Empanelment of SI

EOI No.
ODCO-12/17 (39)/1/2021-EB-OD CO/187 Dated 29 th February 2024
Price: Rs 5900/-
(Non-refundable)
Bharat Sanchar Nigam Limited

(A Govt. of India Enterprise)
Expression of Interest (EOI)

For
Empanelment of System/Network Integrators
For
Establishment & Maintenance of
Customer’s Private Wide Area Network
on turnkey basis
including supply, installation, integration and maintenance
of networking equipment/solutions/services for
WAN/LAN/IT services, end user connected equipment
(wired/wireless) like Wi-Fi, Blue-tooth,
IOT or non-IOT devices/CCTV etc.
Enterprise Business Cell

Odisha Telecom Circle
Signature of Bidder (With Of icial Seal & Date) Page 1 of 25

EOI No. ODCO-12/17 (39)/1/2021-EB-OD CO/187 Dated 29 th February 2024
BHARAT SANCHAR NIGAM LIMITED

(A Government of India Enterprise)
O/O CHIEF GENERAL MANAGER, ODISHA TELECOM CIRCLE

1st FLOOR, UNIT-II, ASHOK NAGAR, BSNL BHAWAN, NEAR IG PARK, BHUBANESWAR-751009
No: ODCO-12/17(39)/1/2021-EB-OD CO/187 Dated at Bhubaneswar 29 th Feb’ 2024
NOTICE INVITING EOI (EXPRESSION OF INTEREST) For Empanelment of System/Network

Integrators for Establishment and Maintenance of Customer’s Private Network on Turnkey basis.
Sealed EOIs are invited by the Chief General Manager Telecom, Odisha Circle, Bhubaneswar-751009 on
behalf of BSNL from eligible bidders for Empanelment of System/Network Integrators for establishment
and maintenance of Customer’s Private Wide Area Network on Turnkey basis including supply, installation,
integration and maintenance of networking equipment/solutions/services for WAN/LAN/IT services, end
user connected equipment (wired/wireless) like Wi-Fi, Blue-tooth, IOT or non-IOT devices/CCTV etc.. The
empanelment shall be applicable for a period of ive years.
1. Name of Work Empanelment of System/Network Integrators (SIs) for
establishment and maintenance of Customer’s Private Network on
Turnkey basis including supply, installation, integration and
maintenance of networking equipment / solutions / services for
WAN / LAN / IT services, end user connected equipment
(wired/wireless) like Wi-Fi, Blue-tooth, IOT or non-IOT
devices/CCTV etc.
2. Cost of the form Rs.5900/- (non-refundable) (including 18% GST)
To be submitted in form of Demand Draft (DD) from any scheduled

bank drawn in favor of A.O. (A&P), O/o the CGM, BSNL, Odisha
Circle, Bhubaneswar.
3. Sale of form Can be downloaded from www.odisha.bsnl.co.in under “Business
Opportunities” Section
5. EOI Type Non-exclusive, walk-in & Open for all eligible categories
6. Last date and time of Open Ended
submission of
applications
EOI documents should be submitted in duly sealed cover with clear superscription “EOI for Empanelment
of System/Network Integrators” addressed to AGM (EB-NB), O/o CGM, BSNL, Odisha Telecom Circle, 1st
Floor, Room No- 100, BSNL Bhawan, Unit-II, Ashok Nagar, Near IG Park, Bhubaneswar-751009 along with
the necessary documents for National/Circle/Circle-Silver Category of empanelment. For BA-Silver Category
the EOI documents are to be submitted at respective BA Office mentioned in Clause 11 of this EOI document.
Asst. General Manager (EB-NB),

O/o CGMT Odisha Circle, Bhubaneswar

INDEX
SN# Description Page No.

1 Introduction 4
2 Scope of Work 5
3 Eligibility criteria for System/Network Integrators 6
4 Other Terms & Conditions 8
5 Procedure for Empanelment of System/Network Integrators 10
6 Duration of Empanelment 10
7 Allocation of Work 10
8 Non-Performance Clause 11
9 Payment Terms & Conditions 11
10 Submission of application 12
11 Empanelment dealing Of ice 12
12 Check List 13
13 Annexure-I (Application Format) 14
14 Format-A 18
15 Format-B & C 19
16 Annexure-II (Agreement format) 20
17 Annexure-III (Format of BG for Empanelment) 23
18 Appendix-A 25

1. Introduction:
1.1. Bharat Sanchar Nigam Limited (BSNL) is one of the largest & leading public sector units providing
comprehensive range of telecom services in India. BSNL offers all kinds of telecommunication
services like Basic (both ixed and wireless), Cellular, Data, National long distance, Internet etc.
Keeping pace with the technological trend to provide latest and varied value-added services to its
customers, BSNL has deployed state of the art Multi-Protocol Label Switching (MPLS) based Virtual
Private Networks (VPN).
1.2. Growth in industrial and IT sectors in India during last few years has created new business
opportunities in telecom sector. BSNL has leveraged its widespread telecom network resources in
India to tap these business opportunities and provide customized network solutions and services
to its clients. Enterprise Business Cell is formed in every circle of BSNL to undertake such new
business activities in India.
1.3. The basic objective of this EOI is to enable BSNL to provide complete end-to-end solution to its
esteemed enterprise customers. BSNL intends to have a tie up with System/Network Integrators
for Establishment of Customer Wide Area Private Network and complete network solutions on
turnkey basis including supply, installation, integration and maintenance of networking
equipment/ solutions/services for WAN/LAN/IT Services, end user connected equipment
(Wired/Wireless) like Ei-Fi, Bluetooth, IoT, non-IoT devices/CCTV etc. The SI will do all the
marketing & Selling of BSNL Data Services & Supply, Con iguration and Maintenance of Customer’s
End Equipments, their network on LAN / WAN etc. for Data Services offered by BSNL. In case
required, they will also do all the operations and maintenance activities related to customer end &
co-ordination with concerned agencies.
1.4. Some of the Customers are also inviting bids through open tender for provisioning of leased
connectivity along with the setting up of WAN for them. In order to acquire the new business, BSNL,
Odisha Circle has to participate and compete in the tender with other service providers. In such
cases also BSNL requires services of System/Network Integrators, who will be responsible to
supply network equipments and related items, con iguration and integration with existing
network, operation, maintenance and support related to customers. The successful
System/Network Integrators should not enter into any agreement with other competitors of BSNL
in this regard for the same work.
1.5. The System/Network Integrators as per this EOI shall be categorized as National, Circle, Circle-
Silver and BA-Silver SIs. While National SI shall have presence throughout the country, the Circle
and Circle-Silver System/Network Integrators shall have presence in the State of Odisha. Whereas
BA-Silver SIs shall have presence in the Business Area level of Odisha Circle.
1.6. The successful System/Network Integrators should enter into an agreement with BSNL Odisha
Telecom Circle for establishment of private WAN and complete networking solution on turnkey
basis including supply, installation, integration and maintenance of networking equipments
/solutions /services for WAN /LAN /IT Services, end user connected equipment (wired /wireless)
like Wi-Fi, Bluetooth, IoT or non-IoT devices/CCTV etc. and related items.

