DUBAI CHAMBER OF COMMERCE

ANNUAL REPORT 2021

A Bolder Vision
Contents
Vision and Strategic Objectives 04

Board Members  06

Foreword Messages 08

A New Chamber Structure  12

Dubai Overview 24

Dubai Chamber of Commerce Overview 30

Legal & Policy Advocacy 36

Human Capital 40

Economic Research and Business Support 44

Community & Sustainability 48

International Partnerships 52

Dubai Chamber of Commerce Initiatives 62

Photo Gallery 2021 84

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DUBAI CHAMBER OF COMMERCE

Vision and
Strategic Objectives
Promoting Dubai as an international business hub and
supporting the development of business.

VISION
To be the best Chamber in the world in driving
competitiveness and business growth by 2021

MISSION
Represent, support and protect the interests
of the business community in Dubai

STRATEGIC OBJECTIVES
• Create a favourable business environment
• Support the development of business
• Promote Dubai as an international business hub
• Achieve institutional excellence and efficient
management of resources

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DUBAI CHAMBER OF COMMERCE

Board Members
Experienced professionals guide Dubai Chamber of
Commerce’s strategy and operations.

H.E. Abdul-Aziz Mr. Faisal Juma H.E. Khalid Juma Mr. Omar Abdullah Mr. Majid Hamad Rahma
Abdulla Al Ghurair Khalfan Belhoul Al Majid Al Futtaim Al Shamsi
Chairman Vice Chairman Member of the Board Member of the Board Member of the Board

Mr. Mohammed Abdul Mr. Buti Saeed Mr. Tariq Dr. Raja Easa Al Gurg Dr. Amina Al Rustamani
Ghaffar Hussain Mohammad Al Ghandi Hussain Khansaheb Member of the Board Member of the Board
Member of the Board Member of the Board Member of the Board

Mrs. Hind bin Kherbash Mr. Raji Patrick Mr. Shehab M. Gargash Mr. Saeed Saif Mr. Hisham Abdullah
Member of the Board Chalhoub Member of the Board Al Ghurair Al Shirawi
Member of the Board Member of the Board Member of the Board

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Chairman’s Message

A Bold New Vision

For Dubai

While unprecedented disruption to attract investment and help the foundation for a sustainable
caused by the COVID-19 pandemic businesses in the Emirates stay economy and prosperous future.
reverberated through the global competitive and, as a result,
DUBAI CHAMBER OF economy, it was the swift action taken momentum behind Dubai’s With this in mind, Dubai Chamber of
COMMERCE IS WORKING by the UAE government that has led economy is projected to grow Commerce is now working closely
to a rosier business outlook for Dubai. in line with projected uptick in with the private sector to tackle
CLOSELY WITH THE
business activity. existing market challenges, identify
PRIVATE SECTOR TO
The government’s effective new business opportunities and
TACKLE EXISTING
management of the pandemic This projection is only likely to develop new initiatives to enhance
MARKET CHALLENGES,
– and allocation of economic increase with Expo 2020 Dubai, Dubai’s business environment and
IDENTIFY NEW BUSINESS support packages – paved the the largest mass gathering since fast track the development of new
OPPORTUNITIES AND way for accelerated growth the onset of the pandemic, economic sectors.
DEVELOP NEW INITIATIVES across multiple sectors in 2021. the largest event to ever be
TO ENHANCE DUBAI’S This has enabled key sectors, such staged in the Middle East, and a We have a lot to look forward
BUSINESS ENVIRONMENT. as retail, tourism, and hospitality catalyst for Dubai’s sustainable to in 2022 as we evolve from a
to get back on track in the last economic growth. tumultuous point in time, into a
few months of 2021. post-COVID era that promises a new
Economic forecasts have landscape of growth, transformation
Along with stimulus packages, the estimated that the Dubai and boundless opportunities.
government announced reforms edition of the World Expo could
contribute around AED 122.6 As His Highness Sheikh Mohammed
billion ($33.4 billion) to the Dubai bin Rashid Al Maktoum, Vice
economy, according to recent President and Prime Minister of the
projections, with the world expo UAE and Ruler of Dubai, once said:
seeing remarkable success after “Our vision is clear, our road is paved
attracting over 3 million visitors in and the clock is ticking. There is no
the first two months. time for hesitation or half-baked
goals or solutions. Development is
Going forward, the UAE’s an ongoing process and the race for
Projects of the 50 - a series of excellence has no finish line.”
game-changing developmental
and economic initiatives across For its part, Dubai Chamber of
key sectors such as economy, Commerce aims to further support
H.E. Abdul Aziz entrepreneurship, advanced businesses across the emirate
Al Ghurair skills, digital economy, space, and and ensure that they prosper in a
Chairman, Dubai Chambers advanced technologies – will lay brighter tomorrow.

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

President And CEO’s Message

A Brighter Future
For Business

It was fitting that 2021 – the year visas, as well as changes to the Dubai’s economic landscape has As His Highness Sheikh Mohammed
of the UAE’s landmark Golden foreign ownership and bankruptcy undoubtedly witnessed significant Bin Rashid Al Maktoum Vice
Jubilee celebrations – was a laws enhanced the attractiveness changes during its rich history President and Prime Minister of the
milestone year that laid the of Dubai as a preferred business THE PLETHORA OF and these changes have helped UAE and Ruler of Dubai, said, the
groundwork for a new chapter hub. New initiatives and CHANGES AND NEW shape the emirate as a model for UAE’s ambitions have “grown bigger
for the nation, with a raft of developments in 2021 follow economic development, while and our priorities have changed.”
PROJECTS AND
new projects and incentives several moves to improve ease of reinforcing its status as one of the
INITIATIVES SERVE AS
paving the way for sustainable doing business in Dubai. world’s leading cities. As the UAE’s non-oil economy
A CORNERSTONE FOR
economic growth. continues to grow from month
GROWTH, BOLSTERING
Previously, the UAE Cabinet The emirate’s forward-thinking and to month, developments for the
Whether it be investing in human announced businesses across a
THE UAE AND future-ready approach has paid off next decades will see the emirate
capital, creating new business wide range of sectors – including DUBAI’S APPEAL AS A in the COVID-19 era as it emerged and the wider country cement
incentives or adopting advancing renewable energy, space, DESTINATION FOR BOTH as a leading example of a city that its status on the global stage
technologies, Dubai continues agriculture, manufacturing, FOREIGN INVESTORS effectively dealt with new challenges through digitalisation, advanced
to boost its value proposition for transport, logistics, hospitality, AND ENTREPRENEURS and re-opened its economy technology, smart cities, economic
companies and investors. food services, information, and successfully and responsibly. This growth, its position in the space
communications, among others success helped Dubai emerge from race, and its reputation as being
The introduction of long-term – were eligible for 100% foreign the pandemic stronger and prepared one of the leading places to live
residency and remote working ownership under a law to further for future crises. and work.
liberalise and strengthen the
investment environment. The staging of Expo 2020 Dubai Furthermore, as the country
– the first World Expo held in progresses with its evolution
The message is clear – Dubai has the Middle East, Africa and and expansion, Dubai Chamber
never been more open for business. South Asia (MEASA) region – is of Commerce will spare no
also a milestone moment for effort in supporting businesses
The plethora of changes and Dubai as it welcomes the world, of all sizes and sectors, while
new projects and initiatives showcases new innovations and elevating the emirate’s position
serve as a cornerstone for creates new possibilities. in the global arena.
growth, bolstering the UAE and
Dubai’s appeal as a destination If we can not only survive but
for both foreign investors and thrive coming out of a global
entrepreneurs, encouraging crisis, then I am confident we can
the flow of investment into realise our ambitions, aim higher
H.E. HAMAD BUAMIM vital economic sectors, and and create a more prosperous
President & CEO of strengthening the country’s future as we work towards a bold
Dubai Chambers competitive edge for business. new vision for the next 50 years.

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DUBAI CHAMBER OF COMMERCE

A NEW CHAMBER
STRUCTURE

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

In 2021, Dubai Chamber turned the page on a new chapter in its history,
with plans to restructure and broaden the scope of its work.

The new structure will support tasked with steering each of

ongoing plans to boost Dubai’s the three chambers towards its
foreign trade to AED 2 trillion respective goals and targets.
DUBAI CHAMBER OF within the next five years, and
COMMERCE CONTINUES TO cement the emirate’s position as a “We approved the board of
global trade hub. directors of the overarching
SUPPORT AND PROTECT
Dubai Chambers, which will
THE INTERESTS OF
In July, His Highness Sheikh oversee and coordinate the efforts
BUSINESSES IN
Mohammed bin Rashid Al of the three chambers under a
THE EMIRATE.
Maktoum, Vice President and Prime common vision and propose mega
Minister of the UAE and Ruler initiatives to spearhead Dubai’s
of Dubai, announced that Dubai economy, ultimately creating a
Chamber would transform into robust business environment,” A SPECIALISED APPROACH multinational companies to list
Dubai Chambers, an organisation said HH Sheikh Mohammed. Dubai Chambers seeks to on the Dubai Financial Market. It
comprised of three chambers of accelerate the growth of the has identified 30 target markets
commerce, namely Dubai Chamber
of Commerce, Dubai International
The restructure led to new key
appointments: HE Juma Al Majid 287,000 Dubai economy by promoting
Dubai as a global business hub
where it sees the most potential
to boost Dubai’s foreign trade.
Chamber, and Dubai Chamber of as the Honorary Chairman of Dubai MEMBER COMPANIES and attracting multinational
Digital Economy. Chambers H.E. Abdulaziz Al Ghurair companies. As a leading Dubai Chamber of Digital
as the Chairman of Dubai Chambers, representative of the private Economy is tasked with launching
His Highness also, at the time, H.E. Sultan bin Sulayem as Chairman sector in Dubai, Dubai Chamber projects and developing studies
appointed boards of directors of Dubai International Chamber and of Commerce continues to on the new future economy,
for Dubai Chambers, as well as
chairmen and advisory boards
H.E. Omar Al Olama as Chairman of
Dubai Chamber of Digital Economy.
AED support and protect the interests
of businesses in the emirate.
as part of efforts to build the
world’s best digital infrastructure
2 TRILLION Following a specialised approach,
and transform Dubai into an

TARGET FOR DUBAI’S international technology hub.

