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Digital Solutions for Panel Builders

The document discusses how Schneider Electric's Panel Builder Digital Experience can help improve businesses in 6 ways: 1) Provide 24/7 self-service access to reduce workloads and bid on more projects. 2) Give easy and fast access to real-time information to quickly respond to customers. 3) Increase engineering and production efficiency. 4) Deliver a personalized experience through customized solutions. 5) Provide expert support to maintain close customer relationships. 6) Unleash the power of digital across the entire project lifecycle to transform processes and grow businesses.

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Rhanja Mohamed
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100% found this document useful (1 vote)
183 views35 pages

Digital Solutions for Panel Builders

The document discusses how Schneider Electric's Panel Builder Digital Experience can help improve businesses in 6 ways: 1) Provide 24/7 self-service access to reduce workloads and bid on more projects. 2) Give easy and fast access to real-time information to quickly respond to customers. 3) Increase engineering and production efficiency. 4) Deliver a personalized experience through customized solutions. 5) Provide expert support to maintain close customer relationships. 6) Unleash the power of digital across the entire project lifecycle to transform processes and grow businesses.

Uploaded by

Rhanja Mohamed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 35

Panel Builder Digital Experience

6 digital benefits that will improve your business

se.com
© 2023 Schneider Electric. All Rights Reserved.
Table of contents

Your digital End-to-end Easy and fast access


expectations 24/7 self-service to information

1 2 3

Engineering and Deliver a personalized Expert support


production efficiency experience

4 5 6
Life is On | Schneider Electric

Your digital expectations

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Your challenges in a competitive market


As a panel builder in today's connected world, you have to work with fast-moving customer
requirements, price and deadline pressures and a shortage of skilled workers.

However, the industry is quickly evolving to keep up with the digital generation where
efficiencies can be made through innovative software that enables you to simplify your
operations and utilize expert support. In doing so, you can unlock your full business
potential to be more productive, flexible and up-to-date,

By digitizing your panel building process with Schneider Electric, you can:

Reduce your workload Improve your flexibility so you


and get time back to bid can adapt to customer-specific
on more projects. requirements and last minute changes.

Get real-time information allowing you to respond quickly to customer


demands and differentiate yourself through your business efficiency.

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Our 3 pillars helping to create a sustainable future

Simplified: Open: Digital:


To counterbalance increasing We are committed to Our greatest sustainability
complexity, we have simplified the maintaining an open, global, driver, we deliver connectivity to
user experience, leading to a more innovative community through encourage digital intelligence,
efficient use of time by making out partner ecosystem and advance resilient operations,
our offers easier to design, build, interoperable approach that enable new services and produce
operate and maintain. We utilize expands the potential of our software that increases efficiency
a sustainable business model systems leading to connected and helps enable our green
resulting in future-proofed, eco-built architectures that work initiatives.
products that are prepared for the together to minimize rework
demands of tomorrow. and waste.

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Traditional challenges with your manufacturer

Challenges: By turning traditional challenges into


opportunities you can:

High process time from product With Schneider Electric, you Maintain a close relationship with
selection to delivery resulting in can gain higher autonomy and your customers by utilizing 24/7
longer project timescales and efficiency through smart reliable support from an industry-leading
budgets that are hard to stick to. tools, such as product selectors supplier and business experts.
that simplify your search and
help you find the right match for
Too much product choice leaving your system requirements.
you stuck in finding the right Grow your business expertise
product for your system amongst As well as up-to-date product and respond quicker with a
hundreds of thousands of offers. data that helps accelerate and differentiated offer in a constantly
secure your projects. evolving market.

Lack of visibility on market


technology and new offers.

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Unleash the power of digital


across the entire project lifecycle
Within industry the shift towards digital is rapidly increasing, made more
attractive by the recent crisis period we have gone through where digital
kept lives and businesses running.

Resilient organizations understand the need for more efficient operations


that allow them to respond to customers quickly and safely.

At Schneider Electric we are taking this demand to a new level and


offering a solution that allows you to utilize digital across your entire
project lifecycle, transforming the process of panel construction into one
that is more efficient, productive and flexibile.

Not only will this help to keep in line with market growth, it also gives
you the possibility to differentiate yourself against competitors and grow
your business in ways you haven't been able to before, such as, offering
additional services to your customers.

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

How Schneider Electric meet your expectations


Our digital approach helps meet the challenges of today and increases your
productivity, flexibility and market knowledge through 6 main features.

End-to-end Easy and fast Real-time,


24/7 self-service access to consistent
information information

A personalized Expert Increased


and collaborative support productivity
experience and quality

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Make your design process more efficient


through the power of digitization
From product- and system-focused to model-based planning for
increased production efficiency

Design Phase as basis for


Digital Plan – Build –
Operate & Maintain including
Sustainability

AccuSine PFV Canalis

Joint Sales approach and synergy together with our


Prisma P Software brands:
FBX Trihal
• We do have the right digital tools to ease daily work of
design firms
• We do have comprehensive project support for design
EV Link
firms Specifier as technical consultants to find the
ABN KNX
right solution and support on network calculation and
specification
• We support on establishing a working BIM process

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

End-to-end 24/7 self-service

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

The Panel Builder end-to-end journey


Discover our software and solutions that enable the transformation of your panel building experience.
Here, you can leverage the same journey you are used to, allowing for easy transition, but with all the benefits of
an automated, smoother and more efficient process.