2. Scope of Work:
The General Scope of Work of System/Network Integrators (SIs) is given below, but not limited to as it
depends on the requirement of the customer.
2.1. Establishment of Customer Wide Area Private Network and complete network solutions on
turnkey basis including supply, installation, integration and maintenance of networking
equipment/ solutions/services for WAN/LAN/IT Services, end user connected equipment
(Wired/Wireless) like Ei-Fi, Bluetooth, IoT, non-IoT devices/CCTV etc. If required by the customer,
any existing LAN should be integrated with the proposed WAN.
2.2. SIs will also arrange to provide relevant equipments free of cost for demonstrating the capability
of solution, if the same is required by the customer.
2.3. Provisioning of service to customer:

2.3.1. BSNL and SI will jointly address the network/solutions/services requirements of the
customer.
2.3.2. For providing last mile connectivity to the customer, SI will coordinate and pursue with
concerned BSNL authorities as well as other agencies / Departments (Like regional of ices
of BSNL) to enable the same and complete the project in time.
2.3.3. To get the Delivery Challan, Installation Report/ Commissioning reports signed by the
customers.
2.3.4. To give basic training to customer representatives at the sites regarding operation, testing
and the con iguration of equipment.
2.3.5. To carry out the annual operation & maintenances such as with or without consumables,
spares, testing instruments, installation jigs etc., certain quality of service is to be
guaranteed. Imprest stock of consumables and spares needs to be maintained to ensure the
committed uptime. Besides routine/ preventive maintenance and operations, such projects
usually require up gradation of the maintained systems during the contract period.
2.3.6. Also, to provide necessary up gradation and modi ication on both software and hardware to
meet the customer requirements from time to time.
2.4. The smooth functioning of the various applications and software provided to the customer should be
ensured by the System/Network Integrators.
2.5. Smooth Data connectivity between the WAN Connected Premises and the Central Location is to be
ensured.
2.6. SI will also conduct technical seminar for BSNL Officers to make them conversant about their product
capabilities vis-à -vis customer requirement.
2.7. Maintenance, Support Services, Annual Maintenance Contract etc. in respect of equipments supplied
to the customer.

3. Eligibility Criteria for System/Network Integrators:
Category Booking of Business

Basic Criteria Delivery of Business
of SI
Turnover ₹ 20 Cr Any business of PAN India
Experience ₹ 10 Cr. Circle/unit
National
Performance Bank
₹ 15 Lakh
Guarantee (PBG)
Turnover ₹ 3 Cr. Any business of Anywhere in Home
Experience ₹ 1.5 Cr. Circle/Unit Circle including
Circle
Performance Bank adjoining Circles or
₹ 3 Lakh any three Circles
Guarantee (PBG)
Turnover ₹ 20 Lakh Any business of the Circle Anywhere in Home
Circle Experience ₹ 10 Lakh with SI component value Circle or part of
Silver Performance Bank up to Rs. 50 lakhs per Home Circle
₹ 50,000/-
Guarantee (PBG) project / annum.
Turnover ₹ 10 Lakh Any business of the BA Anywhere in Home
Experience ₹ 5 Lakh with SI component value BA including
BA Silver
Performance Bank up to Rs 25 lakhs per adjoining BAs or
₹ 25,000/- project / annum. three BAs.
Guarantee (PBG)
Note:
(i) Turnover = Average Annual Turnover for last two financial years as per Profit & Loss Account/ITR.
(ii) Experience = Experience in supply, installation, integration and maintenance of equipment/solution/
services for WAN/LAN/IT Services, end user connected equipment (wired/wireless) like Wi-Fi,
Bluetooth, IoT or non-IoT devices/CCTV etc. For this CA Certificate or Experience Certificates are to be
submitted.
3.1. National SIs:

3.1.1. Once an SI is empaneled in National Category in any of the Circle. it will be deemed to be
empaneled in other Circles also for projects having total SI Component values Rs. I Cr and
above.
3.1.2. Circles will invite quotes from all such National SIs along with their locally empaneled Sls
through e-tendering.
3.1.3. However, such National Sls shall be free to decide whether to work or not in Circles where the
SIs have not empaneled (Other than Home Circle and Non-Consented Circles).
3.1.4. A National SI can also get empaneled in other Circles with a consent letter (Appendix-A). In
that case the concerned Circle(s) (Consented Circle/s) will invite bids for value below Rs. l Cr
also from such National SIs.
3.1.5. National SIs empaneled at their initial/ irst empanelment Home Circle / Units are eligible for
projects having SI Component values below Rs. I Cr also.
3.1.6. National Sls will not be required to submit PBG of Rs. 15 Lakhs in Circles other than home
Circle.
3.2. Circle SIs:

3.2.1. A Circle SI can become SI of any other Circle(s) of its choice on submitting a consent letter
(Appendix-A) as above with an additional BG of Rs. l Lakh per Circle, provided such SI is
meeting the SI eligibility criteria of that Circle(s).

