LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E 1100 - Parameter out of permissible The value entered was outside The entered value must be
range of the permissible value range within the permissible value
for this parameter. range.
E 1101 - Parameter does not exist Error signaled by parameter Select a different parameter
management: Parameter (index).
(index) does not exist.
E 1102 - Parameter does not exist Error signaled by parameter Select a different parameter
management: Parameter (sub- (subindex).
index) does not exist.
E 1103 - Parameter write not permissi- Write access to read only Write only to parameters that
ble (READ only) parameter. are not read-only.
E 1104 - Write access denied (no Parameter only accessible at The write access level expert
access authorization) expert level. is required.
E 1106 - Command not allowed while Command not allowed while Disable the power stage and
power stage is active the power stage is enabled repeat the command.
(operating state Operation
Enabled or Quick Stop Active).
E 1107 - Access via other interface Access occupied by another Check the channel that blocks
blocked channel (for example: Com- the access.
missioning software is active
and fieldbus access was tried
at the same time).
E 1109 1 Data stored after a power out-
age is invalid
E 110B 3 Configuration error (additional Error detected during parame- Value in additional error infor-
info=Modbus register address) ter check (for example, refer- mation shows the Modbus reg-
ence velocity value for operat- ister address of the parameter
Parameter B6LJ/DWFKHG Bit
ing mode Profile Position is where the initialization error
30 greater than maximum allowed was detected.
velocity of drive).
E 110D 1 Basic configuration of drive The "First Setup" (FSU) was Perform a First Setup.
required after factory setting not run at all or not completed.
E 110E - Parameter changed that Only displayed by the commis- Restart the drive to activate
requires a restart of the drive sioning software. the parameter functionality.
A parameter modification See the chapter Parameters
requires the drive to be for the parameter that requires
switched off and on. a restart of the drive.
E 1110 - Unknown file ID for upload or The specific type of device Verify that you have the cor-
download does not support this kind of rect device type or the correct
file. configuration file.
E 1112 - Locking of configuration An external tool has tried to
denied lock the configuration of the
drive for upload or download.
This may not work because
another tool had already
locked the configuration of the
drive or the drive is in an oper-
ating state that does not allow
locking.
0198441113767, V1.06, 01.2012

E 1114 4 Configuration download abor- During a configuration down- Switch the drive off/on and
ted load, a communication error or retry to download the configu-
an error in the external tool ration or reset the drive
Parameter B6LJ/DWFKHG Bit
occurred. The configuration parameters to their factory set-
5 was only partially transferred tings.
to the drive and might be
inconsistent now.

AC servo drive 425

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E 1118 - Configuration data incompati- The configuration data con- Check device type including
ble with device tains data from a different type of power stage.
device.
E 111B 4 Configuration download error During a configuration down- Check whether the configura-
(additional info=Modbus regis- load, one or more configura- tion file is valid and matches
ter address) tion values have not been the type and version of the
accepted by the drive. drive. The value in the addi-
tional error info shows the
Modbus register address of
the parameter where the initi-
alization error was detected.
E 111C 1 Not possible to initialize recal- A parameter could not be ini- The address of the parameter
culation for scaling tialized. that caused the error can be
read via the parameter
_PAR_ScalingError.
E 111D 3 Original state of a parameter The drive contained an invalid Switch the drive off and on
after error during recalculation configuration before the recal- again. This may help you to
of parameters with user- culation was started. An error identify the affected parame-
defined units cannot be occurred during the recalcula- ter(s). Change the parameters
restored. tion. as required. Verify that the
parameter configuration is
valid before starting the recal-
culation procedure.
E 111E 1 Not possible to recalculate A data set of the operating The address of the parameter
data record mode Motion Sequence could and the number of the data set
not be recalculated. that caused the error can be
read via the parameter
_PAR_ScalingError.
E 111F 1 Recalculation not possible. Invalid scaling factor. Check whether you really want
the selected scaling factor. Try
a different scaling factor.
Before triggering scaling, reset
the parameters with user-
defined units.
E 1120 1 Recalculation for scaling not A parameter could not be The address of the parameter
possible recalculated. that caused the error can be
read via the parameter
_PAR_ScalingError.
E 1121 - Incorrect sequence of steps The recalculation has been The recalculation must be
for scaling (fieldbus) started prior to the initializa- started after the initialization.
tion.
E 1122 - Recalculation for scaling not Recalculation for scaling is Wait for the running recalcula-
possible already running. tion for scaling to finish.
E 1123 - Parameter cannot be changed Recalculation for scaling is Wait for the running recalcula-
running. tion for scaling to finish.
E 1124 1 Timeout during recalculation The time between the initiali- Recalculation must be started
for scaling zation of the recalculation and within 30 seconds after initiali-
the start of the recalculation zation.
has been exceeded (30 sec-
onds).
0198441113767, V1.06, 01.2012

E 1125 1 Scaling not possible The scaling factors for posi- Retry with different scaling fac-
tion, velocity or acceleration/ tors.
deceleration are beyond inter-
nal calculation limits.

426 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E 1300 3 Safety function STO activated The safety function STO was Check the wiring of the inputs
(STO_A, STO_B) activated in the operating state of the STO safety function and
Operation Enabled. reset the error.
Parameter B6LJ/DWFKHG Bit
10
E 1301 4 STO_A and STO_B different The levels of the inputs The drive has to be switched
level STO_A and STO_B were dif- off and the reason fixed (for
ferent for more than 1 second. example, check whether
Parameter B6LJ/DWFKHG Bit
EMERGENCY STOP is active)
11 before it is switched on.
E 1302 0 Safety function STO activated STO safety function was acti- The warning is automatically
(STO_A, STO_B) vated while the power stage reset once the STO safety
was disabled. function is deactivated.
Parameter B:DUQ/DWFKHG Bit
10
E 1310 2 Frequency of the external ref- The frequency of the external Check the frequency of the
erence value signal too high reference value signals (A/B external reference values.
signals, P/D signals or Check the gear ratio in the
Parameter B6LJ/DWFKHG Bit
CW/CCW signals) is higher operating mode Electronic
28 than the permissible value. Gear.
E 1311 - The selected signal input func- The selected signal input func- Select another function or
tion or signal output function tion or signal output function change the operating mode.
cannot be configured cannot be used in the selected
operating mode.
E 1312 - Limit switch or reference Reference movements require Assign the signal input func-
switch signal not defined for limit switches. These limit tions Positive Limit Switch,
signal input function switches are not assigned to Negative Limit Switch and Ref-
inputs. erence Switch.
E 1313 - Configured debounce time not The signal input function does Set the debounce time to a
possible for this signal input not support the selected valid value.
function debounce time.
E 1314 4 At least two inputs have the At least two inputs are config- Reconfigure the inputs.
same signal input function. ured with the same signal
input function.
E 1315 0 The frequency of the pulse
Frequency of reference value Adapt the output pulse fre-
signal (A/B, Pulse/Direction,
signal is too high (warning). quency of the controller to fit
CW/CCW) exceeds the speci- the input specification of the
Parameter B:DUQ/DWFKHG Bit
fied working range. Received drive. Also adapt the gear ratio
28 pulses may be lost. in the operating mode Elec-
tronic Gear to the application
requirements (position accu-
racy and velocity).
E 1316 1 Position capture via signal Position capture is already
input currently not possible being used.
Parameter B6LJ/DWFKHG Bit
28
E 1317 0 Interference at PTI input Interfering pulses or impermis- Check cable specifications,
sible edge transitions (A and B shielding and EMC.
Parameter B:DUQ/DWFKHG Bit
signal simultaneously) have
28 been detected.
0198441113767, V1.06, 01.2012

E 1318 - The selected type of usage of At least two analog inputs are Reconfigure the analog inputs.
the analog inputs is not possi- configured with the same type
ble. of usage.
E 160C 1 Autotuning: Moment of inertia The load inertia is too high. Verify that the system can
outside permissible range easily be moved.
Check the load.
Use a differently rated drive.

AC servo drive 427

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E 160E 1 Autotuning: Test movement
could not be started
E 160F 1 Autotuning: Power stage can- Autotuning was not started in Start Autotuning when the
not be enabled the operating state Ready To drive is in the operating state
Switch On. Ready To Switch On.
E 1610 1 Autotuning: Processing stop- Autotuning process stopped Fix the cause of the stop and
ped by user command or by drive restart Autotuning.
error (see additional error
message in error memory, for
example, DC bus undervolt-
age, limit switches triggered)
E 1611 1 System error: Autotuning inter- HALT is active and an Auto-
nal write access tuning parameter is written.
Occurs when Autotuning is
started.
E 1612 1 System error: Autotuning inter-
nal read access
E 1613 1 Autotuning: Maximum permis- The motor exceeded the Increase the movement range
sible movement range excee- adjusted movement range dur- value or disable range moni-
ded ing Autotuning. toring by setting AT_DIS = 0.
Parameter B6LJ/DWFKHG Bit
2
E 1614 - Autotuning: Already active Autotuning has been started Wait for Autotuning to finish
twice simultaneously or an before restarting Autotuning.
Autotuning parameter is modi-
fied during Autotuning (param-
eter AT_dis and AT_dir).
E 1615 - Autotuning: This parameter Parameter AT_gain or AT_J Wait for Autotuning to finish
cannot be changed while are written during Autotuning. before changing the parame-
Autotuning is active ter.
E 1617 1 Autotuning: Friction torque or The current limit has been Verify that the system can
load torque too great reached (parameter easily be moved.
CTRL_I_max). Check the load.
Use a differently rated drive.
E 1618 1 Autotuning: Optimization abor- The internal Autotuning Note the additional information
ted sequence has not been fin- provided in the error memory.
ished (following error?).
E 1619 - Autotuning: The velocity jump Parameter AT_n_ref < 2 * Modify the parameter
height in parameter AT_n_ref AT_n_tolerance. AT_n_ref or AT_n_tolerance
is too small Checked only once at the first to meet the desired condition.
velocity jump.
E 1620 1 Autotuning: Load torque too Product rating is not suitable Reduce load, check rating.
high for the machine load.
Detected machine inertia is
too high compared to the iner-
tia of the motor.
E 1622 - Autotuning: Not possible to Autotuning can only be per- Terminate the active operating
perform Autotuning formed if no operating mode is mode or disable the power
0198441113767, V1.06, 01.2012

active. stage.
E 1623 1 Autotuning: HALT request has Autotuning can only be per- Terminate the active operating
stopped the autotuning proc- formed if no operating mode is mode or disable the power
ess active. stage.
E 1A01 3 Motor has been changed Detected motor type is differ- Confirm the motor change.
ent from previously detected
Parameter B6LJ/DWFKHG Bit
motor.
16

