Water Works Rules
Water Works Rules
PUBLISHED BY AUTHORITY
SUBJECT: Tariff for supply of drinking water for domestic use as well as Industrial
and Commercial uses in Urban Local Bodies.
01. These Rules may be called “The Orissa Water Works (Urban Local Bodies)
Rules 1980 and shall apply:-
(a) to all Urban Local Bodies and any other area where water supply is made
from Water Works of such Bodies.
(b) For water supply to domestic and non-domestic uses in the buildings or
premises owned by the State Government.
(c) For water supply to domestic and non-domestic uses in the buildings or
premises owned by Central Government and other premises if any
(d) For water supply to domestic and non-domestic uses in the buildings or
premises owned by local bodies, corporations etc.
(e) For water supply to domestic and non-domestic uses in the buildings or
premises owned by private parties and institutions.
Provided that these rules shall not apply to such of the Urban Local Bodies,
which are in direct management of water supply schemes of such Bodies,
unless, however the same is adopted by a resolution duly passed in the
council of such Bodies.
02. These Rules shall come in to force with effect from the 1st day of December,
1980 or from the date the concerned Urban Local Body in direct management
of the Water Supply Scheme decides by a resolution of the Council to
enforce the same.
03. For the purpose of these Rules, unless there is anything repugnant to the
subjects or contexts:-
(a) “Urban Local Bodies “ means the Municipalities and Notified Area Councils
declared as such under the provisions of Orissa Municipal Act, 1950 as
amended from time to time.
(b) “Water works “ means the water works of the State Government of Urban
Local Bodies.
(c) “Water supply” means supply of protected piped water within the area
defined in Rule-1 (a)
(d) “Chief Engineer” means, the Chief Engineer Public Health, Orissa,
(e) “Executive Engineer “means, the Executive Engineer, Public Health in charge
of the Water Works.
(f) “Water charges “means the charges levied on account of water supply to
buildings or premises or institutions for domestic or non-domestic purposes.
(g) “Domestic Usage” means usage of water in residential buildings or premises
owned by Government or private parties for allbonafide domestic purposes
such ascooking, washing, drinking, toileting, gardening, cleaning,etc.
(h) “Commercial Usage” means use of water in commercial, Institutions i.e.
Hotels, Restaurants, Tea Stalls, Guest House, Pantha Nivas, Railway
Station, shops Dhobi Ghats, etc.
(i) “Industrial Usage” means the uses of water for industrial purpose small,
medium or large-scale Industries.
(j) “Usage in public institutions” means the use of water in public institutions
such as Central and state Government Offices, Schools, Colleges,
Corporations, Universities, Bus stand, Religious institutions, etc.,
(k) “Bulk Supply” means bulk supply of water for non-domestic usages by
State, Central Government, institutions, Universities, Corporations, Local
Bodies, etc.,
(l) “Temporary connection” means the supply of water to any place required for
a temporary period either for construction of residential or non-residential
buildings or of a fair, exhibition, etc.,
(m) “Water supply Installation” means the pipeline fittings, all fixtures within the
house or premises or institutions for domestic or non-domestic purposes.
(n) “Tap” means the water tap.
(o) “Inventory Register” means the register maintained by the public Health
Engineering Department Orissa, for each building exhibiting the water supply
fittings and fixtures.
(p) “Occupant” means the owner of the premises or the person who is in
occupation of Government building allotted to him.
(q) “Gallon” means one imperial Gallon.
(r) “Month” means a calendar month.
(s) “Consumers” means owner of private or other buildings or law full occupants
of Government buildings or owner of the public places.
04. Ownership- All water supply installations connected from water works
outside the building owned by the Govt. in areas as defined under rule -
1(a) or the properties of Govt. of Orissa or concerned urban local bodies.
05. All such installations as maintained in Rules-3 shall be under the control of
Chief Engineer, Public Health, Orissa, or the concerned Urban local Bodies,
as the case may be.
07. Security Deposit - Every consumer except institutions owned by the State
or Central Government shall pay in advance a security deposit as noted
below and such deposits will be refunded to him when he ceases to be a
consumer after deducting the amount towards his arrear dues, if any.
The consumers are allowed to give the security deposit either in cash
or in National Savings Certificate or State Loan Boards duly hypothecated
to the Executive Engineer, or the Officer in Charge of the Water Works
concerned, no interest will be paid to the consumer when the security is
deposited in cash.
08. For obtaining water supply connection to a non Government building within
the area defined in Rule 1 (a) the house owner will submit an
application in the prescribed form as appended hereto (Appendix 1)
addressed to the Executive Engineer, Public Health Division or any
Officer-in-charge along with a set of blue print plans in duplicate
drawn to a scale of not less than one inch to 8 feet showing therein
holding number, the layout of the premises, the proposed point of
connection and fixtures and future extension if any, etc., and the
signature of the licensed plumber or contractor as provided under
rule 9 along with a non-refundable fees as mentioned below to cover
the charges for scrutiny of plans and supervision.
11. The works shall have to be executed by the house owner through a
licensed plumber or registered contractor of the Public Health Engineering
Deptt. With the written approval of the concerned Executive Engineer, officer-
in-charge and the said contractor shall sign on the plan as mentioned under
Rule-7 as above.
12. Cost of the materials viz. Pipes, fittings, masonry etc. and labour shall be
borne by the house owner and first class materials alone shall be permitted to
be used.
13. The size of the ferrule shall be fixed by the Executive Engineer/ Officer - in-
charge on the basis of number of fixtures in a building and cost thereof will be
borne by the Govt./Urban Local Body.
14. Levy-Any Premises or buildings provided with water supply installations shall
be liable to pay water charges as per the following rules.
15. Water charges for domestic use from Govt servants, private persons -
Water charges shall be realised from the servants of either State or
Central Government, employees of the Corporation, Board, Universities
and Local Bodies in occupation of Government buildings or buildings of
their respective offices or owners of the private residential houses at a rate
of Rs.2.50 paise per 1000 gallons. Where the supply has not been metered
water charges shall be realised at the following rates on tap basis.
NOTE-II- Government / Urban Local Body may sanction one tap to any
religious or cultural institutions free of payment.
16. Fixation of water meter - The water meter will be installed in the premises
or buildings either own by the Central Government, State Government,
and Local Body, Corporation, Universities or private parties where water is
used for domestic and non-domestic purpose.
17. The size of the water meter shall be fixed by the Executive Engineer /
Officer-in-charge of water works on the basis of the number of fixtures in a
building and the cost thereof will be borne by the Govt./Urban Local body.
18. After installation of the meters the consumers concerned shall have to pay
a meter rent in addition to water charge at the following rates.
19. Meter will be installed at the time of effecting water connection to the building
or building site and water connection will be provided without installation of
meter for non-domestic purposes.
