OPERATIONS MANUAL

OF THE

MUNICIPAL ENVIRONMENT

AND

NATURAL RESOURCES

OFFICE

1
 TABLE OF CONTENTS

I. FOREWORD
II. MANDATE
III. VISION
IV. MISSION
V. DEVELOPMENTAL GOALS
VI. ORGANIZATIONAL OUTCOME
VII. FUNCTIONS
VIII. POLICY AND GOVERNANCE
IX. TECHNICAL INNNOVATIONS
X. ADMNISTRATIVE IMPLEMENTATION
XI. VARIOUS ORDINANCES AND SUCCESSFUL PROGRAMS
XII. ORGANIZATIONAL CHART
XIII. POLICIES IN THE IMPLEMENTATION OF WATER RESOURCE
MANAGEMENT
XIV. POLICIES IN THE IMPLEMENTATION OF VARIOUS SOLID WASTE
MANAGEMENT
XV. POLICIES IN THE IMPLEMENTATION POLICIES ON PLANTING
MATERIALS FOR FRUIT BEARING AND FOREST TREES SEEDLINGS
XVI. TREE PLANTING COORDINATION
XVII. POLICIES IN THE IMPLEMENTATION OF CUTTING TREES
XVIII. POLICIES IN THE IMPLEMENTATION OF RECYCLABLE
MATERIALS
XIX. POLICIES IN THE IMPLEMENTING WILDLIFE CONSERVATION

SOURCES/LINKS

- 1987 Philippine Constitution;

- R.A. 9003 Ecological Solid Waste Management Act of 2000;

- REPUBLIC ACT 9275 PHILIPPINE CLEAN WATER ACT OF 2004

2
- REPUBLIC ACT 8749 PHILIPPINE CLEAN AIR ACT OF 1999

REPUBLIC ACT 6969 TOXIC SUBSTANCES, HAZARDOUS AND

NUCLEAR WASTE CONTROL ACT OF 1990
- PRESIDENTIAL DECREE 1586 ENVIRONMENTAL IMPACT
STATEMENT (EIS) STATEMENT OF 1978

- R.A 11995 otherwise known as the AN ACT INSTITUTIONALIZING

THE PHILIPPINE ECOSYSTEM AND NATURAL CAPITAL ACCOUNTING
SYSTEM, MANDATING ITS USE IN POLICY AND DECISION-MAKING,
DESIGNATING THE AGENCIES RESPONSIBLE INSTITUTIONAL
ARRANGEMENTS AMONG RESPONSIBLE AGENCIES, AND
APPROPRIATING FUNDS THEREFOR

https://energytracker.asia/green-technology-examples-benefits-
goals-and-future/?
f_link_type=f_linkinlinenote&need_sec_link=1&sec_link_scene=im

https://earth.org/green-tech/?
f_link_type=f_linkinlinenote&need_sec_link=1&sec_link_scene=im

https://tecamgroup.com/10-examples-of-green-technology/?
f_link_type=f_linkinlinenote&need_sec_link=1&sec_link_scene=im

https://study.com/academy/lesson/administrative-law-in-the-
philippines-history-cases.html?
f_link_type=f_linkinlinenote&need_sec_link=1&sec_link_scene=im

https://www.asce.org/advocacy/policy-statements/ps516---
municipal-solid-waste-management?
f_link_type=f_linkinlinenote&need_sec_link=1&sec_link_scene=im

https://www.lighthousesubic.com/post/turning-the-tide-on-waste-a-
journey-from-zambales-beaches-to-nationwide-change?
f_link_type=f_linkinlinenote&need_sec_link=1&sec_link_scene=im

https://www.researchgate.net/publication/
368527013_DOCUMENTATION_OF_GAPS_AMONG_THE_EXISTING_RE
FORESTATION_MODELS_IMPLEMENTED_IN_ZAMBALES_PHILIPPINES

https://www.pna.gov.ph/articles/1011596?
f_link_type=f_linkinlinenote&need_sec_link=1&sec_link_scene=im

https://hapihumanist.org/2022/03/02/turtles-still-matter/?
f_link_type=f_linkinlinenote&need_sec_link=1&sec_link_scene=im

3
https://www.mishrendon.com/2016/05/when-in-zambales-releasing-
sea-turtles.html?
f_link_type=f_linkinlinenote&m=1&need_sec_link=1&sec_link_scene
=im

https://news.mongabay.com/2023/05/a-philippine-town-and-its-
leaders-show-how-mangrove-restoration-can-succeed/?
f_link_type=f_linkinlinenote&need_sec_link=1&sec_link_scene=im

https://www.researchgate.net/publication/
360743594_Status_of_Mangrove_Ecosystems_in_Selected_Coastal_
Municipalities_in_Zambales_Philippines?
f_link_type=f_linkinlinenote&need_sec_link=1&sec_link_scene=im

“We will never know the worth of water until the well is dry”
- Thomas Fuller,Gnomologia
1732

“If your plan is for one year, plant rice.