428 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E 1A03 4 System error: Hardware and
firmware do not match
E 1B02 3 Target value too high.
Parameter B6LJ/DWFKHG Bit
30
E 1B04 2 Product of encoder simulation Value in parameter Reduce the resolution of the
resolution and the maximum CTRL_v_max or resolution or encoder simulation or the
velocity is too high the encoder simulation maximum velocity in parame-
ESIM_scale are too high. ter CTRL_v_max.
Parameter B6LJ/DWFKHG Bit
30
E 1B05 2 Error during parameter switch-
ing
Parameter B6LJ/DWFKHG Bit
30
E 1B06 3 Wake & shake cannot be star- Motor velocity is too high at Verify that the motor is at a
ted. the beginning of the wake and standstill at the beginning
shake procedure. wake and shake procedure.
Parameter B6LJ/DWFKHG Bit
30
E 1B08 3 Position difference during the Incorrect motor data entered Check motor data.
wake and shake procedure is by user (especially motor Check setting of parameter
too high. resistance, motor inertia (in WakeAndShakeGain.
case of rotary motors) or
motor mass (in case of linear
motors)).
Incorrect setting for parameter
WakeAndShakeGain.
E 1B0B 1 The power stage must be in Set the operating state of the
operating state Ready To power stage to Ready To
Switch On at the beginning of Switch On and restart commu-
the commutation offset identifi- tation offset identification.
cation.
E 1B0C 3 Actual motor velocity too high.
E 1B0D 3 Velocity value determined by Incorrect system inertia for Change the velocity observer
velocity observer is incorrect velocity observer calculations. dynamics via the parameter
Incorrect velocity observer CTRL_SpdObsDyn.
dynamics. Change the system inertia
System inertia changes during used for velocity observer cal-
operation. In this case, opera- culations via the parameter
tion with velocity observer is CTRL_SpdObsInert.
not possible and the velocity If error persists, deactivate
observer has to be switched velocity observer.
off.
E 1B0E 3 Not possible to determine the Incorrect motor data entered Check motor data.
commutation angle at the end by user (especially motor Check setting of parameter
of the wake and shake proce- resistance, motor inertia (in WakesAndShakeGain.
dure case of rotary motors) or Check wiring of motor brake.
motor mass (in case of linear
motors)).
0198441113767, V1.06, 01.2012

Incorrect setting for parameter

WakeAndShakeGain.
Motor brake (if available) not
properly wired.
E 2300 3 Power stage overcurrent Motor short circuit and disa- Check the motor power con-
bling of the power stage. nection.
Parameter B6LJ/DWFKHG Bit
Motor phases are inverted.
27

AC servo drive 429

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E 2301 3 Braking resistor overcurrent Braking resistor short circuit. If you use the internal braking
resistor, please contact Tech-
Parameter B6LJ/DWFKHG Bit
nical Support.
27 If you use an external braking
resistor, check the wiring and
the rating of the braking resis-
tor.
E 3100 par. Missing mains supply, under- Missing phase(s) for more Verify that the values of the
voltage mains supply or over- than 50 ms. mains power supply network
voltage mains supply Mains voltage is out of range. comply with the technical data.
Mains frequency is out of
Parameter B6LJ/DWFKHG Bit
range.
15
E 3200 3 DC bus overvoltage Excessive regeneration during Check deceleration ramp,
braking. check rating of drive and brak-
Parameter B6LJ/DWFKHG Bit
ing resistor.
14
E 3201 3 DC bus undervoltage (shut- Power supply loss, poor power Check mains supply.
down threshold) supply.
Parameter B6LJ/DWFKHG Bit
13
E 3202 2 DC bus undervoltage (Quick Power supply loss, poor power Check mains supply.
Stop threshold) supply.
Parameter B6LJ/DWFKHG Bit
13
E 3206 0 Missing phase(s) for more
Undervoltage DC bus, missing Verify that the values of the
mains supply, undervoltage than 50 ms. mains power supply network
mains supply or overvoltageMains voltage is out of range. comply with the technical data.
mains supply Mains frequency is out of Check the settings of the
range. parameter for reduced mains
Parameter B:DUQ/DWFKHG Bit
Mains voltage and parameter voltage.
13 setting of MON_MainsVolt do
not match (for example, mains
voltage is 230 V and
MON_MainsVolt is set to 115
V).
E 3300 0 Maximum motor voltage is too The maximum motor voltage Use a motor with a higher
low for the power stage used M_U_max is too low. The maximum voltage M_U_max.
power stage supply voltage If this warning is ignored, the
and the maximum motor volt- motor may be damaged.
age do not match.
E 4100 3 Power stage overtemperature Transistors overtemperature: Check the fan, improve the
Ambient temperature is too heat dissipation in the cabinet.
Parameter B6LJ/DWFKHG Bit
high, fan is inoperative, dust.
18
E 4101 0 Warning power stage overtem- Transistors overtemperature: Check the fan, improve the
perature Ambient temperature is too heat dissipation in the cabinet.
high, fan is inoperative, dust.
Parameter B:DUQ/DWFKHG Bit
18
E 4102 0 Power stage overload (I2t) The current has exceeded the Check rating, reduce cycle
0198441113767, V1.06, 01.2012

nominal value for an extended time.

Parameter B:DUQ/DWFKHG Bit
period of time.
30
E 4200 3 Device overtemperature Board overtemperature: Ambi- Check fan, improve the heat
ent temperature is too high. dissipation in the cabinet.
Parameter B6LJ/DWFKHG Bit
18

430 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E 4300 2 Motor overtemperature Ambient temperature is too Check motor installation: The
high. heat must be dissipated via
Parameter B6LJ/DWFKHG Bit
Duty cycle is too high. the mounting surface. Reduce
17 Motor not properly mounted ambient temperature. Provide
(thermal isolation). ventilation.
Motor overload (power losses
too high).
E 4301 0 Warning motor overtempera- Resistance of thermal sensor Check motor installation: The
ture is too high; overload, ambient heat must be dissipated via
temp (see I2t). the mounting surface.
Parameter B:DUQ/DWFKHG Bit
17
E 4302 0 Motor overload (I2t) The current has exceeded the Verify that the system can
nominal value for an extended easily be moved.
Parameter B:DUQ/DWFKHG Bit
period of time. Check the load.
31 Use a differently sized motor,
if necessary.
E 4402 0 Warning: Braking resistor The braking resistor has been The regeneration energy is too
overload (I2t > 75%) switched on for such a long high. Possible causes: The
period of time that 75% of its external loads are too high,
Parameter B:DUQ/DWFKHG Bit
overload capability have been the motor velocity is too high,
29 exceeded. the deceleration is too fast.
E 4403 par. Braking resistor overload (I2t > The braking resistor is The regeneration energy is too
100%) switched on for an excessively high. Possible causes: The
long period of time. external loads are too high,
the motor velocity is too high,
the deceleration is too fast.
E 5101 0 Modbus power supply missing
E 5102 4 Motor encoder supply voltage Encoder power supply is not Replace the device.
within permissible range of 8V Contact Technical Support.
Parameter B6LJ/DWFKHG Bit
to 12V; there may be a hard-
16 ware problem.
E 5200 4 Error at connection to motor Incorrect encoder cable or Check the cable connection
encoder cable not connected, EMC. and the shield.
Parameter B6LJ/DWFKHG Bit
16
E 5201 4 Errors in motor encoder com- Encoder error message: Com- Check the cable connection
munication munication error detected by and the shield.
the encoder itself.
Parameter B6LJ/DWFKHG Bit
16
E 5202 4 Motor encoder is not suppor- Incompatible encoder type is Use genuine accessories.
ted connected.
Parameter B6LJ/DWFKHG Bit
16
E 5204 3 Connection to motor encoder Encoder cable problems (com- Check the cable connection.
lost munication has been interrup-
ted).
Parameter B6LJ/DWFKHG Bit
16
0198441113767, V1.06, 01.2012

E 5206 0 Communication error in Communication disturbed, Check the connection, check

encoder EMC. the shielding on the EMC
plate.
Parameter B:DUQ/DWFKHG Bit
16
E 5207 1 Function is not supported The current hardware revision
does not support the function.

AC servo drive 431

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E 5302 4 The motor requires a PWM The connected motor only Use a motor that works with a
frequency (16kHz) which the works with a PWM frequency PWM frequency of 8 kHz.
power stage does not support. of 16 kHz (motor nameplate
entry). However, the power
stage does not support this
PWM frequency.
E 5446 4 System error: EEPROM Problem with internal Restart the drive. If the error
checksum error for power out- EEPROM detected. persists, contact Technical
age data Support.
Parameter B6LJ/DWFKHG Bit
29
E 5448 2 System error: Communication
error to memory card
Parameter B6LJ/DWFKHG Bit
20
E 544C 4 System error: EEPROM is
write-protected
Parameter B6LJ/DWFKHG Bit
29
E 544D 2 System error: Memory card An error may have occurred Retry saving the data.
error during the last saving proce- Replace the memory card.
dure or the memory card may
Parameter B6LJ/DWFKHG Bit
be inoperative.
20
E 544E 2 System error: Memory card An error may have occurred Retry saving the data.
error during the last saving proce- Replace the memory card.
dure or the memory card may
Parameter B6LJ/DWFKHG Bit
be inoperative.
20
E 544F 2 System error: Memory card An error may have occurred Retry saving the data.
error during the last saving proce- Replace the memory card.
dure or the memory card may
Parameter B6LJ/DWFKHG Bit
be inoperative.
20
E 5451 0 System error: No memory card
available
Parameter B:DUQ/DWFKHG Bit
20
E 5452 2 System error: Data on memory Different type of device.
card and device do not match Different type of power stage.
Data on memory card does
Parameter B6LJ/DWFKHG Bit
not match firmware version of
20 device.
E 5453 2 System error: Incompatible
data on the memory card
Parameter B6LJ/DWFKHG Bit
20
E 5454 2 System error: Capacity of
detected memory card to small
0198441113767, V1.06, 01.2012

Parameter B6LJ/DWFKHG Bit

20
E 5455 2 System error: Memory card Update memory card via HMI
not formatted command "dtoc" (drive-to-
card).
Parameter B6LJ/DWFKHG Bit
20

