Installation Guide Smart-UPS™ X
Tower/Rack-Mount 2U 2000/2200/3000 VA
Important Safety Messages
SAVE THESE INSTUCTIONS - This manual contains important instructions that should be followed during
installation and maintenance of the Smart-UPS and batteries.
Read these instructions carefully and look at the equipment to become familiar with the device before trying to
install, operate, service or maintain it. The following special messages may appear throughout this document or on
the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.
The addition of this symbol either to a “Danger” or “Warning” safety label indicates that an electrical
hazard exists which will result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible injury or death.
DANGE
DANGER indicates a hazardous situation which, if not avoided, will result in death or serious
injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious
injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
NOTICE
NOTICE is used to address practices not related to physical injury.
Product Handling Guidelines
<18 kg 18-32 kg 32-55 kg >55 kg
<40 lb 40-70 lb 70-120 lb >120 lb
Safety and General Information
Inspect the package contents upon receipt. Notify the carrier and dealer if there is any damage.
Read the Safety Guide supplied with this unit before installing the UPS.
• Adhere to all local and national electrical codes.
• All wiring must be performed by a qualified electrician.
• Changes and modifications to this unit not expressly approved by APC by Schneider Electric could void the
warranty.
• This UPS is intended for indoor use only.
• Do not operate this UPS in direct sunlight, in contact with fluids, or where there is excessive dust or
humidity.
• Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.
• For a UPS with a factory installed power cord, connect the UPS power cable directly to a wall outlet. Do not
use surge protectors or extension cords.
• The equipment is heavy. Always practice safe lifting techniques adequate for the weight of the equipment.
• The battery typically lasts for two to five years. Environmental factors impact battery life. Elevated ambient
temperatures, poor quality utility power, and frequent short duration discharges will shorten battery life.
• Connect the UPS power cable directly to a wall outlet. Do not use surge protectors or extension cords.
• The batteries are heavy. Remove the batteries before installing the UPS and external battery packs (XLBPs),
in a rack.
• Always install peripheral equipment above the UPS in rack-mount configurations.
• Additional safety information can be found in the Safety Guide supplied with this unit.
• Always install external battery packs (XLBPs) at the bottom of the rack. The UPS must be installed above
the XLBPs.
• The UPS display interface will recognize as many as 10 external battery packs connected to the UPS.
Note: However there is no limit to the number of XLBPs that can be used with the UPS.
Battery
CAUTION
RISK OF HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE
• Replace the battery at least every 5 years.
• Replace the battery immediately when the UPS indicates battery replacement is necessary.
• Replace battery at the end of its service life.
• Replace batteries with the same number and type of batteries as originally installed in the equipment.
• Replace the battery immediately when the UPS indicates a battery overtemperature condition, or UPS
internal overtemperature, or when there is evidence of electrolyte leakage. Power off the UPS, unplug it
from the AC input, and disconnect the batteries. Do not operate the UPS until the batteries have been
replaced.
• *Replace all battery modules (including the modules in External Battery Packs) which are older than one
year, when installing additional battery packs or replacing the battery module(s).
Failure to follow these instructions could result in equipment damage and minor or moderate
injury.
*Contact APC by Schneider Electric Worldwide Customer Support to determine the age of the installed battery modules.
2 Installation Guide Smart-UPS X Tower/Rack-Mount 2U 100-240 Vac 2000/2200/3000 VA
Inventory
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(4) (4) (6) (2)
Not included with (2) (2)
SMX3000RMJ2U model 230 V models only 1 Documentation CD
1 PowerChute software CD not included with
SMX3000RMJ2U model
Models with preinstalled network cards High voltage models only
Installation Guide Smart-UPS X Tower/Rack-Mount 2U 100-240 Vac 2000/2200/3000 VA 3
Installation
Remove the battery
CAUTION
DAMAGE TO EQUIPMENT OR PERSONNEL
• The equipment is heavy. Always practice safe lifting techniques adequate for the weight of the equipment.
• Remove the battery before installing the UPS in a rack.
Failure to follow these instructions could result in equipment damage and minor or moderate injury.
Use the battery handle to pull the battery out of the unit.
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Four post rack installation
Use the APC Four Post Rail Kit (supplied).
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4 Installation Guide Smart-UPS X Tower/Rack-Mount 2U 100-240 Vac 2000/2200/3000 VA
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Two post rack installation
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Installation Guide Smart-UPS X Tower/Rack-Mount 2U 100-240 Vac 2000/2200/3000 VA 5
Rack to tower conversion
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6 Installation Guide Smart-UPS X Tower/Rack-Mount 2U 100-240 Vac 2000/2200/3000 VA
Start-Up and Configuration
Overview
2000 VA Low Voltage SmartSlot
UPS input
Chassis ground screw
Controllable Outlet Group 1
Controllable Outlet Group 2
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Controllable Outlet Group 3
External battery pack connector
EPO connector
2200/3000 VA High Voltage Serial port
USB port
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2200 VA Low Voltage
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3000 VA Low Voltage
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Controllable outlet groups
The outlets on the UPS are configured into groups. To configure the controlled outlet features, use the Advanced
menus on the display interface and navigate to: Main Menu > Control > Outlet1 Control.
Emergency Power Off Connection
Refer to the user manual included on the CD that is supplied with the unit for more information on how
to connect the Emergency Power Off (EPO) Switch.
Installation Guide Smart-UPS X Tower/Rack-Mount 2U 100-240 Vac 2000/2200/3000 VA 7
Electrical connections
CAUTION
HAZARD OF ELECTRICAL SHOCK
• Adhere to all local and national electrical codes.
• Wiring should be performed by qualified electrician.
• Always connect the UPS to a grounded outlet.
Failure to follow these instructions could result in minor or moderate injury.
1. Connect equipment to the outlets on the rear panel of the UPS.
2. Connect the UPS to the building utility power.
3. To use the UPS as a master ON/OFF switch, turn on all the equipment that is connected to the UPS.
4. Press the ON/OFF button on the front panel of the UPS to turn on the UPS and all connected
equipment.
5. Refer to the Switched Outlet Groups section in the Operation manual for information on how to
use the switched outlet groups.
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Display Interface
Online LED
UPS Output ON /OFF
On Battery LED
Site Wiring Fault LED
Replace Battery LED
Display screen
UP/DOWN arrow keys
APC By Schneider ENTER key
Electric ESC key
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© 2019 APC by Schneider Electric. APC, the APC logo and APC, the APC logo, Smart-UPS and EN 990-3650F
PowerChute are owned by Schneider Electric Industries S.A.S., or their affiliated companies. All other
01/2019
trademarks are property of their respective owners.