Vivek Sharma is seeking a leadership role in operations and administration with over 9 years of experience in the banking industry. He has worked as a Branch Manager for multiple banks including his current role at ESAF Small Finance Bank. Prior to that, he was a Branch Manager at AU Small Finance Bank and has also held roles as Branch Operations Manager and Assistant Manager. He has a MBA in Marketing and International Business and is skilled in banking products, analytics, and maintaining strong customer relationships.
Vivek Sharma is seeking a leadership role in operations and administration with over 9 years of experience in the banking industry. He has worked as a Branch Manager for multiple banks including his current role at ESAF Small Finance Bank. Prior to that, he was a Branch Manager at AU Small Finance Bank and has also held roles as Branch Operations Manager and Assistant Manager. He has a MBA in Marketing and International Business and is skilled in banking products, analytics, and maintaining strong customer relationships.
Original Description:
CV for professional service engineer in mechanical maintenance
Vivek Sharma is seeking a leadership role in operations and administration with over 9 years of experience in the banking industry. He has worked as a Branch Manager for multiple banks including his current role at ESAF Small Finance Bank. Prior to that, he was a Branch Manager at AU Small Finance Bank and has also held roles as Branch Operations Manager and Assistant Manager. He has a MBA in Marketing and International Business and is skilled in banking products, analytics, and maintaining strong customer relationships.
Vivek Sharma is seeking a leadership role in operations and administration with over 9 years of experience in the banking industry. He has worked as a Branch Manager for multiple banks including his current role at ESAF Small Finance Bank. Prior to that, he was a Branch Manager at AU Small Finance Bank and has also held roles as Branch Operations Manager and Assistant Manager. He has a MBA in Marketing and International Business and is skilled in banking products, analytics, and maintaining strong customer relationships.
To attain professional excellence and contribute towards the success of the
organisation through a leadership role in Operations & Administration. I am loyal, hard & smart working; always want to learn something new and to take new challenges. I can be a key team member in making an important contribution for the growth of the company.
SYNOPSIS 9 years of experience in Banking Industry and presently in team handling profile.Competent in streamlining & improving existing systems / processes, envisioning new methodologies, future trends and driving development, direction and accomplishment. Ability to support and sustain a positive work environment that fosters team performance with strong communication and relationship management skills.
EMPLOYMENT CHRONICLE
ESAF Small Finance Bank
Branch Manager From June 2021 till Present
Responsible for the administration and efficient daily operation of a full service branch office, including lending, product sales, customer service, and security and safety in accordance with the Banks objectives Enhance and contribute in the growth of the company through Business Development Provision of a superior level of customer relations and promotion of the sales and service culture through coaching, guidance and staff motivation Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship Maintain AOP (Annual Operating Plan) for the financial year i.e. to prepare and track product (liability, assets and fees) wise Weekly/monthly reviews for outbound and as well as for inbound sales Prepare and review monthly activity calendar of outbound activities for BSM/SOs on a weekly basis. Ensure proper on-boarding of all new customers acquired Cross-sell of products (i.e. sales of 3 products per customer within 90 days of account opening) with new and as well as with existing customers Conduct daily morning huddles to discuss daily plan and agenda for employees Track inflow and outflow of reports (like account closures, account opening, Fixed Deposit renewals/closures etc.) and thus, daily business generation. Monitor DSR (Daily Sales report) on a regular basis AU Small Finance Bank Branch Manager From August 2020 till May2021
Responsible for monitoring business, compliance and operations
Responsible for taking decisions that are cost effective and generate revenue Monitor the branch sales targets and strategize to acquire new accounts and expand existing accounts by offering various financial products and services to the customer Conduct internal checks on a regular basis Capability building and manpower management Mentor/Guide new joinees as well as existing branch employees
Indusind Bank Ltd.
Branch Manager From December 2018 to August 2020
Achieve annual targets for branch set in AOP(Annual operative plan)
Make action plan, and strategize to get profit through branch operations and cross sell Keep up to date with product to provide suitable advice to the customers Reduce the waiting time for customers in branch Increase the customer satisfaction Ensure smooth functioning of the branch and follow banking norms
Ujjivan Small Finance Bank
Branch Operations Manager From April 2017 to December 2018
Authorization of daily cash payment, cash deposit, and transfer voucher.
Monitoring account for preventing money laundering. Proper checking of Account opening Forms follow the KYC guidelines in al cases and ensure quick processing. Ensuring all suspense accounts are reconciled and no entries is outstanding for more than 3 days
Axis Bank Ltd Form March 2014- Nov 2016
Joined as Executive and promoted to Assistant Manager
Looked after the wealth clients, resolved their issues or queries. Experienced them quality services by way of personal visits or resolved their issues with a stipulated time span. Resolved their issues on time by coordinating with contact centre Looked after branch wealth business and generate fresh relationship. Professional Qualification MBA in Marketing and IB from Galgotias institute of Management and Technology,Gr. Noida, 2012 B.B.A., Dr.B.R.Ambedkar Universty, Agra, UP 2010
Professional Skills Computing, classifying, and recording numerical data to keep financial records complete. Knowledge and understanding of banking products and service Ability to multitask and prioritize daily requirements. Strong Microsoft Office skills; proficient in Excel. Excellent analytical, reconciliation and overall troubleshooting skills. Good general knowledge of office procedures.
Personal skills Comfortable working in a fast paced, challenging environment. Task oriented, analytical and able to produce accurate work results. Flexible with a positive “can do” attitude. Ability to work on own initiative.
PERSONAL DETAILS Date of Birth : 15th April 1987 Nationality : Indian Sex : Male Status : Married Interested : Reading Newspaper, Net surfing, listening to music, Travelling. Language Known: English, Hindi I hereby declare that the information furnished above is true to the best of my knowledge.
