GE Digital Energy

Power Quality

01
PS_GE_
040_S8_U
SP_010-

Operating Manual
Uninterruptible Power supply

Digital Energy™
SitePro
20 kVA GE-HC version
400 Va.c. CE / Series 8

GE Consumer & Industrial SA

General Electric Company
CH – 6595 Riazzino (Locarno)
Switzerland
T +41 (0)91 / 850 51 51
F +41 (0)91 / 850 51 44
www.gedigitalenergy.com

GE imagination at work
 Model: SitePro 20 kVA GE-HC / Series 8

Date of issue: 19.10.2009

File name: OPM_SPE_XXX_20K_20K_8GB_V010_GE-HC

Revision: 1.0

Identification No.

Up-dating
Revision Concern Date
Document created from the following files:
OPM_SPE_XXX_10K_40K_8GB_V030.doc
1.0 30.07.2009
TDS_SPE_XXX_20K_20K_8GB_V010.doc
EDW_SPE_XXX_20K_20K_8GB_V010_GE-HC

COPYRIGHT © 2009 by GE Consumer & Industrial SA

All rights reserved.

The information contained in this publication is intended solely for the purposes indicated.
The present publication and any other documentation supplied with the UPS system is not to be
reproduced, either in part or in its entirety, without the prior written consent of GE.
The illustrations and plans describing the equipment are intended as general reference only and are not
necessarily complete in every detail.
The content of this publication may be subject to modification without prior notice.

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 Dear Customer,

We thank you for selecting our products and

are pleased to count you amongst our very
valued customers at GE.

We trust that the use of the SitePro 20 kVA

Uninterruptible Power Supply system,
developed and produced to the highest
standards of quality, will give you complete
satisfaction.

Please read carefully the Operating Manual,

which contains all the necessary information
and describes all you need to know about the
use of the UPS.

Thank you for choosing GE !

Distributed by: Your service contact:

g
GE Consumer & Industrial SA
General Electric Company
CH – 6595 Riazzino (Locarno)
Switzerland

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 Preface

NOTE!
The information contained in this publication is intended solely for
SitePro 20 kVA GE-HC UPS version.

Congratulations on your choice of a SitePro 20 kVA Uninterruptible Power Supply (UPS).

It will keep you away from any trouble due to unexpected power problems.
This manual describes how to prepare the installation site, provides weight and
dimensions and procedures for moving, installing and connecting the UPS, and details of
maintenance procedures suggested to preserve maximum reliability.
It explains the function of the UPS module, the purpose and location of the switches, the
meaning of the system events related to the front panel indication, and provides
procedures for starting and stopping the equipment.
While every care has been taken to ensure the completeness and accuracy of this manual,
GE assumes no responsibility or liability for any losses or damages resulting from the use
of the information contained in this document.

WARNING!
SitePro 20 kVA is a Class A - UPS Product (according to EN 50091-2). In a domestic
environment, this product may cause radio interference, in which case, the user may be
required to take additional measures.
Installation restrictions or additional measures may be needed to prevent disturbances.

We recommend that this manual be kept next to the UPS for future references.
If any problems are encountered with the procedures contained in this manual, please
contact your local Service Centre before you proceed.
This document shall not be copied or reproduced without the permission of GE.
Due to technical improvements, some of the information contained in this manual may be
changed without notice.

Safety instructions
Read carefully the safety instructions contained on the following page before the
installation, start-up and maintenance of the UPS, options and battery.
Pay attention to the rectangular boxes included in the text:
They contain important information or warning concerning electrical connections and
personnel safety.

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Table of contents Page

1 SAFETY RULES ................................................................................................................................................. 7

1.1 SAFETY SYMBOLS AND WARNINGS ..............................................................................................................................................9

2 LAYOUT........................................................................................................................................................... 10
2.1 LAYOUT SitePro 20 KVA................................................................................................................................................................... 10

3 INTRODUCTION ............................................................................................................................................ 11

4 DESCRIPTION ................................................................................................................................................ 12
4.1 BLOCK DIAGRAM AND MAIN ELEMENTS.................................................................................................................................. 12
4.2 OPERATION MODES........................................................................................................................................................................... 13
4.2.1 Normal operation mode VFI (Voltage Frequency Independent)......................................................................................... 13
4.2.2 Mains failure operation ......................................................................................................................................................................... 13
4.2.3 Mains recovery operation.................................................................................................................................................................... 13
4.2.4 Automatic Bypass.................................................................................................................................................................................... 14
4.2.5 Manual Bypass.......................................................................................................................................................................................... 14
4.3 SERVICE AND TECHNICAL SUPPORT.......................................................................................................................................... 15
4.4 WARRANTY............................................................................................................................................................................................ 15
4.5 RECYCLING AT THE END OF SERVICE LIFE .............................................................................................................................. 16

5 INSTALLATION............................................................................................................................................... 17
5.1 TRANSPORT........................................................................................................................................................................................... 17
5.1.1 Dimensions and weights ...................................................................................................................................................................... 17
5.2 DELIVERY................................................................................................................................................................................................ 18
5.3 STORAGE................................................................................................................................................................................................ 18
5.3.1 Storage of the UPS................................................................................................................................................................................... 18
5.3.2 Storage of battery (included in UPS cabinet)............................................................................................................................... 18
5.4 PLACE OF INSTALLATION................................................................................................................................................................ 19
5.4.1 UPS location ............................................................................................................................................................................................... 19
5.5 VENTILATION AND COOLING ........................................................................................................................................................ 20
5.6 UNPACKING.......................................................................................................................................................................................... 21
5.7 ELECTRICAL WIRING ......................................................................................................................................................................... 23
5.7.1 Mains input connection......................................................................................................................................................................... 23
5.7.2 Input/output over current protection and wire sizing............................................................................................................. 24
5.7.3 Installation requirements ..................................................................................................................................................................... 26
5.8 ELECTRICAL CONNECTION............................................................................................................................................................. 27
5.8.1 Power connections.................................................................................................................................................................................. 27
5.8.2 Choice of AC input for the power supply....................................................................................................................................... 28

6 CONTROL PANEL .......................................................................................................................................... 29

6.1 CONTROL PANEL ................................................................................................................................................................................ 29
6.2 TABLE OF FUNCTIONS AND INDICATIONS ON CONTROL PANEL.................................................................................. 30

7 LCD SCREEN .................................................................................................................................................. 32

7.1 HOME SCREEN..................................................................................................................................................................................... 32
7.2 METERING.............................................................................................................................................................................................. 34
7.3 ALARMS .................................................................................................................................................................................................. 36
7.3.1 Events (alarms and messages) .......................................................................................................................................................... 37
7.3.2 Alarms list .................................................................................................................................................................................................... 37
7.3.3 Messages list.............................................................................................................................................................................................. 40
7.3.4 Event report SitePro 20 kVA................................................................................................................................................................. 42
7.4 SETUP ...................................................................................................................................................................................................... 43
7.5 COMMANDS.......................................................................................................................................................................................... 47

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8 OPERATION.................................................................................................................................................... 48
8.1 PROCEDURES FOR SINGLE SitePro 20 KVA............................................................................................................................. 49
8.1.1 Initial start-up of the SitePro 20 kVA................................................................................................................................................ 49
8.1.2 UPS shutdown with load transfer on manual bypass Q2...................................................................................................... 53
8.1.3 From Manual Bypass Q2 to normal function VFI....................................................................................................................... 54
8.1.4 Complete UPS shutdown...................................................................................................................................................................... 55
8.1.5 Restore to normal operation after “Load Off” ............................................................................................................................. 56

9 CUSTOMER INTERFACE................................................................................................................................ 57
9.1 CUSTOMER INTERFACE.................................................................................................................................................................... 57
9.1.1 Serial Port J3 - RS232 (sub D, female 9 pin).................................................................................................................................. 58
9.1.2 Output signals on voltage-free contacts....................................................................................................................................... 58
9.1.3 Programmable input free contacts.................................................................................................................................................. 58
9.1.4 EPO (Emergency Power Off) ................................................................................................................................................................ 59
9.1.5 Gen Set Signalling (GEN ON)................................................................................................................................................................ 60
9.1.6 AUX external Maintenance Bypass.................................................................................................................................................. 60
9.1.7 Auxiliary Power Supply (XB)................................................................................................................................................................. 60

10 MAINTENANCE.............................................................................................................................................. 61
10.1 MAINTENANCE .................................................................................................................................................................................... 61
10.1.1 Service check ............................................................................................................................................................................................. 61
10.1.2 Fans and ventilation ............................................................................................................................................................................... 61
10.1.3 Other components with limited lifetime ........................................................................................................................................ 61
10.1.4 Battery .......................................................................................................................................................................................................... 62
10.1.5 Long shut-down periods of the UPS-system............................................................................................................................... 62
10.1.6 UPS room conditions and temperature ......................................................................................................................................... 62
10.1.7 Basic UPS preventive maintenance program ............................................................................................................................. 62
10.1.8 Basic batteries preventive maintenance program................................................................................................................... 62
10.1.9 Batteries replacing criteria .................................................................................................................................................................. 62

11 TECHNICAL DATA SHEET ............................................................................................................................. 63

12 UPS SCHEMATIC DIAGRAMS ....................................................................................................................... 66

13 NOTES............................................................................................................................................................. 71
13.1 NOTES FORM........................................................................................................................................................................................ 71

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1 SAFETY RULES
Save these instructions!
GENERAL
- Move the UPS in an upright position in its original package to the final destination room.
To lift the cabinets, use a forklift or lifting belts with spreader bars.
- Check for sufficient floor and elevator loading capacity.
- Check the integrity of the UPS equipment carefully.
If you notice visible damage, do not install or start the UPS.
Contact your local Service Centre immediately.
- WARNING! RISK OF ELECTRICAL SHOCK:
Do not remove covers, there are no user serviceable parts inside.
- After switching off takes 5 minutes for the DC capacitors to discharge because a lethally high voltage
remains at the terminals of the electrolytic capacitors.
- All maintenance and service work should be performed by qualified service personnel.
The UPS contains its own energy source (battery).
- The field-wiring outlets may be electrically live, even when the UPS is disconnected from the mains.
- Dangerous voltages may be present during battery operation.
- The battery must be disconnected during maintenance or service work.
- This UPS contains potentially hazardous voltages.
- Be aware that the inverter can restart automatically after the mains voltage is restored.
INSTALLATION
- This UPS must be installed and connected only by trained personnel.
- Verify accurately during Commissioning and Maintenance of the UPS, for the following:
Damaged components, squeezed wires and cables, or not correctly inserted plugs.
- After removing the sidewalls of the UPS, make sure that all earth connections when reassembling, are
correctly reattached.
- This UPS is intended for use in a controlled indoor environment free of conductive contaminants and
protected against animals intrusion.
- WARNING! HIGH EARTH LEAKAGE CURRENT:
Earth connection is essential before connecting to AC input!
- Switching OFF the unit does not isolate the UPS from the mains.
- Do not install the UPS in an excessively humid environment or near water.
- Avoid spilling liquids on or dropping any foreign object into the UPS.
- The unit must be placed in a sufficiently ventilated area; the ambient temperature should not exceed 40°C
(104°F).
- Optimal battery life is obtained if the ambient temperature does not exceed 25°C (77°F).
- It is important that air can move freely around and through the unit. Do not block the air vents.
- Avoid locations in direct sunlight or near heat sources.
STORAGE
- Store the UPS in a dry location; storage temperature must be within -20°C (-4°F) to +40°C (104°F).
- The optimal temperature for battery storage is 20°C (68°F) to 25°C (77°F) and shall never exceed the range
-20°C (-4°F) to 40°C (104°F).
- If the unit is stored for a prolonged period, the battery must be recharged periodically (time depending on
storage temperature, see section 5.3.2).
- The UPS can sustain +50°C (122°F) for a short time period during transportation (1week).
BATTERY
- The battery-voltage is dangerous for person’s safety.
- When replacing the battery, use the same number, voltage (V) and capacity (Ah).
- Proper disposal or recycling of the battery is required.
Refer to your local codes for disposal requirements.
- Never dispose of battery in a fire: they may explode.
- Do not open or mutilate battery: their contents (electrolyte) may be extremely toxic.
If exposed to electrolyte, wash immediately with plenty of water.
- Avoid charging in a sealed container.
- Never short-circuit the batteries.
When working with batteries, remove watches, rings or other metal objects, and only use insulated tools.
- In case of air shipment, the cables +/- going to the battery fuses/terminals shall be disconnected and
isolated.
EXPIRATION DATE
- Check the “Expiration Date“ label stamped on the UPS packaging. If you notice expired date, do not install
or start the UPS. Contact your local Service Centre immediately.

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 Safety instructions when working with battery

NOTE
INSTALLATION PERSONNEL MUST READ THIS ENTIRE SECTION BEFORE HANDLING
THE UPS AND BATTERY.

