Marketing Data
Marketing Data
Marketing Data
Marketing Data
Learning outcome
• Types of data
• Sources of data
• Uses of data
Type of data
Source of data
secondary
Quantitative
Qualitative
Primary
5/11/2022 chapter 2 3
Types of secondary data
internal External
5/11/2022 chapter 2 5
The Type of Data
• Qualitative
• Quantitative
5/11/2022 chapter 2 6
Topic Quantitative research Qualitative research
structured unstrucured
Data Collection Tools
Quantitative primary data
• Questionnaires A questionnaire consists of a set of questions presented to respondents. Because of its flexibility, it
is by far the most common instrument used to collect primary data. The form, wording, and sequence of the questions
can all influence the responses, so testing and de-bugging are necessary. Closed-end questions specify all the possible
answers, and the responses are easier to interpret and tabulate. Open-end questions allow respondents to answer in their
own words. They are especially useful in exploratory research, where the researcher is looking for insight into how
people think rather than measuring how many think a certain way.
• The first and most important step in questionnaire design is to specify the information needed:. It is helpful to
review the components of the research questions.
Data Collection tools
• Field experiments Experimental research seeks to determine a relationship between two variables or more—
• A population is the aggregate of all the elements that share some common set of characteristics and that
comprise the universe for the purpose of the marketing research problem. The population parameters are
typically numbers, such as the proportion of consumers who are loyal to a particular fashion brand.
Population also could be retailers, wholesalers, social media users, community members
• A census involves a complete enumeration of the elements of a population. The population parameters can be
calculated directly in a straightforward way after the census is enumerated.
• A sample, on the other hand, is a subgroup of the population selected for participation in the study. Sample
characteristics, called statistics, are then used to make inferences about the population parameters
• Sampling design begins by specifying the target population. This is the collection of elements or objects that
possess the information sought by the researcher and about which inferences are to be made. The target
population must be defined precisely. Imprecise definition of the target population will result in research that
is ineffective at best and misleading at worst. Defining the target population involves translating the problem
definition into a precise statement of who should and should not be included in the sample.
• The target population should be defined in terms of elements, sampling units, extent and time. An element is
the object about which, or from which, the information is desired. In survey research, the element is usually the
participant. A sampling unit is an element, or a unit containing the element, that is available for selection at some
• A sampling frame is a representation of the elements of the target population. It consists of a list or set of
directions for identifying the target population. Examples of a sampling frame include the telephone book, an
association directory listing the firms in an industry, a customer database, a mailing list on a database purchased
from a commercial organization, a city directory, a map or, most frequently in marketing research, an access
panel.8 If a list cannot be compiled, then at least some directions for identifying the target population should be
• Data is the core of information, but in raw form. When analyzed, organized and tabulated it turns to
information, that if used in the right context it becomes a knowledge on a particular market for example
The End