OFFICE OF THE MUNICIPAL MAYOR Erlinda D.
Lim, Mayor
New Government Center, Lupon, Davao Oriental
EXECUTIVE ORDER NO. 12
Series of 2021
AN ORDER ORGANIZING THE COMMITTEE ON ANTI-RED TAPE IN THE MUNICIPAL
GOVERNMENT OF LUPON, DAVAO ORIENTAL
WHEREAS, pursuant to Section 5 of Republic Act 11032, otherwise known as the Ease of
Doing Business and Efficient Government Service Delivery Act of 2018, all offices and
agencies which provide government services are mandated to regularly undertake cost
compliance analysis, time and motion studies, undergo evaluation and improvement of
their transaction systems and procedures and reengineer the same if deemed necessary
to reduce bureaucratic red tape and processing time;
WHEREAS, Section 8 of the said law states that “The head of the office or agency shall be
responsible for the implementation of this Act and shall be accountable to the public in
rendering fast, efficient, convenient and reliable service. All transactions and processes
are deemed to have been made with permission or clearance from the highest authority
having jurisdiction over the government office or agency concerned”;
WHEREAS, under Rule III Section 1 of the IRR 11032, Streamlining of Government Services.
It is provided that all agencies which provide government services shall undertake
compliance cost analysis, conduct time and motion studies, undergo evaluation and
improvement of their government services, and reengineer the same, if deemed
necessary, to reduce bureaucratic red tape and processing time, and to promote
efficiency and simplicity of processes;
WHEREAS, the Anti-Red Tape Authority (ARTA), issued a Memorandum Circular No. 2020-
07 “Guidelines on the designation of a Committee on Anti-Red Tape (CART) in the
agencies concerned in compliance with Republic Act 11032, otherwise known as the
“Ease of Doing Business and Efficient Government Service Delivery Act of 2018,” and its
implementing rules and regulations;
NOW, THEREFORE, I, ERLINDA D. LIM, Municipal Mayor of Lupon, Davao Oriental by virtue
of the powers vested in me by law do hereby order the following:
Section 1. Creation and Composition of the Committee on Anti-Red Tape (CART) in the
Municipal Government of Lupon, Davao Oriental. There is hereby created CART which
shall be composed of the following:
Chairperson: Hon. Erlinda D. Lim Municipal Mayor
Vice Chair: Hon. Santos Q. Alonzo, Jr Municipal Vice Mayor
Members: Ms. Sharon G. Balingit Secretary to the Sanggunian
Ms. Mary Jane R. Mantos Municipal Treasurer
Mr. Eugenio B. Gudes, Jr Municipal Assessor, OIC
Mr. Robert R. Simbahon Executive Consultant / MGDH-I
Engr. Minda C. Brasileño MPDC
Ms. Myra Lilibeth B. Lim HR Representative / LLSO-III
Mr. Noel O. Oloroso BPLO - Designate
Engr. Bernard M. Braga Building Official
Dr. Belen P. Larrobis Municipal Health Officer
Mr. Narciso J. Samar MENRO, OIC
Mr. Louie P. Cantiga Public Assistance/Complaints Center
Mr. Roy Z. Paran Information Technology
Web: www.lupon.gov.ph • Email: lupondavor@gmail.com • Tel: (87) 808-5089 • Fax: (87) 808-5048
OFFICE OF THE MUNICIPAL MAYOR Erlinda D. Lim, Mayor
New Government Center, Lupon, Davao Oriental
Section 2. Functions, Duties, and Responsibilities. The CART shall ensure that their agency
shall comply with the requirements of RA No. 11032, its IRR and subsequent issuances by
the Authority, as may be applicable. These requirements pertain to the conduct of the
following:
• Conduct of compliance cost analysis, time and motion studies, evaluation and
improvement of all the agency’s services, and reengineering the same;
• Subject to the Guidelines/National Policy on Regulatory Management System to
be issued by the Authority:
o Notify the Authority of every formulation, modification, and appeal of
regulations, ordinances or other related issuances;
o Conduct post-implementation assessment and review of existing
regulations, ordinances or other related issuances, undertake Regulatory
Impact Assessment (RIA);
o Prepare a Preliminary Impact Assessment (PIA) whenever there is an intent
to formulate, modify, or repeal a regulation and submit to the Authority;
o Produce a Regulatory Impact Statement (RIS) upon completion of each
RIA and submit to the Authority for review and assessment;
o Refer the Authority’s policy option recommendations to the appropriate
decision-makers within the agency;
o Submit an inventory and electronic copies of all existing (both in-effect and
repealed) regulations and issuances to populate the Philippine Business
Regulation Information System (PBRIS).
• Ensure effective knowledge transfer, or information dissemination among office
employees on ARTA-related trainings, briefings, or such related matters obtained
by office staff within sixty (60) days from the end of the training;
• Register new regulations and issuances to the official website within fifteen (15)
days from issuance;
• Set up the most current and updated service standards and indicate in the
Citizen’s Charter in accordance to the prescribed template issued by the
Authority, and submit the same to the Authority to populate the Anti-Red Tape
Electronic Management Information System (ARTEMIS);
• Monitor and periodically review the office or agency’s Citizen’s Charter,
specifically: procedures/steps, time, documentary requirements, and fees;
• Ensure that an updated Citizen’s Charter, should there be any change, is posted
not later than March 31st of each year;
• Ensure the compliance of the agency on the zero-contact policy in accordance
with the law;
• Ensure the compliance of the agency’s external and internal services with the
prescribed processing time as mandated by RA No. 11032 or the agency’s
mandate under special law;
• Develop and foster a client feedback mechanism and client satisfaction
measurement;
• Report to the Authority not later than the last working day of January of each year
the results of the Client Satisfaction Survey for each service based on the
guidelines to be issued by the Authority;
• Establish and manage a public assistance complaints desk or ARTA Helpdesk to
effectively receive complaints, feedback and monitor customer satisfaction via
hotline numbers, short message service (SMS), information and communication
technology, or other mechanisms where clients may adequately express their
complaints, comments, or suggestions. The CART must ensure that complaints
forwarded by the Presidential Complaints Center, Civil Service Commission’s
Contact Center ng Bayan, and Complaints Action Center of the Authority are
acknowledged, received, responded to and/or acted upon within the
designated period by the intended recipient within their agency;
Web: www.lupon.gov.ph • Email: lupondavor@gmail.com • Tel: (87) 808-5089 • Fax: (87) 808-5048
OFFICE OF THE MUNICIPAL MAYOR Erlinda D. Lim, Mayor
New Government Center, Lupon, Davao Oriental
• Serve as overall coordinating body for the establishment of an Electronic Business
One Stop Shop (e-BOSS) in compliance with the mandate under RA no. 11032, its
IRR, and other issuances by the Authority. The CART must facilitate and assist
various departments and offices involved during the development and
implementation of e-BOSS, including logistical and personnel requirements,
security of the system, development of a communication plan, implementation of
contingency measures, and protection of data and information, as applicable;
• Coordinate with the agency’s communications/public relations office the
dissemination of ARTA Information, Education, and Communication materials for
public consumption;
• Perform such other functions, duties and responsibilities under RA No. 11032
(amending RA No. 9485), its IRR and other issuances issued by the Authority.
Section 3. EFFECTIVITY - This Executive Order shall take effect immediately.
DONE in the Municipality of Lupon this 28th day of July in the year of our Lord Two Thousand
Twenty-One (2021).
ERLINDA D. LIM
Municipal Mayor
Web: www.lupon.gov.ph • Email: lupondavor@gmail.com • Tel: (87) 808-5089 • Fax: (87) 808-5048
