VPS HEALTHCARE

VPS Healthcare is an integrated healthcare service provider with 24 operational hospitals, over
125 health centers, 10,000 employees and medical support services spread across the Middle
East, Europe and India.
By providing comprehensive patient management at international quality standards across the
MENA Region and beyond and to the entire strata of community, VPS Healthcare reflects a
brand image of excellence in healthcare delivery system.
VPS Healthcare is recognized as an Industry Partner by the World Economic Forum (WEF) and
is also a member of the MENA Regional Partnership Community of the WEF. In addition to this,
VPS Healthcare is also the proud holder of the Guinness World Record for Largest Simultaneous
Self-examination for Breast Cancer.
Constant growth poised for new phase
Between hospitals, medical centers, and pharmaceutical exports, VPS Healthcare has developed
extensive international coverage - a presence that is growing steadily as the group pursues
opportunities for further diversification and strategic synergies.
From being exclusively based in the United Arab Emirates, VPS has entered the neighboring
Gulf countries and India. The group is poised to further strengthen its operations at home and
abroad. With ambitious expansion plans, VPS Healthcare is set to bring healthcare benefits and
strategic value to new markets.
Our Vision
To be the preferred choice in quality healthcare and associated services wherever we operate.
Our Mission
To achieve world-class corporate governance in healthcare, using technology and the latest
medical advances to provide services and outcomes that exceed expectations.
Our Core Values
 Compassion for our patients.
 Teamwork with our staff and partners.
 Integrity in our professional conduct.
 Responsible corporate citizenship.
Quality Policy
Designed to cater to different market segments, all our healthcare entities share the same
principle of premium quality – in patient care, clinical excellence, and across all administrative
functions. guided by a central committee, each facility has its own dedicated quality team that
strives to achieve ever-higher standards.
• Eight VPS Healthcare hospitals are accredited by Joint Commission International (JCI) – the
global authority on healthcare standards.
• Two VPS Healthcare hospital laboratories are accredited by the College of American
Pathologists (CAP) – the prestigious authority on laboratory standards.
• Three VPS Healthcare hospitals have ISO 9001 certification, and seven VPS Healthcare
hospital laboratories have ISO 15189:2012 certification.
Our healthcare landscape
We have developed an extensive international network of primary, secondary, and tertiary
healthcare coverage that enable us to offer a truly holistic approach to health and wellness for
every section of society.
Our interdisciplinary approach and integration across various specialties and units also enable us
to develop innovative responses to complex healthcare problems, thereby improving the overall
quality of life wherever we operate.
Our multinational operations comprise hospitals, medical centers and clinics, on-site services,
homecare and occupational health, patient concierge services, dental education, pharmaceutical
manufacturing, catering and retail pharmacies.
Though our brands serve very different individual purposes, they are united in their emphasis on
quality and the drive to achieve ever-higher standards
A New Standard in Healthcare
VPS Healthcare’s flagship brand is an extraordinary blend of healthcare excellence and 7-star
hospitality. ‘The art of healing’, is as much about medical excellence as it is about an
aesthetically pleasing and comforting ambience and warm, personalized attention. The brand
essence is evident everywhere, from world-class medical professionals, sophisticated diagnostic
equipment, and superior healthcare services, to exceptional hospitality that includes VIP lounges,
spacious lobby and garden areas, premium dining facilities, and valet parking
 VPS Lakeshore Profile
VPS Lakeshore, one of the largest, most comprehensive, independent multi-specialty hospitals in
Kerala is recognized as a leader in medical education, groundbreaking research, and innovative,
patient-centered clinical care. The hospital has become the hospital of choice to patients'
worldwide.
The advanced hi-tech healthcare facility ushers in world class standards in healthcare and offers
diverse medical specialties, including Multi Organ Transplantation, Gastroenterology, G.I
Surgery, Medical, Surgical Oncology, Joint Replacement, Accident & Trauma Orthopedics,
Sports Medicine, Neurology, Neurosurgery Surgery, Cardiology, Cardiovascular Surgery,
Gynecology & more.
VPS Lakeshore was incorporated as a public limited company in 1996 and in January 2003 the
hospital officially opened its doors to integrated healthcare. Over the years, the hospital has
emerged as a center of international healthcare excellence for patients in India & abroad through
a broad range of advanced clinical programs and the most cutting-edge treatments and diagnostic
services.
Exemplary Professional Expertise
VPS Lakeshore aspires to be the destination of choice for people seeking superior healthcare
through leading-edge treatments and research. This has been made possible by the talented
medical professionals on board with expertise in many fields providing, courteous compassionate
care with a personal approach.
Cutting Edge Technologies
The hospital has incorporated innovative diagnostic and therapeutic medical technologies
keeping pace with the amazing progress of medical science which has transformed VPS
Lakeshore into one of the top academic medical centers in the country.
Research
The spirit of research has always been kept alive at VPS Lakeshore. The Hospital supports
Pioneering research and treatments for life-threatening diseases through our core facilities and
services as well as offer formal academic programs and public education. Special research
attention is paid to diseases endemic to Kerala.
Training & Postgraduate Courses
VPS Lakeshore is committed to the continuing education and training of healthcare
professionals. Training in advanced endoscopic procedures is given to doctors from centers in
India and abroad at the Hospital. Continuing medical education programmed courses designed to
prepare postgraduate students for National Board Examinations is conducted here.
Cleanliness
For us at VPS Lakeshore, cleanliness matters! It is not just maintaining a clean and safe
environment but it reflects attention to detail, the level of care and the way our hospital is
organized and run. Care is taken to maintain spotless cleanliness everywhere. Meticulous
cleaning is done everywhere in the hospital, under the close supervision of professional
housekeeping staff.
Moderate Costs
VPS Lakeshore functions with the objective of making healthcare affordable to the common
man. Our hospital charges are kept moderate to ensure that the benefits of modern healthcare
reach all strata of society.
Super-specialty Hospital and Medical Research Center
VPS Lakeshore Hospital in Kerala, India, is a multi-faceted, super-specialty hospital, widely
recognized as a leader in medical education, research, innovative diagnostic and therapeutic
medical technologies, and patient-centric clinical care.
The hospital offers multi-organ transplantation, gastroenterology, gastrointestinal surgery,
medical and surgical oncology, joint replacement, accident and trauma orthopedics, sports
medicine, neurology, neurosurgery, cardiology, cardiovascular surgery and gynecology. It also
supports pioneering research and treatment for life-threatening diseases through core facilities
and services. Special attention is paid to endemic diseases.
It is also one of India’s leading academic medical centers with a range of postgraduate
programs. Training in advanced procedures is given to doctors from India and abroad, and
Continuing Medical Education and Continuing Nursing Education courses are conducted on a
regular basis to enhance student skills. The Hospital opened its doors in 2003, and became part
of VPS Healthcare in 2016