If your plan is for ten years, plant trees.
If your plan is for one hundred years, educate children”.
- Confucius

I. FOREWORD

4
Our environment is the most precious gift we have. It provides us
with everything we need to survive, from the air we breathe to the
water we drink. It is also a source of beauty and wonder, and a place
where we can connect with nature. However, our environment is
under threat. Pollution, climate change, and habitat loss are all
putting immense pressure on our planet.

As enshrined under the 1987 Philippine Constitution, it is our duty to

conserve, protect and advance the right of the people to a balanced
and healthful ecology, in accord with the rhythm and harmony of
nature.

We need to act now to protect our environment for the future

generations. This provides a comprehensive overview of the
environmental challenges we face and offers practical solutions to
help us create a more sustainable future.

The Municipal Environment and Natural Resources Office aims to

combat climate change in multifaceted approach. Among these are:

Reduce greenhouse gas emissions - This involves transitioning to

renewable energy sources, improving energy efficiency, sustainable
transportation, and responsible land use.

Enhance Carbon Sinks - Protecting and restoring forests, wetlands,

and other ecosystems that absorb carbon dioxide from the
atmosphere is crucial.

Adopt to the Impacts of Climate Change - We must prepare for and

mitigate the unavoidable effects of climate change, such as rising
sea levels, extreme weather events, and changes in agricultural
yields. This includes developing resilient infrastructure and
implementing effective disaster preparedness strategies.

Recycling and Waste Management for Plastic Roads - Sorting and

recycling materials to improve waste management efficiency and
utilizing recycled plastics in road construction, reducing plastic
waste and creating durable roads.

II. .MANDATE

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It is the primary mandate of Municipal Environment and Natural
Resources Office to protect, conserve, and sustainably utilize the
municipality’s natural resources. This includes land, water, forests,
and biodiversity. The office is responsible for implementing
environmental laws and regulations at the local level.

III. VISION

A community enjoying and sustaining its natural resources and a

clean and healthy environment.

IV. MISSION

To encourage our community in protecting, conserving, and

managing the environment and natural resources for the present
and future generations.

Climate data for San Narciso

Ja Fe M Ap Ma Ju Au Se Oc No De Ye
Month Jul
n b ar r y n g p t v c ar
Mean 30. 31. 32. 31. 30. 30. 31. 31. 31.
34. 33. 30. 31.
daily 9 7 9 7 9 7 5 5 1
0 5 1 7
maxim (8 (8 (9 (8 (8 (8 (8 (8 (8
(93 (92 (86 (89
um °C 7.6 9.1 1.2 9.1 7.6 7.3 8.7 8.7 8.0
.2) .3) .2) .1)
(°F) ) ) ) ) ) ) ) ) )
26. 26. 27. 27. 27. 27. 27. 27. 26.
29. 29. 26. 27.
Daily 1 6 7 9 4 2 5 2 6
0 1 9 4
mean (7 (7 (8 (8 (8 (8 (8 (8 (7
(84 (84 (80 (81
°C (°F) 9.0 9.9 1.9 2.2 1.3 1.0 1.5 1.0 9.9
.2) .4) .4) .4)
) ) ) ) ) ) ) ) )
Mean 21. 21. 22. 24. 23. 23. 23. 23. 22.
24. 24. 23. 23.
daily 4 5 6 2 9 7 6 0 1
1 7 8 2
minim (7 (7 (7 (7 (7 (7 (7 (7 (7
(75 (76 (74 (73
um °C 0.5 0.7 2.7 5.6 5.0 4.7 4.5 3.4 1.8
.4) .5) .8) .8)
(°F) ) ) ) ) ) ) ) ) )

6
Avera
55 70 56 3,4
ge 21 1,0 23
3 3 7 25 5 1 3 74 20 38
rainfal 2 41 4
(0. (0. (0. (1. (2 (2 (2 (2. (0. (13
l mm (8. (41 (9.
1) 1) 3) 0) 1.9 7.6 2.2 9) 8) 5.4
(inche 3) .0) 2)
) ) ) )
s)
Source: Climate-Data.org[6]

V. DEVELOPMENTAL GOALS

To achieve global sustainability by significantly reducing

greenhouse gas emissions and promoting biodiversity. This involves
transitioning to renewable energy sources, implementing
sustainable land management practices, and fostering
environmental stewardship.

To establish a Mangrove Sanctuary that is multifaceted approach

encompassing environmental protection, community development,
and sustainable resource management. This strengthens natural
coastal defenses against erosion, storm surges, and flooding,
mitigating the impacts of climate change and protecting coastal
communities.

