Welcome
to
OB
Few ground rules
Be on time
Attendance
Assignments (group/individual)
Try to be attentive in the class
Ask in case of any doubt
Contact : dhara110@gmail.com
Purpose
To sensitize students with the Human side of the organization.
Present Organizational Behavior as one of the approaches towards Organizational
Effectiveness.
Enhance awareness of the students to dynamics of Individual, Group and Organizations.
Prepare students to enhance their personal effectiveness and improve their contribution
to group and organizational processes.
Understand meaning and
context of
Organizational behaviour
What are Organizations ?
Organizations are made by people who operate within them, and when these people enter organisations, they
bring in with them their ‘soft’ luggage of beliefs, experiences and much more.
What are Organizations ?
Bernad (1938) - “A system of consciously coordinated activities…of two or more
persons”.
Weber (1947) – “A social membership which limits or closes admission of outsiders by
rules…so for as its order is enforced by the action of specific individuals”.
Bakke (1959) – “A continuing system of differentiated and coordinated human activities
utilizing, transforming and welding together a specific set of human, material, capital,
ideational and natural resources into a unique problem solving whole engaged in
satisfying particular human needs in interaction with other system of human activities
and resources in the environment”.
What is behaviour?
The way in which one acts or conducts oneself, especially towards
others
The way in which an animal or person behaves in response to a
particular situation or stimulus.
What is Organizational Behavior ?
In Definition of OB three features need to be emphasized
1. OB is the study of human behavior
2. The study is about behavior in organizations
3. Knowledge about human behavior would be useful in improving an organization’s
effectiveness
( Organizations are said to be effective when they produce quality goods and services at
reasonable cost without compromising on profit-making.)
What is Organizational Behavior ?
OB is the study and application of knowledge about how people – as
individual and as group – act within organization.
- Keith Davis & Newstrom
OB is the study of what people think, feel and do in and around
organization
- Steven L. McShane
OB is the field of study that investigates the impact that individuals,
groups and structure have on behavior within organizations for the
purpose of applying such knowledge towards improving an organization’s
effectiveness.
- Stephen P. Robbins
Foundations of OB
The nature of People The nature of Organization
Individual difference Social system
Perception Mutual interest
Motivated behavior Ethics
Desire for involvement
Value of the person (Triple reward system
1. Individual
2. Organization
3. Society)
Why Study OB ?
Understand
Behavior
Predict
Behavior
Influence
behavior
Contributing fields of OB
Psychology
The science that seeks to measure, explain, and sometimes change the behavior of
humans and other animals.
Contributing fields of OB
Social Psychology
An area within psychology that blends concepts from psychology and sociology
and that focuses on the influence of people on one another.
Contributing fields of OB
Anthropology
The study of societies to learn about human beings and their activities.
Contributing fields of OB
Political Science
The study of the behavior of individuals and groups within a political environment.
Basic OB model
Model : An abstraction of reality, a simplified representation of some real-
world phenomenon.
Input : Variables that lead to processes.
Processes : Actions that individuals, groups and organizations engage in as a
result of inputs and that lead to certain outcomes.
Outcomes: Key factors that are affected by other variables.
Dependent and independent variables of OB
The independent variable (X) can be at any of these three
levels in this model:
Individual: Biographical characteristics, personality and
emotions, values and attitudes, ability, perception,
motivation, individual learning, and individual decision
making
Group: Communication, group decision making, leadership
and trust, group structure, conflict, power and politics, and
work teams
Organization System: Organizational culture, human
resource policies and practices, and organizational structure
and design
Interesting OB dependent variables
Productivity
Absenteeism
Turnover
Deviant Workplace Behavior
Organizational Citizenship Behavior (OCB)
Job Satisfaction
OB challenges
Responding to Economic Pressures
Responding to Globalization
Managing Workforce Diversity
Improving Customer Service
Improving People Skills
Stimulating Innovation and Change
Coping with “Temporariness”
Working in Networked Organizations
Helping Employees Balance Work-Life Conflicts
Creating a Positive Work Environment
Improving Ethical Behavior
