to maximize visibility and create
a strong visual impact.
Analyzing customer flow is essential for optimizing the shopping experience. Designers should
study how customers move through the store, identifying potential bottlenecks or areas where
customers may lose interest. This information can help designers rearrange the store layout or
adjust display spaces to create a more seamless and engaging shopping experience.
In addition to store layout and display spaces, designers should also consider factors such as
lighting, signage, and product placement. These elements contribute to the overall ambiance of
the store and can influence customers' perceptions of the brand and its products.
By analyzing store layout, display spaces, and customer flow, designers can create an
environment that enhances the shopping experience, encourages customer engagement, and
ultimately drives sales.
Less common store layouts include the set path, as seen in Ikea. There’s also the boutique, where
the space is segmented according to different assortment areas. Whichever layout you choose, it
must reflect your products, brand identity and customer needs.
As an illustration, researchers found that 64.8% of all the purchase decision were made inside a
supermarket. Most people indicated they purchased the item because they saw it displayed. 67%
of liquor purchased from the liquor shop is impulse items. Combining advertising and display
into an integrated promotional campaign will usually be more effective.
Color and Lighting: Color contributes significantly to people’s impression of a display as well
as stores overall appearance. Color in a display can catch eye and make people pause and look.
The color combination of ceiling, walls, floor covering and the overall décor can affect the
atmosphere of a store. Changing the color scheme can change people’s attitudes and perceptions
of a store and can increase or decrease the business. Color can change the shape and interest to
dull room, and can direct attention toward a specific object or away from problem areas. Warm
colors (red, yellow, orange etc.) are stimulating and cheery. They make room feel warm and
intimate. They make room look smaller and object inside larger
1. Primary lighting
2. Store illumination
3. Atmosphere lighting
Primary lighting: Primary lighting is the overall level of illumination of the store using
fluorescent or incandescent light sources. Outside, it includes 150 watt bulbs used as basic
window lighting, marquee lights illuminating the sidewalks and lighting for generals lobby area.
Inside the store primary lighting is that which fills the selling floor from overhead lighting
fixtures and provides the bare essentials of store illumination.
Accent or secondary lighting: this type of lighting provides illumination for designated display
areas. Flat, shadow less overall lighting can create a tiresome selling floor. Accent lighting
provides change from light to dark highlight to shadows to prevent the boredom.
Atmosphere Lighting: Atmosphere lighting is used to play light against shadow to create a
distinctive effect on specific displays. Generally this category includes the use of color filters,
Props and Fixtures: Prop is something used with a product in a display that clarifies the
function of the merchandise being sold or the story being told. Props are integral part of a
display. They are used in virtual merchandising to tell a story about the product a display prop
may be something that is not for sale, such as floor coverings, wall treatments, backgrounds,
mannequins, shelves and steps. When using saleable merchandise as prop, be sure it is
appropriate for the theme of the display and is sufficient quantity to meet an increase in demand
arising from the display.
Retail store fixtures are used to display products. They come in many shapes and sizes, so no
matter what you’re selling, there’s bound to be a perfect fit. Effective retail display fixtures make
your products irresistible to customers. They should highlight your merchandise’s best features,
optimize your store layout and drive conversions.
Retail shelves for showcasing a range of products in a neat and organized way.
Display cases for protecting valuable items while driving exclusivity and curiosity.
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Display stands for special promotions, seasonal campaigns or mid-floor POP stands.
Retail counters for upselling last-minute items at checkout.
Mannequins for showing customers how your merchandise is meant to look.
Product towers for guiding customers through a personalized store journey.
3.1.4. Presentation visuals and arrangements for optimal display of fashion design
products
Visual merchandising is the practice of displaying your product and organizing your store to
drive sales, enhance your brand, and provide a stimulating and enjoyable shopping experience
for customers. This article and our corresponding video outline a dozen of the most important
visual merchandising techniques and how you can implement them in your business.
Figure 9: visuals and arrangements for optimal display of fashion design products
The advertising and promotion of fashion designs can be determined through various methods
and strategies. Important for fashion designers to carefully consider their target audience and
choose advertising and promotion methods that align with their brand image and values. By
utilizing a mix of these strategies, designers can effectively reach and engage with potential
customers, ultimately driving sales and success in the market.
Print Advertising: Fashion designs can be advertised through print publications such as
magazines or newspapers. Advertisements can feature high-quality images of the designs
along with relevant information such as pricing and availability.
Online Advertising: With the rise of digital platforms, online advertising has become a
popular way to promote fashion designs. This can include banner ads on websites,
sponsored posts on social media platforms, or collaborations with fashion influencers or
bloggers.
Social Media Marketing: Social media platforms such as Instagram, Facebook, and
Pinterest provide opportunities for fashion designers to showcase their designs to a large
audience. By creating engaging content, utilizing hash tags, and collaborating with
influencers, designers can increase brand awareness and drive traffic to their online stores
or websites.