Preliminary design Switchboard Engineering Test & commission, Operate & maintain
Detailed design BOM ordering
& budget configuration & build first operation installation

EcoStruxure Power Build


Blokset + Okken
EcoStruxure EcoStruxure
Power Power
Commissioning Facility Expert
EcoStruxure Power Design Ecodial EcoStruxure Power Build MV
SEE Electrical

EcoStruxure Power SEE Electrical


Build Rapsody Expert

SEE Electrical 3D
ProClima
Panel +

SEE Electrical 3D
Product selectors & Shop Floor
configurators

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Engineering & production efficiency


Preliminary design Switchboard Engineering Test & commission, Operate & maintain
Detailed design BOM ordering
& budget configuration & build first operation installation

• Design optimization to gain competitivity


Challenge the specs to optimize your panels and
win your projects
• Easy calculations with a multi-brand data base
that conforms to international IEC standards
• Save more than 2 hours of engineering time
per panel!
By transferring your pre-design to your Schematics /
detailed design with a direct link to SEE Electrical

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Engineering & production efficiency


Preliminary design Switchboard Engineering Test & commission, Operate & maintain
Detailed design BOM ordering
& budget configuration & build first operation installation

• Drastically reduce your engineering time by more than


50% vs AutoCad
• Improve quality with an error-free design
• Save set-up time with more than 1 million multi brand
SEE Electrical data bases
• Transform label production
Direct exports available from Schematics to printers
and engraving machines
• Exports to production made easy
Access cable lists with connection information and
material lists with label information

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

The Panel Builder end-to-end journey


We utilize innnovative software to offer an industry first, a digital panel construction process, from start to finish.

Caneco ONE EcoStruxureTM • SEE Electrical EcoStruxureTM


Power Build Power Commissioning
Software suite to support • SEE Electrical 3D
electrical engineerings, in Select, configure and quote Panel+ Intelligent software that
designing power all switchgear and • SEE Electrical 3D helps you set up, test and
distribution networks components to exactly Shop floor commission the electrical
(from MV to LV), leveraging meet your customer's products and systems in
a broad selection of expectations in terms of your switchboards with
manufacturers. budget, deadlines and end Electrical CAD software efficiency and ease.
user benefits. helping you to easily create
accurate installation diagrams.
EcoStruxure Power Build
Find out more EcoStruxure Power Build Find out more Find out more
Medium Voltage

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

End-to-end
24/7 self-service
With our 24/7 self-service feature, you can
get access to digital, efficient online tools
and product data at every stage of your
88%
project lifecycle. of customers expect
brands to have an
From anywhere and at any time, select, online self-service portal
configure and order with our product
selectors and tools that help simplify your
search and reduce time to delivery.

Along with continuous support supplied


77%
through our digital self-services. of customers say they
view brands more
Become more autonomous and keep positively if they provide
in line with project schedules to create self-service options
happier customers and more efficient Sources: Statista 2022 Unfiltered

operations. Hubspot 20202 Unfiltered

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Search and select tools


Our smart tools help optimize your operations by giving you quick
access to the products that meet your system requirements, helping to
reduce the time you spend on product selection.

Discover offer catalogs and Identify business opportunities


market information. and get specifications.

Stay up-to-date on market trends, Navigate through offer trees,


innovation, new solutions, new select offer, refine your
offers, use cases and differentiate selection, compare products,
yourself from competition. consult data and documents.

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Search and select tools

Mobile Apps On the Web

mySchneider app Website

Access to the mobile catalog, Access to web selectors,


24/7 support and tailored e-catalogue, services and many
services more for resources and guidance

mySchneider partner portal

Once registered: access to


business opportunities, training,
resources and services

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Configure and order tools


Our support tools allow you to
access relevant information in just a mySchneider Partner portal
few simple clicks. Get personalized tools, trainings, resources and services

• Configure accurate data and


quotations instantly so you can
answer your customers quickly.

• Generate a Bill of Material and get


all documents for your project.

• Order automatically with up-to-date


product prices and availability.
EcoStruxure Power Build: mySE
An online Software Suite to configure and The online ordering portal where you
• Manage your order from tracking quote Switchboards and components (Medium can order products, check price,
to reception and be informed to Voltage, Low Voltage and Okken/Blockset) availability and orders status
answer your customers.

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Execute, commission and support tools


• Access to video, documentation and technical support to
integrate components, and build switchboards.
mySchneider Partner Portal
• Get all information on product installations. Once registered, get resources and technical support for
installation and commissioning
• Get the technical assistance you need to accompany
your customers.

