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Hiba Al-Ahnaf Abu Amira: Personal Information

This document contains personal and professional information about Hiba Al-Ahnaf Abu Amira. She is a Jordanian mechanical engineer who graduated from Al-Balqa Applied University with a bachelor's degree in mechatronics engineering. Her previous work experience includes a role as a technical support engineer at a security and backup solutions company. She has skills in English, Arabic, Microsoft Office, engineering software, and troubleshooting.

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moh najj
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41 views2 pages

Hiba Al-Ahnaf Abu Amira: Personal Information

This document contains personal and professional information about Hiba Al-Ahnaf Abu Amira. She is a Jordanian mechanical engineer who graduated from Al-Balqa Applied University with a bachelor's degree in mechatronics engineering. Her previous work experience includes a role as a technical support engineer at a security and backup solutions company. She has skills in English, Arabic, Microsoft Office, engineering software, and troubleshooting.

Uploaded by

moh najj
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Hiba Al-Ahnaf Abu Amira

Az-Zarqa , JORDAN
Phone No. : +962-797917527
E-MAIL: hiba.abuamira@gmail.com

Personal Information:
 Full Name : Hiba Al-Ahnaf Abu Amira.
 Nationality : Jordanian
 Date of Birth : 13 / 12 / 1990
 Place of Birth : Saudi Arabia
 Gender : Female
 Marital status : Single
 Residence : Az-Zarqa-Jordan

Summary:
I am a Passionate learner, Co-operative, Very good when working with a team, Ambitious, Self-
confidence and Quick skills learner.

Seeking for a challenging opportunity where I can develop and utilize my skills and academic
background.

Projects & Experience


Graduation Project:

Mobile automation system with GSM communication network and robotic vacuum cleaner.

Work experience:
Technical Support Engineer at iAxcess Company a” Regional distributer for Security and Backup
Solutions” from June 2015 to August 2016 :

Responsibilities:
 Efficiently respond to any online or telephone customer cases and queries in a calm and
friendly manner.
 Solving open Tickets for :
- Kaspersky.
 Customization and administration of Customer Relationship Management (Microsoft
dynamic CRM) :
- Database Management: Collecting and filtering the available data to prepare the necessary
Database.
Education:
 Bachelor Degree in Mechatronics Engineering from Faculty of engineering technology, a
section of Al-Balqa Applied University in Jordan.
 GPA 2.75 good.
 High School Degree with GPA 82 %.

Skills:
 Fluent in Arabic Language.
 Fluent in English language.
 Excellent skills MS software's (Microsoft Word, Power point, Excel and MS CRM).
 Good in using engineering software's such as MATLAB, AutoCAD
 Troubleshooting and Researching Skills.
 Very Good background in electrical engineering.
 Hard worker, self-motivated and highly energetic.
 Fast learning skills and effective information acquisition strategies.
 Team Leading and self-motivation in making good accomplishments in work.

Training Courses:
 University Training at the Greater Amman Municipality for 280 hours in June
2014.
 Ministry of Public Works & Housing Training at the Ministry of Industry and
Trade / Industrial Development Directorate and Directorate of knowledge and
institutional development from 22/5/2014 to 22/5/2015.
 PIC Microcontroller at eBaheth Centre for 30 hours in April 2011.

Professional Membership:
 A membership in Jordan Engineers Association (JEA).

Other Info
 Driving license.
 Nonsmoker.
 Reading, sports, and Social relationships.

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