3.3. Detailed Eligibility and operational Criteria of SI:
SN# National SIs and Circle SIs Circle Silver SIs and BA Silver SIs
(i) SI or its parent company should be a SI may be a company / LLP / Partnership
company/LLP/Partnership irm, registered irm / proprietor irm registered in India.
in India.
(ii) The SI should have a valid GST registration certi icate as applicable.
(iii) a) SI shall be required to submit additional project-wise PBG value as per instructions
issued from time to time.
b) ln tender cases, SI shall submit EMD/PBG as per customer requirement on back-to
back basis. In this regard, instructions issued by BSNL will be applicable from time
to time.
(iv) SI shall be a direct owner of technology or SI shall have tie up and technical
have a direct teaming agreement with each arrangement directly with the
of technology companies directly or with technology company or thorough its
their authorized channels that form the core authorized dealer whose equipment has
building block for supply, installation, been used in delivery so as to ensure long
integration and maintenance of networking term support to the core building block
equipment/ solutions/ services for WAN/ for supply, installation, integration and
LAN/ IT Services, end user connected maintenance of networking equipment/
equipment (wired/wireless) or related solutions/ services for WAN/ LAN/ IT
project implementation. The core building Services, end user connected equipment
blocks may be classi ied as servers, (wired/wireless) or related project
computers. computer peripherals. routers, implementation. The core building blocks
LAN Switches/hubs, irewall, leased line may be classi ied as servers, computers,
modems, ISDN backup devices, connectors, computer peripherals, routers, LAN
Wi-Fi, blue-tooth, IoT or non- IoT devices, Switches/hubs, irewall, leased line
CCTV etc. and basic computer related modems, ISDN backup devices,
software etc. connectors, Wi-Fi, blue-tooth, IoT or non-
IoT devices, CCTV etc. and basic
computer related software etc.
(v) The SI should provide letters of support The SI should provide letters of support
from OEM or its authorized channels of OEM from OEM or through its dealer/associate
stating that their solution will be supported stating that the solution/equipment will
on the platform proposed by SI for minimum be supported at all standard platforms
two years and as per customer requirement. for minimum two years and as per
customer requirement.
(vi) SI shall provide 24X7 help center either SI shall maintain 24X7 help number. SI
web-based or IVR based. SI shall ensure shall ensure consultation, assistance and
consultation, assistance and advice within advice within four hours or as de ined in
four hours or as de ined in SLA entered with SLA entered with customer. In other
customer. In other cases, complaint may be cases, complaint may be attended within
attended within eight hours eight hours.
(vii) The technical team of SIs will assist BSNL in coming out with the cost- effective solution
for the customers and will be required to give joint presentation with BSNL to the
customers.
(viii) The software up gradation for the irst year shall be provided by the SI free of cost.
However, SI will continue to provide up gradation on chargeable basis for subsequent
years.

(ix) SI shall support SLA requirements of BSNL customers and ensure its compliance. In case
SLA commitments are not met, SI shall be responsible for payment of penalties, if any,
imposed by the customer.
(x) Validity of the empanelment agreement shall be Five years, with provision of renewal
for another two years, based on performance.
(xi) SI cannot be a TSP/ISP, and If any SI after registration becomes TSP/ISP then the SI
agreement will be cancelled. Accordingly, previously empaneled SIs will also be
reviewed.
4. Other Terms and Conditions:
4.1. BSNL may float RFP between all eligible empanelled SIs for technical and commercial solutions
discovery as per customer requirements. Further, discussions may be held between
experts/customers for best customized/possible options.
4.2. BSNL has adopted e-tendering mechanism and the empanelled System Integrators will have to
register in BSNL’s e-tendering mechanism as applicable from time to time, bringing transparency &
more automation in system.
4.3. BG for Empanelment: National, Circle, Circle Silver & BA Silver System/Network Integrators shall
submit Bank Guarantee (BG) of ₹ 15 lakhs, ₹ 3 lakhs, ₹ 50,000/- & ₹ 25,000/- respectively for five and
half years from any scheduled bank for abiding by general rules of empanelment agreement.
BG should be submitted before signing the agreement on issue of letter of intent, for ensuring full
compliance of agreement conditions. Initially, the BGs shall be valid for at least five and half years
from the date of issue of letter of intent and shall be renewed from time to time till six months beyond
the expiry of agreement and till all outstanding dues to BSNL, if any, have been fully paid and its claims
are satisfied or discharged and also discharge of all responsibilities with regard to supply, configure
and maintenance of customer end equipment for the full period of warranty / AMC as applicable. The
validity of the BG will be six months more than the project duration. The Project duration includes
warranty and AMC, if any required by the customer.
4.4. System/Network Integrators should submit additional PBG of at least 5% of the P.O. value, or value
as desired by the end customer whichever is higher, whenever a work is awarded to System/Network
Integrators valid for the duration required for the project. Alternatively, where no PBG is to be
submitted by BSNL to customer, BSNL may allow at its discretion in situations if felt necessary for the
recovery of 5% of PO value from running bills instead of PBG for works requiring PBG up to the
amount mentioned in above para 4.3 and will be refunded on completion of warranty period as
required in the concerned project.
4.5. System/Network Integrators shall support SLA requirements of BSNL customers and ensure its
compliance. In case SLA commitments are not met, System/Network Integrators shall be responsible
for payment of penalties, if any, imposed by the customer.
4.6. System/Network Integrators shall carryout quarterly preventive visit to each customer site or as per
the customer requirement which will be notified in the terms and conditions for respective project.
4.7. System/Network Integrators will ensure availability of all spare parts for five years period.

4.8. The empanelment of System/Network Integrators will be on a Non-exclusive basis. The agreement
shall not restrict BSNL from contracting for identical or similar services from any other person
/party. Also, BSNL intends to empanel multiple number of SIs through this present empanelment
process. BSNL reserves the right to appoint any number of SIs in this category or sell directly or
through other channels also. BSNL also reserves the right to create other categories of SIs to serve a
particular segment of customers.
4.9. The empaneled System/Network Integrators should necessarily submit the quote through RFP
whenever called for. Even within short notice if the quote is called for, the same has to be given either
through email or fax. In case, SI is not able to quote for any particular project, reasons for not quoting
should be clearly submitted to BSNL, failure to submit the quote consecutively for three projects
without proper reason may entail the removal of SI from empanelment and BG shall be forfeited.
4.10. The SI should supply the equipment within a short period, which will be indicated in the PO on
project-to-project basis. The delivery must be completed not later than the dates specified in the
Purchase order. Extension will not be given except in exceptional circumstances. Should, however,
deliveries be made after expiry of the contracted delivery period, without prior concurrence of the
purchaser and be accepted by the consignee, such delivery will not deprive the purchaser of his right
to recover liquidated damage as below.
4.10.1. Should the supplier fail to deliver the store or any consignment thereof within the period
prescribed for delivery, the purchaser shall be entitled to recover 0.5% of the value of the
delayed supply for each week of delay or part thereof for a period up to first Ten weeks and
thereafter at the rate of 0.7% of the value of the delayed supply for each week of delay or part
thereof for another TEN weeks of delay. In the case of package supply where the delayed
portion of the supply materially hampers installation and commissioning of the systems, L/D
charges shall be levied as above on the total value of the concerned package of the purchase
Order. Quantum of liquidated damages assessed and levied by the purchaser and decision of
the purchaser thereon shall be final and binding on the supplier. Further, the same shall not
be challenged by the supplier either before Arbitration, Tribunal or before the Court. The same
shall stand specifically excluded from the purview of the Arbitration clause, as such shall not
be referable to arbitration.
4.10.2. The above clause is a general one. However, if BSNL is participating in any tender, the LD
clauses as given in the tender document of the customer will be binding of the
System/Network Integrators and any liquidity damages arising out of late delivery during the
performance of the contract which BSNL need to pay to the customer shall be borne by the
System/Network Integrators, as per the customer tender document.
4.10.3. BSNL may also deduct the amount at actual which BSNL needs to pay to the customer on
account of non-adherence to SLA from System/Network Integrators from balance payment or
SD/BG, if due to the failure on part of System/Network Integrators, BSNL could not meet the
SLA condition.
4.10.4. Without prejudice to its rights of any other remedy, BSNL may encash Bank Guarantee in case
of any breach in terms and conditions of the agreement by the System/Network Integrators
or in case of business loss suffered by BSNL due to failure of service on part of the
System/Network Integrators.