VI. ORGANIZATIONAL OUTCOME

Transparency, Good Governance and efficient environmental

management for a sustainable Local Government Unit.

VII. FUNCTIONS

Issuing Permits and Licenses - This includes permits for

construction, quarrying, and other activities that may impact the
environment.

Monitoring and enforcing environmental laws - This involves

conducting inspections, investigating violations, and taking
appropriate enforcement actions.

Implementing environmental Programs - This may include programs

for waste management, pollution control, and conservation.

Promoting environmental awareness - This involves educating the

public about environmental issues and promoting sustainable
practices.

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Coordinating with other government agencies - This ensures a
collaborative approach to environmental management.

Managing natural resources - This may include managing forests,

watersheds, and other natural resources within our jurisdiction.

ENVIRONMENT AND NATURAL RESOURCES

Protecting biodiversity - establishing and managing protected areas

like national parks and wildlife sanctuaries, combating poaching and
illegal wildlife trade, and promoting sustainable agriculture practices
that minimize habitat destruction.

Sustainable Forestry - Implementing sustainable logging practices,

reforestation and afforestation projects, and combating
deforestation. This includes promoting responsible forest
management and preventing illegal logging.

Water resource management - Implementing water conservation

measures, protecting watersheds, preventing water pollution, and
managing water usage efficiently in agriculture and industry.

Soil Conservation - Implementing practices to prevent soil erosion,

maintain soil fertility, and reduce land degradation. This includes
terracing, crop rotation, and no-till farming.

SUSTAINABLE RESOURCE MANAGEMENT

Sustainable fishing - Implementing sustainable fishing practices,

such as catch limits, gear restrictions, and protection of marine
habitats.

Sustainable agriculture - Implementing sustainable farming

practices that minimize environmental impact, such as organic
farming, agroforestry, and integrated pest management.

Sustainable Tourism - Promoting ecotourism and sustainable

tourism practices that minimize environmental impact and benefit
local communities.

VIII. POLICY AND GOVERNANCE

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Environmental Regulations - Enacting and enforcing environmental
regulations thru the help of the Sangguniang Bayan to protect
natural resources and prevent pollution.

International Cooperation - Collaborating with other countries to

address global environmental challenge.

Public awareness and education - Educating the Public about

environmental issues and promoting sustainable practices.

IX. TECHNICAL INNOVATION

Renewable energy technologies - Developing and deploying

renewable energy technologies, such as solar, wind, and geothermal
energy.

Clean Technology - Developing and deploying clean technologies to

reduce pollution and improve resource efficiency.
Environmental Monitoring Technologies - using environmental
monitoring technologies to track environmental changes and assess
the effectiveness of environmental policies.

X. ADMINISTRATIVE IMPLEMENTATION

Policy and Regulatory Framework

Clear and Comprehensive environmental laws and regulations -

These provide the legal foundation for environmental protection and
resource management. Creating laws that are specific, enforceable
and adaptive to changing circumstances.

Environmental Impact Assessment Processes - These mechanisms

evaluate the potential environmental consequences of projects
before they begin, enduring mitigation measures are in place.
Robust EIA processes require clear guidelines, independent review,
and public participation.

Enforcement Mechanism - These are critical for ensuring compliance

with environmental laws and regulations. This includes inspections,
monitoring, penalties for violations, and effective dispute resolution
mechanisms.

Transparency and accountability - Mechanisms for transparent

budget management and accountability are essential to ensure
funds are used effectively and responsibly.

9
Access to Information - Ensuring the public has access to
environmental information is crucial for transparency and
accountability.

ADMINISTRATIVE IMPLEMENTATIONS

Clear Goals and Strategies - Defining specific, measurable,

achievable, relevant, and time-bound (SMART) goals.

Permitting and Licensing System - These systems control activities

that may impact the environment, ensuring compliance with
regulations and responsible resource use. Efficient and transparent
permitting process are crucial.

XI. VARIOUS ORDINANCES/SUCCESSFUL PROGRAMS:

1. The Establishment of Protected Marine Sanctuaries

Rabao Ti Bato

- Located 300 meter from the shoreline of Crystal Beach in

Brgy. La Paz, San Narciso, Zambales. This magnificent coral reefs -
just few kilometers from the Bajo de Masinloc is a testament to
the vast marine ecosystem. With the creation of Local Ordinance -
SB Ordinance Resolution No. 2014-37, The Local Government of San
Narciso aims to protect and preserve the marine ecosystem to
be innovative in safeguarding ecology.

