Contain: Comparative Study Ofs Customer Preference For Life Insurance Scheme of LIC & Birla Sun Life
Contain: Comparative Study Ofs Customer Preference For Life Insurance Scheme of LIC & Birla Sun Life
Contain: Comparative Study Ofs Customer Preference For Life Insurance Scheme of LIC & Birla Sun Life
CONTAIN
3. COMPANY PROFILE
4. COMPARATIVE ANALYSIS
5. RESEARCH METHDOLOGY
6. FACTS &FINDINGS
8. SWOT ANALYSIS:
9. CONCLUSION
10. RECOMMENDATION
11. APPENDIX
12. BIBLIOGRAPHY
1
THE INSURANCE INDUSTRY IN INDIAs
AN OVERVIEW
HISTORY OF INSURANCE
In India, insurance has a deep-rooted history. It finds mention in the writings of Manu (
such as fire, floods, epidemics and famine. This was probably a pre-cursor to modern day
insurance. Ancient Indian history has preserved the earliest traces of insurance in the
form of marine trade loans and carriers’ contracts. Insurance in India has evolved over
1818 saw the advent of life insurance business in India with the establishment of the
Oriental Life Insurance Company in Calcutta. This Company however failed in 1834. In
1829, the Madras Equitable had begun transacting life insurance business in the Madras
Presidency. 1870 saw the enactment of the British Insurance Act and in the last three
decades of the nineteenth century, the Bombay Mutual (1871), Oriental (1874) and
Empire of India (1897) were started in the Bombay Residency. This era, however, was
dominated by foreign insurance offices which did good business in India, namely Albert
Life Assurance, Royal Insurance, Liverpool and London Globe Insurance and the Indian
2
In 1914, the Government of India started publishing returns of Insurance Companies
in India. The Indian Life Assurance Companies Act, 1912 was the first statutory measure
to regulate life business. In 1928, the Indian Insurance Companies Act was enacted to
enable the Government to collect statistical information about both life and non-life
business transacted in India by Indian and foreign insurers including provident insurance
societies. In 1938, with a view to protecting the interest of the Insurance public, the
earlier legislation was consolidated and amended by the Insurance Act, 1938 with
The Insurance Amendment Act of 1950 abolished Principal Agencies. However, there
were a large number of insurance companies and the level of competition was high.
There were also allegations of unfair trade practices. The Government of India, therefore,
An Ordinance was issued on 19th January, 1956 nationalizing the Life Insurance
sector and Life Insurance Corporation came into existence in the same year. The LIC
and foreign insurers in all. The LIC had monopoly till the late 90s when the Insurance
The history of general insurance dates back to the Industrial Revolution in the west
and the consequent growth of sea-faring trade and commerce in the 17 th century. It came
to India as a legacy of British occupation. General Insurance in India has its roots in the
establishment of Triton Insurance Company Ltd., in the year 1850 in Calcutta by the
3
British. In 1907, the Indian Mercantile Insurance Ltd, was set up. This was the first
autonomous body to regulate and develop the insurance industry. The IRDA was
incorporated as a statutory body in April, 2000. The key objectives of the IRDA include
consumer choice and lower premiums, while ensuring the financial security of the
insurance market.
The IRDA opened up the market in August 2000 with the invitation for application for
has the power to frame regulations under Section 114A of the Insurance Act, 1938 and
has from 2000 onwards framed various regulations ranging from registration of
In December, 2000, the subsidiaries of the General Insurance Corporation of India were
restructured as independent companies and at the same time GIC was converted into a
national re-insurer. Parliament passed a bill de-linking the four subsidiaries from GIC in
July, 2002.
1818: Oriental Life Insurance Company, the first life insurance company on Indian soil
started functioning.
4
1870: Bombay Mutual Life Assurance Society, the first Indian life insurance company
1912: The Indian Life Assurance Companies Act enacted as the first statute to regulate
1928: The Indian Insurance Companies Act enacted to enable the government to collect
1938: Earlier legislation consolidated and amended to by the Insurance Act with the
1956: 245 Indian and foreign insurers and provident societies are taken over by the
central government and nationalized. LIC formed by an Act of Parliament, viz. LIC Act,
1956, with a capital contribution of Rs. 5 crore from the Government of India.
5
LIBERALIZATION OF INSURANCE SECTOR:
policies will include the insurance reforms. When world over insurance market has been
open up, Indian market cannot remain in isolation. History has shown that it is very
Globalization is the new economic reality, which is here to stay, heralding a new era of
insurance in India.
With the opening of the insurance industry, India stands to gain with the following major
advantages:
Long term funds for infrastructure development will be available to the country.
It will secure for India larger inflow of foreign capital need to sustain our GDP
growth.
6
WHY INSURANCE IN INDIA:
We live in the information age. People are becoming more aware of the importance of
insurance in their life. However, there is a paradox in the form of a growing need to
Today,natural disasters on a large scale occur regularly and even terrorism is increasing
day by day. Specialized software is used in actuarial science to accurately predict life
This has highlighted to the world that insurance is a basic and fundamental need for the
safety and security of the family. Only a larger insurance cover can guarantee a better
future.
However insurance claims for natural disasters are very low. This is because insurance
coverage was too low, and those who really needed insurance had not taken it. There is
the need to push insurance as a social responsibility for those who really need it.
When LIC was formed in 1956 through the amalgamation of 225 private companies, its
business objectives complemented its social objectives. The main objective is to spread
life insurance to every nook and corner of the country especially rural areas, to socially
7
and economically backward classes and provide them reasonably-priced financial cover
against death.
Other objectives include encouraging people to save for the future by making insurance
linked savings more attractive and secure. The funds created are then utilized and
invested for nation building. The insurance business is conducted with the full realization
that LIC is only a trustee of the insured public and priority is given to meet the needs that
Even today after 50 years, the core value of social commitment has not changed. What
have changed in recent times are customers’ expectations and the environment in which
the life insurance sector operates. This is due to globalization which has opened up the
general insurance in India is still a nascent sector with huge potential for various global
players with the life insurance premiums accounting to 2.5% of the country's GDP while
general insurance premiums to 0.65% of India's GDP.. The Insurance sector in India has
gone through a number of phases and changes, particularly in the recent years when the
Govt. of India in 1999 opened up the insurance sector by allowing private companies to
solicit insurance and also allowing FDI up to 26%. Ever since, the Indian insurance
sector is considered as a booming market with every other global insurance company
wanting to have a lion's share. Currently, the largest life insurance company in India is
8
A well-developed and evolved insurance sector is needed for economic development
as it provides long term funds for infrastructure development and at the same time
In 1993, Malhotra Committee- headed by former Finance Secretary and RBI Governor
R.N. Malhotra- was formed to evaluate the Indian insurance industry and recommend its
future direction. The Malhotra committee was set up with the objective of
complementing the reforms initiated in the financial sector. The reforms were aimed at
creating a more efficient and competitive financial system suitable for the requirements
of the economy keeping in mind the structural changes currently underway and
recognizing that insurance is an important part of the overall financial system where it
The Government of India liberalized the insurance sector in March 2000 with the passage
of the Insurance Regulatory and Development Authority (IRDA) Bill, lifting all entry
restrictions for private players and allowing foreign players to enter the market with
some limits on direct foreign ownership. Under the current guidelines, there is a 26
percent equity cap for foreign partners in an insurance company. The opening up of the
sector is likely to lead to greater spread and deepening of insurance in India and this may
also include restructuring and revitalizing of the public sector companies. In the private
sector 15 life insurance and 11 general insurance companies have been registered. A host
9
of private Insurance companies operating in both life and non-life segments have started
IRDA has so far granted registration to 12 private life insurance companies and 9 general
insurance companies. If the existing public sector insurance companies are included,
there are currently 13 insurance companies in the life side and 13 companies operating in
10
TATA AIG General Insurance Co. Limited www.tata-aig.com
Cholamandalam General Insurance Co. Ltd. www.cholainsurance.com
Export Credit Guarantee Corporation www.ecgcindia.com
HDFC Chubb General Insurance Co. Ltd.
REINSURER
General Insurance Corporation of India www.gicindia.com
Annual growth rate of 15-20% and the largest number of life insurance policies in force,
the potential of the Indian insurance industry is huge. Total value of the Indian insurance
government sources, the insurance and banking services’ contribution to the country's
gross domestic product (GDP) is 7% out of which the gross premium collection forms a
significant part.
Till date, only 20% of the total insurable population of India is covered under various
life insurance schemes, the penetration rates of health and other non-life insurances in
India is also well below the international level. These facts indicate the of immense
Though, the existing rule says that a foreign partner can hold 26% equity in an insurance
company, a proposal to increase this limit to 49% is pending with the government. Since
opening up of the insurance sector in 1999, foreign investments of Rs. 8.7 billion have
poured into the Indian market and 21 private companies have been granted licenses.
Innovative products, smart marketing, and aggressive distribution have enabled fledgling
private insurance companies to sign up Indian customers faster than anyone expected.
11
Indians, who had always seen life insurance as a tax saving device, are now suddenly
turning to the private sector and snapping up the new innovative products on offer.
The life insurance industry in India grew by an impressive 36%, with premium income
from new business at Rs. 253.43 billion during the fiscal year 2004-2005, braving stiff
competition from private insurers. This report, “Indian Insurance Industry: New Avenues
for Growth 2012”, finds that the market share of the state behemoth, LIC, has clocked
21.87% growth in business at Rs.197.86 billion by selling 2.4 billion new policies in
2004-05. But this was still not enough to arrest the fall in its market share, as private
players grew by 129% to mop up Rs. 55.57 billion in 2004-05 from Rs. 24.29 billion in
2003-04.