DANGER!
Full voltage and current are always present at the battery terminals.
The battery used in this system can provide dangerous voltages, extremely high currents and a
risk of electric shock.
If the terminals are shorted together or to ground they may cause severe injury.
You must be extremely careful to avoid electric shock and burns caused by contacting battery
terminals or shorting terminals during battery installation.
Do not touch uninsulated battery terminals.
A qualified service person, who is familiar with battery systems and required precautions, must
install and service the battery.
The installation must conform to national and local codes.
Keep unauthorised personnel away from the battery.
The qualified service person must take these precautions:
1 Wear protective clothing, such as rubber gloves and boots and protective eye wear
Batteries contain caustic acids and toxic materials and can rupture or leak if mistreated.
Remove rings and metal wristwatches or other metal objects and jewelry.
Do not carry metal objects in your pockets where the objects can fall into the battery
cabinet.
2 Tools must have insulated handles and must be insulated so that they will not short battery
terminals.
Do not allow a tool to short between individual or separate battery terminals or to the
cabinet or rack.
Do not lay tools or metal parts on top of the battery, and do not lay them where they could
fall onto the battery or into the cabinet.
3 Install the battery as shown on the drawing provided with the battery.
When connecting cables, never allow a cable to short across a battery terminals, the string
of battery, or to the cabinet or rack.
4 Align the cables on the battery terminals so that the cable lug will not contact any part of
the cabinet or rack, even if the battery is moved.
Keep the cable away from any sharp metal edges.
5 Install the battery cables in such a way that the UPS or battery cabinet doors cannot pinch
them.
6 Do not connect the battery terminal to Ground.
If any battery terminal is inadvertently grounded, remove the source of the ground.
Contacting any part of a grounded battery can cause a risk of electric shock.
7 To reduce the risk of fire or electric shock, install the battery in a temperature and humidity
controlled indoor area, free of contaminants.
8 Battery system chassis ground (earth) must be connected to the UPS chassis ground (earth).
If you use conduits, this ground conductor must be routed in the same conduit as the
battery conductors.
9 Where conductors may be exposed to physical damage, protect the conductors in
accordance with all applicable codes.
10 If you are replacing the battery or repairing battery connections, shut OFF the UPS and
remove the battery fuses.

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1.1 SAFETY SYMBOLS AND WARNINGS

Safety warnings
The text of this manual contains some warnings to avoid risk to the persons and to avoid damages to
the UPS system and the supplied critical loads.
The non-observance of the warnings reminding hazardous situations could result in human injury and
equipment damages.
Please pay attention to the meaning of the following warnings and symbols:

WARNING !
Referred to procedures or operations which could cause damages to the persons or
to the system, when not correctly operated.

NOTE !
Warns the user about important operations or procedures described in this manual.

Safety symbols
When the text includes one or more of the following symbols, that means exist a potentially hazardous
situations.
Please remind the meaning of each symbol.

CAUTION
Related to all the potentially hazardous situations which may result in injury.

DANGER OF PARTS ELECTRICALLY LIVE

Related to all the situation with potentially hazardous voltage.

DANGER OF EXPLOSION
Used to indicate conditions where exploding parts can cause serious injury.

DANGER OF CRUSHING
Used when moving the equipment due to the heavy weight.

DANGER OF OVERHUNG LOAD

Used when the equipment is lifted by a crane.

DANGER OF HOT SURFACE

Used to indicate conditions of elevated temperature on some parts.

DO NOT TOUCH
Risk of parts with hazardous voltages or parts in movement.

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2 LAYOUT
2.1 LAYOUT SitePro 20 kVA
_GEHC SP_010-040_S6_Q1 Q2 Q4_01
8_UPS_03
SP_020_S
M1

I ON I
Q1 Q2 Q4 I
ON ON

O O O
OFF OFF OFF

J11 1
Fig. 2.1-2 Manual operated switches

P1

RC
Fig. 2.1-3 Fuse carrier F8 – F9

K3 PA
Q4
Q2
Q1
X1
F8-F9

Fig. 2.1-1 Internal view with open door and without protection panels Fig. 2.1-4 Control Panel

1 Electronic Module
SP_020_S8_Customer interface_01_GEHC

F8 – F9 Battery fuses
J11 RS232 Port for IMT Protocol
K3 Battery contactor
LD1 Indicator for closure of battery fuses F8 – F9
P4 M1 Outlet grid fans
P1 Power Interface Board
SNMP
P4 Customer Interface Board
PA 24 Vd.c. Auxiliary Power Supply
Q1 UPS output switch
Q2 Manual bypass switch
XB
Q4 Input rectifier switch
SNMP Advanced SNMP Card (option)
RC Rack connectivity
X1 Terminals for Input / Output

Fig. 2.1-5 Rack connectivity XB 24Vd.c. connector supply

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3 INTRODUCTION

An Uninterruptible Power Supply (UPS) provides the power for critical loads which need a reliable,
continuous, disturbance free supply.

In case the power provided by the mains fails, or exceeds the permitted tolerances, the power to supply
the load is provided by the battery for the specified time at the rated load (or longer at a reduced load)
or until the mains power returns.

SitePro 20 kVA is a true double conversion VFI (Voltage Frequency Independent) UPS system where the
load is continuously supplied by the inverter through the rectifier.

In case of trouble on the inverter output voltage, or when overload or short-circuit on the output occur,
the load is instantly transferred to the mains via the automatic bypass.

The UPS automatically returns to normal mode when the failure condition is restored.

Key features:

• More Critical equipment supported

Rated at 1.0 power factor SitePro 20 kVA delivers more real power than other UPS in the market.
With today’s trend toward power factor corrected loads, SitePro 20 kVA can support more total
load than any other UPS available, allowing you to support a greater number of today’s enterprise
computing Power Factor Corrected (PFC) equipment.

• High Efficiency
Thanks to IGBT technology and the new Space Vector Modulation (SVM) strategy, SitePro 20 kVA
offers high efficiency.

• Fully digital
Digital Signal Processor (DSP), Flash memory and SVM strategy, are the technology corner stones of
new age of power quality and power reliability.

• Extremely flexible
Tailor made power protection to meet your individual installation requirements, SitePro 20 kVA
offers various options like input harmonic filters and our comprehensive GE Power Diagnostic
software suite for mission control and data protection to cover all your application needs.

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4 DESCRIPTION

4.1 BLOCK DIAGRAM AND MAIN ELEMENTS

Fig. 4.1-1 Block diagram

The SitePro 20 kVA system can be divided into the following main elements:

Control System
SitePro is designed with microprocessor-controlled signal processing circuits.
The interface between the operator and the unit is provided by the monitoring system on the front
panel. This monitoring system consists of an active mimic diagram, a keyboard and a backlit display.
Rectifier
The standard Rectifier consists of a 6-pulse SCR-bridge, which converts the 3-phase Mains Voltage into a
controlled and regulated DC-voltage.
This regulated DC-voltage is used to supply power to the Inverter, and to provide charging power to the
Battery.
Inverter
The Inverter converts the DC voltage into a three-phase AC-voltage with constant amplitude and
frequency, which is completely independent and isolated from the AC-input voltage.
Automatic Bypass
The Automatic Bypass consists of a static semiconductor-switch (SSM: Static Switch Module), used to
provide an uninterrupted transfer of the Load from Inverter to Mains.
Back-feed Protection
All SitePro 20 kVA UPS are equipped with an automatic system for the protection against voltage back
feeding towards Mains, through the Bypass (Applied Standard IEC 62040-1).
This protection works automatically by opening contactor K6 (in series with the thyristors of the static
switch) and eventually K7, and acts in case of internal defects of the system, or due to wrong
manipulations on the Manual Bypass Q2.
Manual Bypass
The Manual Bypass consists of a pair of manual switches (Q1 and Q2), which removes the UPS from the
Load for maintenance, while still supplying the Load with power directly from the Mains.
Battery
The Battery supplies the DC power to the Inverter when the Mains is out of acceptable tolerances.

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4.2 OPERATION MODES

4.2.1 Normal operation mode VFI (Voltage Frequency Independent)

Under normal conditions the load is

permanently powered by the inverter with
constant amplitude and frequency.

The rectifier, powered by the mains, supplies

the inverter and the battery-charger keeps the
battery fully charged.

The inverter converts the DC voltage in a new

AC sine wave voltage with constant amplitude
and frequency independently from the input
Fig. 4.2.1-1 Block diagram normal operation mode
mains power.

4.2.2 Mains failure operation

When the Mains is no longer within acceptable

tolerances, the Battery will provide the DC
power to the Inverter.
The Inverter will maintain continuous AC power
to the Load until the Battery Voltage reaches
the lower limit of the Inverter operation
capability.
During the discharge, the LCD screen displays
the estimated time the Battery can support the
critical load.
Prior to complete Battery discharge, the "stop
operation" alarm (shutdown imminent) warns Fig. 4.2.2-1 Block diagram Mains Failure operation
the operator that the Battery is almost
discharged and the UPS is about to shut down.

4.2.3 Mains recovery operation

As soon as the AC input power recovers, the

Rectifier will start automatically, supplying DC
power to the Inverter and recharging the
Battery.
If the Inverter was previously shut down due to
low Battery, the Load will be initially powered
by Mains through the Automatic Bypass.
When the Battery is sufficiently recharged to
ensure a minimum time of operation (5
minutes) with the present load, the Inverter will Fig. 4.2.3-1 Block diagram Mains recovery operation
start automatically and the Load will be
transferred back to the Inverter.

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4.2.4 Automatic Bypass

In normal operation, the Load is supplied by the

Inverter.
When the control system detects a fault in the
Inverter, an overload condition or a short-circuit
condition, the Automatic Bypass will transfer the
critical Load to the Mains without interruption.
When the Inverter recovers, or the overload or
short-circuit condition is corrected, the Load will
be automatically transferred back to the Inverter.
If the UPS is unable to return to normal mode
following an automatic transfer to Bypass mode,
an alarm condition will be initiated. Fig. 4.2.4-1 Block diagram Automatic Bypass

A Manual Bypass (operator initiated) will not be

considered as an alarm condition.

4.2.5 Manual Bypass

The Manual Bypass circuit consists of manual

switches Q1 and Q2, which permits transfer of
the Load directly to the unconditioned AC power
without interruption, leaving the UPS available
for maintenance.

Fig. 4.2.5-1 Block diagram Manual Bypass

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4.3 SERVICE AND TECHNICAL SUPPORT

Stamp of your local Service Centre (see page 3)

For any request of technical support please contact

your local Service Centre.

_01
bel identification
40_S7_La
SP_010-0

The requested data permitting to identify

your UPS are marked on the identification
label fixed on the front of the cabinet, behind
the lower front door.

For fast and efficient technical support

please mention the data marked on the
identification label.

Serial Nr. Inp. Freq. Hz Outp. Power kVA

Prod. Year Outp. Freq. Hz at Pow. factor
Model Inp. Volt. VAC Outp. Current A
Series Outp. Volt. VAC Unit Nr.

g GE Digital Energy S.A. - 6595 RIAZZINO - LOCARNO (CH) MADE IN SWITZERLAND

Fig. 4.5-1 Identification label

4.4 WARRANTY

GE, operating through its authorised agents, warrants that the standard products will be free of defects
in materials and workmanship for a period as per contract specifications.

NOTE !
This warranty does not cover failures of the product which result from incorrect
installation, misuse, alterations by persons other than authorised agents, or
abnormal working conditions.

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4.5 RECYCLING AT THE END OF SERVICE LIFE

NOTE !
This product has been designed to respect the
environment, using materials and components
respecting eco-design rules.
It does not contain CFCs (Carbon Fluor Clorid) or HCFCs
(Halogen Carbon Fluor Clorid).

RECYCLING AT THE END OF SERVICE LIFE

GE, in compliance with environment protection
recommends to the User that the UPS equipment, at the
end of its service life, must be recovered conforming to
the local applicable regulations.

WARNING !
Leads contained in the batteries is a dangerous
substance for the environment, therefore it must be
correctly recycled by specialised companies!

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5 INSTALLATION

5.1 TRANSPORT

Forklift The UPS is packaged on a pallet suitable for handling

with a forklift.

Pay attention to the centre of gravity.

The UPS must be moved in upright position.

Do not tilt cabinets more than +/- 10° during handling.

Move the UPS in it’s original package to the final destination

site.
Crane
Do not stack other packages on top: the upper side of the
cabinet could be damaged.

If the UPS must be lifted by crane, use suitable lifting straps

and spreader bars.
Note of the centre of gravity marked on the package.
Take all necessary precautions to avoid damage to the
cabinet while hoisting the UPS.

NOTE !
Check for sufficient floor and elevator
loading capacity.
Fig. 5.1-1 UPS cabinets moving

5.1.1 Dimensions and weights

s_GE_01
S dimension

Dimensions SitePro 20 kVA

40_S8_UP
SP_010-0

(W x D x H)
1'450mm
57.08"

680 x 800 x 1450 mm

26,77 x 31,49 x 57,08 inches

800mm
31.49" 680mm
26.77"

Weight SitePro 20 kVA

Weight Weight
Floor loading Floor loading
UPS Model without battery with battery
kg /m2 - lbs/sq.ft kg /m2 - lbs/sq.ft
kg / lbs kg / lbs

SitePro 20 kVA 285 / 629 524 / 108 17Ah: 480 / 1’059 883 / 181

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5.2 DELIVERY

When delivered, inspect the package integrity and the physical condition of the cabinets carefully.
In case of any damage sustained during transport, immediately inform the carrier and contact your
local Service Centre.
A detailed report of the damage is necessary for any insurance claim.

NOTE !
A damaged UPS MUST NEVER BE INSTALLED OR CONNECTED to mains or battery!

5.3 STORAGE

5.3.1 Storage of the UPS

The UPS is carefully packed for transport and storage so that it is in perfect condition when installed.
Never leave a UPS outside the building and don’t store other packages on the top of the UPS.
We recommend to store the UPS in its original package in a dry, dust-free room, away from chemical
substances, and with a temperature range not exceeding -20°C (-4°F) to 40°C (104°F).
In case the battery is included please refer to Section 5.3.2.
The UPS can sustain +50°C (122°F) for a short time period during transportation (1week).
Some important functions of the UPS, such as the customized functions, are defined by parameters
stored in a RAM memory.
A small backup Battery located on the Control Unit board supplies the RAM.
If the storage time of the UPS exceeds 1 year, these functions should be verified by an authorized
Service Centre before putting the UPS into operation.