Mangrove Sanctuary

- This sanctuary is located 100 - 150 meters from the “Centro”

of Brgy. La Paz called “Sabangan” (where fresh water meets salt
water). This immense river has been a home to mangrove trees
specifically Rhizophora mucronata (bakaw babae) and Sonneratia
alba (kalabok) being quite common. Other species that might be
present include Avicennia marina (tangkad), Rhizophora apiculata
(bakaw apiculata), and Bruguiera cylindrica (bakawan). Nypa
fruticans (nipa palm) is also known to grow in mangrove
areas. (currently under study : Protected Sanctuary)

2. The Enhancement of Wildlife Protection for Endangered Species

Philippine Eagle Owl (Pithecophaga jefferyi)

10
 - On June of 2024, thru the efforts of the Local Government of
San Narciso and MENRO, conducted the assessment and turn over
of 1 baby Philippine Eagle Owl to the City Environment and Natural
Resources Office (Olongapo City).

XII. ORGANIZATIONAL CHART

XIII. POLICIES IN THE IMPLEMENTATION OF WATER RESOURCE

MANAGEMENT

Integrated Water Resource Management (IWRM) is a comprehensive

approach to managing water resources considering social,
economic, and environmental aspects. It aims to balance water use
for various purposes (agriculture, industry and households) while
protecting ecosystems and ensuring sustainable water availability. It
is one of the role of the Local Government of San Narciso to provide
clean and safe water to the communities. This includes water
treatment, distribution, and sanitation services.

Objectives:

Water Use Master Plan

- The Local Government of San Narciso aims to develop a
plan that outlines water needs, allocation strategies, and
conservation measures for the local areas.

Water Quality Monitoring and Infrastructure Management

- To regularly monitor water quality in rivers, lakes, and
groundwater to identify potential pollution sources and address
them promptly. Maintain and upgrade water structures to ensure
efficient water delivery and minimize water losses.

Waste Water Treatment

- The Local Government of San Narciso aims to ensure proper
treatment of wastewater to prevent any contamination of water
sources that could lead to unhealthy environment.

Although, it is one of the main goals and aspirations of MENRO and

the Local government of San Narciso to promote water-efficient
development practices that will minimize environmental impact, one
of the challenges the Local Government Unit faces now a days is the
financial and human resource constraints in implementing this

11
procedures. Nevertheless, The Local Government of San Narciso
thru the MENRO continues to educate residents about the
importance of water conservation, the responsible water use, and
the impact of pollution on water resources.

XIV. POLICIES IN THE ISSUANCE AND IMPLEMENTATION OF

ENVIRONMENTAL SOLID WASTE MANAGEMENT

Environmental Solid Waste Management is one of the crucial

programs being implemented in the community. All barangays are
mandated by virtue of Republic Act 9003, also known as the
Ecological Solid Waste Management Act of 2000 was enacted aiming
to protect public health and the environment. It emphasizes source
reduction, waste segregation, recycling, and composting. It also
mandates the establishment of National Solid Waste Management
Commission and Solid Waste Management Board in each local
government unit(LGU).

Encouraging residents to segregate waste at the source is critical.

This involves separating biodegradable waste (food waste, yard
waste) from non-biodegradable waste (plastics, paper, glass).

LGUs are primarily responsible for implementing solid waste

management programs within their jurisdictions. They are required
to develop and implement 10 - year local ecological solid waste
management plans.

Objectives:

1. Public awareness are essential to educate residents about proper

waste management practices to promote segregation, reducing
waste generation, and encouraging responsible disposal for a
healthy community.

2. Advance recycling methods and energy recovery for a sustainable

healthy lifestyle.

ISSUANCE OF ESWM CLEARANCE

12
This serve as proof that the owner/manager has undergone
orientation on ESWM conducted by the MENRO.

Office or Division: Municipal Environment and

Natural Resources
Classification: Simple
Type of Transaction: G2C - Government to Citizen,
Who may avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
None N/A
CLIENT AGENCY FEES TO BE PROCESSIN PERSON
STEPS ACTION PAID G TIME RESPONSIB
LE
1. Sign in 1. Give the None 5 minutes JO - Admin
Client’s Log Log Book to Aide
Book the client
2. Present 2.MENRO/ None 7 - 10 Mr. Patrick
Official MENRO minutes Fabilena
Receipt of Staff will
payment prepare the
from ESWM
Municipal certificate
Treasurer’s after the
office client has
been
oriented
about
Ecological
Solid Waste
Managemen
t
3. Receive 3.MENRO None 2 minutes Mr. Patrick
the issued will sign the Fabilena
clearance ESWM
Certificate.
TOTAL None 17 Minutes

SOLID WASTE COLLECTION and TRANSPORT

To ensure timely collection and transport of Solid Waste in the

collection area and to the destination.