(1) Water rate for use of piped water in public institutions such as Central and
State Government, offices, Schools, Colleges, Hospitals, Buildings
owned by Corporations, Board, Local Bodies or Universities not used for
commercial or industrial purpose will be charges at the rate of Rs. 3.50 paise
per 1,000 litres, or part thereof or Rs.16.00 per 1,000 gallons or part
thereof, Government retain the right to fix the water rate in such cases
concessionally, if there be only satisfying special reasons is to be recorded.
(2) Water rate for commercial purpose, such as shops of all types , Hotels,
Restaurant, Tea Stalls, Guest House, Pantha Nivas,Railway Station, Dairy
Farms,Dhobi ghats, etc will be charges at the following rates:-
(3) Water rate for use of piped water for Industrial purpose in all types of small,
medium and large scale industries, either owned by Government or
Corporations or private parties will be charged Rs.3.00 per 1000 gallons for
single point water supply with the stipulation that up to 5 percent of total
water-supply the rate will be Rs.2.50 per gallons. This rebate of Rs.2.50 per
1,000 gallons up to 5 percent of total quantity of water supplied is for
domestic use of factory workers, who live in the premises.
(a) Water rate for temporary water supply for construction of houses for
residential purposes will be charged at Rs.20.00 per tap per month.
(b) Water rate for temporary water supply for construction of buildings by
the contractors will be charged on the basis of consumption of water at the
rate indicated in Rule 20 (2) above meter rent will also be charged
according to Rule 18 above and the meter will be supplied by
Government/Urban Local Body.
22. (a) A bill in the form as appended hereto in appendices I & II for the water
consumption charges for different purposes on the basis of the foregoing
rules shall be calculated and sent to consumers by the Executive
Engineer, Public Health Division/ Officer-in.-charge of water works on the
expiry of every month and within the 1st week of the next month for
payment of dues date unless the charge is included in monthly pay bill and
is deducted from it and arranged to be deposited in favour of the Executive
Engineer, Public Health/Officer -in-charge of water works.
(b) For the purposes of realising the water charges under the provision of
rule 15, the concerned Executive Engineer / Officer-in-charge of water
works shall once intimate the monthly demand due on each consumer the
basis of sanctioned taps subject to inspection or change the number of taps.
It is duty of the concerned consumer to pay his monthly dues to the Executive
Engineer / Officer-in-charge of water works or his authorised agent by 15th
of the next month or in the manner as shall be prescribed by Government,
unless, this charge is arranged to be directly charged to the monthly pay bill
and is credited in favour of the Executive Engineer (P.H).Engineering in
charge of the Division / Officer-in-charge of water works.
23. All charges as per bill as mentioned in Rule-22 or otherwise shall be paid by
the consumer in the office of the Executive Engineer/Officer-in-charge of
water works or to his authorised agent during office hours on working days,
by 20th of the following month.
24. Rebate of Re. 0.05 per rupee will be allowed on the water consumption
charges over 10,000 gallons per month for the use on Commercial and
Industrial purpose, if the payment is made within the prescribed period. No
rebate will be allowed in case of use of water for domestic purposes.
25. If the charges remain unpaid up to the end of the said month the Executive
Engineer/Officer-in-charge of water works will issue a disconnection notice
giving 10 days time to deposit the billed amount.
26. If the charges still remain unpaid, the Executive Engineer/Officer -in-charge of
water works will have the right to cut-off the water supply connection
immediately.
27. Water supply so cut off, may be reinstalled only after payment of the
arrears and the reconnection fee of Rs. 2 along with an application for the
purpose.
30. In case it is found that more taps have been installed over and above
the sanctioned strength, rate for such taps will be charged from the date of
sanction of original taps or any other subsequent date, as may be decided
upon by the Executive Engineer / Officer in -charge of water works.
31. In such cases where a meter is installed a card shall be maintained for
recording the meter reading and shall be kept it in a place, provided by the
consumer to which the meter reader or any representative of Executive
Engineer / Officer-in-charge of water works will have access.
32. The consumer shall be fully responsible for the up keep of the meter,
the meter card etc.
39. Supply of water to any premises may be stopped for the purpose of
making repairs, renewals or any other work connected with water supply
with a prior notice, ranging from one hour to three days, as the case
may be. Such notice shall be in writing if not of an emergent character.
When the supply of water is disconnected for the above purpose
exceeding 6 hours, the concerned Executive Engineer/Officer-in-charge
of water works may arrange to supply water by portable tanks or someother
means.
40. These rules shall subject to review and revision by Government from time to
time. Any addition or alteration made in these rules shall be binding on the
consumers. The State Government shall have the power to issue instructions
from time to time, if any, required for the purpose of proper implementation of
these rules.
41. All cases of doubt regarding the interpretation of these rules shall be referred
to the Government in the Housing & Urban Development Department;
decision of Government in the matter shall be final and binding.
ORDER:- Ordered that the Resolution be published in the Orissa Gazette and copies of
the same forwarded to all Departments of Governments/ all Heads of
Department/ Accountant-General, Orissa / Deputy Accountant-General,
Orissa/ all revenue Divisional Commissioners/ Chief Engineers, Public
Health, Orissa / District Magistrates / Director of Municipal Administration-
cum-Deputy Secretary to Govt. , Housing and Urban Development
Department / all Superintending Engineers, Public Health Circles / all
Executive Engineers of Public Health Divisions/ All Executive Officers of
Municipalities / N.A.Cs / Estate Officer, G.A. Department / Rent Officer, G.A.
(Rent) Department.
S. MISHRA
Secretary to Govt.
EXTRAORDINARY
PUBLISHED BY AUTHORITY
NO.638 CUTTACK, MONDAY, MAY 18, 1981/ BAISAKHA 28,1903.
No.4229 plw-26/81– H.U.D.
GOVERNMENT OF ORISSA
HOUSING & URBAN DEVELOPMENT DEPARTMENT.
***************
RESOLUTION
*****************
The 3RD February 1981
SUBJECT: Tariff for supply of drinking water for domestic use as well as Industrial
and Commercial uses in Urban Local Bodies.
Rule: - The existing Rule 15 shall be substituted as under water charges shall be
realized from the servants of either State or Central Government, employees of the
Corporations, Board, University as and local Bodies an occupation of Government
buildings or buildings of their respective offices or owner of the private residential houses,
at a rate of Rs.2.50 per 1,000 gallons. Where the supplies have not been metered, water
charges shall be realised at the following rates on tap basis.
Note:I. For calculation purposes, only two taps in every bathroom including latrine
will count even if there are more.
Note: II Government may sanction one tap to any religious or cultural institutions free
of any payment.
Note III Where the rate for the 1st was Rs.6.00 or more prior to 1st December 980 the
same rate shall continue. But where the rate for the 1 st tap was less than
Rs.6.00 on the above date, minimum rate of Rs.6.00 shall be charged for the
1st tap.