432 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E 5456 1 System error: Memory card is The memory card has been Remove memory card or disa-
write-protected write-protected. ble write protection via HMI.
Parameter B6LJ/DWFKHG Bit
20
E 5504 4 System error: Safety module
not available
E 5506 1 Error during write access to
safety module via fieldbus
(additional info = detailed error
number)
E 5600 3 Motor connection phase error Missing motor phase. Check connection of motor
phases.
Parameter B6LJ/DWFKHG Bit
26
E 5603 3 Commutation error Wiring error of motor cable. Check motor phases, check
Encoder signals are lost or encoder wiring.
Parameter B6LJ/DWFKHG Bit
subject to interference. Check and improve EMC sit-
26 The load torque is greater than uation, check grounding and
the motor torque. shielding.
The encoder EEPROM con- Resize the motor so it can
tains incorrect data (encoder withstand the load torque.
phase offset is incorrect). Check the motor data.
Motor is not adjusted. Contact Technical Support.
E 610D - Error in selection parameter Wrong parameter value selec- Check the value to be written.
ted.
E 610E 4 System error: 24 VDC below
undervoltage threshold for
shutdown
E 7100 4 System error: Invalid power Power stage data stored in Contact technical support or
stage data device is corrupt (wrong CRC), replace the device.
error in internal memory data.
Parameter B6LJ/DWFKHG Bit
30
E 7111 - Parameter cannot be changed An attempt is made to change Verify that the external braking
because the external braking one of the parameters resistor is not active if one of
resistor is active. RESext_ton, RESext_P or the parameters RESext_ton,
RESext_R even though the RESext_P or RESext_R has
external braking resistor is to be changed.
active.
E 7112 2 No external braking resistor External braking resistor acti- Check wiring of the external
connected vated (Parameter RESint_ext), braking resistor. Verify correct
but no external resistor is resistance.
detected.
E 7120 4 Invalid motor data Motor data is corrupt (wrong Contact technical support or
CRC). replace the motor.
Parameter B6LJ/DWFKHG Bit
16
E 7121 2 System error: Errors in motor EMC, detailed information is Contact technical support.
encoder communication included in the error memory
that contains the error code of
Parameter B6LJ/DWFKHG Bit
0198441113767, V1.06, 01.2012

the encoder.
16
E 7122 4 Invalid motor data Motor data stored in motor Contact technical support or
encoder is corrupt, error in replace the motor.
Parameter B6LJ/DWFKHG Bit
internal memory data.
30

AC servo drive 433

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E 7124 4 System error: Motor encoder Encoder signals internal error. Contact technical support or
inoperative replace the motor.
Parameter B6LJ/DWFKHG Bit
16
E 712D 4 Electronic motor nameplate Motor data is corrupt (wrong Contact technical support or
not found CRC). replace the motor.
Motor without electronic motor
Parameter B6LJ/DWFKHG Bit
nameplate (for example, SER
16 motor)
E 7133 0 Not possible to write motor
configuration
E 7134 4 Incomplete motor configura-
tion
Parameter B6LJ/DWFKHG Bit
16
E 7136 4 Incorrect encoder type selec-
ted with parameter MotEnc-
type
Parameter B6LJ/DWFKHG Bit
16
E 7137 4 Error during the internal con-
version of the motor configura-
tion
Parameter B6LJ/DWFKHG Bit
16
E 7138 4 Parameter of the motor config-
uration out of permissible
range
Parameter B6LJ/DWFKHG Bit
16
E 7139 0 Encoder offset: Data segment
in encoder is corrupt.
E 713A 3 Adjustment value of the
encoder of the third party
motor has not yet been deter-
mined.
Parameter B6LJ/DWFKHG Bit
16
E 7321 3 Timeout reading the absolute Communication channel Check wiring and shielding of
position from the encoder (Hiperface) to encoder is sub- encoder cable or replace
ject to interference or motor motor.
Parameter B6LJ/DWFKHG Bit
encoder is inoperative.
16
E 7328 4 Motor encoder: Position evalu- Position evaluation problem Contact technical support or
ation error detected by encoder. replace the motor.
Parameter B6LJ/DWFKHG Bit
16
0198441113767, V1.06, 01.2012

E 7329 0 Motor encoder: Warning EMC, encoder signals internal Contact technical support or
warning. replace the motor.
Parameter B:DUQ/DWFKHG Bit
16

434 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E 733F 3 Amplitude of encoder analog Incorrect encoder wiring.
signals too low Encoder not connected.
Encoder signals subject to
Parameter B6LJ/DWFKHG Bit
EMC interference (poor shield-
16 ing, cabling, etc.).
E 7340 3 Reading of absolute position Communication channel Check wiring and shielding of
aborted, number of unsuc- (Hiperface) to encoder is sub- encoder cable, replace motor.
cessful consecutive attempts ject to interference.
too great Encoder (in motor) is inopera-
tive.
Parameter B6LJ/DWFKHG Bit
16
E 7341 0 Encoder temperature warning The maximum permissible Reduce the duty cycle, for
level reached duty cycle is exceeded. example, reduce acceleration.
The motor was not mounted Supply additional cooling, for
Parameter B:DUQ/DWFKHG Bit
properly, for example, it is example, use a fan.
16 thermally isolated. Mount the motor in such a way
The motor is blocked or dam- as to increase thermal conduc-
aged so that more current is tivity.
used than under normal condi- Use a differently rated drive or
tions. motor.
The ambient temperature is Replace the motor if it is dam-
too high. aged.
E 7342 2 Encoder temperature limit The maximum permissible Reduce the duty cycle, for
reached duty cycle is exceeded. example, reduce acceleration.
The motor was not mounted Supply additional cooling, for
Parameter B6LJ/DWFKHG Bit
properly, for example, it is example, use a fan.
16 thermally isolated. Mount the motor in such a way
The motor is blocked or dam- as to increase thermal conduc-
aged so that more current is tivity.
used than under normal condi- Use a differently rated drive or
tions. motor.
The ambient temperature is Replace the motor if it is dam-
too high. aged.
E 7343 0 Warning: Absolute position is - Encoder is subject to EMC Check wiring and shielding of
different from incremental interference. encoder cable, replace motor.
position - Motor encoder is inoperative.
Parameter B:DUQ/DWFKHG Bit
16
E 7344 3 Absolute position is different - Encoder is subject to EMC Check wiring and shielding of
from incremental position interference. encoder cable, replace motor.
- Motor encoder is inoperative.
Parameter B6LJ/DWFKHG Bit
16
E 734B 0 Signal position evaluation of Incorrect encoder wiring.
analog encoder inoperative Encoder hardware interface
inoperative.
Parameter B:DUQ/DWFKHG Bit
16
E 734C 3 Error with quasi absolute posi- The motor shaft may have If the quasi absolute function
tion been moved while the drive is active, only shut down the
was shut down. A quasi abso- drive if the motor is at a stand-
Parameter B6LJ/DWFKHG Bit
0198441113767, V1.06, 01.2012

lute position has been detec- still and do not move the motor
16 ted that is not within the per- shaft when the drive is off.
missible motor shaft deviation
range.
E 734D 0 Index pulse is not available for
the encoder
Parameter B:DUQ/DWFKHG Bit
16

AC servo drive 435

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E 7500 0 RS485/Modbus: Overrun error EMC; cabling problem. Check cables.
Parameter B:DUQ/DWFKHG Bit
5
E 7501 0 RS485/Modbus: Framing error EMC; cabling problem. Check cables.
Parameter B:DUQ/DWFKHG Bit
5
E 7502 0 RS485/Modbus: Parity error EMC; cabling problem. Check cables.
Parameter B:DUQ/DWFKHG Bit
5
E 7503 0 RS485/Modbus: Receive error EMC; cabling problem. Check cables.
Parameter B:DUQ/DWFKHG Bit
5
E 7601 4 System error: Unknown type
of encoder
Parameter B6LJ/DWFKHG Bit
22
E 7602 4 Configuration error: Encoder
module and selected machine
encoder type do not match
Parameter B6LJ/DWFKHG Bit
22
E 7603 4 Configuration error: Encoder
module and selected motor
encoder type do not match
Parameter B6LJ/DWFKHG Bit
22
E 7604 4 Configuration error: Encoder
module parameterized, but no
module detected
Parameter B6LJ/DWFKHG Bit
22
E 7605 4 Configuration error: No motor
encoder type selected for
encoder module
Parameter B6LJ/DWFKHG Bit
22
E 7606 4 Configuration error: No
machine encoder type selec-
ted for encoder module
Parameter B6LJ/DWFKHG Bit
22
E 7607 4 Encoder module cannot be The encoder module is Exchange encoder module.
identified unknown.
Parameter B6LJ/DWFKHG Bit
0198441113767, V1.06, 01.2012

22
E 7608 4 Encoder module power supply - Short circuit at connector or
overcurrent encoder cable.
- Incorrect or inoperative
Parameter B6LJ/DWFKHG Bit
encoder.
22

436 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E 7609 4 Encoder not connected to Connector not connected to
encoder module module or connected to motor/
encoder.
Parameter B6LJ/DWFKHG Bit
Incorrect or damaged encoder
22 cable.
E 760A 3 Encoder module in slot 2 miss- Module has been removed or
ing. module is inoperative.
Parameter B6LJ/DWFKHG Bit
22
E 760C 2 Encoder signals that maximum Velocity too high for the
frequency is exceeded encoder.
Parameter B6LJ/DWFKHG Bit
22
E 760D 4 Configuration error: Incorrect Incorrect value in parameter
use of encoder module ENC2_usage.
Parameter B6LJ/DWFKHG Bit
22
E 760E 2 Position evaluation error (sig- Encoder signals subject to Check wiring, cable shield.
nal tracking error detected) EMC interference
Parameter B6LJ/DWFKHG Bit
22
E 760F 0 Position evaluation problem Encoder signals subject to Check wiring, cable shield.
(interference detected) EMC interference
Parameter B:DUQ/DWFKHG Bit
22
E 7610 0 Resolver: Loss of position - Motor moves too fast. - Reduce speed.
tracking, position is inaccurate - Motor acceleration is too fast. - Reduce acceleration.
- Reduce resolver resolution.
Parameter B:DUQ/DWFKHG Bit
- Adapt resolver excitation fre-
22 quency.
E 7611 2 Resolver: Signal degradation Resolver is inoperative. Replace resolver.
error, position is inaccurate Resolver signals are subject to Check resolver cable, espe-
interference. cially cable shield.
Parameter B6LJ/DWFKHG Bit
Resolver cable is too long. Additional info bits:
22 D5: Sine/cosine inputs exceed
DOS out of range threshold.
D4: Sine/cosine inputs exceed
DOS mismatch threshold.
E 7612 3 Resolver: Error due to loss of Resolver is inoperative. Check resolver cable, espe-
signal, position unreliable Resolver wiring is incorrect. cially wiring and shielding.
Resolver signals are subject to Replace resolver.
Parameter B6LJ/DWFKHG Bit
excessive interference. Additional info bits:
22 Resolver is unsuitable for D7: Sine/cosine inputs clipped.
drive. D6: Sine/cosine inputs below
Incorrect parameter transfor- LOS threshold.
mation ratio.
E 7613 3 Resolver: Signal communica- Resolver signals are subject to Check resolver cable, espe-
tion subject to interference interference. cially wiring and shielding.
0198441113767, V1.06, 01.2012