Fashion Shows and Events: Fashion shows and events provide a platform for designers to
showcase their collections to industry professionals, media, and potential customers.
These events can generate buzz and excitement around the designs, leading to increased
interest and sales.
Public Relations: Building relationships with media outlets and fashion influencers can
help generate positive press coverage and increase brand visibility. This can be achieved
By implementing these promotional activities, fashion designers can support their sales efforts
and create a strong brand presence in the market. It's important to regularly evaluate the
effectiveness of these strategies and adjust them based on customer feedback and market trends
Sales and Discounts: Offering sales and discounts on fashion designs can help attract
customers and encourage them to make a purchase. This can be done through seasonal
sales, clearance events, or exclusive discounts for loyal customers.
Social media campaigns: Utilize social media platforms such as Instagram, Facebook, and
pinterest to promote the fashion designs. This can include posting outfit inspiration, behind-the-
scenes content, or collaborations with influencers.
Email marketing campaigns: Develop a mailing list of customers and send regular newsletters or
promotional emails to keep them informed about new collections, sales, and events. Personalize
the emails to make them more engaging and relevant to each recipient.
Collaborations with fashion bloggers or influencers: Partner with popular fashion bloggers or
influencers to create sponsored content featuring the fashion designs. This can include blog
posts, social media posts, or videos showcasing the designs and promoting them to the
influencer's audience.
Public relations efforts: Engage with fashion journalists, editors, and bloggers to secure press
coverage for the brand. This can include sending press releases, inviting them to fashion shows
or events, or offering exclusive interviews or features.
Online advertising: Utilize online advertising platforms such as Google Ad Words or social
media ads to reach a wider audience. Target specific demographics or interests to ensure that the
ads are seen by potential customers who are likely to be interested in the fashion designs.
Collaborations with other brands or designers: Partner with complementary brands or designers
to create limited-edition collections or collaborations. This can help expand the brand's reach and
attract new customers who are fans of the collaborating brand or designer.
Influencer takeovers: Allow influencers or celebrities to take over the brand's social media
accounts for a day or a week. This can help generate excitement and engagement with the brand's
audience, as well as attract new followers.
By utilizing a combination of these promotional and advertising materials, fashion designers can
effectively market their products and increase sales. It's important to regularly track and analyse
the results of these marketing efforts to ensure they are driving the desired outcomes.
1. Print advertising the rise of digital platforms, online advertising has become a popular way to
promote fashion designs
3. Offering sales and discounts on fashion designs can help attract customers
An effective merchandising plan is crucial for retail businesses to meet their marketing
objectives, timing, and budget requirements.
1. Marketing Objectives: Start by reviewing the marketing objectives outlined in the plan. These
objectives should align with the overall business goals. Evaluate whether the objectives are
specific, measurable, attainable, relevant, and time-bound (SMART). Assess if the plan includes
strategies and tactics that support the achievement of these objectives.
2. Timing: Consider the timeline provided in the plan. Evaluate if it allows sufficient time for
each stage of the merchandising process, such as product development, sourcing, production, and
distribution. Assess if the timing aligns with market trends, seasonal demands, and promotional
activities. Identify any potential bottlenecks or delays that may hinder the timely execution of the
plan.
3. Budget Requirements: Review the budget allocated for executing the merchandising plan.
Evaluate if the budget is realistic and sufficient to cover all necessary expenses, such as product
costs, marketing materials, visual merchandising displays, and promotional activities. Identify
any areas where cost-saving measures can be implemented without compromising the quality or
effectiveness of the plan.
4. Feasibility: Assess the feasibility of implementing the plan based on available resources,
capabilities, and constraints. Evaluate if the plan considers factors such as production capacity,
inventory management, staffing requirements, and technological capabilities. Identify any
potential challenges or risks that may affect the feasibility of executing the plan and propose
mitigation strategies.
5. Alignment with Target Audience: Evaluate if the plan takes into account the preferences,
needs, and behaviours of the target audience. Assess if the product assortment, pricing strategy,
promotional activities, and visual merchandising guidelines align with the target audience's
expectations and preferences. Identify any gaps or opportunities to better cater to the target
audience's demands and preferences.
6. Measurement and Evaluation: Determine the key performance indicators (KPIs) that will be
used to measure the success of the merchandising plan. Establish a system for tracking and
evaluating these KPIs, such as sales figures, customer feedback, conversion rates, and inventory
Once the merchandising plan has been developed, it should be presented to the client for review
and feedback. This presentation should be done in a clear and organized manner, ensuring that
all aspects of the plan are explained thoroughly.
During the presentation, it is important to highlight the key objectives and goals of the plan, as
well as the strategies and tactics that will be used to achieve them. This includes discussing the
product assortment, pricing strategy, promotional activities, visual merchandising guidelines, and
distribution channels that have been proposed.