Note: IV For calculation of water tariff in respect of Government quarters, a notional
number of taps shall be adopted in place of existing number of taps as
indicate below.
Govt. Qrs. having No of taps to be adopted
Following nos of taps for calculation of water tariff.
(1) (2)
(a) 2 to 3 1
(b) 4 2
(c) 5 to 6 3
(d) 7 to 8 5
(e) 9 to10 6
(f) 11 to12 7
(g) 13 to19 9
ORDER:- Ordered that the Resolution be published in the Orissa Gazette and copies of
the same forwarded to all Departments of Governments/ all Heads of Department/
Accountant-General, Orissa / Deputy Accountant-General, Orissa/ all revenue Divisional
Commissioners/ Chief Engineers, Public Health, Orissa / District Magistrates / Director of
Municipal Administration-cum-Deputy Secretary to Govt. , Housing and Urban
Development Department / all Superintending Engineers, Public Health Circles / all
Executive Engineers of Public Health Divisions/ All Executive Officers of Municipalities /
N.A.Cs / Estate Officer, G.A. Department / Rent Officer, G.A. (Rent) Department.
S. MISHRA
Secretary
EXTRAORDINARY
PUBLISHED BY AUTHORITY
NO.665 CUTTACK, FRIDAY, MAY 14, 1982/ BAISAKHA 24,1904.
No.14117 plw-07/82– H.U.D.
GOVERNMENT OF ORISSA
HOUSING & URBAN DEVELOPMENT DEPARTMENT.
***********
CORRIGENDUM
*****************
The 6TH March 1982
SUBJECT: Tariff for supply of drinking water for domestic use as well as Industrial
and Commercial uses in Urban Local Bodies.
“The word “State” shall be inserted before the words “Government Quarters”
appearing in Note IV under Rule-15 of the said Rules.
ORDER:- Ordered that the Resolution be published in the Orissa Gazette and copies of
the same forwarded to all Departments of Governments/ all Heads of Department/
Accountant-General, Orissa / Deputy Accountant-General, Orissa/ all revenue Divisional
Commissioners/ Chief Engineers, Public Health, Orissa / District Magistrates / Director of
Municipal Administration-cum-Deputy Secretary to Govt. , Housing and Urban
Development Department / all Superintending Engineers, Public Health Circles / all
Executive Engineers of Public Health Divisions/ All Executive Officers of Municipalities /
N.A.Cs / Estate Officer, G.A. Department / Rent Officer, G.A.(Rent) Department.
R.M.SENAPATI
Secretary to Government.
EXTRAORDINARY
PUBLISHED BY AUTHORITY
NO.58 CUTTACK, TUES DAY,JANUARY 10, 1989/PAUSA 20,1910.
No.43023
GOVERNMENT OF ORISSA
HOUSING & URBAN DEVELOPMENT DEPARTMENT.
***************
RESOLUTION
*****************
The 8TH DECEMBER 1988
Sub: Tariff for supply of drinking water for domestic use as well as Industrial
and Commercial uses in urban areas.
The question of revision of tariff on drinking water as provide in the Orissa Water
Works (Urban Local Bodies) Rules, 1980 and in amendments subsequent thereto was
under consideration of Government for some time past. The state government after careful
consideration do hereby make the following further amendments to the said Rules and
order that the same may be given effect to immediately.
For obtaining water supply connection to a non-government building within the area
defined in Rules 1 (a) the house owner will submit an application in the prescribed from
(Appendix-1) addressed to the Executive Engineer or any officer-in-charge along with a set
of blue print plans in duplicate drawn to a scale of not less than one inch to 8 feet showing
therein holding number, the layout of premises, the proposed point of connection and
fixtures and further extension if any etc. And the signature of licensed plumber or
contractor as provided under Rule 9 along with a non refundable fee as mentioned below
to cover the charges for scrutiny of plan and for supervision.
Minimum Maximum
(a) Up to Rs. 50,000/- Rs.100.00 Rs.500.00
(b) Rs.50,001 to Rs.1,00,000 Rs.300.00 Rs.500.00
(c) Rs.1,00,001 Rs.500.00 Rs.500.00
Provided that the minimum charges would be collected unless any Municipality or
N.A.C. has by a Resolution fixed or would fix a higher fees subject to the maximum
ceiling indicated above, in which case, the higher fees would be collectable.
Water charges shall be realised from the servants of either State or Central
government employees of the Corporations, Boards, Universities and Local Bodies
in occupation of Government building or buildings of their respective offices or
owners of the private, residential houses, at a rate of Rs. 3.20 per 1,000 gallons.
Where the supply has not been metered water charges shall be realised at the
following rates on tap basis :
Minimum
a) 1st tap . Rs. 7.50
b) 2nd tap . Rs.7.50
c) 3rd and each subsequent tap. Rs. 5.00
NOTE I – For calculation purposes, only two taps in every bath room including
latrine will count even if there are more.
NOTE II- Government may sanction one tap to any religious or cultural institutions
free of any payment.
(1) (2)
(a) 2 to 3 1
(b) 4 2
(c) 5 to 6 3
(d) 7 to 8 5
(e) 9 to 10 6
(f) 11 to 12 7
(g) 13 to 19 9
(i) Public institution such as Central and State Government Rs. 7.50 per 1000
Offices, Schools, Colleges, Hospitals, Buildings owned gallons or any part
By Corporation, Board, Local Bodies or Universities not thereof.
Used for commercial or institutional purposes.
(ii) For commercial purposes, such as shops of all Rs.7.50 per 1000
Types, Hotels, Restaurants, Tea Stalls, Guest Houses, gallons or any part
Pantha Nivas, Railway Station, Dairy Farms, Dhobi thereof.
Ghats, etc.
(iii) For industrial purposes in all types of small, medium Rs.6.00 per 1000
And large scale industries, either owned by Government gallons or any part
or Corporation or private parties. thereof.
Provided that where the Municipality or N.A.C. has by a Resolution fixed or would fix a
highest tariff, the higher tariff would be realised subject to maximum of Rs. 10 per 1000
gallons or any part thereof.
ORDER:- Ordered that the Resolution be published in the Orissa Gazette and
copies of the same forwarded to all Departments of Governments/ all Heads of
Department/ Accountant-General, Orissa / Deputy Accountant-Genera(Works)l,
Orissa, Puri/ Additional Secretary to Government and ex officio D.M. A., H & U.D.
Department / all Superintending Engineers, Public Health Circles / all Executive
Engineers of Public Health Divisions/ All Executive Officers of Municipalities /
N.A.Cs / Estate Officer, G.A. Department / Rent Officer, G.A. (Rent) Department /
Valuation Officer, Housing & Urban Development Department.