5.3.2 Storage of battery (included in UPS cabinet)

In general when lead acid batteries of any type are stored for extended periods of time, lead sulphate is
formed on the negative plates of the batteries. This phenomenon is referred to as “Sulphation”.
Since the lead sulphate acts as an insulator, it has a direct detrimental effect on charge acceptance.
The more advanced the sulphation, the lower the charge acceptance.
When the delivery includes a maintenance free battery, keep in mind that they are subject to self-
discharge and therefore you must recharge the battery.
The storage time without battery recharge depends on the temperature of the storage site.
The optimal temperature for battery storage is 20°C (68°F) to 25°C (77°F) and shall never exceed the
range -20°C (-4°F) to 40°C (104°F).

SHELF LIFE AT VARIOUS TEMPERATURES

Temperature Life
Below 20°C (68°F) 9 months
21°C (70°F) to 30°C (86°F) 6 months
31°C (88°F) to 40°C (104°F) 3 months

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5.4 PLACE OF INSTALLATION

5.4.1 UPS location

WARNING !
UPS installation and connection must be performed by QUALIFIED SERVICE
PERSONNEL only.

Preferably to install the UPS on concrete or other “non combustible” surface.

Check for sufficient floor load capacity before installing the UPS and the battery. Refer to Section 5.1.1.

It is important to have a clean, dust-free place provided with proper ventilation or air-conditioning to
keep the ambient within the specified operating range.

The recommended air inlet temperature is from 20°C (68°F) to 25°C (77°F) (max. 40°C / 104°F).
Refer to Section 5.5.

NOTE !
Temperature is very important for valve-regulated batteries (maintenance free).
Operation at temperatures higher than 25°C (77°F) will reduce battery life.

A single-phase power socket should be provided for connection of power tools, test equipment or
connectivity devices.

Min.
400mm / 16"

01
The UPS cabinet can be positioned against the
osition_GE_

wall but, in order to improve the ventilation and

PS disp
0_S8_U
SP_010-04

to make easier the maintenance operations for

UPS and battery, we recommend a minimum
distance of 200 mm (8”) from the wall.
2 0 0 M in .
mm The right side of the UPS cabinet must be
/ 8" Min.
/ 20"
accessible for maintenance operation.
500mm
Clearance around the front should be
sufficient to enable free passage of personnel
with the door fully opened.

Recommended minimum clearance between

ceiling and top of the UPS should be 400 mm
(16”) for proper cooling air exhaust.

Fig. 5.4.1-1 SitePro 20 kVA disposition

The UPS cabinet is free standing and normally does not require bolting to the floor.
In any case the cabinet basement is suitable to be floor fixed, when requested by local standards.

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5.5 VENTILATION AND COOLING

Fig. 5.5-1 Installation on plain floor Fig. 5.5-2 Installation on raised floor

The heat produced by the UPS is transferred to the environment by its ventilation.
Cooling air enters the cabinets through the air inlet (grids) located at the bottom and exhausted through
the outlet on the roof.
A suitable ventilation or cooling system must be installed to extract the heat from the UPS room.

NOTE !
Insufficient space on both sides of the UPS in respect to the wall can cause a
dangerous increase of the internal operating temperature.
Do not put anything on the top of the cabinet.

If the UPS is placed on a raised floor, the airflow for UPS cooling should enter from underneath the UPS,
through the appropriate aperture on the raised floor.

If the UPS runs in a dusty environment, we recommend strongly to install filters on the air inlet of the
UPS room.
In this case it should be considered that these filters can cause reduced speed at the air inlet.

The size of the air inlet has therefore to be dimensioned accordingly.

Contact your local Service Centre, which will help you to find valuable solutions.

The below table indicates the heat dissipation at full load at PF = 0.8 lag. and charged battery, up to
1000 m (3280 ft) altitude, for cooling air 25°C (77°F) to 30°C (86°F).

Losses Cooling air flow

UPS model
VFI VFI

SitePro 20 kVA 2.14 kW 625 m3/h

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5.6 UNPACKING

The UPS cabinet may be shipped packaged in carton boxes or in wooden crates (if requested).

Move the UPS cabinet as close as possible to the final location before removing from the pallet.

If delivered in a wooden crate, remove the cabinet from the pallet with care, because of the heavy
weight of the equipment.

NOTE !
Be aware of the heavy weight of the UPS, in particular if already equipped with
Batteries.

Ensure that the cabinet is not damaged when moving by forklift.

White colour = without any anomaly

Red colour = anomaly evidence

The package of the SitePro 20 kVA is

equipped with ShockWatch (indicator for
shock), and TiltWatch (indicator for
overthrow) on the outside.
These devices indicate an eventual shock
Fig. 5.6-1 ShockWatch device
or overthrow during transport.

Whenever these devices show a possible

anomaly, the UPS shall not be
commissioned before consulting your
local Service Centre.

Fig. 5.6-2 TiltWatch device

The air inlet grids are included in the delivery packing and need to be mounted on four side of the UPS
cabinet bottom by using annexed screws in the proper accessory bag.

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 The package of the SitePro 20 kVA is
equipped with a yellow warning label
regarding “battery auto-discharge process”.
This sticker indicates the maximum storage
time which battery recharging is not needed.

Check the “Expiration Date“ label stamped

on the UPS packaging.
If you notice expired date, or if the label is
not available/accessible, do not install or
start the UPS.
Contact your local Service Centre
Fig. 5.6-3 Warning label “battery auto-discharge process” immediately.

PACKING MATERIAL RECYCLING

GE, in compliance with environment protection, use only environmentally friendly
material.
UPS packing materials must be recycled in compliance with all applicable
regulations.

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5.7 ELECTRICAL WIRING

WARNING !
UPS installation and connection must be performed by QUALIFIED SERVICE
PERSONNEL only.
Refer to the “Safety prescriptions - Installation” described on Section 1.

5.7.1 Mains input connection

Ensure that the external a.c. and internal d.c. isolators are OFF, and prevent their inadverted
operation.
Do not apply power to the equipment prior to the commissioning by a qualified engineer.
Before any other input connection, connect and check the PE wire.

The mains input power connection can be common or separate for bypass supply and rectifier input,
depending on the electrical system provided by the customer.

Common input Rectifier & Bypass

The same power source is to be used for both bypass supply and rectifier input (input F3).
Bear in mind that when the mains fuses are opened there is a supply failure to the rectifier as well as
to the bypass and manual bypass switch.
In this case, the interconnection links BR1, BR2 and BR3 on the input terminals MUST
REMAIN CONNECTED. See Fig. 5.8.1-1.

Separate input Rectifier & Bypass

The bypass and rectifier use different power sources (F1 and F2 inputs).
In this case, when the rectifier-input fuses are opened, the automatic bypass and the manual bypass
are supplied by the other connection.
In this case, REMOVE the interconnection links BR1, BR2 and BR3 on the input terminals.
See Fig. 5.8.1-1.

Common input Rectifier & Bypass Separate input Rectifier & Bypass

Fig. 5.7.1-1 Common input rectifier & bypass Fig. 5.7.1-2 Separate input rectifier & bypass

1 = Rectifier 3 = Automatic bypass 5 = Mains input 7 = Battery

2 = Inverter 4 = Manual bypass 6 = Load

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5.7.2 Input/output over current protection and wire sizing

NOTE !
THE UPS IS DESIGNED FOR TN SYSTEM.
THE INPUT NEUTRAL SHALL BE GROUNDED AT SOURCE AND SHALL NEVER BE
DISCONNECTED.
4 POLE BREAKER SHALL NOT BE USED AT THE UPS INPUT (SEE ALSO IEC 60364, IEC
61140, IEC 61557).

The cabling of the UPS system has to be sized according to the UPS power rating.
Exceptions are only allowed to suit local prescriptions.
Sizing of circuit breakers, fuses and cables for input mains, output load and battery must meet the
requirements of local and national electrical codes.

Before connecting the UPS, verify that the mains voltage and frequency, the output load voltage and
frequency and battery data (cells number, floating voltage, autonomy) are according to the required
data.

The protection of the UPS mains input must be exclusively with 3 pole breakers.
Disconnection of the Neutral is not permitted.
The UPS needs the connection of the Neutral to the input, to guarantee the function in TN mode
(Neutral-Earth).

Caution when using four-pole circuit breakers as protection to the UPS load.
A potential problem exists for situations with non-linear loads, causing the neutral current to be higher
then the phase current.

Avoid to run the input cables in parallel with the output cables to prevent them from noise induction.

The three-phase Mains power supply must be symmetrical with respect to earth, due to the existence of
voltage surge protection devices inside the UPS.

The connection of the Battery to the UPS must be protected with fuses or similar devices according to
technical specifications and in accordance with local standards.

NOTE !
If you use ELCB breakers to protect the input connections, consider the high leakage
current towards the earth generated by the noise suppression capacitors.
If these ELCB breakers are strictly necessary, we suggest to use the largest type
suitable for non-linear current and for delayed operation.

To ensure the circuit selectivity in case of short- circuit in the load equipment, special care must be
taken in choosing the fuse or circuit breaker ratings installed in the output distribution circuits.

Due to the relatively low short-circuit capability of the UPS inverter, a short-circuit in the load will cause
an immediate transfer to mains.
The largest fuse in the output distribution should be at least 1.6 time smaller than the fuses supplying
the bypass line.

If circuit selectivity is required while the load is fed from the inverter (bypass mains not available), the
largest fuse or circuit breaker should be rated at no more than 20% of the UPS output current rating.

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 Common input Rectifier & Bypass Separate input Rectifier & Bypass

Fig. 5.7.2-1 Common input rectifier & bypass Fig. 5.7.2-2 Separate input rectifier & bypass

1 = Rectifier 3 = Automatic bypass 5 = Mains input 7 = Battery

2 = Inverter 4 = Manual bypass 6 = Load

Fuses AgL / Circuit breakers (3x380/220V, 3x400/230V, 3x415/240V)

UPS Model F1 F2 F3 (= F1) F4

SitePro 20 kVA 3 x 50 A 3 x 35 A 3 x 50 A 2 x 63 A

Cables section (mm2) A, B, C, D, E, K / Recommended by European Standards (EN)

UPS Model A B C+E D K

SitePro 20 kVA 4 x 10 mm2 4 x 6 mm2 5 x 10 mm2 5 x 6 mm2 3 x 10 mm2

Cables section (mm2) A, B, C, D, E, K / Recommended in Switzerland

UPS Model A B C+E D K

SitePro 20 kVA 4 x 16 mm2 4 x 10 mm2 5 x 16 mm2 5 x 10 mm2 3 x 16 mm2

NOTE !
The delivery and installation of fuses and input/output connections of the UPS are at
the customer’s expense, unless agreed otherwise.

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5.7.3 Installation requirements

Typical examples for the connection of the SitePro 20 kVA.

Single UPS with common input for rectifier & bypass

Single UPS with separate input for rectifier & bypass

UPS single unit with separate mains input for Rectifier and Bypass and galvanic separation

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5.8 ELECTRICAL CONNECTION

WARNING !
UPS installation and connection must be performed by QUALIFIED SERVICE
PERSONNEL only.
Refer to the “Safety prescriptions - Installation” described on Section 1.

5.8.1 Power connections

Carefully read the following recommendations before proceeding:
• Ensure that the external a.c. and internal d.c. isolators are Off, and prevent their inadverted operation.
• Do not close any external isolators prior the commissioning of the equipment.
• The input output cables must be put in order and fixed, taking care to avoid risk of short-circuit
between different poles.
• The earthing and neutral connection of the electrical system must be in accordance with local
regulation.
• In case of additional cabinets containing batteries, filters, input/ output transformers, etc, the earth
must be connected to the UPS main earth.
• Once the power cables have been connected, re-install the internal safety shields and close the
cabinets by re-installing all external panels.

Fig. 5.8.1-1 Power connections enclosure

Max. rating X1 terminals: 16mm2 Max. rating F8-F9 terminals: 50mm2

Common input rectifier / bypass (BR1, BR2 and BR3 must be fitted)
L1-1 Rectifier + bypass L1 L2-1 Rectifier + bypass L2 L3-1 Rectifier + bypass L3
N1 Neutral mains input PE Earth mains input

Separate input rectifier / bypass (BR1, BR2 and BR3 must be removed)
L1-1 Rectifier input L1 L2-1 Rectifier input L2 L3-1 Rectifier input L3
L1-2 Bypass input L1 L2-2 Bypass input L2 L3-2 Bypass input L3
N1 Neutral mains input PE Earth mains input
L1-3, L2-3, L3-3: Used for optional connections only (filters, input transformers, etc.).

Output load
L1 - Load L1 L2 - Load L2 L3 - Load L3 N2 - Neutral output load PE - Earth output load

Battery
+ Positive pole of the battery
Do not insert the battery fuses before the
- Negative pole of the battery
commissioning.
PE Earth for external cabinet battery

NOTE !
This UPS is only designed to operate in a wye-configured electrical system with a
solidly grounded neutral.
If the UPS is equipped with an input bypass transformer, the secondary of the
transformer must be wye-configured with neutral solidly grounded.

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5.8.2 Choice of AC input for the power supply

The control and regulation circuits are supplied by two separate power supplies:
one powered from AC mains input voltage and another powered by DC battery voltage.

The AC power supply can be powered either by bypass mains input (standard version factory set) or
rectifier mains input.

The input of the AC Power Supply AC must be supplied from the mains input rectifier:
• with separate AC inputs, following a complete power down, the UPS system must be restarted only
having the rectifier-input terminals powered.

SitePro 20 kVA

If the power source must be changed locally,

proceed as follows:
P1
With the UPS completely switched OFF, on
the “P1 – Power Interface” remove the
Jumpers BR3 and BR4 from BYPASS position
SP_010-040_S6_lay front view-P1_01

and put them on RECTIFIER position.