4.11. For a specific project, the selected SI shall give an undertaking to BSNL stating that they will not
participate in the tender either directly / indirectly for the projects. If BSNL subsequently comes to
know that the empaneled vendor/SI had participated in any tender either directly/indirectly, BSNL
reserves the right to delete the name of the System/Network Integrators from the list of
empanelment, in addition to forfeiture of Bank Guarantee (BG).
4.12. SI should give on-site warranty of twelve months from the date of commissioning. Warranty cost
will be included in the cost of equipment. After warranty support, SI should also provide the AMC
of the customer end equipment. Annual AMC charges should be quoted separately.
5. Empanelment of System Integrator:
5.1. The Circle/BA Standing Committee shall empanel eligible system/network Integrators (SIs)
according to the terms and conditions of empanelment. Further, if required, the applicant may be
called for presentation on a speci ied date, time and venue before the Standing committee. The
presentation will be comprised brie ly on Company/ irm Pro ile, Projects Undertaken for BSNL/
other organizations, companies, Agreements/Ties up with OEMs, Typical solution for Target
Markets/ Customer requirements, Present & future Business opportunities in Odisha & BSNL etc.
5.2. Letter of Intent will be issued to quali ied applicant for submission of Performance Bank Guarantee
and execution of empanelment agreement of System/Network Integrators.
5.3. After execution of agreement, letter of empanelment will be issued.
6. Duration of Empanelment:
The agreement of Empanelment shall be valid for a period of FIVE YEARS from the date of signing the
Agreement unless revoked earlier for whatever reasons. If at any stage during the tenure of this
agreement, it comes to the notice of BSNL, directly or through some other complaint, that the
System/Network Integrators had misrepresented the facts or submitted any false information or hidden
any information, which could have affected the signing of this agreement with the System/Network
Integrators this agreement shall stand terminated immediately under intimation to the System/Network
Integrators.
Extension of Agreement: The period of agreement may be extended by BSNL beyond the initial period
of 5 (five) years. The period of renewal shall be 2 (two) years depending on satisfactory performance of
the empanelled System/Network Integrators.
7. Allocation of Work:
7.1. When any project is to be executed, bids shall be obtained through limited e-tendering from eligible
System/Network Integrators (SIs) or through Open e-tendering as decided by BSNL for exploring
best and genuine rates. The work will be awarded to the SI after following applicable selection
procedure.
7.2. SI who makes all effort in On – boarding the customer on nomination basis on behalf of BSNL will be
extended full support with the policy of “Bring It Get It” on back-to-back basis. Though it can be only
adopted in rare cases where client gives clear choice for a particular SI, with its rates and the solution.
To give an edge to such SIs who nurtured the business, shall be established as per relevant covenants
under Channel Partner Policy – CPP.

7.3. SIs can also bring to BSNL its customers for providing networking requirement using BSNL’s
infrastructure. The following preference will be given to SIs who brings in the customers to BSNL,
subject to their empanelment in desired category.
7.3.1. The SI who brings in customer to BSNL (incumbent SI) shall be given a choice by way of
providing “First Right of Refusal” at the L1 rates determined by limited e-tendering procedure if
he is eligible. In case the incumbent SI is non L1 and chooses not to accept L1 rates, the work
will be awarded to L1 SI.
7.3.2. In case of L1 SI is not able to execute the work/refuses to work, then he shall be debarred for
one year to participate in RFPs/quotation calls from date of refusal, along with other penal
actions under empanelment.
8. Non-Performance Clause:
8.1. The empaneled System/Network Integrators who are dormant for last two years will be reviewed by
CGM BSNL Odisha Circle to resolve the issues if any. However, if such SIs do not respond for the
meeting or do not still show any interest towards BSNL Enterprise Business, their empanelment may
be terminated by BSNL.
8.2. The empanelment of System/Network Integrators who are dormant for last two years and found to
compete directly or indirectly with BSNL will be terminated with due procedure in order to safeguard
the BSNL’s interests and to check leakage of rates/information during the tendering process or
otherwise.
9. Payment Terms & Conditions:
9.1. All the offers to the customer will be in the name of BSNL and by the BSNL.
9.2. The customer will make all payments towards project cost to BSNL.
9.3. Back-to-back payment arrangement will be there from BSNL to System/Network Integrators for
Establishment & Maintenance of Customer’s Private Wide Area Network on turnkey basis including
supply, installation, integration and maintenance of networking equipment/solutions/services for
WAN/LAN/IT services, end user connected equipment (wired/wireless) like Wi-Fi, Blue-tooth, IOT
or non-IOT devices/CCTV etc.
9.4. BSNL will issue a Purchase order (P.O.)/Work Order (W.O.) to SI containing details of equipment
along with agreed price, terms & conditions as per customer requirements.
9.5. Payment to the System/Network Integrators will be made in installments depending upon the
payment that the BSNL will get from the Purchaser.
9.6. Normally AMC payment, wherever entered will be made on back-to-back basis after the expiry of
AMC period subject to fulfillment of Service Level Agreement (SLA) and maintenance schedule.
9.7. Depending on customer, market position, BSNL will be charging a commission/profit

margin/markup on the SI invoices value.

10. Submission of Application:
10.1. EOI document can be downloaded from web site www.bsnl.odisha.co.in. Separate Demand Draft of
Rs. 5900/- (Cost of EOI document) payable at Bhubaneswar, drawn at any nationalized /scheduled
Bank, in favor of AO(A&P), O/o CGMT, BSNL, Odisha Telecom Circle, Bhubaneswar should be
submitted along with the downloaded EOI Document. The fee for the application is neither
transferable nor refundable. The details of the application fee should be clearly mentioned in the
application form.
10.2. The bidder shall duly fill in Annexure-I with documents as specified in it (documents should be
placed by bidder as Annexure-1 to 11 in properly sealed envelope) with signature and seal on each
page. The bidder shall also submit DD towards cost of EOI document as above. The copies of
supportive documents/certificates should also be with signature and seal on each page.
10.3. For National/Circle/Circle-Silver category of empanelment, documents shall be submitted at Circle