Office or Division: Municipal Environment and Natural

Resources Office
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who may avail: All

13
CHECKLIST OF WHERE TO SECURE
REQUIREMENTS
Note: Only segregated waste
shall be collected in the
Barangay Central Materials
Recovery Facility (MRF)
CLIENT AGENCY FEES TO PROCESSIN RESPONSIBLE
STEPS ACTION BE PAID G TIME PERSON
1. Waste 1. Only None As Driver/
segregator segregate Scheduled ESWMCollection
in d waste Team
barangay and only
within the types of
collection waste that
area shall are
segregate scheduled
their for
waste collection
properly. on a
particular
day and Mr. Patrick Fabilena
time shall
be
collected.

Supervise
the day to
day solid
waste
collection
activities
and
submit
report
2. School’s Only None As Driver/ESWM
MRF shall segregate Scheduled Collection Team
be d waste
maintaine and only
d by the types of
In-Charge waste that
personnel are
with scheduled
proper for
segregatio collection
n at all on a
times. particular
day and
time shall
be

14
 collected
TOTAL None As
Scheduled

3. MRF OPERATION AND MANAGEMENT

To implement proper waste segregation in accordance with Sec. 32 -

33 of R.A. 9003

Office or Division: Municipal Environment and

Natural Resources Office
(MENRO)
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who may avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Visible Barangay MRF or Purok
MRF
CLIENT AGENCY FEES TO BE PROCESSIN PERSON
STEPS PAID G TIME RESPONSIB
LE
Waste 1. The None 8 AM - 5PM Barangay
generators waste that MRF
shall follow brought in
the proper MRF shall
segregation be
of solid composted None 8 AM - 5PM
waste. and Barangay
recycled. MRF
2. Supervis
e the day to
day
operation of
the MRF.
TOTAL None 16 Hours

COMPLAINTS ON SOLID WASTE MANAGEMENT

This serves as a monitoring tool on Solid Waste Management and to

take urgent to any action to any complaints to maintain proper
implementation of RA 9003 or known as the Ecological Solid Waste
Management act of 2000.

15
Office or Division: Municipal Environment and
Natural Resources Office
(MENRO)
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who may avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Complaints Complaining Individuals
CLIENT AGENCY FEES TO BE PROCESSIN PERSON
STEPS ACTION PAID G TIME RESPONSIB
LE
1. Sign in Give the None 2 minutes Admin Aide
Cllient’s Log Log Book to
Book the Client at
the Office of
the
Municipal
Environmen
t and
Natural
Resources
Officer.
2. Submissi Interview None 5 -20 Mr. Patrick
on of minutes Fabilena
Complaint Providing None
letter appropriate 1-2 days
action
TOTAL None 1-2 days &
22 Minutes

ISSUANCE OF CITATION TICKET OR DEMAND LETTER

To implement existing municipal ordinance on Ecological Solid

Waste Management in accordance with provisions of R.A. 9003 to
maintain the cleanliness and orderliness of the municipality to
ensure the protection of the environment and public safety.

Office or Division: Municipal Environment and

Natural Resources Office
(MENRO)
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who may Avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Presence of Violator/s N/A
CLIENT AGENCY FEES TO BE PROCESSIN PERSON
STEPS ACTION PAID G TIME RESPONSIB
LE

16
1. Sign in Give the None 2 minutes Admin Aide
Client’s Log Log Book to
Book the Client at
the Office of
the MENRO
2. Report of Interview or None 5 minutes Mr. Patrick
violation Investigate Fabilena

Outright None 5-50 Mr. Patrick

issuance or minutes Fabilena
delivery of
citation
ticket or
demand
letter
TOTAL None 57 Minutes

XV. POLICIES ON PLANTING MATERIALS FOR FRUIT BEARING AND

FOREST TREES SEEDLINGS

San Narciso is a town where the mountains from the east faces the
sea of the west. Abundantly blessed with fruit bearing trees such as
Mangoes (Mangifera indica) which were in bloom from the month of
December to June, Mabolo (Diospyros blancoi), Santol (Sandoriricum
koetjape), Guava (Psidium guajava), and many more.

OBJECTIVES:

1. Ensure the long-term viability of tree seedling production and

planting by prioritizing sustainable forestry practices and resource
management.

2. Establish standards and mechanisms for producing high-quality

seedlings that are disease-free, genetically pure, and adapted to
local conditions.

3. Encourage and facilitate community participation in seedling

production, planting, and maintenance to foster ownership and
promote sustainable livelihoods.

4. Prioritize the use of native and locally adapted tree species to

enhance biodiversity and ecosystem resilience.

17
5. Develop and implement protocols for seed collection, storage,
and testing to ensure seed viability and genetic purity.
6. Provide training and technical assistance to community nurseries
and seedling producers.