Contact your Service Centre for more

details.

B1 - BYPASS PHASE OK J3 LED5

SP_P1-Power interface_IM0035_01
J3
LD4

LED 4 BATT LEM

IM 0035 LD5
K3 ON

LD2

LD3

LD1 - K3 ON
LD2
LD3

B1
BYPASS PHASE OK

BR2

BR1
BYPASS

BYPASS
RECTIFIER

RECTIFIER
F11

F13

X8

BR3 BR4

Fig. 5.8.2-1 P1 - Power Interface Board

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6 CONTROL PANEL

6.1 CONTROL PANEL

Fig. 6.1-1 Control panel

The control panel, positioned on the UPS front door, acts as the UPS user interface and comprises of the
following elements:

• Back lit Graphic Display (LCD) with the following characteristics:

− Multilanguage communication interface:
English, German, Italian, Spanish, French, Finnish, Polish, Portuguese, Czech, Slovakian, Chinese,
Swedish, Russian and Dutch;
− Synoptic diagram indicating UPS status.

• Command keys and parameters setting.

• UPS status control LED.

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6.2 TABLE OF FUNCTIONS AND INDICATIONS ON CONTROL PANEL

Key to switch the Inverter ON ( I )

Key for Inverter shutdown ( O )

Press key to transfers the Load to Mains.
Keep pressed for 5 seconds to shutdown the Inverter.
This key is also used as the EPO (Emergency Power Off) reset.

Key “Load Off”

The key “Load Off” is protected by a transparent cover.
By pressing it, you immediately separate the UPS from the Load.

It is possible to activate the command “Load Off” using the following screen:
COMMANDS / REQUEST LOAD OFF. See Section 7.5.

Attention: “Load Off” cannot disconnect the UPS from the Load with Q2 closed.

`Home\Commands
COMMANDS
To reset “Load Off”
RESET LOAD OFF
Restore the command “Load Off”
by entering the screen:
REQUEST LOAD OFF
COMMANDS / RESET LOAD OFF

V 

NOTE !
Special care must be taken in using this command, in order to
avoid accidental load disconnection.

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 LED Stop Operation (red colour)
It warns about the imminent inverter stop and the consequent load shutdown as
result of:
• The battery is fully discharged and the load cannot be transferred on mains.
• Overtemperature or overload condition (>125%) and the load cannot be
transferred on mains.

LED Alarm (yellow colour)

It blinks when one or more alarm is activated. The internal buzzer is ON.
The LED remains lighted ON (with the alarm condition still present) and the buzzer
stops when the key “MUTE” is pressed.
The LED Alarm is also lighted when the load is not protected by UPS or in case Q1 is
open.
In case of “BATTERY FAULT” alarm, the LED switches OFF and the buzzer stops
when the “MUTE” key is pressed.

LED Operation (green colour)

When lit ON, it indicates that the UPS is functioning correctly and the load is
system protected (Load supplied by the inverter).
When blinking, indicates that a regular maintenance service is needed (SERVICE
REQUIRED).
It may be reset by a service technician only.
See Section 10 – Maintenance – Service check.
The LED is OFF when the output switch Q1 is open, indicating that the Inverter is in
service mode, not supplying the load.

User LCD Interface

The user interface consists of a Back lit Graphic
Display (LCD) having:

• Synoptic diagram indicating UPS status.

• UPS operating, a.c. and d.c. metering

information.

• History of events (alarms and messages).

• Functionality can be programmed to meet

customer needs by changing parameters.

• Operation commands of the UPS.

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7 LCD SCREEN

7.1 HOME SCREEN

Fig. 7.1-1 LCD display

The keys perform the following functions:

METER METERING View electric parameters values and statistics of use.

See Section 7.2.

ALARM ALARMS Shows in chronological order, all the events occurred (alarms,
messages, commands, handling, etc.). See Section 7.3.

MUTE Buzzer reset key.

In case of “BATTERY FAULT” alarm, the “MUTE” key switches OFF the
LED Alarm and the Buzzer.

SETUP SETUP Allows the user to customize some UPS functions to specific
requirements and to view UPS identification data. See Section 7.4.

CMDS COMMANDS Allows the user to execute UPS operation commands.

See Section 7.5.

The LCD screen, after 5 minutes of inactivity, shuts down the backlight.
To reactivate it, it is sufficient to press any keys.
If the keypad remains inactive for 5 minutes or longer, during the viewing of a screen such as
MEASURES, ALARMS, SETUP or COMMANDS, the LCD screen returns automatically to the main screen.
It is possible to view any key functional description by pushing the key for more than 3 seconds.
Pushing the keys “METER” and “ALARMS” together automatically sets the LCD communication for
“ENGLISH”.

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SitePro S8 20kVA UPS Model UPS series number UPS nominal rating (kVA)

Battery level LED

All LED light indicate a battery autonomy of 100%.
LED A Fixed: indicates a battery autonomy between 6% and 25%.
Blinking: indicates a battery autonomy ≤5%.
LED A, B Indicate a battery autonomy between 26% and 50%.
LED A, B, C Indicate a battery autonomy between 51% and 99%.
Min: Battery autonomy time in minutes estimates with actual load.

Load level LED

All LED Off indicate a load status at ≤25%.
LED A Indicates a load level between 26% and 50%.
LED A, B Indicate a load level between 51% and 75%.
LED A, B, C Indicate a load level between 76% and 100%.
LED A, B, C, D Indicate a load level between 101% and 124%.
LED D blinking Indicates a load level ≥125%.

LEDs on synoptic diagram

LED 1 Input mains rectifier
LED 2 Input mains bypass
LED 3 Rectifier ON
LED 4a Discharging battery
LED 4b Charging battery
LED 5 Inverter ON
LED 6 Load on inverter
LED 7 Q1 closed
LED 8 Load on automatic bypass
Fig. 7.1-2 LEDs on synoptic diagram LED 9 Manual Bypass Q2 ON
LED 10 Load on UPS

Examples of typical scenarios in the synoptic diagram:

Load supplied by inverter Load supplied by automatic bypass

Load supplied by manual bypass Q2 Load supplied by battery

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7.2 METERING

The METERING mode is entered any time the “METER” key is pressed.
The LCD screen will indicate a series of screenshots showing the measures of all electric parameters like
AC, DC and various statistics.

In this mode the keys perform the following functions:

Return to HOME screen.

Scrolls backward to the previous screen.

Scrolls forward to the next screen.

It is possible to view any key functional description by pushing the key for more than 3 seconds.

`Home\Meter Battery data screen

BATTERY
V The battery voltage.
V 409 V I The battery current (negative values correspond to
I 5.0 A the discharge of the battery).
T +25° C
Charge level 80 % T The temperature of the battery (“SENSOR DISABLE”
Autonomy 12 Min indicates sensor disabled).
Charge level The battery charge level.

Autonomy The estimated backup time with the

present load.

`Home\Meter Rectifier mains data screen

RECTIFIER
f The input frequency of the rectifier.
f : 50.0 Hz L12
L12 : 397 V Vdc : 409 V L23 The voltage levels between the three phases (line-
L23 : 395 V Idc1 : 41.0 A L31 to-line).
L31 : 393 V Idc2 : 0.0 A
Vdc Rectifier voltage output.
Idc1 Output current rectifier bridge.

Idc2 Not applicable

`Home\Meter
MAINS Bypass mains data screen

f The frequency of the mains.

f 50 Hz
L1 230 V L1
L2 229 V L2 3-phase mains voltage PHASE /NEUTRAL.
L3 231 V L3
BYPASS FREE
Bypass Bypass status: FREE / LOCKED.

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 `Home\Meter Inverter data screen
INVERTER
f The output frequency of the Inverter.
f 50 Hz
L1
L1 230 V
L2 3-phase output voltage PHASE/NEUTRAL.
L2 230 V
L3
L3 230 V
T +25° C T The temperature of the inverter bridge.
SYNCHRONIZED
The synchronization status of the inverter with respect to
mains (SYNCHRONIZED / NOT SYNCHRONIZED).

`Home\Meter
SYSTEM LOAD Load on phases screen 1

L1 : 230 V 15.0 A 50 % …V Output voltage PHASE/NEUTRAL for each phase.

L2 : 230 V 12.0 A 40 %
…A The output current as RMS values.
L3 : 230 V 9.0 A 30 %
…% The output load as percentage.
LOAD ON INVERTER
The source of the power supplied to the load.

`Home\Meter
SYSTEM LOAD Load on phases screen 2

L1 : 3.1 kW 3.4 kVA 50 % … kW The load active power (kW).

L2 : 4.4 kW 2.7 kVA 40 %
… kVA The load apparent power (kVA).
L3 : 1.8 kW 2.0 kVA 30 %
…% The output Load as percentage.
LOAD ON INVERTER
The source of the power supplied to the load.

`Home\Meter Statistics screen

COUNTERS
Number of times bypass mains has been out of tolerance.
Bypass mains failure : 53
Rectifier mains failure : 35 Number of the rectifier has been out of tolerance.
Overloads : 15 Number of occurred overloads.
InvOperTime [h] : 2135
UPSOperTime [h] : 3125 Total Inverter operating time (expressed in hours).

Total UPS operating time (expressed in hours).

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7.3 ALARMS

The ALARMS mode is entered any time the “ALARM” key is pressed.

The LCD will display a series of screens corresponding to the last 255 events, two events per screen
(LEVEL 1 USER).

In this mode the keys perform the following functions:

Return to HOME screen.

Scrolls backward to the previous screen.

Scrolls forward to the next screen.

U Move forward to the following event.

V Move back to the following previous event.

 Confirm the selection made.

It is possible to view any key functional description by pushing the key for more than 3 seconds.

The events displayed are the standard GE events as described in the Section 7.3.1 - EVENTS (Alarms
and Messages).

`Home\ Alarm Alarms screen

ALARM
LEVEL 1 USER
Chronologically view 2 events per screenshot.
LEVEL 1 : USER

LEVEL 2 : SERVICE LEVEL 2 SERVICE

Chronologically view 5 events per screenshot with service
related info.
V 

`Home\Alarm\User Screen of user alarms

NR = 255 01.07.2009 15.37.25 NR Number chronologically assigned to an event: Nr. 1
C = 4404 K6 CLOSING FAILURE is the first, Nr. 255 is the last.
S = 00008180 Date and exact hour of the moment when the event
NR = 254 03.07.2009 12.45.57 occurred.
C = 4583 COMMAND TO SYNCHRONIZE
S = 00008180 C Number of standard GE code of the event and an
explicit text describing the event in the selected
languages.
U V
S Status code of the UPS.

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7.3.1 Events (alarms and messages)

Each of the following listed events, alarm or message, can be displayed on the LCD screen, on a PC with
the software “GE Data Protection” installed or with the monitoring system “GE Power Diagnostic”.

Alarms and Messages are differently specified because the alarms are indicating an abnormal
functioning of the UPS (which are additionally signalled with the LED alarm and acoustically with the
buzzer), while the messages indicate the various states of operation of the UPS (stored in the events list,
but not activating the LED alarm and the acoustical alarm).

7.3.2 Alarms list

Code Alarms Meaning

Parameters are lost and have been replaced with default
4000 SETUP VALUES LOST
values.
A blocked DSP on the Control board causes this alarm, and
4001 REGULATION BOARD FAILURE consequently the shutdown of rectifier and inverter and the
opening of K3.
This function, when enabled on input programmable relays
(password required), warns the user about the external
4104 BATTERY FUSES FAILURE
battery fuses failure or MCB opening, signalled by NO free
contact.
The temperature sensor inside the input transformer
winding indicates overtemperature.
RECTIFIER TRANSFORMER
4106 Only the alarm is given.
OVERTEMPERATURE
The rectifier, when in an Off state, cannot start as long as
this condition persists.
RECTIFIER MAINS OUT Rectifier input mains is out of tolerance (voltage, frequency
4110
OF TOLERANCE or phase).
The battery has been discharged and reached “stop
operation” time-out (default 3 minutes), and the inverter will
4115 LOW BATTERY VOLTAGE be shut down.
It will restart automatically only when the battery has
recharged enough for a minimum runtime.
Dangerous high UDC-Voltage.
Causes inverter shutdown.
4116 HIGH BATTERY VOLTAGE
Inverter restarts automatically after battery returns to
normal floating voltage.
A leakage current to earth has been detected on the DC
4117 BATTERY EARTH FAULT
circuit.
During battery test the voltage falls under the critical level
4118 BATTERY FAULT (depending setting parameters).
Battery test is stopped.
4121 HIGH DC RIPPLE A high ripple is present in the battery voltage.
Rectifier and inverter are OFF.
TURN ON RECT. The DC power supply is discharging the battery slowly.
4130
OR SHUTDOWN UPS Rectifier must be restarted or battery must be disconnected
in order to avoid damage.
Rectifier voltage hasn’t reached the set value (probably fault
4140 RECTIFIER CONTROL FAILURE on regulation loop).
LED 3 on control panel is blinking.

