Competency Assessor’s Script

On the
Conduct Competency Assessment

As a competency assessor, you must provide a supportive environment before starting with
the assessment activity. You must ensure that the environment is suitable for the assessment
and the candidates are relaxed and not apprehensive. As soon as you have admitted the
candidates, say:

Assessors Script Material/Resources

Good morning everybody!

My name is ANGELICA B. MANDING. I am an accredited

competency assessor for COMPUTER SYSTEMS SERVICING
NCII.

I would like to acknowledge the presence of Mr/Ms

_________________, our representative from TESDA Provincial
Office.

You do not have to worry about their presence. They are here to
oversee the conduct of competency assessment and to check if the
conduct is in accordance with the prescribed competency assessment
methodology and procedures. They will not assess you.

Before I start, let me first check the attendance. Please present to me

your admission slip once your name is called.(Let the candidate sign
on the attendance sheet, compare signature of candidates on
admission slip against the signature on the attendance sheet) Attendance Sheet

I have here with me your accomplished self assessment guide. This

is an indication that you know and can perform all the units of
competency enumerated in this qualification.( self assessment guide
was given to the candidate by the processing officer of the Accomplished Self
assessment center) Assessment Guide Sheet

The competency assessor gives the overview of the Qualification to

be assessed:

Today, I am going to administer competency assessment for

COMPUTER SYSTEMS SERVICING NCII. It is the Qualification
level with (enumerate the Core Units of Competencies)
Core Competencies namely: Relevant Qualification/
1. Install and configure computer hardware. Units of Competency
2. Set-up computer networks
3. Set-up computer server Relevant National
4. Maintain and repair computer systems and network Assessment and
Or Certification
Arrangements
Relevant copy of National
Assessment Package for
These ___________________________________ core units are Full Qualification
clustered to form one (1) assessment package for full
Qualification) / __________________________________ clustered
units of Competency which is _____________________________. Clustered Units of
Competency
(Certificate of
Competency)

The competency assessors orients/brief the candidates. Explains the Relevant Copy of
following: CS/Qualification

 context and purpose of assessment Copy of National

Assessment Package for
I would like to welcome all of you to our center for your assessment in Full Qualification
Computer Systems Servicing NC-II. (National Certificate)
The purpose of our assessment is to determine the level of your
competency Clustered Units of
Competency
 qualification/units of competency to be assessed (Certificate of
Competency)
. Today, I’m going to administer your competency assessment for
your Computer Systems Servicing NC-II.

The qualification for Computer Systems Servicing NC-II

Is composed of BASIC, COMMON AND CORE COMPETENCY.
We do have:
Install and configure computer systems
Set-up computer networks
Set-up computer server
Maintain and repair computer systems and network

 tasks to be performed and the evidence to be collected

The diff. tasks to be performed for our Computer Systems Servicing

NC-II assessment are the ff.
Disassemble and assemble computer hardware
Install operating system and drivers peripherals/devices
Install software application
Create straight tru cables
Install network cables
Set network configuration
Set router/wifi/wireless access repeater configuration
Set-up user access and configures network services
Add roles
Firewall
Network sharing
Remote access client

I will collect evidences through DEMONSTRATION and ORAL

QUESTIONING

 assessment procedures to be undertaken

To determine your knowledge and skills in Computer Systems

Servicing NC-II the assessment method we will use will be
Demonstration and oral questioning.

This assessment method can help to measure your underpinning

knowledge and skills.
 needs of the candidates to be considered during assessment

For your personal needs, if you want to connect to the internet, the
wifi-zone are located to the hallway, our comfort room is located to
the left side of this training center and you can take your meal in
canteen, it is located in the right side of the training center. However
during the assessment, you cannot be allowed to leave the premises of
the assessment center.

 allowable/reasonable adjustments in the assessment procedure

If you have difficulty in understanding the said instruction. Pls. do not

hesitate to because we are willing to translate it for you.

(the competency assessor can conduct orientation to at least ten

candidates)

Do you have any questions or clarifications?

