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  • ISO 9001:2015 Qms Foundation Course

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    Jogesh Kumar
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    This document provides an outline for a training course on ISO 9001:2015 Quality Management Systems. The course will provide an overview of quality management and guidelines for developing a documented QMS to improve performance, increase customer satisfaction, and gain global recognition. The target audience includes quality representatives, all levels of management, and those implementing new or existing QMS. The course objectives are to understand quality management concepts and principles, requirements of ISO 9001:2015, benefits of implementation, and how to set quality objectives and perform risk assessments based on the standard.

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    TCO_QMS_Foundation-Course

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    This document provides an outline for a training course on ISO 9001:2015 Quality Management Systems. The course will provide an overview of quality management and guidelines for developing a documented QMS to improve performance, increase customer satisfaction, and gain global recognition. The target audience includes quality representatives, all levels of management, and those implementing new or existing QMS. The course objectives are to understand quality management concepts and principles, requirements of ISO 9001:2015, benefits of implementation, and how to set quality objectives and perform risk assessments based on the standard.

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    © All Rights Reserved
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    79 views4 pages

    ISO 9001:2015 Qms Foundation Course

    Uploaded by

    Jogesh Kumar
    This document provides an outline for a training course on ISO 9001:2015 Quality Management Systems. The course will provide an overview of quality management and guidelines for developing a documented QMS to improve performance, increase customer satisfaction, and gain global recognition. The target audience includes quality representatives, all levels of management, and those implementing new or existing QMS. The course objectives are to understand quality management concepts and principles, requirements of ISO 9001:2015, benefits of implementation, and how to set quality objectives and perform risk assessments based on the standard.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 4

    ISO 9001:2015

    QMS FOUNDATION COURSE


    TRAINING COURSE OUTLINE

    Office : 3/F Dyno Finance Center, Juana Osmeña St.,


    cor J. Llorente St., Cebu City, Philippines             
                
    Direct No : (032) 410-7536
    Telefax : (032) 254-7892
    Mobile : 0906-368-6799 | 0939-629-0621

    Email : masterclassteam@gmail.com
    Website : www.agfconsultinggroup.com
    ISO 9001:2015
    QMS FOUNDATION COURSE
    LEARN HOW TO INCREASE CUSTOMER DEMAND AND ACHIEVE
    GLOBAL RECOGNITION USING ISO 9001:2015
    TRAINING COURSE OUTLINE

    I. PROGRAM OVERVIEW
    This ISO 9001:2015 foundation course will provide the
    participants an overview of Quality Management as internationally
    understood, and will discuss the guidelines for developing a well-
    documented total quality system necessary for a company to be
    globally competitive.

    A quality management system (QMS) based on the ISO 9001 standard


    is recognized worldwide as a superb methodology for improving
    performance, increasing customer satisfaction, maintaining
    regulatory compliance and as a cost-saving vehicle. The Awareness
    Seminar is an informative lecture on basic quality concepts and
    understanding the requirements of the standard.

    II.TARGET AUDIENCE
    • Quality Management Representatives(QMR)
    • All levels of management
    • Those responsible for implementation of new systems or
    maintains existing system
    • Key Personnel involved in implementing and managing QMS
    • Everyone in an organization using the ISO 9000 framework.
    III.PROGRAM OBJECTIVE
    At the end of the program, participants will be able to learn the
    following:
    ✓ Understanding basic concepts in quality management
    ✓ The key principles of quality management
    ✓ The requirements of ISO 9001:2015
    ✓ The benefits of implementing ISO 9001:2015
    ✓ The approach to implementation of ISO 9001:2015
    ✓ How to perform quality risk-based thinking and objectives
    setting based on ISO 9001:2015

    IV.COURSE OUTLINE

    A. Brief Background of ISO 9001


    Understanding the principles of quality management
    • Customer focus
    • Leadership
    • Engagement of People
    • Process Approach
    • Improvement
    • Evidence-based Decision Making
    • Relationship Management

    B. Potential Benefits
    a. Economic benefits of standards
    b. ISO benefits for business and government
    c. ISO benefits for clients
    C. Process Approach and Application
    • Understand consistency in meeting requirements
    • The consideration of process in terms of added value
    • The achievement of effective process performance
    • Improvement of process based on evaluation of data and
    information

    D. Standards
    • Risk-based Thinking
    • Representation of the Elements of a Single Process
    • The PDCA (Plan- Do- Act- Check) cycle
    • Relationship with other Management Standard
    • The benefits of implementing ISO 9001:2015
    • The approach to implementation of ISO 9001:2015
    E. Requirements
    • Scope
    • Normative References
    • Terms and Definitions
    • Context of the Organization
    • Leadership
    • Planning
    • Support
    • Operation
    • Performance Evaluation
    • Improvement

    F. Quality Objectives Setting


    • Definition of Quality and Quality Objectives
    • OTP and Quality Policy
    • Setting of Organizational Direction
    • SMART Objectives
    • Formulating Actual KPIs
    • OTP Setting Workshop

    G. Risk Assessment for ISO 9001:2015


    • Definition of Risk
    • Severity, Likelihood and Occurrence
    • Formulation of Actions to address risk and opportunities
    • Risk Assessment Workshop

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