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 Code Alarms Meaning
Inverter output fuses blown (F5, F6, F7).
4301 INVERTER FUSES FAILURE Signalled by trip indicators.
Inverter can be started manually after replacement of fuses.
K7 not closed despite a closing command being done.
4304 K7 CLOSING FAILURE Signalled by auxiliary contact.
Load will be supplied by mains.
K7 not open despite an opening command being done.
4305 K7 OPENING FAILURE Signalled by auxiliary contact.
Load will be supplied by mains.
Blown input DC fuse(s) F1 of the inverter.
4308 DC FUSES FAILURE Inverter cannot be started as long as present.
Signalled by trip indicators.
Inverter output voltage is out of the tolerances defined in
INVERTER VOLTAGE OUT
4312 parameter (±10%).
OF TOLERANCE
Inverter is switched OFF.
Detection of inverter- bridge (Is) current limit causing the
inverter Off and automatic re-start.
4320 ISMAX DETECTION
After 3 times the inverter switches-Off, and it can be
restarted manually.
The “Slave” oscillator is not in synchrony with the Master;
thus causing the shutdown of it’s inverter.
4340 INVERTER CONTROL FAILURE If after a restart the condition remains, the LED inside the
Inverter symbol on the panel will not light up, indicating that
this inverter cannot supply the load anymore.
K6 open despite a closing command being done.
4404 K6 CLOSING FAILURE Signalled by auxiliary contact.
The load cannot be supplied by electronic bypass.
K6 closed despite an opening command being done.
4405 K6 OPENING FAILURE
Signalled by auxiliary contact.
A faulty current has been detected in the static-switchline
causing the opening of the contactor K6 for 10 sec.
4406 SSM FAILURE After 3 times the K6 remains definitively open.
The alarm reset can be done by service parameter
(password required).
The mains bypass voltage is out of the tolerances defined in
BYPASS MAINS OUT OF parameters (±10%).
4410
TOLERANCE K6 opens, synchronisation with mains is inhibited and
transfer to mains is blocked.
K3 not closed despite a closing command is done, or battery
fuses F8 / F9 or switch Q3a not closed.
4420 K3 CLOSING FAILURE Inverter is switched OFF.
It can be restarted manually after recovery of the alarm
condition.
K3 not open despite an opening command is done, or
4421 K3 OPENING FAILURE battery fuses F8 / F9 or switch Q3a not open.
Be aware the DC capacitors could remain charged.
The load supplied by mains is over 100%.
4520 NO INVERTER POWER The load remains blocked on mains until alarm overload is
active.
Load is locked on mains because 3 transfers on mains have
been detected in a short time, defined by parameter (default
4530 LOAD LOCKED ON MAINS 30 seconds).
The transfer will be free after a time defined by parameter
(default 30 sec.).

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 Code Alarms Meaning
LOAD ON MAINS Load is transferred to mains because the error detector
4531
BY ERROR DETECTOR detected a disturbance on the output voltage.
Alarm after detection of an EPO from an external safety
device connected on Customer Interface Board.
4563 EMERGENCY OFF ACTIVATED
Consequently K6, SSM (K3) opened and shut down inverter
and Rectifier.
The UPS-System is in an overload condition >125% on
inverter, or >150% on Mains.
4570 OVERLOAD With mains unavailable, a sequence of “stop operation”
starts.
Time out depends on load quantity.
With mains bypass supply available and load >115%, the
load is transferred on mains.
4571 OVERLOAD: LOAD ON MAINS
Load will be transferred again automatically on inverter
when load <100%.
INVERTER AND MAINS The voltages of mains and inverter are not synchronised,
4581
NOT SYNCHRONIZED which causes the opening of K6.
The battery temperature exceeds the value inserted in
4697 BATTERY OVERTEMPERATURE parameter.
Disabled with parameter (service only).
In case of mains failure, with the actual load, the run time
4698 BATTERY POWER INSUFFICIENT
would be below Stop operation time (3 minutes).
Battery voltage is at the lowest limit.
4700 DC LOW Will stay Off inverter until the battery voltage reaches the
value in parameter.
Detection of a failure on the Power Supply Board, in
4701 POWER SUPPLY BOARD FAILURE particular from the DC supply.
Can be enabled or disabled with respective parameter.
The load is locked on inverter after 3 load transfers within 30
seconds.
4900 LOAD LOCKED ON INVERTER
After time out of the value in parameter (default 30 sec),
bypass will be free.
An over-temperature condition has been detected on
inverter.
4955 OVERTEMPERATURE
Elapsed “stop operation” time, inverter shutdown.
With mains OK, load is transferred on mains.
LOAD OFF DUE TO “Load Off” after time-out of “stop operation” for overload on
4998
EXTENDED OVERLOAD inverter or bypass (time depending on the % of overload).
“Load Off” after time-out of “stop operation” with missing
LOAD OFF DUE
4999 mains due to battery low voltage or over-temperature
TO LOW BATT. OR TEMP.
condition.

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7.3.3 Messages list

Code Message Meaning

The microprocessor has detected an incorrect operation:
transfers the load on mains and performs a program reset.
4002 WATCHDOG RESET
The inverter will restart automatically and will supply the
load.
Rectifier input mains is again within the admitted tolerance
4111 RECTIFIER MAINS OK
(voltage, frequency and phase).
Start of manual or automatic battery test.
4119 BATTERY TEST STARTED Rectifier output voltage is decreased to the value defined
by parameters.
End of manual or automatic battery test.
4120 BATTERY TEST STOPPED
Rectifier output voltage is restored to floating voltage.
4161 RECTIFIER ON Rectifier received the command to switch ON
Rectifier received the command to switch OFF for:
4162 RECTIFIER OFF
input mains out of tolerance / EPO / UDC max.
Customer interface (X1 - 11, 22) received a Gen-set ON
4163 GENERATOR ON
signal. Operating mode depend on setting of parameters.
Customer interface (X1 - 11, 22) received a Gen-set OFF
4164 GENERATOR OFF signal. Function Bypass enabled depends on setting of
respective parameter.
Inverter cannot be switched on because one of the
following conditions is still present:
- Overtemperature.
- Low battery voltage.
INVERTER CANNOT BE - Inverter fuses.
4302
TURNED ON - Overload.
- K7 opening failure.
- High battery voltage.
- DC low.
- EPO.
Inverter cannot be switched OFF, because the load cannot
INVERTER CANNOT BE
4303 be switched to mains (voltage out of tolerance, not
TURNED OFF
synchrony, BP blocked).
The command to start the inverter has been activated on
4361 INVERTER ON
the control panel.
The command to switch OFF the inverter has been
4362 INVERTER OFF activated by the control panel or automatically for alarm
presence.
Bypass input mains is again within tolerance (voltage,
4411 BYPASS MAINS OK
frequency and phase).
Disconnection of the load by opening K6 and K7 for:
4500 COMMAND LOAD OFF
EPO / Load Off / Overload / Stop operation
With the load supplied by electronic bypass, a mains failure
4521 NO BYPASS POWER
or K6 opening occurred.
2 transfers inverter- mains has been detected in a short
4534 MULTIPLE LOAD TRANSFER
time, defined by parameter (default 30 sec.).
Bypass to mains not enabled due to settings of parameters.
4535 BYPASS LOCKED
Contactor K6 is open.
Settings of parameters enable Bypass transfer on mains.
4536 BYPASS FREE
Contactor K6 can be closed.
Key “Load Off” on the UPS Control Panel has been pressed,
4561 LOAD OFF
with the output circuit breaker Q1 closed.

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 Code Message Meaning
The auxiliary contact indicates that manual bypass Q2 was
4562 DETOUR ON
closed.
The auxiliary contact indicates that manual bypass Q2 was
4564 DETOUR OFF
opened.
The control unit received a command to transfer the load on
4567 COMMAND LOAD ON MAINS
mains.
The control unit received a command to transfer the load on
4568 COMMAND LOAD ON INVERTER
inverter.
4572 NO MORE OVERLOAD End of the overload condition detected with alarm 4570.
INVERTER AND MAINS The voltages of Inverter and mains bypass are
4580
SYNCHRONIZED synchronised.
COMMAND NOT Command not to synchronise with mains has been done for
4582
TO SYNCHRONIZE mains BP out of tolerance (4410) or setting parameters.
Command to synchronise with mains has been done for
4583 COMMAND TO SYNCHRONIZE
mains BP OK (4411) or setting parameters.
The SEM mode function has been disabled or the
programmed time is expired.
4600 COMMAND UPS ON
The UPS returns to VFI mode supplying the load normally by
inverter.
The function SEM mode is enabled, and according to the
4601 COMMAND UPS STANDBY time program the UPS will run in SEM mode, supplying the
load normally by mains.
The auxiliary contact indicates that the output switch Q1
4602 Q1 OPEN
was opened.
The auxiliary contact indicates that the output switch Q1
4603 Q1 CLOSED
was closed.
Not possible to start battery test (is postponed):
- No mains rectifier or bypass.
4699 BATTERY TEST IMPOSSIBLE
- Battery not fully charged.
- Load is below 10% or above 80%.
Inverter can be started or shutdown by remote control.
Commands source can be chosen depending on the value
of parameter (service only):
4763 REMOTE CONTROL ON
0 = Only local panel.
1 = Only serial port on CI.
2 = Both.
.

Inverter cannot be started or shutdown by remote control.

Commands source can be chosen depending on the value
of parameter (service only):
4764 REMOTE CONTROL OFF 0 = Only local panel.
1 = Only serial port on CI.
2 = Both.

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7.3.4 Event report SitePro 20 kVA

In case of failure or malfunctioning, before calling your local Service Centre, please note the most
important data of your UPS and the most recent events.
In order to make the diagnosis easier from our Diagnostic Centre we suggest you make a copy of this
page, fill it out with the requested data and send it by fax.

Unit No.: __ __ __ __ __ - __ __ __ __ - __ __ __ __ Series No.: ……..….. UPS rating: 20 kVA GE-HC

Customer: ...................................…………….....……. Place: ......................…......................…………………………...…........
Date: ...……..... / ..…......... / ....……….……..... Sent by: ..…...........……..............…………………………............….......…

1. Record the exact UPS status on the panel 2. On the LCD panel, enter the alarms mode and
when the failure appeared. record the alarms/messages in the list below
indicating at least 5 events before the failure
time.
Remark: exact data and time are very important.
Event Event UPS Time
Date
No. Code Status h. m. s
255
254
LED 1 ON OFF 253
LED 2 ON OFF 252
LED 3 ON OFF 251
LED 4a ON OFF 250
LED 4b ON OFF 249
LED 5 ON OFF 248
LED 6 ON OFF 247
LED 7 ON OFF 246
LED 8 ON OFF 245
LED 9 ON OFF 244
LED 10 ON OFF 243
LOAD ..................... % 242
BATTERY ..................... minutes 241
240
Description of repair actions taken: 239
....................................................................................................
238
....................................................................................................
237
236
....................................................................................................
235
Actual situation: 234
....................................................................................................
233
....................................................................................................
232
231
....................................................................................................
230
Remarks:
................................................................................................................................................................................................................................

................................................................................................................................................................................................................................

................................................................................................................................................................................................................................

................................................................................................................................................................................................................................

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7.4 SETUP

The SETUP mode is entered any time the “SETUP” key is pressed.

This screen allows the user to modify some parameters permitting to adapt some functions of the UPS
to his/her needs, described as follows.

The LCD will display a series of screens containing the user parameters, accessible without password
protection.

In this mode the keys perform the following functions:

Return to HOME screen.

Scrolls backward to the previous screen.

Scrolls forward to the next screen.

 Confirm selected choice of USER / SERVICE level.

Description of the key to set or modify the parameters:

ESC Allows to exit a selected screen without making any modification.

U Scrolls backward to the previous line.

V Scrolls forward to the next line.

Allows to access a value to be set or modified.

„ Select, on the same line, the following value or letter to set or modify.

Set or modify the selected value.

Save the set or modified value and return to the selected screen.

It is possible to view any key functional description by pushing the key for more than 3 seconds.

`Home\Setup UPS identification screen

UPS IDENTIFICATION
ID Number of UPS (0 for single unit).
ID : UPS 0
Model : SitePro S8 20kVA Model UPS model, series number and power range.
S/N : A8020-3009-0001 S/N The UPS serial number.
UPS SW Version : xxx
Display SW Version : xxx UPS SW The UPS software version.
Display SW The LCD display software version.

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 `Home\Setup Setup screen
SETUP
LEVEL 1 USER
Displays a sequence of screens with parameters which can
LEVEL 1 : USER be user defined.

LEVEL 2 : SERVICE
LEVEL 2 SERVICE
Service only allowed.
V  At this level the parameters access is protected by a code.

`Home\Setup\User Date and time screen

DATE AND TIME
Date You can adjust the date of the real time clock
existing in the UPS by the means of this parameter.
D M Y
The value you enter is thoroughly checked to be a
Date : 01.07.2009
correct date in the format “DD.MM.YY”.
H M S
Time 15:37:25 Hour You can adjust the time of the real time clock
existing in the UPS by means of this parameter.
The value you enter is thoroughly checked to be a
V correct time in the format “HH.MM.SS”.
The time is specified in 24-hour format.

`Home\Setup\User Modem screen 1

MODEM
Enabled
You can enable/disable with Y/N the remote control
Enabled : N
through modem calls by using this parameter.
Init : BEQV1X3&D0S0=2
For modem connection, the default setting is for serial port
Alarm call : N
J3 on P4 – Customer Interface.
Delay : 30 sec
Tel 1 : 1 Init
Tel 1 enabled : N This parameter presents the modem initialisation string.
V It can be 40 characters long.

When editing this parameter the UPS considers that a blank character terminates the string.
If no blank character is found then all 40 characters are used.

Alarm call
This Y/N parameter controls the automatic events signalling through modem.
If this parameter is set to Y (Yes) the UPS itself will call the remote location when a new event occurs.

Delay
This parameter controls the delay between the occurrence of a new event and the modem dialing.
It is useful because since the events typically do not occur isolated but in certain sequences, you can eliminate
the need for multiple dial-outs for such a sequence of events.

Tel 1
This parameter specifies a first telephone number to be used for modem dial-out.
The telephone number has a maximum 40 characters and cannot contain blanks.
If the desired number is shorter than 40 characters, the string will finish with blanks.

Tel 1 enabled
This parameter Y/N specifies if the first telephone number (Tel 1) will be used for dial-out.