PROVISION OF PLANTING MATERIALS FOR FRUIT BEARING AND

FOREST TREES SEEDLINGS

This is a support to the greening program to fight climate change

and watershed management.

Office or Division: Municipal Environment and

Natural Resources Office
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who may Avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Request Letter All
CLIENT AGENCY FEES TO BE PROCESSIN PERSON
STEPS ACTION PAID G TIME RESPONSIB
LE
Sign in Give the None 2 minutes J.O / Admin
Client’s Log Log Book to Aide
Book the Client at
the Office of
the MENRO
Submission Receive None 2 minutes J. O. /
of Request request Admin Aide
Letter letter
Wait for Approval or None 3 minutes Mr. Patrick
Approval / Disapproval Fabilena
or of the
Disapproval request
of Request
If Approved, If approved, None 15 - 30 J.O. / Admin
receive/clai provision of minutes Aide
m request seedlings to
seedlings the client
TOTAL None 37 Minutes

18
 XVI. TREE PLANTING COORDINATION

Objectives:

1. Promote the use of appropriate planting techniques and spacing to

ensure seedling survival and growth.
2. Develop and implement guidelines for the sustainable management
of tree plantations, including pest and disease control, fertilization,
and irrigation.
3. Establish monitoring and evaluation systems to assess the
effectiveness of planting programs and identify areas for
improvement.

Government offices, Non Government Organizations, Academe,

Graduating Students, Environmental Youth Organizations and
concerned individuals should coordinate with the office for their tree
planting activities.

Office or Division: Municipal Environment and

Natural Resources Office / Forest
and Water Management
Classification: Simple
Type of Transaction: G2C - Government to Citizen,
G2G - Government to
Government
Who may avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Coordination Letter Letter must be made by the
requesting party.
CLIENT AGENCY FEES TO BE PROCESSIN PERSON
STEPS ACTION PAID G TIME RESPONSIB
LE
Submit the Receive the None 3 minutes MENRO/
coordinatio letter from Staff /
n letter to the client Admin Aide
the office
Provide Inquire for None 10 minutes MENRO /
information further Staff /
and details details Admin Aide
in the about the
office’s requested
logbook activity
Set the Check on None 30 minutes MENRO/
time, date the Staff /
and availability Admin Aide
expected of seedlings
number of

19
people to
participate
in the
activity
Wait for the Inform the None 10 minutes MENRO /
confirmatio client about Staff /
n on the the Admin Aide
availability availability
of seedlings status and
assign a
place for
the activity
Conduct Assist the None 1 day MENRO /
Tree clients in Staff /
Planting preparing Admin Aide
the area
and guiding
the
participants
Should the Assist the None 1 day MENRO /
Client client and Staff /
provide the guide them Admin Aide
seedlings to to the
be planted: designated
place of
Client must activity
submit
certification
from the
Provincial
Environmen
t and
Natural
Resources
Office or
City
Environmen
t and
Natural
Resources
Office
TOTAL None 1 day and
53 minutes

REQUEST FOR TREE PLANTING ACTIVITY

20
Clients may request a certificate of Tree Planting at the Municipal
Environment and Natural Resources Office.

Office or Division: Municipal Environment and

Natural Resources Office/Forest
and Watershed Management
Classification: Simple
Type of Transaction: Government to Citizens (G2C);
Government to Government
(G2G)
Who may Avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Photo documentation (preferably Client
soft copy)
CLIENT AGENCY FEES TO BE PROCESSIN PERSON
STEPS ACTION PAID G TIME RESPONSIB
LE
Request for Ask the None 10 minutes MENRO /
a tree client to fill Staff /
planting in their Admin Aide
certificate details in
and provide the logbook
other as well as
information other
needed needed info
(Clients are (designation
advised to , place, date
wash and and time,
sanitize and the
their hands number of
before seedlings
entering planted
the office)
Submit the Receive the None 5 minutes MENRO /
photo to the photo for Staff /
staff MOV Admin Aide
purposes
Wait for the Make the None 20 minutes Mr. Patrick
certificate tree planting Fabilena
to be made certificate
Receive the Give the None 5 minutes Mr. Patrick
Tree tree planting Fabilena
planting certificate to
certificate the client
TOTAL None 40 minutes

21
XVII. POLICIES IN THE IMPLEMENTATION OF CUTTING TREES

The primary legal framework governing tree cutting in the

Philippines is the Revised Forestry Code of the Philippines (P.D. No.
705), as amended. This code establishes regulations for forest
management, including tree cutting permits. However, the specifics
of implementation vary across regions and municipalities. The DENR
(Department of Environment and Natural Resources) is the primary
agency responsible for enforcing these regulations. Further,
Executive No. 23 imposed a moratorium on cutting and harvesting
timber in natural and residual forests.