R.K. BHUJABALA
Secretary to Government
EXTRAORDINARY
PUBLISHED BY AUTHORITY
Sub: Revision of Tariff for supply of drinking water for domestic use as well as
Industrial and Commercial uses in urban areas.
Amount of fees
3. Provision to above Rule 8 shall be deleted and a new item for connection of
“ new sewerage line connection charges” instead as rule 8 (a) .
Sewer fee Rs.20.00 shall be collected per connection in every month from
the consumer.
DOMESTIC
(1) (2)
(a) 2 to 3 1
(b) 4 2
(c) 3 to 6 3
(d) 7 to 8 5
(e) 9 to10 6
(f) 11 to12 7
(g) 13 to19 9
(1) Water rate for use of piped water in public institutions such as Central
and State Government, offices, Schools, Colleges, Hospitals, Buildings
owned by Corporations, Board, Local Bodies or Universities not used for
commercial or industrial purpose will be charges at the rate of Rs. 3.50 paise
per 1,000 litres, or part thereof or Rs.16.00 per 1,000 gallons or part
thereof, Government retain the right to fix the water rate in such cases
concessionally, if there be only satisfying special reasons is to be recorded.
(2) Water rate for commercial purpose, such as shops of all types , Hotels,
Restaurant, Tea Stalls, Guest House, Pantha Nivas, Railway Station, Dairy
Farms, Dhobi ghats, etc will be charges at Rs.3.50 paise per 1,000 litres or
part thereof or Rs. 16.00 per 1,000 Gallons or part thereof.
(3) Water rate for use of piped water for Industrial purpose in all types of small,
medium and large scale industries, either owned by Government or
Corporations or private parties will be charged Rs.3.00 paise per 1000 litres
or part thereof or Rs.13.00 per 1000 Gallons or part thereof.
(4) Water rate for use of piped water through public stand post will be charged at
the rate of Rs.30/- per stand post/month (to be paid by concerned (ULBs)
(a) Water rate for temporary water supply for construction of houses
for residential purposes will be charged at Rs.50.00 per tap/month or part
thereof and for non-residential purposes or fairs, melas etc. at the Rs.3.50
per 1000 litres or part thereof.
(b) Water rate for temporary water supply for construction of buildings
by the contractors will be charged on the basis of consumption of water at
the rate indicated in Rule 20 (2) above meter rent will also be charged
according to rule 18 above and the meter will be supplied by Government /
Urban Local Body.
Water supply connection cut off due to non-payment of dues under Rules
25 and 26 will be reconnected only after payment of arrear dues and
10% of the connection charges as applicable.
Water charges calculated for the period commencing from the date of
approval of the building plan or three year which is earlier plus connection
charges as applicable.
ORDER:- Ordered that the Resolution be published in the Orissa Gazette and
copies of the same forwarded to all Departments of Governments/ all Heads of
Department/ Accountant-General, Orissa / Deputy Accountant-General, Orissa/ all
revenue Divisional Commissioners/ Chief Engineers, Public Health, Orissa / District
Magistrates / Director of Municipal Administration-cum-Deputy Secretary to Govt. ,
Housing and Urban Development Department / all Superintending Engineers, Public
Health Circles / all Executive Engineers of Public Health Divisions/ All Executive
Officers of Municipalities / N.A.Cs / Estate Officer, G.A. Department / Rent Officer,
G.A. (Rent) Department.
S. H. CHAHAR
Commissioner-cum-Secretary to
Government.
EXTRAORDINARY
PUBLISHED BY AUTHORITY
Sub: Revision of Tariff for supply of drinking water for domestic use as well as
Industrial and Commercial uses in urban areas.
Rule 15 , Note-V – There shall be automatic increase of water tariff at the rate of
10% every year and structure of tariff and the annual rate of increase shall be
reviewed after 5 (five) years.
ORDER:- Ordered that the Resolution be published in the Orissa Gazette and
copies of the same forwarded to all Departments of Governments/ all Heads of
Department/ Accountant-General, Orissa / Deputy Accountant-General, Orissa/ all
revenue Divisional Commissioners/ Chief Engineers, Public Health, Orissa / District
Magistrates / Director of Municipal Administration-cum-Deputy Secretary to Govt. ,
Housing and Urban Development Department / all Superintending Engineers, Public
Health Circles / all Executive Engineers of Public Health Divisions/ All Executive
Officers of Municipalities / N.A.Cs / Estate Officer, G.A. Department / Rent Officer,
G.A. (Rent) Department.
RESOLUTION
The 30th June 2005
Sub: Revision of Tariff for supply of drinking water for domestic use as well as
Industrial and Commercial uses in urban areas.
The question of revision of tariff on drinking water as provided in the Orissa Water
Works (Urban Local Bodies) Rules 1980 and in amendment subsequent thereto was under
consideration of Government sometime past. The State Government after careful
consideration do hereby make following further amendment to the said Rules and order
that the same may be given effect from the date of publication of this Resolution in Orissa
Gazette :-
1. (i) The sub-items (b) & (c) of existing Rule 8 shall be substituted as under :-
(b) Institutional Rs. 5,000 per connection
(c) Industrial/Commercial Rs. 6,000 per connection
(e) Sewerage tariff at the following rates for different categories of consumers shall
be collected per connection in every month:-
(f) As per Rule 43, fees for “No Objection Rs.2,000 in each case
Certificate” for establishing own water
Supply system by Private Apartments.
(g) As per Rule 44, fees for “No Objection Rs.2,000 in each case
Certificate” for establishing own
Sewerage system by Private Apartments.
Water consumption charges shall be levied for non-domestic use according to the
following rates:-
(1) Water rate for use of piped water in public institutions such as Central and State
Government Offices, Schools, Colleges, Hospitals, Buildings owned by
Corporations, Boards, Local Bodies or Universities not used for commercial or
industrial purposes will be charged as the rate of Rs.8.00 per 1,000 litres.
Government retains the right to fix the water rate in such cases concessionally, if
there be any satisfying special reasons to be recorded.
(2) Water rate for commercial purposes such as shops of all types Hotels, Restaurants,
Teas Stalls, Guesthouse, Pantha Nivas, Railway station; Diary Farms, Dhobi Ghats,
etc. will be charges at the rate of Rs.8.00 per 1,000 litres.
(3) Water rate for use of piped water for Industrial purpose in all types of small, medium
and large scale industries either owned by Government or Corporations or private
parties will be charged at the rate of Rs. 8.00 per 1,000 litres.
(4) Water rate for use of piped water through public stand post will be charged at the
rate of Rs.100 per stand post per month (to be paid by the concerned Urban Local
Bodies).
(a) Water rate for temporary water supply for construction of houses for residential
purposes will be charges at Rs.100 per tap per month.
(b) Water rate for temporary water supply for construction of buildings by the
contractors will be charges on the basis of consumption of water at the rate of
Rs.15.00 per 1,000 litres.