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 `Home\Setup\User
MODEM Modem screen 2

Tel 2 : 2 Tel 2
Tel 2 enabled : N It records the second dial-out number.
Tel 3 : 3
Tel 3 enabled : N Tel 2 enabled
Tel 4 : 4 This parameter Y/N specifies if the second telephone
Tel 4 enabled : N number will be used for dial-out.
V

Tel 3 It records the third dial-out number.

Tel 3 enabled This parameter Y/N specifies if the third telephone number will be used for dial-out.
Tel 4 It records the fourth dial-out number.
Tel 4 enabled This parameter Y/N specifies if the fourth telephone number will be used for dial-out.

`Home\Setup\User Printer setup screen

PRINTER
The UPS is capable of communicating to a serial printer, to
Baud Rate : 2400 printout disparate information.
Parity : 0 Please be sure to have a serial printer with a serial RS232
Bits : 8 interface.
Handshake : XON This is the only printer-interface supported by the UPS.
Baud Rate
This parameter controls the baud rate used for data
V transmission.

Parity This parameter controls the parity used for data transmission.
Odd (O) even (E) and “No Parity” (NO) can be selected.
In case “No Parity” (NO) has been set, automatically the parameter “8 bits“ is used, independently
of the value of “Bits“ set.
Bits This parameter controls the length of the data word on the serial line during data transmission.
Handshake This parameter is used to determine the communication protocol used when printing.
Valid values are “XON” standing for the XON/XOFF protocol or “NO” standing for any protocol.

NOTE !
Please configure your printer with the following parameters: 2400/8/N (2400 bauds/sec, 8
bits, no parity).

`Home\Setup\User Printer command screen

PRINTER COMMANDS Print Measures This Y/N parameter is used to print
only the measurement data.
Print Measures : N
Print Alarms : N Print Alarms This Y/N parameter is used to print
Print Parameters : N only the sequence of all
Print All : N Alarms/Events.
Print Parameters This Y/N parameter is used to print
only the list of User and Service
V Parameters.

Print All This parameter Y/N is used to print all the available information in the sequence metering,
alarms, user and service parameters.

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 `Home\Setup\User LCD Display screen
DISPLAY
UPS Name The user can choose the name of the UPS
UPS name : SitePro model shown on the main page (max. 9
characters).
Language : ENGLISH Language This parameter allows the choice of
language used to display the information.
Valid choices are: English, German, Italian,
Spanish, French, Finnish, Polish, Portuguese,
V Czech, Slovakian, Chinese, Swedish, Russian
and Dutch.

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7.5 COMMANDS

The COMMANDS mode is entered any time the “COMMANDS” key is pressed.

Allows the user to execute UPS operation commands.

In this mode the keys perform the following functions:

Return to HOME screen.

Scrolls forward to the next screen.

V Scrolls forward to the next line.

 Confirm the selection made.

It is possible to view any key functional description by pushing the key for more than 3 seconds.

`Home\Commands Commands screen 1

COMMANDS
LAMP TEST
LAMP TEST Signalling LEDs test and buzzer test (all LED should be lit
INVERTER ON and blinking and the acoustical alarm should be activated).
INVERTER OFF INVERTER ON
Command to switch the inverter.
INVERTER OFF
V  Command to shutdown the inverter.

`Home\ Commands
COMMANDS Commands screen 2
RESET LOAD OFF RESET LOAD OFF
Restore of the command “Load Off”.
REQUEST LOAD OFF
REQUEST LOAD OFF
Command “Load Off”.

V 

Screen sequence to execute the command “Load Off”:

`Home\Commands `Home\Commands
COMMANDS COMMANDS

RESET LOAD OFF RESET LOAD OFF

As the command procedure
of “Load Off” is finished the
“REQUEST LOAD OFF”
REQUEST LOAD OFF CANCEL LOAD OFF screen appears again.
EXECUTE LOAD OFF

V  V 

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8 OPERATION

NOTE !
Verify that the input/output connections have been
performed by qualified personnel before connecting
mains input voltage and verify that the equipment is
correctly grounded.

Open only the front door, do not remove any panels.

Now you can initiate the start-up procedure of the UPS

system.
There is no need for specific knowledge if you follow
carefully the step-by-step instructions given below.

However we recommend that at least the initial

procedure should be performed by an instructed
person.

Check after every step for correct reaction of the UPS

(LEDs on the panel), and correct voltage and current
measurements, before you proceed to the next step.

If you encounter any problems during the following

procedures, you should not continue, but contact GE
Global Services.

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8.1 PROCEDURES FOR SINGLE SitePro 20 kVA

8.1.1 Initial start-up of the SitePro 20 kVA

WARNING !
Before proceeding to turn on the UPS system, ensure that the external a.c. and
internal d.c. isolators are OFF, and prevent their inadverted operation.
Ensure that the output load distribution can be powered and all the output isolators
are open.

Open the front door and make sure that:

• All the connections to the input/output terminals of the UPS have been made correctly.
• The safety screens are fixed in their position.
• The switches Q1, Q2 and Q4 are open (Pos. O) and the battery fuses F8 – F9 are disconnected.

SP_010-040_S6_Q1 Q2 Q4_01

I I ON
Q1 Q2 Q4 I ON
ON

O O O
OFF OFF OFF

LEDs on synoptic diagram

Q1 Output UPS switch LED 1 Input mains rectifier LED 6 Load on inverter
LED 2 Input mains bypass LED 7 Q1 closed
Q2 Manual bypass switch LED 3 Rectifier ON LED 8 Load on automatic bypass
LED 4a Discharging battery LED 9 Manual bypass Q2 ON
Q4 Input rectifier switch
LED 4b Charging battery LED 10 Load on UPS
LED 5 Inverter ON

Key Key Key LED LED LED

Battery fuses F8 – F9 Inverter ON Inverter OFF Load Off Stop Operation Alarm Operation

1. Switch-ON the mains voltage from the input distribution (both rectifier and bypass if separated).
At this stage the electronic power supply is switched ON and the buzzer sounds.
LED 2 (input mains bypass) must be ON.
Press “MUTE” key to reset acoustical alarm.
LED Alarm remains lit.

The UPS performs a SELFTEST. Overall test results

A successful termination of the tests will be indicated with Overall Test1 OK Test7 OK
test results “OK”. Test2 OK Test8 OK
Test3 OK Test9 OK
Commissioning cannot be continued should one or more tests result
Test4 OK Test10 OK
to be negative. Test5 OK Test11 OK
Please contact in this case your local Service Centre. Test6 OK

Continue ►

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During the first commissioning SitePro 20 kVA requests a set up of the UPS configuration parameters
presented in the following screens.
Without such configuration it is not possible to continue with the commissioning procedure.

WARNING !
The setup of the UPS configuration parameters must be done only by QUALIFIED
AND TRAINED PERSONNEL.
The setup of mistaken values could compromise the integrity and reliability of the
UPS.

In this mode the keys perform the following functions:

 Confirm the selection made and select the next parameter.

ESC Re-establish default value.

Modify or insert the selected value.

Save the configuration of set parameters.

`Configuration
DISPLAY CONFIGURATION
DISPLAY CONFIGURATION screen

Select language
Select language : ENGLISH
This parameter allows the choice of language used to display
the information.

ESC 

`Configuration UPS CONFIGURATION screen

UPS CONFIGURATION
Input frequency
Input frequency : 50 Hz
Output frequency : 50 Hz Input frequency value (50 Hz / 60Hz).
Inverter voltage : 230 V
Output frequency
Inverter output frequency value (50 Hz / 60Hz).

ESC  Inverter voltage

Output voltage PHASE/NEUTRAL of the inverter.
(220V / 230V / 240V).

Continue ►

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 `Configuration BATTERY CONFIGURATION screen
BATTERY CONFIGURATION
Type
Type : Lead Acid
Float voltage : 409 V
Battery type (Lead Acid / NiCd / Boost).
Recharge current : 003.4 A Lead - Acid Sealed Battery (VRLA) – (factory setting).
Autonomy time : 006 min
Stop Operation time : 003 min NiCd Nickel Cadmium battery.
Capacity : 0017 Ah Cells : 180 Boost Open batteries, which require sporadic refill
ESC  with distilled water.

Float voltage
Voltage to maintain battery charging.
Float voltage = Number of battery cells x battery float voltage per cell.
Lead-Acid (VRLA): 2.27 Vd.c. for cell 180 cells x 2.27 Vd.c. = 409 Vd.c. - (factory setting).

Recharge current
Maximum battery recharge current.
Max 20% of battery capacity (Ah).
Example: 17Ah - max recharging current 3.4A (factory setting).

Autonomy time
UPS autonomy time on battery mode at “full load condition” (4 minutes - factory setting).
This value is calculated based on the battery type, capacity and number of cells.

Stop Operation time

Residual battery autonomy time before UPS forced shutdown (6 minutes - factory setting).

Capacity
Ah capacity of the battery (17Ah - factory setting).

Cells
Number of cells of the battery.
Lead-Acid (VRLA): 177 ÷ 192 cells
(180 battery cells - factory setting)

`Configuration
CONFIGURATION
CONFIGURATION screen
Save and exit ?
Screen to save the configuration of set parameters.
Yes Any additional modification of setup parameters can be done
only from a GE SERVICE PERSON as it requires an access code.

Continue ►

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2. Check for correct phase rotation of input mains on ”P1 - Power Interface”.
• Lamp B1 ON: the phase rotation (clockwise) is correct (see Fig. 5.8.2-1).
• Lamp B1 OFF: the phase rotation (anti-clockwise) is not correct (see Fig. 5.8.2-1).
In this case switch OFF the mains, reverse two phases between them on the line
supplying the UPS and repeat the procedure from point 1.

3. Close the input rectifier switch Q4 (Pos. I).

LED 1 (input mains rectifier) must be lit and LED 3 (rectifier) must blink.
The rectifier starts up automatically, supplying the DC circuit, and charging the DC capacitors.
The LED 3 (rectifier) stops blinking and stays ON, indicating that the DC link has reached the floating voltage.

4. Battery coupling to DC link.

After awhile, the green LED LD1 next to the battery fuse carrier, F8 – F9 lights up, indicating the rectifier
supplies the floating voltage.
After checking the right polarity, connect the battery to the DC-link by closing F8 – F9.
The battery is now connected to the DC link. LED 4b (charging battery) should be lit indicating battery charge.

5. Close the output switch Q1 (Pos. I).

The load is supplied by the mains through the automatic
bypass.
The synoptic diagram must display the status “LOAD
SUPPLIED BY AUTOMATIC BYPASS”.

6. Insert the inverter by pressing “Inverter ON” ( I ) key.

The inverter will start up. LED Inverter (5) must be blinking.
In a short time, when the inverter voltage is confirmed, the LED Inverter (5) will stop blinking and stay fixed
lit.
The load will be automatically transferred from mains to inverter.

LED Alarm turn Off and the LED Operation must be lit.
The synoptic diagram must display the status “LOAD
SUPPLIED BY INVERTER”.

7. Load supply.
Your SitePro 20 kVA UPS is now running in VFI mode, supplying power to the output.
Insert the loads one by one to the output of the UPS.
Check the output current value of L1, L2 and L3 and check for correct load balance.

NOTE !
The Battery must be charged for at least 10 hours, in order to ensure the full backup
runtime in case of a Mains Failure.

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8.1.2 UPS shutdown with load transfer on manual bypass Q2

NOTE !
Not following this procedure can cause protected loads to shut down!
Never close or open either Q1 or Q2 with the inverter running!
Initial situation: the load is powered by the inverter.
The complete UPS system has to be turned OFF, while providing the load power
by mains through the manual bypass switch Q2.

With the UPS in normal operation and the inverter supplying the load, the switches Q1 and Q4 are
closed (Pos. I), Q2 is open (Pos. O) and the battery fuses F8 – F9 are inserted.

The LCD screen must display the status “LOAD SUPPLIED BY

INVERTER”.

1. Disconnect the inverter by pressing “Inverter OFF” ( O ) key and hold until the LED Inverter (5)
turns OFF.
Load is transferred to mains by automatic bypass.
LED Alarm is lit and the LED Operation is Off.
The synoptic diagram must display the status “LOAD SUPPLIED
BY AUTOMATIC BYPASS”.

2. Close the manual bypass switch Q2 (Pos. I).

LED 9 (manual bypass Q2) is lit.
Load is now supplied parallel through automatic bypass and manual bypass Q2.

3. Open the output switch Q1 (Pos. 0).

The load is now supplied only through the manual bypass Q2.

4. Press “Load Off” key.

The output contactor K6 open and LED 8 (load on automatic bypass) is Off.

5. Open the input rectifier switch Q4 (Pos. 0).

The acoustical alarm is activated, press “MUTE” key to reset it.

6. Disconnect the battery removing the battery fuses F8 – F9.

The electronic boards and the control panel are still powered from AC power supply through the plug X8 on
the ”P1 - Power Interface” (Warning! This board will remain powered from the mains throughout this
procedure!).
The acoustical alarm is activated, press “MUTE” key to reset it.

The load is now powered directly by mains through the

MANUAL BYPASS Q2.

WARNING!
It will take 5 minutes for the DC capacitors to discharge
Open only the front door, do not open any other part of the UPS.

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8.1.3 From Manual Bypass Q2 to normal function VFI.

NOTE !
UPS system has been turned OFF following the “Maintenance shutdown (Load on
Q2)” procedure and the load is still powered by manual bypass Q2.
The load must be transferred back to the UPS system.

Open the front door and make sure that:

• The safety screens are fixed in their position.
• The switches Q1 and Q4 are open (Pos. O), and the battery fuses F8 – F9 are disconnected.
The switch Q2 must be closed (Pos. I).
• LED Alarm is lit.

