QM-01 Scope

Issued by: Quality Assurance Effective Date: 6/6/2011 Rev. A Pg. 1 of 3

Approved: 6/6/2011 5:48 PM - Alan Halko, Quality Manager

1.1 QUALITY POLICY

QUALITY POLICY

<Company Name> is committed to meeting customer

requirements and enhancing customer satisfaction
through continual improvement of its products,
services and the quality management system.

This policy is too general, and it should not be considered as an example of a proper policy.
It is included here only to illustrate how the policy could be presented in the manual.

1.2 INTRODUCTION
This section includes an introduction, a definition of operations and products to which the
quality system applies, and statement of any exclusions of ISO 13485 requirements (per
Clause 1.2 of the standard).
1.2.1 <Company Name> developed and implemented a quality management system to demonstrate
its ability to consistently provide product that meets customer and regulatory requirements,
and to address customer satisfaction through the effective application of the system,
including continual improvement and the prevention of nonconformity.
The introductory paragraph is taken from ISO 9001:2000 Section 1.1. If you don't need to
comply with ISO 9001 and only with ISO 13485, delete the second part of the sentence that
refers to customer satisfaction and continual improvement.
1.2.2 The quality system complies with the international standard ISO 13485:2003.
List any other standards with which your quality system complies, for example, ISO 9001,
21 CFR Part 820 (FDA's QSR), other national regulations, etc..
1.2.3 The manual is divided into eight sections modeled on the sectional organization of the ISO
13485:2003 standard. Sections are further divided into several subsections representing main
quality system processes. Each subsection defines general policies and basic principles for
the pertinent quality system process; summarizes responsibilities and methods; and
references relevant operational procedures and other documents.

1.2.4 The purpose of this manual is to define and describe the quality system, to define authorities
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and responsibilities of the management personnel involved in the operation of the system,
and to provide a general description of all processes comprising the quality system.

1.2.5 Another purpose of this manual is to present the quality system to customers, suppliers,
regulators and other external interested parties, and to inform them what specific controls are
implemented at <Company Name> to assure quality.

1.3 APPLICATION
Define the products (medical devices) and services for which this quality system applies.
Where applicable, in addition to manufacture and delivery you may add design,
development, distribution, installation, servicing, etc., of the products. If you don't apply the
system to all categories of products, name specifically these products to which the system
applies. Here, you can also directly use the scope of your ISO 13485 certification.
1.3.1 The quality management system defined in this manual applies to the design, manufacture
and distribution of medical devices offered by <Company Name>.
Instead of "medical devices" name the products specifically (or generally by categories or
types of products).

1.4 EXCLUSIONS
This section pertains to ISO 13485 Clause 1.2, Application, allowing for claiming exclusions
from certain requirements of the standard. Under previous editions, organizations could
choose between ISO 13485 and ISO 13488, depending on the nature of their operations and
needs. Now there is only one specification of requirements, ISO 13485, but organizations
may claim exclusions from various requirements that do not apply to their operations.
The intention is primarily to allow exclusions of design control requirements where there
are no design activities (old ISO 13488). But you can also exclude other requirements that
don't apply, for example, 7.5.4, Customer property.
Note that in some countries you may be able to exclude design control requirements even
when you design products. Contact your registrar or regulatory agency to find out if this
would apply in your situation.
This clause starts with a short procedure explaining briefly the rules for taking exclusions,
who makes these determinations and who approves them, and how exclusions are
documented. Although not explicitly required, the procedure helps to demonstrate that there
is a deliberate process for identifying applicable exclusions, and thus adds credibility to the
validity of the claimed exclusions.
1.4.1 The quality management system shall be relevant to the nature of our organization and
products, and to customer and regulatory requirements. For this reason, those requirements
of ISO 13485 that do not apply are excluded from the scope of our quality system.

1.4.2 An ISO 13485:2003 requirement may be excluded only when the following three conditions
are met:
The following two conditions are identical to those stated in ISO 13485 Clause 1.2.
· The requirement must be within ISO 13485 Clause 7, Product Realization;
· The exclusion may not affect our ability, nor absolve us from the responsibility, to provide
product that meets specified requirements; and
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· The exclusion may not affect our ability to carry out corrective action.
1.4.3 Processes which are applicable to the medical device(s), but which are performed by outside
contractors, do not qualify for exclusion. They are accounted for in the quality system to
ensure control over such outsourced processes.

1.4.4 The <QA Manager> is responsible for identifying those requirements of ISO 13485 that do
not apply to our organization or products, and to propose to the top management that such
requirements be excluded from the scope of the quality system.

1.4.5 Top management evaluates the proposed exclusions and determines whether they are
appropriate. The evaluation and approval of exclusions are conducted within the framework
of management reviews of the quality system (refer to Operational Procedure QOP-56-01,
Management Review).
Formal approval of exclusions by the top management is not explicitly required in the
standard. Thus, you may delete this paragraph if you feel that it is not appropriate, or does
not apply in your company. I included it here because decisions regarding the scope of the
quality system are often important enough to warrant direct involvement of the top
management, and because these decisions may have direct bearing on the compliance status
of the company.
1.4.6 Any exclusions taken are documented in this section of the quality manual. The excluded
requirements are precisely identified with reference to specific clauses and/or statements in
the standard. There is also a brief justification why the exclusion is taken and why it is
appropriate.

CLAIMED EXCLUSIONS
If all requirements of ISO 13485 Section 7 apply, write here "No exclusions taken." You still
need this section in the manual to define how exclusions will be identified, should this
become relevant in the future.
If you identified any exclusions, document them as in the two examples below. The first
example illustrates how an ISO 13488:1996 or ISO 9002:1994 company may justify
exclusion of design and development requirements. The second example may be relevant to
a company that does not receive any products or documents from its customers.
I. Exclusion: ISO 13485 (2003) Section 7.3, Design and Development, including all
subsections

Justification: <Company Name> does not design or develop products. All principal product
characteristics are specified by the customers or their consultants. Our engineering activities
are limited to developing methods and means of production, fabrication, or installation.

II. Exclusion: ISO 13485 (2003) Section 7.5.4, Customer Property

Justification: <Company Name> does not receive from customers any tangible or
intellectual property that is intended for incorporation into, or in any way associated with the
medical device(s).