Parameter B6LJ/DWFKHG Bit

22
E 7614 3 Error at resolver power supply. Resolver is not connected Check resolver cable.
properly.
Parameter B6LJ/DWFKHG Bit
22

AC servo drive 437

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E 7615 3 System error: Encoder module EMC problem. Check resolver cable.
RES is not ready for position
evaluation
Parameter B6LJ/DWFKHG Bit
22
E 7616 3 System error: Resolver time- System error Replace encoder module.
out
Parameter B6LJ/DWFKHG Bit
22
E 7617 1 Resolver velocity is too high Motor velocity is too high. Reduce motor velocity.
Parameter B6LJ/DWFKHG Bit
22
E 7618 4 Encoder 2 Hall sensor error Incorrect wiring or damaged Check encoder cabling.
cable for Hall signals of
Parameter B6LJ/DWFKHG Bit
encoder 2.
22
E 7619 4 Error during module - encoder Incorrect encoder wiring or Check encoder cable, espe-
communication wrong encoder parameter set- cially wiring and shield. Check
tings (example: parameter encoder parameter settings.
Parameter B6LJ/DWFKHG Bit
ENCDigSSICoding is set
22 incorrectly for SSI encoder).
E 761A 0 Warning during module - Incorrect encoder wiring. Check encoder cable, espe-
encoder communication cially wiring and shield.
Parameter B:DUQ/DWFKHG Bit
22
E 761B 4 Connected type of EnDat Operation of the EnDat Use a supported EnDat
encoder is not supported encoder not possible with the encoder.
entries detected in the
Parameter B6LJ/DWFKHG Bit
encoder nameplate.
22
E 761C 4 Configuration error: Invalid SSI Incorrect values in parameter
encoder parameter setting ENCDigSSIResSgl or ENC-
DigSSIResMult.
Parameter B6LJ/DWFKHG Bit
22
E 761D 2 Maximum velocity of the Velocity too high for the
encoder is exceeded encoder. In the case of SSI or
EnDat2.2, the reason may
Parameter B6LJ/DWFKHG Bit
also be an encoder communi-
22 cation error.
E 761E 2 Encoder module overtempera- The ambient temperature is Improve the heat dissipation in
ture too high. the cabinet.
Parameter B6LJ/DWFKHG Bit
22
E 761F 2 Position evaluation error (AB No sync signal available.
encoder signals)
Parameter B6LJ/DWFKHG Bit
22
0198441113767, V1.06, 01.2012

E 7620 4 Checksum error in EnDat

encoder data
Parameter B6LJ/DWFKHG Bit
22

438 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E 7621 1 Runtime compensation was Check encoder cable, espe-
not successful cially wiring and shield.
Parameter B6LJ/DWFKHG Bit
22
E 7622 0 Warning: Resolver timeout System error. Replace encoder module
Parameter B:DUQ/DWFKHG Bit
22
E 7623 0 Absolute encoder signal is not There is no encoder available Check wiring, check encoder.
available at the input specified via the Change the value of the
parameter ENC_abs_source. parameter ENC_abs_source.
Parameter B:DUQ/DWFKHG Bit
22
E 7624 0 Setting the absolute position
Not possible to set the abso- Use an encoder that supports
via ENC2_setpabs for the
lute position for encoder 2. direct setting of the absolute
encoder at the input for position via ENC2_setpabs.
Parameter B:DUQ/DWFKHG Bit
encoder 2 is not possible. If no
22 encoder is connected to the
input for encoder 2 input and if
ENC2_setpabs is executed,
this warning is also generated.
E 7625 0 Not possible to set the abso- There is no encoder connec- Connect an encoder to the
lute position for encoder 1. ted to the input for encoder 1. input for encoder 1 before try-
ing to set the absolute position
Parameter B:DUQ/DWFKHG Bit
directly via ENC1_abs_pos.
22
E 7626 4 Overflow error during encoder The multiturn resolution of the Reduce the number of bits of
scaling machine encoder with refer- the multitun resolution that are
ence to the motor shaft used for position evaluation
Parameter B6LJ/DWFKHG Bit
exceeds the system limits, for via the parameter ENCDi-
22 example, due to the mechani- gResMulUsed.
cal gear ratio between
machine encoder and motor
encoder.
E 7627 4 Configuration error: Invalid Incorrect values in parameters
BISS encoder parameter set- ENCDigBISSResSgl or ENC-
ting DigBISSResMult.
Parameter B6LJ/DWFKHG Bit
22
E 7628 0 BISS encoder bits 'War' or 'Err' The bits are used for all types Cool down encoder.
are set of monitoring such as: Clean or replace encoder.
- Encoder temperature is too
Parameter B:DUQ/DWFKHG Bit
high.
22 - Service life of LED inside
encoder exceeded.
- Position is unreliable.
E 7629 3 BISS initialization error
Parameter B6LJ/DWFKHG Bit
22
E 7804 3 eSM module: Insufficient Quick Stop ramp of drive lower Change ramp in eSM or drive.
0198441113767, V1.06, 01.2012

deceleration for Quick Stop than Quick Stop ramp config-

ured for eSM.
Parameter B6LJ/DWFKHG Bit
23
E 7805 1 eSM module: Error during Motor movement during Safe Keep motor from moving while
Safe Operating Stop (SOS) Operating Stop (SOS). Safe Operating Stop is active
(external forces, loads).
Parameter B6LJ/DWFKHG Bit
23

AC servo drive 439

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E 7806 1 eSM module: Safely Limited Delay for reaching Safely Limi- Increase delay for eSM control
Speed (SLS) exceeded in ted Speed (SLS) too low or of Safely Limited Speed (SLS)
machine operating mode eSM deceleration ramp too or decrease eSM deceleration
Setup Mode high. ramp for reaching Safely Limi-
ted Speed (SLS).
Parameter B6LJ/DWFKHG Bit
23
E 780A 2 eSM module: /ESTOP signal EMERGENCY STOP is active. Reset EMERGENCY STOP.
for EMERGENCY STOP trig-
gered
Parameter B6LJ/DWFKHG Bit
23
E 780B 0 eSM module: Not ready for eSM is in state Quick Stop Wait until eSM is no longer in
Fault Reset Active or Fault Reaction Active state Quick Stop Active or
or Fault. Fault Reaction Active or Fault
Parameter B:DUQ/DWFKHG Bit
or reboot the drive.
23
E 780C 0 eSM module: Not ready for eSM is in state Operation Ena- Wait until eSM is no longer in
eSM Disable bled. state Operation Enabled.
Parameter B:DUQ/DWFKHG Bit
23
E 780F 0 eSM module: Parameter can- Parameter cannot be written in Change eSM state to write this
not be written in this operating this eSM state. parameter.
state
Parameter B:DUQ/DWFKHG Bit
23
E 7810 0 eSM module: Incorrect pass-The password that was sent Send the stored password.
word by the configuration tool is not
identical to the password
Parameter B:DUQ/DWFKHG Bit
stored in the device.
23
E 7811 0 eSM module: Timeout during Connection problems or EMC. Check wiring (shield).
parameter download (default
values loaded)
Parameter B:DUQ/DWFKHG Bit
23
E 7813 0 eSM module: Parameter eSM is not ready to be config- Use correct password. Recon-
checksum cannot be written in ured. figure eSM. Contact technical
this operating state Support.
Parameter B:DUQ/DWFKHG Bit
23
E 7814 0 eSM module: Parameter EMC problems. Check wiring (shield).
checksum incorrect (default
values loaded)
Parameter B:DUQ/DWFKHG Bit
23
E 7815 0 eSM module: Warning: Under- Temperature too low.
temperature
0198441113767, V1.06, 01.2012

Parameter B:DUQ/DWFKHG Bit

23
E 7816 0 eSM module: Warning: Over- Temperature too high. Check the ambient conditions.
temperature Verify that the flow of air is suf-
ficient (pollution, objects).
Parameter B:DUQ/DWFKHG Bit
23

440 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E 7819 2 eSM module: Overload out- Short circuit or overload. Check wiring and connected
puts channel A devices.
Parameter B6LJ/DWFKHG Bit
23
E 781D 2 eSM module: ESMSTART: Pulse duration longer than 4 Pulse duration must be less
Maximum permissible pulse seconds. than 4 seconds.
duration exceeded
Parameter B6LJ/DWFKHG Bit
23
E 7826 0 eSM module: Parameter out- Parameter outside of permissi- Check the parameter value.
side of permissible value ble value range.
range
Parameter B:DUQ/DWFKHG Bit
23
E 7827 2 eSM module: Parameter Saved parameter values are Reconfigure the eSM. Contact
checksum error invalid. Technical Support.
Parameter B6LJ/DWFKHG Bit
23
E 7829 4 eSM module: Input states Wire break or connected devi- Check wiring and connected
channel A and channel B are ces are inoperable. devices.
not identical
Parameter B6LJ/DWFKHG Bit
23
E 782A 2 eSM module: Output states Short circuit to 24V DC. Sys- Check wiring and connected
channel A and channel B are tem error. devices. Check connection of
not identical STO_A and STO_B. Contact
Technical Support.
Parameter B6LJ/DWFKHG Bit
23
E 782B 3 eSM module: System error: CPU_A and CPU_B have dif-
Position evaluation error (val- ferent position values. Possi-
ues not identical) ble encoder problem.
Parameter B6LJ/DWFKHG Bit
23
E 782C 3 eSM module: System error: CPU_A and CPU_B have dif-
Velocity evaluation error (val- ferent velocity values. Possible
ues not identical) encoder problem.
Parameter B6LJ/DWFKHG Bit
23
E 7833 0 eSM module: System error: EEPROM error.
EEPROM incorrect checksum
(default values loaded)
Parameter B:DUQ/DWFKHG Bit
23
E 7834 0 eSM module: Safety module This safety module has not Reconfigure the safety mod-
replaced (default values loa-
been configured with this ule.
ded) drive. The parameters have
0198441113767, V1.06, 01.2012

been reset to the default val-

Parameter B:DUQ/DWFKHG Bit
ues.
23
E 7835 4 eSM module: Commutation Encoder error or error in inter- Check EMC. Check encoder
position nal communication with the connection. Contact Technical
drive (for example, EMC). Support.
Parameter B6LJ/DWFKHG Bit
23