If you have difficulty in understanding the said instruction. Pls. do not

hesitate to because we are willing to translate it for you.
Competency Assessment
If you have concerns, questions, or there’s a need for you to clarify Agreement Sheet
matter concerning the assessment you can raise your hand because I’m
more than willing to assist you but one’s the assessment has started,
pls. refrain from asking question, it is no longer allowed. In the same
token during the assessment, if you have physical difficulties, do not
hesitate to call my attention so that we can address it immediately.

In case you have question regarding the assessment result you have
the right to appeal. You can submit to TESDA provincial office where
the Assessment center and the assessor are accredited.

If none, I will now distribute the Competency Assessment

Agreement sheets. Please read the instructions carefully and
answer all the questions outlined in the document.

If you need assistance, I will be more than willing to assist you.

(The competency assessor explains and guides the candidates in

accomplishing the Competency Assessment Agreement sheet)

After the candidate is through with accomplishing the Competency

Assessment Agreement sheet, you will review the answers and will Accomplished
give feedback to the candidates. You now assign a number to the Competency Assessment
candidates (candidate #1, candidate # 2, candidate #3). . . . . and give Agreement Sheet
instruction that candidate #1 will be the first to enter the assessment
room. The other candidates will have to wait at the waiting area.
So I think you’re ready now, I assign a particular number for each of
you and as I call your number you will proceed to the assessment
room and the rest of the candidates are stay at waiting area.

Administer the Assessment

 You now instruct candidate # 1 to enter the assessment room Relevant Assessment
(to be followed by candidate # 2 , # 3 etc.) Package

Ok, candidate no.1 please proceed to the assessment area. This way
please.
 Provide the candidate with all materials, tools and equipment
required to complete the tasks.

.
 At this point, you give the Specific Instructions to the Rating Sheet
candidate clearly and slowly.

Specific Instructions:

1. Using the materials, tools and equipment, you are

required to perform the tasks within 7 hours, that is:
Assemble computer hardware

I will be observing you while you are performing the tasks.

2. After your demonstration, I will ask you some

questions related to your demonstration.

3. You may call me when there is a need for me to

translate or explain items for clarification.

4. After the questioning portion, I will give you feedback

about your performance.

5. Any questions/clarifications? If there are no more

questions, you may start now.( the assessor sets the
stop watch)

6. Please be reminded also to always observe safety and

always handle your clients with care.
Note:
 While the candidate performs the activity you must
- stop candidate if accident is imminent
- keep notes of unusual conditions during the
assessment

Provide Feedback on the assessment Rating Sheet

Okay are you ready for your final interview?

Mr./Ms./Mrs. Jenny Ann Balino you were performed the task

within the standard requirements of the Qualification.
 (give the strong points of the candidate followed by the weak
points)

Note: Present the rating sheets to the candidate to affix his signature
on the candidate’s signature portion. This is a proof that he accepts
your assessment decision.

You can get your National Certificate from the (state the Provincial
Office, the date and the focal person)

For the issuance of your NC the AC manager shall inform you where
to claim your NC. After 5 working days. In this regard, I would like to
say congratulations. Please bring with you your passport size photo
with white background, a collared attire and colored. And also 50
pesos for NC Fee.

Note: Give a copy of the accomplished Competency Assessment

Results Summary to the candidate (Make sure that the document is
signed by the candidate in the appropriate space then affix your
signature.)

**** If the candidate was found not yet competent say: Mr/Ms/Mrs.
(state the name) I am sorry you were not able to perform within the
standard requirements of the Qualification. You have to review/
practice the activities related to the competency requirements of the
Qualification further.

You can only come back after a month for reassessment when you
feel confident enough that you have acquired the competence. Don’t
worry you will only be reassessed on the parts of the activity that you
were found not yet competent.

Note: Give a copy of the accomplished Competency Assessment

Results Summary to the candidate (Make sure that the document is
signed by the candidate in the appropriate space then affix your
signature.)

Complete the rating sheets and other documents and submit

these to the Manager of the assessment center.