Though the total volume of LIC's business increased in the last fiscal year (2004-2005)
compared to the previous one, its market share came down from 87.04 to 78.07%. The 14
private insurers increased their market share from about 13% to about 22% in a year's
time. The figures for the first two months of the fiscal year 2005-06 also speak of the
growing share of the private insurers. The share of LIC for this period has further come
down to 75 percent, while the private players have grabbed over 24 percent.
There are presently 12 general insurance companies with four public sector companies
Though the focus of this market research report is on the potential growth on the Indian
Insurance Sector, it also talks about the market size, market segmentation, and key
developments in the market after 1999. The report gives an instant overview of the
12
Indian non-life insurance market, and covers fire, marine, and other non-life insurance.
The data is supplied in both graphical and tabular format for ease of interpretation and
analysis. This report also provides company profiles of the major private insurance
companies.
published by RNCOS, it has been found that “ life insurance market in India will likely
reach around Rs. 1683 billion by the year 2009. Changing consumer demography and
natural calamities occurring from time to time will remain the key contributors in this
growth.
13
PRESENT SCENARIO - LIFE INSURANCE INDUSTRY IN
INDIA:
The life insurance industry in India grew by an impressive 47.38%, with premium
income at Rs. 1560.41 billion during the fiscal year 2006-2007. Though the total volume
of LIC's business increased in the last fiscal year (2006-2007) compared to the previous
The 17 private insurers increased their market share from about 15% to about 19% in a
year's time. The figures for the first two months of the fiscal year 2007-08 also speak of
the growing share of the private insurers. The share of LIC for this period has further
come down to 75 percent, while the private players have grabbed over 24 percent.
With the opening up of the insurance industry in India many foreign players have entered
the market. The restriction on these companies is that they are not allowed to have more
Since the opening up of the insurance sector in 1999, foreign investments of Rs. 8.7
billion have poured into the Indian market and 19 private life insurance companies have
14
Innovative products, smart marketing, and aggressive distribution have enabled fledgling
private insurance companies to sign up Indian customers faster than anyone expected.
Indians, who had always seen life insurance as a tax saving device, are now suddenly
turning to the private sector and snapping up the new innovative products on offer. Some
of these products include investment plans with insurance and good returns (unit linked
plans), multi – purpose insurance plans, pension plans, child plans and money back
plans.
The Life Insurance Corporation of India was formed after the merger of 229 life
insurance companies operating in India in 1956 after the life insurance nationalization
bill was passed and all private life insurance companies taken over. The company was
initially capitalized at Rs. 5 crores and is fully owned by the govenrnment of India. The
company has been a role player in the field for around 45 years.
The Company is a joint venture between ING group, the largest life insurance group in
the world, the VYSYA bank limited, a south India based bank with 70 years of
experience in banking and GMR group reputed name in the field of manufacturing,
15
OM KOTAK MAHINDRA LIFE INSURANCE:
Kotak Mahindra is one of India’s premier financial services group, with a range of over
2 dozen highly specialized products and services spread over a number of companies and
with the client list that spans more then 500 Indian and international firms. Old Mutual
plc. is a leading financial services Provider in the world, providing a broad range of
financial services in the area of insurance, asset management and banking. It is a leading
life insurance in South Africa with more than 30% market share .The partnership with
The Company is a joint venture between HDFC, India’s largest housing finance
company and Standard Life of U.K. HDFC is a majority stake holder with around 81%
Aditya Birla Group Is India’s second largest business house, with a turnover of over
$4.75bn and an asset base of 43.8bn. The group is a well diversified conglomerate with
72,000 strong workforce spanning 40 companies across 17 countries. Sun life is the
AVIVA:
16
Aviva plc is the largest life and general insurance group of UK and worlds seventh
largest insurer with world wide premium income and retail investment sales of $28bn
and more than $200bn in asset under management. Its partner DABUR is one of India’s
TATA-AIG:
The Company is a joint venture between TATA’s of India, the most respected industrial
group of India and AIG of US with asset under management of over $300bn and
MET LIFE:
It is a joint venture between Met Life International Holding inc., The Jammu & Kashmir
bank and M.Pallonji co. pvt. Ltd. the resultant entity has developed and distributes a
It offers you products that fulfill your savings and protection needs. Our aim is to emerge
Reliance - Anil Dhirubhai Ambani Group. Reliance Capital is one of India’s leading
17
private sector financial services companies, and ranks among the top 3 private sector
Life insurance may be defined as a plan under which large groups of individuals can
equalize the burden of loss from death by distributing funds to the beneficiaries of those
who die. From the individual standpoint life insurance is a means by which an estate
may be created immediately for one's heirs and dependents. It has achieved its greatest
acceptance in Canada, the United States, Belgium, South Korea, Australia, Ireland, New
Zealand, The Netherlands, and Japan, countries in which the face value of life insurance
In the United States in 1990 nearly $9.4 trillion of life insurance was in force. The assets
of the more than 2,200 U.S. life insurance companies totaled nearly $1.4 trillion, making
life insurance one of the largest savings institutions in the United States. Much the same
is true of other wealthy countries, in which life insurance has become a major channel of
saving and investment, with important consequences for the national economy.
Life insurance is relatively little used in poor countries, although its acceptance has been
increasing.
• Disability benefits:
18
Death is not the only hazard that is insured; many policies also include disability
benefits. Typically, these provide for waiver of future premiums and payments of
Many policies can also provide for an extra sum to be paid (typically equal to the sum
Tax relief: -
Under the Indian income, tax act, the following tax relief is available
a)Under section 88: - 20% of the premium paid can be deducted from your total income
tax liabilities
b)Under section 80(ccc): - 100%of the premium paid is deductible from your total
taxable income
Term life
19
Endowment type plans
In the case of term life insurance contract, the sum assured is payable only in the event of
death during the term. In the case of survival. The contract comes to an end at the end of
this case of term life insurance contract, the sum assured is payable only in the event of
death during the term. In the case of survival. The contract comes to an end at the end of
The term. There is no refund of the premium. These policies are non-participating. Since
only death risk is covered, the premium is low and the contract is simple.
The risk is covered for the entire life of the policyholder. That is why, they are known as
whole life policies. The policies money and bonus are payable only to the nominee or the
20
Endowment types of plans:
Endowment policies cover the risk for a specified period at the end of which, the sum
assured paid back to policyholder, along with the entire bonus accumulated during the
Children deferred assurance plans provide risk cover on life of the child after it had
contract. An annuity is just reverse of the life insurance principle. When a person
the insurer and, in return, the insurer agrees to pay a specified sum to the beneficiaries
wide by definition. In practice, however, general insurance premium has been lower than
life insurance. In 1993, total life premium income in India was US $ 3.2 billion while
of GDP was a mere 0.5% in 1994. Clearly, there is ample scope for development of
general insurance in India. However, its market is smaller in comparison with the huge
21
The history of general Insurance would appear to date back to the Industrial Revolution
in the west and the consequent growth of sea-faring trade and commerce in the 17th
century. It came to India as a legacy of British occupation. British and other foreign
Management of Non-Life insurers was taken over by the Central government in 1971 as
Prior to 1973, general insurance was urban-centric, catering mainly to the needs of
organized trade and Industry. One hundred and seven insurers including branches of
foreign companies operating the country were amalgamated. These were grouped into
four companies, viz. the National Insurance Company Ltd., the Oriental Insurance
Company Ltd., the New India Assurance Company Ltd., and the United India Insurance
Company Ltd. with head offices at Calcutta, New Delhi, Bombay and Madras
January 1st 1973. The Government of India subscribed to the capital of GIC. GIC, in turn,
subscribed to the capital of the four companies. All the four companies are government
GIC and its subsidiaries have representation either directly or through branches in 18
subsidiary company of GIC India International Pvt. Ltd. is operating in Singapore and
their joint venture company, Kenindia Assurance Company Ltd. in Kenya. On the whole,
the foreign operations of the general insurance industry have been profitable.
22
GIC was designated as the Indian reinsurer under the Insurance Act, to which all the
domestic insurers were obliged to cede 20% of gross direct premium in India. In order to
ensure maximum retention in the country and to secure the best terms from foreign
reinsurers, GIC and its subsidiaries have a common program for reinsurance cessions.
Over the years the Indian Insurance market has done well in achieving the objective of
Insurance is an attractive option for investment. While most people recognize the risk
hedging and tax saving potential of insurance, many are not aware of its advantages as an
investment option as well. Insurance products yield more compared to regular investment
options, and this is besides the added incentives (read bonuses) offered by insurers.
You cannot compare an insurance product with other investment schemes for the simple
reason that it offers financial protection from risks, something that is missing in non-
insurance products. In fact, the premium you pay for an insurance policy is an investment
against risk. Thus, before comparing with other schemes, you must accept that a part of
the total amount invested in life insurance goes towards providing for the risk cover,
while the rest is used for savings. In life insurance, unlike Non-life products, you get
maturity benefits on survival at the end of the term. In other words, if you take a life
insurance policy for 20 years and survive the term, the amount invested as premium in
23
the policy will come back to you with added returns. In the unfortunate event of death
within the tenure of the policy, the family of the deceased will receive the sum assured.
Now, let us compare insurance as an investment options. If you invest Rs 10,000 in PPF,
your money grows to Rs 10,950 at 9.5 per cent interest over a year. But in this case, the
access to your funds will be limited. One can withdraw 50 per cent of the initial deposit
The same amount of Rs 10,000 can give you an insurance cover of up to approximately
Rs 5-12 lakh (depending upon the plan, age and medical condition of the life insured,
etc) and this amount can become immediately available to the nominee of the
policyholder on death. Thus insurance is a unique investment avenue that delivers sound
First and foremost, insurance is about risk cover and protection - financial protection, to
be more precise - to help outlast life's unpredictable losses. Designed to safeguard against
losses suffered on account of any unforeseen event, insurance provides you with that
unique sense of security that no other form of investment provides. By buying life
insurance, you buy peace of mind and are prepared to face any financial demand that
Insurance also provides a safeguard in the case of accidents or a drop in income after
lend timely support to the family in such times. It also comes as a great help when you
retire, in case no untoward incident happens during the term of the policy.
