The document provides instructions for resetting a Motorola Moto G30 phone to factory settings to erase all data. It describes backing up data, then outlines two methods for resetting - through the phone's Settings menu or through an external reset if Settings cannot be accessed. The external reset process involves putting the phone into Recovery mode using button combinations during startup.
The document provides instructions for resetting a Motorola Moto G30 phone to factory settings to erase all data. It describes backing up data, then outlines two methods for resetting - through the phone's Settings menu or through an external reset if Settings cannot be accessed. The external reset process involves putting the phone into Recovery mode using button combinations during startup.
The document provides instructions for resetting a Motorola Moto G30 phone to factory settings to erase all data. It describes backing up data, then outlines two methods for resetting - through the phone's Settings menu or through an external reset if Settings cannot be accessed. The external reset process involves putting the phone into Recovery mode using button combinations during startup.
The document provides instructions for resetting a Motorola Moto G30 phone to factory settings to erase all data. It describes backing up data, then outlines two methods for resetting - through the phone's Settings menu or through an external reset if Settings cannot be accessed. The external reset process involves putting the phone into Recovery mode using button combinations during startup.
If you aren't automatically saving your photos and videos to your Google Photos library, back them up now or copy them to a computer.
Make sure that any changes you made to contacts or calendar are synced to an account.
2. Make sure you have your security information:
The username for a Google account on your phone. (Settings > Accounts)
The password for that Google account. If you've forgotten the password, you can reset it. Wait 24 hours before resetting the phone if you reset your password.
If you set a screen lock, make sure you know the PIN, pattern or password. To restore your data after resetting, you'll need to enter security information. This shows that you or someone you trust did the reset and helps prevent others from using your phone without permission.
Reset phone from Settings
To erase all data and reset your phone:
1. Go to Settings > System.
2. Touch Advanced > Reset > Factory data reset.
Reset phone if you can't open Settings
If you can't open Settings, do an external reset.
1. Charge your battery 30% or more.
2. Turn off the phone.
3. Press and hold the Volume Down button and the Power button at the same time until the phone turns on. 4. Press the Volume Down button until you see Recovery mode.
5. Press the Power button to restart in Recovery mode.
6. If you see an Android robot with a red exclamation mark, press and hold the Power button and, while holding it down, press and release the Volume up button.
7. Use the Volume buttons to scroll to Wipe data/factory reset, then press the Power button to select it.
8. Use Volume buttons to scroll to Factory data reset, then press the Power button to select it. Allow several seconds for the reset to complete.
9. Use Volume buttons to scroll to Reboot system now, then press the Power button to select it. Allow several minutes for the reboot to complete. If the phone doesn't finish rebooting, press and hold the Power button until the screen turns dark, then release it to power up normally.
10. If you reset your phone because you suspect a third-party app is causing problems, when you set up the phone again, be sure you don't copy all apps. Restore one app at a time and use the phone for a while. If the phone has no issues, install the next app and retest.
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