Modern Systems Analysis

and Design
Seventh Edition

Jeffrey A. Hoffer
Joey F. George
Joseph S. Valacich

Chapter 7
Structuring System Process
Requirements
Learning Objectives
✓ Understand the logical modeling of processes by
studying examples of data flow diagrams
(DFDs).
✓ Draw data flow diagrams following specific rules
and guidelines that lead to accurate and well-
structured process models.
✓ Decompose data flow diagrams into lower-level
diagrams.
✓ Balance higher-level and lower-level data flow
diagrams.

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Learning Objectives (Cont.)
✓ Use data flow diagrams as a tool to
support the analysis of information
systems.
✓ Discuss process modeling for electronic
commerce applications.
✓ Use decision tables to represent the logic
of choice in conditional statements.

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Process Modeling

FIGURE 7-1
Systems development life cycle with the analysis phase highlighted

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Process Modeling (Cont.)
◼ Graphically represent the processes that
capture, manipulate, store, and distribute
data between a system and its
environment and among system
components.
◼ Utilize information gathered during
requirements determination.
◼ Model processes and data structures.
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Deliverables and Outcomes

◼ Context data flow diagram (DFD)

Scope of system
◼ DFDs of current physical system
Adequate detail only
◼ DFDs of current logical system
Enables analysts to understand current
system
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Deliverables and Outcomes (Cont.)

◼ DFDs of new logical system

Technology independent
Show data flows, structure, and
functional requirements of new system
◼ Thorough description of each DFD
component

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Data Flow Diagramming Mechanics
◼ Represent both physical and logical
information systems
◼ Only four symbols are used
◼ Useful for depicting purely logical
information flows
◼ DFDs that detail physical systems differ
from system flowcharts which depict
details of physical computing equipment.
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Definitions and Symbols

FIGURE 7-2
Comparison of DeMarco
and Yourdon
and Gane and Sarson
DFD symbol sets

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Definitions and Symbols (Cont.)

◼ Process: work or actions performed

on data (inside the system)
◼ Data store: data at rest (inside the
system)

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Definitions and Symbols (Cont.)

◼ Source/sink: external entity that is

the origin or destination of data
(outside the system)
◼ Data flow: arrows depicting
movement of data

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Developing DFDs
◼ Context diagram is an overview of an
organizational system that shows:
 the system boundaries.
 external entities that interact with the system.
 major information flows between the entities
and the system.
◼ Note: only one process symbol, and no
data stores shown
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Context Diagram

FIGURE 7-4
Context diagram of Hoosier Burger’s food-ordering system

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Developing DFDs (Cont.)
◼ Level-0 diagram is a data flow diagram
that represents a system’s major
processes, data flows, and data stores at
a high level of detail.
 Processes are labeled 1.0, 2.0, etc. These will
be decomposed into more primitive (lower-
level) DFDs.

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 Level-0 Diagram

FIGURE 7-5
Level-0 DFD of Hoosier Burger’s
food-ordering system

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Data Flow Diagramming Rules

◼ There are two DFD guidelines that apply:

 The inputs to a process are different from the
outputs of that process.
◼ Processes purpose is to transform inputs into
outputs.
 Objects on a DFD have unique names.
◼ Every process has a unique name.

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Data Flow Diagramming Rules (Cont.)
TABLE 7-2 Rules Governing Data Flow Diagramming

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Data Flow Diagramming Rules (Cont.)
TABLE 7-2 Rules Governing Data Flow Diagramming (cont.)

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Decomposition of DFDs
◼ Functional decomposition is an iterative
process of breaking a system description
down into finer and finer detail.
 Creates a set of charts in which one process
on a given chart is explained in greater detail
on another chart.
 Continues until no subprocess can logically
be broken down any further.

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Decomposition of DFDs (Cont.)
◼ Primitive DFD is the lowest level of a DFD.
◼ Level-1 diagram results from
decomposition of Level-0 diagram.
◼ Level-n diagram is a DFD diagram that is
the result of n nested decompositions from
a process on a level-0 diagram.

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 Level-1 DFD FIGURE 7-8
Level-1 diagram showing the decomposition
of Process 4.0 from the level-0 diagram for
Hoosier Burger’s food-ordering system

Level-1 DFD shows

the sub-processes
of one of the
processes in the
Level-0 DFD.
Processes are labeled 4.1, 4.2, etc.
These can be further decomposed This is a Level-1
in more primitive (lower-level) DFD for Process
DFDs if necessary. 4.0.

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Level-n DFD
FIGURE 7-9
Level-2 diagram showing the decomposition of
Level-n DFD shows
Process 4.3 from the level-1 diagram for Process
the sub-processes
4.0 for Hoosier Burger’s food-ordering system
of one of the
processes in the
Level n-1 DFD.

This is a Level-2
DFD for Process
4.3.

Processes are labeled 4.3.1, 4.3.2, etc. If this is the

lowest level of the hierarchy, it is called a primitive DFD.

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Balancing DFDs
◼ Conservation Principle: conserve
inputs and outputs to a process at the
next level of decomposition
◼ Balancing: conservation of inputs
and outputs to a data flow diagram
process when that process is
decomposed to a lower level

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Balancing DFDs (Cont.)
◼ Balanced means:
Number of inputs to lower level DFD
equals number of inputs to associated
process of higher-level DFD
Number of outputs to lower level DFD
equals number of outputs to associated
process of higher-level DFD

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Balancing DFDs (Cont.)
FIGURE 7-10 An unbalanced set of data flow diagrams
(a) Context diagram
1 input
This is
1 output unbalanced
because the
(b) Level-0 diagram process of the
context diagram
has only one
input but the
2 inputs Level-0 diagram
1 output has two inputs.