FOREIGN TRADE Dubai International Chamber is The chamber builds relationships
strengthening partnerships with with local and international tech
global corporations, investors, entrepreneurs and investment
and entrepreneurs, while it funds while helping draft
elevates Dubai’s status as a legislation in Dubai and the

30 major trade hub. The advisory

board of Dubai International
UAE to create an attractive
environment that advances the
TARGET MARKETS Chamber outlined new priorities digital economy.
IDENTIFIED and targets for attracting 50
multinational companies to Dubai,
supporting 100 Dubai-based
companies with international
expansion over the next two
years, as well as encouraging

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DUBAI CHAMBER OF COMMERCE

Higher Board of
Dubai Chambers Dubai Chambers
– Overall Structure
Honorary Chairman of Dubai Chambers

Dubai Dubai Chambers

Chambers Higher Board

H.E. Juma Al Majid

Honorary Chairman of Dubai Chambers
Dubai Chamber Dubai International Dubai Chamber of
of Commerce Chamber Digital Economy
Board Members

H.E. Abdul-Aziz Mr. Faisal Juma H.E. Khalid Juma H.E. Omar Sultan Mr. Omar Abdullah
Abdulla Al Ghurair Khalfan Belhoul Al Majid Al Olama Al Futtaim
Chairman Vice Chairman Member of the Board Member of the Board Member of the Board

H.E. Sultan Ahmed H.E. Helal Saeed Mr. Buti Saeed Dr. Raja Easa Al Gurg Dr. Amina Al Rustamani
Bin Sulayem Al Marri Mohammad Al Ghandi Member of the Board Member of the Board
Member of the Board Member of the Board Member of the Board

Mr. Tariq Mr. Raji Mr. Gassan Al-Kibsi

Hussain Khansaheb Patrick Chalhoub Member of the Board
Member of the Board Member of the Board

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Dubai Dubai Chambers

Chambers Higher Board

Dubai Chamber Dubai International Dubai Chamber of

of Commerce Chamber Digital Economy

Board Members Advisory Council

Mr. Abdullah Ahmad Al Mousa Mr. Mohammed bin Zaal Mrs. Hind Habib Al Mulla
Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mr. Ali Abdullah Al Shafar Mr. Khaled Khalifa Juma Al Naboodah Mr. Ahmed Saeed Belyouha
Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Dr. Tariq Humaid Al Tayer Mr. Ahmad bin Eisa Al Serkal Mrs. Amal Mohammed Al Marri
H.E. Abdul-Aziz Mr. Faisal Juma H.E. Khalid Juma Mr. Omar Abdullah Mr. Majid Hamad Rahma
Abdulla Al Ghurair Khalfan Belhoul Al Majid Al Futtaim Al Shamsi Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council
Chairman Vice Chairman Member of the Board Member of the Board Member of the Board

Mr. Abdullah Mohammed Juma Al Naboodah Mr. Mohammad Abdulaziz Baker Mr. Jamal Adbulla Ali Al Shafar
Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mr. Mohammed Khalaf Al Habtoor Mr. Saif Ahmed Belhasa Mr. Mohamed Matar Al Falasi
Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mr. Butti Obeid Butti Al Mulla Mr. Mishal Kanoo

Member of The Advisory Council Member of The Advisory Council
Mr. Mohammed Abdul Mr. Buti Saeed Mr. Tariq Dr. Raja Easa Al Gurg Dr. Amina Al Rustamani
Ghaffar Hussain Mohammad Al Ghandi Hussain Khansaheb Member of the Board Member of the Board
Member of the Board Member of the Board Member of the Board Mr. Yahya bin Saeed Al Lootah Dr. Ahmed Hassan bin Al Shaikh
Member of The Advisory Council Member of The Advisory Council

Mrs. Sofia Abdullah Saleh Mr. Marwan Abdulla Al Rostamani

Member of The Advisory Council Member of The Advisory Council

Mr. Abdullah Saif Al Hathboor Mr. Tariq Ahmed Baqer

Member of The Advisory Council Member of The Advisory Council

Mrs. Hind bin Kherbash Mr. Raji Patrick Mr. Shehab M. Gargash Mr. Saeed Saif Mr. Hisham Abdullah Mr. Ebrahim Ahmed Al Abbas Mr. Essam Al Tamimi
Member of the Board Chalhoub Member of the Board Al Ghurair Al Shirawi Member of The Advisory Council Member of The Advisory Council
Member of the Board Member of the Board Member of the Board

Mr. Khalid Jassim bin Kalban Mr. Abdulaziz Mohammed Al Shafar

Member of The Advisory Council Member of The Advisory Council

Mr. Osama Ibrahim Seddiqi Mr. Eqbal Yousef Habib Al Yousuf

Member of The Advisory Council Member of The Advisory Council

Mr. Abdulfattah Mansour Sharaf Mr. Badr Abdullah Al Jaziri

Member of The Advisory Council Member of The Advisory Council

Mr. Hani Rashid Al Yateem Mr. Rashid Ali Al Ansari

Member of The Advisory Council Member of The Advisory Council

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 ANNUAL REPORT 2021

Dubai Dubai Chambers

Chambers Higher Board

Dubai Chamber Dubai International Dubai Chamber of

of Commerce Chamber Digital Economy

Board Members Advisory Council

Mr. Mohammed Alshaya Dr Alim Markus Mr. Mohammed Amin

Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mr. Saad Assim Abood Al Janabi Professor Ian Goldin Mr. Bernard j. Dunn
Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Sir Tim Clark Mr. Tilman Fertitta Mr. Khaled S. Eldabag

H.E. Sultan Ahmed H.E. Helal Saeed Dr. Habib Al Mulla Mr. Ahmed Alkhallafi Mr. Nabil Habayeb
Bin Sulayem Al Marri Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council
Member of the Board Member of the Board Member of the Board
Chairman Vice Chairman

Mr. Dietmar Siersdorfer Mr. Nidal Abou Ltaif Mr. Joe Rainey
Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mrs. Racha Makarem Mr. Sunil John

Member of The Advisory Council Member of The Advisory Council

Mr. Ashraf El Afifi Mr. Caspar Herzberg

Member of The Advisory Council Member of The Advisory Council
Mr. Gassan Al-Kibsi Mr. Nader Haffar Mr. Rani R. Raad Mr. Stephen Moss Mr. Mark Willis
Member of the Board Member of the Board Member of the Board Member of the Board Member of the Board
Mr. Samer Khoury Mr. Norm Gilsdorf
Member of The Advisory Council Member of The Advisory Council

Mr. Jerome Droesch Mr. Nicholas Maclean

Member of The Advisory Council Member of The Advisory Council

Mr. Raja Trad Mr. Tarek Rizk

Member of The Advisory Council Member of The Advisory Council

Mr. Remy Ejel Mr. Sanjiv Kakkar Mrs. Elissar Mrs. Julia Onslow-Cole Mrs. May Nasrallah Dr. Azad Moopen, MD Mr. Geoffrey Dickinson
Member of the Board Member of the Board Farah Antonios Member of the Board Member of the Board Member of The Advisory Council Member of The Advisory Council
Member of the Board

Mr. Richard Edelman Dr. Udo Huenger

Member of The Advisory Council Member of The Advisory Council

Mr. Eugene Willemsen Mr. Ahmed Douleh

Member of The Advisory Council Member of The Advisory Council

Mr. Ziv Aviram Mr. Michael Cleanis

Member of The Advisory Council Member of The Advisory Council
Mrs. Rola Abu Manneh Mr. Anuj Ranjan Mr. Shukri Eid
Member of the Board Member of the Board Member of the Board

Mr. Saeed Mansoor Al Awar Mrs. Ronuka Jagtiani

Member of The Advisory Council Member of The Advisory Council

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 ANNUAL REPORT 2021

Dubai Dubai Chambers

Chambers Higher Board

Dubai Chamber Dubai International Dubai Chamber of

of Commerce Chamber Digital Economy

Board Members Advisory Council

Mr. Pavel Durov Mr. Michael Lahyani Mr. Osman Sultan

Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mr. Guillaume Pousaz Mr. Philip Bahoshy Mr. Muhammed Yesilhark

Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mr. Alexander Tamas Mr. Haider Ali Khan Mr. Sayed Hashish
H.E. Omar Mr. Ahmad H.E. Hamad Obaid Mr. Khalid Ahmed Mr. Rashid Abdullah
Sultan Al Olama Abdullah bin Byat Al Mansoori Al Tayer Al Ghurair Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council
Chairman Vice-Chairman Member of the Board Member of the Board Member of the Board

Mr. Div Turakhia Mr. Hosam Arab Mr. Vinod Krishnan

Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mr. Christophe Reech H.E Wesam Lootah Mr. Hussein Freijeh

Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

H.E. Ahmad Abdulkarim Julfar Mr. Joe Abi Akl Mr. Jiawei Liu
Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council
Mr. Fadi Ghandour Mrs. Mona Ataya Mrs. Hind Abdul Mr. Rashid Mr. Mansour Khalifa
Member of the Board Member of the Board Hamied Seddiqi Mohamed Alabbar Al Habtoor
Member of the Board Member of the Board Member of the Board Mr. Jack Selby H.E. Younus Al Nasser Mr. Ali Khanafer
Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mr. Bhavin Turakhia Mr. Faisal Rehman Mr. Ali Matar

Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mr. Rabea Ataya Mr. Farid Faraidooni Mr. Mohammed Asfour

Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mr. Ronaldo Mouchawar Mr. Mudassir Sheikha Mrs. Elissa Freiha Mr. Dany Farha Mr. Ryan Mahoney H.E. Eng. Majed Sultan Al Mesmar Mr. Amit Jain
Member of the Board Member of the Board Member of the Board Member of the Board Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mr. Karl Magnus Olsson Mr. Mostafa Kandil Mr. Azzam Alameddin
Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mr. Fahad Al Hassawi Mr. Talal Tabbaa Mrs. Noor Sweid

Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mr. Mohamad Ballout Mr. Talal Bayaa Mrs. Raja Al Mazrouei

Member of The Advisory Council Member of The Advisory Council Member of The Advisory Council

Mr. Walid Hanna Mr. Arjun Mohan

Member of The Advisory Council Member of The Advisory Council

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DUBAI CHAMBER OF COMMERCE

Dubai Overview

Expo Effect Bolsters

Dubai’s Economy
Dubai finds itself in a strong position as it emerges
from the pandemic and reaps the far-reaching
economic benefits created by the mega event.

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

After several years of preparation, BUSINESS-FRIENDLY

Dubai’s big moment arrived as POLICIES TAKE EFFECT
it welcomed the world for Expo In June 2021, new foreign ownership
VISA REFORMS, 2020. The mega event is a catalyst rules in the UAE came into effect
CONSISTENT POLICIES for sustainable economic growth which granted foreigners 100%
and recovery, while it’s expected to ownership of mainland companies
AND STIMULUS PACKAGES
elevate Dubai’s position as a global in specific economic sectors. The
ARE BENEFITING VARIOUS
business hub. amended Commercial Companies
ECONOMIC SECTORS,
Law aims at boosting the country’s
WITH TRAVEL, TOURISM,
After a pandemic-ridden year competitive edge and is a part of
HOSPITALITY, REAL ESTATE amidst flight restrictions, tourists UAE government efforts to facilitate
AND RETAIL SEEING from around the world had a chance doing business.
POSITIVE MOMENTUM. to travel to Dubai and visit the mega
event which features more than Amendments to the UAE’s TRADE AND from AED 75.8 billion, in line with
190 countries, showcasing a diverse bankruptcy law provided added TOURISM RECOVER the 10 x 10 programme (one of
range of cultures, innovation and flexibility to companies and debtors, The UAE’s successful vaccination the nation’s ‘Projects of the 50’
cutting-edge solutions addressing and allow them to face challenges drive and a return to live business initiatives) to increase the UAE’s
global challenges. and ensure their rights and the $196 and leisure events only added exports to 10 global markets by
rights of others. The amendments
also contribute to enhancing BILLION to the surging confidence in the
Dubai market.
10% annually.

confidence in the country’s business DUBAI’S FOREIGN Imports rose 29.3% year-on-year
environment, and the ability for NON-OIL TRADE Visa reforms, consistent policies to AED 414 billion from Dhs320
companies and the private sector to and stimulus packages are billion. Re-exports grew 28.3% to
face all challenges especially related benefiting various economic AED 198.6 billion from AED 154.79
to the pandemic and its effects on sectors, with travel, tourism, billion. The volume of Dubai’s
the business sector. hospitality, real estate and retail non-oil external trade in the first

The UAE also announced it would

24 MILLION seeing positive momentum. half of 2021 rose 10% to 48 million
tonnes compared to 43.7 million
open citizenship to select foreigners PASSENGERS RECEIVED During 2021, numerous reports tonnes in H1 2020.
including investors, specialised AT DUBAI AIRPORT and analysis showed accelerated
talents and professionals, as well as economic growth across a wide China maintained its position
their families. The game-changing range of sectors. Dubai’s non- oil as Dubai’s top trading partner
move aims to attract top talent with external trade in the first half of in H1 2021 with AED 86.7
expertise needed to support the 2021 reached AED 722.3 billion billion worth of trade, up 30.7%
UAE’s sustainable development and
$40 ($196 billion), up 31% from AED compared to AED 66.3 billion

BILLION
transition to a knowledge-based 550.6 billion it recorded in the in H1 2020. Trade with India
economy. At the same time, it is corresponding period in 2020. also grew 74.5% year-on-year to
expected to elevate the country’s VALUE OF NEW AED 67.1 billion from AED
status in the global arena and PROPERTY INVESTMENTS Exports grew 45% year-on-year 38.5 billion.
enhance its value proposition. IN DUBAI in H1 2021 to AED 109.8 billion

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Trade with the US amounted to to rise by 77% year-on-year, GROWING INVESTOR The emirate recorded a THE ROAD AHEAD
AED 32 billion, up 1% from AED with revenue per available room CONFIDENCE 65% growth in the number The UAE unveiled The ‘Projects of
31.7 billion in H1 2020. Saudi Arabia rising by an even higher 86%. At Dubai attracted AED 15.9 billion of real estate transactions the 50’ - a series of developmental
came fourth with AED 30.5 billion, the same time, some 100,000 ($4.3 billion) in foreign direct and a 71% increase in value and economic projects that
up 26% from AED 24.1 billion, people traveled through Dubai investment from 378 projects last year compared to 2020, aim to accelerate the UAE’s
followed by Switzerland with AED International Airport (DXB) daily. in the first nine months of 2021, according to the Dubai Land development and transform it into
24.8 billion, an increase of 2.3% By the end of October, in fact, according to the Dubai Investment Department (DLD). a comprehensive hub in all sectors
from AED 24.2 billion. DXB had reclaimed its title as Development Agency (Dubai FDI). and establish its status as an ideal
the world’s busiest international “The directives of His Highness destination for talents and investors.
Dubai welcomed over 6 million airport as global travel Growing momentum followed the Sheikh Mohammed bin Rashid These initiatives cover several
visitors from January to November restrictions eased. introduction of new initiatives and Al Maktoum, Vice-President key sectors such as: economy,
2021, with the highest number of regulation that boosted investor and Prime Minister of the UAE entrepreneurship, advanced
international guests arriving from Dubai International (DXB) received confidence in the Dubai market. and Ruler of Dubai, to make skills, digital economy, space and
India with 794,000 visitors. India over 24 million passengers Dubai the world’s best city advanced technologies.
was followed by Saudi Arabia during the first 11 months of 2021, “Global investors have placed to live and work has served
(391,000) and Russia (374,000). according to Dubai Civil Aviation their faith in Dubai’s business as a key driver in increasing Around AED 5 billion has been
Authority (DCAA). In November ecosystem, making it among the its attractiveness as a global earmarked to fund advanced
In the opening month of Expo alone, the world’s busiest most attractive FDI locations in investment destination,” said HH technology adoption, while the
2020 Dubai, hospitality industry international airport welcomed the world. Initiatives such as full Sheikh Hamdan bin Mohammed Fourth Industrial Revolution
data estimated hotel occupancy 3.88 million passengers. foreign ownership, an evolving visa bin Rashid Al Maktoum, Crown Network aims to grow 500 national
administration and the alignment Prince of Dubai and Chairman of companies through the application
of the work week with global the Executive Council. of such technologies over five years.
markets demonstrate Dubai and
the UAE’s responsiveness to A total of 52,415 investors As Dubai pushes ahead with its
business needs,” said HH Sheikh concluded 72,207 new innovation mission, it will continue to
Hamdan bin Mohammed, Crown investments in 2021 worth look outwards as it doubles down on
Prince of Dubai and Chairman of AED 148 billion representing efforts to attract leading companies
the emirate’s Executive Council. a 73.7% growth in the number and specialised talent from around
of investments, a 65.6% rise in the world that can accelerate the
FDI reinvestment projects the number of investors, and a growth of its digital economy.
accounted for 11% of the total 100% increase in the value of
FDI projects in the emirate. investments compared to 2020, Attracting FDI is a major
Job creation resulting from FDI the report added. component of future plans, and
surged 36% during the first there is sure to be many more new
nine months of 2021 to 16,430 Expo 2020 Dubai played a projects, initiatives and incentives
new jobs. crucial role in attracting new introduced in the coming years
investors to the Dubai property that will cement Dubai’s position as
Dubai’s real estate market recorded market as the mega event a global business hub and catalyse
84,772 transactions valued at AED provided visitors a chance to the emirate’s economic growth and
300 billion ($81.6 billion) in 2021. explore projects and offerings. competitiveness.

