BSTM 3.
2B
Jollibee Foods Corporation (JFC)
   1. Identify the business model/s present in the given case study.
       The business model presented in the case study is the efficiency model. As proven by Jollibee
       Foods Corporation's process efficiency, which results in a low-priced and low-margin approach
       to catering to the tastes of the mass market, this model comprises the employment of a low-
       priced and low-margin strategy to catering to the tastes of the mass market. Furthermore, the
       organization maintains a large pricing gap in comparison to its competitors.
   2. Apply the value chain analysis to assess the activities of JFC using the facts of the given study.
     Product Activities
     Inbound                 Operations        Outbound          Marketing      and     Service
     Logistics                                 logistics         sales
     JFC keeps high-         To support        The company's     JFC's     customer     To          ensure
     quality machines        the smooth        customer          service                effective
     and equipment on        flow of its       service           employees              customer      care,
     hand      for     its   activities, the   department        generate a daily       the organization
     everyday                organization      collaborates      summary          of    additionally
     operations.             maintains         with the branch   customer               employs subject
                             data              operations   to   transactions     to    matter experts to
                             collection        efficiently       help the company       conduct customer
                             services and      execute order     maintain track of      support        and
                             material          processing and    its     customers'     complaint
                             storage.          warehousing.      activity.      This    resolution
                                                                 program           is   transactions.
                                                                 consistent with
                                                                 the      company's
                                                                 goal             of
                                                                 broadening the
                                                                 reach      of   its
                                                                 promotion      and
                                                                 advertising with
                                                                 the assistance of
                                                                 the      company's
                                                                 designated sales
                                                                 force.
     Support Activities
     Firm infrastructure     The organization engages in strategic planning and investor relations.
     Human Resource          It also has a rewarding compensation system for its employees, as well as
     Management              biased hiring and training practices.
     Technology              Through comprehensive market research, the Jollibee food firm is
 Development           engaged in product and process design.
 Procurement           JFC ensures that the machines and equipment used in its everyday
                       operations are of the highest quality.
3. Identify the type of strategy being employed by JFC in order to attain competitive advantage,
   page on the facts of the given case.
   To gain a competitive advantage, JFC employs a Cost Leadership strategy. As a result, their
   expenses are reduced while their revenues are increased. JFC offers low-cost Filipino meals at an
   affordable price. As a result, they are growing more prevalent, and nearly everyone can afford to
   eat from them. As a result of this strategy, JFC's market share increases but earnings remain
   stable, ensuring that profits remain stable even as the company loses market share. That's
   why despite the lower purchase price, this method increases JFC's market share while
   preserving profitability, because their huge customer base compensates for their low costs.