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Emotional Intelligence

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Emotional Intelligence

Emotional intelligence (EQ) is a different type of intelligence. It’s about being “heart smart,” not
just “book smart.” The evidence shows that emotional intelligence matters just as much as
intellectual ability, if not more so, when it comes to happiness and success in life. Emotional
intelligence helps you build strong relationships, succeed at work, and achieve your goals. It is
the ability to identify, use, understand, and manage your emotions in positive and constructive
ways. It's about recognizing your own emotional state and the emotional states of
others. Emotional intelligence is also about engaging with others in ways that draw people to
you. 

 Four key abilities of emotional intelligence:

Self-awareness – The ability to recognize your own emotions and how they affect your thoughts
and behaviour, know your strengths and weaknesses, and have self-confidence. 

Self-management – The ability to control impulsive feelings and behaviours, manage your
emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing
circumstances. 

Social awareness – The ability to understand the emotions, needs, and concerns of other people,
pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a
group or organization. 

Relationship management – The ability to develop and maintain good relationships,


communicate clearly, inspire and influence others, work well in a team, and manage conflict.

 Emotional intelligence consists of five key skills, each building on the last:

1: The ability to quickly reduce stress. 

2: The ability to recognize and manage your emotions. 

3: The ability to connect with others using nonverbal communication. 

4: The ability to use humour and play to deal with challenges. 

5: The ability to resolve conflicts positively and with confidence. 

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 The five skills of emotional intelligence can be learned by anyone, at any time. But there is a
difference between learning about emotional intelligence and applying that knowledge to your
life. Just because you know you should do something doesn’t mean you will—especially when
you’re feeling stressed. This is especially true when it comes to the skills of emotional
intelligence. Goleman, Daniel. (1995). Emotional Intelligence. New York: Bantam Books,
1995. 

 Cognitive Intelligence.

One’s abilities to learn, remember, reason, solve problems, and make sound judgement,
particularly as contrasted with emotional intelligence.

Cognitive intelligence is referred to as human mental ability and understanding developed


through thinking, experiences and senses. It is the ability to generate knowledge by using
existing information. It also includes other intellectual functions such as attention, learning,
memory, judgment and reasoning.

Cognitive intelligence is the ability of the human brain to digest information and form
intelligence and meaning. Hence, measuring cognitive intelligence is crucial for organizations
undertaking recruitment, as it determines whether an applicant has the aptitude to perform well at
work that requires significant cognitive ability. It is said that cognitive intelligence uses existing
knowledge that grows with practice and different experiences.

https://mettl.com/glossary/c/cognitive-intelligence/

Value and Benefits of Emotional Intelligence (EI)

Emotional intelligence describes a person’s capability to manage and control their emotions as
well as the ability to control the emotions of other people. Emotionally intelligent people are able
to:

 Identify what they’re feeling


 Know how to interpret their emotions
 Recognize how their emotions can affect others
 Regulate their own emotions
 Manage other people’s emotions

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while some people naturally have high EQ, it is also a skill that can be practiced and developed.
Practicing emotionally intelligent behaviors helps your brain adapt to making these behaviors
automatic and take the place of behaviors that are less helpful.

Differences between Emotional Intelligence (EI) and Cognitive Intelligence(CI)

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Comparision which is most important between Emotional Intelligence and cognitive
Intelligence in influencing and individual’s success

Emotional Intelligence is the ability to understand and manage your own emotions, and those of
people around you. People with the high degree of emotional intelligence know what they’re
feeling, what their emotions mean, and how these emotions can affect other people. It includes a
capacity of an individual to aware of, control and express their feelings to manage personal and
professional relationships. Cognitive intelligence is defined as capability of person plan and
solve problems by using complex ideas. The topic of my assignment is “emotional intelligence is
more important than the cognitive intelligence in influencing an individual’s success”. I am
completely agree with this statement because emotional intelligence is most important than
cognitive intelligence.

Firstly, emotion is a major factor that contribute collaboration and working as a team in every
field because if a person has control on their feelings and contributing energy to control
temperature it result less frustration and successful control over multicultural teamwork within
workplace. For instance : sometimes there are so many conflicts between team members
regarding self concept or distribution of work that leads to complexity quarrel, incorporation and
influence productivity of goal but really it does not happen when each member of the
organization has ability to control feelings.

Secondly, physical health is also affected by psychological or emotional health of a person. If we


are always in tension or disoriented to our goal body feel low energetic and prone to illness.
Those who are unable to control strain and pressure of a work that cause harm to the body or it
have also bad impact on to achieve the goals. For example: a person has tension regarding
cooperation with staff member to work together it results he left the job or fell lethargic and sick.

Moving forward, if an individual have strong emotions to manage complicated situations and
work without stressful condition or those who have self awareness about their co-workers to
achieve the common goal it results, be a good leader . To exemplify: leaders have capacity to
identify problem, take decisions, multitasking and multicultural perception to analyze the
community problems, emotions of society people and knowledge about how the behavior of one
person affect others.

In conclusion, I would like to say that emotional intelligence has large prospective than the
cognitive intelligence in our work performance. It is true long performance maintain by cognitive
but for achieving success in life without complication to control and manage your emotions.

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Conclusion and Discussion

Both IQ and EQ are significant predictors of efficacy for working in teams, but EQ is a
significantly stronger predictor. This suggests that both IQ and EQ support team member
EMOTIONAL VERSUS COGNITIVE INTELLIGENCE Copyright © 2016 Institute of
Behavioral and Applied Management. All Rights Reserved. 128 confidence but that EQ makes a
much bigger contribution to a team member feeling confident about working in teams. The
relationship between EQ and efficacy for working in teams remains significant even after
controlling for the influence of IQ. This suggests that EQ has a separate, distinct and significant
impact on team member confidence. The relationship between IQ and efficacy for team work is
not moderated by EQ suggesting that the contribution of IQ to team member confidence does not
depend on how emotionally intelligent the team member is. Overall, these results suggest that
EQ is an important requirement for developing confidence in one’s ability to work effectively in
teams and is an important variable within the team performance nomological network.

Reference

Goleman, Daniel. (1995). Emotional Intelligence. New York: Bantam Books, 1995. 

https://mettl.com/glossary/c/cognitive-intelligence/

https://gradesfixer.com/free-essay-examples/emotional-intelligence-more-
important-than-cognitive-intelligence/ subject; Psychological Theories, Cognitive
Psychology published;02 april 2020

jbam.scholasticahq.com

https://jbam.scholasticahq.com/api/v1/articles/1161-emotional-versus-cognitive-
intelligence-which-is-the-better-predictor-of-efficacy-for-working-in-teams.pdf

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