• Organize all documents to complete your Factory Setup Product Software EcoStruxure Facility Expert
Acceptance and Site Acceptance Tests, facilitate Setup, test, and A collaborative software to
customer access and keep track of their installed base. commission devices share all documents and keep
track of installed base
• Access after sales-services to ensure you and your
customers are getting the most from your solutions.

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Easy and fast access


to information

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Quick access to accurate


and full technical information

85%
With quick access to detailed and accurate
information, you can reduce project
timescales and find the right products to
meet your customer demands. of customers want to
experience proactive
• Get to the essential points right away. communication and
contact
• Quickly find accurate technical
information and product databases.

• Access to complete and reliable


market information. 86%
• Take a look at our digital tools and let us of buyers are willing to
guide you to the right products through pay more for a great
our advanced features. customer experience
Source: SuperOffice 2022 Unfiltered

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Quickly select a range or a product


In 3 simple steps,

1 Help me choose 2 Product selector 3 In referenced products

Select your range Select your product Compare products

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Engineering and production efficiency

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Engineering and production efficiency

At Schneider Electric, we provide consistent information, updated as


industry knowledge and standards change meaning you can view new
offers as they are released, helping to upgrade your system potential,
improve production efficiency and meet industry regulations.

• Get access to complete and reliable market information and product Design Anticipation of
databases. optimization manufacturing problems

• Go for the safe choice of regularly updated content.

73% 47%
of customers want the of customers say they always
ability to solve product or search online first for the answer Facilitate last Document
service issues on their own to a customer service question minute changes generation

Source: Hubspot 2022 Unfiltered

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Real-time information
for your business
Gain peace of mind that your systems are up-to-date with consistent
and reliable information supplied on our Partner Portal and website.

Market Project Services and


Discover A complete set of installed base
information on product data and Access to an
market trends assets to plan your exhaustive set of
project product relationships

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Stay on top of emerging market trends and discussions


With the growth in digital transformation comes new threats that you need to be prepared for, such as Cybersecurity.
Schneider Electric have developed Cybersecurity services to help support you in your journey.

Do you want to learn more and stay up-to-date with market trends and industry knowledge? Read our designated resources below.

Schneider Electric
Whitepaper Blog posts Specific MV/LV trainings
Exchange

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Plan your project more efficiently from start to finish


Utilize a complete set of assets made available by our digital and open
approach to expand your system and operational potential.

Discover and build Further information

• Product data sheets • MV technical guide -


read here
• Technical documentation
• Assembly guide and
• 2D and 3D drawings, sheets
SLD
• Installation guide -
• Technical FAQs find out more
• Product and assembly • Installation videos
videos
• Installation check lists
• Declaration of conformity

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Services and installed base


Schneider Electric can help optimize your project execution, whatever stage you're at
with an exhaustive set of product relationships that you can access.

Obsolete Upsell Future offerings


Your searched product can replace... Your searched product can be enriched with... Your search product can be completed with…

Obsolete products Associated products Accessories or components

Associated services Spare parts

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Deliver a personalized experience

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Deliver a personalized
experience
Here at Schneider Electric, we know that there is
no one solution that will meet the demands of every
panel builder which is why we tailor our offerings
to deliver a personalized experience through every
stage of your journey.

71% 76%
of customers expect of customers get
companies to frustrated when
deliver personalized they don't receive
interactions a personalized
experience

Source: McKinsey & Company 2022 Unfiltered

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Connected user,
personalized services
Get access to further services that can help expand your
knowledge and differentiate your offering.

• Manage your preferences: your favorite products,


technical information you like most...

• Step up your skills with product and business


online trainings to keep growing your knowledge.

• Stay informed of business opportunities.

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Expert support

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Maintaining expert support


As a panel builder, you know that your customers expect their issues to
be handled first via self-service, mobile and social media.

Our digital approach helps to solve your daily business challenges by


making tractions more convenient, faster and personalized. However,
sometimes this still leaves questions.

With Schneider Electric, you have a direct connection to expert help


anywhere and at any time, including after sale services allowing you
to answer customer questions as soon as they arise, resulting in more
efficient operations and happier customers.

1 in 3 67%
customers will leave a of customers prefer self-
brand they love after just service over speaking to a
one bad experience company representative
Source: SuperOffice 2022 Unfiltered

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
Life is On | Schneider Electric

Contact your support center


Utilize expert support from Schneider Electric
whenever and wherever you may be.

You can contact us in various different ways,


depending on what best meets your preference.

Dedicated Chat
hotline messaging

Experts on
Online form
demand

Your digital End-to-end Easy and fast access Engineering and Deliver a personalized Expert support
expectations 24/7 self-service to information production efficiency experience
To find out more about the Panel
Builder digital experience visit:

se.com

Schneider Electric
Head Office
35, rue Joseph Monier - CS 30323
F92506 Rueil-Malmaison Cedex

© 2023 Schneider Electric. All Rights Reserved. Life Is On | Schneider Electric is a trademark and the property of Schneider Electric SE, its subsidiaries and
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