AC servo drive 441

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E 7836 4 eSM module: Parameter Parameter of CPU_A is not Retry loading the parameters
checksums not identical identical to parameter of into the eSM module. If the
CPU_B. Problem during load- problem persists, contact
Parameter B6LJ/DWFKHG Bit
ing of parameters into eSM Technical Support.
23 module.
E 7838 1 eSM module: Safely Limited Drive velocity greater than Reduce velocity of the drive or
Speed (SLS) exceeded in configured eSM speed limit. check eSM speed limit for
machine operating mode Auto- machine operating mode Auto-
matic Mode matic Mode.
Parameter B6LJ/DWFKHG Bit
23
E 7839 2 eSM module: Input ESM- ESMSTART is configured for Check parameter configuration
START low instead of high automatic start and must be of ESMSTART. Check wiring
(automatic start) high at start. of ESMSTART.
Parameter B6LJ/DWFKHG Bit
23
E 783A 2 eSM module: Input ESM- ESMSTART is configured for Check parameter configuration
START high instead of low manual start and must be low of ESMSTART. Check wiring
(manual start) at start. of ESMSTART.
Parameter B6LJ/DWFKHG Bit
23
E 783B 2 eSM module: Guard door The acknowledgement signal The acknowledgement signal
acknowledgment: The is available for more than 6 must be available for less than
acknowledgement signal is seconds. 6 seconds.
available for too long a time.
Parameter B6LJ/DWFKHG Bit
23
E 783C 4 eSM module: System error:
State of eSM state machines
not identical
Parameter B6LJ/DWFKHG Bit
23
E 783F 2 eSM module: Output AUX- Cross fault detection detected Check wiring and connected
OUT1 (cross fault to another a cross fault to another output. devices.
output)
Parameter B6LJ/DWFKHG Bit
23
E 7840 2 eSM module: Output /INTER- Cross fault detection detected Check wiring and connected
LOCK_OUT (cross fault to a cross fault to another output. devices.
another output)
Parameter B6LJ/DWFKHG Bit
23
E 7841 2 eSM module: Output Cross fault detection detected Check wiring and connected
RELAY_OUT_A (cross fault to a cross fault to another output. devices.
another output)
Parameter B6LJ/DWFKHG Bit
23
0198441113767, V1.06, 01.2012

E 7842 2 eSM module: Output Cross fault detection detected Check wiring and connected
CCM24V_OUT_A (cross fault a cross fault to another output. devices.
to another output)
Parameter B6LJ/DWFKHG Bit
23

442 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E 7843 2 eSM module: Output AUX- Cross fault detection detected Check wiring and connected
OUT1 (cross fault to 24V) a cross fault to 24V. devices.
Parameter B6LJ/DWFKHG Bit
23
E 7844 2 eSM module: Output /INTER- Cross fault detection detected Check wiring and connected
LOCK_OUT (cross fault to a cross fault to 24V. devices.
24V)
Parameter B6LJ/DWFKHG Bit
23
E 7845 2 eSM module: Output Cross fault detection detected Check wiring and connected
RELAY_OUT_A (cross fault to a cross fault to 24V. devices.
24V)
Parameter B6LJ/DWFKHG Bit
23
E 7846 2 eSM module: Output Cross fault detection detected
CCM24V_OUT_A (cross fault a cross fault to 24V.
to 24V)
Parameter B6LJ/DWFKHG Bit
23
E 7848 2 eSM module: System error:
Input ESMSTART_A
Parameter B6LJ/DWFKHG Bit
23
E 7849 2 eSM module: System error:
Input SETUPENABLE_A
Parameter B6LJ/DWFKHG Bit
23
E 784A 2 eSM module: System error:
Input SETUPMODE_A
Parameter B6LJ/DWFKHG Bit
23
E 784B 2 eSM module: System error:
Input GUARD_A
Parameter B6LJ/DWFKHG Bit
23
E 784C 2 eSM module: System error:
Input GUARD_ACK
Parameter B6LJ/DWFKHG Bit
23
E 784D 2 eSM module: System error:
Input /INTERLOCK_IN_A
Parameter B6LJ/DWFKHG Bit
23
E 784E 2 eSM module: System error:
0198441113767, V1.06, 01.2012

Input /ESTOP_A
Parameter B6LJ/DWFKHG Bit
23
E 7850 2 eSM module: Overload out- Short circuit or overload. Check wiring and connected
puts channel B devices.
Parameter B6LJ/DWFKHG Bit
23

AC servo drive 443

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E 7854 2 eSM module: No motor move- There has not been a mini- There should be a minimum
ment for 36 hours mum motor movement for the motor movement at least once
last 36 hours. every 36 hours.
Parameter B6LJ/DWFKHG Bit
23
E 7857 2 eSM module: Parameter Module is not configured. Download a configuration.
dec_Qstop (minimum deceler-
ation) is set to 0
Parameter B6LJ/DWFKHG Bit
23
E 7858 2 eSM module: Output AUX- Cross fault detection detected Check wiring and connected
OUT2 (cross fault to another a cross fault to another output. devices.
output)
Parameter B6LJ/DWFKHG Bit
23
E 7859 2 eSM module: Output /INTER- Cross fault detection detected Check wiring and connected
LOCK_OUT (cross fault to a cross fault to another output. devices.
another output)
Parameter B6LJ/DWFKHG Bit
23
E 785A 2 eSM module: Output Cross fault detection detected Check wiring and connected
RELAY_OUT_B (cross fault to a cross fault to another output. devices.
another output)
Parameter B6LJ/DWFKHG Bit
23
E 785B 2 eSM module: Output Cross fault detection detected Check wiring and connected
CCM24V_OUT_B (cross fault a cross fault to another output. devices.
to another output)
Parameter B6LJ/DWFKHG Bit
23
E 785C 2 eSM module: Output AUX- Cross fault detection detected Check wiring and connected
OUT2 (cross fault to 24V) a cross fault to 24V. devices.
Parameter B6LJ/DWFKHG Bit
23
E 785D 2 eSM module: Output /INTER- Cross fault detection detected Check wiring and connected
LOCK_OUT (cross fault to a cross fault to 24V. devices.
24V)
Parameter B6LJ/DWFKHG Bit
23
E 785E 2 eSM module: Output Cross fault detection detected Check wiring and connected
RELAY_OUT_B (cross fault to a cross fault to 24V. devices.
24V)
Parameter B6LJ/DWFKHG Bit
23
E 785F 2 eSM module: Output Cross fault detection detected Check wiring and connected
CCM24V_OUT_B (cross fault a cross fault to 24V. devices.
to 24V)
0198441113767, V1.06, 01.2012

Parameter B6LJ/DWFKHG Bit

23
E 7861 2 eSM module: System error:
Input ESMSTART_B
Parameter B6LJ/DWFKHG Bit
23

444 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E 7862 2 eSM module: System error:
Input SETUPENABLE_B
Parameter B6LJ/DWFKHG Bit
23
E 7863 2 eSM module: System error:
Input SETUPMODE_B
Parameter B6LJ/DWFKHG Bit
23
E 7864 2 eSM module: System error:
Input GUARD_B
Parameter B6LJ/DWFKHG Bit
23
E 7865 2 eSM module: System error:
Input GUARD_ACK
Parameter B6LJ/DWFKHG Bit
23
E 7866 2 eSM module: System error:
Input /INTERLOCK_IN_B
Parameter B6LJ/DWFKHG Bit
23
E 7867 2 eSM module: System error:
Input /ESTOP_B
Parameter B6LJ/DWFKHG Bit
23
E 786A 4 eSM module: Undertempera- Temperature of the eSM too Check ambient conditions.
ture low.
Parameter B6LJ/DWFKHG Bit
23
E 786C 2 eSM module: Overvoltage Voltage too high at the Check power supply.
ESM24VDC ESM24VDC.
Parameter B6LJ/DWFKHG Bit
23
E 786D 4 eSM module: Temperature too high. Check the ambient conditions.
Verify that the flow of air is suf-
Parameter B6LJ/DWFKHG Bit
ficient (pollution, objects).
23
E 786E 4 eSM module: System error:
Operating states not identical
Parameter B6LJ/DWFKHG Bit
23
E 7871 3 eSM module: Error during Motor movement during Safe
Safe Operating Stop (SOS) Operating Stop (SOS).
after error
Parameter B6LJ/DWFKHG Bit
23
0198441113767, V1.06, 01.2012

E 7873 1 eSM module: Error during Velocity of drive greater than Check speed limit and delay
deceleration to Safely Limited speed limit configured for eSM time for eSM Safely Limited
Speed (SLS) Safely Limited Speed (SLS). Speed (SLS). Adapt the drive
values for ramp and velocity, if
Parameter B6LJ/DWFKHG Bit
necessary.
23

AC servo drive 445

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E 7874 2 eSM module: Repeated error
during Safe Operating Stop
(SOS)
Parameter B6LJ/DWFKHG Bit
23
E 7875 4 eSM module: Repeated error
during deceleration for Quick
Stop
Parameter B6LJ/DWFKHG Bit
23
E 7876 3 eSM module: /INTER-
LOCK_IN not high (timeout if
t_Relay = 2)
Parameter B6LJ/DWFKHG Bit
23
E 7877 2 eSM module: Input /INTER-
LOCK_IN is high even though
Ignore has been configured
Parameter B6LJ/DWFKHG Bit
23
E 7878 2 eSM module: Speed limit for Speed limit for machine oper- Check the speed limits for
machine operating mode ating mode Setup Mode must machine operating modes
Setup Mode (eSM_v_max- not be greater than speed limit Automatic Mode and Setup
Setup) higher than speed limit for machine operating mode Mode and change them as
for machine operating mode Automatic Mode. required.
Automatic Mode
(eSM_v_maxAuto)
Parameter B6LJ/DWFKHG Bit
23
E 787A 2 eSM module: ESM24VDC Voltage at the ESM24VDC Check power supply.
undervoltage connector to low.
Parameter B6LJ/DWFKHG Bit
23
E 787F 4 eSM module: Encoder signal Encoder error or encoder
error cable error. Signal evaluation
error in drive.
Parameter B6LJ/DWFKHG Bit
23
E 7880 2 eSM module: Unknown serv-
ice
Parameter B6LJ/DWFKHG Bit
23
E 7881 2 eSM module: Parameter does Parameter does not exist. Check the parameter number.
not exist
Parameter B6LJ/DWFKHG Bit
23
E 7886 2 eSM module: No speed limit Direction-dependent SLS is Set a speed limit for direction-
0198441113767, V1.06, 01.2012

for negative direction set for active, but no speed limit dependent SLS greater than 0
direction-dependent SLS greater than 0 min-1 has been min-1 in the parameter
specified in the parameter _eSM_v_maxSetup or in the
Parameter B6LJ/DWFKHG Bit
eSM_v_maxSetup or in parameter eSM_SLSnegDirS
23 parameter eSM_SLSnegDirS. or deactivate direction-
dependent SLS via the param-
eter eSM_FuncSwitches.