24
With the entry of private sector players in insurance, you have a wide range of products
and services to choose from. Further, many of these can be further customized to fit
individual/group specific needs. Considering the amount you have to pay now, it's worth
Insurance serves as an excellent tax saving mechanism too. The Government of India has
offered tax incentives to life insurance products in order to facilitate the flow of funds
into productive assets. Under Section 88 of Income Tax Act 196 I, an individual is
entitled to a rebate of 20 per cent on the annual premium payable on his/her life and life
of his/her children or adult children. The rebate is deductible from tax payable by the
you can buy anything upwards of Rs 10 lakhs of sum assured. (Depending upon the age
25
COMPANY PROFILE
Introduction
LIC has an excellent money back policy which provides for periodic payments of partial
survival benefits as long as the policy holder is alive. 20% of the sum assured is payable
after 5, 10, 15 and 20 years and the balance 40% is payable at the 20th year along with
26
For a 25 years term , 15% of the sum assured becomes payable after 5,10,15 and 20
years and the balance 40% plus the accrued bonus becomes payable at the 25th year.
An important feature of these types of policies is that in the event of the death of the
policy holder at any time within the policy term the death claim comprises of full sum
assured without deducting any of the survival benefit amounts which have already been
paid. The bonus is also calculated on the full sum assured. HDFC SLIC does not have a
money back policy. It could offer a money back plan and capture some portion of this
market. While marketing insurance products I found that many customers wanted to
LIC offers 66 different plans; plans are formulated for specific occasions – whole life
plans, term assurance plans, money back plan for women, child plans, plans for the
handicapped individuals, endowment assurance plans, plans for high worth individuals,
pension plans, unit linked plans, special plans, social security schemes – diversified
portfolio of products. HDFC SLIC could diversify its product portfolio. It could add more
Objective of lic:
• Spread Life Insurance widely and in particular to the rural areas and to the
socially and economically backward classes with a view to reaching all insurable
persons in the country and providing them adequate financial cover against
adequately attractive.
27
• Bear in mind, in the investment of funds, the primary obligation to its
policyholders, whose money it holds in trust, without losing sight of the interest of
the community as a whole; the funds to be deployed to the best advantage of the
• Conduct business with utmost economy and with the full realization that the
• Act as trustees of the insured public in their individual and collective capacities.
• Meet the various life insurance needs of the community that would arise in the
• Involve all people working in the Corporation to the best of their capability in
furthering the interests of the insured public by providing efficient service with
courtesy.
participation, pride and job satisfaction through discharge of their duties with
Mission/vision:
Mission
"Explore and enhance the quality of life of people through financial security by providing
products and services of aspired attributes with competitive returns, and by rendering
28
Vision
Pride of India."
Board of director:
Smt. Sindhushree Khullar (Secretary, Sport and Youth Affairs , Ministry of Sports
Shri. T.C. Venkat Subramanian (Chairman & Managing Director. Export Import
Bank of India)
29
LIC has been one of the pioneering organizations in India who introduced the leverage of
crore policies is being held on computers in LIC. We have gone in for relevant and
appropriate technology over the year 1964 saw the introduction of computers in LIC. Unit
Record Machines introduced in late 1950’s were phased out in 1980’s and replaced by
Microprocessors based computers in Branch and Divisional Offices for Back Office
Standard Computer Packages were developed and implemented for Ordinary and Salary
With a view to enhancing customer responsiveness and services , in July 1995, LIC
started a drive of On Line Service to Policyholders and Agents through Computer. This on
line service enabled policyholders to receive immediate policy status report, prompt
acceptance of their premium and get Revival Quotation, Loan Quotation on demand.
and dispatch of policy documents have become a reality. All our 2048 branches across
the country have been covered under front-end operations. Thus all our 100 divisional
offices have achieved the distinction of 100% branch computerization. New payment
related Modules pertaining to both ordinary & SSS policies have been added to the Front
End Package catering to Loan, Claims and Development Officers’ Appraisal. All these
30
November, 1997, enabling policyholders in Mumbai to pay their Premium or get their
Status Report, Surrender Value Quotation, Loan Quotation etc. from ANY Branch in the
city. The System has been working successfully. More than 10,000 transactions are
carried out over this Network on any given working day. Such Networks have been
All 7 Zonal Offices and all the MAN centers are connected through a Wide Area Network
(WAN). This will enable a customer to view his policy data and pay premium from any
branch of any MAN city. As at November 2005, we have 91 centers in India with more
IVRS has already been made functional in 59 centers all over the country. This would
enable customers to ring up LIC and receive information (e.g. next premium due, Status,
Loan Amount, Maturity payment due, Accumulated Bonus etc.) about their policies on
the telephone. This information could also be faxed on demand to the customer.
31
Our Internet site is an information bank. We have displayed information about LIC & its
offices . Efforts are on to upgrade our web site to make it dynamic and interactive.The
Development Center, Overseas Branches, Divisional Offices and also all Branch Offices
LIC has given its policyholders a unique facility to pay premiums through Internet
absolutely free and also view their policy details on Internet premium payments.There
are 11 service providers with whom L I C has signed the agreement to provide this
service.
INFORMATION KIOSKS
We have set up 150 Interactive Touch screen based Multimedia KIOSKS in prime
locations in metros and some major cities for dissemination information to general public
INFO CENTRES
We have also set up 8 call centres, manned by skilled employees to provide you with
information about our Products, Policy Services, Branch addresses and other
organizational information .
32
Awards:
33
NDTV Profit Business Leadership INDY's Silver Award for Best Corporate Film
Award 2008
34
Pitch Award -" Rank 1 " India's Top SKOCH Challengers Award 2008 for Jeevan Madhur
50 service Brands
Children's insurance includes policies through which parents or legal guardians can
provide for life insurance for their child from birth. The risk cover commences from the
child attaining the age of 12 / 17 / 18 / 21 (known as the Date of Risk), and will vest itself
on the child upon his or her attaining majority on completion of age 21, if the case
demands so.
Children’s policies are designed to enable a parent or a legal guardian of the child to
provide insurance cover for the child. With such policies, you as a parent will need to
pay the premium for your child’s policy depending on the plan and the term till your child
attains majority. The risk cover on your child could start from 7 yrs, 12, 18 or 21 years of
35
Who should buy this plan?
Those, who plan to provide their child with life insurance cover for a future date when he
turns a major, can take children’s policies. The policy envisages two stages, one covering
the period from the date of commencement of policy to the deferred date that is the
commencement of the risk. No loans are granted against this policy during the deferment
period and no risk of death is covered until the child attains the prescribed age as per the
policy document.
Features:
Under this children’s plan, the payment of premium ceases on policy anniversary
immediately after the child attains 18 years of age. The plan, besides offering risk cover,
also offers payment of Sum Assured in installments at age 18, 20, 22, 24 and
Benefits:
36
The Sum Assured under this plan will be paid in installments at periodic intervals
20 percent of the Sum Assured on the policy anniversary immediately after the Life
20 percent of the Sum Assured on the policy anniversary immediately after the Life
30 percent of the Sum Assured on the policy anniversary immediately after the Life
30 percent of the Sum Assured on the policy anniversary immediately after the Life
Death Benefits:
In the event of unfortunate death during the term, after the commencement of risk but
before policy matures, the Sum Assured together with Guaranteed Additions is payable
without any deduction or adjustment for the amount that may have been paid earlier by
37
Min Max
Entry Age 0 10
Features:
This plan of assurance is designed to enable a parent or a legal guardian or any near
relative of the child to provide for the child, by payment of a very low rate of premium,
Benefits-:
The policy will participate in profits from the date of commencement of risk at rates
applicable to Endowment Assurance. The life to be assured for which policy will have to
undergo full medical examination. The policy shall automatically vest in the life assured
as soon as he/ she attains majority. At the request of the proposer, the premium waiver
benefit is available under this plan. Additional premium required for this benefit will be as
per the table applicable to C.D.A plan except that the deferment period should be taken
38
Death Benefits:
If the life assured dies the policy shall stand cancelled before the deferred date, and in
such event provided the policy is then in full force or in force for a reduced cash option,
a sum of money equal to all the premiums paid without any deduction whatsoever will
become payable to the person entitled to the policy moneys. It should be noted that
payment of premium does not cease on the death of the proposer during the deferment
Min
Max
Entry Age 0 17
Term 25 50
Features:
39
• Child becomes owner of the policy automatically at the age of 18 years.
whichever is later.
Features:
Benefits-
Short term needs like family provision in case of premature death of the policyholder
and long term needs like education and marriage of dependents are simultaneously
fulfilled by this policy. This Policy is the right choice if a person wants to provide for the
marriage of his daughter. The term can be fixed so as to receive the maturity benefit at
the marriageable age of the daughter. Example, If the policy is for 20 years then At the
end of 17th year - 25% of Sum assured is payable provided the policy is force. At the
end of 18th year - 25% of Sum assured is payable provided the policy is force. At the
end of 19th year - 25% of Sum assured is payable provided the policy is force.
40
Death Benefits
Natural:
Besides the fixed benefits, an additional amount equal to the Sum assured will be paid
on the death of the policy holder. Future premiums, falling due from the policy
Accidental:
Payment of double the Sum assured + Fixed Benefit. Future premiums falling due from
the policy anniversary following the date of death will stand waived.
Min Max
Term 18 25
41
The Marriage Endowment/ Educational annuity plan provides a sum assured to be kept
aside for the expenses of marriage or higher education of the policyholder's children.