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DUBAI CHAMBER OF COMMERCE

DUBAI CHAMBER
OF COMMERCE
OVERVIEW

30
DUBAI CHAMBER OF COMMERCE

Dubai Chamber of Commerce Overview

Back To Business
Dubai Chamber of Commerce raised the bar in 2021 as it recorded membership
growth, achieved 100% smart transformation and leveraged the Expo 2020 platform
to promote Dubai as an attractive business hub.

Amidst new challenges created MEMBERSHIP AND

by the pandemic, Dubai EXPORT GROWTH
Chamber played a pivotal role in A total of 27,896 new companies
supporting the development of joined Dubai Chamber as members
business in Dubai, while providing in 2021, marking 66.8% growth,
members access to business compared to 2020 and bringing
opportunities through various total membership to 287,000.
initiatives, programmes, events
services and resources. The value of ATA Carnets issued by
the Chamber and received by the
country reached AED 4.5 billion
in 2021, while a total of 4,495 ATA
Carnets were accounted for.

$61.8 The value of member exports

reached AED 227 billion in 2021

BILLION 22.7% growth compared to 2020

(AED 185 billion).
VALUE OF MEMBER
EXPORTS
In addition, 669,922 certificates
of origin were issued by the
Chamber in 2021, compared
631,686 certificates in 2020.

669,922 DIGITAL MILESTONES

In 2021, the Chamber achieved
CERTIFICATES OF
100% smart transformation of
ORIGIN ISSUED
its core services, marking a new
milestone in the organisation’s

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

digital transformation mission. The to e-commerce, startups, EXPO 2020 to Dubai’s economy, including
Chamber achieved its target of sustainability, CSR, legal matters AND MAJOR EVENTS UAE ministers, government
becoming 100% paperless by the and international expansion. As the Official Business Integration officials, business leaders and
end of 2021, joining several other Partner of Expo 2020 Dubai, representatives from multinational
government entities in reaching The Chamber launched a new online Dubai Chamber organised a series companies operating in Dubai.
this goal. business intelligence tool to help of high-level business forums,
traders in the emirate identify the including the sixth annual Global During the forum, participants
Currently, the Chamber untapped potential for exporting Business Forum (GBF) Africa, and took part in 24 breakout sessions,
offers 50 smart services to commodities to 30 promising the inaugural GBF ASEAN at Expo each tackling existing market
Dubai’s business community markets across the MENA region, 2020 Dubai, which explored new challenges and opportunities,
through its website and mobile Asia, Africa, and Europe. avenues of economic cooperation as well as recommendations for
applications. These services between UAE companies and their driving sustainable economic
cover everything from certificates As per analysis by the global counterparts. growth and reducing the cost of
of origin, attestation, ATA International Trade Center doing business in Dubai.
Carnets and credit reports, (ITC), there are reportedly 26 Hosted both physically and
economic research, market major commodities listed on the virtually at the world-class Dubai In addition, the Dubai Digital
intelligence, policy advocacy, platform, with an estimated $10 Exhibition Centre – Expo 2020, Economy Retreat saw the adoption
business mentorship, business billion worth of opportunities Dubai Chamber hosted several of a new action plan designed to
matching, mediation, to training, that UAE exporters can Thematic Business Forums develop Dubai’s digital economy
seminars and workshops related capitalise on. highlighting emerging business strategy, with discussions
opportunities, the latest ideas producing several practical
and technologies, and serve as recommendations addressing
a powerful platform to connect, existing challenges in the market.
create and innovate.
The two-day retreat, organised
Co-organised by Dubai Chamber, by Dubai Chamber of Digital
the International Chamber of Economy, supports the vision of
Commerce and its World Chambers His Highness Sheikh Mohammed
Federation, under the theme Next Bin Rashid Al Maktoum, Vice
Generation: Chambers 4.0, the 12th President and Prime Minister of
World Chambers Congress in Dubai the UAE and Ruler of Dubai, to
was the first hybrid event of its position Dubai as a global capital
kind, offering delegates a glimpse of digital economy.
into what chambers of the future
will look like.

The first-ever Future Growth

Forum in Dubai attracted 500
participants representing 24
sectors that are key contributors

34 35
DUBAI CHAMBER OF COMMERCE

Legal & Policy Advocacy

Navigating A Changing
Legal Landscape
Dubai Chamber supported and empowered
businesses through policy advocacy, awareness
webinars and mediation.

36
DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Dubai Chamber of Commerce ministers, government officials,

kept members of the business business leaders and representatives
community informed of important from multinational companies
THE CHAMBER REVIEWED regulatory developments through operating in Dubai.
VARIOUS DRAFT AND awareness webinars covering a
wide variety of legal matters. The During the forum, participants
EXISTING LAWS AND
Chamber reviewed various draft took part in 24 breakout sessions,
ADVOCATED TO PROTECT
and existing laws and advocated to each tackling existing market
BUSINESS INTERESTS.
protect business interests. challenges and opportunities,
as well as recommendations for
POLICY ADVOCACY driving sustainable economic
Dubai Chamber reviewed a total of 52 growth and reducing the cost of
laws in 2021 with the aim of ensuring doing business in Dubai.
a favourable business environment
in Dubai. The Chamber signed a The forum was initiated following
Memorandum of Understanding with the recent directives of H.H.
the Supreme Legislation Committee Sheikh Hamdan bin Mohammed
to enhance institutional cooperation bin Rashid Al Maktoum, Crown BUSINESS MEDIATION developments and advised
between the two entities in the Prince of Dubai and Chairman of AND LEGAL SUPPORT businesses and professionals on
development of legislation. the Executive Council, to reduce The Dubai Chamber legal how to comply with existing and

The Chamber continued to

government-related procedures
for businesses by 30% over the 52 services department received
200 mediation cases in 2021, of
new regulation.

engage businesses in the next three months. LAWS REVIEWED which 66 commercial disputes Among the topics and issues
policy formulation process and were resolved amicably. Thanks covered by the webinars were:
launched a dedicated portal In addition, the Dubai Digital to an agile response to the global commercial contracts, economic
through which to consult with Economy Retreat saw the adoption situation, The vast majority, 175 of substance regulations, UAE
them. Throughout the year, the of a new action plan designed to these cases were handled virtually Commercial Companies Law,
Chamber conducted 30 advocacy
meetings, with each one proving
develop Dubai’s digital economy
strategy, with discussions producing 30 using the department’s smart
mediation services.
UAE Bankruptcy Law, bounced
cheques, commercial agencies,
a proactive opportunity to lobby several practical recommendations ADVOCACY and real estate development
the government on behalf of the addressing existing challenges in MEETINGS HELD The value of settled cases reached and challenges.
business community and covering the market. The two-day retreat, AED 5 million and the total value
five issues that impact them. organised by Dubai Chamber of of mediation cases handled
Digital Economy, supports the amounted to over AED 30 million.
Organised by Dubai Chamber of vision of His Highness Sheikh
Digital Economy the first-ever Future
Growth Forum in Dubai attracted
Mohammed Bin Rashid Al Maktoum,
Vice President and Prime Minister 200 The Legal Services Department
organised seven webinars in
500 participants representing 24 of the UAE and Ruler of Dubai, to MEDIATION CASES 2021 that were attended by
sectors that are key contributors position Dubai as a global capital of RECEIVED 2,500 participants. The webinars
to Dubai’s economy, including UAE digital economy. examined important legal

38 39
DUBAI CHAMBER OF COMMERCE

Human Capital

Creating A Positive
Working Environment
Ensuring the health and safety of staff and developing
their skills remained top priorities for Dubai Chamber
of Commerce.

40
DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Dubai Chamber of Commerce INVESTING IN

launched a vaccination drive, SKILLS AND TALENT
implemented the latest health The Chamber’s Human Resources
THE CHAMBER’S and safety measures and adopted department worked to ensure
HUMAN RESOURCES flexible working for employees. a positive working environment
offering training and development
DEPARTMENT WORKED
In March, Dubai Chamber opportunities, and a healthy
TO ENSURE A POSITIVE
organised a campaign at its work-life balance for its diverse
WORKING ENVIRONMENT
headquarters in cooperation with workforce of 193 employees
OFFERING TRAINING
Dubai Health Authority, where representing 28 nationalities.
AND DEVELOPMENT more than 200 staff members
OPPORTUNITIES. and their family members were Creating an attractive
vaccinated against COVID-19. environment for UAE nationals to
thrive and grow remained a top
priority, with the Emiratisation
rate standing at 57%. Employees
received a total of 1,415 training
hours comprising 43 courses,

200 both in-person and online.

STAFF AND FAMILY In addition, various events were

MEMBERS VACCINATED organised throughout the year
to enhance team spirit among
Dubai Chamber staff. Aside from
the wellness benefits provided to

57%
staff such as free annual health
checks and discounted gym
EMIRATISATION RATE memberships, Dubai Chamber
organised tailored wellness and
fitness initiatives during Dubai
Fitness Challenge to promote
healthy lifestyle and habits.