Office and for BA-Silver Category of empanelment, documents shall be submitted at respective BA
Head Offices where the bidder is interested as per Clause 11 of this EOI Document.
10.4. All costs & expenses associated with submission of application shall be borne by the company/firm
submitting the application and BSNL shall have no liability in any manner in this regard or if it
decides to terminate the process of short-listing for any reason whatsoever.
10.5. The right to suspend the short-listing process or part of the process to accept or reject any or all
applications at any stage of the process and / or to modify the process or any part thereof at any
time without assigning any reason therefore is reserved by BSNL without any obligation or liability
whatsoever.
10.6. If any one of the above documents required to be submitted along with EOI is found wanting, the
offer may be liable for rejection at that stage. However, BSNL may at its discretion call for any
clarification regarding the documents submitted by the bidder. BSNL may also ask for submission of
any additional/missing document within a stipulated time period. In such case(s), the bidder shall
have to comply the BSNL’s requirement within the specified time. In case of non-compliance to such
queries, the EOI of the bidder will be out rightly rejected without entertaining further
correspondence in this regard.
11. Empanelment Dealing Office (Category – Wise):
Category of
Dealing Office Addressed to:
Empanelment
AGM (EB – NB),
National SI
O/o – CGM, BSNL, Odisha Telecom Circle,
1st Floor, Room No – 100, BSNL Bhawan,
Circle SI BSNL Odisha Circle Office Unit-II, Ashok Nagar, Near IG Park,
Bhubaneswar – 751009
Circle-Silver SI
1. Balasore BA Office The General Manager,
O/o – GMTD, Balasore BA,
BA-Silver SA Doorsanchar Bhawan,
Balasore-756001

2. Berhampur BA Office The General Manager,

O/o – GMTD Berhampur BA,
Telephone Bhawan,
Berhampur (GM) -760001
3. Bhubaneswar BA Office The Principal General Manager,
O/o – PGMTD, Bhubaneswar BA
Doorsanchar Bhawan, Unit-9
Bhubaneswar – 751022
4. Cuttack BA Office The Principal General Manager,
O/o – PGMTD Cuttack BA,
Doorsanchar Bhawan, Link Road
Cuttack - 753012
5. Dhenkanal BA Office The Principal General Manager,
O/o – PGMTD Dhenkanal BA,
Dakhinakali Road,
Dhenkanal-759001
6. Koraput BA Office The General Manager,
O/o – GMTD Koraput BA,
DoorSanchar bhawan, Vivekananda Marg
Koraput – 764020
7. Rourkela BA Office The Principal General Manager,
O/o – PGMTD Rourkela BA,
Doorsanchar bhawan,
Rourkela-769001
8. Sambalpur BA Office The General Manager,
O/o – GMTD Sambalpur BA,
Sambalpur-768001
12. Check List:

12.1. Application form in Annexure-I with documents as per Annexure-1 to Annexure-11
12.2. Cost of EOI Document of Rs. 5900/-

Annexure – I
APPLICATION FOR EMPANELMENT OF SYSTEM INTEGRATOR (SI)
PART A GENERAL INFORMATION

01 Name the company/ proprietorship/
partnership concern/ Limited Liability
Partnership (LLP)/ Individual
02 Type of Entity (company/
proprietorship/partnership concern/Limited
Liability Partnership (LLP)/Individual)
03 Year of Incorporation as applicable
04 Application for Category:
National SI / Circle SI / Circle Silver SI/
BA-Silver SI
05 Registered Office:
a) Address of the Registered office
b) Website Address
c) Phone No.
d) FAX NO.
e) Contact Person Name
f) Designation
g) Mobile No.
h) Email address
06 Head of ice in Odisha:
a) Address for communication
b) Contact Person
c) Name
d) Designation
e) Phone No.
f) FAX NO.
g) Mobile No.
h) Email address
07 Are you Associated with BSNL recently or in
the past, if so, please attach copy of
appointment of empanelment.
08 Infrastructure facility available with the System
Integrator:
a) Whether IT and Sales/ Marketing Deptt. Exists.
b) Whether suf icient skilled persons working to

meet the project’s requirement (Particularly
for local head of ice)

c) Details of team members for necessary co-

ordination with BSNL.
d) Whether the company / proprietorship etc.
has letter of support from OEMs (Original
Equipment Manufacturer) or its authorized
Channels. If so, attach the list in detail
e) Whether the entity is be a direct owner of
technology or have a direct teaming
agreement with each of technology companies
that form core of building block for supply,
installation, integration and maintenance of
networking equipment/ solutions/ services
for WAN/ LAN/ IT Services, end user
connected equipment (wired/wireless) or
related project implementation.
f) Whether company / proprietorship etc. is a
ISO 9001:2000 or above certi ied
g) Whether registered in Central Public
Procurement Portal
(https://etenders.gov.in/eprocure/app)
h) No. of clients’ companies empanelled with for
similar type of works
i) No. of companies tied up with for equipment
procurement, supply etc.
j) Any other relevant information in support of
above subject.
PART B: Details of payment towards cost of EoI document

Amount of Draft ₹ 5900/-
1 Issue Date
2 D.D. No.
3 Name of the bank
4 Branch

PART C: APPLICATION DETAILS

Sl Required Information Indicative Documents to be attached in Annexure Enclosed
No. (Yes/No)
1. Name and address of the In case of Company:
Person Signing the a) Power of Attorney attested by Notary
document b)Copy of the board Resolution certi ied by the
Company secretary for appointing the Power of
Attorney.
In other cases:
Credential of person signing the document
The bidders are requested to attach the
documents as Annexure 1 of their bid document.
2. a Whether the company is In case of company:
a public limited or a a) A Corporate brochure of the company.
Private limited company b) Certi icate of Incorporation
or proprietorship, c) Memorandum and Article of Association
registered in India d) Details of Directors
b. Area of business: e) Annual report for last 2 inancial years
IT/Networking In case of proprietorship/others:
Details of Proprietorship/others with proof of
registration or applicable documents.