COMMUNITY-BASED FOREST MANAGEMENT

Plays a significant role in Zambales. This approach involves local

communities in forest management, potentially including
sustainable harvesting practices.

REQUEST FOR TREE CUTTING

To prevent accidents and damage to life and property especially
during adverse weather conditions.

Office or Division: Municipal Environment and

Natural Resources Office/Forest
and Watershed Management
Classification: Simple
Type of Transaction: Government to Citizens (G2C);
Government to Government
(G2G)
Who may avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Request Letter Client
CLIENT AGENCY FEES TO BE PROCESSIN PERSON
STEPS ACTION PAID G TIME RESPONSIB
LE
Submit Receive the None 2 minutes MENRO /
Request Request Staff /
Letter Letter and Admin Aide
together Photo
with Photo
of the tree
that is

22
 needed to
be cut
Wait for the Give None 20 minutes MENRO /
Certification Certification Staff /
to be to the Client Admin Aide
released
TOTAL None 22 minutes

XVIII. POLICIES ON THE IMPLEMENTATION OF RECYCLABLE

MATERIALS

The municipality explores the potential of recyclable materials in

Zambales, highlighting opportunities for environmental
sustainability and economic development. Examining the current
state of recycling infrastructure, the types of recyclable materials
prevalent in the region, and the potential for community - based
initiatives and partnerships to improve waste management
practices.

Objectives:

1. Minimize the amount of waste sent to landfills by diverting

recyclable materials for reuse and recycling
2. Encourage the reuse and recycling of materials, thereby
conserving natural resources and reducing the environmental
impact of waste management.
3. Raise public awareness about the importance of proper waste
segregation and recycling practices.

COMMUNITY BASED RECYCLING PROGRAMS

1. Establishing a Materials Recovery Facility (MRF) to sort and process

recyclable materials.
2. Partnering with local recycling businesses to collect and process
recyclable materials.
3. Organizing community clean-up events to promote recycling and
waste reduction.

BENEFITS:

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1. Reduced landfill waste, leading to a cleaner and healthier
environment.
2. Conserved natural resources.
3. Increased public awareness about the importance of recycling.
4. Support for local recycling industries and job creation.
5. Improved community image and quality of life.

PROVISION OF RECYCLABLE MATERIALS

This is to maximize the utilization of accumulated recyclables at the

Municipal MRF.

Office or Division: Municipal Environment and

Natural Resources Office
(MENRO)
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who may avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Request Letter All
CLIENT AGENCY FEES TO BE PROCESSIN PERSON
STEPS ACTION PAID G TIME RESPONSIB
LE
Sign in Give the None 2 minutes J.O. / Admin
Client’s Log Log Book to Aide
Book the Client at
Office of
MENRO
Receive Provision of None 10 - 30 J.O. / Admin
requested available minutes Aide
recyclable recyclables
materials requested
TOTAL None 32 minutes

PROVISION OF COMPOST SOIL / SOIL CONDITIONER

To encourage community residents to use organic fertilizer out of

biodegradable waste.

Office or Division: Municipal Environment and

Natural Resources Office

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 (MENRO)
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who may Avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Request Letter All
CLIENT AGENCY FEES TO BE PROCESSIN PERSON
STEPS ACTION PAID G TIME RESPONSIB
LE
Sign in Give the None 2 minutes J.O. / Admin
Client’s Log Log Book to Aide
Book the client at
the MENRO
Office
Receive Provision of None 15 - 30 J.O. / Admin
compost compost minutes aide
soil soil soil / soil
conditioner conditioner,
if ever
available
TOTAL NONE 32 minutes

PROVISION OF TECHNICAL ASSISTANCE/SERVICES TO BARANGAYS

Office or Division: Municipal Environment and

Natural Resources Office
(MENRO)
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who may Avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Request Letter (2 Original) Barangay/ School
CLIENT STEPS AGENCY FEES TO PROCESSIN PERSON
ACTION BE PAID G TIME RESPONSIB
LE
Sign in Give the None 2 minutes J.O. / Admin
Client’s Log Log Book to Aide
Book the Client
at the

25
 Office of
MENRO
Submit Receive None 1 minute J.O. / Admin
Request Request Aide
Letter Letter
Personal Interview None 5 minutes J.O. / Admin
Apprearance Client Aide
for Interview
Wait for Scheduling None 1-2 days Mr. Patrick
Schedule of field Fabilena
visitation
and
Conduct of
Technical
Assistance
Personal Provide None 1 day Mr. Patrick
Appearance Technical Fabilena
of Assistance
Barangay/Sch
ool
TOTAL None 3 days and
8 minutes

XIX. POLICIES IN THE IMPLEMENTATION OF WILDLIFE

CONSERVATION

The DENR, with its regional offices, is responsible for enforcing

national laws and regulations related to wildlife conservation. The
Municipality have specific ordinances related to wildlife
conservation, which could include regulations on hunting, fishing, or
habitat protection.

lNITIATIVES:

The Municipality of San Narciso thru the Mayor’s Office, the

Sangguniang Bayan and MENRO is actively engaged in sea turtle
conservation, working with the City Environment and Natural
Resources Office (Olongapo) and other Non Government
Organizations to protect nesting sites and release of hatchlings.