The presentation should also include a discussion of the budget requirements and how the
allocated funds will be used for various merchandising activities. This allows the client to
understand the financial implications of the plan and make any necessary adjustments or
revisions.
Throughout the presentation, it is important to actively listen to the client's feedback and
integrate their response into the proposals. This may involve making changes to the product
assortment, adjusting pricing strategies, or modifying promotional activities based on the client's
preferences or specific needs.
By incorporating the client's input into the proposals, it demonstrates a willingness to collaborate
and tailor the plan to their specific requirements. This helps to build trust and ensures that the
final merchandising plan meets their expectations and aligns with their overall marketing
objectives.
Once the client's response has been integrated into the proposals, it is important to document
these changes and revise the merchandising plan accordingly. This ensures that all parties
involved have a clear understanding of the agreed-upon plan and can proceed with its
implementation.
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Overall, presenting the merchandising plan to the client and integrating their response into
proposals is a crucial step in the development process. It allows for open communication,
collaboration, and ensures that the final plan meets the client's needs and expectations.
The plan should outline specific goals and objectives for each area of merchandising, such as
increasing sales, improving customer satisfaction, or expanding market share. These objectives
should be measurable and time-bound, allowing for easy evaluation of their success.
Additionally, the plan should include a comprehensive timeline that outlines the key milestones
and deadlines for each stage of the merchandising process. This ensures that all tasks are
completed in a timely manner and allows for proper coordination and allocation of resources.
The budget requirements should be clearly stated, including details on how the allocated funds
will be used for various merchandising activities. This includes costs for product development,
sourcing, production, marketing materials, visual merchandising displays, and promotional
activities. The budget should be realistic and take into account any potential cost-saving
measures that can be implemented without compromising quality or effectiveness.
Furthermore, the plan should consider the feasibility of implementation based on available
resources and capabilities. This includes assessing factors such as production capacity, inventory
management, staffing requirements, and technological capabilities. Any potential challenges or
risks should be identified, along with proposed mitigation strategies to address them.
Finally, the plan should establish a system for measuring and evaluating its success. This
includes determining the key performance indicators (KPIs) that will be used to track the
effectiveness of the plan, such as sales figures, customer feedback, conversion rates, and
inventory turnover. Regular monitoring and analysis of these KPIs will allow for on-going
assessment of the plan's impact on marketing objectives and business growth.
Stakeholders are for review and feedback. These reports provide an overview of the market
trends, competitive landscape, and potential opportunities for merchandising. They also outline
The reports should be presented in a clear and organized manner, ensuring that all relevant
information is included and explained thoroughly. This includes providing data and analysis on
consumer behaviour, market demand, and competitor activities. It is important to highlight the
key findings and insights from the research conducted, as well as the implications for the
merchandising plan.
During the presentation, it is important to actively listen to the stakeholders' feedback and
address any questions or concerns they may have. This may involve providing additional
information or clarification on certain aspects of the plan. It is also important to be open to
suggestions and ideas from the stakeholders, as they may have valuable insights or perspectives
to contribute.
After the presentation, it is important to document the feedback received and revise the
merchandising plan accordingly. This may involve making changes to the strategies, tactics, or
objectives based on the stakeholders' input. It is important to keep all parties involved informed
of any revisions or adjustments made to the plan.
In addition to presenting the reports and receiving feedback, it is also important to regularly
update stakeholders on the progress and results of the merchandising plan. This can be done
through regular meetings, presentations, or written reports. It is important to keep stakeholders
informed of any challenges or obstacles encountered, as well as any successes or achievements.
In the fashion industry, a store merchandising plan refers to the strategic approach taken by
retailers to present and promote their fashion products in-store. It involves various elements such
as product selection, visual merchandising, pricing, promotions, and customer experience to
attract and engage shoppers.
When developing a store merchandising plan in the fashion industry, it is important to consider
the following key aspects:
Product Selection: Retailers need to carefully curate their product assortment based on market
trends, customer preferences, and brand positioning. This involves selecting the right mix of
apparel, accessories, and footwear that align with the target market and store concept.
Pricing Strategy: Determining the right pricing strategy is essential for success in the fashion
industry. Retailers need to consider factors such as production costs, competitor prices, perceived
value, and target customer segments when setting prices. Promotions and discounts can also be
incorporated to drive sales and attract customers.
Promotions and Events: Fashion retailers often utilize promotional activities and events to create
excitement and generate foot traffic. This can include seasonal sales, fashion shows, trunk
shows, collaborations with influencers or designers, and exclusive product launches. These
initiatives help to create buzz around the store and increase customer engagement.
1 Store merchandising plan Choose a secure and easily accessible location to store the document.
2. The feasibility of implementing the plan based on available resources, capabilities, and
constraints.
3. The merchandising plan should be documented in a clear and organized industry practices
4. Document the merchandising plan not Create a comprehensive document that outlines all
aspects of the plan
Direction II: -Answer all the questions listed below. (Total Points: 2X4=8)