1,415
TRAINING HOURS

42 43
DUBAI CHAMBER OF COMMERCE

Economic Research and Business Support

Insights for Better Business

Dubai Chamber of Commerce provided businesses access
to valuable market insights and partnered with leading
e-commerce players to support members’ digital ambitions.

44
DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

The Economic Research department ANALYSING ENABLING

played an important role in helping MARKET TRENDS E-COMMERCE GROWTH
Dubai Chamber fulfil its mandate The Economic Research department Dubai Chamber forged a
RESEARCH COVERED A of keeping the business community prepared 41 reports and added partnership with eBay which
WIDE VARIETY OF TOPICS informed and updated on the latest more than 1,100 e-resources officially launched the “eBay
AND ISSUES, INCLUDING economic and business developments to the e-library, in addition to for Business – UAE” Growth
THE DIVERSIFICATION OF locally, regionally and globally. more than 65 fact sheets. The Program, a customised support
UAE EXPORTS, INFLATION, Department also provided 158 program with exclusive benefits

BUSINESS CONFIDENCE, It did so by carrying out extensive items of research and data support for the businesses in the UAE that
research on the economic and to varying Dubai Chamber of provides a practical training and
DUBAI TRADE SECTOR
business impact of COVID-19, Commerce departments. tailor-made support on how to
AND MARKET TRENDS.
identifying potential business grow their business online, enter
opportunities and monitoring Research covered a wide variety new markets, boost sales and drive
economic trends through its of topics and issues, including the repeated business with eBay. Since
business outlook survey and diversification of UAE exports, its establishment, 62 companies
intelligence reports, sector analyses inflation, business confidence, have joined the program.
and business guides. Dubai trade sector and market
trends, Dubai-Africa and Dubai- Google and Dubai Chamber
ASEAN trade and investment, the joined forces to launch Business
role of technology in manufacturing Online Presence, a comprehensive
sector, opportunities of Dubai agri- digital solution designed to help

41 food trade with the OIC markets. businesses in the UAE manage
their online presence, maximise
RESEARCH REPORTS A total of 555 business reports visibility and attract new
PREPARED were sold through the Credit Rating customers. The new solution was
service, while 272 companies launched during a webinar co-
joined the Global Trusted Member hosted by the two entities.
e-Network.

1,100 The business support team

organised several webinars on
E-RESOURCES ADDED building B2B Marketing Strategy
TO LIBRARY for 2021, social media content
creation, using the Global Trusted
e-Network and Credit Rating
services. In total, 1,286 Tender

555 and Business Opportunities were

disseminated to Dubai Chamber
CREDIT RATING business community and uploaded
REPORTS ISSUED on Dubai Chamber website.

46 47
DUBAI CHAMBER OF COMMERCE

Community and Sustainability

Championing CSR within

the Business Community
Dubai Chamber organised several corporate social
responsibility (CSR) initiatives throughout 2021 and
encouraged companies to adopt sustainable and
responsible business practices.

48
DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Dubai Chamber’s Centre for at Expo 2020 Dubai under

Responsible Business and the the theme “Accelerating the
Dubai Chamber Sustainability Transition to a Circular Economy”.

69 Network mobilised the business

community through various
The event attracted 101 delegates
from 62 organisations who took
SUSTAINABILITY events and activities designed part in discussions around the
NETWORK MEMBERS to help businesses share opportunities and challenges of
knowledge, address key CSR and this model of production
sustainability matters and give and consumption.
back to their communities.
The Dubai Chamber Sustainability

109 TACKLING
SUSTAINABILITY ISSUES
Network saw its members grow
steadily during the year to 69.
Sustainability Week 2021 campaign
on Celebrating Diversity and
to raise employee awareness on
environmental preservation and
CSR LABEL The Dubai Chamber Sustainability Dubai Chamber’s CSR Label Inclusion resulted in having more implement best practices.
APPLICATIONS Network, a platform for sharing attracted 109 applications. than 50,000 participants from
expertise and strategy on CSR and around 50 organisations. ADVANCING
sustainability challenges, held a GIVING BACK HIGHER EDUCATION
series of virtual events to keep the In the early part of the year, Chamber staff volunteered 200 The University of Dubai, an initiative
business community connected and Dubai Chamber launched the hours for initiatives such as Zayed of Dubai Chamber, launched

2,779 engaged on important issues such

as health and wellbeing, diversity
Business Mentoring and Support
programme, which benefited 17
Humanitarian Day and the Used
Item Collection Drive. During
the Sheikh Hamdan Bin Rashid
scholarship for three students
GIVE & GAIN and inclusion, the circular economy, companies that participated in those campaigns staff dedicated enrolled in BBA, IT and Electrical
VOLUNTEERS and sustainability technology. different projects throughout their time to donate rice, books, Engineering, as well as tuition-free
Thousands of attendees from over the year. clothes, medicine and electronics, courses for high school students.
600 companies and organisations benefiting 5,000 individuals.
took part in the events. The annual Give & Gain campaign Additionally, the Chamber signed
held by ENGAGE Dubai saw 66 For International Workers’ Day, 20 MoUs with schools across the
Meanwhile, the Dubai Chamber organisations taking part. A total of Dubai Chamber honoured contract UAE and secured more than AED
Sustainability Week, was held 2,779 volunteers donated 70,000 workers who work hard each day to 1.5 million for charitable causes.
virtually in November 2021, under hours of volunteering towards 92 make sure its offices are one of the
the theme “Celebrating Diversity projects that benefited more than safest, cleanest and most efficient
and Inclusion – Building Inclusive 60,000 beneficiaries. places to work.
Workplace”. Activities included the
CEO Dialogue forum and roundtable Dubai Chamber staff fundraised On the environmental front,
discussion with contributions from for various charities and 30.5% Dubai Chamber continued
high-level panellists. of Dubai Chamber employees promoting various campaigns,
volunteered in 2021 with an average such as Earth Hour and World
The CRB’s first major in- of 2.6 hours of volunteering per Environment Day. Also, it
person event, Dubai Dialogue employee, benefitting more than organised an environmental
2021, was held on 25 October 6,200 beneficiaries. competition and staff gathering

50 51
DUBAI CHAMBER OF COMMERCE

INTERNATIONAL
PARTNERSHIPS

52
DUBAI CHAMBER OF COMMERCE

International Partnerships

Elevating Dubai’s Position

in the Global Arena
Dubai Chamber and its international offices played a
critical role in developing Dubai’s trade ties with other
markets and identifying attractive global expansion
opportunities for member companies.

54
DUBAI CHAMBER OF COMMERCE

International Partnerships INTERNATIONAL OFFICES

Expanding Dubai’s
Trade Ties

Dubai Chamber took international 86 business networking events, arranged by the Chamber during
outreach efforts to the next level as including 28 live events and 57 2021, while it supported the opening
it hosted business delegations from webinars, which were attended of three new trade offices in Dubai
around the world that attended by 15,000 businesspeople from focusing on promoting business
Expo 2020 Dubai and leveraged around the world. exchange between the emirate and
the mega event to fuel global Vanuatu, Argentina and Africa.
business exchange. With the aim of building Dubai’s
business ties in promising markets, Dubai Chamber’s representative
Dubai Chamber received a total 21 outbound activities were offices - located across
of 2,983 international delegations organised, which included trade Azerbaijan, Ethiopia, Ghana,
representing 73 countries in 2021 missions and participation in global Mozambique, Kenya, China,
and met with over 6,800 visiting events and trade fairs. A total of 582 Brazil, Panama, India, and
delegates. The Chamber organised business matching meetings were Argentina – are the driving
force behind the organisation’s
ambitious international
expansion strategy. They study
business opportunities in more
than 80 countries, build ties
with public and private sector
stakeholders in emerging

11
markets, identify business
opportunities for Dubai Chamber
EXISTING OFFICES FUTURE OFFICES
members, and support foreign INTERNATIONAL Baku, Azerbaijan Mexico City, Mexico
companies with their entry into OFFICES
the Dubai market. Buenos Aires, Argentina Moscow, Russia
Shanghai, China Ho Chi Min City, Vietnam
The Chamber’s international
offices conducted 2,394 meetings 4 Shenzhen, China
Mumbai, India
Jakarta, Indonesia

joined by 4,052 investors and FUTURE OFFICES

businessmen in 2021 and promoted Addis Ababa, Ethiopia
Dubai at 347 events abroad. The Nairobi, Kenya
offices hosted 39 events attended Accra, Ghana
by 4,280 participants from various
Maputo, Mozambique
markets around the world, while
the also organised 13 outbound Panama City, Panama
missions throughout the year. Sao Paulo, Brazil

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

International Partnerships

Welcoming the World

Dubai Chamber of Commerce leveraged the Expo 2020 Dubai and Global
Business Forum platforms to build new bridges between UAE companies and their
international counterparts.

