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Restaurant Tablet Rollout Plan

The Sauce & Spoon Project Plan outlines the key tasks and timeline to rollout tablets across their two locations over 12 weeks. Phase 1 focuses on procuring and preparing tablets with internal teams. Phase 2 covers training staff on tablet usage. Phase 3 is the installation of wired tables and a test run. Phase 4 is the official launch day and subsequent upgrade of devices that were delayed.

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Yusuf Vasim
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0% found this document useful (0 votes)
334 views1 page

Restaurant Tablet Rollout Plan

The Sauce & Spoon Project Plan outlines the key tasks and timeline to rollout tablets across their two locations over 12 weeks. Phase 1 focuses on procuring and preparing tablets with internal teams. Phase 2 covers training staff on tablet usage. Phase 3 is the installation of wired tables and a test run. Phase 4 is the official launch day and subsequent upgrade of devices that were delayed.

Uploaded by

Yusuf Vasim
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Sauce & Spoon Project Plan

PHASE ONE PHASE TWO PHASE THREE PHASE FOUR


Task Notes Start Date Due Date Duration Task Owner Status WEEK 1 WEEK 2 WEEK 3 WEEK 4 WEEK 5 WEEK 6 WEEK 7 WEEK 8 WEEK 9 WEEK 10 WEEK 11 WEEK 12
M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F M T W R F
Milestone: Procure Tablets
Work with GM @ Downtown location to identiy number of tablets
0
needed.

Work with GM @ North location to identify number of tablets needed. 0


Determine if we will purchase and store backup tablets for emergencies 0
Assess available tablet options and specs from the supplier that meet
0
requirements.
Create contract and statements of work for tablet vendor 2
Buy and receive the correct number of tablets Due to disruption in supply line, our originally ordered 10
tablets were unable to arrive in time for launch and
should come in a few weeks after launch.
Milestone: Prepare for rollout w/ Internal Teams
Connect marketing team with Terrific Tablets for branding and digital
0
menu design
Work with Carter on possible menu revamp Is this something that we can hold off on? It 10 Carter
potentially blocks the decision for featured menu
Add featured menu items and coupon values to tablets Dependent on marketing team designs, as well as 1 Deanna, Carter, Marketing
items and coupon values to display on the tablets
identifying featured menu items and coupon values
Work with tablet supplier to identify common issues and turn-around from Peta. Would also be impacted by potential menu 2 Peta
times resolving tablet problems. revamp from Carter.
Develop internal policy and troubleshooting guides for the tablet rollout 3 Peta
and usage
Assess work required to ensure tablets integrate seamlessly with In order to work with the tablets, the FlatPlate OS
3
existing POS and host system needs to be on version 3.0

Milestone: Tablet Training


Develop a training program and rollout guide 7 Peta/Seydou
Pre-training meeting to introduce tablets and changes 1 Seydou
Seydou will train GMs and key staff on tablets 2 Seydou
Work with GMs to coordinate, schedule, and hold meetings to discuss Be sure to monitor staff response and address any
7
rollout and report questions/concerns questions

Milestone: Tablet Installation


Identify bar section tables that need to be wired properly by electrician 0
Install one tablet to ensure proper installation and to identify any
0
potential issues
Hire electrician to wire appropriate tables at Downtown location half-days. Let's address any potential issues by 3
intsalling one tablet first and note any issues.
Hire electrician to wire appropriate tables at North location half-days. Let's address any potential issues by 3
intsalling one tablet first and note any issues.

Milestone: Test Run


Hold test run with staff family and friends in order to mimic full service 0
Collect feedback from test run and identify ways to improve 1
Implement feedback from test run 3

Milestone: Launch Day


Schedule launch day 0
Prepare for launch day by coordinating and identifying outstanding
needs from GMs 2
Launch day :D 0

Milestone: Install Upgraded Devices Post-Launch


Due to disruption in supply line, our originally ordered
tablets were unable to arrive in time for launch and
Change plugs for new tablets. should come in a few weeks after launch. 2

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