SECTION I - Rules of Conduct
1. Guards shall conduct themselves in a professional manner at all times. They shall
treat everyone with courtesy, dignity, and respect.
Guards should remember that they not only represent MBUBE SECURITY, but also
NORTHFIELD COAL.
2. Guards shall not sleep or engage in any activities or personal business which would
cause them to neglect or be inattentive to duty (i.e., playing games, watching
nonwork-related television/videos/DVDs). Guards shall not read a book, magazine,
or newspaper while on duty and in public view, except as may be required in the
performance of duty.
3. Guards shall not engage in conduct which:
a. Prevent the ability of MBUBE SECURITY and/or
NORTHFIELD COAL to effectively fulfill its responsibilities.
b. Causes a lessening of internal or external confidence in the ability of
MBUBE SECURITY and/or NORTHFIELD COAL to perform its
functions.
4. Whenever someone approaches the guard post, guards shall exit the guard shack
and deliver a proper greeting. Guards shall ascertain (find out) the person's
intentions, and respond with appropriate assistance and/or direction.
5. Guards shall maintain strict confidentiality regarding all matters that are sensitive in
nature.
6. Guards must be competent or skilled in the proper operation of equipment such as
telephones, radios, computers/keyboards, and others as required.
7. Guards will wear their photo ID Badges whenever on duty.
SECTION II - Appearance Standards
1. Uniforms and equipment shall be kept neat, clean, and in good repair. Guards
should remember that a professional appearance helps gain the respect and
confidence of others.
2. Hair and all other grooming styles shall be neat and conservative in appearance. Any
styling or accessories that detract from a "professional image", as determined by
NORTHFIELD COAL's Security Division, will be prohibited.
3. Guards will wear the uniform supplied by MBUBE SECURITY. Any exceptions
must be authorized by the Division Manager or Guard Supervisor.
4. Guards shall keep their stations clean and neat. Garbage containers shall
be emptied during the last shift, daily.
SECTION III - Post Operations
The Guard's primary responsibility shall be to
monitor access. The Guard shall record the identities and affiliations of all
personnel who enter, the times of entry/exit, and a detailed description of
activity.
1. GATES/BARRIER ARMS
a. Guards shall require all persons who enter through the main gate entrance to
stop and produce valid identification.
Guards will ask the visitor to fill in the visitor’s registration book.
b. All vehicles and persons entering and exiting the premises must be properly
searched.
c. Delivery Trucks must be searched entering and exiting the premises, and must be
reported within the daily activity book.
d. No visitors allowed on the mine without an appointment.
e. No visitors may be allowed entry without prior consent from management.
(Guards can contact Chanttelle Bezuidenhout if visitors without an appointment
are at the gate.)
f. All persons entering and leaving the property on foot must sign in/out and must
be recorded in the daily activity book.
g. Farm workers entering the premises must sign in at the gate. The drivers’ details
must be entered in the visitor’s registration book. And a head count of all must
be written in the Daily activity book.
h. No taxi’s or vehicles coming to collect or drop off staff members is allowed in the
property.
i. Guards shall raise/lower barrier arms for each individual vehicle, and not allow
more than one vehicle at a time to pass through.
j. These identification/access procedures shall be followed each time an occupant
attempts to enter the property – no matter how many times that person has
already entered and departed.
k. If any person tells security that they will take some of their own stuff off the
property, they must produce a gate pass. If a gate pass is not produced security
must at all times inform management immediately and all Items must be
confiscated. No items will leave premises without a gate pass.
l. When a person enters the property all personal tools, computers etc. must be
declared to the security. Guards will record all declared items in the daily activity
book (OB).
m. Guards shall maintain a record of their monitoring and any activities they
observe.
n. Guards shall report any activity of "significant interest' to the Guard
Supervisor and the Security Director immediately.
o. Guards shall report suspicious (potential criminal) activities to Supervisor and
Northfield Coal management immediately.
2. PATROL SCHEDULE
a. At the beginning of each round, Guards shall first notify Control. Then, they
shall announce their departure on the security channel and lock up their posts
before departing. While making their rounds, Guards shall take their keys,
portable radio, and appropriate PPE.
b. Guards shall report each location upon their arrival. They shall check all
doors and locks, making certain that all is locked and secure.
e. Guards shall wear required PPE and reflective vest when making rounds
c. On Patrol the Roaming Officer when leaving his station (gate), must be recorded
within the daily activity log.
d. After the Mine closes for the evening, Guards shall sweep the property to ensure
all visitors/Employees have departed.
e. Guards shall report any discovery of vandalism.
f. Guards shall conduct one round prior to ending their shift.
3. SAFETY EQUIPMENT
a. Guards shall wear their required personal protective equipment whenever
they are making of rounds.
b. Wherever designated, guards shall wear there required personal protective
equipment (PPE) — hard hat, eye protection, ear protection, protective
footwear.
c. Public-Safety/Response Personnel -- During "emergency" situations,
responders (law enforcement, fire, medical) shall be allowed to enter the
property without being stopped or challenged.
d. Whenever responders arrive under "normal" (non-emergency) conditions,
Guards shall greet them and offer appropriate verbal assistance.
e. Guards shall record this information on their daily activity log (DAL).