3. a Whether the entity is a Letters from OEM (Original Equipment Manufacturer)
direct owner of or its authorized channels or its dealer/associate
technology or have a stating that they will support the product/solution
direct teaming through the System Integrator for the next two years.
agreement or have a tie (Attach details as per Format A)
up and technical
arrangement directly The bidders are requested to attach the
with the technology documents as Annexure 3 of their bid document.
company or thorough its
authorized dealer for
the core building block
for WAN/LAN.
b Letter of Support from
OEM or its authorized
channels or its
dealer/associate
4. ISO 9001:2000 or Copy of the ISO Certi ication document.
higher certi ication for
services The bidders are requested to attach the
document as Annexure 4 of their bid document.
5. Annual Turnover for last Pro it and Loss Account for the last 2 inancial Years
two years as per P&L certi ied by Chartered Accountant
Account/ITR FY : Rs. , FY_______: Rs.______

6. Experience a) P O copies
b) Satisfactory Completion Certi icate from the
end Customer
c) CA Certi icate/Experience Certi icate
(Attach details as per Format B)
7. Support Centers in Organizational Chart and infrastructure details with the
Odisha / India list of support centers in Odisha and India/Undertaking
that SI shall work on PAN India (National SI) or PAN
Circle (Circle & Circle-Silver SIs) and PAN BA basis for
BA SIs – as applicable. Details of support centers
(Address, Contact Tel No., No of staffs etc.) (Format C
for reference)
The bidders are requested to attach the documents
as Annexure 7 of their bid document.
8. Central Public Copy of CPP Portal Registration (Login ID, user Type
Procurement Portal and GEPID)
(CPPP) Registration No. The bidders are requested to attach the documents
9. GST Registration No. Copy of the GST Registration
10. Income TAX PAN No. Copy of PAN
The bidders are requested to attach the document
11. Acceptance of all terms A copy of the EOI document signed, in the bottom of all
and conditions in the pages as a token of acceptance of all terms and
EOI conditions.
All documents should be signed and stamped by the authorized signatory of the bidder in each page of the
document submitted.
I/we hereby certify that all the particulars given above are correct and true to the best of my knowledge.
Signature ________________________________
(Authorized Representative)
Full Name :
Designation :
Address :
Note: 1. If needed, the bidder can use separate sheets for explaining the above points.
2. BSNL reserves the rights to verify the facts given by the bidder, with the authorities, if so required.

FORMAT-A
(FOR OEM DETAILS)
Name of the OEM or

its authorized Whether
HQ of the OEM No. of Years of
channel or dealer (s) Authorization
or its Support
with whom direct from OEM or its
Sl No Equipment/ SW authorized available
teaming agreement authorized
channel or from current
exists/ from whom channel or dealer
dealer year
Letter of Support attached.
available
1. Router
2. Switch
3. Firewall
4. Server
5. NMS/EMS
6. Radio Modem/Radio
modem
7. Leased line Modem
8. FTTH ONT
9. Optical Customer
Premises Equipments
(CPE)
10. Video Conferencing
Equipment
11. Media Converter
12. CCTV
13. UPS
14. Stabilizer
15. N/w Rack
16. Cable & connector: -UTP
/ Fiber etc.
17. Computers &
Accessories
18. WiFi Access point; Wifi
Controller
19. Display Unit (Video
Wall/TV etc.)
20. Basic computer related
software
Note: The bidder may add any other items/specifications etc. in additional rows/columns.

FORMAT-B
(Experience of Project implementation on turnkey basis)
Sl. Information required Details

No.
01. Name of the Bidder
02. Name of the Project
03. P.O Date
04. Commissioning Date
05. Role of the Bidder
06. Number of Geographically separated WAN
Nodes
07. Value of the Project
08. Contact details of the Customer
09. Brief Description of the Project & Scope of
Work (Implementation, Operation
and Maintenance)
10. Testimonial Attached on Satisfactory
Completion of the Project
FORMAT-C
(Number of Support Centers)
Sl. No Name of the Town/City Postal address Name of the Contact Fixed
Person Telephone
Number, Fax No,
Email ID etc.

Annexure-II
AGREEMENT
(To be furnished on non-judicial stamp paper of Rs.100/-)
THIS AGREEMENT made on this day of , 20_ _ , at Bhubaneswar between

Bharat Sanchar Nigam Limited having its Regd. Of ice at Bharat Sanchar Bhawan, Harish Chandra Mathur
Lane, Janpath, New Delhi – 110001 (hereinafter referred to as “BSNL”) which expression shall include its
successors and assigns on the one part and
M/s___ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ (hereinafter referred to as “System Integrator”) which

expression shall include its successors and assigns on the other part.
WHEREAS BSNL intends to empanel System Integrators for establishment and maintenance of customized
Private Wide Area Network (WAN) on turnkey basis including supply, installation, integration and
maintenance of networking equipment/solutions/services for WAN/LAN/IT services, end user connected
equipment (wired/wireless) like Wi-Fi, Blue-tooth, IOT or non-IOT devices/CCTV etc.
AND WHEREAS the said System Integrator who is having all the wherewithal is hereby empanelled as
National / Circle / Circle-Silver / BA-Silver System Integrator (strike out whichever is not applicable)
to undertake all such jobs as and when assigned by BSNL on the terms and conditions as set out in this
agreement.
WHEREAS both the parties to the Agreement agree to the following terms and conditions:
01. The System Integrator shall nominate the team, their name(s), address (es) and telephone nos.
(Residence included) for better co-ordination.
02. The System Integrator shall make available the complete contact address of its Directors and local
heads as applicable to BSNL.
03. BSNL being a service organization, many of the requirements could be of emergency nature. The
agencies have to respond to such demands despite holidays/beyond of ice hours.
04. Mere empanelment does not confer automatic rights to a System Integrator to secure/procure jobs.
05. BSNL will not pay any extra charges related to presentation at BSNL and customer premises and
training to client’s representatives for operation & maintenances.
06. BSNL shall invite bids through e-tender portal from empanelled SIs for various types of projects
related to establishment of private WAN and complete networking solution on turnkey basis
including supply, installation, integration and maintenance of networking equipments /solutions
/services for WAN /LAN /IT Services, end user connected equipment (wired /wireless) like Wi-Fi,
Bluetooth, IoT or non-IoT devices/CCTV etc. and related items for inalization of the rates.

07. The bid shall specify validity of the prices, delivery period, penalty, AMC etc in the format available
in the e-tender portal. The rates for such project costs shall be inalized after observing all the
formalities. Depending upon the requirements, order could be placed on the empanelled SIs at the
inalized rates. However, before placement of Purchase Order, the prices may be negotiated taking
into account the reasonableness with reference to prevailing market price.
08. For participation in Projects through open tender, in order to be competitive, standing committee can
further negotiate the rates with the empanelled vendors.
09. It may not be possible to fix the prices of all the items as depending upon the requirement of the
customers, there may be slight variations in the specifications. BSNL could negotiate the prices of such
items with these selected vendors place orders on any of the empanelled vendor at negotiated price.
10. In a situation when the customer desires to expand the existing network, the procurement of add on
equipment becomes proprietary in nature. Keeping in view the requirement of the customer and the
fact that ultimately the customer will be paying for the cost of equipment, the BSNL may finalize the
prices of proprietary equipments after negotiations.
11. Process and Payment Terms:

a) Normally, all the offers to the customer will be in the name of BSNL and by the BSNL.
b) The customer will make all payments towards project cost to BSNL.
c) Back-to-back payment arrangement will be there from BSNL to System Integrator for
establishment of private WAN and complete networking solution on turnkey basis including
supply, installation, integration and maintenance of networking equipments /solutions /services
for WAN /LAN /IT Services, end user connected equipment (wired /wireless) like Wi-Fi,
Bluetooth, IoT or non-IoT devices/CCTV etc. and related items.
d) For each requirement of Customized WAN solution, BSNL will issue a purchase order (P.O.) to SI
containing details of equipment along with agreed price, terms & conditions.
e) Payment to the System Integrator will be made in installments depending upon the payment that
the BSNL will get from the Purchaser.
f) The AMC payment, wherever entered will be made on quarterly basis and after the expiry of
quarter subject to ful illment of Service Level Agreement (SLA) and maintenance schedule.
g) Depending on customer, market position, BSNL will be charging a commission on the SI invoices
value.
12. The terms and conditions in the EOI document No _________________________ shall form a part of
this agreement.
13. Commencement & Duration:

a) This agreement shall commence from the Day of , 20 for a period of ive
years up to .
b) BSNL may extend, if deemed expedient, the period of agreement by TWO YEARS at one time

depending on satisfactory performance of the empanelled system integrators.
13) Modi ications in terms: Any changes in the terms and conditions contained herein shall have
effect only prospectively, and shall be valid only if recorded in writing and signed by the authorized
of icers of the BSNL and the SI.
14) Termination:
a) Either party may terminate this agreement by giving three months’ notice in writing to the other.
The obligations of the parties shall continue during the notice period.
b) However, if the services of the System Integrator are not found satisfactory, BSNL shall have the
right to cancel the contract at any time without assigning any reason and without any inancial
compensation to the SI.
c) Whereas, if the System Integrator is found to be directly or indirectly competing with BSNL/ has
become a TSP/ISP, BSNL shall have the right to cancel the contract at any time without assigning
any reason and without any inancial compensation to the SI.
15) Arbitration:
That in case of any dispute or differences, breach & violation relating to the terms of the Agreement,
the said matter or dispute, difference shall be referred to sole arbitration of Chief general Manager
(CGM) of BSNL, Odisha Telecom Circle or any other person appointed by him That the award of the
arbitrator shall be inal and binding on both the parties. In the event of such Arbitrator to whom the
matter is originally referred to is being transferred or vacates his of ice on resignation or otherwise
or refuses to do work or neglecting his work or being unable to act as Arbitrator for any reasons
whatsoever, the CGM, BSNL, Odisha Telecom Circle shall appoint another person to act as Arbitrator
in the place of outgoing Arbitrator and the person so appointed shall be entitled to proceed further
with the reference from the stage at which it was left by his predecessor. The System Integrator will
have no objection in any such appointment, that arbitrator so appointed is employee of BSNL. The
said Arbitrator shall act under the Provisions of the Arbitration and conciliation Act, 1996 or any
statutory modi ication or reenactment there of or any rules made thereof.
IN WITNESSETH whereof the parties have put their hand on this Agreement on the day and year irst
above written.
__________________________________ ______________________________________________
BSNL SYSTEM INTEGRATOR through its authorized
representative
WITNESSES:

Annexure-III
FORMAT OF THE BANK GUARANTEE

(To be typed on Rs.100/- or as applicable non-judicial stamp paper)
Re: Bank Guarantee in respect of Agreement subsequent to letter of intent vide no-
_________________________________ dated ___________ against EoI no- _____________________________ dated _________
between Bharat Sanchar Nigam Limited, (BSNL in short) (A Government of India Enterprise), at Bharat
Sanchar Bhawan, Harish Chandra Mathur Lane Janpath, New Delhi – 110001 (hereinafter referred to as
“BSNL”) and M/s ________________________________________, A company registered under The Companies Act,
1956 and having its Registered Of ice at ____________________________________________ (may be suitably
changed in case of proprietor/partnership Concern/LLP/ Individual) (hereinafter called “ System
Integrator ”) whereby BSNL has agreed to empanel System Integrator (SI in short) for execution of
Customer’s Private Network on turnkey basis on the terms and conditions exclusively mentioned therein.
It has been agreed between the parties that a Bank Guarantee for Rs. ____________________________ /- (Rupees
_____________________________only) shall be given by the System Integrator in favour of the BSNL for due and
faithful performance of the terms and conditions of the said agreement.
_____________________________________Bank having its of ice at ______________________________________________________

has at the request of the System Integrator (M/s _______________________________________________________________),
decided to give the guarantee as hereinafter contained:
01. We, ________________________________________________ (hereinafter called ‘the Bank”) do hereby undertake

and assure to the BSNL that if in the opinion of the BSNL, the System Integrator has in any way failed
to observe or perform the terms and conditions of the said agreement or has committed any breach
of its obligations there-under, the Bank shall on demand and without any objection or demur pay
to the BSNL the said sum of Rs. ________________________________/-
(Rupees…………………………………..only) or such lesser amount as BSNL may demand without
requiring BSNL to have recourse to any legal remedy that may be available to it compel the Bank to
pay the same.
02. Any such demand from the BSNL shall be conclusive as regards the liability of System Integrator to
pay to BSNL or as regards the amount payable by the Bank under this guarantee. The Bank shall not
be entitled to withhold payment on the ground that the System Integrator had disputed its liability
to pay or has disputed the quantum of the amount or that any arbitration proceeding or legal
proceeding is pending between System Integrator and BSNL regarding the claim.
03. We, the Bank further agree that the guarantee shall come into force from the date hereof and shall
remain in full force and effect for the period up to from the date of commencement of the agreement
or the term of this guarantee whichever is later. But if the period of the said agreement is extended
either pursuant to the provisions in the said Agreement or by mutual agreement between the
System Integrator and the BSNL, the Bank shall renew the period of the Guarantee for such period
which expires 6 (six) months after the renewed period of the said agreement failing which it shall
pay to the BSNL the said sum of Rs…………………………/- (Rupees………………………..only) on written
demand by BSNL demanding the payment of the above sum.

04. The Bank further agrees that the BSNL shall have the fullest liberty without the consent of the Bank
and without affecting in any way the obligations hereunder to vary any of the terms and conditions
of the said agreement or to extend the time for performance of the said agreement from any of the
powers exercisable by BSNL against the System Integrator and to forebear to enforce any of the
terms and conditions relating to the said agreement and the Bank shall not be relieved from its
liability by reason of such failure or extension being granted to System Integrator or through any
forbearance, act or omission on the part of BSNL or any indulgence by BSNL to System Integrator
or any other matter or thing whatsoever which under the law relating to sureties would but for this
provision have the effect of relieving or discharging the guarantor.
05. The Bank further agrees that in case this Guarantee is required for a larger period and it is not
extended by the Bank beyond the period speci ied above in Clause 3, the Bank shall pay to BSNL on
written demand by BSNL having to demand the payment of the said sum of Rs. ________________
(Rupees ___________________________ only) on the last day on which the Bank Guarantee is due to expire.
06. Notwithstanding anything herein contained;
a. The liability of the Bank under this guarantee is restricted to Rs.