446 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E 7887 2 eSM module: Speed limit for Direction-dependent SLS is Set the speed limit for direc-
SLS in negative direction has not active, but a speed limit for tion-dependent SLS in nega-
been specified, but direction- direction-dependent SLS in tive direction in parameter
dependant SLS has not been negative direction has been eSM_SLSnegDirS to 0 min-1
activated specified. or activate direction-depend-
ent SLS via the parameter
Parameter B6LJ/DWFKHG Bit
eSM_FuncSwitches.
23
E 7900 4 Error detecting module in field- Fieldbus module not correctly Replace fieldbus module.
bus slot mounted in the slot. Improve EMC.
Unsupported fieldbus module
Parameter B6LJ/DWFKHG Bit
inserted.
21 Fieldbus module inoperative.
EMC problems.
E 7901 4 Unknown type of fieldbus The type of module detected Use supported type of fieldbus
module detected in fieldbus in fieldbus slot is not suppor- module. Refer to manual or
slot ted by the drive. catalog.
Parameter B6LJ/DWFKHG Bit
21
E 7903 3 Fieldbus module in slot 3 Fieldbus module has been Confirm or cancel HMI dialog
missing removed or fieldbus module is box for fieldbus module
inoperative. replacement.
Parameter B6LJ/DWFKHG Bit
Install a new fieldbus module.
21
E 7904 0 Parameter access error in Fieldbus module parameter
fieldbus module does not exist or cannot be
written.
E 7905 3 Fieldbus module in slot 3 has The fieldbus module has been Confirm the new fieldbus mod-
been changed. replaced by another type of ule via the HMI dialog.
fieldbus module.
Parameter B6LJ/DWFKHG Bit
21
E 7A0B 0 Module IOM1: Overtempera- Device cooling not sufficient. Check fan and ambient tem-
ture (warning) Cooling fan inoperative. perature.
Ambient temperature too high.
Parameter B:DUQ/DWFKHG Bit
23
E 7A0C 2 Module IOM1: Overtempera- Device cooling not sufficient. Check fan and ambient tem-
ture Cooling fan inoperative. perature.
Ambient temperature too high.
Parameter B6LJ/DWFKHG Bit
23
E 7A0D 2 Module IOM1: Module not The module IOM1 was not Plug in the module IOM1.
available detected when the operating
mode Profile Velocity or Profile
Parameter B6LJ/DWFKHG Bit
Torque with reference value
23 via analog input was activated.
The module IOM1 has been
removed when the de device
was off.
E 7A0E 4 Module IOM1: Inoperative Module IOM1 inoperative.
Hardware interface to the
Parameter B6LJ/DWFKHG Bit
0198441113767, V1.06, 01.2012

module IOM1 inoperative.

23
E 7A0F 2 Module IOM1: Inoperative Module IOM1 inoperative.
Hardware interface to the
Parameter B6LJ/DWFKHG Bit
module IOM1 inoperative.
23

AC servo drive 447

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E 7A10 4 Module IOM1: Inoperative Module IOM1 inoperative.
Hardware interface to the
Parameter B6LJ/DWFKHG Bit
module IOM1 inoperative.
23
E 7A11 4 Module IOM1: Inoperative Module IOM1 inoperative.
Hardware interface to the
Parameter B6LJ/DWFKHG Bit
module IOM1 inoperative.
23
E 7A12 2 Module IOM1: Module IOM1 Velocity or torque limitation via Plug in the module IOM1 or
required for velocity or torque analog input has been activa- deactivate the velocity or tor-
limitation via analog input ted, but the module IOM1 has que limitation setting via the
not been plugged in. analog input.
Parameter B6LJ/DWFKHG Bit
23
E 7A13 par. Module IOM1: Overload or Overload or shot circuit at one Check wiring and connected
short circuit at analog output of the analog outputs. load.
Parameter B6LJ/DWFKHG Bit
23
E 8120 0 CANopen: CAN Controller in Too many error frames have Check CAN bus installation.
Error Passive been detected.
Parameter B:DUQ/DWFKHG Bit
21
E 8130 2 CANopen: Heartbeat or Life The bus cycle time of the Check the CANopen configu-
Guard error CANopen master is higher ration, increase the heartbeat
than the programmed heart- or node guard time.
Parameter B6LJ/DWFKHG Bit
beat or node guard time.
21
E 8131 0 CANopen: Heartbeat or Life
Guard error
Parameter B:DUQ/DWFKHG Bit
21
E 8140 0 CANopen: CAN controller was
in 'bus-off', communication is
possible again
Parameter B:DUQ/DWFKHG Bit
21
E 8141 2 CANopen: CAN controller is in Too many error frames have Check CAN bus installation.
'bus-off' been detected, CAN devices
with different baud rates.
Parameter B6LJ/DWFKHG Bit
21
E 8142 0 CANopen: CAN controller is in Too many error frames have Check CAN bus installation.
'bus-off' been detected, CAN devices
with different baud rates.
Parameter B:DUQ/DWFKHG Bit
21
E 8281 0 CANopen: RxPDO1 could not Error while processing Check RxPDO1 content (appli-
be processed Receive PDO1: PDO1 con- cation).
tains invalid value.
Parameter B:DUQ/DWFKHG Bit
21
0198441113767, V1.06, 01.2012

E 8282 0 CANopen: RxPDO2 could not Error while processing Check RxPDO2 content (appli-
be processed Receive PDO2: PDO2 con- cation).
tains invalid value.
Parameter B:DUQ/DWFKHG Bit
21

448 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E 8283 0 CANopen: RxPDO3 could not Error while processing Check RxPDO3 content (appli-
be processed Receive PDO3: PDO3 con- cation).
tains invalid value.
Parameter B:DUQ/DWFKHG Bit
21
E 8284 0 CANopen: RxPDO4 could not Error while processing Check RxPDO4 content (appli-
be processed Receive PDO4: PDO4 con- cation)
tains invalid value.
Parameter B:DUQ/DWFKHG Bit
21
E 8291 0 CANopen: TxPdo could not be
processed
Parameter B:DUQ/DWFKHG Bit
21
E 8292 0 CANopen: TxPdo could not be
processed
Parameter B:DUQ/DWFKHG Bit
21
E 8293 0 CANopen: TxPdo could not be
processed
Parameter B:DUQ/DWFKHG Bit
21
E 8294 0 CANopen: TxPdo could not be
processed
Parameter B:DUQ/DWFKHG Bit
21
E A060 2 Calculated velocity too high for Gear ratio or reference veloc- Reduce the gear ratio or refer-
operating mode Electronic ity value too high ence velocity.
Gear
Parameter B6LJ/DWFKHG Bit
4
E A061 2 Position change in reference Position reference change is Reduce the resolution of the
value for operating mode Elec- too high. master.
tronic Gear too high Error at signal input for refer- Check signal input for refer-
ence value. ence signal.
Parameter B6LJ/DWFKHG Bit
4
E A067 1 Invalid value in data set (addi- Value not possible in data set. See also parameter
tional info = data set number _MSM_error_num and
(low byte) and entry (high _MSM_error_entry for addi-
byte)) tional information.
Parameter B6LJ/DWFKHG Bit
4
E A06B 2 Position deviation in operating The position deviation has Check the velocity of the
mode Electronic Gear too high become excessively high due external reference values and
to a velocity limitation or the the velocity limitation. Check
Parameter B6LJ/DWFKHG Bit
release of direction. the release of direction.
4
0198441113767, V1.06, 01.2012

E A300 - Braking procedure after HALT HALT was removed too soon. Wait for complete stop before
request still active New command was sent removing HALT signal.
before motor standstill was Wait until motor has come to a
reached after a HALT request. complete standstill.
E A301 - Drive in operating state Quick Error with error class 1 occur-
Stop Active red.
Drive stopped with Quick Stop.

AC servo drive 449

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E A302 1 Stop by positive limit switch The positive limit switch was Check application.
activated because movement Check limit switch function and
Parameter B6LJ/DWFKHG Bit
range was exceeded, misoper- connection.
1 ation of limit switch or signal
disturbance.
E A303 1 Stop by negative limit switch The negative limit switch was Check application.
activated because movement Check limit switch function and
Parameter B6LJ/DWFKHG Bit
range was exceeded, misoper- connection.
1 ation of limit switch or signal
disturbance.
E A305 - Power stage cannot be ena- Fieldbus: An attempt was Refer to the state diagram.
bled in the current operating made to enable the power
state stage in the operating state
Not Ready To Switch On.
E A306 1 Stop by user-initiated software Drive is in operating state Clear break condition with
stop Quick Stop Active due to a command Fault Reset.
software stop request. The
Parameter B6LJ/DWFKHG Bit
activation of a new operating
3 mode is not possible, the error
code is sent as the response
to the activation command.
E A307 - Interruption by internal soft- In the operating mode Homing Clear break condition with
ware stop and Jog, the movement is command Fault Reset.
internally interrupted by an
internal software stop. The
activation of a new operating
mode is not possible, the error
code is sent as the response
to the activation command.
E A308 - Drive is in operating state Error with error class 2 or Check error code (HMI or
Fault or Fault Reaction Active higher occurred. commissioning software),
remove error condition and
clear error with command
Fault Reset.
E A309 - Drive not in operating state A command was sent that Set drive to operating state
Operation Enabled requires the drive to be in the Operation Enabled and repeat
operating state Operation Ena- the command.
bled was sent (for example, a
command to change the oper-
ating mode).
E A310 - Power stage not enabled Command cannot be used Set drive to an operating state
because the power stage is in which the power stage is
not enabled (operating state enabled, refer to the state dia-
Operation Enabled or Quick gram.
Stop Active).
E A311 - Operating mode change active A start request for an operat- Wait until the operating mode
ing mode has been received change has terminated before
while a change of the operat- triggering a start request for
ing mode was active. another operating mode.
E A313 - Position overtraveled, refer- The movement range limits Define a new reference point
ence point is therefore no lon- were exceeded which resulted by means of the operating
0198441113767, V1.06, 01.2012

ger defined (ref_ok=0) in a loss of the reference point. mode Homing.

An absolute movement cannot
be made before a new refer-
ence point is defined.
E A314 - No reference point Command needs a defined Define a new reference point
reference point (ref_ok=1). by means of the operating
mode Homing.