Premiums payable for selected term or till death of the life Assured. Benefits will be
Benefits:
(Sum Assured + Bonus) payable in lump sum. Or (Sum Assured + Bonus) payable in
Death Benefits:
(Sum Assured + Bonus) payable in lump sum or in 10 half-yearly installments at the
option of beneficiary.
Accident:
Accident benefit equivalent to basic sum assured would be available by paying
Min Max
Term 5 25
42
Mode of Payment Max Maturity Age Policy loan available
Features:
LIC’s Jeevan Anurag Plan is a with profits plan under which benefits are payable at pre
specified durations irrespective of whether the Life Assured survives to the end of the
policyterm or dies during the term of the policy. In addition, the plan provides for an
immediate payment of Sum Assured under the Basic Plan on death of the Life Assured
during the term of the policy. This plan is therefore suitable to take care of the
Benefits:
Assured Benefits
Provided policy is in full force, an amount equal to 20% of the Sum Assured under the
Basic Plan at the start of every year during last 3 policy years before maturity shall be
payable. At maturity, 40% of the Sum Assured under the Basic Plan along with
Reversionary Bonuses declared from time to time for the full term and the Terminal
Death Benefits
An amount equal to the Sum Assured under the Basic plan shall be payable immediately
on the death of the life assured during the term of the policy, provided the policy is in full
force.
43
Min Max
Entry Age 20 60
2. Endowment Policy:
Endowment policies cover the risk for a specified period at the end of which the sum
assured is paid back to the policyholder along with the entire bonus accumulated during
the term of the policy. It is this feature - the payment of the endowment to the
policyholder upon the completion of the policy’s term - which rightly accounts for the
As compared to whole life policies, the premium rates for endowment policies are higher
and the bonus rates lower. The cost of an endowment policy is, typically, double that of
a whole life one. On the plus side, these polices offer you an endowment - representing
a return on your premium payments payable to you in your own lifetime when the policy
comes to an end.
44
Who should buy this Plan?
Overall, endowment policies are the most suitable of all insurance plans for covering the
risks to a family breadwinner’s life. Not only do these policies provide financial risk cover
for the family, were the policy holder to die prematurely but the insurance amount is also
repaid once this risk is over. The endowment amount can then be used for meeting
Features
• Moderate Premiums
• High bonus
• High liquidity
• Savings oriented
45
This policy not only makes provisions for the family of the Life Assured in event of his
early death but also assures a lump sum at a desired age. The lump sum can be
reinvested to provide an annuity during the remainder of his life or in any other way
Benefits:
Survival Benefits: Payment of full Sum Assured + Vested Bonus + Final Additional
bonus.
Min Max
Entry Age 12 65
Term 5 55
Features:
Just as in the case of limited payment whole life polices, here, too, the payment of
premium can be limited either to a single payment or to a term shorter than the policy.
The endowment is, however, payable only at the end of the policy term, or upon death of
46
Benefits:
Death Benefits
This is the most popular form of life assurance since it not only makes provision for the
family of the Life Assured in the event of his early death, but also assures a lump sum at
any desired age. The amount assured, if not paid by reason of his earlier death,
becomes payable at the end of the endowment term when it may be invested to provide
an annuity during the remainder of his life or in any other way he may think most
Min Max
Entry Age 12 65
Term 5 50
The benefits of this policy are considered normally for standard and substandard lives
Class I and II. It cannot be allowed for people engaged in hazardous occupations.
Female lives under Category I & II allowed. Non-medical special is allowed only if the
Benefits:
Survival Benefits
47
Death Benefits
Double the Sum Assured + vested Bonuses on the basic Sum Assured O Double
Accident benefits, if taken and paid for will treble the amount of Sum Assured
Min Max
Entry Age 18 50
Term 15 30
Features:
Ideal for Farmers and Workers, since farmers have to depend on the vagaries of the
climate while workers are subject to changes in trade cycles, depressions, strikes, labor
disputes, etc Provides full life insurance cover for 3 years even when the premiums are
not paid. (This benefit is available after at least 2 years premiums are paid). Non-
medical General up to Rs.100, 000/- with declaration of age up to 40 without any extra
48
premium. On-medical Special is allowed up to a limit of Rs.2,00,000/- Accident benefit
Benefits:
Maturity Benefit
Death Benefits
Natural
Accident/Permanent Disability
Payment of double the Sum Assured + Accrued bonuses on the Sum Assured as
Income-tax rebate
49
Min Max
Entry Age 18 50
Term 12 30
Features:
Jeevan Anand is a With Profit Assurance Plan. It is a combination of the Whole Life Plan
and the most popular Endowment Assurance Plan. The plan provides the pre-decided
Sum Assured and Bonuses at the end of the stipulated premium paying term, but the
Benefits:
Accident Benefit
50
The double Accident Benefit is available during the premium paying term and thereafter
up to age 70. The premium for this has been built into the tabular premium rates.
Maximum Accident Cover available under this plan will be Rs 5 lakh (this limit excludes
Death Benefits
Sum Assured along with vested bonuses are payable on death during the premium
paying term and policy ceases. An amount equal to the Sum Assured is payable if death
occurs after the premium paying term. Simple Reversionary Bonus accrues during the
premium paying term and is payable at the end of the premium paying term or on earlier
death along with Final Additional Bonus, if any. No Bonus is paid on death after the
Min Max
Entry Age 18 65
Term 5 57
51
• Jeevan mitra triple cover plan - no. 133:
Features:
The benefits of this policy can be considered only for standard and substandard lives
Class I and II. It cannot be allowed for people engaged in hazardous occupations.
Individuals engaged in dangerous pursuits will be rated against the revised tabular
Benefits:
Death Benefit
Three times the basic sum assured together with vested bonuses if any, will be payable
Accident Benefit
Accident Benefit equivalent to the basic sum assured would also be available as pre
existing rules. This would however, be subject to overall limit of Rs.5,00,000 in the
aggregate including existing policies and also the payment of appropriate additional
Min Max
Entry Age 18 50
Term 15 30
52
3. Group Insurance Policy:
Group Insurance offers life insurance protection under group policies to various groups
etc. It also provides insurance coverage to people under certain approved occupations
at the lowest possible premium cost. Besides providing insurance coverage, it also
offers group schemes to employers, which provide funding of gratuity and pension
Group insurance plans have low premiums. Such plans are particularly beneficial to
those for whom other regular policies are a costlier proposition. Group insurance plans
extend cover to large segments of the population including those who cannot afford
individual insurance. As such the premier you need to pay is comparatively lower and at
Group insurance plans have low premiums. Such plans are particularly beneficial to
those for whom other regular policies are a costlier proposition. Group insurance plans
extend cover to large segments of the population including those who cannot afford
individual insurance. As such the premier you need to pay is comparatively lower and at
53
• Group Insurance Scheme in lieu of EDLI
Features:
The scheme provides life insurance protection to the rural and urban poor persons
below poverty line and marginally above the poverty line. The premium under the
scheme is Rs.200/-per annum per member. 50% of the premium i.e. Rs.100/- will be
contributed by the member and/or Nodal Agency/State Government and the balance
Benefits:
In the event of Death (other than by accident) of the member, an amount of Rs.20,
54
Min Max
Entry age 18 59
Membership 25 -
Features:
All employees to whom the Employee's Provident Fund and Miscellaneous Provision
Act, 1952 applies, have a Statutory liability to subscribe to Employee's Deposit Linked
Insurance Scheme, 1976 to provide for the benefit of Life insurance to all their
employees.
Benefits
To The Employer:
• The premium payable by the employer is usually less than the total contribution
being paid by the employer to R.P.F.C; particularly when the salary level is high
• Settlement of claim is quicker; LIC requires only the death certificate and the
To The Employee:
55
Each employee is covered for a sum assured ranging between 5,000 to 62,000
depending upon the current salary and service put in from day one irrespective of the
actual balance in the Provident Fund. Alternatively every employee/ worker can be
Features:
Group (Term) Insurance Scheme provides life insurance protection to groups of people.
Administration of the scheme is on group basis and cost is very low. Under Group
(Term) Insurance Scheme, life insurance cover is allowed to all the members of a group
subject to some simple insurability conditions without insisting upon any medical
evidence
Benefits:
Tax Benefits
The premiums paid by the employer are allowed as business expenses and the
amounts are not treated as perquisites in the hands of the employees. The
premiums paid by the members are eligible for income-tax rebate under Section
Death Benefits:
56
Double Accident Benefit:
Double Accident Benefit, i.e. payment of double the sum assured on death due to
accident (without permanent disability benefit), may be allowed under Group Insurance
Schemes for an extra premium Rs. 0.75 per Thousand Sum Assured per annum.
Double accident cover under all Group Schemes taken together should not exceed Rs.
4.5 lakhs.
Features:
The Group Savings Linked Insurance Scheme (GSLI) offers insurance cover together
with a savings element. The contribution under this scheme is deducted from the
monthly salary of the member. The scheme is govt. bodies, Public Sector Corporations
and reputed companies in public and private sectors who keep accurate records of their
employees. Under the scheme, out of the contribution received in respect of each
employee, a portion is utilized for the insurance cover and the balance, known as
contribution for savings, is accumulated till exit at an attractive rate of interest, For
policies where policy-anniversary falls after 1.1.2000 the current rate is 10% p.a. The
amount apportioned from the monthly contributions towards insurance premium will be
determined on the basis of the nature of the group, occupation, age composition of
members etc. The savings contribution is returned with interest at the time of retirement,
or exit by any other mode. In case of death during service the amount for which the
member was covered at the time of death is also paid along with accumulated saving
Benefits
Accident Benefit:
57
Double accident benefit can be allowed to the extent of the Sum Assured for an extra
Premium @ Rs. 0.75 per thousand Sum Assured per annum. Double accident cover
under all groups Scheme taken together should not exceed Rs. 4.5 lacks.
