SRI
JAYACHARAJENDR
A POLYTECHNIC
INTERNSHIP REPORT
Name:Manjunath hp
Registration Number:102AT18034
Semester:6TH
Branch:AUTOMOBILE ENGINEERING
KARNATAKA GERMAN TECHANICAL
TRAINING INSTITUTE(KGTTI)
AND
VOLKSWAGEN
CONTENTS
Acknowledgment
Introduction of the Company
Coarse provided
Service core process(Volkswagen)
DMS SOFTWARE
CONSLUSION
ACKNOWLEDGEMENT
The journey stated as a student towards the Professional life with
the aim in mind to learn the practical aspect of life ended as a
memorable experience also helped me to come out with flying
colours.
No work can be completed without help or contribution. The
preparation of this training of this humble work encompasses the
immense and unlimited help and cooperation of the service center
employees.
My special thanks to Mr.Prashanth and Mr.SankarNayaran sir for
providing me this opportunity to associate myself for training, and
also like to express my gratitude to them for providing me the most
valuable guidance and Professional treatment at every stage to
boost my morale and helping me in learning about the work
procedure of Service advisor job and other actives related to
showroom.
I express my sincere gratitude to my Lecturer Mr. Manjunath D in
department of Automobile Engineering S.J (Govt) Polytechnic
College for encouragement and suggestion which helped me
complete this training. I thank everyone who has supported me
during this training period.
Introduction of the Company
(KGTTI)
All programs follow German vocational education and training
standards that are demand oriented and directly imply a close
relationship with industry. To provide International Standards and
Hands-on training the center is equipped with extensive state-of-art
training facilities which are incomparable.
With its world-class vocational training centers, KGTTI has set a
benchmark in skill development. The focus is to offer skill-specific
training that will help students find excellent job opportunities in the
global workplace and encourage entrepreneurship among the youth.
KGMSDC This KGMSDC society is recognized by Government of India
and Government of Karnataka with technical support of German
International Services (GIZ-IS). KGMSDC is a registered society
formed under Society Registration Act 1960. The registered society
has members from Government of India and Government of
Karnataka, complemented by local stakeholders and
representatives of industries, chambers and academia.
INTRODUCTION OF
COMPANY (VOLKSWAGEN)
Industry: Automotive
Founder: German Labour Front
Founded:28 May 1937
Headquarters: Wolfsburg, Germany
Key people: Ralf Brandstaetter(CEO)
Area served :Worldwide
Companies under Volkswagen:
Audi
Bugatti
Ducati
Bentley
Lamborghini
Porsche
Skoda
Seat
Scania
MAN
Contents Learnt During
the Internship:
Objective : Properly interact with customers to understand their
requirements and build confidence for installation and repair work of the L M
Vehicle. • Identifying & diagnosis of the operational fault responsible for the root
cause of the vehicle trouble. Assist in taking necessary action post the root cause
analysis to repair the vehicle. Carry out routine service and minor repairs of
mechanical & electrical aggregates of the LM vehicle. The ability to work as a team
member to achieve the required deliverables on schedule, solving problems in the
course of working and for the quality and accuracy of the work produced as per
guidelines from supervisor.
Content of the course:
Diagnosis of faults and troubleshooting problems in a vehicle (of both
mechanical and electrical aggregates).
Take necessary repair action post the root cause analysis. The diagnosis
would include diesel, petrol, CNG, electrical and hybrid vehicles across 2-
wheelers, 3- wheelers and 4-wheelers (including passenger vehicles and
commercial vehicles).
Interpret the symptoms and diagnose the problems in the customer’s L M
Vehicle by carrying out basic tests, Engine cycle check, Transmission,
Suspension, Brake, interiors and other parts. Perform repairing all type’s of
mechanical faults in L M Vehicle.
Assess quality of work through inspection.
Perform under supervision and as per instructions given, taking personal
responsibility for some actions, solving problems in the course of working
and for the quality and accuracy of the work produced.
Interact with colleagues.
Maintain a healthy, safe and secure working environment.
SERVICE CORE PROCESS OF
VOLKSWAGEN
DEALER MANAGEMENT SYSTEM
(DMS)
Features provided in dms software:
Cloud access. (These days practically
everything in business takes place online.)
Intelligent organization.
An attractive user interface.
A robust search feature.
Version control.
Permissions.
Universal format support.
CONCLUSION
Overall, internship is a really good
program and recommended.
It helps to enhance and develop my
skills , abilites , and knowledge. It was a
good experience and memories.
I heartly thank everyone who has
supported me to successfully complete
my internship