450 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E A315 - Homing active Command cannot be used Wait until reference movement
while the operating mode is finished.
Homing is active.
E A317 - Motor is not at a standstill Command sent which is not Wait until the motor has come
allowed when the motor is not to a standstill (x_end = 1).
at a standstill.
For example:
- Change of software limit
switches
- Change of handling of moni-
toring signals
- Setting of reference point
- Teach in of data set
E A318 - Operating mode active Activation of a new operating Wait until the command in the
(x_end=0) mode is not possible while the operating mode has finished
current operating mode is still (x_end=1)
active. or terminate current operating
mode with HALT command.
E A319 1 Manual tuning/Autotuning: The movement exceeds the Check permissible movement
Movement out of permissible parameterized maximum per- range value and time interval.
range missible movement range.
Parameter B6LJ/DWFKHG Bit
2
E A31A - Manual tuning/Autotuning: Amplitude plus offset for tun- Choose lower amplitude and
Amplitude/offset too high ing exceed internal velocity or offset values.
current limitation.
E A31B - HALT requested Command not allowed while a Clear HALT request and
HALT is requested. repeat command.
E A31C - Invalid position setting with Value for negative (positive) Set correct position values.
software limit switch software limit switch is greater
(less) than value for positive
(negative) software limit
switch.
E A31D - Velocity range exceeded The velocity was set to a value If the value of parameter
(parameter CTRL_v_max, greater than the maximum M_n_max is greater than the
M_n_max) permissible velocity in param- value of parameter
eter CTRL_v_max or CTRL_v_max, increase the
M_n_max, whichever is lower. value of parameter
CTRL_v_max or reduce the
velocity value.
E A31E 1 Stop by positive software limit Not possible to execute com- Return to the permissible
switch mand because positive soft- range.
ware limit switch was overtrav-
Parameter B6LJ/DWFKHG Bit
eled.
2
E A31F 1 Stop by negative software limit Not possible to execute com- Return to the permissible
switch mand because negative soft- range.
ware limit switch was overtrav-
Parameter B6LJ/DWFKHG Bit
eled.
2
0198441113767, V1.06, 01.2012

E A320 par. Following error External load or acceleration Reduce external load or accel-
are too high. eration.
Parameter B6LJ/DWFKHG Bit
Use a differently rated drive, if
8 necessary.
Error response can be adjus-
ted via parameter Error-
Resp_p_dif.

AC servo drive 451

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E A324 1 Error during homing (addi- Homing movement was stop- Possible sub error codes:
tional info = detailed error ped by an error, the detailed E A325, E A326, E A327, E
number) reason is indicated by the A328 or E A329.
additional info in the error buf-
Parameter B6LJ/DWFKHG Bit
fer.
4
E A325 1 Limit switch to be approached Homing to positive limit switch Enable limit switch via 'IOsi-
not enabled or negative limit switch is disa- gLimP' or 'IOsigLimN'.
bled.
Parameter B6LJ/DWFKHG Bit
4
E A326 1 Reference switch not found Reference switch inoperative Check the function and wiring
between positive limit switch or not correctly connected. of the reference switch.
and negative limit switch
Parameter B6LJ/DWFKHG Bit
4
E A329 1 More than one signal positive Reference switch or limit Check the wiring and 24VDC
limit switch/negative limit switch not connected correctly supply voltage.
switch/reference switch signal or supply voltage for switches
active too low.
Parameter B6LJ/DWFKHG Bit
4
E A32A 1 Positive limit switch triggered Start reference movement with Check correct connection and
with negative direction of negative direction (for example function of limit switch.
movement reference movement to nega- Activate a jog movement with
tive limit switch) and activate negative movement (target
Parameter B6LJ/DWFKHG Bit
the positive limit switch (switch limit switch must be connected
4 in opposite direction of move- to the negative limit switch).
ment).
E A32B 1 Negative limit switch triggered Start reference movement with Check correct connection and
with positive direction of move- positive direction (for example function of limit switch.
ment reference movement to posi- Activate a jog movement with
tive limit switch) and activate positive movement (target limit
Parameter B6LJ/DWFKHG Bit
the negative limit switch switch must be connected to
4 (switch in opposite direction of the positive limit switch).
movement).
E A32C 1 Reference switch error (switch Switch signal disturbance. Check supply voltage, cabling
signal briefly enabled or switch Motor subjected to vibration or and function of switch.
overtraveled) shock when stopped after acti- Check motor reaction after
vation of the switch signal. stopping and optimize control-
Parameter B6LJ/DWFKHG Bit
ler settings.
4
E A32D 1 Positive limit switch error Switch signal disturbance. Check supply voltage, cabling
(switch signal briefly enabled Motor subjected to vibration or and function of switch.
or switch overtraveled) shock when stopped after acti- Check motor reaction after
vation of the switch signal. stopping and optimize control-
Parameter B6LJ/DWFKHG Bit
ler settings.
4
E A32E 1 Negative limit switch error Switch signal disturbance. Check supply voltage, cabling
(switch signal briefly enabled Motor subjected to vibration or and function of switch.
or switch overtraveled) shock when stopped after acti- Check motor reaction after
vation of the switch signal. stopping and optimize control-
0198441113767, V1.06, 01.2012

Parameter B6LJ/DWFKHG Bit

ler settings.
4
E A32F 1 Index pulse not found Index pulse signal not connec- Check index pulse signal and
ted or not working properly. connection.
Parameter B6LJ/DWFKHG Bit
4

452 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E A330 0 Reference movement to index The position difference Increase the distance between
pulse cannot be reproduced. between the index pulse and the index pulse and the
Index pulse is too close to the the switching point is insuffi- switching point. If possible, the
switch cient. distance between the index
pulse and the switching point
Parameter B:DUQ/DWFKHG Bit
should be a half motor revolu-
4 tion.
E A332 1 Jog error (additional info = Jog movement was stopped For additional info, check the
detailed error number) by error. detailed error number in the
error buffer.
Parameter B6LJ/DWFKHG Bit
4
E A334 2 Timeout Standstill Window Position deviation after move- Check load.
monitoring ment greater than standstill Check settings for standstill
window. This may have been window (parameter
caused by an external load. MON_p_win, MON_p_win-
Time and MON_p_winTout).
Optimize controller settings.
E A337 0 Operating mode cannot be Continuation of interrupted Restart the operating mode.
continued movement in operating mode
Profile Position is not possible
Parameter B:DUQ/DWFKHG Bit
because another operating
4 mode had been active in the
meantime.
In the operating mode Motion
Sequence, continuation is not
possible if a motion blend was
interrupted.
E A338 0 Operating mode unavailable The selected operating mode
is not available.
Parameter B:DUQ/DWFKHG Bit
4
E A33A 0 Reference point is not defined No reference point defined by Use operating mode Homing
(ref_ok=0) means of operating mode to define a reference point.
Homing. Use a motor with an absolute
Parameter B:DUQ/DWFKHG Bit
Reference position lost encoder.
4 because the movement range
has been left.
Motor does not have an abso-
lute encoder.
E A33C 0 Activation of a function which
Function not available in cur-
rent operating mode is not available in the current
operating mode.
Parameter B:DUQ/DWFKHG Bit
Example: Start of backlash
4 compensation while autotun-
ing/manual tuning is active.
E A33D 0 Motion blend is already active Change of motion blend during Wait for the motion blend to
the current motion blend (end complete before setting the
Parameter B:DUQ/DWFKHG Bit
position of motion blend not next position.
4 yet reached)
E A33E 0 No movement activated Activation of a motion blend Start a movement before the
without movement. motion blend is activated.
Parameter B:DUQ/DWFKHG Bit
0198441113767, V1.06, 01.2012

4
E A33F 0 Position of motion blend The position of the motion Check the position of the
movement not in the range of blend is outside of the current motion blend and the current
the active movement movement range. movement range.
Parameter B:DUQ/DWFKHG Bit
4

AC servo drive 453

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E A340 1 Error in operating mode The operating mode Motion Verify the error by checking
Motion Sequence (additional Sequence was stopped by an the additional error informa-
info = detailed error number) error. Check the error memory tion.
for details on the error.
Parameter B6LJ/DWFKHG Bit
4
E A341 0 Position of motion blend has The current movement has
already been passed passed beyond the position of
the motion blend.
Parameter B:DUQ/DWFKHG Bit
4
E A342 1 Target velocity was not The position of the motion Reduce the ramp velocity so
reached at motion blend posi- blend was overtraveled, the that the target velocity is
tion. target velocity was not reached at the position of the
reached. motion blend.
Parameter B6LJ/DWFKHG Bit
4
E A344 3 Maximum position deviation Incorrect or damaged encoder Check encoder connection.
between motor encoder and cable. Check parameterization of
machine encoder exceeded Machine encoder not connec- machine encoder.
ted or not supplied correctly.
Parameter B6LJ/DWFKHG Bit
Different counting directions of
8 motor encoder and machine
encoder.
Wrong setting of resolution
factors (numerator or denomi-
nator) of machine encoder.
E A347 0 Threshold for position devia- External load or acceleration Reduce external load or accel-
tion warning reached are too high. eration.
Threshold can be adjusted via
Parameter B:DUQ/DWFKHG Bit
the parameter
8 MON_p_dif_warn.
E A34D - The function is not possible The function cannot be execu- Deactivate Modulo to use the
when Modulo is active. ted when Modulo is active. function.
E A34E - Target value for absolute If parameter 'MOD_Absolute' Set a correct target value for
movement not possible with is set to: absolute movement.
defined modulo range and Shortest Distance: Target
modulo handling. value is not in defined modulo
range.
Positive Direction: Target
value is less than parameter
'MOD_Min'.
Negative Direction: Target
value is greater than parame-
ter 'MOD_Max'.
E A34F - Target position outside of The current setting of parame- Change the parameter
modulo range. Corresponding ter 'MOD_AbsMultiRng' only 'MOD_AbsMultiRng' to allow
movement within range per- allows for a movement within for movements beyond the
formed instead. the modulo range. modulo range.
E A350 1 Change for jerk filter input Operating mode Electronic Deactivate jerk filter process-
position too great Gear with processing method ing for Electronic Gear or use
'Position synchronization with processing method 'Position
Parameter B6LJ/DWFKHG Bit
0198441113767, V1.06, 01.2012

compensation movement' has synchronization without com-

4 been activated which resulted pensation movement'.
in a position change greater
than 0.25 revolutions.