Tax benefits:
Employees' total contribution, savings as well as risk premium is entitled for income-tax
rebate under Sec. 88 of the Income Tax Act. The entire claim amount including interest
earned payable on retirement or leaving service or on death is free from income tax. The
expenses.
Group Size
58
Middle Management 140000 225000 280000 315000
Features:
Under such a scheme the employer contributes a certain fixed percentage of salary,
which is, accumulated by LIC and the accumulated amount is utilized to provide various
benefits as mentioned below. The maximum annual contribution that an employer can
make to the Pension Fund and Provident Fund is restricted by the Income Tax
Provisions to 27% of the annual salary (basic plus D.A.) The annual contributions are
Features:
Group Mortgage Redemption Assurance Scheme is a Group Insurance Scheme for the
under EMI.
Benefits:
Insurance cover every year will be equal to the loan outstanding at the anniversary date
of each borrower.
59
• Existing Borrowers can join the scheme within 6 months of the commencement
of scheme.
Min Max
Entry Age 18 60
Term 3 -
Maturity - 65 yrs
Features:
Benefits:
Scholarship of Rs 300/- per quarter per child will be paid for maximum period of 4 years.
60
Students studying in ix to xii standards, whose parents are covered under Janashree
Bima Yojana are eligible. If a student fails and is detained in the same standard, he will
not be eligible for scholarship for the next year in the same standard.
Joint life policies are similar to endowment policies in as much as these policies also
offer maturity benefits to the policyholders, apart from covering the risks as all life
insurance policies.
Under a joint life policy the sum assured is payable on the first death and again on the
death of the survivor during the term of the policy. Vested bonuses would also be paid
besides the sum assured after the death of the survivor. If one or both the lives survive
to the maturity date, the sum assured as well as the vested bonuses are payable on the
maturity date.
Particularly for couples - Joint life policies provide dual-purpose income and risk
protection for both belonging to every income group and class of society. Under a joint
life plan though the premium payment stops after the first life's death, bonuses continue
61
to accrue on the basic Sum Assured till Maturity Date or till the death of the second life,
if earlier.
Features:
This policy is issued on the lives of the husband and wife provided the female's life
Benefits:
Survival Benefits:
If one or both the lives survive to the maturity date, the sum assured, along with the
Death Benefits:
In case either of the couple dies during the policy’s term, two things happen. One, LIC
pays to the surviving spouse the full sum assured. And, two, the policy continues on the
life of the surviving partner without him/her having to pay any further premiums, i.e. the
The sum assured is again be payable on the death of the other partner in case both the
husband and wife were to die during the term of the policy. Vested bonus would also be
62
Min Max
Entry Age 20 50
Term 15 30
Unlike ordinary endowment insurance plans where the survival benefits are payable only
at the end of the endowment period, money back policies provide for periodic payments
of partial survival benefits during the term of the policy, of course so long as the policy
holder is alive.
Under money back policies premiums can be paid as per the insurance company’s
policy. These could be quarterly, half yearly or annually. The premiums for these policies
are payable for the selected term of years, or till death if it occurs earlier. By buying such
policies one can receive income at regular intervals other than the risk cover it provides.
Also a good amount of bonus on the full sum assured is quite a good bargain.
Such plans are particular popular with individuals for whom income at regular intervals is
63
Types of money back policy:
Features:
holder is alive Unlike ordinary endowment insurance plans where the survival benefits
are payable only at the end of the endowment period, this scheme provides for periodic
payments of partial survival benefits as follows during the term of the policy, of course
Benefits:
Survival Benefits:
64
Period Sum Assured for 20 years' Sum Assured for 25 years'
term term
Features:
Fixed percentage of sum assured paid periodically. This policy enables you
Benefits:
Death Benefits:
Features:
65
This plan was introduced in Oct 92 by LIC and is a modified version of other money
back plans offered by LIC. The difference between the other money back plans and
Benefits:
Death Benefits:
If death occurs at anytime during the term of a policy (provided the policy has been kept
in force by payment of all premiums that had fallen due), the basic sum assured along
with the vested bonus will be paid. The survival benefits already paid, if any, will not be
deducted from this claim amount. An additional amount (depending on the duration of
Features:
This plan was introduced in Oct 92 by LIC and is a modified version of other money
back plans offered by LIC. The difference between the other money back plans and this
plan is as follows
66
• Risk cover increases every five years.
Benefits:
Death Benefits
If death occurs at anytime during the term of a policy (provided the policy has been kept
in force by payment of all premiums that had fallen due), the basic sum assured along
with the vested bonus will be paid. The survival benefits already paid, if any, will not be
deducted from this claim amount. An additional amount (depending on the duration of
Features:
This plan was introduced in Oct 92 by LIC and is a modified version of other money
back plans offered by LIC. The difference between the other money back plans and this
plan is as follows
Benefits:
Death Benefits
67
If death occurs at anytime during the term of a policy (provided the policy has been kept
in force by payment of all premiums that had fallen due), the basic sum assured along
with the vested bonus will be paid. deducted from this claim amount.
Features:
This is an exclusive money back plan for women. This plan offers free insurance cover
for three years if first two years premium has been paid.
Benefits:
Survival benefits:
20 % of the Sum Assured at the end of 5/10 /15 years for 20 year term (balance payable
on maturity plus Guaranteed Additions plus bonus, if any) Guaranteed Additions @ 50/-
thousand Sum Assured for first five years. 20 % of the Sum Assured at the end of 5/10
years for 15 year term (balance payable on maturity plus Guaranteed Additions plus
bonus, if any)
Death Benefits:
Full Sum Assured irrespective of all earlier survival benefits paid plus Guaranteed
68
Min Max
Entry Age 18 50
Term 15 20
Features:
Jeevan Samriddhi, a money back plan gives Guaranteed Addition as well as loyalty
Death Benefits:
On death of the life assured during the term of the policy, the basic Sum assured is
payable irrespective of survival benefits already paid. In addition to the basic Sum
Assured, Guaranteed and Loyalty additions if any, as per provisions herein below are
also payable. On death due to accident during the term of the contract and provided the
policy is in full force on the date of death an additional sum equal to the basic Sum
69
Min Max
Plan 155 55
Plan 156 50
Plan 157 45
Term 12
What is Annuity?
An annuity is an investment that you make, either in a single lump sum or through
installments paid over a certain number of years, in return for which you receive back a
specific sum every year, every half-year or every month, either for life or for a fixed
number of years.
throughout his life. He also receives lump sum benefits for the annuitant’s estate in
An individual, who after retiring from service has received a large sum from his
Provident Funds, should invest the proceeds in a pension plan or annuity fund available
70
in the market since it is the most satisfactory method of providing a safe and secured
Life annuity
The first is a life annuity, which guarantees you a specified amount of income for your
life. On death, the annuity payments cease but your investment is refunded to your
estate.
Since annuities are not life insurance policies, we cannot evaluate them as we evaluate
other policies. Unlike life insurance policies which cover the risk of the premature death
of a family’s breadwinner, annuities should be evaluated just like any other investment
option, i.e. on the four-fold criteria of safety, profitability, liquidity and ready availability of
71
• New Jeevan Suraksha - Plan no. 147
Features:
This pension plan is a vehicle for planning a lifelong pension and is also tax deferred.
Not only can you plan a pension for life with the help of these annuities but these
Benefits:
On vesting:
The Notional Cash Option together with Reversionary Bonuses and Final additional
Bonuses ( if any ) with or without 25% commutation will be compulsorily converted into
Annuity for life with guaranteed period of 5, 10, 15, 20 years. Joint life and last survivor
annuity to the annuitant and his/her spouse under which annuity payable to the spouse
72
Min Max
Entry Age 18 65
Vesting Age 50 79
Features:
This pension plan is a vehicle for planning a lifelong pension and is also tax deferred.
Not only can you plan a pension for life with the help of these annuities but these
Benefits:
The Notional Cash Option together with Reversionary Bonuses and Final additional
Bonuses (if any) with or without 25% commutation will be compulsorily converted into
73
Min Max
Entry Age 18 70
vesting age 50 79
Features:
LIC of India has decided to withdraw the immediate annuity Plan, New Jeevan Akshay-
III (Plan No.170) with effect from 17th March, 2006 and instead replace it with a its new
Benefits:
Survival Benefits
the first installment of annuity shall be paid one year, six months, three months or one
month after the date of purchase of the annuity depending on whether the mode of
74
Minimum Age at
40 years last Birthday
entry
Maximum Age at
79 years last Birthday
entry
Minimum Annuity Installment: Rs.250/-per month, Rs.750/- per quarter, Rs.1,500/- per
Features:
It has been decided to withdraw the Immediate annuity Plan, LIC’s Jeevan Akshay- IV
(Plan No.176) with effect from 20th September, 2006 and introduce a New Plan - LIC’s
Benefits:
Survival Benefits
The first installment of annuity shall be paid one year, six months, three months or one
month after the date of purchase of the annuity depending on whether the mode of
7. Special plans:
75
Special plans are insurance policy plans available from the national insurance providers
Since special plans are designed for people with diverse and specific needs, the
Special plans should be bought by people after carefully scrutinizing their lifestyles and
circumstances.
Features:
76
The Two Year Temporary Assurance policy is designed for the insuring public who
Benefits:
Survival Benefits:
Not applicable
Death Benefits:
Features:
The Mortgage Redemption Assurance policy (without profits) plan is designed to meet
the requirements of the policy holding individual who seeks to ensure that all his
outstanding loans and debts are automatically paid up in the event of his demise.