(c) Water rate for temporary water supply for non-residential purpose will be charged
on the basis of consumption of water at the rate of Rs.8.00 per 1,000 litres.
Rebate of 2% of the monthly billed amount will be allowed if the payment is made within
15th of succeeding month. It shall be the responsibility of the consumers to collect the
water bill if not received by him within 10th of each succeeding month.
6. After Rule 25, a new item for penalty of delayed payment shall be inserted as under:-
Rule 25A- Penalty at the5% of the total monthly billed amount will be charged for
delayed payment beyond the stipulated period.
The reconnection of water supply will be done within a period not exceeding 7 days
provided the arrears, penalty as admissible and reconnection fees are paid.
8. A new Rule of power to inspect households for water supply shall be inserted as
under:-
In case, any unauthorised connection/illegal tapping from the P.H.E.D. pipe line is
detected, the same shall be disconnected forthwith or shall be regularised as per
provisions of the Orissa Water Works (Urban Local Bodies) Rules, 1980 as the case
may be.
In case of regular consumers, if any pumping device for drawing water illegally is
detected, such illegal action shall be strictly dealt with as per rule including
disconnection of the service connection.
9. A new Rule on license fee and cess for tapping ground water by private parties shall
be inserted as under:-
Rule 43 – Private Apartments/Builders located within the Urban Local Bodies having
facility for piped water supply are bound to take water from the Public Water Supply
System subject to technical feasibility.
In case of non-availability of water from the Public Water Supply System and in
areas having no piped water supply system, the Private apartments shall have to obtain
“ No Objection Certificate” from P.H.E.D. for establishing their own water supply system
on payment of prescribed fee as per Water Works Rule 8(a) sub-item (f) and apply to
appropriate authority for grant of license for tapping ground water. In addition, they
have to pay for cess as fixed by appropriate authority for using ground water.
Rule 44 – Private Apartments located within the Urban Local Bodies having facility
for sewerage system are bound to take sewerage connection from public sewerage
maintained by P.H.E.D. subject to technical feasibility.
In case where sewerage connection to public sewer is technically not feasible and
in areas having no public sewerage system, the Private Apartments shall have to obtain
“No Objection Certificate” from P.H.E.D. for establishing their own sewerage system on
payment of prescribed fee as per Water Works Rule 8(a) sub-item (g).
The time schedule for getting new sewerage connection shall not exceed 30 days
time from the date of receipt of the application with required documents by the
Department. In case new sewerage connection can not be given, the same with reason
will be intimated to the applicant within a period of 15 days from the date of receipt of
application.
Rule 45- Penalty for unauthorised observing all formalities in the following manner:-
(i) Sewerage tariff calculated for the period commencing from the date of
approval of the building or 3 years whichever is earlier plus connection
charges as applicable.
(ii) No building premises (domestic / institutional / commercial / industrial /
apartments) shall have more than one connection to the manhole. In case
of more than one connection the same will be disconnected with one
month notice.
12. A new Rule on reconnection fee for sewerage connection shall be inserted as
under:-
Rule 46- Sewerage connection cut off due to non- payment of dues will be
reconnected only after payment of arrear dues and 10% of the connection charges
as applicable. The reconnection of sewerage connection shall be done within a
period not exceeding 7 days provided the arrears, penalty and reconnection fee are
paid as per rule.
14. The existing Rule 15, Note V shall be substituted by a new rule on automatic
increase of water tariff as under:-
Rule 48 – There shall be automatic increase of water tariff for all categories of
consumer at the rate of 5% each year.
ORDER:- Ordered that the Resolution be published in the Orissa Gazette and
copies of the same forwarded to all Departments of Governments/ all Heads of
Department/ Accountant-General, Orissa / Deputy Accountant-General, Orissa/ all
revenue Divisional Commissioners/ Chief Engineers, Public Health, Orissa / District
Magistrates / Director of Municipal Administration-cum-Deputy Secretary to Govt. ,
Housing and Urban Development Department / all Superintending Engineers, Public
Health Circles / all Executive Engineers of Public Health Divisions/ All Executive
Officers of Municipalities / N.A.Cs / Estate Officer, G.A. Department / Rent Officer,
G.A. (Rent) Department.
(iii) The scrutiny fee for the water supply connection can be paid either in one lot
or in multiple installments of 12/24/36 consecutive EMls of Rs.270, Rs.150,
Rs.100, respectively. The installment amount is to be included in the monthly
water bill.
(iv) The Amnesty Scheme will be operational for a period of 180 ( one hundred
and eighty) days from the date of publication in the Orissa Gazette.
(v) Since this is a voluntary disclosure scheme, the connection can be regularized
on the spot on receipt of the application along with the required document as
at (i) above along with the regularization fee. The competent authority for
regularization will be the area Junior Engineer. Due publicity will be given in
various modes of media, i.e. newspapers, T.V. etc. to popularize the scheme
for wider participation.
(vi) After closure of the scheme, the concerned Junior Engineer shall furnish a
comprehensive report to the concerned Executive Engineer about the number
of applications received, regularized, pending and rejected with valid reasons
thereof.
(vii) For all regularized connections, the monthly consumption bills shall be
promptly delivered to such consumers. In case of rejection, if any such
connections shall be disconnected forthwith, Similarity, a drive will be taken to
disconnect all other unauthorized connections which have not been disclosed
during the Amnesty Scheme in accordance with the provisions of the Water
works Rules, 1980.
ORDER:- Ordered that the Resolution be published in the Orissa Gazette and
copies of the same forwarded to all Departments of Governments/ all Heads of
Department/ Accountant-General, Orissa / Deputy Accountant-General, Orissa/ all
revenue Divisional Commissioners/ Chief Engineers, Public Health, Orissa / District
Magistrates / Director of Municipal Administration-cum-Deputy Secretary to Govt.,
Housing and Urban Development Department/ all Superintending Engineers, Public
Health Circles / all Executive Engineers of Public Health Divisions/ All Executive
Officers of Municipalities / N.A.Cs / Estate Officer, G.A. Department / Rent Officer,
G.A. (Rent) Department.
SUBJECT – Provision of Universal Access to Safe Drinking Water in Urban Local Bodies-
Amendment of The Orissa Water Works (Urban Local Bodies) Rules, 1980.
The question of providing Universal Access to Safe Drinking Water in Urban Local
Bodies was under consideration of the Government for sometime. The State Government
after careful consideration do hereby make the following further amendments to the Orissa
Water Works (Urban Local Bodies) Rules 1980 and in amendments subsequent thereto
and order that the same may be given affect from the date of publication of the Resolution
in Orissa Gazette.
1. (i) These rules may be called the Orissa Water Works (Urban Local Bodies)
Amendment Rules,2009.
(ii) They shall come into force on the date of their publication in the Orissa
Gazette.