The synoptic diagram must display the status “LOAD

SUPPLIED BY MANUAL BYPASS Q2”.

1. If not already supplied (separate mains inputs), switch-ON the mains power to the rectifier
input.

2. Close the input rectifier switch Q4 (Pos. I).

LED 1 (input mains rectifier) must be lit and LED 3 (rectifier) must blink.
The rectifier starts up automatically, supplying the DC circuit, and charging the DC capacitors.
The LED 3 (rectifier) stops blinking and stays ON, indicating that the DC link has reached the floating voltage.

3. Battery coupling to DC link.

After awhile, the green LED LD1 next to the battery fuse carrier, F8 – F9 lights up, indicating the rectifier
supplies the floating voltage.
After checking the right polarity, connect the battery to the DC-link by closing F8 – F9.
The battery is now connected to the DC link. LED 4b (charging battery) should be lit indicating battery charge.

4. Close the output switch Q1 (Pos. I).

Load is now supplied parallel through automatic bypass and
manual bypass Q2.
Attention: before executing next procedure 5 ensure that
The synoptic diagram must display the status “LOAD
SUPPLIED BY AUTOMATIC BYPASS AND MANUAL BYPASS
Q2”.

5. Open the manual bypass switch Q2 (Pos. 0).

LED 9 (manual bypass Q2) is Off.
The load is supplied by the mains through the automatic bypass.

6. Insert the inverter by pressing “Inverter ON” ( I ) key.

The inverter will start up. LED Inverter (5) must be blinking.
In a short time, when the inverter voltage is confirmed, the LED Inverter (5) will stop blinking and stay fixed
lit.
The load will be automatically transferred from mains to inverter.

LED Alarm turn Off and the LED Operation must be lit.
The synoptic diagram must display the status “LOAD
SUPPLIED BY INVERTER”.

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8.1.4 Complete UPS shutdown

NOTE !
Follow this procedure only in case the UPS system and the load must be completely
powered-down.

With the UPS in normal operation and the inverter supplying the load, the switches Q1 and Q4 are
closed (Pos. I), Q2 is open (Pos. O), and the battery fuses F8 – F9 are inserted.

The synoptic diagram must display the status “LOAD

SUPPLIED BY INVERTER”.

1. Disconnect the inverter by pressing “Inverter OFF” ( O ) key and hold until the LED Inverter (5)
turns OFF.
Load is transferred to mains by automatic bypass.
LED Alarm is lit and the LED Operation is Off.
The synoptic diagram must display the status “LOAD SUPPLIED
BY AUTOMATIC BYPASS”.

2 Press “Load Off” key.

The output contactor K6 open and the UPS output will be powered down.

3. Open the input rectifier switch Q4 (Pos. 0).

LED Alarm blinks and the acoustical alarm is activated, press “MUTE” key to reset it.
LED Alarm remains lit.

4. Open the output switch Q1 (Pos. 0).

5. Disconnect the battery removing the battery fuses F8 – F9.

The electronic boards and the control panel are still powered from AC power supply through the plug X8 on
the ”P1 - Power Interface” (Warning! This board will remain powered from the mains throughout this
procedure!).
The acoustical alarm is activated, press “MUTE” key to reset it.

6. Disconnect the mains from the input distribution only when the DC-Link voltage results to be
below 20 Vd.c. (see screen METER / BATTERY / V).
The UPS is now disconnected from the a.c. input source.
Both LEDs and the LCD display must be OFF.

WARNING !
d.c. voltage hazardous risk due to batteries presence inside the UPS cabinet.

WARNING !
It will take 5 minutes for the DC capacitors to discharge.
Open only the front door, do not open any other part of the UPS.

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8.1.5 Restore to normal operation after “Load Off”

NOTE !
Make sure the UPS to be status of the activation of “Load Off”:
Switches Q1 and Q4 are closed (Pos. I),
Switch Q2 is open (Pos. O);
Battery fuse F8 – F9 are inserted;
LED Alarm is lit (load is not protected by UPS);
LED Operation is Off.

View of the synoptic diagram after pressing

the key “Load Off”.

`Home\Commands
COMMANDS
1. Reset “Load Off”.
RESET LOAD OFF
Restore the command “Load Off” by
entering the screen:
COMMANDS / RESET LOAD OFF REQUEST LOAD OFF

V 

The load is now powered from inverter.

LED Alarm is Off and the LED Operation must be
lit.
The synoptic diagram must display the status
“LOAD SUPPLIED BY INVERTER”.

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 9 CUSTOMER INTERFACE

9.1 CUSTOMER INTERFACE

Serial port J3 - RS232 (sub D - female 9 pin) - See Section 9.1.1

Suitable for IMV protocol
SP_020_S8_Customer interface_02_GEHC

Pin 2: TX (out) Pin 3: RX (in) Pin 5: GND

J2 (sub D-female 25p) – Output signals on voltage free contacts - See Section 9.1.2
1

J2 / 1, 2, 3 NO, C, NC Battery Fault (def. Parameter RL=1)

J3 J2 / 4, 5, 6 NO, C, NC Rectifier Mains Failure (def. Parameter RL=3)
9

J2 / 7, 8, 9 NO, C, NC Stop Operation (def. Parameter RL=5)

J2 / 14, 15, 16 NO, C, NC Load on Inverter (def. Parameter RL=2)
J2 / 17, 18, 19 NO, C, NC General Alarm (def. Parameter RL=4)
1
14

J2 / 20, 21, 22 NO, C, NC Rectifier ON (def. Parameter RL=6)

A
J2 J2 Signals on terminals X1 and on connector J2 are in parallel and therefore not
separated galvanically from each other.
The programmable signals on X1 and J2 will be disabled with Q1 open, with the
exception of the signals for “16 - Manual Bypass Q2 ON” and “26 - EPO”.

JP3 X1 terminals – Output signals on voltage free contacts - See Section 9.1.2
X2
1 2

X1 / 1, 2, 3 NO, C, NC Battery Fault (def. Parameter RL=1)

XB X1 / 4, 5, 6 NO, C, NC Rectifier Mains Failure (def. Parameter RL=3)
1 2 3 4 5 6 7 8 9 10 11

12 13 14 15 16 17 18 19 20 21 22

X1 / 7, 8, 9 NO, C, NC Stop Operation (def. Parameter RL=5)

X1 / 12, 13, 14 NO, C, NC Load on Inverter (def. Parameter RL=2)
X1 / 15, 16, 17 NO, C, NC General Alarm (def. Parameter RL=4)
X1 X1 / 18, 19, 20 NO, C, NC Rectifier ON (def. Parameter RL=6)

B X2 – Terminals for EPO (Emergency Power Off) connection - See Section 9.1.4
J3
X2 / 1, 2 or J2 / 12, 25 NC EPO (Emergency Power Off)
Note: to enable this function, remove the Jumper JP3 on P4 – Customer Interface board.

Input contacts - See Section 9.1.3

X1 / 10, 21 or J2 / 10, 23 NO Programmable
X1 / 11, 22 or J2 / 11, 24 NO Programmable / Generator ON
Fig. 9.1-1 Customer interface NO = Normally Open C = Common NC = Normally Closed

XB: 24Vd.c. connector supply (see Section 9.1.7).

The connectors A-J2 and B-J3 can be used for additional Advanced SNMP Card or an additional Customer
Interface (installation only when the UPS is switched Off).

Output signals on voltage-free contacts Programmable functions on input contacts

On terminals X1 or J2 connector, 6 of the following 27 signals Some UPS functions can be activated with
can be selected from the display, entering with the appropriate parameters when an external Normally Open (NO)
password. contact is closed on:
0- No Information 14- Rectifier Mains Failure X1/10, 21 - J2/10, 23 or X1/11, 22 - J2/11, 24
1- Buzzer 15- Battery Discharge
2- General Alarm 16- Manual Bypass Q2 ON Selectable functions by changing parameters
3- Load on Mains 17- Rectifier ON (password required) are:
4- Stop Operation 18- Inverter ON 0 - No function 1 - Inverter ON
5- Load on Inverter 19- Boost Charge 2 - Inverter OFF 3 - Print All
6- Mains Failure 20- Battery Earth Fault 4 - Status Relay 5 - Generator ON
7- DC Over Voltage 21- Battery Fault 6 - External Bypass ON
8- Low Battery 22- Relay Input 1
7 - External Battery Fuses, or External K3
9- Overload 23- Relay Input 2
(See Alarm 4104 - “Battery Fuses”)
10- Overtemperature 24- Relay Output ON
11- Inverter-Mains not synchr. 25- Relay Output OFF Voltage free contacts: Max. DC / AC: 24V / 1.25A
12- Bypass Locked 26- EPO IEC 60950 (SELV circuit)
13- Bypass Mains Failure 27- SEM Mode ON Min. Signal Level: 5 Vd.c./5 mA

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9.1.1 Serial Port J3 - RS232 (sub D, female 9 pin)
SP_020_S8_J3_01_GEHC

J3

Serial port J3 - RS-232 (sub D, female 9 pin) that allows:

Total remote management of the system using software GE Power Diagnostics,

GE Data Protection or GE Service Software for system protection and
management of the UPS systems.

Fig. 9.1.1-1 Serial port J3

9.1.2 Output signals on voltage-free contacts

The interface board provides 6 voltage free relay contacts giving some UPS critical alarms and
operation mode.
These signals are available either on connector J2- (sub D, female 25 pin) or terminal blocks X1.

The meaning of the alarms on the free contacts in standard configuration (default) is the following:
X1 / 1, 2, 3 or J2 / 1, 2, 3 (NO, C, NC) Battery Fault (def. Parameter RL=1)
X1 / 4, 5, 6 or J2 / 4, 5, 6 (NO, C, NC) Rectifier Utility Failure (def. Parameter RL=3)
X1 / 7, 8, 9 or J2 / 7, 8, 9 (NO, C, NC) Stop Operation (def. Parameter RL=5)
X1 / 12, 13, 14 or J2 / 14, 15, 16 (NO, C, NC) Load on Inverter (def. Parameter RL=2)
X1 / 15, 16, 17 or J2 / 17, 18, 19 (NO, C, NC) General Alarm (def. Parameter RL=4)
X1 / 18, 19, 20 or J2 / 20, 21, 22 (NO, C, NC) Rectifier ON (def. Parameter RL=6)

In case different alarms or operating status are required, they can be configured on the same terminals
via software from the control panel.
The configuration can be changed in parameters mode by a trained operator using the appropriate
password.

NOTE !
The programmable signals on X1 and J2 will be disabled with Q1 open, with the
exception of the signals for “16 - Manual Bypass Q2 ON” and “26 - EPO”.

9.1.3 Programmable input free contacts

Some programmable UPS functions (indicated in Section 9.1), can be activated by closing an external
contact, if connected, on:

X1 / 10, 21 or J2 / 10, 23 User Input 1 (default = Not used)

X1 / 11, 22 or J2 / 11, 24 User Input 2 (default = Emergency GEN ON)

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9.1.4 EPO (Emergency Power Off)

Be aware:
The reliability of the system depends on this contact NC (Normally Closed)!

SP_020_S8_X2 EPO_01_GEHC

An external Emergency switch (Normally Closed voltage-free

1

J3
contact) can be connected on terminals X2 / 1, 2 or connector J2
9

/ 12, 25 of the P4 - Interface Customer.

1
14

J4 J2
J2 Remove the cable short-circuiting terminals X2 when using this
external switch.
JP3
JP3
X2
1 2

XB X2
1 2 3 4 5 6 7 8 9 10 11

12 13 14 15 16 17 18 19 20 21 22

When opened, this contact causes the immediate opening of the

X1 Contactors K6 and K7, as well as the shutdown of Rectifier,
Inverter and Static-Switch.
J5

NOTE !
This procedure could imply a load shutdown.
Fig. 9.1.4-1 X2 and J2 for connection EPO

NOTE !
To enable this function, remove jumper JP3 on the P4 - Customer Interface, when the
cables have already been connected on X2 or J2.
Both JP3 jumper and X2 wiring on the P4 - Customer Interface have been removed
as per factory setting.

When the EPO has been activated, the system must be restored as follows:
• Press the push-button EPO (contact on X2 / 1, 2 is closed again).
• Press the key “O” (Inverter OFF – see Section 6.2) on the control panel.
• Press the key “I” (Inverter ON – see Section 6.2) on the control panel.

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9.1.5 Gen Set Signalling (GEN ON)

If an emergency generator set supplies the UPS in case of Mains Failure and the generator is
considerably unstable in frequency, it should be suitable to install the signal “Generator ON” on X1 / 11,
22 or J2 / 11, 24).
See Fig. 9.1-1 / X1 and J2

Since the Parameter for the reading of the Generator function is password protected, call your local
Service Centre for it's activation.

When this contact closes, it changes certain (programmable) functions such as:
• Enabling or disabling of synchronization and consequently the Load transfer to generator.
• Reduction or elimination or delay of Battery recharging during the generator operation.

9.1.6 AUX external Maintenance Bypass

If the UPS system is equipped with an external Maintenance Bypass Switch, it is possible to connect a
NO (Normally Open) voltage-free aux. contact from the External Bypass Switch to the programmable
input X1 / 10, 21 or J2 / 10, 23, making the UPS operate as if the internal switch Q2 has closed.

This function can be activated by changing a dedicated parameter (password required).

When this NO (Normally Open) contact closes, the output Inverter Contactor K7 it is automatically
opened and the Load transfer back to Inverter will be inhibited.