Benefits:
Death benefits:
All outstanding loans declared at the beginning of the financial year would be payable as
77
Features:
This Plan has been specially designed to make provision for maintenance of
Hindu undivided Family can take an assurance on his/her own life to provide for
The payment will be made to the nominee under the policy, who will be either the
handicapped dependant or any other person or a trust, all for the benefit of the
handicapped dependant.
Benefits:
Survival benefits:
Sum Assured + 10 percent guaranteed addition of the sum assured on an annual basis.
Death benefits:
In the event of handicapped dependant predeceasing the life assured during the term of
the policy the contract ceases and the life assured will have the option of keeping the
policy for a reduced paid-up sum assured or receive a refund of premiums paid
(excluding extra premiums and accident benefit premium if any). The reduced paid up
sum assured including any guaranteed and terminal addition as applicable will be paid
as lump sum to the estate of the life assured on the death of the life assured.
Features:
78
This plan is Endowment with guaranteed and loyalty additions. Guaranteed Additions at
the rate of Rs.60 % of basic sum assured will accrue at the end of each completed
policy year while the policy is in force for full sum assured and will be payable on the
Benefits:
Accident Benefit:
This benefit can be allowed only under annual premium policies, subject to underwriting
restrictions. The accident and disability benefits will be paid as per the usual LIC
practice.
Survival benefits:
Basic sum assured together with accrued guaranteed additions and loyalty additions, if
any will be payable on the life assured (proposer) surviving the date of maturity of the
policy.
Death Benefits:
On death of the life assured during the term of the policy, Basic sum assured together
with accrued guaranteed additions and loyalty addition, if any will be payable.
Plan Details: This plan is appropriate for employees seeking life cover through Salary
Savings Schemes.
79
Eligibility:
Minimum Maximum
Term 10 35
In case of term rider, minimum and maximum age of entry will be 18 and 50 years
Death Benefit
On death of the Life Assured during the term of the policy an amount equal to the Sum
Assured along with accrued Guaranteed Additions and vested Simple Reversionary
Bonuses and Terminal Bonus, if any, shall be payable provided the policy is in full force.
Features:
Bima Nivesh 2005 plan (Plan No.171) will replace Bima Nivesh 2004. This
plan is available for terms 5 and 10 years only. The Single Premium per
thousand Sum Assured is Rs.995/- for term 5 years and Rs.976/- for term 10
years.
8. Term Policy:
80
Term policies; cover only the risk during the selected term period. If the policyholder
Term policies are an ideal option if you are unable to pay the larger premium required
for a Whole Life or Endowment policy, but hope to be able to pay for such a policy in the
near future.
A Term plan is particularly beneficial for people who are initially unable to pay the larger
• Term Assurance
Features:
81
This plan of assurance is designed to meet the needs of those who are initially unable to
pay the larger premium required for a Whole Life or Endowment Assurance Policy, but
hope to be able to pay for such a policy in the near future. This plan would be found
useful also in cases where it is desired to leave the final decision as to the plan to a later
Benefits:
Death Benefits:
The sum assured is payable only in the event of death of the Life Assured before the
Features:
Benefits:
Survival benefits:
Return of total premium + Loyalty Addition + 10 years free insurance cover (both
Death Benefits:
82
If death occurs, full sum assured + Loyalty Addition if policy has completed at least 4 yrs
• Term Assurance:
Features:
This two year temporary Assurance policy is designed for those who need a risk cover
A single premium is required to be paid at the outset of the policy to cover the entire
period of term.
Benefits:
Features:
This pure Term Assurance plan provides risk cover at a low-cost to the policyholder.This
without profits term plan is also available to female lives (category I and II lives only) and
Benefits:
83
On Death during the Term of the Policy: Sum Assured If the Policy has lapsed, it may
be revived during the life time of the Life Assured, but before the date of expiry of policy
Corporation and the payment of all the arrears of premium together with interest at such
Features:
LIC’s ‘Amulya Jeevan’ Plan (Plan No. 177) is a pure term assurance plan. It
A typical whole life policy runs as long as the policyholder is alive. In other words, the
risk is covered for the entire life of the policyholder, which is why they are known as
The policy monies and the bonus are payable only to the nominee of the beneficiary
upon the death of the policyholder. The policyholder is not entitled to any money during
Whole Life Policy can be a good initial policy to buy since its cost is very low. That is an
84
How is it beneficial to me?
Whole Life Policy can be a good initial policy to buy since its cost is very low. That is an
Features:
This policy covers the risk as long as the policyholder is alive. The premium is also
payable throughout your lifetime. If the payment of premiums ceases after three years, a
free paid-up policy for such reduced sum will be automatically secured provided the
reduced sum assured, exclusive of any attached bonus is not less than Rs.250/- Such a
reduced paid-up policy is not entitled to participate in the profits declared thereafter but
the bonuses already declared on the policy will remain attached, provided the policy is
Benefits:
Survival Benefits
85
Sum assured plus accrued bonuses and the terminal bonuses, if any; on the
policyholder attaining age 80 years or on expiry of term of 40 years from the date of
Death Benefits
Sum assured plus accrued bonuses and the terminal bonuses, if any, on the death of
Features:
This is the best form of life assurance for family provision since it enables the Life
Assured to pay all the premiums during the ordinarily vigorous and most productive
years of life. He need not pay any premium in the later stages of life if and when his
Benefits:
Survival Benefits:
If the Life Assured survives the premium paying period and the policy continues in full
force, provided all premiums have been paid, but no further premiums are required to be
paid.
Death Benefits:
86
Sum Assured plus Bonuses accrued and vested in the policy
Features:
This is the best form of life assurance for family provision since it enables the Life
Assured to pay all the premiums during the ordinarily vigorous and most productive
years of life, relieving him from the necessity of making payments later in life when they
Benefits –
Death Benefits
Premiums are payable one time only. If the Life Assured survives the stipulated term of
the policy, the Policy continues in full force, and full sum assured (with or without bonus)
Features –
This With-Profit plan is a combination of Whole life and Money back plan. The policy
provides for annual survival benefit at a rate of 5.5% of the Sum Assured for lifetime
after the chosen Accumulation Period. Under this policy, Life cover is available up to age
100.
Benefits:
87
Death Benefit:
The Sum Assured, along with bonuses is payable in case of death of the Life Assured
COMPANY PROFILE
88
Birla Sun Life – A Coming Together Of Values
Birla Sun Life is a joint venture between The Aditya Birla Group, one of the largest
business house in India and Sun Life Financial Inc., a leading International Financial
Services Organization. The local knowledge of the Aditya Birla Group combined with the
expertise of Sun Life Financial Inc. offers a formidable protection for our future.
The Aditya Birla Group is led by its chairman- Mr. Kumar Manglam Birla. The Group has
over 88000 employees across all its units worldwide. Some of the key organizations with
The group is India's leading business house with a number of key organizations. These
are as follows:
1. Grasim
89
3. Hindalco
Sun Life Financial Inc. and its partners today have operations in key markets worldwide,
including Canada, the United States, the United Kingdom, Hong Kong, the Philippines,
Japan, Indonesia, India, China and Bermuda. Sun Life Financial Inc. is a leading player
In Birla-Sun Life, the two companies are having shareholding pattern as follows:
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1. Mutual Funds
2. Wealth Management
3. Life Insurance
Birla Sun Life Insurance co ltd. is the Life-Insurance arm of Birla-Sun Life
Birla Sun Life Insurance in its 7 successful years of operations has contributed
pioneered the launch of Unit Linked Life Insurance plans amongst the private players in
India. It was the first player in the industry to sell its policies through the Bancassurance
route and through the Internet. It was the first private sector player to introduce a Pure
Term plan in the Indian market. This was supported by sales practices, which brought a
degree of transparency that was entirely new to the market. The process of getting sales
illustrations signed by customers, offering a free look period on all policies, which are
now industry standards were introduced by BSLI. Being a customer centric company,
BSLI has covered more than a million lives since inception and its customer base is
spread across more than 1000 towns and cities in India. All this has assisted the
company
in cementing its place amongst the leaders in the industry in terms of new business
premium income. The company has a capital base of more than Rs.672 crores.
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BSLI is a company that has a very unique contribution in the history of Insurance sector.
The company not only has varying plans and funds, rather also is a pioneer in many
1. Free Look Period: BSLI offers its policyholders with a free look period of 15
days. Client gets freedom to have an in-depth look over all the terms and
opting for, he can also return the policy, but at BSLI, co. people ensures this not
to happen.
means to include Banks as one of the distribution channels with the company.
BSLI is the first company, which realized that banks, with their huge customer
base and strong customer loyalty, are a readymade platform to acquire new
3. Unit Linked Life Insurance Plans: BSLI was the first in India to introduce Unit
4. insurance and earnings from investment. Which means, apart from securing the
future they offer efficient returns. These plans provide the customer with a
certain number of units, in the same way as a mutual-fund holder gets units.
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5. Sales Illustrations: BSLI is the first company to introduce Sales Illustrations in
6. Performance on two points of projections i.e. on 6% and 10%. Now IRDA has
BSLI’s has launched Century SIP, a unique systematic investment plan offering an
opportunity to create wealth with as little as Rs 1000 per month plus a life insurance
This plan comes along with free term insurance for an individual up to 55 years of age.
The life insurance cover comes at no extra cost to the investor. The cover is hassle
free. The investor need not go thru any medial test to avail of the life cover. All an
investor needs to do is enroll for CSIP & sign a “Declaration of Good Health”. In case of
unfortunate demise of investor the insurance claim will be directly paid to the nominee
Announcing the launch of Century SIP, Anil Kumar, CEO, and Birla Sun Life MF said,
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“This offering touches all aspects of an investor’s financial planning needs. We wish to
encourage the investment habit among investors by providing them life insurance
cover.”
Insurance cover to the investor would continue even after the SIP’s minimum maturity
tenor of 3 years. Any individual between 18 to 46 years of age may invest in this plan.