454 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E A351 1 Function cannot be executed The positions scaling factor is Use a different position scaling
with the current position scal- set to a value less than 1rev/ factor or deactivate the selec-
ing factor 131072usr_p, which is less ted function.
than the internal resolution.
Parameter B6LJ/DWFKHG Bit
In the operating mode Cyclic
4 Synchronous Position, the res-
olution is not set to 1rev/
131072usr_p.
E A355 1 Error during relative move- Movement was stopped by Check the error memory or the
ment after capture (additional error. parameter _LastError_Qual for
info = detailed error number) additional information.
Parameter B6LJ/DWFKHG Bit
4
E A356 0 Function Relative Movement Assign the function Relative
After Capture not assigned to Movement After Capture to a
a digital input. digital input.
E A357 - Braking procedure still active Command is not allowed when Wait until motor has come to a
a braking procedure is active. complete standstill.
E A358 1 Target position overtraveled Stopping distance too small or Reduce the velocity.
with function Relative Move- velocity too high at the point in
ment After Capture time of the capture event.
Parameter B6LJ/DWFKHG Bit
4
E A359 0 Request cannot be processed
since the relative movement
after capture is still active
E A35A 1 Selected data set cannot be The data set with the selected Check the number of available
started number is not available. data sets.
Parameter B6LJ/DWFKHG Bit
4
E B100 0 RS485/Modbus: Unknown Unsupported Modbus service Check application on the Mod-
service was received. bus master.
Parameter B:DUQ/DWFKHG Bit
5
E B101 1 Incorrect I/O data configura- The I/O data configuration or Check the configuration of the
tion (additional info=Modbus the Modbus I/O scanning con- I/O data.
register address) figuration contains an invalid
parameter.
Parameter B6LJ/DWFKHG Bit
21
E B102 1 Fieldbus module: General
error
Parameter B6LJ/DWFKHG Bit
21
E B103 2 Fieldbus module: Controlling
communication channel has
been closed
0198441113767, V1.06, 01.2012

Parameter B6LJ/DWFKHG Bit

21
E B104 2 Fieldbus module: Internal
communication error
Parameter B6LJ/DWFKHG Bit
21

AC servo drive 455

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E B105 2 Fieldbus module: I/O data
timeout
Parameter B6LJ/DWFKHG Bit
21
E B106 2 Fieldbus module: I/O data
mapping error
Parameter B6LJ/DWFKHG Bit
21
E B107 4 Fieldbus module: EEPROM
error in module
Parameter B6LJ/DWFKHG Bit
21
E B120 2 Cyclic communication: Incor- The drive does not support the Change the cycle time in the
rect cycle time configured cycle time or the master controller to a cycle
difference between the meas- time supported by the drive or
Parameter B6LJ/DWFKHG Bit
ured cycle time and the config- check synchronization require-
21 ured cycle time is too great. ments.
E B121 2 Cyclic communication: Syn- Two cycles have passed with- Analyze the communication.
chronization signal missing out a synchronization signal
having been received.
Parameter B6LJ/DWFKHG Bit
21
E B122 2 Cyclic communication: Incor- One signal was missing and Analyze the communication or
rect synchronization expected second signal was increase the cycle time.
received at an incorrect point
Parameter B6LJ/DWFKHG Bit
in time. The master controller
21 may be unable to provide the
required synchronization sig-
nals at the current cycle time,
for example, due to insufficient
computing power.
E B123 2 Cyclic communication: The The cycle time tolerance may Enter a correct value.
selected cycle time tolerance not exceed one quarter of the
is too high. set cycle time.
Parameter B6LJ/DWFKHG Bit
21
E B124 0 Cyclic Communication: Drive Operating mode has been After having started the syn-
is not synchronous with mas- activated but drive is not chronization mechanism, wait
ter cycle. synchronized to external syn- for 120 cycles before activat-
chronization signal. ing the operating mode.
Parameter B:DUQ/DWFKHG Bit
21
E B200 0 RS485/Modbus: Protocol error Logical protocol error: Wrong Check application on the Mod-
length or unsupported sub- bus master.
Parameter B:DUQ/DWFKHG Bit
function.
5
E B201 2 RS485/Modbus: Connection Connection monitoring has Check all connections and
monitoring error detected an interruption of the cables used for data
connection. exchange. Verify that the
Parameter B6LJ/DWFKHG Bit
device is on.
0198441113767, V1.06, 01.2012

5
E B202 0 RS485/Modbus: Connection Connection monitoring has Check all connections and
monitoring warning detected an interruption of the cables used for data
connection. exchange. Verify that the
Parameter B:DUQ/DWFKHG Bit
device is on.
5

456 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E B312 2 Profibus: Clear command with Clear command sent by mas- Check application.
error response ter, bus error.
Parameter B6LJ/DWFKHG Bit
21
E B314 2 Profibus: Watchdog error with The bus cycle time of the Pro- Increase watchdog time in the
error response fibus master is greater than Profibus master.
the programmed watchdog
Parameter B6LJ/DWFKHG Bit
time.
21
E B316 2 Profibus: Communication error System or bus error, EMC. Check Profibus connection,
with error response shielding.
Parameter B6LJ/DWFKHG Bit
21
E B400 2 CANopen: NMT reset with NMT Reset command is Disable the power stage
power stage enabled received while drive is in oper- before sending a NMT reset
ating state Operation Enabled. command.
Parameter B6LJ/DWFKHG Bit
21
E B401 2 CANopen: NMT stop with NMT Stop command is Disable the power stage
power stage enabled received while drive is in oper- before sending a NMT Stop
ating state Operation Enabled. command.
Parameter B6LJ/DWFKHG Bit
21
E B402 0 CAN PLL active An attempt has been made to Deactivate the synchronization
start the synchronization mechanism.
Parameter B:DUQ/DWFKHG Bit
mechanism even though the
21 synchronization mechanism
was already active.
E B403 2 Excessive Sync period devia- The period time of the SYNC The SYNC signals of the
tion from ideal value signals is not stable. The devi- motion controller must be
ation is more than 100usec. more accurate.
Parameter B6LJ/DWFKHG Bit
21
E B404 2 Sync signal error SYNC signal missed more Check CAN connection, check
than twice. motion controller.
Parameter B6LJ/DWFKHG Bit
21
E B405 2 Drive could not be adapted to The jitter of the SYNC object is Check the timing requirements
master cycle too great or the motion bus regarding interpolation time
requirements are not consid- period and number of devices.
Parameter B6LJ/DWFKHG Bit
ered.
21
E B406 0 Baud rate is not supported. The configured baud rate is Choose one of the following
not supported. baud rates: 250kB, 500kB,
Parameter B:DUQ/DWFKHG Bit
1000kB.
21
E B407 0 The 'Cyclic Synchronous
Drive is not synchronous with Check motion controller. To be
master cycle Mode' cannot be activated as synchronized, the motion con-
long as the drive is not troller must cyclically send
Parameter B:DUQ/DWFKHG Bit
synchronized. SYNC signals.
21
E B500 0 DeviceNet: IO data could not Error while processing I/O Check output data content
0198441113767, V1.06, 01.2012

be processed data: Output data contains (application).

invalid value.
Parameter B:DUQ/DWFKHG Bit
21
E B501 2 DeviceNet: Duplicate MAC ID A device with the same MAC Use another MAC ID for this
ID is found at the DeviceNet device or for the other device.
Parameter B6LJ/DWFKHG Bit
bus.
21

AC servo drive 457

10 Diagnostics and troubleshooting LXM32M

Error num- Error Description Cause Correctives

ber class
E B505 2 DeviceNet: CAN-Controller in Too many error frames have Check CAN bus installation.
Busoff been detected, CAN devices
with different baudrates.
Parameter B6LJ/DWFKHG Bit
21
E B507 2 DeviceNet: Reset request, Master sent DeviceNet reset Reset the device only while
change of baudrate or MAC-ID request while the power stage the power stage is disabled.
was enabled.
Parameter B6LJ/DWFKHG Bit
21
E B508 2 DeviceNet: Power supply disa- DeviceNet bus power supply Disable the power stage
bled was switched off while the before switching off the Devi-
power stage was enabled. ceNet master.
Parameter B6LJ/DWFKHG Bit
21
E B509 2 DeviceNet: Timeout explicit
connection
Parameter B6LJ/DWFKHG Bit
21
E B50A 2 DeviceNet: Timeout I/O con-
nection
Parameter B6LJ/DWFKHG Bit
21
E B50B 2 DeviceNet: Explicit connection An explicit connection was ter- If you use explicit connections
terminated while operating minated while no I/O channel only, disable the power stage
state was Operation Enabled was open and the power stage before terminating the connec-
was enabled. tion.
Parameter B6LJ/DWFKHG Bit
21
E B50C 2 DeviceNet: I/O connection ter- An I/O connection was termi- Disable the power stage
minated while operating state nated while the power stage before terminating the I/O con-
was Operation Enabled was enabled. nection.
Parameter B6LJ/DWFKHG Bit
21
E B600 2 Ethernet: Network overload
Parameter B6LJ/DWFKHG Bit
21
E B601 2 Ethernet: Loss of Ethernet car-
rier
Parameter B6LJ/DWFKHG Bit
21
E B602 2 Ethernet: Duplicate IP address
Parameter B6LJ/DWFKHG Bit
21
E B603 2 Ethernet: No valid IP address
Parameter B6LJ/DWFKHG Bit
21
0198441113767, V1.06, 01.2012

E B604 0 Ethernet: DHCP/BOOTP IP assignment via DHCP/ Set up a properly working

BOOTP unsuccessfull. Effort DHCP or BOOTP server or
Parameter B:DUQ/DWFKHG Bit
was given up after 2 minutes. assign the IP address man-
21 ually.
E B605 2 Ethernet FDR: Unconfigured
error
Parameter B6LJ/DWFKHG Bit
21

458 AC servo drive

 LXM32M 10 Diagnostics and troubleshooting

Error num- Error Description Cause Correctives

ber class
E B606 2 Ethernet FDR: Irrecoverable
error
Parameter B6LJ/DWFKHG Bit
21
E B607 2 Ethernet: I/O data idle PLC has been stopped, but Disable power stage of con-
I/O data keeps being transmit- nected drives before stopping
Parameter B6LJ/DWFKHG Bit
ted. the PLC.
21
E B610 2 EtherCAT: Fieldbus watchdog EtherCAT frames are lost, for Verify correct cabling and
error (additional info = detailed example, due to cable errors shielding. Check diagnostics
error number) or master errors. info of EtherCAT master.
Parameter B6LJ/DWFKHG Bit
21
E B611 2 EtherCAT: Invalid I/O data Incorrect input data or output Check for correct PDO config-
(additional info = detailed error data (such as object length, uration (length, objects, etc.).
number) object type)
Parameter B6LJ/DWFKHG Bit
21
E B612 2 EtherCAT: Link lost at input EtherCAT cable error. Link to Check link LEDs. Check
and output port connected devices lost. cables and verify that the devi-
ces connected to input port
Parameter B6LJ/DWFKHG Bit
and output port operate. Use
21 EtherCAT master diagnostics
for further troubleshooting.
E B700 0 Drive Profile Lexium: On acti- dmControl, refA or refB have dmControl, refA or refB must
vation of the profile, no not been mapped. be mapped.
dmControl, refA or refB has
been mapped.
E B702 1 Information loss too high due Due to the configured velocity Change the velocity scaling.
to velocity scaling. scaling, the information loss of
the shift factor is too high.
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AC servo drive 459