2. In the Orissa Water Works (Urban Local Bodies) Rules, 1980 (herein after
referred to as the said rules), for Rule 8, the following shall be substituted,
namely :-
“8.(a) For obtaining water supply connection to a Non-Government building within the
area defined in Rule 1(a), the house owner will submit an application in the
prescribed form as appended here to (Appendix-1) addressed to the Executive
Engineer, Public Health Division or any officer-in-charge along with the followings :
(iii) Site plan showing location of building vis-à-vis the existing road (s), and line
diagram of the building showing the plumbing fixtures.
(iv) A non-refundable fee as per the provision of these rules to cover scrutiny
charges and supervision”.
(c) Domestic water connection fees for B.P.L. consumers under the new scheme,
named “Piyush” shall be Rs.500 only ( a non-refundable connection fee of Rs.440
plus a refunded deposit of Rs.60) which can be paid either one –time or in 5 (Five)
interest free Equal Monthly Installments (E.M.I.) of Rs.100 each. As a proof of being
B.P.L., Card, In addition
(d) to the proof of his/her Record-of-Rights over the house/land (Copy of municipal
Holding Tax Receipt/Registration/Sale Deed/Record-of- Rights/Patta/Lease Deed of
the land/plot) along with the application. The original documents shall be produced
before the Executive Engineer or the Officer-in-Chargefor verification.
Water tariff of Rs.30 per tap per month shall be charged by each connection with
usual increase at the rate of 5% in each year.
3. In the said Rules, for Rule 9, the following rule shall be substituted, namely :-
“9. After scrutiny and approval, the Executive Engineer/Officer-in-Charge shall return
one copy of the approved line diagram to the house owner and direct him to deposit
necessary amount as in Rule 10”.
4. In the said Rule, the Rule 10 shall be renumbered as sub-rule (a) thereof and after
sub-rule “(a)” so renumbered, the following sub-rule shall be inserted, namely :-
“(b) The maximum time for according sanction to a water or sewer connection, where
found feasible shall be restricted to not more than 7 (seven)working days from the
date of submission of an application, complete in all respects. In case of rejection of
the application due to any valid reason. It shall be recorded and communicated in
writing by the Executive Engineer or the Officer-in-Charge to the applicant within the
same time frame.”
5. In the said rules, In Rule-21, after sub-rule ©, the following sub-rule shall be
inserted namely :-
“(d) Temporary water connections shall be permitted to kiosks, fast food centre,
roadside eateries, milk booths and other small commercial establishments (
including OMFED and OPOLFED, etc.) with the following conditions :-
(i) The owner of the establishment shall make an application for the
connection in the prescribed from to the Executive engineer or the Officer-
in-Charge along with the proof of ownership of the establishment in the
form of copy of recent electricity bill/bank account/trade license.
(iv) Water tariff shall be applicable at the commercial rate as per sub-rule (c)
of Rule 21 of these Rules, subject to a minimum of Rs.200 per month with
periodical increase at the rate of 5% per year as per with the commercial
rate.
(v) Installation of the water meter, its repair and replacement shall be the
responsibility of the consumer. Once reported as defective, the faulty
meter must be repaired/replaced within a month, failing which the monthly
charges shall be fixed at four times the previous month’s bill amount.
(vi) The upper limit for according sanction shall not exceed fifteen days. In
case of rejection due to technical problem. It shall be communicated
within seven days”.
6. In the said rule, the Rule 24 shall be renumbered as sub-rule (a) thereof and after
the sub-rule (a) so renumbered, the following sub-rule shall be inserted, namely :-
“(b) A rebate of 5% is allowed to the consumers willing to pay the water charges on
annual basis in advance by 31st May of the corresponding financial year. In such
case, the rebate submissible on timely payment of monthly water charges shall no
more be applicable.
(ii) for the entries against Sl.No.12© below, the following shall be substituted namely :-
Enclosed:
(2) Copy of Municipal Holding Tax Receipt/ Property Tax Receipt/ Registration/ Sale
Deed/ record-of-Rights/Patta/Lease Deed of the land/Plot.
(d) I clearly understand the sanctioning of new water or sewer connection to the above
house/plot by Public Health Engineering organisation ( P.H.E.D.) shall be restricted
strictly to water and sewer house service connection purpose only. It shall neither entitle
me in any way to be the owner of the house/plot not shall in anyway constitute any
evidence towards my right to the said property) and (b) for the entries (i) to (vi)
appearing in the Note, the following shall be substituted namely:-
(iii) Site plan showing location of building vis-à-vis the existing road (s), and line
diagram of the building showing the plumbing fixtures.
(iv) A non-refundable fee as mentioned in the Rules to cover scrutiny charges and
supervision”.
ORDER:- Ordered that the Resolution be published in the Orissa Gazette and
copies of the same forwarded to all Departments of Governments/ all Heads of
Department/ Accountant-General, Orissa / Deputy Accountant-General, Orissa/ all
revenue Divisional Commissioners/ Chief Engineers, Public Health, Orissa / District
Magistrates / Director of Municipal Administration-cum-Deputy Secretary to Govt.,
Housing and Urban Development Department/ all Superintending Engineers, Public
Health Circles / all Executive Engineers of Public Health Divisions/ All Executive
Officers of Municipalities / N.A.Cs / Estate Officer, G.A. Department / Rent Officer,
G.A. (Rent) Department.
NOTIFICATION
Bhubaneswar, Dated the 21/01/13
By order of Governor
I. SRINIVAS
Principal Secretary to Government
EXTRAORDINARY
PUBLISHED BY AUTHORITY
No. 1670, CUTTACK, MONDAY, DECEMBER 7, 2015/ MARGASIRA 16, 1937
2. The applicant who is not owner of the premises occupied by him may apply along
with an Indemnity Bond indemnifying the Public Health Engineering Organization
(PHEO) against any damage on account of any dispute arising out of water supply
connection to the premises. The Indemnity Bond (I. Bond) is to be executed in
non-judicial stamp paper of ` 10/- only in the prescribed format as appended with
the notification, along with address proof such as copy of electricity bill/ telephone
bill/ voter identity card issued by the Election Commission of India/UID Aadhaar
Card/Passport/Bank Passbook/Ration Card issued by the Government/BPL Card/
ANTYODAYA Card/ ANNAPURNA Card/ Holding Tax Receipt by the ULB and
Other Schemes, if any.
3. Relevant provisions in “The Orissa Water Works (Urban Local Bodies) Rules, 1980”
and subsequent amendments stand modified accordingly on issue of the present
Notification.