As Expo 2020 Dubai opened business community with a world GLOBAL BUSINESS virtual participants. Approximately
its doors in the UAE in October of possibilities during 2021. For FORUMS AT EXPO 2020 180 bilateral business meetings
2021 – the largest in-person event companies based in Dubai and Over 3,000 government officials, took place on the sidelines of the
since the onset of the pandemic around the world, that means a business leaders and industry event, held under the theme The
– Dubai Chamber of Commerce once-in-a-lifetime opportunity to experts representing 91 countries New Frontiers.
worked in close collaboration meet, mingle and collaborate on took part in the 6th Global
with organisers to create and opportunities in one of the fastest- Business Forum Africa at Expo The Chamber received heads of
stage a series of inspiring growing cities in the world. 2020 Dubai, which featured state and high-level attendees at
and action-oriented Thematic two days of thought-provoking these events including, H.E. Felix
Business Forums to meet the Hosted both physically and sessions highlighting exciting Antoine Tshisekedi Tshilombo –
ever-changing needs of the global virtually at the Dubai Exhibition business opportunities emerging President – Democratic Republic
business community. Centre, the Thematic Business across the continent. A record 550 of the Congo; H.E. Paul Kagame
Forums aim to highlight emerging bilateral meetings between African – President – Republic of Rwanda;
Moreover, by joining forces as an business opportunities, the latest and UAE investors were held on Hon. Dr. Constantino Chiwenga
official partner at Expo 2020, Dubai ideas and technologies, plus serve the sidelines of the event. – Vice President – Republic of
Chamber also helped connect the as a platform to connect, create Zimbabwe; H.E. Dato Lim Jack
and innovate. A total of 24,800 African Hoi - ASEAN Secretary General;
companies are now registered with H.E. Carlos Alvarado Quesada
During the forums of the fair’s first Dubai Chamber, marking a 15.5% - President of the Republic of
three months, business leaders increase compared to 2019 and Costa Rica; Hon. Dr. Ruhakana
around the world converged to reflecting GBF Africa’s growing Rugunda - Former Prime Minster
discuss topical issues affecting reputation as a leading platform for of Uganda; H.E. Pierre Dartout
business, including climate change establishing economic partnerships - Prime Minister – Monaco; H.E.
and biodiversity, space, urban and and strengthening trade relations. Netumbo Nandi-Ndaitwah -
rural development, knowledge Deputy Prime Minister – Republic
and learning. The inaugural GBF ASEAN, of Namibia; H.E. Toomas Hendrik
meanwhile, was created with the Ilves - Former President of the
mission to provide a boost to Republic of Estonia; H.E. Attilio
the economic and trade relations Fontana - President of the
between the UAE and the Lombardy Regional Government;
Association of South East Asian H.E. Aziz Aaliev - Deputy Prime
Nations (ASEAN). It was attended Minister - Kyrgyzstan; and H.E.
by a total of 1,368 delegates from Kersti Kaljulaid - Former President
58 countries – including 250 of Estonia.

58 59
DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

International Partnerships

Mobilising the
Chambers Community

Co-organised by Dubai Chamber, framework designed to fast-track

the International Chamber of Chamber-led innovation around
Commerce (ICC) and its World the world.
12WCC HIGHLIGHTED THE Chambers Federation, the 12th
NEED FOR CHAMBERS World Chambers Congress The framework provides a
(12WCC) in Dubai attracted reliable reference for chambers of
OF COMMERCE AROUND
business leaders from around commerce to deal with disruption
THE WORLD TO REALIGN
the world. The Congress was and become more agile and
THEIR SERVICES TO DRIVE
the first hybrid event of its kind, proactive in catering to member
BUSINESS IN A NEW ERA
offering delegates a glimpse into needs. It was developed by a
THAT IS BEING DEFINED what chambers of the future will global taskforce, established by
BY DIGITALISATION, look like. the World Chambers Federation.
GOVERNANCE, AND The CMI framework has already
INCREASING CONCERN Over 3,800 chamber leaders, been successfully tested by several
FOR SOCIAL AND representatives, and industry Chambers from around the world.
ENVIRONMENTAL ISSUES. experts from 110 countries
attended the 12WCC, with more
than 80 speakers taking part
in 44 interactive sessions over
the three days of the Congress.
12WCC highlighted the need
for chambers of commerce
around the world to realign their
services to drive business in a
new era that is being defined by
digitalisation, governance, and
increasing concern for social and
environmental issues.

At the Congress, H.E. Hamad

Buamim, President & CEO of
Dubai Chambers and Chair
of the ICC-World Chambers
Federation presented Chamber
Model Innovation (CMI), a new

60 61
DUBAI CHAMBER OF COMMERCE

DUBAI CHAMBER
OF COMMERCE
INITIATIVES

62
DUBAI CHAMBER OF COMMERCE

MRM Business Awards

Raising the Bar for

Business Excellence
In 2021, Dubai Chamber recognised the winners of the
11th cycle of the Mohammed bin Rashid Al Maktoum
(MRM) Business Award, the 3rd cycle of the MRM
Business Innovation Award and the 1st cycle of the
MRM Customer Excellence Award.

64
DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

His Highness Sheikh Ahmed bin Recognised companies

Saeed Al Maktoum, President of represented a wide variety of
Dubai Civil Aviation Authority, sectors, including construction,
THE PRESTIGIOUS AWARDS and Chairman & Chief Executive finance, services, manufacturing,
HAVE EVOLVED INTO A of Emirates Airline & Group trade, re-export and transport
honoured 33 winning companies and logistics. The companies
COMPREHENSIVE AND
at a prestigious ceremony at Expo applying for the various awards
INTEGRATED PROGRAMME
2020 Dubai. went through a rigorous
DESIGNED TO HELP
evaluation process in the main
COMPANIES ADOPT BEST
Held under the patronage of H.H. areas of corporate performance
INTERNATIONAL PRACTICES. Sheikh Mohammed bin Rashid Al such as leadership, strategy,
Maktoum, UAE Vice-President and employment, competency
Prime Minister and Ruler of Dubai, management, innovation, and
the ceremony was hosted by Dubai providing exceptional experiences
Chamber and attended by heads to customers based on the criteria
of government departments and outlined in the award’s business
officials, and prominent business performance model, as well as
leaders from the UAE and GCC. best international practices.

His Excellency Abdul Aziz HE Hamad Buamim, President H.E. Buamim noted that interest
Al Ghurair, Chairman of Dubai & CEO of Dubai Chambers and and participation in the MRM

33
Chambers, said the MRM Chairman of the MRM Business Business Awards has grown
Business Award, a member of Award Steering Committee significantly in recent years
the Mohammed bin Rashid Al WINNING COMPANIES IN said: “Since Dubai Chamber in line with Dubai’s economy
Maktoum Global Initiatives, forms LATEST AWARD CYCLE launched the Mohammed bin and business community. He
an essential part of the culture Rashid Al Maktoum Business noted that this is also a result
of institutional excellence that Award in the year 2005, it has of the far-reaching benefits
the UAE’s wise leadership is endeavoured to foster a culture seen by participating and
keen to foster within business of excellence within business winning companies, which go far
communities across the
region. He described the MRM
205 communities, enhance economic
competitiveness, and raise industry
beyond recognition. He added
that a majority of participating
Business Awards ceremony
COMPANIES AWARDED standards. Over the years, the companies in the last awards
as a celebration of business
TO DATE prestigious awards have evolved cycle came from the UAE. A total
excellence and innovation into a comprehensive and of 88 companies from other GCC
coinciding with a pivotal moment integrated programme designed countries, accounting for 13%
for the UAE as it welcomes to help companies adopt best of all participants, applied to

1,950
the world at Expo 2020 Dubai, international practices and 205 the programme.
celebrates its Golden Jubilee and companies have been awarded
maps out a new bold vision for APPLICATIONS to date, while over than 1,950
the post-COVID era. SUBMITTED SINCE 2005 applications have been submitted.”

66 67
DUBAI CHAMBER OF COMMERCE

Dubai Startup Hub

Bolstering Dubai’s
Entrepreneurial Ecosystem
Dubai Startup Hub, the entrepreneurship arm of Dubai
Chamber of Commerce, supports aspiring entrepreneurs
by helping them turn their business ideas into a reality.