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Balancing DFDs (Cont.)
◼ Data flow splitting is when a
composite data flow at a higher level is
split and different parts go to different
processes in the lower level DFD.
◼ The DFD remains balanced because the
same data is involved, but split into two
parts.

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Balancing DFDs (Cont.)
FIGURE 7-11
Example of data flow splitting

(a) Composite data flow

(b) Disaggregated data flows

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Balancing DFDs: More DFD Rules

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Four Different Types of DFDs
◼ Current Physical
 Process labels identify technology (people or
systems) used to process the data.
 Data flows and data stores identify actual name of the
physical media.
◼ Current Logical
 Physical aspects of system are removed as much as
possible.
 Current system is reduced to data and processes that
transform them.

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Four Different Types of DFDs
(Cont.)
◼ New Logical
 Includes additional functions
 Obsolete functions are removed.
 Inefficient data flows are reorganized.

◼ New Physical
 Represents the physical implementation of
the new system

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Guidelines for Drawing DFDs
◼ Completeness
 DFD must include all components necessary
for system.
 Each component must be fully described in
the project dictionary or CASE repository.
◼ Consistency
 The extent to which information contained on
one level of a set of nested DFDs is also
included on other levels

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Guidelines for Drawing DFDs
(Cont.)
◼ Timing
 Time is not represented well on DFDs.
 Best to draw DFDs as if the system has never
started and will never stop.
◼ Iterative Development
 Analyst should expect to redraw diagram
several times before reaching the closest
approximation to the system being modeled.

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Guidelines for Drawing DFDs
(Cont.)
◼ Primitive DFDs
 Lowest logical level of decomposition
 Decision has to be made when to stop
decomposition

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Guidelines for Drawing DFDs
(Cont.)
◼ Rules for stopping decomposition
When each process has been reduced
to a single decision, calculation or
database operation
When each data store represents data
about a single entity

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Guidelines for Drawing DFDs
(Cont.)
◼ Rules for stopping decomposition, cont.
When the system user does not care to
see any more detail
When every data flow does not need to
be split further to show that data are
handled in various ways

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Guidelines for Drawing DFDs
(Cont.)
◼ Rules for stopping decomposition, cont.
When you believe that you have shown
each business form or transaction,
online display and report as a single
data flow
When you believe that there is a
separate process for each choice on all
lowest-level menu options
Chapter 7 Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall 36
Using DFDs as Analysis Tools
◼ Gap Analysis is the process of
discovering discrepancies between two or
more sets of data flow diagrams or
discrepancies within a single DFD.
◼ Inefficiencies in a system can often be
identified through DFDs.

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Using DFDs in BPR

FIGURE 7-16
IBM Credit Corporation’s primary work process before BPR
(Source: Based on Hammer and Champy, 1993.)

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Using DFDs in BPR (Cont.)

FIGURE 7-17
IBM Credit Corporation’s primary work process after BPR
(Source: Based on Hammer and Champy, 1993.)

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Modeling Logic with Decision
Tables
◼ Decision table: a matrix representation of
the logic of a decision which specifies the
possible conditions for the decision and
the resulting actions
◼ Best used for complicated decision logic

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Modeling Logic with Decision
Tables (Cont.)

FIGURE 7-18
Complete decision table for payroll system example

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Modeling Logic with Decision
Tables (Cont.)
◼ Condition stubs: that part of a decision
table that lists the conditions relevant to
the decision
◼ Action stubs: that part of a decision table
that lists the actions that result for a given
set of conditions

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Modeling Logic with Decision
Tables (Cont.)
◼ Rules: that part of a decision table that
specifies which actions are to be followed
for a given set of conditions
◼ Indifferent condition: in a decision table,
a condition whose value does not affect
which actions are taken for two or more
rules

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Modeling Logic with Decision
Tables (Cont.)
◼ Procedure for Creating Decision Tables
 Name the condition and the values that each
condition can assume.
 Name all possible actions that can occur.
 List all possible rules.
 Define the actions for each rule.
 Simplify the table.

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 Modeling Logic with Decision
Tables (Cont.)

FIGURE 7-19
Reduced decision table for payroll system example

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Electronic Commerce Application: Process
Modeling using Data Flow Diagrams

◼ Process modeling for Pine Valley

Furniture’s WebStore
 Completed JAD session
 Began translating the WebStore system
structure into data flow diagrams
◼ Identified six high-level processes

Chapter 7 Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall 46

Electronic Commerce Application: Process
Modeling using Data Flow Diagrams (Cont.)

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Electronic Commerce Application: Process
Modeling using Data Flow Diagrams

FIGURE 7-22
Level-0 data flow
diagram for the
WebStore

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Summary
◼ In this chapter you learned how to:
✓ Understand logical process modeling via
data flow diagrams (DFDs).
✓ Draw data flow diagrams of well-structured
process models.
✓ Decompose data flow diagrams into lower-
level diagrams.

Chapter 7 Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall 49

Summary (Cont.)
✓ Balance high-level and low-level data flow
diagrams.
✓ Use data flow diagrams for analyzing
information systems.
✓ Use decision tables to represent the logic
of choice in conditional statements.

Chapter 7 Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall 50

Copyright © 2014 Pearson Education, Inc.
Publishing as Prentice Hall