4. It shall come in to force from the date of issue of this Notification.
G. MATHI VATHANAN
Commissioner-cum-Secretary to Government
3
INDEMNITY BOND
by…………………………………………………………………………………which expression
shall unless repugnant to the context or meaning thereof, include their successors,
representatives, permitted assignees, legal heirs, and administers (hereinafter referred to
as “the Applicant”); in favour of the Governor of Odisha represented through its, the
Executive Engineer, Public Health Division or the Officer in-charge of Public Health
Engineering Organisation (PHEO),---------------------------------------------(place), which
expression shall unless repugnant to the context or meaning thereof, include their
successors, representatives, permitted assigns and administrators (hereinafter referred to
as “PHEO”).
WHEREAS, the Applicant has applied to the PHEO for water supply connection to the
premise with the following address:
AND, WHEREAS, the Applicant is the occupier and not the owner of the aforesaid
premises for which water supply connection is applied for;
AND, WHEREAS, The PHEO has sought an Indemnity Bond in favour of PHEO to be
furnished by the applicant to indemnify against any possible claim of the PHEO for any
cost, damage, expense, claim, action, processing suit and charge etc;.
AND, WHEREAS, the Applicant has agreed to indemnify the PHEO in respect thereof.
IN WITNESS WHERE OF the Indemnifier has hereunto put his respective signature the
day and year first written above.
Indemnifier’s
Name
Signature
Address
Witness-1
Name
Signature
Address
Witness-2
Name
Signature
Address
Printed and published by the Director, Printing, Stationery and Publication, Odisha, Cuttack-10
Ex. Gaz. 1164-173+300
EXTRAORDINARY
PUBLISHED BY AUTHORITY
No. 938, CUTTACK, THURSDAY, MAY 26, 2016/ JAISTHA 5, 1938
4. It shall be come into force from the date of issue of this Notification.
S. K. RATHO
Special Secretary to Government
Printed and published by the Director, Printing, Stationery and Publication, Odisha, Cuttack-10
Ex. Gaz. 358-173+300
EXTRAORDINARY
PUBLISHED BY AUTHORITY
No. 5 CUTTACK, WEDNESDAY, JANUARY 2, 2019 /PAUSA 12 , 1940
[No.27– HUD-WS-SCH-0047/2018/HUD.]
HOUSING & URBAN DEVELOPMENT DEPARTMENT
RESOLUTION
The 1st January, 2019
Sub: Amendment of Orissa Water Works (Urban Local Bodies) Rules, 1980.
In exercise of the power conferred under rule 40 of the Orissa Water Works (Urban Local
Bodies) Rules, 1980 the State Government do hereby amend rule 11 & rule 12 of the said Rules and
order that the same will be given effect from the date of its publication in the Odisha Gazette.
The above Rules are amended as below.
11. The work shall have to be executed by the Executive Engineer, Officer-in-Charge of
the Public Health Engineering Organisation (PHEO) in accordance with the plan as
mentioned under rule – 7 as above.
12. Cost of all materials, viz., pipes, fittings, masonry etc. and labour shall be borne by
the Public Health Engineering Organisation(PHEO) at a flat rate of Rs.3,600/-
(Rupees three thousand six hundred) only per connection:
Provided that, the above cost of Rs.3,600/-/-(Rupees three thousand six hundred)
only shall be collected upfront from the consumer at the time of providing connection or
the said amount shall be collected at the rate ofRs.100/- (Rupees one hundred) only per
month in 36 (thirty six) equal consecutive monthly instalments.
ORDER
Ordered that the Resolution be published in the Odisha Gazette and copies of the same be
forwarded to all Departments of Governments/ all Heads of Department/ Accountant General,
Odisha/ Deputy Accountant General, Odisha/ All Revenue Divisional Commissioners/ E.I.C., PH,
Urban, Odisha/ Chief Engineers, Public Health, Odisha/ District Magistrate & Collectors/ Director
of Municipal Administration, H & U. D. Department/ All Superintending Engineers, Public Health
Circles/ all Executive Engineers, Public Health Divisions/ all Executive Engineers of Municipal
Corporations/ Municipalities/ N.A.C.s/ Estate Officer, G.A. Department/ Rent Officer, G.A. (Rent)
Department.
By Order of the Governor
G. MATHI VATHANAN
Principal Secretary to Government
Printed and published by the Director, Printing, Stationery and Publication, Odisha, Cuttack-10
Ex. Gaz. 1956-173+30
EXTRAORDINARY
PUBLISHED BY AUTHORITY
[No.20047―HUD-WS-POLICY-0001-2020/HUD.]
HOUSING & URBAN DEVELOPMENT DEPARTMENT
RESOLUTION
The 23rd November, 2021
Consequent upon taking various initiatives to improve the Water Supply and
Sewerage Service provision in the state like universal coverage by piped water supply,
24x7 water supply, Drink from Tap Mission, community partnership in water supply &
wastewater management through Jalasathi Program etc., the question of amending the
relevant provision in the Odisha Water Works (Urban Local Bodies) Rules, 1980 was
under consideration of the Government for some time. The State Government, after
careful consideration, do hereby make the following amendments to the Odisha
2
Waterworks (Urban Local Bodies) Rules, 1980 and subsequent amendments thereto and
order that the same may be given effect from the date of publication of this Resolution in
Odisha Gazette:
1. These rules may be called the Odisha Water Works (Urban Local Bodies)
Amendment Rules, 2021.
2. They shall come into force on the date of their publication in the Odisha Gazette.
3. In the Odisha Water Works (Urban Local Bodies) Rules, 1980 (herein after referred
to as the said Rules), under Rule 1, a sub-rule (f) shall be inserted by the following,
namely,
“(f) These Rules shall apply either to Public Health Engineering Organisation
(PHEO) or WATCO (Water Corporation of Odisha), as the case may be.”
4. In the said Rules, under Rule 3, the following sub-rules (t) to (z) shall be inserted,
namely,
(w) “Scrutiny charges” means the amount required to be deposited for a new
connection in water supply or sewerage house service connection towards
scrutiny and supervision charges by PHEO/WATCO.
(x) “Connection charges” means the amount required to be deposited with the
Officer-in-charge for the physical execution of the house connection.
(y) “Urban poor” means a family residing in an urban area and receiving the
benefits under the National Food Security Act., 2013.
3
“(a) All such installations as mentioned in rule 3 shall be under the control of the
Public Health Engineering Organisation or the concerned Urban Local Body or
under the custody of WATCO, as the case may be.
(b) The Sectional Officer, Public Health or the Assistant Manager, WATCO in
charge of the water supply & sewerage service provision in the area or any
other officer notified by the Govt. from time to time shall be the Officer-in-
charge of piped water and sewerage service provision to the houses/
institutions/ establishments under his jurisdiction. He shall be the competent
authority to sanction and execute the work of new water supply and sewerage
connection, receive scrutiny charges, connection charges for execution of the
work and monthly user charges at rates fixed under these Rules, reassess
user charges as may be required, and other similar activities in addition to his
normal duties of construction and/or operation & maintenance of the water
supply and sewerage systems/installations.”