68
DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Dubai Startup Hub’s mission is In 2021, a total of 1,929

to support emerging companies entrepreneurs benefitted from
and help them understand Dubai Startup Hub programmes
and navigate the process of and initiatives, 30% of which
establishing businesses in Dubai. were Emiratis.
It also offers entrepreneurs
opportunities to exchange Dubai Startup Hub harnessed the
knowledge and ideas, and build power of digital technologies by
valuable partnerships that drive offering a vast portfolio of online
business growth. This is all in an programmes and performing
effort to support and develop offline engagements within the
the emirate’s entrepreneurial entrepreneurship ecosystem. To
ecosystem, and strengthen its this end, Dubai Startup Hub hosted
position as a global destination for 39 webinars/online events and 52% of which were women. of the second tour organised in
new businesses. participated in 14 in-person events. The top 30 received 12 hours of cooperation with IMC, MCCIA,
specialised interactive training Kerala Startup Mission.
A NEW GENERATION to become ready to launch and
OF ENTREPRENEURS grow their technology businesses. The tour offered participating
A key focus of 2021 for Dubai’s Participants were also provided scale-ups access to three exclusive
Startup Hub was developing with an opportunity to learn more virtual events and the opportunity
the new generation of talented about various sectors through to meet with public and private
Emirati entrepreneurs and an internship scheme with DHL, sector stakeholders from the UAE,
inspiring UAE talent to explore Oliver Wyman and International pitch their business to prospective
opportunities in the private sector. Consultant Law Office (ICLO). investors and business partners,
and participate in 16 business
This was aided by the Emirati PROMOTING DUBAI AS A matchmaking sessions organised by
Development Programme, which STARTUP DESTINATION Dubai Chamber.
aimed to develop Emirati talents In 2021, the Dubai Startup Hub
and inspire a new generation of promoted Dubai as a leading EXPO 2020 DUBAI EVENTS
UAE entrepreneurs to take on startup destination by expanding A total of 30 of Dubai Startup Hub
opportunities in the private sector. international outreach and members were given the opportunity
This was achieved by identifying engaging with international startup to showcase their solutions and
and developing entrepreneurs’ ecosystems and entrepreneurs engage with Expo business visitors
skills through specialised training around the world. during the GBF series.
and providing participants with
the necessary knowledge and The Dubai Technology Tour, Dubai Startup Hub also helped
experience in the field. attracted the participation of six foster the growth of B2B
promising Indian scale-ups in the innovation in Dubai during 2021.
A total of 105 Emirati entrepreneurs area of retail technology who This included building on the
applied to the programme, were selected to be participants Market Access Programme.

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

ADVANCING A GROWING
ENTREPRENEURIAL KNOWLEDGE HUB
EDUCATION Helping entrepreneurs turn their

1,929
Dubai Startup Hub, in idea into a tangible reality, the
partnership with ByteDance, Dubai Startup Hub released the
ENTREPRENEURS launched the first TikTok Dubai Startup Outlook 2021; a
BENEFITTED Academy in the region, with go-to guide for doing business
the purpose of educating and investing in startups in Dubai,
entrepreneurs on how to validate developed in partnership with
their business idea, grow their Dtec, the largest tech entrepreneur
brand online, and convert centre in the region.

50% followers into paid customers.

Nearly 300 entrepreneurs Dubai Startup Hub released one
SUBMISSIONS TO applied for the first cycle of the Startup Panorama Report dedicated
The 2021 edition saw a new partnerships. Three in four (60%) MARKET ACCESS CAME academy. Educational modules to the trade ecosystem and
format of the programme which of the programme’s applicants FROM OUTSIDE THE UAE available to all participants via opportunities available in this sector
offered a three-month cycle of interested in growing their a dedicated online platform for tech startups in Dubai. It also
matchmaking services to three business in the Dubai market had were supplemented with a launched eight specialised sector
corporate partners. Six startup female co-founders. business canvas session to help guides to support entrepreneurs
companies were selected by entrepreneurs adopt a lean in the fields of fintech, healthcare
corporates to collaborate on new
pilot projects. Of the submissions,
Meanwhile, the second and
third cycles of the Scale-up
282 business model. transportation, education, F&B,
social impact, sustainability
50% came from outside the UAE, Dubai Programme provided
BUSINESS IDEAS Meanwhile, the sixth edition of and travel, and tourism and
SUBMITTED TO DUBAI
reflecting Dubai’s strong appeal in-depth knowledge, guidance the annual Dubai Smartpreneur hospitality. The guides provide
SMARTPRENEUR
as a preferred destination for and tailored support to the Competition attracted 282 a comprehensive list of business
COMPETITION
international startups. enrolled scale-ups, as they smart business ideas in areas incubators and accelerators that
look to take their businesses of Trade, Sustainability and can help businesses grow their
Furthermore, the second cycle to the next level and expand Opportunity. The top 10 finalists startups, as well as events and
of the Co-Founder Dubai beyond borders, leveraging then presented their businesses conferences that focus on their
Programme in the UAE helped the extensive network of at a dedicated event at Expo specific industries.
connect existing startup Dubai Chamber’s international 2020 Dubai site in January
businesses to aspiring co- offices. In total, eight founders 2022, competing for a prize These guides were downloaded
founders. The initiative attracted of technology companies pool of AED 150,000, and a by 970 users. Furthermore, ten
147 applications and finalists of successfully passed programme marketing package from Dubai community newsletters were
the programme benefited from modules and were awarded a Startup Hub partners. shared with 8,691 subscribed
a three-part training module and digital “MARKET READY” stamp readers during 2021.
mentorship support to help boost to boost their business growth
the success rate of emerging in the Dubai market.

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DUBAI CHAMBER OF COMMERCE

Dubai Business Women Council

Empowering Women
in Business
Established in 2002 under the umbrella of Dubai
Chamber of Commerce, Dubai Business Women
Council has dedicated its efforts to enhancing gender
parity in society and encouraging women to play an
active role in building the country and stimulating
sustainable development.

74
DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

In 2021, the DBWC implemented H.E. Dr. Raja Al Gurg as part of

a number of initiatives to further the new Board of Directors of
its commitment to empowering the overarching Dubai Chambers,
women, providing them with which oversees and facilitates the
THE COUNCIL BUILT
equal opportunities and work of the three chambers under
NEW PARTNERSHIPS
harnessing their potential. a common vision.
TO ENHANCE AND
EXPAND SUPPORT TO MEMBERSHIP GROWTH LEARNING AND
ITS MEMBERS. AND EVENTS DEVELOPMENT
A total of 346 new members In 2021, DBWC launched two
joined Dubai Women Business further cycles of its Mentorship
Council in 2021, bringing total Programme. The fourth cycle,
membership to 507. Meanwhile, held in October, was held at
eight major initiatives were Dubai Chamber of Commerce’s
launched and 152 members were headquarters - the first in-person
provided access to mentorship. event hosted by DBWC during
Three major forums were the pandemic.
organised by the council, which
also participated in 12 local and After the success of She Leads
international events. and the Creative Zone, the Council
also launched the second phase
The Council established new of their integrated accelerator
partnerships to broaden the scope programme, the #SheLeads
of support and opportunity to its 2.0 which provided 20 women-
members. They include: Siemens, led startups with a week-long
University of Dubai, Spanish incubator programme packed with
Business Council, South African coaching and training sessions that
Business Council – SABCO, Visa prepared them for a successful
Middle East, Dubai Economy, IEL launch, and helped them to build
International, PayLink, Dtec, SHE a better future. Out of the 20 best
Trades MENA, Euphoria Empire, companies, two businesses were
Pearl Initiative, Creative Women accelerated and received support
Platform UAE, and INSEAD. services worth AED 100,000.

In 2021, HH Sheikh Mohammed bin Following the launch of the

Rashid, Vice President and Prime Women in Retail and Luxury
Minister of the UAE and Ruler of Forum in December 2020, DBWC
Dubai, approved the restructuring organised and hosted another
of the emirate’s Chamber of series of forums in 2021 covering
Commerce into three entities and several key topics. These included
appointed DBWC’s president, the ‘Women in Tech’ Forum,

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which saw Visa, DBWC and progression of the businesswomen

DIFC Hive discuss opportunities landscape in Dubai.
and challenges facing female-
owned start-ups, the Women in The Council also continued to
Franchising Forum, discussing the participate in several events,
role of franchising in empowering including the Diversity & Inclusion
female entrepreneurs, and the Panel Discussion at the UAE – France
Women in Construction Forum, Business Days conference; the
in collaboration with The BIG 5, Fourth Digital Business Ecosystem
discussing the role of diversity (DBE) Research Forum, organised by
and inclusion in transforming the the University of Bahrain; the Women
construction industry. in Leadership Inspiring the Future:
Inspirational Women Impacting
INTERNATIONAL Business; the International Women’s
WOMEN’S DAY Day Summit powered by Xponential,
To mark International Women’s in collaboration with Microsoft;
Day 2021, and in recognition of the Female Entrepreneurship
the social, economic, cultural, and Webinar organised by Hub Brussels;
political achievements of women, the SMEs Navigating COVID-19:
the Council also hosted the “Dare Lessons from the UK & the MENA
To Dream Summit: A Celebration Region; the Women Transforming
of Fearless Women”, which was Technology Summit; and the Women
held in cooperation with Kompass in Leadership Panel with Siemens at
Consultancy and supported by the Expo 2020 Dubai, featuring H.E. Dr.
Abu Dhabi School of Government Raja Al Gurg.
(ADSG). It featured virtual
interviews and panel discussions DBWC also provides its members
on women’s contribution to growth with webinars and skill-building
and development. The theme for workshops on diverse topics
the summit was aligned with the delivered by industry experts
United Nation’s theme for IWD that aim to develop and enhance
2021, “Choose to Challenge”. personal and professional skills
including: “How to Boost Your
Also in 2021, the President and Ecommerce Conversion Rates”,
Board Members of DBWC received “Launching a Marketing Campaign:
60 EMBA delegates from France at Unlock Instagram For Your
the Dubai Chamber. The meeting Personal Brand”, “Business Set-
was centred on the delegation’s up in the UAE”, “SMEs Business
interest in learning more about Growth Programme: Building an
the work of the DBWC, and the Effective Marketing Strategy”, and
Board’s overall perspective on the many more.

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Dubai Association Centre

Promoting Dubai as a
Global Associations Hub
Dubai remains an attractive hub for international
associations thanks to the work and support of the
Dubai Association Centre.

