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ISO 9001:2015 Qms Foundation Course
ISO 9001:2015 Qms Foundation Course
I. PROGRAM OVERVIEW
This ISO 9001:2015 foundation course will provide the
participants an overview of Quality Management as internationally
understood, and will discuss the guidelines for developing a well-
documented total quality system necessary for a company to be
globally competitive.
II.TARGET AUDIENCE
• Quality Management Representatives(QMR)
• All levels of management
• Those responsible for implementation of new systems or
maintains existing system
• Key Personnel involved in implementing and managing QMS
• Everyone in an organization using the ISO 9000 framework.
III.PROGRAM OBJECTIVE
At the end of the program, participants will be able to learn the
following:
✓ Understanding basic concepts in quality management
✓ The key principles of quality management
✓ The requirements of ISO 9001:2015
✓ The benefits of implementing ISO 9001:2015
✓ The approach to implementation of ISO 9001:2015
✓ How to perform quality risk-based thinking and objectives
setting based on ISO 9001:2015
IV.COURSE OUTLINE
B. Potential Benefits
a. Economic benefits of standards
b. ISO benefits for business and government
c. ISO benefits for clients
C. Process Approach and Application
• Understand consistency in meeting requirements
• The consideration of process in terms of added value
• The achievement of effective process performance
• Improvement of process based on evaluation of data and
information
D. Standards
• Risk-based Thinking
• Representation of the Elements of a Single Process
• The PDCA (Plan- Do- Act- Check) cycle
• Relationship with other Management Standard
• The benefits of implementing ISO 9001:2015
• The approach to implementation of ISO 9001:2015
E. Requirements
• Scope
• Normative References
• Terms and Definitions
• Context of the Organization
• Leadership
• Planning
• Support
• Operation
• Performance Evaluation
• Improvement