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PAWICARE

Is a significant player in wildlife conservation located in Brgy. La

Paz, San Narciso, Zambales, Philippines. It’s a non-governmental
organization (NGO) based in San Narciso, Zambales, dedicated to
protecting and increasing the population of sea turtles, also known
as “pawikan”.

The work involves:

EGG COLLECTION AND PROTECTION

Rangers many of whom were formerly poachers, collect eggs from

the nesting sites and transfer them to a secure hatchery. This
protects the eggs from predators and poachers, significantly
increasing their chances of survival.

HATCHERY MANAGEMENT

The eggs are carefully monitored until they hatch. The hatchlings
are then released into the ocean, often during a ceremonial release
that involves the community and volunteers.

COMMUNITY EDUCATION

PawikanCare plays a crucial role in educating the community about

the importance of sea turtles and the threats they face. This
includes raising awareness about the importance of protecting
nesting sites and avoiding practices that harm sea turtles.

Office or Division: Municipal Environment and

Natural Resources Office
Classification: Simple
Type of Transaction: Government to Citizens (G2C),
Government to Government
(G2G)
Who may Avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Request Letter / Complaint Client
CLIENT STEPS AGENCY FEES TO PROCESSIN PERSON
ACTION BE PAID G TIME RESPONSIB
LE

27
Submit Receive the None 3 minutes MENRO /
Request Letter / Staff /
Letter/Compla Complaint Admin. Aide
int together and Photo
with Photo of
the wildlife
animal to be
rescued

Wait for the Give the None 10 minutes MENRO /

Answer / Answer / Staff /
Certification Certificatio Admin. Aide
to be released n to the
Client
TOTAL None 13 minutes

FEEDBACK and COMPLAINTS

FEEDBACK AND COMPLAINTS MECHANISM

How to send a feedback  Complaints/Feedback forms
are readily available on top
of the suggestion box
located at the interview area
of the MRO and PCC
 Feedback can also be sent
thru email, mail or can be
aired during interview,
whichever is convenient to
the complainant.
 Random callers will be
requested to answer
automated survey on the
Hotline IVR for 8888.
How Feedback is processed  Every Friday, the Admin.
Officer opens the suggestion
box and compiles all the
submitted feedback forms of
the designated Offices (MRO
and PCC).
 Feedback requiring further
action are forwarded to the
relevant offices for
appropriate action.
 8888 Telco partner will

28
 provide the Center with data
analytics on the client
satisfaction survey on a
monthly basis
How to file a complaint  A Complaint may be written
in the Client Feedback Form.
 A Complaint may be sent
thru mail/email or thru walk-
in client form.
How complaints are processed  For simple complaints, the
matter is addressed
outright.
 For serious complaints, the
issue is elevated to higher
authorities.
Contact information of CCB, 8888 – Citizen’s Complaint Center
PCC, ARTA 0908-8816565 – CSC Contact
Center ng Bayan
478-5093 – Anti-Red Tape
Authority
8736-86-29/03/45 – Presidential
Complaint Center
pcc@malacañang.gov.ph

FEEDBACK AND REDRESS MECHANISM

Installation of Public Assistance and Complaints Desk

1. Setting-up of suggestions/complaints box at the lobby of the

Municipal Hall
and designation of a Public Assistance and Complaints Desk Officer
(PACDO)
2. The PACDO shall provide every client with the Client’s Feedback
Form:
Any aggrieved or unsatisfied transacting public may report the
erring personnel to the Human Resources Management Office
(HRMO), who in turn may conduct
investigation, reconcile all issues and suggest amends, or simply
drop your
comments/ complaints in suggestion/ complaint box. Received
complaints/suggestion will be treated with strict confidentiality.
3. The HRMO will be in charge of the opening the complaints box,
daily collection of the filled-up client’s feedback form and collation
of feedbacks.

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4. The HRMO will prepare the Feedback Report and submit to the
Local Chief
Executive weekly.

CONCLUSION

Local Government Units are essential partners in environmental

protection and management. Their role is crucial for ensuring the
sustainability of our environment and well-being of future
generations. LGU’s are the primary partners of the government in
establishing protected areas, reforestation projects, and
conservation programs for endangered species.

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