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Associations are a vital facet of This exceeds the seven licences

industry, enabling organisations issued by DAC in 2020, and
with shared interests to cooperate, demonstrates that the Centre

9 pool knowledge and resources,

and support each other in
remains a trusted authority during
turbulent global times.
NEW ASSOCIATIONS solid and stable growth. Dubai
JOINED
Association Centre (DAC), which EVENTS AND ACTIVITIES
was established in 2014 by Dubai Despite the interruptions and
Chamber of Commerce, the restrictions of 2021, the DAC
Department of Economy and held 50 meetings joined by 110
Tourism, and Dubai World Trade attendees, while it hosted several

45 Centre, strengthened its position

as a world-class facilitator of non-
business networking events.

DELEGATIONS profit, apolitical and nonreligious The two hybrid roundtable

RECEIVED professional associations, and discussions explored post-
trade bodies from a wide variety pandemic resilience and
of sectors. reinvention, building digital capital,
plus launched the Association
ATTRACTING ASSOCIATIONS Investment Fund to help the
TO DUBAI association community.
2 DAC welcomed nine new

ROUNDTABLE associations to the region, The online event saw participation

DISCUSSIONS HOSTED issuing licences to the following from association experts around
entities: Arab Brazilian Chamber the world, who offered practical
of Commerce in the Arab measures for moving forward
Countries, Chartered Institution through ongoing global challenges.
of Highways & Transportation The necessity for collaboration
(CIHT), Association for Coaching through well-supported
International Middle East, associations was highlighted.
International Dermatology &
Aesthetic Medicine (MEIDAM), LOOKING AHEAD
Chartered Institute of The Dubai Association Conference,
Logistics and Transport; GCC the flagship event of the DAC,
Association of Immunology will return in 2022. The conference
and Rheumatology (GCC will take place at Expo 2020 Dubai,
AIR), Energy Workforce & another example of the emirate’s
Technology Council Middle East advantageous position as a global
Chapter, ARAC Accreditation hub of business and cooperation
Cooperation, and Arab that international associations
Federation of Radiology & establishing a regional presence
Medical Imaging Specialists. through the DAC are able to build on.

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PHOTO GALLERY
2021

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Dubai Chamber of Commerce Photo Gallery 2021

During Gulfood Breakfast Briefing event, organised by Dubai Chamber of Commerce on the sidelines of the A high-level Italian business delegation from Confindustria Cisambiente visits Dubai Chamber’s headquarters
Gulfood 2021 exhibition in Dubai (February 2021) to discuss collaboration prospects (March 2021)

H.E. Abdul Aziz Al Ghurair,

Chairman of Dubai Chambers
received a delegation from the
Principality of Monaco, led by HH
Pierre Dartout, Minister of State
in the Principality of Monaco
(March 2021)

During the visit of HE Ambassador Mesganu Arga Moach, State Minister, Ministry of Trade & Industry, Ethiopia
(February 2021)

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Dubai Chamber of Commerce Photo Gallery 2021

During the visit of Mexico’s Vice Minister of Foreign Affairs, HE Martha Delgado Peralta (April 2021)

Dubai Chamber of Commerce signed an MoU with TikToK, to launch the Dubai Chamber – TikTok Academy, During the visit of Romanian Consul General, HE Nicoleta Teodorovici (June 2021)
a four-week educational programme that will help 1,000 startups and SMEs grow their businesses using
TikTok (April 2021)

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Dubai Chamber of Commerce Photo Gallery 2021

H.E. Helal Saeed Almarri, Director General of Dubai Department of Tourism and Economy; H.E. Reem
Al Hashimy, Minister of State for International Cooperation and the Managing Director for Expo 2020 Dubai;
A high-level delegation from Israel, led by Dr. Ron Tomer, President – Manufacturers’ Association of Israel, and H.E. Omar Sultan Al Olama, Minister of State for Artificial Intelligence, Digital Economy and Remote Work
attends a business seminar at Dubai Chamber’s headquarters (June 2021) Applications and Chairman of Dubai Chamber of Digital Economy address participants during the Future
Growth Forum (June 2021)

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Dubai Chamber of Commerce Photo Gallery 2021

The board of Dubai Chambers holds its first meeting in 2021 where it discussed key objectives and priorities The board of Dubai Chamber of Digital Economy discusses activities and priorities for 2021 (July 2021)
(June 2021)

The Board of Dubai Chamber of Commerce adopted a 90-day plan to drive business growth in Dubai An ICC-UAE meeting on trade diversification was held at the headquarters of Dubai Chamber of
(July 2021) Commerce (July 2021)

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Dubai Chamber of Commerce Photo Gallery 2021

HE Hamad Buamim, President & CEO, Dubai Chambers, receives H.E. Moon Byung-Jun, the The Board of Directors of Dubai International Chamber discusses new strategy and plans to boost Dubai’s trade
Consul General of the Republic of Korea in Dubai (August 2021) with global markets (September 2021)

During the first meeting of Dubai Chamber of Commerce

the Emirati Human Resources organised the Big 5 Breakfast
Development Council in Dubai, Briefing, which familiarised visiting
chaired by HH Sheikh Maktoum delegates with Dubai’s economy,
bin Mohammed bin Rashid Al business environment, and
Maktoum, Deputy Ruler of Dubai, construction sector
at Dubai Chamber of Commerce (September 2021)
premises (August 2021)

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Dubai Chamber of Commerce Photo Gallery 2021

The Dubai Digital Economy Retreat was attended by over 100 industry experts who shared their insights and
recommendations for supporting the growth of digital companies operating in Dubai (September 2021)

During the visit of Guatemala’s

Minister of Economy, HE Antonio
Malouf (October 2021)

Dubai Chamber of Commerce hosts the 6th edition of Global Business Forum Africa at Dubai Exhibition Centre
in partnership with Expo 2020 Dubai (October 2021)

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Dubai Chamber of Commerce Photo Gallery 2021

HE Sarah Al Amiri, Minister of State for Advanced Sciences and HE Hamad Buamim, President & CEO of Dubai Chamber of Commerce hosted the Dubai Dialogue 2021 at Expo 2020 Dubai under the theme
Dubai Chambers, address participants at the Space Business Forum, held at Expo 2020 Dubai Accelerating the Transition to a Circular Economy (October 2021)
(October 2021)

During the visit of Panama’s

Minister of Commerce and
Industry, HE Ramón Martínez de
la Guardia (October 2021)

HE Sara Falaknaz, Member of Federal National Council and HE Hisham Al Shirawi, Board Member of Dubai
Chamber of Commerce speak at the Urban & Rural Development Business Forum, hosted at Expo 2020 Dubai
(November 2021)

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Dubai Chamber of Commerce Photo Gallery 2021

HE Hamad Buamim, President & CEO, Dubai Chambers, received a delegation from UnionCamere and Promos The advisory board of the Dubai International Chamber meets at DP World’s Pavilion at Expo 2020 Dubai
Italia, where an MoU was signed to strengthen bilateral ties (November 2021) (November 2021)

Dubai Chamber of Commerce

marks UAE Flag Day 2021
(November 2021)

Dubai Startup Hub hosts a networking event concluding the 2nd edition of the Emirati Development
Program (November 2021)

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DUBAI CHAMBER OF COMMERCE ANNUAL REPORT 2021

Dubai Chamber of Commerce Photo Gallery 2021

Dubai Chamber of Commerce

signed an MoU with Hamburg
Chamber of Commerce, renewing
their strategic partnership
(November 2021)

Dubai Chamber of Commerce in partnership with Expo 2020 Dubai hosts the first edition of the Global
Business Forum ASEAN at Dubai Exhibition Centre (December 2021)

Dubai Chamber of Commerce in cooperation with the International Chamber of Commerce and its World Dubai Chamber of Commerce received a high-level Costa Rican delegation, led by the country’s President HE
Chambers Federation hosted the 12th World Chambers Congress (12WCC) in Dubai (November 2021) Carlos Alvarado Quesada (December 2021)

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Dubai Chamber of Commerce Photo Gallery 2021

Dubai Chamber of Commerce organised at its premises the UAE-Kyrgyzstan Business Forum, which was
attended by HE Daniyar Amangeldiev – Minister of Economy and Commerce of the Kyrgyz Republic, and HE
Askarbek Dzhanybekov- Minister of Agriculture of the Kyrgyz Republic (December 2021)

H.H. Sheikh Ahmed bin Saeed Al Maktoum, President, Dubai Civil Aviation Authority, Chairman & Chief
Executive Emirates Airline & Group, and Chairman Dubai Airports, and H.E. Abdul Aziz Al Ghurair, Chairman
of Dubai Chambers, honoured 33 companies that were named winners of the 11th cycle of the MRM Business The Knowledge & Learning Business Forum was organised in cooperation with Expo 2020 Dubai, at the DP
Award, the 3rd cycle of the MRM Business Innovation Award, and the 1st cycle of the MRM Customer World Pavilion (December 2021)
Excellence Award (December 2021)

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Dubai Chamber of Commerce Photo Gallery 2021

Dubai Chamber of Commerce hosts a meeting with Business Groups and Business Councils where participants
were informed of new developments impacting the business community in Dubai (December 2021)

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www.dubaichamber.com