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pennsylvania
}— DEPARTMENT OF TRANSPORTATION
Dealer/Agent Services Group
P. O, Box 68283
Harrisburg, PA 17106-8283
Phone: (717) 787-4290
CARVANA DIN: 18001098
1300 BROCKWELL STREET Mailed: 1/28/2022
BRIDGEVILLE, PA 15017
NOTICE TO SUSPEND IMMEDIATELY
Based on an administrative audit conducted on January 14, 2022, the Department is
suspending your Agent Service Agreement number 7357449. The suspension is effective
immediately due to Carvana not providing notification to PennDOT that members ofits stafT were
engaged in agent services. These actions are prohibited pursuant to Paragraph 17(23). This
suspension will remain in effect until fill compliance with Paragraph 17(23). This paragraph
provides as follows:
Paragraph 17(23) ~ The Provider has failed to notify the Department of a change in owners
location, e-mail address, staff engaged in the provision of agent services, or duly authorized and
currently licensed notary on staff, before or within 10 days after the change —first violation,
Certificate of Authorization suspended until Provider comes into compliance with
applicable sections of this Agreement.
Specifically, PennDOT identified a total of 38 Carvana employees were engaged in agent
services without notifying and properly adding these employees to the contract.
In order to come in compliance, PennDOT will need the following:
Form MV-73B (Messenger and/or Agent Service Employee Report) completed, a copy of
criminal background checks, a copy of the photo ID, and a copy of the Agent Training.
Certificate for each employee to update all identified employees on Carvana’s Agent
Service Contract.
You have a right to request a hearing on the above referenced sanction(s) under 2 Pa.C.S.
§§ 501-508 (relating to general rules of administrative practice and procedure of administrative
agencies); | Pa. Code Part Il (relating to general rules of administrative practice and procedure)
and 67 Pa. Code Chapter 491 (relating to administrative practice and procedure) by submitting a
written request for hearing within thirty (30) days of the above mail date to the Administrative
Docket Clerk, Office of Chief Counsel, 400 North Street, 9th Floor, Harrisburg, PA 17120-
(0096. A copy of this letter shall accompany this request
Page 1 of 2 In order for your privileges to be restored pending appeal, you must request a stay or
supersedeas of this Departmental Order of Suspension/Termination by submitting a written
motion for a stay or supersedeas of this Order to the Department hearing officer in accordance
with 67 Pa. Code § 491.6(g) (relating to request for stay or supersedeas),
Sincerely,
ate pra
Stephan J. Madrak, Director
Bureau of Motor Vehicles
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