Vision & Mission

Vision
 Lakeshore Hospital and Research Centre (LHRC) aims at providing international
standards of healthcare to its clientele.
 We aspire to become an apex medical destination in the Country.
 We intend to satisfy the changing and evolving needs of our clientele into the future.
 We plan to continuously improve the quality of services we provide.
Mission
 LHRC will deliver professional care of international standards to all its clientele.
 We are committed to excellence in service and continuous improvement in quality.
 We will function as a team within the framework of ethical parameters while being
empathetic and innovative.
 We will strive to provide apical care in identified specialties.

Quality Policy
VPS Lakeshore aims to achieve measurable excellence in delivery of healthcare to its clientele
within identifiable ethical parameters. VPS Lakeshore will strictly adhere to the highest
established international standards of quality in its professional functioning. Equal emphasis will
be given to continuous monitoring and evaluation, continuous training of all staff and incessant
efforts to upgrade the technology of healthcare delivery and level of expertise of professional
staff.

Achievements

Professional
 Recognition of VPS Lakeshore Pathology Unit by the Indian College of Pathologists
(ICP) as a centre for conducting PDCC course in Gastrointestinal & Hepathic Pathology.
 Bilateral Total Hip Replacement using Ceramic Head with Metal liner for the first time in
Asia.
 Ultramodern Joint replacement division with India's first Digitally Integrated Orthopedic
Operation Theatre with guided airflow system.
 Reputed Oncology centre of Kerala which pioneered Peripheral Stem Cell therapy in
adults and children.
 Guinness World Records for Largest Simultaneous Self-Breast Examination
 The campaign achieved great heights in 2014, when VPS Healthcare – under the
guidance of Dr.Shamsheer Vayalil – set the Guinness World Record for the 'Largest
Simultaneous Self-Breast Examination'.
General
Best Regional Insurance Service Provider for Star Health and Allied Insurance Co. Ltd in 2013 -
14.