Investment in this plan may be made through Electronic clearing system (ECS), direct
Policyholders can view their policy details online; they can be accessed
(ii) From intimation of claim till its decision & dispatch of cheque
is 36 days.
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VISION
amongst the top three private sectors life insurance companies in India.
MISSION
To be the first preference of our customers by providing innovative, need based life
Our endeavor will be to provide constant value addition to customers throughout their
We will provide career development opportunities to our employees and The highest
VALUES
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Sales Procedure of Insurance in BSLI:
BSLI ensures that its policyholders get the best out of the policy offered to them by their
Advisors. For this, BSLI follows a set procedure of selling Insurance to the clients. The
SUSPECTING
PROSPECTING
APPOINTMENT
FIRST SALES
CALL
FOLLOW UPS
SALES CLOSED
OFFICE WORK
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This procedure can be stepped down as follows:
1. Pitching the customer: The first and foremost thing is that, client should be ready to
purchase the Insurance plan. Insurance is not a very preferable product yet in India.
And,
thus, co. has to be very vigilant. Advisors, at BSLI, maintain relationships and make the
mind BSLI also initiated Bancassurance, where Banks’ image of being loyal to the
customers, plays a major role in pitching the customer to buy Insurance. BSLI uses
d. Existing Policyholders.
2. Sales Illustration: BSLI is the first company to give demonstration of the fund
performance i.e. how a certain policy will perform or will give returns. BSLI Advisors
client find these projected returns suitable to his/her risk profile, he go for purchasing
the policy.
3. Proposal Form: Now as client is ready to get insured, advisor gives him the
proposal form and asks for all the documents required. Proposal form is a 4 page
document that contains all the necessary information related to the Insured and the
Owner of the policy. Documents required along with the proposal form are:
Date-Of-Birth Proof
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Address & ID Proof
Income Certificate
4. After Sales Service: Now after the Insurance is sold, follow-ups are required.
Advisor needs to maintain good relations with the policyholder. Insurance co. can
Generate further business, only if, existing policyholders are satisfied with the
services being provided by the advisor of the co. Thus, BSLI keeps this in mind and
BSLI provides the policyholders with monthly updates of the fund performance and
also discloses the asset portfolio of the fund. This assists the policyholders to
manage their policy according to their risk profile. They can, thus, change their fund
1- Flexi Plans
Features:
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• Provides flexibility with Top-Up Facility.
• For Quarterly modal premium less than Rs.5000, payment can be made
through ECS.
• Three Investment Fund options are available with the policy and
policyholder is free to switch between funds anytime during the tenure of the
policy.
1. Protector
2. Builder
3. Enhancer
Benefits:
2. Survival Benefits:
(i) At the end of every 5th Coverage Benefit Period and the remainder on
maturity, an amount equals to the minimum of (a) or (b) mentioned below will
be reduced from the guaranteed fund value and transferred to the holding
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(a) Guaranteed Fund Value
If survival benefits are not withdrawn, they will continue to be a part of the
Fund Value.
(ii) If the life insured is a minor, policyholder can withdraw the survival
benefit payout within one month from the scheduled payout date from
Death Benefits:
Age at time
Death Benefits
of Death
30 days to 1
Fund Value Only
year
attainment since the life insured attained the age 58 or the fund
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Charges:
basis at the prevailing NAV. The annual mortality charges per 1000 sum assured
Age 20 30 40 50 60
This is the plan that not only helps to save for the future but also helps to get rich
benefits from the investments, especially at a time when the need for family protection
reduces significantly.
Features:
• This plan has the option of seven-investment fund with the flexibility to allocate
• The plan offers further benefits in the form of additional units, which will be
added to the Fund value at the end of the 10th policy year.
• There is high liquidity in the form of Partial Withdrawals and Surrender Benefits.
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• Death Benefits, which will be higher of the Fund value or Sum Assured, reduced
Eligibility:
• Entry Age:
• Duration:
Minimum: 10 years
• Premium Payment Term: For 10 years term- 3, 5yrs or regular coverage paying
period.
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Premium Investment: Premium collected is invested in Seven Investment Fund
Options:
1. Assure
2. Protector
3. Builder
4. Enhancer
5. Creator
6. Magnifier
7. Maximiser
Benefits:
fund value on the 10th policy anniversary and on every 5th policy anniversary
2. Partial Withdrawal Options: Partial Withdrawals can be made after 3 policy years
or when the life insured attains maturity, whichever is later. The minimum partial
3. Surrender Benefits: Policy offers the flexibility of surrendering the policy, if the
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However, if the policy is surrendered within 3 years from inception, the surrender
4. Death Benefits:
• Below 5 years: If the death of the life insured take place before 5 years,
• Between 5 to 60 years: Higher of the fund value or the sum assured less
• 60 years and Above: Higher of the fund value or the sum assured less all
applicable partial withdrawals made since the life insured attained the
age of 58.
5. Maturity Benefits: On maturity of the policy, the fund value is payable. Under the
whole life option, on maturity of the policy, when the life insured attains the age
of 100, then fund value is payable and the policy will be terminated.
6. Tax Benefits: Tax benefits on premium payment are governed by section 80C of
the Income Tax Act 1961. Tax Exemptions on the amount received on maturity in
the unfortunate event of death and the withdrawals are governed by section
10(10D).
7. Addition of Riders: Policy holder can customize the plan by adding any of the
following 6 riders:
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2. Term Rider
Charges:
1. Premium Allocation Charges: These charges during the premium paying term
are as under:
1 2 or 3 Thereafter
Policy Year
Charge 13% 4% 2%
monthly basis at the prevailing NAV. The Annual Mortality charge per 1000 of the
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Age 25 35 45 55 65
monthly basis at the prevailing NAV. The annual charge differs according to the
Life Insurance Coverage Sum Assured and Life Insurance Coverage Paying
Period. The maximum charge is 6.10 and the minimum charge is 0.00
5. Surrender Charge: These charges are levied as the percentage of the annual life
Policy Year 1 2 3 4 5 6 7+
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Surrender Charge
30% 20% 15% 10% 8% 6% NIL
6. Rider Premium Charge: If the riders are attached, this charge will be realized by
coverage premium payable, when rider coverage payment period equals the
The plan gives much more than a good insurance cover, an opportunity to grow
Features:
• Premium paying term of 3 years with the flexibility to reduce premium up to Rs.
Eligibility:
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• Entry Age: 18 to 70 years.
investment fund options. Policyholder can switch between the fund options anytime
during the tenure of the policy. The seven Investment Funds available are:
1. Assure
2. Protector
3. Builder
4. Enhancer
5. Creator
6. Magnifier
7. Maximiser
Benefits:
1. Maturity Benefits:
2. Death Benefits:
In the Unfortunate event of the Death of the Life Insured prior to the maturity date
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• Before the life insured attains the age of 60, the sum assured
preceeding years.
• Once the Life Insured attains the age of 60, the Sum Assured
3. Tax Benefits:
Policyholder is eligible for tax benefits U/S 80C and U/S 10(10D) of the Income
• U/S 10(10D) - The Benefits received under plan are exempted from tax.
Charges:
Charges 1 2 3 4+
On Policy
Premium 8% 4% 4%
On top-up
Premium 2% 2% 2% 2%
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2. Fund Management Charges:
Fund Management charge not exceeding 1.5% per annum of the fund value will
proportionately from each investment fund. The annual Rate per 1000 of Sum
Assured is:
Charges 1 2 3 4+
Policy
Charge *
* An additional 5 per 1000 will be charged in the first 3 policy years only on any
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4. Mortality Charges: These charges are deducted on a monthly basis. These
charges are taken by canceling units proportionately from each of the investment
funds at that time. The annual rate per 1000 of Sum Assured less fund value for
Age 25 35 45 55 65
5 Surrender Charges:
These charges are applied when the policyholder surrender their policy in the
first 3 policy years. The surrender charge as a percentage of the annual policy
Policy Years
Policy
Charges 1 2 3 4+
Charges
Features:
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• It provides the nominee with an increased sum assured and builds savings
faster.
• The plan is flexible as it provides the policyholder with Top-Up Premium facility to
• Partial Withdrawals, are allowed, after 3 years to meet liquidity needs of the
policyholder
Duration:
regular intervals.
1. Assure
2. Protector
3. Builder
4. Enhancer
5. Creator
6. Magnifier
Benefits:
1. Death Benefits:
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• Double Death Benefits i.e. Death Benefits= Sum Assured + Savings
• Increasing Death benefits i.e. Death Benefit= Sum Assured + 25% every
5th year
• Policyholder gets flexibility to switch between the fund options. Two switches
Charges:
canceling units from the associated fund option. The charge is 95%
deducted monthly by canceling units from the investment fund. The annual
charge is Rs. 720 on the first 1000 Sum Assured in all years i.e. Rs.3.60 per
1000 Sum Assured p.a. The additional charges for years 1-5 are as follows:
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3. Premium Allocation Charges: These charges are 5% for
Features:
• Full Liquidity after three policy years to meet any cash needs.
• Unique Guaranteed Maturity Unit Price representing the highest unit plus price of
Platinum Plus Fund I recorded on 88 reset dates starting on March 17, 2008 and
Eligibility:
Premium Collected is invested in the Equity & Debt Market according to the preset Asset
Benefits:
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• Minimum of Rs. 10 on the first Reset Date
2. Maturity Benefits
3. Surrender Benefits
4. Death Benefits
• Higher of Fund Value (as per the then prevailing unit price) or Sum Assured (less
5. Tax Benefits
• U/S 10(10D) - Benefits from the plan are exempted from tax.