(b) The applicant, who is not the owner of the Premises occupied by him may
apply along with an Indemnity Bond indemnifying the Public Health
Engineering Organization (PHEO)/ WATCO against any damage on account
of any dispute arising out of water supply connection to the premises. The
Indemnity Bond (I-Bond) is to be executed in non-judicial stamp paper of ₹ 10/-
only, made available by the Officer-in-charge, in the prescribed format as
appended at Appendix IV, along with address proof such as copy of electricity
bill/telephone bill voter identity card issued by the Election Commission of
India/UID Aadhaar Card/Passport/Bank Passbook/Ration Card issued by the
Government/ NFSA Card/Holding Tax Receipt by the ULB.
(c) The charges towards scrutiny and supervision for water supply connection for
different categories of uses shall be as below:―
(d) The scrutiny charges of `. 3,000 for domestic water supply connections may
also be paid in equated monthly instalments by the consumer along with the
monthly user charges bills as indicated under: -
(e) The charges towards scrutiny and supervision for sewerage connection for
different categories of uses shall be as below:
(f) As a proof of being an urban poor, such an applicant shall furnish a copy of the
NFSA card in addition to a copy of holding tax/property tax receipt,
registration/sale deed/record-of-rights/patta/lease deed of the land/plot, as the
case may be. The original documents shall be produced before the Officer-in-
charge, whenever necessary, for verification.”
“After scrutiny and approval, the Officer-in-charge shall intimate the applicant to
deposit the connection charges as prescribed under these Rules and execute the
work within seven days of receipt of the amount.”
9. In the said rules, under rule 10, Sub-Rule (a) shall be deleted and Sub-Rule (b)
shall be renumbered as rule 10.
10. In the said rules, under rule 15 Note IV, a new Note V shall be inserted by the
following, namely,
6
“Note V – The bill towards user charges for part of a month shall be computed on
pro rata basis rounded to the next 10 Rupees.”
11. In the said rules, the rule 18 shall be renumbered as Sub-Rules 18(a) and Sub-
Rules (b) and (c) shall be inserted below Sub-Rule (a) as below:
“(a) After installation of the meters, the consumer shall pay, in addition to water
user charges, a monthly meter rent towards the cost of the meter, its
installation, reading and other related services (meant for collection of arrear
charges , realisation of reconnection fee, issue of NOC while vacation of
government accommodation/quarters by the occupants etc.) at the following
rate:
(b) Whenever a customer reports his doubts about the proper functioning of his
meter and intends to get his meter tested, he may apply to the Officer-in-
charge to arrange for testing of the mater along with a deposit of the following
meter testing charges before the test is conducted, upon the receipt of which
the Officer-in-charge shall arrange to get the meter tested and arrange to take
remedial measures thereof.
7
(c) The Meter Rent and the Meter Testing charges shall be 50% of the rates
specified above for the urban poor consumers.”
12. In the said rules, under rule 22, Sub-Rule (a) shall be substituted by the following,
namely,
“(a) On the expiry of every month and within the 1st week of the succeeding
month, electronic user charges bills shall be generated by PHEO/WATCO in
the form as appended hereto in Appendix II and communicated to the
consumers through e-mail, e-message in their registered email ID and mobile
numbers or in person by the Jalsathi of the area for payment by the due date,
unless the charges are deducted from the monthly pay bill of the consumer
with arrangements for its deposited in favour of PHEO/ WATCO. No hard copy
of the bill will be distributed unless otherwise demanded by any specific
consumer.”
13. In the said Rules, under Rule 22, Sub-Rule (b) shall be substituted by the following,
namely,
“(b) It is the duty of the consumer to pay his monthly dues to PHEO/WATCO
through its authorised counters or agents by the prescribed date or in a
manner as prescribed by Government unless this charge is arranged to be
directly deducted from his pay bill and credited in favour of PHEO/WATCO”.
8
c. The consumer shall have the option to use any digital modes of payment like
Net banking, use of Debit/Credit card etc. enabling transfer of funds on a real-
time basis:
d. For any payment received in any form, the amount must be registered in the
central database on real-time basis and a system-generated electronic receipt
thereof shall only be issued to the payee.
e. No signature shall be required for such a system-generated receipt as indicated
above and such receipt shall be considered as valid proof of payment of the
amount indicated therein.
f. Jalasathis under the Jalasathi Program may be engaged by PHEO/WATCO to
collect water & sewerage service user charges etc. digitally from the consumers
at their doorsteps in a manner as decided by the Government or through
cheques.”
15. In the said rules, under rule 24, Sub-Rules (a) and (b) shall be substituted by the
following, namely,
i. Rebate at the rate of 2% of the monthly billed amount will be allowed to the
consumer if the monthly payment is made on or before the 25th of the
succeeding month.
ii. Beyond the above date and up to the last day of the month, no rebate will be
allowed, and the consumer has to pay the full amount billed for.
9
iii. It shall be the responsibility of the consumer to collect the monthly water bill if
not received by him through electronic message or intimation through the
local Jalasathi or other means adopted by PHEO/WATCO within stipulated
time of each succeeding month to avail of the rebate.
i. Rebate at the rate of 5%, 4% and 3% of the estimated bill amount will be
allowed to the consumers willing to pay the user charges in advance for a
year, six months or a quarter respectively.
ii. Such advance payments can be made by the consumer at any time during
the year.
iii. Rebate for such advance payments will be applicable to the months following
the month in which such advance payment is made.
iv. In case of advance payments, the rebate admissible for timely payment as in
(a) above shall not be applicable.”
16. In the said rules, rule 25 and sub-rule 25(a) shall be substituted as rule 25 by the
following, namely,
(a) Delayed payment surcharge (DPS) at the rate of 5% of the total monthly bill
amount shall be charged for delayed payments beyond the last date of the
month in which the payment is due.
(b) If the consumer further defaults in paying the dues along with the delayed
payment surcharge, DPS for every two months of such default shall be
charged to the defaulting consumer at the following rates:
(c) In the event of non-payment of user charges beyond the stipulated date of
payment, the Officer-in-charge may issue a disconnection notice giving 10
days’ time to deposit the billed amount.
(d) If the consumer is not able to pay the arrear dues at a time, he may be allowed,
on request, for part payment thereof provided that he clears the current dues
in full.”
17. This has been concurred in by the Finance Department at Noting 19 of H & UD
Department OSWAS File No. HUD-WS-POLICY-0001-2020.
11
ORDER
_______
Printed and Published by the Director, Printing, Stationery and Publication, OdishaCuttack-10
OGP/SBP Ex.Gaz. 1401-183+XXX
APPENDIX- II
No.
CONSUMER NO. : CONSUMER NO. DOM/COM/INST/IND BILL NO. MONTH & YEAR
Bill No. : NAME ISSUED ON PAY BY DATE