9.1.7 Auxiliary Power Supply (XB)

SP_020_S8_XB_01_GEHC

XB connector terminals
XB - 1 +24 Vd.c
XB - 2 -24 Vd.c
1
XB - 3 not applicable
2
XB - 4 +24 Vd.c
XB 3
XB - 5 -24 Vd.c
4

5
24Vd.c. - 100mA supply

Fig. 9.1.7-1 Auxiliary Power Supply (XB)

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10 MAINTENANCE

WARNING !
ALL MAINTENANCE AND SERVICE WORKS MUST BE PERFORMED BY GE-DE POWER
QUALITY CERTIFIED SERVICE PERSONNEL.

10.1 MAINTENANCE
A UPS system, like other electrical equipment, needs periodic preventive maintenance.
A regular maintenance check of your installation guarantees higher reliability of your safe critical power
supply.
Preventive maintenance work on the UPS can be done only by trained Service technicians.
We therefore recommend you to sign a Maintenance and Service contract with your local Service
Centre organization.
We strongly recommend to perform the first UPS and BATTERIES preventive maintenance program 12
months after the UPS start-up or latest 18 months from UPS manufacturing date (please refer to the
UPS serial number available on the UPS data label, e.g. P0020-3209-A123O: week 32, year 2009).
However a yearly preventive maintenance program is suggested.

10.1.1 Service check

If the LED Operation blinking during normal operation, the unit has not been serviced for the last 20,000
hours by a GE trained technician.
We highly recommend that you contact your local Service Centre for preventive maintenance work.

10.1.2 Fans and ventilation

We recommend a periodic cleaning of the ventilation channels and grids on the UPS system, in order to
guarantee proper air circulation in the unit and in the Battery.
We recommend replacement of the fans in the units every 20,000 hours.

10.1.3 Other components with limited lifetime

We recommend the periodic replacement of the following components to guarantee higher reliability of
the UPS.
Lifetime
Component
Ambient temperature At 100% load
Up to 25°C (77°F) 50,000 hours
Filter Capacitors DC
Up to 40°C (104°F) 20,000 hours
Filter Capacitors AC Up to 40°C (104°F) 50,000 hours
Lithium Battery on the “Control board” Up to 40°C (104°F) 50,000 hours
Internal UPS VRLA Batteries Please refer to Section 10.1.9

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10.1.4 Battery
We recommend a periodic Manual Battery Test, especially if the Automatic Battery Test is disabled, in
order to verify if the Battery can provide the expected backup time in case of Mains Failure.
We recommend that this test is performed at least every 3 months, especially if the Battery is not
sufficiently discharged during normal operation.
The discharge time you use should be at least half of the Battery runtime.
Please consider that, if you did a full Battery Test to verify the full runtime of the Battery, the charger
needs at least 8 hours to recharge the Battery up to 90% of its capacity.

10.1.5 Long shut-down periods of the UPS-system

To guarantee that the Battery is fully charged, the UPS system should be in operation for at least 12
hours every 3 months. If not the Battery may be permanently damaged.

10.1.6 UPS room conditions and temperature

The UPS room has to be maintained clean and free from dust.
A high temperature of the UPS room affect the lifetime of several components inside the equipment.
The Battery is very sensitive to environmental temperatures above 25°C (77°F).

10.1.7 Basic UPS preventive maintenance program

a) Cleaning, a visual inspection and a mechanical inspection of the UPS modules.
b) Preventive replacement of parts with a defined lifetime.
c) “Updating” of the equipment (technical improvements subsequent to the delivery).
d) Check the calibration of DC voltage and Inverter Output Voltage and Frequency.
e) Check of the settings of the electronic regulation, the control and the alarm circuits of the
Rectifier(s) and Inverter(s).
f) Functional checks on Thyristors, Diodes, Transformers, Filter Components, e.g. to ensure that they
are operating within the specified design parameters.
g) Overall performance test including a Mains Failure simulation with and without the Load.
h) Monitoring Battery operation in discharge and recharge mode including any boost charge duties.

10.1.8 Basic batteries preventive maintenance program

a) Measure and record every block terminal voltage (in floating).
b) Measure and record total string floating voltage.
c) Measure and record ambient room temperature.
d) Check battery and cover on signs of leakage.
e) Check for corrosion on terminal post or connector.
f) Check for general appearance and cleanliness of UPS cabinet and room.

10.1.9 Batteries replacing criteria

Periodic batteries replacement is suggested within 3 years old (assuming a UPS room temperature of
20/25°C - 68/77°F).
Possible reasons of battery replacement:
- The battery is too old. - Physical battery damage.
- Evidence of leakage signs. - Battery block voltage too low.
- Battery pole oxidation.

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11 TECHNICAL DATA SHEET
GENERAL DATA
Topology VFI, double conversion with integrated transformer
Nominal output power at PF=0.6 ... 1 lag. kVA 20
Overall efficiency in VFI mode % Up to 91.7
Heat dissipation at 100% load in VFI mode,
kW 2.14
PF=0.8 lag. and charged battery
Cooling air (25°C ÷ 30°C) m3/h 625
Audible noise level dB(A) 58
Valve regulated lead-acid (VRLA)-standard, Vented lead-acid, wet
Battery type
battery and NiCd
Operating temperature range UPS: 0°C ÷ 40°C Battery: 20°C ÷ 25°C recommended
Relative humidity Max. 95% (non-condensing)
Max. altitude without power derating 1000m
Power derating (according to EN/IEC 62040-3) 1500m: -5% / 2000m: -9% / 2500m: -14% / 3000m: -18%
Protection degree IP 20 (IEC 60529)
Standards EN 50091 / EN/IEC 62040, CE marking
EMC EN 50091-2 / EN/IEC 62040-2
Electrostatic discharge immunity 4kV contact / 8kV air discharge
Internal protection All live parts shrouded
Transport Cabinet suitable for handling by forklift
Colour RAL 9003 (white)
Installation Can be positioned against a wall and floor fixed
Access Access required at front and right side of the cabinet
External cable connections Bottom-front
Cooling Forced bottom to top by internal blowers

RECTIFIER
Rectifier bridge Three phase, 6 thyristors, overtemperature protection
Nominal: 3 x 380V / 400V / 415V + N
Standard input voltage Rectifier accepted ph-ph voltage range: 320V ÷ 460V
(320V only for 405 VDC battery floating)
Other input voltages On request
Input frequency 50/60 Hz +/-10% (45 ÷ 66 Hz)
Inrush current Limited by soft-start circuit
Power walk-in >30 seconds
Output voltage tolerance +/- 1%
DC voltage ripple <1%
DC current ripple Max. 5% of the battery capacity [Ah], expressed in A
Battery charging characteristic IU (DIN 41773), T° compensated floating voltage
-Battery charging current limit Programmable
Input power data kVA 20
Input power at inverter nominal load at PF=0.8 lag. 18.2
kW
and charged battery at PF=1 lag. 22.7
Max. input power at inverter nominal load
kW 24.8
and max. battery recharge current (programmable)
Max. battery charging current (programmable) at at PF=0.8 lag. 17
A
the beginning of battery recharge at nominal load at PF=1 lag. 6

BATTERY
Battery type Valve regulated lead-acid (VRLA)
Number of 12 V blocks, 6 cells/block 30
Float voltage at 20°C 409V
Min. discharge voltage (programmable) 315V
Recharge time <5 hours up to 90% of battery capacity
“Battery to earth” fault detection Standard
Automatic and manual battery test Standard (set at 2.00 PM the first day of every month)
Automatic battery contactor (K3) Standard
Battery power data kVA 20
DC power at full load and PF=0.8 lag. kW 17.2
DC power at full load and PF=0.9 lag. kW 19.4
DC power at full load and PF=1.0 lag. kW 21.5
DC power at full typical computer load (PF=0.66 lag.) kW 14.2

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 INVERTER
Nominal output power at PF=0.6 ... 1.0 lag. 20 kVA
Nominal output voltage (on site programmable) 3 x 380V / 400V / 415V + N
Inverter bridge SVM (Space Vector Modulation) and IGBT technology
Output transform (for galvanic separation) Standard
Output waveform Sine wave
Output voltage tolerance:
- static .......................................................................................................... +/- 1%
- dynamic (at load step 0 – 100 – 0%) ........................................... +/- 3%
- dynamic (at load step 0 – 50 – 0%).............................................. +/- 2%
- recovery time to +/-1%..................................................................... 20 ms
- output voltage THD for 100% linear load ................................. <2%
- output voltage THD for 100% non-linear load (EN 50091) <3%
Output voltage tolerance at 100% unbalanced load (Ph-N) +/- 3%
Output frequency 50/60 Hz (selectable)
Output frequency tolerance:
- free-running ........................................................................................... +/- 0.1%
- with mains synchronisation adjustable to ............................... +/- 4%
Phase displacement:
- at 100% balanced load ..................................................................... 120°: +/- 1%
- at 100% unbalanced load................................................................ 120°: +/- 2%
Overload capability (at PF=0.8) 125% - 10 minutes, 150% - 1 minute
Electronic short-circuit protection, current limit to:
Short-circuit characteristic 2.7 times In for 200 ms between phase & phase
4.0 times In for 200 ms between phase and N/PE
Protection clearance capability (selectivity) 20% In within 5-10 ms (with MTCB class C)
Crest factor >3:1

BYPASS
Input connection Separate or common to the rectifier input
- Static switch (SCR) on bypass
Primary components - Electromechanic contactors (backfeed protection)
- 2 manual switches for maintenance bypass
Voltage limits for inverter/bypass load transfers +/- 10% (adjustable)
Overload on bypass 200% for 5 minutes & 35 times In for 10 ms, non repetitive

INTERFACING
6 programmable signalling voltage-free contacts - Standard information for easy integration and signalling
(available on Delta and block terminals) - 27 user settable signals
Serial channel RS232 (on Delta 9 pin connector) Standard
- EPO - Emergency Power Off (n/c contact, customer supplied)
- GEN ON (emergency power supply ON, n/o contact, customer
Input signals
supplied)
- 2 auxiliary signals with settable functionality
Auxiliary power supply - 24 VDC auxiliary power supply
Note: all indicated values are typical. Variations may be found from one unit to another.

CONTROL PANEL

The control panel, positioned on the UPS front door, acts as the
UPS user interface and comprises of the following elements:

• Back lit Graphic Display (LCD) with the following

characteristics:
− Multilanguage communication interface:
English, German, Italian, Spanish, French, Finnish, Polish,
Portuguese, Czech, Slovakian, Chinese, Swedish, Russian
and Dutch;
− Graphic diagram indicating UPS status.
• Command keys and parameters setting.
• UPS status control LED.

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OPM_SPE_XXX_20K_20K_8GB_V010_GE-HC.doc Operating Manual SitePro 20 kVA GE-HC / S8
 TECHNICAL DATA

SitePro 20 kVA
GE_01
dimensions_
0_S8_UPS
SP_010-04

Battery table Dimensions Weight

Battery UPS cabinet Total Floor
1'450mm UPS UPS Battery
57.08"
capacity (W x D x H) UPS + battery loading
20 kVA 17 Ah (in UPS) 680x800x1450 mm 285 kg 195 kg 480 kg 883 kg/m2

800mm
31.49" 680mm
26.77"

UPS BLOCK DIAGRAM, PROTECTIONS AND CABLE SECTIONS

Common input Rectifier & Bypass Separated input Rectifier & Bypass
1 Rectifier
2 Inverter
3 Electronic Bypass
4 Manual Bypass
5 Internal Battery
6 Mains
7 Load
8 External Battery
F4 External Battery Fuses
F8/9 Internal Battery Fuses
*) Alternatively external battery + fuses

PROTECTIONS AND CABLE SECTIONS

Protections for mains voltages Cable sections recommended by European Standards
3x380/220V, 3x400/230V, In (..) only for Switzerland
3x415/240V Alternatively, local standards to be respected
Fuses AgL or equivalent
MTCB Cable sections (mm2)
kVA
F1 F2 F3 F4, F8/F9 A B C/E D K
20 3x50A 3x35A 3x50A 2x63A 4x10 (4x16) 4x6 (4x10) 5x10 (5x16) 5x6 (5x10) 3x10 (3x16)
F1, F2, F3, A, B, C, D, E: supplied by customer. F4: can be supplied by GE.

IMPORTANT NOTE !
THE UPS IS DESIGNED FOR TN SYSTEM. THE INPUT NEUTRAL SHALL BE GROUNDED AT SOURCE AND SHALL NEVER BE
DISCONNECTED. 4 POLE BREAKER SHALL NOT BE USED AT THE UPS INPUT (SEE ALSO IEC 60634, IEC 61140, IEC 61557).

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12 UPS SCHEMATIC DIAGRAMS

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Modifications reserved Page 67 of 71
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OPM_SPE_XXX_20K_20K_8GB_V010_GE-HC.doc
Modifications reserved

IM6360
Rectifier
Driver

7Vac &
Operating Manual SitePro 20 kVA GE-HC / S8

7Vdc
monitor
voltage O/P IM0007
+5V,
+12V, Control Bd.
IM0035 -12V
Power Interface IM0076 +24V
Power +18V
I/P: 380Vac Supply
O/P 18-0-18
Page 68 of 71
 IM0007 Control
Board
IM0076

Supply
Power
7Vac means
output V OK

Interface Board
IM0035 Power
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Modifications reserved Page 70 of 71
OPM_SPE_XXX_20K_20K_8GB_V010_GE-HC.doc Operating Manual SitePro 20 kVA GE-HC / S8
13 NOTES

13.1 NOTES FORM

It is recommended to note in this section Notes, with date and short description all the operations
performed on the UPS, as: maintenance, components replacement, abnormal situations, etc.

Date Description Done by

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OPM_SPE_XXX_20K_20K_8GB_V010_GE-HC.doc Operating Manual SitePro 20 kVA GE-HC / S8