______________________________/- (Rs. __________________________only) and it will remain in force for
a period of _______ days i.e. up to ____________________________.
b. The guarantee shall stand completely discharged and all rights of the BSNL under this
Guarantee shall be extinguished if no claim or demand is made on us is writing on or before
__________________________________.
07. The Bank guarantees under its constitutional power to give this guarantee and
_______________________________ who have signed it on behalf of the Bank have authority to do so.
(Authorized Signature of the Bank Of icial)

Power of Attorney Number:

Appendix-A
Self-Declaration / Letter of Intent and Consent
For the Empanelment of existing System Integrators in other Circle/Units
To,
CGMT,
_________________ Circle
SUBJECT: Request for additional Empanelment in other Circle by National SI/Circle SI
As per the “Guidelines on Establishment of Customer’s Private Network Establishment (CPNE)on Turnkey
basis through System / Network Integrator (SIs)” of BSNL for providing turnkey solutions to its enterprise
customers the existing System Integrators (SI) may request for the empanelment in other Circles. In this
regard, it is submitted,
(i) That, my irm/organization/company____________________________________ herein after called applicant), is

already empanelled as a System Integrator in <Name of Home Circle > Circle as National/Circle Level
System Integrator.
(ii) That, the applicant is interested to get empanelled as SI in your Circle also.
(iii) That, the applicant is eligible under this policy to be empanelled as National/Circle SI.
(iv) That, the applicant on appointment as SI, would abide by the procedure as decided from time to time
by BSNL and its of icers in executing the network assignments as approved for the purpose.
(v) It is declared that the intended additional empanelment in your Circle would not affect the quality and
speed of the works in my existing empanelled Circle.
(vi) It is well understood, that Enterprise Business leads are of utmost importance and has got commercial
value for BSNL and would not be mis-utilized in any form which may be detrimental to the Business
interests of BSNL.
(vii) That the quotes given by me against the queries of BSNL would be irm and to be abided by me.
(viii) That, the acceptance of my offer against any goods or services would be at the sole discretion of BSNL
and my Company would have no claim or right on any business.
(ix) That all the terms and conditions as applicable to me in my home Circle of empanelment would be
enforceable in your Circle mutatis mutandis.
(x) That, the policy is non-exclusive in nature and the applicant can’t claim any right to any business,
customer, area or product etc.
(xi) That, the applicant is aware of the additional empanelment is mutual and can be cancelled by either
side on a due notice as per policy of BSNL.
(xii) The applicant authorises existing Home Circle Head to have lien on the BG submitted by me for any
non-performance committed in your Circle. For this purpose, CGM of home Circle would act as per the
advice of your Circle.
(xiii) The applicant is well aware that if at any stage/juncture it is established that the applicant as SI has
misrepresented BSNL and acted in a manner detrimental to the business interests of BSNL, BSNL
would be free to make good its losses from the applicant without prejudice to any other legal remedies
it may have.
Dated:
At:(_______________________________)
Copy: CGMT, ___________________ (Home Circle), ___________________

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EOI No.

ODCO-12/17 (39)/1/2021-EB-OD CO/187 Dated 29 th February 2024

Bharat Sanchar Nigam Limited

Expression of Interest (EOI)

Enterprise Business Cell

Signature of Bidder (With Of icial Seal & Date) Page 1 of 25

BHARAT SANCHAR NIGAM LIMITED

O/O CHIEF GENERAL MANAGER, ODISHA TELECOM CIRCLE

NOTICE INVITING EOI (EXPRESSION OF INTEREST) For Empanelment of System/Network

To be submitted in form of Demand Draft (DD) from any scheduled

Asst. General Manager (EB-NB),

Signature of Bidder (With Of icial Seal & Date) Page 2 of 25

SN# Description Page No.

Signature of Bidder (With Of icial Seal & Date) Page 3 of 25

Signature of Bidder (With Of icial Seal & Date) Page 4 of 25

2.3. Provisioning of service to customer:

Signature of Bidder (With Of icial Seal & Date) Page 5 of 25

3. Eligibility Criteria for System/Network Integrators:

Category Booking of Business

3.1. National SIs:

3.2. Circle SIs:

Signature of Bidder (With Of icial Seal & Date) Page 6 of 25

3.3. Detailed Eligibility and operational Criteria of SI:

Signature of Bidder (With Of icial Seal & Date) Page 7 of 25

4. Other Terms and Conditions:

Signature of Bidder (With Of icial Seal & Date) Page 8 of 25

Signature of Bidder (With Of icial Seal & Date) Page 9 of 25

5. Empanelment of System Integrator:

5.3. After execution of agreement, letter of empanelment will be issued.

Signature of Bidder (With Of icial Seal & Date) Page 10 of 25

9. Payment Terms & Conditions:

9.7. Depending on customer, market position, BSNL will be charging a commission/profit

Signature of Bidder (With Of icial Seal & Date) Page 11 of 25

10. Submission of Application:

10.3. For National/Circle/Circle-Silver category of empanelment, documents shall be submitted at Circle

11. Empanelment Dealing Office (Category – Wise):

Signature of Bidder (With Of icial Seal & Date) Page 12 of 25

2. Berhampur BA Office The General Manager,

12. Check List:

Signature of Bidder (With Of icial Seal & Date) Page 13 of 25

APPLICATION FOR EMPANELMENT OF SYSTEM INTEGRATOR (SI)

PART A GENERAL INFORMATION

b) Whether suf icient skilled persons working to

Signature of Bidder (With Of icial Seal & Date) Page 14 of 25

c) Details of team members for necessary co-

PART B: Details of payment towards cost of EoI document

Signature of Bidder (With Of icial Seal & Date) Page 15 of 25

PART C: APPLICATION DETAILS

The bidders are requested to attach the

Signature of Bidder (With Of icial Seal & Date) Page 16 of 25

Signature of Bidder (With Of icial Seal & Date) Page 17 of 25

Name of the OEM or

Signature of Bidder (With Of icial Seal & Date) Page 18 of 25

Sl. Information required Details

Signature of Bidder (With Of icial Seal & Date) Page 19 of 25

THIS AGREEMENT made on this day of , 20_ _ , at Bhubaneswar between

M/s___ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ (hereinafter referred to as “System Integrator”) which

Signature of Bidder (With Of icial Seal & Date) Page 20 of 25

11. Process and Payment Terms:

_Bank having its of ice at __________________

Copy: CGMT, _ (Home Circle), _