Charges:
2. Fund Management Charges: 1.00%-1.50% p.a. for Assure & 1.50%-2.00% p.a.
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3. Policy Administration Charges: These charges are deducted monthly by
canceling units from the investment fund Assure first and then, from Platinum
Plus I, if required. The annual charge is Rs. 720 on the first 1000 Sum Assured
in all years plus Rs.6 per 1000 Sum Assured in years 1 to 3 only.
4. Mortality Charges: Charges are deducted monthly by canceling units from the
associated investment funds. The Annual Charges for sample ages are as
follows:
Attained Age 25 35 45 55 65
issue, is 16%, 13% and 10% for policy year 1, 2 and 3 respectively.
6. Revival Charge: The charge for policy revival is Rs. 100-1000 per revival
FUNDS BY BSLI
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irla Sun Life Insurance, a leading Life Insurance company, offers its clients with a long
range of Funds. These funds are designed to cater to a variety of needs of people who
are from different life stages. BSLI offers a broad range of 12 funds, each having
1. Individual Protector
2. Individual Assure
3. Individual Balancer
4. Individual Builder
5. Individual Creator
6. Individual Enhancer
8. Individual Magnifier
9. Individual Multiplier
A new fund named Platinum Plus Fund I is also added in this list of funds.
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Asset Allocation is decided by the Fund Managers of the company. These fund
managers continuously tracks the movements of volatile market and combine this
Government Securities
Corporate Debt
Securitized Debt
Equity
Proportion of allocating the fund in these options, vary according to the needs and fund
requirements of policyholders. The most important thing to be noticed here is that this
portfolio is decided, based on the regulations of IRDA. Performances of these funds are
All the 12 funds by BSLI are described below along with their respective Asset
Allocations.
Individual Assure
Objective: The primary objective of this fund is to provide Capital Protection, at a high
level of safety and liquidity through judicious investments in high quality short-term debt.
Strategy: Generate better return with low level of risk through investment into fixed
Asset Allocation:
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SECURITIES HOLDING
TOTAL 100.00%
Individual Balancer
Asset Allocation:
SECURITIES HOLDINGS
Equity 23.44%
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TOTAL 100.00%
Pension Growth
appetite.
Asset Allocation
SECURITIES HOLDINGS
Equity 18.63%
TOTAL 100.00%
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Pension Enrich
Asset Allocation:
SECURITIES HOLDINGS
Equity 32.69%
TOTAL 100.00%
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COMPARATIVE ANALYSIS
BIRLA SUN LIFE Unit Linked Endowment Plus II LIC Time Gold
4 yrs 64 440
Charge
Year1 20% 0%
Year2 20% 0%
Year3 0% 0%
Year 64 440
4+
Charge
Yaer3 2% NIL
multiplier 1.50%
Annual
Premium
Assured
Policy 10 - 30 5 - 25
Term(yrs)
Age at 18 - 55 18 - 55
Entry(yrs
Max.Age at 65 65
Maturity(yrs)
to a Sum Assured of
Rs. 25 Lac
RESEARCH METHDOLOGY
INTRODUCTION:
Research in Common parlance refers to search for Knowledge. It’s a scientific and
evaluating data making deductions and reaching Conclusion at Carefully testing the
Life insurance schemes, including pensions and life annuity policies, provide payments
policies are issued in two basic types: term life and permanent life. This Project Study
intends to competitively analyze the customer preferences for life insurance schemes of
Descriptive research includes survey and fact finding enquiries of different Kinds. The
present. In social and business research we quite often use. We have done Survey
applicable to phenomena that can be expressed in term of quantity. We have also found
scientific procedure. The main aim of research is to find out the truth which is hidden and
To know and apply different market research techniques in our study as follows:
o Sampling Design
o Research
o Questionnaire Design
To know the perception regarding BIRLA SUN LIFE and LIC products and services.
SAMPLE DESIGN:
Sample design refers to the technique or the procedure the researcher would adopt in
selecting item for the Sample. Sample design may be well lay down the number of items
to be included in the sample that is the size of the sample design is determined before
data are collected. There are many Sample designs from which a researcher can
choose some designs are relatively more precise and easier to apply than other
researcher must select a sample design which should be reliable and appropriate for his
research study.
Here we have used random sampling and the sample size was 50. We have made a
SAMPLING:
To serve the objective and study the scope banks we have designed two set of
questionnaires.
1. The first questionnaire was developed to study the product offering and facilities of
different Insurance companies as to check the level of competition in the market for
2. The second quest was developed to check the level of satisfaction the people after
getting policies from their favorable organizations and the factors they consider
important while selecting a insurance companies to getting the policies And what
facilities they require from their insurer or their grievances arising due to non
fulfillment of their needs and what is their opinion regarding different categories of
DATA COLLECTION:
Basically there are two main method of data Collection primary data and Secondary
data. Primary data are those which are Collected freshly and the first time and thus
happen to be original in character. Other hand Secondary data are those which have
already been collected by someone else and which have already been passed through
PRIMARY DATA:
QUESTIONNAIRE METHOD
This method of data collection is quite popular, particularly in case of big enquiries. It is
being adopted by private individuals, research workers private and public organization
question printed or typed in definite order on a form or set of form I have made a
Questionnaire for Survey. The inquiry was done of the respondents through
questionnaire in which the same set of questions were asked to the very respondents
falling within out sample. The advantage is that it is simple to administer easy to tabulate
and analyse.
PERSONAL INTERVIEWS
The interview method of collecting data involves presentation of oral verbal stimuli and
reply in term of oral verbal responses. We have used this method through personal
interview.
SECONDARY DATA:
Secondary data means data that are already available they refer to the data which have
already been collected and analyzed by someone else. We have used for it following
method Internet and journals of company. The search was done on internet and related
information regarding HDFC & LIC products and offerings were obtained through printed
LIMITATIONS:
Due to the financial & time constraints the study was limited to our place thus the
Being an opinion survey the personal bases of the respondents might have entered
The selected sample might have affected the results of the study therefore the
findings & conclusions of the study are only suggestive & not conclusive.
Sample was chosen according to convenience & judgment sampling & not according
to random sampling.
The sampling error that appeared due to the kind of sampling technique adopted.
unauthentic responses.
Time proved to be a major constraint as far as collection and analysis of data was
concerned.
FACTS &FINDINGS
As part of the project we had make a survey with the help of questionnaire that has to
taken to different people to get perception towards HDFC and LIC product the
questionnaire is passed on the general public and requested to give their opinion toward
HDFC and LIC product the questionnaire Consists of both open and close ended
question the main motto behind the Study is to find out how people react against the
HDFC and LIC products and aware about the benefits of these products.
In research methodology we have used random sampling and sample size was 50.
Simple random sampling method is followed where every member of population have
equal chance of been selected. The questionnaire is administrated on sample to find out
their perception towards HDFC and LIC insurance product and benefits of product. After
analysis of questionnaire Conclusions were made based on finding from pie charts.
BIRLA SUN LIFE
SWOT ANALYSIS:
STRENGTHS:
.
Strong and well spread network of qualified intermediaries and sales person.
Huge basket of product range which are suitable to all age and income groups.
different customers.
WEAKNESS:
OPPORTUNITIES:
which represents around 30% of the insurable population. This suggests more
than 300m people, with the potential to buy insurance, remain uninsured.
There will be inflow of managerial and financial expertise from the world’s leading
International companies will help in building world class expertise in local market
THREATS:
• Reorganization of PSU’s. The all PSU’s have started to redefine their services to
number branches and its entry has taken away some business of the existing
companies.
• Stringent norms by RBI in any time in future can be a threat to private insurance
SWOT ANALYSIS:
STRENGTHS:
• India’s top insurance company and best among Public sector company.
• LIC make good relationship with customers and provide extra unique features for
• The transparency is also much better from other insurance companies with least
employee turnover.
WEAKNESSES:
• No other facility such as, multiplicity and free financial advice of the company .
OPPORTUNITIES:
• Introduce robust risk scoring techniques to ensure better quality of policies , as well
THEREATS:
• Growth of private players has led to shifting emphasis from public sector companies.
Increase in foreign insurance companies resulted in taking away business from PSU’s
CONCLUSION
The products of BIRLA SUN LIFE & LIC are no doubt very good and it provides the
customized solution to its customer the products offerings are made so very flexible and
adaptable in order to get with the customer requirements. All the products and the
special offering at LIC loaded with lot of benefits for the customer. LIC is always there to
serve its customers with great speed. LIC has a wide network of branches amongst the
private sector insurance companies or BIRLA SUN LIFE to services its customer
efficiently.
Today LIC hold largest market shares in Public sector Insurance companies in India.
This is possible all because of its products and services. In the survey the most of the
customer are prefer the LIC products because of it provide the high return etc.
The LIC faces a large amount of competition. To sustain itself it must promote its
products through advertising and improve its selling techniques. Consumers must be
aware of the new plans available at LIC. The medium of advertising used could be
television since most of its competitors use this tool to promote their products. The
company must be promoted as an Indian company since consumers seem to have more
LIC could tap the rural markets with cheaper products and smaller policy terms. There
are individuals who are willing to pay small amounts as premium but the plans do not
accept premiums below a certain amount. It was usually found that a large number of
males were insured compared to females. Individuals below the age of 30 (mostly male)
were interested in investment plans. This was a general conclusion drawn during
prospecting client.
RECOMMENDATION
Time to time banks launched new loan products for the customers with
extra unique features.
Questionnaire:
Dear Sir/Madam,
__________________________________________
__________________________________________
__________________________________________
__________________________________________
_______________________________________
{A}Yes {B} No
Q12. From how long times have you got this plan?
{A} 5,000−25,000
{B} 25,000−50,000
{C} 50,000−100,000
{D}100,000−500,000
Personal Details:
Name:
Address:
Age:
ContactNo. :
Profile of respondent:
• Student
• Housewife
• Working Professional
• Business
• Self – Employed
• Government
• Service Employee
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